Marriott Cancun Resort
327 $US
/nuit
Moyenne pour septembre
Prix pour Marriott Cancun Resort
Sélectionnez les dates pour voir les prix et les disponibilités
327 $US
/nuit
Moyenne pour septembre
Prix moyens mensuels
À Marriott Cancun Resort, les prix par nuit s'élèvent en moyenne à 327 $US pendant le mois le moins cher (septembre) et à 646 $US pendant le mois le plus cher (décembre), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 558 $US |
| février | 517 $US |
| mars | 508 $US |
| avril | 465 $US |
| mai | 430 $US |
| juin | 421 $US |
| juillet | 437 $US |
| août | 402 $US |
| septembre | 327 $US |
| octobre | 357 $US |
| novembre | 433 $US |
| décembre | 646 $US |
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sept. · 327 $US
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Le plus cher : décembre (env. 646 $US)
Le moins cher : septembre (env. 327 $US)
À propos de cet établissement
Détendez-vous à l'aide des massages, des soins corporels et des soins du visage qui vous sont proposés. N'hésitez surtout pas à profitez des nombreuses infrastructures de loisirs qui incluent notamment 2 piscines extérieures, un parc aquati...
Équipements
Détendez-vous à l'aide des massages, des soins corporels et des soins du visage qui vous sont proposés. N'hésitez surtout pas à profitez des nombreuses infrastructures de loisirs qui incluent notamment 2 piscines extérieures, un parc aquatique gratuit et un centre de remise en forme. Parmi les services et équipements offerts par cet hébergement vous trouvez également l'accès Wi-Fi à Internet gratuit, un service de conciergerie et une salle de jeux vidéo.
Services de l'établissement
Les équipements et services proposés incluent un service d'arrivée express, un service de départ express et un service de nettoyage à sec / blanchisserie. Si vous devez organiser une réunion à Cancún, faites confiance à cet hébergement qui dispose d'espaces événements mesurant 12 mètres carrés et comprenant un espace de conférence et 4 des salles de réunion. En échange d'un supplément, l'hébergement vous propose une navette vers et depuis l'aéroport et une navette vers la gare routière.
Repas
Vous découvrirez de nombreuses spécialités Cuisine à base de fruits de mer proposée par Cevichería by La Isla, l'un des 10 restaurants de cet hébergement tout inclus ou profitez du service d'étage 24 h/24, idéal pour une soirée cocooning en amoureux ou en solo. Si vous avez un petit creux pendant la journée, vous trouverez aussi un café sur place. Détendez-vous devant un verre au bar en bord de piscine ou dans un des 2 bars/lounges de l'hébergement.
Chambres
Les 450 chambres de l'hébergement vous invitent à la détente et comprennent un minibar et une télévision LCD. Les chambres sont dotées d'un balcon ou un patio. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes par câble. Une salle de bain privée avec des articles de toilette gratuits et un sèche-cheveux est à votre disposition.
Emplacement
En choisissant Marriott Cancun Resort, vous profiterez d'un séjour à Cancún (Zona Hotelera), à 3 min en voiture de Terrain de golf Iberostar Cancun et à 7 minutes de Playa Delfines. Cet hébergement tout inclus se trouve à 4 km de La Isla (centre commercial) et à 10,4 km de Plage de Langosta.
À proximité
Lagune Nichupté(0.2 miles)
Aquaworld(0.3 miles)
Plage Las Ballenas(0.5 miles)
Oasis Arena(0.8 miles)
San Miguelito(0.9 miles)
Musée de la culture maya de Cancún(1.1 miles)
Terrain de golf Iberostar Cancun(1.2 miles)
Centre commercial Luxury Avenue(1.2 miles)
Centre commercial Kukulcan Plaza(1.2 miles)
Plage de Marlin(1.6 miles)
Plages de la Zone Hôtelière(1.6 miles)
Musée de la téquila(1.8 miles)
El Sol de Cancun(1.9 miles)
La Isla (centre commercial)(1.9 miles)
Parc national de la côte ouest de Isla Mujeres, Punta Cancun et Punta Nizuc(2 miles)
Aéroport international de Cancún (CUN)(10.8 miles)
Aéroport international de Tulum (TQO)(107.1 miles)
Parking
Navette aéroport
Restaurant
Piscine
Service en chambre
Organisation d'excursions
Emplacement
Boulevard Kukulcan Retorno CHAC L-41, Avenida Kukulkan, Cancún, Benito Juárez, Quintana Roo, Mexique
Lagune Nichupté (0.2 miles)
Aquaworld (0.3 miles)
Plage Las Ballenas (0.5 miles)
Oasis Arena (0.8 miles)
San Miguelito (0.9 miles)
Musée de la culture maya de Cancún (1.1 miles)
Options de chambre
7
Ocean View, Guest Room, 2 Double Beds
Détails de la chambre
2 Lits Doubles
Couchages 4
420 ft²
Balcon ou terrasseClimatisationWi-Fi (gratuit)Lits pliants ou supplémentaires (gratuits)
11
Suite Présidentielle, 1 lit double
Détails de la chambre
1 Lit Double
Couchages 4
Balcon ou terrasseClimatisationWi-Fi (gratuit)Lits pliants ou supplémentaires (gratuits)
10
Ocean View, Guest Room, 1 King Bed
Détails de la chambre
1 Très Grand Lit Double
et 1 Canapé-Lit
Couchages 4
423 ft²
Balcon ou terrasseClimatisationWi-Fi (gratuit)Lits pliants ou supplémentaires (gratuits)
7
Chambre, 2 lits doubles, vue partielle sur l'océan (Guest Room)
Détails de la chambre
2 Lits Doubles
Couchages 4
423 ft²
Balcon ou terrasseClimatisationWi-Fi (gratuit)Lits pliants ou supplémentaires (gratuits)
5
Suite, 1 chambre (Magna Suite, 1 King Bed)
Détails de la chambre
1 Lit Double
Couchages 4
588 ft²
Balcon ou terrasseClimatisationWi-Fi (gratuit)Lits pliants ou supplémentaires (gratuits)
7
Partial Ocean View, Guest Room, 1 King Bed
Détails de la chambre
1 Lit Double
Couchages 4
423 ft²
Balcon ou terrasseClimatisationWi-Fi (gratuit)Lits pliants ou supplémentaires (gratuits)
5
Caribbean Suite, 1 Bedroom Suite, 1 King Bed
Détails de la chambre
1 Lit Double
Couchages 4
588 ft²
Balcon ou terrasseClimatisationWi-Fi (gratuit)Lits pliants ou supplémentaires (gratuits)
7
Ocean Front View, Guest Room, 1 King Bed
Détails de la chambre
1 Très Grand Lit Double
et 1 Canapé-Lit
Couchages 4
423 ft²
Balcon ou terrasseClimatisationWi-Fi (gratuit)Lits pliants ou supplémentaires (gratuits)
7
Resort View, Guest Room, 1 King Bed
Détails de la chambre
1 Très Grand Lit Double
et 1 Canapé-Lit
Couchages 4
423 ft²
Balcon ou terrasseClimatisationWi-Fi (gratuit)Lits pliants ou supplémentaires (gratuits)
6
Ocean Front View, Guest Room, 2 Double Beds
Détails de la chambre
2 Lits Doubles
Couchages 4
420 ft²
Balcon ou terrasseClimatisationWi-Fi (gratuit)Lits pliants ou supplémentaires (gratuits)
5
Suite (Executive Suite,Junior Suite,1KingBed)
Détails de la chambre
1 Lit Double
Couchages 4
588 ft²
Balcon ou terrasseClimatisationWi-Fi (gratuit)Lits pliants ou supplémentaires (gratuits)
6
Chambre, 1 lit double, balcon, vue établissement (Guest Room)
Détails de la chambre
1 Lit Double
Couchages 4
423 ft²
Balcon ou terrasseClimatisationWi-Fi (gratuit)Lits pliants ou supplémentaires (gratuits)
Avis des voyageurs sur Marriott Cancun Resort
8.8
Fabuleux
Basé sur 1 008 avis vérifiés
Qui séjourne ici ?
Affaires
7%
Couples
37%
Familles
40%
Groupes
10%
Solo
3%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Au Marriott Cancun, An All-Inclusive Resort, les clients soulignent systématiquement un personnel particulièrement aimable et des espaces très propres, récemment rénovés, avec une ambiance familiale, des activités pour enfants et de belles piscines et vues sur l'océan, créant une base détendue et confortable pour des vacances à la plage.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Au Marriott Cancun, An All-Inclusive Resort, les clients soulignent systématiquement un personnel particulièrement aimable et des espaces très propres, récemment rénovés, avec une ambiance familiale, des activités pour enfants et de belles piscines et vues sur l'océan, créant une base détendue et confortable pour des vacances à la plage.
