Sunset Royal Beach Resort - All Inclusive
233 $US
/nuit
Moyenne pour septembre
Prix pour Sunset Royal Beach Resort - All Inclusive
Sélectionnez les dates pour voir les prix et les disponibilités
233 $US
/nuit
Moyenne pour septembre
Prix moyens mensuels
À Sunset Royal Beach Resort - All Inclusive, les prix par nuit s'élèvent en moyenne à 188 $US pendant le mois le moins cher (juin) et à 252 $US pendant le mois le plus cher (août), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 237 $US |
| février | 246 $US |
| mars | 250 $US |
| avril | 222 $US |
| mai | 217 $US |
| juin | 188 $US |
| juillet | 194 $US |
| août | 252 $US |
| septembre | 233 $US |
| octobre | 232 $US |
| novembre | 228 $US |
| décembre | 250 $US |
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sept. · 233 $US
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Le plus cher : août (env. 252 $US)
Le moins cher : juin (env. 188 $US)
À propos de cet établissement
Complexe hôtelier tout inclus avec piscine extérieure, services de spa et trois restaurants dans la zone hôtelière de Cancun.
Emplacement
Dans le quartier Zona Hotelera à Cancún, vous trouverez Sunset Royal Beach Resort - All Inclusive dans le secteur des divertissements, sur la plage. Les célèbres Terrain de golf Iberostar Cancun et Ferry Ultramar Puerto Juárez valent le détour si un minimum d'action est à l'ordre du jour. L'aventure, très peu pour vous ? Vous préférez vous poser et apprécier la beauté naturelle des lieux ? Partez à la découverte des non moins emblématiques Parc national de la côte ouest de Isla Mujeres, Punta Cancun et Punta Nizuc et Plage Forum. Envie de vivre un moment unique lors de votre séjour ? Consultez l'affiche des fantastiques Oasis Arena et Stade de baseball Beto Ávila, et préparez-vous à vibrer ! La région fera résolument le bonheur des amateurs de sport nautique, qui pourront s'en donner à cœur joie grâce à de nombreuses activités telles que le kayak, la plongée sous-marine ou encore le snorkeling.
Restaurant
Piscine
Ascenseur
Service en chambre
Concierge
Service de voiturier
Emplacement
Kukulkan Boulevard Km 10, Hotel Zone, Punta Cancún, Avenida Kukulkan, Cancún, Benito Juárez, Quintana Roo, Mexique
Options de chambre
6
Junior Suite Lake View
Détails de la chambre
Couchages 5
Vue sur le lac/la rivière
18
Chambre Standard
Détails de la chambre
1 Très Grand Lit Double
et 1 Canapé-Lit
2 Lits Doubles
Vue sur la merClimatisationWi-Fi (gratuit)Salle de bain privée
7
Junior Suite Ocean View
Détails de la chambre
Couchages 5
Vue sur la merClimatisation
11
Chambre Deluxe (Vue Sur Mer)
Détails de la chambre
1 Très Grand Lit Double
et 1 Canapé-Lit
2 Lits Doubles
Vue sur la merClimatisationWi-Fi (gratuit)Salle de bain privée
10
Suite Familiale - Vue sur mer
Détails de la chambre
1 Lit Simple
Vue sur la merClimatisation
Avis des voyageurs sur Sunset Royal Beach Resort - All Inclusive
7.5
Bien
Basé sur 14 avis vérifiés
Qui séjourne ici ?
Affaires
0%
Couples
35%
Familles
45%
Groupes
16%
Solo
2%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Au Sunset Royal Beach Resort - Tout compris, les clients soulignent souvent un personnel chaleureux et attentionné, une ambiance propre et un bel emplacement en bord de mer avec des transports en commun facilement accessibles et une vie nocturne à distance de marche, le tout dans une atmosphère généralement plus calme que celle des grands méga-complexes.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Au Sunset Royal Beach Resort - Tout compris, les clients soulignent souvent un personnel chaleureux et attentionné, une ambiance propre et un bel emplacement en bord de mer avec des transports en commun facilement accessibles et une vie nocturne à distance de marche, le tout dans une atmosphère généralement plus calme que celle des grands méga-complexes.
Les commentaires sur la nourriture et les boissons sont mitigés : certains apprécient les options proposées, mais d'autres regrettent le manque de variété, les boissons peu corsées et le service lent des restaurants, que plusieurs clients attribuent à un manque de personnel. Les chambres sont souvent spacieuses et offrent une vue agréable, mais de nombreux avis signalent des nuisances sonores importantes provenant du restaurant principal, ainsi que des odeurs occasionnelles d'humidité ou de moisissure et des problèmes d'entretien. Les installations semblent limitées pour un tout compris : une petite piscine, peu de restaurants et des animations modestes, bien que la large plage de sable et le service de plage attentionné soient des points positifs. Attendez-vous à un séjour plus modeste en bord de mer, avec un service amical et des compromis en matière de variété de restauration, de calme et d'équipements.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Petit complexe hôtelier avec une petite piscine, peu de restaurants et des activités ou animations limitées ; plusieurs clients auraient souhaité davantage. L'aménagement de la plage et le service sont un point fort, mais la qualité du bar est critiquée et les boissons peuvent sembler légères.
