Flanders Hotel

First the warm welcome from the staff at check-in, they got us checked in, and then gave us a rundown of a few things to see in Brugge, where to eat and what to avoid. The room was clean, huge in size, and quiet. Only downside was the mattress was a little bit hard. The front desk team were very amenable to our requests too.

Great hotel, good central location, friendly service, busy bar, recommended

We had a really nice stay over the weekend in the Hotel Flanders. We had a shared balcony for our two rooms which was amazing! The breakfast was really nice and I liked the vibe of the hotel. It's located only a few minutes from the city centre and thanks to this you have a lot of quiet during the night. Also nice and helpful personnel :)

Lovely hotel really nice staff great location literally 5 mins walk from the center Only problem was the rooms were noisy it must of been a noisy guest as I was woken up a few times

Disappointing Experience – Misleading Service and Unhelpful Staff We had a very disappointing experience. We booked a twin room in advance, but upon arrival, we were told that it was sold out. Instead of honoring our reservation, the staff offered us the same type of room for an additional fee, calling it an “upgrade” — which felt like a blatant upsell rather than a real upgrade. What made things worse was that the hotel was nearly empty during our stay. We hardly saw another guest, and many rooms were visibly left open, which made the claim of being "sold out" even more suspicious. When we raised these concerns, the staff was dismissive and unwilling to provide any explanation or assistance. Overall, the service was unprofessional and felt dishonest. We expected better transparency and hospitality.