Les avis concernant la nourriture sont mitigés : beaucoup apprécient les nombreux restaurants et les bons cocktails, tandis que d'autres signalent un choix limité pour certains régimes alimentaires, l'absence de buffet pour le déjeuner ou le dîner, des réservations pour le dîner difficiles à obtenir et une qualité inégale ou des boissons non premium et diluées. Les installations font l'objet de louanges, mais les plaintes récurrentes concernent une course quotidienne pour les chaises longues à la piscine et sur la plage, une plage pouvant être étroite ou rocheuse avec des algues, et des animations du soir calmes ou limitées. Les chambres sont confortables et modernes, bien que certains clients signalent du bruit à travers les portes communicantes ou l'atrium, des configurations plus petites ou des déceptions concernant la vue, ainsi que des problèmes de maintenance ou de technologie occasionnels. Attendez-vous à un séjour propre, convivial et axé sur la famille, dans une ambiance plus calme.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Des jardins rénovés avec plusieurs piscines, un espace réservé aux adultes et un club pour enfants populaire plaisent aux familles. Les inconvénients notés dans les avis incluent des piscines bondées avec un nombre limité de chaises longues et d'ombre, une plage étroite ou rocheuse, et des animations du soir limitées ou discrètes.
Avis de voyageur à ce sujet
10
carl
1 avr. 2025
·
A séjourné 8 nuits
The property was very clean and safe. The food was 8/10 but most of the time 10. The pool situation for getting a lounger was terrible and had to be there at 6am to get a sun bed,it was spring break so maybe thats why. But overall it’s a great place and Jesus the waiter was great for breakfast
The property was very clean and safe. The food was 8/10 but most of the time 10. The pool situation for getting a lounger was terrible and had to be there at 6am to get a sun bed,it was spring break so maybe thats why. But overall it’s a great place and Jesus the waiter was great for breakfast
8
Iliana I
1 juil. 2025
·
A séjourné 5 nuits
Marriot did great in the renovations! Staff is always with a smile and ready to help out! Food delicious, beach not the best but we cannot do anything with mother nature!
Marriot did great in the renovations! Staff is always with a smile and ready to help out! Food delicious, beach not the best but we cannot do anything with mother nature!
4
Sergey
19 déc. 2024
·
A séjourné 6 nuits
Property is remodeled but not completely, so you still see some things that are super old and others that are new. If you get a room with the door to the main hall the noise will be pretty significant, past 11pm. Cleanliness of main areas is good, but restrooms were ok, some bad (by pool). Really big negatives: 1) slides, lazy river and kids water area are not heated, water is much colder than pool and on top of it the whole area is in the shade aside from mornings. We were there for a week and saw maybe 5 different people in the area, zero kids in the kids area. Keep in mind if you have kids. 2) food is bad, I’d say 2/5. 3 people out of our party of 5 got sick. I have a very strong stomach and I was out of commission for a day. By the 3rd day you realize every meal besides breakfast is going to be subpar, even for all inclusive standards. If you normally live off hot pockets, reheated wings and Fanta maybe you’ll be delighted in the food. Only respectably good place was the Japanese restaurant where the chef prepares it in front of you. 3) no kids area/playground. What’s advertised is actually a babysitting service, so if you’re not dropping your kids off they can’t actually play there, major bust. 4) Nothing to do in the evenings, sure they have some singer or musician in the grand hall some days so you can sit and enjoy for a bit but that’s it. The arcade “sports bar” has 3 video games from 2005 and some hoops games that weren’t working.
Property is remodeled but not completely, so you still see some things that are super old and others that are new. If you get a room with the door to the main hall the noise will be pretty significant, past 11pm. Cleanliness of main areas is good, but restrooms were ok, some bad (by pool). Really big negatives: 1) slides, lazy river and kids water area are not heated, water is much colder than pool and on top of it the whole area is in the shade aside from mornings. We were there for a week and saw maybe 5 different people in the area, zero kids in the kids area. Keep in mind if you have kids. 2) food is bad, I’d say 2/5. 3 people out of our party of 5 got sick. I have a very strong stomach and I was out of commission for a day. By the 3rd day you realize every meal besides breakfast is going to be subpar, even for all inclusive standards. If you normally live off hot pockets, reheated wings and Fanta maybe you’ll be delighted in the food. Only respectably good place was the Japanese restaurant where the chef prepares it in front of you. 3) no kids area/playground. What’s advertised is actually a babysitting service, so if you’re not dropping your kids off they can’t actually play there, major bust. 4) Nothing to do in the evenings, sure they have some singer or musician in the grand hall some days so you can sit and enjoy for a bit but that’s it. The arcade “sports bar” has 3 video games from 2005 and some hoops games that weren’t working.
6
Pawel
10 avr. 2025
·
A séjourné 7 nuits
The food quality is good, but the restaurants are small, especially during the morning breakfast rush. There also is no buffet options for diner. Beach is nice, and the sea weed is being cleaned up every morning, but there are large rocks right at the shore, which make it difficult do walk into the ocean and once the waves get a little larger, it is impossible to get into the water. The pool is ok, but again the area around the pool is small, and you have to get up really, really early to reserve a spot to sit. The evening entertainment in comparison to some of our other vacations is poor, and if someone is looking to do dancing in the evening, there is no option for that either.
The food quality is good, but the restaurants are small, especially during the morning breakfast rush. There also is no buffet options for diner. Beach is nice, and the sea weed is being cleaned up every morning, but there are large rocks right at the shore, which make it difficult do walk into the ocean and once the waves get a little larger, it is impossible to get into the water. The pool is ok, but again the area around the pool is small, and you have to get up really, really early to reserve a spot to sit. The evening entertainment in comparison to some of our other vacations is poor, and if someone is looking to do dancing in the evening, there is no option for that either.
8
Marc
30 mars 2025
·
A séjourné 4 nuits
Nice property overall, best suited for families. Staff excellent! Food good. Rooms overall very good. Room fridge has only beer/soda. Beach is very narrow, seemed to be narrowest part of beach as we walked up and down. Overall a 4/5
Nice property overall, best suited for families. Staff excellent! Food good. Rooms overall very good. Room fridge has only beer/soda. Beach is very narrow, seemed to be narrowest part of beach as we walked up and down. Overall a 4/5
10
Yifu
16 mars 2025
·
A séjourné 5 nuits
Not enough chairs around the pool.
Not enough chairs around the pool.
8
Jose Eleazar
7 juil. 2025
·
A séjourné 5 nuits
Beautiful property. The restaurants were 4 star quality. Service was great. Lazy river was nice, though very small. The kids water park with slides is also small, but very nice is you have small kids. Pool area is very small with only one main pool and a smaller adults only pool which are close to each other. No options if you prefer a quiet pool. The floor in the pool area is also pale and there are not many trees around. Sunglasses are essential. The fitness room is nice, but very few weight machines. If you like the beach, the hotel does not have a beach area to speak of. The beach chairs are instead placed on a deck close to the pool area. However, the beach is public and you can walk up and down to find a better area. Room is spacious and clean. However, I do not care for a shower where there is no door to close. It gets very messy. Overall, I would consider staying here again.
Beautiful property. The restaurants were 4 star quality. Service was great. Lazy river was nice, though very small. The kids water park with slides is also small, but very nice is you have small kids. Pool area is very small with only one main pool and a smaller adults only pool which are close to each other. No options if you prefer a quiet pool. The floor in the pool area is also pale and there are not many trees around. Sunglasses are essential. The fitness room is nice, but very few weight machines. If you like the beach, the hotel does not have a beach area to speak of. The beach chairs are instead placed on a deck close to the pool area. However, the beach is public and you can walk up and down to find a better area. Room is spacious and clean. However, I do not care for a shower where there is no door to close. It gets very messy. Overall, I would consider staying here again.
10
Johanna
1 avr. 2025
·
A séjourné 5 nuits
The staff is amazing. It's a great place to go with kids. The kids' camp is wonderful.
The staff is amazing. It's a great place to go with kids. The kids' camp is wonderful.
8
Luis Alejandro
8 juil. 2025
·
A séjourné 4 nuits
Checkin process was a bit slow. But the place is great for families, great entertainment, and lots of food options. The only other thing is the pool gets crowded. We were at about 60% and it seemed to be full.
Checkin process was a bit slow. But the place is great for families, great entertainment, and lots of food options. The only other thing is the pool gets crowded. We were at about 60% and it seemed to be full.
10
Magdalena
18 sept. 2025
·
A séjourné 5 nuits
The resort was great, kids loved the Camp Club, they wanted to stay there all day everyday.
The resort was great, kids loved the Camp Club, they wanted to stay there all day everyday.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
La propriété et les chambres sont fréquemment décrites comme très propres et bien entretenues. Quelques clients ont noté des lacunes telles qu'un service de ménage manqué, des serviettes tachées, une piscine malodorante, des déchets sur la plage certains jours, ou des problèmes isolés de moisissures ou de maintenance.
Avis de voyageur à ce sujet
6
terrence
2 janv. 2025
·
A séjourné 5 nuits
The Marriott was nice but for the price it was lacking in a few areas. Absence of evening entertainment was notable, after dinner there was nothing to do. The pool smelled bad, too many people peeing in the pool while drinking I suspect. The games in the game room were 'ALL' broken which was a big letdown for the kids. Food was just ok.
The Marriott was nice but for the price it was lacking in a few areas. Absence of evening entertainment was notable, after dinner there was nothing to do. The pool smelled bad, too many people peeing in the pool while drinking I suspect. The games in the game room were 'ALL' broken which was a big letdown for the kids. Food was just ok.
4
Brian
22 déc. 2022
·
A séjourné 19 347 nuits
We reserved an ocean view. While checking in a woman was complaining about not getting a room with an ocean view. I asked twice about our rooms. Both times I received an answer that we were getting an especial room. We did not get an ocean view. This would be considered by most a partial ocean view at best. No refund and No responses from Expedia or Marriott. But, that’s not unusual. The room had pink and yellow mold in the shower. The carpet had not been vacuumed (sand and what looked like nail clippings). One of the rinsing cups looked like it had been used as a toothbrush holder and still had residue. The balcony had food crumbs and sticky spots where someone may have spilled food or drink.
We reserved an ocean view. While checking in a woman was complaining about not getting a room with an ocean view. I asked twice about our rooms. Both times I received an answer that we were getting an especial room. We did not get an ocean view. This would be considered by most a partial ocean view at best. No refund and No responses from Expedia or Marriott. But, that’s not unusual. The room had pink and yellow mold in the shower. The carpet had not been vacuumed (sand and what looked like nail clippings). One of the rinsing cups looked like it had been used as a toothbrush holder and still had residue. The balcony had food crumbs and sticky spots where someone may have spilled food or drink.
10
Karine
11 mars 2025
·
A séjourné 6 nuits
Very clean hotel, clean pool A lot of entertainment, for everyone Friendly and helpful staff Food in every restaurant is delightful Well soundproofed rooms
Very clean hotel, clean pool A lot of entertainment, for everyone Friendly and helpful staff Food in every restaurant is delightful Well soundproofed rooms
8
Mende
16 avr. 2025
·
A séjourné 4 nuits
I took my daughter and her friend here for her 18th bday/grad present (April 2025). The hotel itself is gorgeous. The food is the best I've have at an all-inclusive, so many options, but buffet only available in the morning. With the exception of the check-in staff who were incredibly slow, the rest of the staff was super amazing, friendly and helpful. We had an oceanfront suite and it was perfect. Only a couple complaints: 1. the beach area had a lot of trash that was not cleaned up daily, it was disappointing (never experienced this). 2. the drinks are incredibly watered down - if you want a normal amount of alcohol (or stronger) you should go to the bar yourself and watch it be made - I was lazy and enjoyed the staff bringing my drinks and food to my lounge chair. 3. there is not a lot of lounge areas on the beach with shade so people really cram in on you if you're early enough to get the shady spots near the beach bar (not the hotels fault but be out there early if you want one of those spots). I would definitely return.
I took my daughter and her friend here for her 18th bday/grad present (April 2025). The hotel itself is gorgeous. The food is the best I've have at an all-inclusive, so many options, but buffet only available in the morning. With the exception of the check-in staff who were incredibly slow, the rest of the staff was super amazing, friendly and helpful. We had an oceanfront suite and it was perfect. Only a couple complaints: 1. the beach area had a lot of trash that was not cleaned up daily, it was disappointing (never experienced this). 2. the drinks are incredibly watered down - if you want a normal amount of alcohol (or stronger) you should go to the bar yourself and watch it be made - I was lazy and enjoyed the staff bringing my drinks and food to my lounge chair. 3. there is not a lot of lounge areas on the beach with shade so people really cram in on you if you're early enough to get the shady spots near the beach bar (not the hotels fault but be out there early if you want one of those spots). I would definitely return.
2
RODRIGO
7 août 2024
·
A séjourné 4 nuits
Nice/newish infrastructure, rooms, etc. As soon as we arrived our first stop was to eat a pizza slice each by the beach. To our horror, the person attending the pizza kitchen grabbed it with his bare hands to put it on a plate. That should have been a sign. Pool service is atrocious. Not Marriot level, but a below average all inclusive. We waited almost one hour to get an order entered into the kitchen after speaking to a handful of the servers who always tell you “immediatemente caballero” (immediately, sir). Beachfront is nice (it is Cancun after all), but the facilities not. Chairs are far from everything (including any hope of service) and rundown as if they survived a nuclear attach. Then, the cherry on top. My older son and I got severely food poisoned. One full day of lots of sitting – in pain. Had to take an immodium to stop it and be able to take a plane back. Today is day 5 after our return. I am writing this from a doctor’s office since it has not stopped and clearly I must have ingested a back bacteria or parasite. So, yes, for facilities they get a 4/5. For Service, a 2/5 (yes, it is way below average, specially if you are paying Marriot rates). For “food”, well, they get a 0/5. This is a run of the mill all-inclusive (diluted / undrinkable beer), with well below average service. No, I will not return - and no, despite the glowing reviews that enticed us to book it in the first place, avoid it like the plague.
Nice/newish infrastructure, rooms, etc. As soon as we arrived our first stop was to eat a pizza slice each by the beach. To our horror, the person attending the pizza kitchen grabbed it with his bare hands to put it on a plate. That should have been a sign. Pool service is atrocious. Not Marriot level, but a below average all inclusive. We waited almost one hour to get an order entered into the kitchen after speaking to a handful of the servers who always tell you “immediatemente caballero” (immediately, sir). Beachfront is nice (it is Cancun after all), but the facilities not. Chairs are far from everything (including any hope of service) and rundown as if they survived a nuclear attach. Then, the cherry on top. My older son and I got severely food poisoned. One full day of lots of sitting – in pain. Had to take an immodium to stop it and be able to take a plane back. Today is day 5 after our return. I am writing this from a doctor’s office since it has not stopped and clearly I must have ingested a back bacteria or parasite. So, yes, for facilities they get a 4/5. For Service, a 2/5 (yes, it is way below average, specially if you are paying Marriot rates). For “food”, well, they get a 0/5. This is a run of the mill all-inclusive (diluted / undrinkable beer), with well below average service. No, I will not return - and no, despite the glowing reviews that enticed us to book it in the first place, avoid it like the plague.
10
Eduardo
14 nov. 2025
·
A séjourné 3 nuits
The resort is very clean and the staff is genuinely friendly and attentive, which made the overall experience enjoyable. The only downside for me was that they didn’t offer a lunch or dinner buffet. Aside from that, it’s a solid spot with great service.
The resort is very clean and the staff is genuinely friendly and attentive, which made the overall experience enjoyable. The only downside for me was that they didn’t offer a lunch or dinner buffet. Aside from that, it’s a solid spot with great service.
4
Karen S
31 juil. 2025
·
A séjourné 5 nuits
The hotel has two elevators, but only one was working during a busy weekend which made wait times frustrating. Additionally, my room was skipped during cleaning on one of the days. I had to call five times and only received housekeeping at 8 p.m. the following day. Disappointing service overall. The hotel is old and outdated. They need a renovation.
The hotel has two elevators, but only one was working during a busy weekend which made wait times frustrating. Additionally, my room was skipped during cleaning on one of the days. I had to call five times and only received housekeeping at 8 p.m. the following day. Disappointing service overall. The hotel is old and outdated. They need a renovation.
10
Alice
6 nov. 2025
·
A séjourné 4 nuits
Clean room, hotel, and beach. Staff were friendly and helpful. Food was enjoyed by all. Great stay for the family!
Clean room, hotel, and beach. Staff were friendly and helpful. Food was enjoyed by all. Great stay for the family!
10
Eleanor
28 oct. 2025
·
A séjourné 4 nuits
The beach view was stunning. Hot tub/pool exceptional! Staff very friendly and accommodating. Room very clean and bed comfortable.
The beach view was stunning. Hot tub/pool exceptional! Staff very friendly and accommodating. Room very clean and bed comfortable.
10
Kalaivani
4 nov. 2025
·
A séjourné 3 nuits
Very courteous staff and the rooms were always clean and neat!
Very courteous staff and the rooms were always clean and neat!
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres sont modernes et confortables, beaucoup profitant d'une vue sur l'océan et d'une décoration récemment rénovée. Les problèmes récurrents incluent le bruit à travers les portes communicantes ou les couloirs de l'atrium, des types de lits incompatibles ou des affectations de vue, des configurations compactes, et de petits défauts de maintenance ou des problèmes de contrôle.
Avis de voyageur à ce sujet
8
Erwin
16 août 2025
·
A séjourné 10 nuits
Food and service excellent in all restaurants. Room comfortable but air-conditioning controls were too high on wall for short people to
Food and service excellent in all restaurants. Room comfortable but air-conditioning controls were too high on wall for short people to
6
Helene
12 févr. 2025
·
A séjourné 2 nuits
We had a beautiful room which was an ocean facing room. The view was incredible. However, it was very small with oddly no where to sit. It consisted of one very small round table pushed into a corner accompanied by 1 small chair giving us nowhere to eat or utilize as a desktop. If it weren't fr the magnificent view I wouldn't have much else good to say. The restaurants were terrible. I would not recommend unfortunately.
We had a beautiful room which was an ocean facing room. The view was incredible. However, it was very small with oddly no where to sit. It consisted of one very small round table pushed into a corner accompanied by 1 small chair giving us nowhere to eat or utilize as a desktop. If it weren't fr the magnificent view I wouldn't have much else good to say. The restaurants were terrible. I would not recommend unfortunately.
8
Mohsen
18 déc. 2024
·
A séjourné 5 nuits
The hotel is good, food is very good with lots of options. Staff are friendly and helpful and provide good service. Some people do tip but many don't tip the staff as it is considered all inclusive. We had an ocean view room which was very good except all of the ocean view rooms at the hotel have a door to the next room. You can hear the occupants of the other room very well...no sound insulation. So if your sleep and activities don't mach with the other room's occupants, you are in for some disruptions.
The hotel is good, food is very good with lots of options. Staff are friendly and helpful and provide good service. Some people do tip but many don't tip the staff as it is considered all inclusive. We had an ocean view room which was very good except all of the ocean view rooms at the hotel have a door to the next room. You can hear the occupants of the other room very well...no sound insulation. So if your sleep and activities don't mach with the other room's occupants, you are in for some disruptions.
8
Michael YoungJoon
11 avr. 2025
·
A séjourné 3 nuits
Overall it was a good stay. Food options were good and the room was clean. We had the 1 bedrooms suite with a king bed and convertible sofa. Was good to have the separation as the kids are a little bit older and bigger. We liked this property over some of the larger resorts because access to the pool and beach was easier. Alberto, our waiter at Hana Polynesian is the only complaint. My boys ordered the pork chop. After putting in the order he came back to say they were out. He suggested a different option but when I asked to see the menu again he just walked away rolling his eyes at me. Then he came out with the original order and didn’t answer me when I asked what happened. He also tried to clear the table before we were even finished. I left really agitated - as you can probably tell but didn’t make much of a deal as it was our last night. Other staff was great but it only takes one person to ruin it which is why the one star.
Overall it was a good stay. Food options were good and the room was clean. We had the 1 bedrooms suite with a king bed and convertible sofa. Was good to have the separation as the kids are a little bit older and bigger. We liked this property over some of the larger resorts because access to the pool and beach was easier. Alberto, our waiter at Hana Polynesian is the only complaint. My boys ordered the pork chop. After putting in the order he came back to say they were out. He suggested a different option but when I asked to see the menu again he just walked away rolling his eyes at me. Then he came out with the original order and didn’t answer me when I asked what happened. He also tried to clear the table before we were even finished. I left really agitated - as you can probably tell but didn’t make much of a deal as it was our last night. Other staff was great but it only takes one person to ruin it which is why the one star.
6
Hakan
31 déc. 2024
·
A séjourné 6 nuits
Not Impressed with Marriott Cancun While our stay at Marriott Cancun had a few positives, overall, it fell short of our expectations. Pros: • The hotel’s smaller size makes it convenient to access the beach and pools. • Our ocean-view room was a highlight — spacious and comfortable for 2 adults and 1 child. Cons: • Noisy Rooms: The design resembles Embassy Suites, where room entrances face an open atrium. As a result, noise carries into the rooms late into the night, making it hard to relax. • Disappointing Food: The food was below average, with limited restaurant options and a repetitive menu. Even during Christmas, the special menu failed to impress. • Lack of Entertainment Options: The hotel offered very few entertainment activities, making the overall experience dull, especially for families or those looking for engaging experiences. • Towel Bar Issues: The towel service at the pool was the worst part of our stay. They were almost always out of towels, which was frustrating and inconvenient. This hotel has potential, but it needs better management to improve the guest experience.
Not Impressed with Marriott Cancun While our stay at Marriott Cancun had a few positives, overall, it fell short of our expectations. Pros: • The hotel’s smaller size makes it convenient to access the beach and pools. • Our ocean-view room was a highlight — spacious and comfortable for 2 adults and 1 child. Cons: • Noisy Rooms: The design resembles Embassy Suites, where room entrances face an open atrium. As a result, noise carries into the rooms late into the night, making it hard to relax. • Disappointing Food: The food was below average, with limited restaurant options and a repetitive menu. Even during Christmas, the special menu failed to impress. • Lack of Entertainment Options: The hotel offered very few entertainment activities, making the overall experience dull, especially for families or those looking for engaging experiences. • Towel Bar Issues: The towel service at the pool was the worst part of our stay. They were almost always out of towels, which was frustrating and inconvenient. This hotel has potential, but it needs better management to improve the guest experience.
4
Gerardo Costilla
21 mars 2025
·
A séjourné 3 nuits
The food is good and the rooms are very clean. I didn't have a good experience In : *Check-in took forever, 45 minutes. *It only has one outdoor bathroom (central pool, adult pool, and beach). It needs more bathrooms. * They didn't honor my reservation for a king-size room and gave me one with a double bed. It was a very awkward moment on my wedding anniversary.
The food is good and the rooms are very clean. I didn't have a good experience In : *Check-in took forever, 45 minutes. *It only has one outdoor bathroom (central pool, adult pool, and beach). It needs more bathrooms. * They didn't honor my reservation for a king-size room and gave me one with a double bed. It was a very awkward moment on my wedding anniversary.
8
Jose Eleazar
7 juil. 2025
·
A séjourné 5 nuits
Beautiful property. The restaurants were 4 star quality. Service was great. Lazy river was nice, though very small. The kids water park with slides is also small, but very nice is you have small kids. Pool area is very small with only one main pool and a smaller adults only pool which are close to each other. No options if you prefer a quiet pool. The floor in the pool area is also pale and there are not many trees around. Sunglasses are essential. The fitness room is nice, but very few weight machines. If you like the beach, the hotel does not have a beach area to speak of. The beach chairs are instead placed on a deck close to the pool area. However, the beach is public and you can walk up and down to find a better area. Room is spacious and clean. However, I do not care for a shower where there is no door to close. It gets very messy. Overall, I would consider staying here again.
Beautiful property. The restaurants were 4 star quality. Service was great. Lazy river was nice, though very small. The kids water park with slides is also small, but very nice is you have small kids. Pool area is very small with only one main pool and a smaller adults only pool which are close to each other. No options if you prefer a quiet pool. The floor in the pool area is also pale and there are not many trees around. Sunglasses are essential. The fitness room is nice, but very few weight machines. If you like the beach, the hotel does not have a beach area to speak of. The beach chairs are instead placed on a deck close to the pool area. However, the beach is public and you can walk up and down to find a better area. Room is spacious and clean. However, I do not care for a shower where there is no door to close. It gets very messy. Overall, I would consider staying here again.
10
Madhu
15 mars 2025
·
A séjourné 4 nuits
Nice and convenient property with good food. Neighbors were grumpy who complained about our talking. Rooms and bathroom are small.
Nice and convenient property with good food. Neighbors were grumpy who complained about our talking. Rooms and bathroom are small.
6
Ovunc
24 nov. 2025
·
A séjourné 5 nuits
This is my 9th trip to the Cancun hotel zone in the last 13 years, and unfortunately, this has been the most disappointing room view I’ve ever received. We booked a “resort view” room, but ended up facing a construction site. We weren’t expecting anything exceptional—we live by the water back home—but we did ask the front desk for a well-located room if possible. Instead, we were given one of the least appealing views on the property. The staff have been kind and helpful, but based on our first day, the food and drinks are just average. In fact, the food across the restaurants is just average, and the drinks are standard options with no premium selections included. This makes the overall experience feel like just another generic Cancun hotel, far from what you would expect from the Marriott brand. Several operational issues affected our stay. They frequently ran out of large bottles of water, especially on weekends, which they call “transfer days.” It’s also extremely difficult to secure reservations at the better restaurants, particularly on weekends. Overall, everything feels like a struggle rather than a relaxing vacation. While the rooms appear recently renovated, the hotel as a whole still feels outdated. Considering the Marriott name, this stay has been a kind of disappointment. Unfortunately, we’re not planning to return, and we won’t be recommending this property to any of our friends.
This is my 9th trip to the Cancun hotel zone in the last 13 years, and unfortunately, this has been the most disappointing room view I’ve ever received. We booked a “resort view” room, but ended up facing a construction site. We weren’t expecting anything exceptional—we live by the water back home—but we did ask the front desk for a well-located room if possible. Instead, we were given one of the least appealing views on the property. The staff have been kind and helpful, but based on our first day, the food and drinks are just average. In fact, the food across the restaurants is just average, and the drinks are standard options with no premium selections included. This makes the overall experience feel like just another generic Cancun hotel, far from what you would expect from the Marriott brand. Several operational issues affected our stay. They frequently ran out of large bottles of water, especially on weekends, which they call “transfer days.” It’s also extremely difficult to secure reservations at the better restaurants, particularly on weekends. Overall, everything feels like a struggle rather than a relaxing vacation. While the rooms appear recently renovated, the hotel as a whole still feels outdated. Considering the Marriott name, this stay has been a kind of disappointment. Unfortunately, we’re not planning to return, and we won’t be recommending this property to any of our friends.
6
Jorge
15 nov. 2024
·
A séjourné 3 nuits
Gym most of equipment was damaged and not available to use. I was assigned a wrong room setup for my first day of stay.
Gym most of equipment was damaged and not available to use. I was assigned a wrong room setup for my first day of stay.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le service est largement salué pour sa gentillesse, son attention et son professionnalisme dans tout le complexe. Cependant, certains clients ont connu un enregistrement lent, des difficultés à obtenir des réservations pour le dîner, ou des interactions occasionnelles impolies ou peu serviables.
Avis de voyageur à ce sujet
10
Michelle Nicole
2 août 2025
·
A séjourné 5 nuits
The hotel staff were so kind and pleasant! The hotel itself was very clean and spotless. The food selections were delicious at Case Madre and rhe Japanese Restaurant were delicious. The resort is very enjoyable and we will definitely be back. We stayed for 5 nights, 6 days and did not want to leave.A much needed time away and Marriott made us feel at home!
The hotel staff were so kind and pleasant! The hotel itself was very clean and spotless. The food selections were delicious at Case Madre and rhe Japanese Restaurant were delicious. The resort is very enjoyable and we will definitely be back. We stayed for 5 nights, 6 days and did not want to leave.A much needed time away and Marriott made us feel at home!
10
Nicole
16 nov. 2025
·
A séjourné 3 nuits
Wonderful food! Attentive staff! Special kudos to Carlos, Edgar, Floryan, Gustavo and all the staff for exceptional service. Will definitely return over and over!
Wonderful food! Attentive staff! Special kudos to Carlos, Edgar, Floryan, Gustavo and all the staff for exceptional service. Will definitely return over and over!
10
Wendy Qian
31 oct. 2025
·
A séjourné 3 nuits
Great stay, everyone was very friendly and helpful. Special thanks to Jose, he was an awesome door attendant and always assisted us
Great stay, everyone was very friendly and helpful. Special thanks to Jose, he was an awesome door attendant and always assisted us
6
Lizi
29 déc. 2024
·
A séjourné 6 nuits
I made a reservation at 8:15pm on 12/26 at the Ono restaurant but were kept waiting for a whole hour. We were seated with the next shift until 9:15pm. This happened only to us and I felt so disappointed and discriminated. My mood was ruined by this and this is the worst experience I ever had!
I made a reservation at 8:15pm on 12/26 at the Ono restaurant but were kept waiting for a whole hour. We were seated with the next shift until 9:15pm. This happened only to us and I felt so disappointed and discriminated. My mood was ruined by this and this is the worst experience I ever had!
10
Gauravi Yogesh
19 oct. 2025
·
A séjourné 7 nuits
My mom and I went for a week getaway and everything was absolutely perfect!! Highly recommend for all ages. The food was spectacular at all restaurants - I wish I had a whole more week to try other menu items. The staff was the absolute best and the whole experience was stellar!! Will definitely be back!
My mom and I went for a week getaway and everything was absolutely perfect!! Highly recommend for all ages. The food was spectacular at all restaurants - I wish I had a whole more week to try other menu items. The staff was the absolute best and the whole experience was stellar!! Will definitely be back!
2
Harish
17 mars 2025
·
A séjourné 1 nuit
The check in was supposed to be at 3 PM but they were not ready until 4 PM. They gave the band and said it would be ready in another 20 minutes. When we went to the room the room was open and we unpacked and went to the beach and came back to see they reported a security breach incident on me. The front desk rep said there was a misunderstanding on their side but no regret or remorse. Hate it when they don’t own their mistake. Don’t recommend anyone to book this place
The check in was supposed to be at 3 PM but they were not ready until 4 PM. They gave the band and said it would be ready in another 20 minutes. When we went to the room the room was open and we unpacked and went to the beach and came back to see they reported a security breach incident on me. The front desk rep said there was a misunderstanding on their side but no regret or remorse. Hate it when they don’t own their mistake. Don’t recommend anyone to book this place
10
Erica
9 janv. 2025
·
A séjourné 5 nuits
We had a wonderful family vacation from start to finish. The staff really make the experience- they are welcoming, fun and accommodating. We brought 4 young adults with us and we felt very safe letting them explore the property. Lots of dining options- you just have to plan ahead for dinners by making a reservation.
We had a wonderful family vacation from start to finish. The staff really make the experience- they are welcoming, fun and accommodating. We brought 4 young adults with us and we felt very safe letting them explore the property. Lots of dining options- you just have to plan ahead for dinners by making a reservation.
8
Eugene
29 déc. 2024
·
A séjourné 4 nuits
Waiting in line to make dinner reservations is a waste of time.
Waiting in line to make dinner reservations is a waste of time.
4
Karen S
31 juil. 2025
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A séjourné 5 nuits
The hotel has two elevators, but only one was working during a busy weekend which made wait times frustrating. Additionally, my room was skipped during cleaning on one of the days. I had to call five times and only received housekeeping at 8 p.m. the following day. Disappointing service overall. The hotel is old and outdated. They need a renovation.
The hotel has two elevators, but only one was working during a busy weekend which made wait times frustrating. Additionally, my room was skipped during cleaning on one of the days. I had to call five times and only received housekeeping at 8 p.m. the following day. Disappointing service overall. The hotel is old and outdated. They need a renovation.
10
Lloyd
19 juin 2025
·
A séjourné 1 nuit
Wonderful stay!! The door men Fidel, Manuel, Jose were amazing! The food and room service food were great! Service is the best I have experienced at a resort or cruise ship. Just a very comfortable and top not. The coffee house and breakfast was amazing. Maria kept our room clean 6015! Best ceviche and grill tacos by the beach
Wonderful stay!! The door men Fidel, Manuel, Jose were amazing! The food and room service food were great! Service is the best I have experienced at a resort or cruise ship. Just a very comfortable and top not. The coffee house and breakfast was amazing. Maria kept our room clean 6015! Best ceviche and grill tacos by the beach
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Situé dans la zone hôtelière de Cancun, le complexe offre un accès facile à la plage et des bus publics pratiques pour les attractions ; beaucoup se sentent en sécurité. Certains ont trouvé la zone moins piétonne avec peu de restaurants économiques à proximité.
Avis de voyageur à ce sujet
10
Paul
27 déc. 2022
·
A séjourné 19 352 nuits
Very nice property that has everything you need on location. It is also very conveniently located if you want to venture off the property via the local shuttle (R Buses) at a cost of only 12 pesos or around .60 cents per passenger.
Very nice property that has everything you need on location. It is also very conveniently located if you want to venture off the property via the local shuttle (R Buses) at a cost of only 12 pesos or around .60 cents per passenger.
10
Kevin
16 déc. 2024
·
A séjourné 5 nuits
Absolutely fantastic experience. I’ve been to Cancun numerous times and this was the best so far. Staff at every turn, were very friendly and helpful. The rooms and overall facility is very modern ands updated. ( love that you never need to worry about your room key as the bracelet works.) The view even with a partial ocean was wonderful. Bed, pillows, internet TV all part of a very comfortable stay. The food was great and there is a lovely sunrise breakfast spot (Hanna’s) as well as a sunset dinner spot at Casa Madres. Not to mention the perfect lunch location right on the beach . The resort is not huge which is nice for getting around and popping back to your room if needed. The only warning I would say is is you need to be aware there is lots of rock on the beach and if you want to swim, you’ll need to got to the far right to avoid those toe breakers. Getting to town costs a dollar on the R1 or R2 buses and they run non stop. Hang on as this can be an adventurous ride with the way they drive here! We didn’t bring kids but could see there is a great kids club with lots of activities. Definitely would recommend this place. UPDATE- it was super easy to book a rental car through the concierge so we could drive down to TULUM - $75 per day with complete insurance coverage and they had a car ready at the hotel within an hour. ALSO of note per Airport transfer we used For $35 each way and they were super easy to communicate with https://www.cancunairportransportations.com
Absolutely fantastic experience. I’ve been to Cancun numerous times and this was the best so far. Staff at every turn, were very friendly and helpful. The rooms and overall facility is very modern ands updated. ( love that you never need to worry about your room key as the bracelet works.) The view even with a partial ocean was wonderful. Bed, pillows, internet TV all part of a very comfortable stay. The food was great and there is a lovely sunrise breakfast spot (Hanna’s) as well as a sunset dinner spot at Casa Madres. Not to mention the perfect lunch location right on the beach . The resort is not huge which is nice for getting around and popping back to your room if needed. The only warning I would say is is you need to be aware there is lots of rock on the beach and if you want to swim, you’ll need to got to the far right to avoid those toe breakers. Getting to town costs a dollar on the R1 or R2 buses and they run non stop. Hang on as this can be an adventurous ride with the way they drive here! We didn’t bring kids but could see there is a great kids club with lots of activities. Definitely would recommend this place. UPDATE- it was super easy to book a rental car through the concierge so we could drive down to TULUM - $75 per day with complete insurance coverage and they had a car ready at the hotel within an hour. ALSO of note per Airport transfer we used For $35 each way and they were super easy to communicate with https://www.cancunairportransportations.com
10
ADRIANA
24 mai 2025
·
A séjourné 8 nuits
food options and great location
food options and great location
8
Alison
27 févr. 2023
·
A séjourné 10 nuits
The staff was amazing, the hotel is positioned perfectly on the strip to catch the centered sunrise . The beach was perfect. The place was clean. We had to go to jw Marriott for spa and gym amenities. I was in the presidential suite, furniture seemed old, the spa on the front balcony leaked when full. Most faucets leaked in some way. The bathroom shower door didn’t contain shower water from splashing on the floor. But the memories I made here were priceless. I’m a bit of a stickler about construction so my eye catches everything. They are renovating for a whole year beginning in April to 2024 so I assume all issues will be addressed. Nonetheless I would do it all over again.
The staff was amazing, the hotel is positioned perfectly on the strip to catch the centered sunrise . The beach was perfect. The place was clean. We had to go to jw Marriott for spa and gym amenities. I was in the presidential suite, furniture seemed old, the spa on the front balcony leaked when full. Most faucets leaked in some way. The bathroom shower door didn’t contain shower water from splashing on the floor. But the memories I made here were priceless. I’m a bit of a stickler about construction so my eye catches everything. They are renovating for a whole year beginning in April to 2024 so I assume all issues will be addressed. Nonetheless I would do it all over again.
10
Carlos
3 janv. 2025
·
A séjourné 7 nuits
I would stay again; excellent service and beautiful property. Great location and excellent beach.
I would stay again; excellent service and beautiful property. Great location and excellent beach.
10
Jose
15 juin 2025
·
A séjourné 5 nuits
The property is clean, staff is very friendly, especially Guillermo, front desk. Good location. Good cost x benefit.
The property is clean, staff is very friendly, especially Guillermo, front desk. Good location. Good cost x benefit.
4
Kristina
9 mars 2023
·
A séjourné 4 nuits
LIKE: the property was located in the middle of the hotel zone and was a bus ride to everywhere. there was not enough affordable restuarants within walking distance. most of the restaurants were "fancier" DISLIKE: concierge was not knowlegeable about the location of the hotel in reference to our excursions (e.g. they didn\'t know how to get 13.5KM on the hotel zone and suggested we take a taxi which cost 20 US dollars when we could have walked a KM and/or bus for one US dollar)
LIKE: the property was located in the middle of the hotel zone and was a bus ride to everywhere. there was not enough affordable restuarants within walking distance. most of the restaurants were "fancier" DISLIKE: concierge was not knowlegeable about the location of the hotel in reference to our excursions (e.g. they didn\'t know how to get 13.5KM on the hotel zone and suggested we take a taxi which cost 20 US dollars when we could have walked a KM and/or bus for one US dollar)
8
Marc
30 mars 2025
·
A séjourné 4 nuits
Nice property overall, best suited for families. Staff excellent! Food good. Rooms overall very good. Room fridge has only beer/soda. Beach is very narrow, seemed to be narrowest part of beach as we walked up and down. Overall a 4/5
Nice property overall, best suited for families. Staff excellent! Food good. Rooms overall very good. Room fridge has only beer/soda. Beach is very narrow, seemed to be narrowest part of beach as we walked up and down. Overall a 4/5
8
Jose Eleazar
7 juil. 2025
·
A séjourné 5 nuits
Beautiful property. The restaurants were 4 star quality. Service was great. Lazy river was nice, though very small. The kids water park with slides is also small, but very nice is you have small kids. Pool area is very small with only one main pool and a smaller adults only pool which are close to each other. No options if you prefer a quiet pool. The floor in the pool area is also pale and there are not many trees around. Sunglasses are essential. The fitness room is nice, but very few weight machines. If you like the beach, the hotel does not have a beach area to speak of. The beach chairs are instead placed on a deck close to the pool area. However, the beach is public and you can walk up and down to find a better area. Room is spacious and clean. However, I do not care for a shower where there is no door to close. It gets very messy. Overall, I would consider staying here again.
Beautiful property. The restaurants were 4 star quality. Service was great. Lazy river was nice, though very small. The kids water park with slides is also small, but very nice is you have small kids. Pool area is very small with only one main pool and a smaller adults only pool which are close to each other. No options if you prefer a quiet pool. The floor in the pool area is also pale and there are not many trees around. Sunglasses are essential. The fitness room is nice, but very few weight machines. If you like the beach, the hotel does not have a beach area to speak of. The beach chairs are instead placed on a deck close to the pool area. However, the beach is public and you can walk up and down to find a better area. Room is spacious and clean. However, I do not care for a shower where there is no door to close. It gets very messy. Overall, I would consider staying here again.
8
Ahmet Ozkan
12 déc. 2022
·
A séjourné 4 nuits
I stayed over for an international conference. To start with, the hotel’s shuttle service failed at the airport substantially since the baggages came out 50 minutes after the landing (which was not my problem). The hotel staff was not friendly in arranging for the next shuttle. I was looking for their shuttle at a very scammy area at the airport. The transportation system is bad and you better find another way to get to the hotel. Other than that the area is super enclosed so that there is no way to walk to nearby places. You must eat at the hotel, and to me, there are not much options available. The room and cleaning people were good. Finding a regular taxi is a trouble since there is no meter in the taxi. Your taxi is arranged by the hotel staff and most of the time they double charge you. Going back to the hotel from downtown is possible by Uber but not from the hotel to downtown since the staff does not allow the Uber drivers in. Overall, it was not a good stay. Marriot is not doing good there. I will try another hotel next time.
I stayed over for an international conference. To start with, the hotel’s shuttle service failed at the airport substantially since the baggages came out 50 minutes after the landing (which was not my problem). The hotel staff was not friendly in arranging for the next shuttle. I was looking for their shuttle at a very scammy area at the airport. The transportation system is bad and you better find another way to get to the hotel. Other than that the area is super enclosed so that there is no way to walk to nearby places. You must eat at the hotel, and to me, there are not much options available. The room and cleaning people were good. Finding a regular taxi is a trouble since there is no meter in the taxi. Your taxi is arranged by the hotel staff and most of the time they double charge you. Going back to the hotel from downtown is possible by Uber but not from the hotel to downtown since the staff does not allow the Uber drivers in. Overall, it was not a good stay. Marriot is not doing good there. I will try another hotel next time.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
De nombreux clients ont apprécié les restaurants, en particulier mexicain, japonais/teppanyaki et les ceviches au bord de la piscine, et apprécient le personnel ; les besoins sans gluten étaient bien satisfaits. D'autres font état d'un choix limité (peu d'options végétariennes), de l'absence de buffet pour le déjeuner/dîner, de la difficulté de réserver un dîner et d'une qualité des plats ou des boissons variable.
Avis de voyageur à ce sujet
6
Ivan
7 sept. 2025
·
A séjourné 7 nuits
Restaurants at dinner time were terrible.
Restaurants at dinner time were terrible.
4
Edin
18 juil. 2025
·
A séjourné 5 nuits
Breakfast choices were limited. The fact that you have to make reservations for dinner even though non of the restaurants are full but they tell you otherwise. There is absolutely no buffet and it was really challenging when you’re vacationing with small children. Resort it self is beautiful but would not recommend to families with small children due to food access.
Breakfast choices were limited. The fact that you have to make reservations for dinner even though non of the restaurants are full but they tell you otherwise. There is absolutely no buffet and it was really challenging when you’re vacationing with small children. Resort it self is beautiful but would not recommend to families with small children due to food access.
8
leeann
3 mars 2025
·
A séjourné 3 nuits
Not for a foodie. The Mexican was barely acceptable. The Hani was good The diner good The pizza good crust not good sauce It was a challenge to find good food. Coffee place had good drinks and pastries
Not for a foodie. The Mexican was barely acceptable. The Hani was good The diner good The pizza good crust not good sauce It was a challenge to find good food. Coffee place had good drinks and pastries
6
Weixiang
20 avr. 2025
·
A séjourné 5 nuits
below average food. service was good for the most part but some of servers had attitudes. I didnt understand what they said but the look and tone of voice made it very obvious. Make all of us very uncomfortable from time to time. Stay away from Japanese restaurant. everything is salty. rice has no flavor, and Hibachi............... well....... for beginner I guess. You are only allow to order 1 item, which is chicken, steak or seafood. Yes you heard me right. all inclusive but you only allow to get 1! Oh wait! Let me remind you, 1 chef running 2 table so your rice and (1 item) will be eating separtely 30 minutes apart. Hana everything is over cook. yes including steak. Marriott didnt meet my expectation on this property.
below average food. service was good for the most part but some of servers had attitudes. I didnt understand what they said but the look and tone of voice made it very obvious. Make all of us very uncomfortable from time to time. Stay away from Japanese restaurant. everything is salty. rice has no flavor, and Hibachi............... well....... for beginner I guess. You are only allow to order 1 item, which is chicken, steak or seafood. Yes you heard me right. all inclusive but you only allow to get 1! Oh wait! Let me remind you, 1 chef running 2 table so your rice and (1 item) will be eating separtely 30 minutes apart. Hana everything is over cook. yes including steak. Marriott didnt meet my expectation on this property.
8
Nasser
28 juil. 2025
·
A séjourné 5 nuits
Had a great stay, all staff were really friendly and welcoming. Just wished they had more vegetarian options at the restaurants.
Had a great stay, all staff were really friendly and welcoming. Just wished they had more vegetarian options at the restaurants.
10
Katherine
9 oct. 2025
·
A séjourné 5 nuits
Second stay and no disappointment. We traveled to celebrate a friends 50th birthday. Last year it was 5 of us, this year 17. We returned because the food and the service was exceptional. It was nice to see that Leonardo from Casa Madre remembered us. Ask for him when you go, he’s so nice & helpful. Adro in Entertainment is amazing, he’s so fun & energetic. Sebastian at the pool bar makes great drinks. Everyone that works there is so professional and nice. The food was absolutely delicious we had no complaints. The service was great, I can’t wait to return.
Second stay and no disappointment. We traveled to celebrate a friends 50th birthday. Last year it was 5 of us, this year 17. We returned because the food and the service was exceptional. It was nice to see that Leonardo from Casa Madre remembered us. Ask for him when you go, he’s so nice & helpful. Adro in Entertainment is amazing, he’s so fun & energetic. Sebastian at the pool bar makes great drinks. Everyone that works there is so professional and nice. The food was absolutely delicious we had no complaints. The service was great, I can’t wait to return.
10
Elizabet
11 oct. 2025
·
A séjourné 5 nuits
Excellent choice for both adults and families. Great food (mikado especially), amazing beach with lifeguards, good quality cocktails, and extremely friendly staff.
Excellent choice for both adults and families. Great food (mikado especially), amazing beach with lifeguards, good quality cocktails, and extremely friendly staff.
10
Angeles
17 nov. 2025
·
A séjourné 3 nuits
Every detail had been thought of, anticipated, and planned for. This was a very expensive family reunion of 14 people and well worth every penny. The food was delicious at all of their restaurants, Joel at Casa Madre and Pablo by the pool were amazing. not enough good things to say about this place, we loved it.
Every detail had been thought of, anticipated, and planned for. This was a very expensive family reunion of 14 people and well worth every penny. The food was delicious at all of their restaurants, Joel at Casa Madre and Pablo by the pool were amazing. not enough good things to say about this place, we loved it.
6
Pawel
10 avr. 2025
·
A séjourné 7 nuits
The food quality is good, but the restaurants are small, especially during the morning breakfast rush. There also is no buffet options for diner. Beach is nice, and the sea weed is being cleaned up every morning, but there are large rocks right at the shore, which make it difficult do walk into the ocean and once the waves get a little larger, it is impossible to get into the water. The pool is ok, but again the area around the pool is small, and you have to get up really, really early to reserve a spot to sit. The evening entertainment in comparison to some of our other vacations is poor, and if someone is looking to do dancing in the evening, there is no option for that either.
The food quality is good, but the restaurants are small, especially during the morning breakfast rush. There also is no buffet options for diner. Beach is nice, and the sea weed is being cleaned up every morning, but there are large rocks right at the shore, which make it difficult do walk into the ocean and once the waves get a little larger, it is impossible to get into the water. The pool is ok, but again the area around the pool is small, and you have to get up really, really early to reserve a spot to sit. The evening entertainment in comparison to some of our other vacations is poor, and if someone is looking to do dancing in the evening, there is no option for that either.
10
Mounir
26 avr. 2025
·
A séjourné 3 nuits
As someone with celiac disease, traveling can often be stressful, and dining out is one of the most difficult aspects. Cross-contamination is a serious issue for people with celiac and most places, especially other Marriott properties have not been nearly as equipped or trained to handle it properly. But this stay was completely different. Your Chef Angel, Chef Albert, and the entire culinary team went above and beyond in every possible way. Their knowledge about CD, their commitment to safe preparation, and their overall attitude of kindness and inclusion completely blew me away. Furthermore, they didn’t just make me feel safe, they made me feel seen. I was given direct access to them to discuss my needs, and they never once made me feel like I was being difficult, a burden or inconvenient. They showed me genuine care and compassion, treating my dietary restrictions not as a burden, but as something they were happy to accommodate with excellence. They even made special gluten free baked goods just for me-something that I rarely get to enjoy. They prepared meals to-go when I had to leave the hotel, fully understanding that eating safely outside would be nearly impossible. Property was beautiful.
As someone with celiac disease, traveling can often be stressful, and dining out is one of the most difficult aspects. Cross-contamination is a serious issue for people with celiac and most places, especially other Marriott properties have not been nearly as equipped or trained to handle it properly. But this stay was completely different. Your Chef Angel, Chef Albert, and the entire culinary team went above and beyond in every possible way. Their knowledge about CD, their commitment to safe preparation, and their overall attitude of kindness and inclusion completely blew me away. Furthermore, they didn’t just make me feel safe, they made me feel seen. I was given direct access to them to discuss my needs, and they never once made me feel like I was being difficult, a burden or inconvenient. They showed me genuine care and compassion, treating my dietary restrictions not as a burden, but as something they were happy to accommodate with excellence. They even made special gluten free baked goods just for me-something that I rarely get to enjoy. They prepared meals to-go when I had to leave the hotel, fully understanding that eating safely outside would be nearly impossible. Property was beautiful.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
10
Luc
13 nov. 2025
·
A séjourné 5 nuits
Bonne bouffe, resort tranquille, staff attentionné. Deuxième visite en moins d'un an pour nous.
Bonne bouffe, resort tranquille, staff attentionné. Deuxième visite en moins d'un an pour nous.
6
Marcelo
21 juil. 2022
·
A séjourné 7 nuits
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6
Stephane
7 avr. 2022
·
A séjourné 3 nuits
La facture de hotels.com n'était pas assez pour Mariott. Un autre 75 $ us pour les frais de résort. Les frais de hôtels.com était pour la chambre , pas pour le résort qui est en surplus. Donc 500 $ par jour n'était pas assez. De plus le service était agréable mais toujours avec la main tendu pour un pourboire supplémentaire . De notre voyage de 15 jours au Mexique , Cancun coutait 7x le prix de Campeche, 4x le prix de Mérida, 2x le prix de Playa del Carmen. Ceci est vrai pour l'hôtel ainsi que les restaurants et les boissons.
La facture de hotels.com n'était pas assez pour Mariott. Un autre 75 $ us pour les frais de résort. Les frais de hôtels.com était pour la chambre , pas pour le résort qui est en surplus. Donc 500 $ par jour n'était pas assez. De plus le service était agréable mais toujours avec la main tendu pour un pourboire supplémentaire . De notre voyage de 15 jours au Mexique , Cancun coutait 7x le prix de Campeche, 4x le prix de Mérida, 2x le prix de Playa del Carmen. Ceci est vrai pour l'hôtel ainsi que les restaurants et les boissons.
10
Surendren
15 août 2026
·
A séjourné 3 nuits
I had a wonderful stay at this hotel. The room was clean, comfortable, and well-maintained. The staff were very friendly, professional, and always willing to help. The location was convenient and made it easy to get around. I also enjoyed the food and the hotel facilities. Overall, it was a pleasant and relaxing experience, and I would definitely stay here again. Highly recommended!
I had a wonderful stay at this hotel. The room was clean, comfortable, and well-maintained. The staff were very friendly, professional, and always willing to help. The location was convenient and made it easy to get around. I also enjoyed the food and the hotel facilities. Overall, it was a pleasant and relaxing experience, and I would definitely stay here again. Highly recommended!
10
Jose Luiz
12 juil. 2026
·
A séjourné 4 nuits
Amazing experience, staff was amazing had a great time
Amazing experience, staff was amazing had a great time
Politiques de l’établissement
Arrivée
Départ
De 15:00 à 23:00
Avant 12:00
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Vous envisagez cet hôtel pour votre voyage à Cancún ?
Quel est généralement le prix des chambres au Marriott Cancun, An All-Inclusive Resort à Cancun ?
Au cours des 60 à 90 prochains jours, le prix des chambres au Marriott Cancun, An All-Inclusive Resort à Cancun se situe généralement autour de 298 $US par nuit pour deux personnes, allant de 298 $US à 298 $US selon les dates disponibles.
Quel est le moment le plus calme pour visiter le Marriott Cancun, An All-Inclusive Resort à Cancun ?
Mai est le mois le plus calme pour visiter le Marriott Cancun, An All-Inclusive Resort à Cancun, la demande chutant considérablement après avril et restant plus faible jusqu'en juillet. Si vous préférez moins de monde et une réservation plus facile, privilégiez le début de l'été plutôt que le pic de décembre.
Quel mois offre les tarifs les plus bas au Marriott Cancun, An All-Inclusive Resort à Cancun ?
Septembre est le mois le moins cher pour séjourner au Marriott Cancun, An All-Inclusive Resort à Cancun, avec un prix moyen de 397 $US par nuit ; décembre est le mois le plus cher, à 778 $US. Les tarifs plus bas en septembre contrastent avec le fait que mai soit le mois le moins fréquenté, le mois le moins cher et le mois le plus calme ne coïncidant donc pas.
Comment les prix du Marriott Cancun, An All-Inclusive Resort se comparent-ils à ceux des autres hôtels de Cancun ?
Le Marriott Cancun, An All-Inclusive Resort est moins cher que 1 sur 20 hôtels comparables à proximité, avec un prix médian typique de 521 $US par nuit contre environ 319 $US pour les établissements similaires à Cancun.
Comment le prix par nuit à Marriott Cancun Resort, à Cancún se situe-t-il par rapport aux dernières semaines ?
Le prix actuel de Marriott Cancun Resort, à Cancún est de 257 $US par nuit pour 2 voyageurs, ce qui est bas pour cet hôtel : environ 45 % de moins que sa moyenne de 483 $US enregistrée au cours des 60 derniers jours. La plupart des nuits pendant cette période se situaient entre 420 $US et 600 $US.
Prix pour les dates à venir
septembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
octobre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-09-18: 305.17300536804197USD
- 2026-09-19: 301.8977USD
- 2026-09-20: 256.3719817962646USD
- 2026-09-21: 260.6713346115112USD
- 2026-09-22: 255.22408179626464USD
- 2026-09-23: 256.3719817962646USD
- 2026-09-24: 257.51988179626466USD
- 2026-09-25: 256.3719817962646USD
- 2026-09-26: 256.3719817962646USD
- 2026-09-27: 256.3719817962646USD
- 2026-09-28: 256.3719817962646USD
- 2026-09-29: 256.3719817962646USD
- 2026-09-30: 256.3719817962646USD
- 2026-10-01: 256.3719817962646USD
- 2026-10-02: 256.3719817962646USD
- 2026-10-03: 257.51988179626466USD
- 2026-10-04: 251.6623619262695USD
- 2026-10-05: 257.51988179626466USD
- 2026-10-06: 256.3719817962646USD
- 2026-10-07: 251.6623619262695USD
- 2026-10-08: 263.3485885635376USD
- 2026-10-09: 257.51988179626466USD
- 2026-10-10: 257.51988179626466USD
- 2026-10-11: 259.332707635498USD
- 2026-10-12: 257.51988179626466USD
- 2026-10-13: 259.81568179626464USD
- 2026-10-14: 262.1114817962646USD
- 2026-10-15: 259.81568179626464USD
- 2026-10-16: 265.27785787200924USD
- 2026-10-17: 257.51988179626466USD
- 2026-10-18: 256.5528475097656USD
- 2026-10-19: 254.3396158782959USD
- 2026-10-20: 257.99408065948484USD
- 2026-10-21: 258.98346480560303USD
- 2026-10-22: 258.66778179626465USD
- 2026-10-23: 254.3396158782959USD
- 2026-10-24: 254.3396158782959USD
- 2026-10-25: 256.3719817962646USD
- 2026-10-26: 255.22408179626464USD
- 2026-10-27: 254.3396158782959USD
- 2026-10-28: 254.3396158782959USD
- 2026-10-29: 256.3719817962646USD
- 2026-10-30: 256.3719817962646USD
- 2026-10-31: 258.5043265533447USD
- 2026-11-01: 257.99408065948484USD
- 2026-11-02: 265.27785787200924USD
- 2026-11-03: 256.3719817962646USD
- 2026-11-04: 259.7676366043091USD
- 2026-11-05: 322.3492928588867USD
- 2026-11-06: 322.3492928588867USD
- 2026-11-07: 336.9687283843994USD
- 2026-11-08: 256.6554361679077USD
- 2026-11-09: 256.3719817962646USD
- 2026-11-10: 256.3719817962646USD
- 2026-11-11: 314.34061651611324USD
- 2026-11-12: 256.3719817962646USD
- 2026-11-13: 256.3719817962646USD
- 2026-11-14: 265.27785787200924USD
- 2026-11-15: 313.34955087585445USD
- 2026-11-16: 258.66778179626465USD
- 2026-11-17: 259.81568179626464USD
- 2026-11-18: 321.3582272186279USD
Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Cet hébergement accepte les cartes de crédit ; espèces non acceptées
- Cet hébergement comprend le dispositif de sécurité suivant : un extincteur
- Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
- Veuillez noter que les normes culturelles et les règles pour les voyageurs peuvent différer selon le pays et l'hébergement. Les règles mentionnées sont fournies par l'hébergement
- Pour les massages, les réservations doivent être effectuées en contactant cet hébergement avant votre arrivée, au moyen des coordonnées fournies dans la confirmation de réservation.
- Une voiture n'est pas nécessaire pour accéder à l'hébergement et se déplacer pendant le séjour.
- Accès aux chambres possible à l'aide d'un appareil mobile.
Équipements populaires
Parking
Navette aéroport
Restaurant
Piscine
Service en chambre
Organisation d'excursions
Services
Organisation d'excursions
Nettoyage à sec
Baby-sitting/Services pour enfants
Ménage
Salle de banquet
Service de change
Coffre-fort
Consigne à bagage
Zone fumeurs
Formalités d'arrivée/Départ express
Laverie
24-Hour Front Desk
Bingo
Concierge Services
Général
Service en chambre
Restaurant
Chambres non-fumeurs
Massage
Salon de coiffure/Beauté
Bar de la piscine
Petit-déjeuner en chambre
Chambre familiale
Beach Sun Loungers
Snack Bar/Deli
Activités
Piscine
Plage privée
Jardin
Plage (à proximité)
Karaoké
Aire de jeux
Piscine pour enfants
Piscine extérieure
Piscine extérieure chauffée
Musique live
Evening Entertainment
Mobilier d'extérieur
Pool (Seasonal Outdoor)
Terrasse
Fitness Center (nearby)
Water Park
Parking
Parking
Navette aéroport
Parking gratuit
Parking Onsite
Connexion Internet
Wi-fi gratuit