Avis de voyageur à ce sujet
10
Ana
12 nov. 2025
·
A séjourné 4 nuits
Nice property, pretty chill. Small pool with only 2 restaurant in the resort. Easy access to public transportation and walkable distance to party zone.
Nice property, pretty chill. Small pool with only 2 restaurant in the resort. Easy access to public transportation and walkable distance to party zone.
6
Kyle
28 janv. 2024
·
A séjourné 4 nuits
This property needs to improve there entertainment desperately and also buffet options along with bars are terrible. I would not return unfortunately and feel like I wasted money there.
This property needs to improve there entertainment desperately and also buffet options along with bars are terrible. I would not return unfortunately and feel like I wasted money there.
8
Bijo
2 avr. 2025
·
A séjourné 5 nuits
Friendly staff,beach club,private beach,wide variety of dining options
Friendly staff,beach club,private beach,wide variety of dining options
2
Yun
14 avr. 2025
·
A séjourné 2 nuits
The worst place to stay if you’re looking for all inclusive resorts. Food are extremely bad and not to mention the liquor are watered down. Daily activities are not a thing for me and everything else is just the worst place to stay at.
The worst place to stay if you’re looking for all inclusive resorts. Food are extremely bad and not to mention the liquor are watered down. Daily activities are not a thing for me and everything else is just the worst place to stay at.
10
Lisa
3 mars 2025
·
A séjourné 7 nuits
Staff is wonderful and very helpful! Loved Ahmed our concierge with the huge smile every time we saw him. Rooms nice ,good variety of food. Great entertaining shows and activities. Only improvement i would suggest are cushions for the beach chairs which became uncomfortable after spending all day on the beach
Staff is wonderful and very helpful! Loved Ahmed our concierge with the huge smile every time we saw him. Rooms nice ,good variety of food. Great entertaining shows and activities. Only improvement i would suggest are cushions for the beach chairs which became uncomfortable after spending all day on the beach
8
Macarioza
25 mars 2025
·
A séjourné 6 nuits
Helpful staff, very clean, I love the food at the Italian restaurant. What I don’t like is very few daytime activities, they don’t follow what’s in their program of activities. No notification if it has been cancelled or not.
Helpful staff, very clean, I love the food at the Italian restaurant. What I don’t like is very few daytime activities, they don’t follow what’s in their program of activities. No notification if it has been cancelled or not.
8
Stephen
30 mars 2023
·
The wait staff on the beach, especially Jose, was the best we have ever had and we have been to Cancun 25 times. All of the staff was wonderful which made this trip special. The beach is incredible and the rooms were remodeled nicely. Another big plus for me is that they had excellent decaffeinated coffee available at breakfast which is highly unusual anywhere in the Carribean, I usually settle for a packet of Sanka and hot water or bring my own and make it in the room. The live entertainment in the lobby nightly was also a nice touch. The 2 negatives are the pool is small and taken over by children so we spent every day on the beach. The rooms are lovely and have a great view of the most beautiful ocean but they do not have actual balconies that you can sit on and enjoy your morning coffee and evening drink. The only balconies are on the lagoon side.
The wait staff on the beach, especially Jose, was the best we have ever had and we have been to Cancun 25 times. All of the staff was wonderful which made this trip special. The beach is incredible and the rooms were remodeled nicely. Another big plus for me is that they had excellent decaffeinated coffee available at breakfast which is highly unusual anywhere in the Carribean, I usually settle for a packet of Sanka and hot water or bring my own and make it in the room. The live entertainment in the lobby nightly was also a nice touch. The 2 negatives are the pool is small and taken over by children so we spent every day on the beach. The rooms are lovely and have a great view of the most beautiful ocean but they do not have actual balconies that you can sit on and enjoy your morning coffee and evening drink. The only balconies are on the lagoon side.
10
Stanley
7 févr. 2024
·
A séjourné 7 nuits
Excellent staff, warm and welcoming. One of the very best stretches of beach. Wide, clean, easy walk to places. Food was good though I prefer buffet to ala carte. Room was specious and well furnished. Good value for the price. Not much negative. Night entertainment was okay, not great. Pillows were overstuffed and hard. Neck ache every morning.
Excellent staff, warm and welcoming. One of the very best stretches of beach. Wide, clean, easy walk to places. Food was good though I prefer buffet to ala carte. Room was specious and well furnished. Good value for the price. Not much negative. Night entertainment was okay, not great. Pillows were overstuffed and hard. Neck ache every morning.
10
ABBIE
11 févr. 2024
·
A séjourné 4 nuits
Need more entertainment for the weekends
Need more entertainment for the weekends
8
Roger
17 avr. 2025
·
A séjourné 7 nuits
This is a small resort. Only 202 rooms. Therefore activities are limited. There is only 3 restaurants. In the a'la carte restaurants there wasn't many vegetables or any fruit to choose from, just a few dishes had them. IMHO they could've used some different ideas for night time entertainment. They did have several good bands during our stay. They had activities for all ages. Even a playground for the kids. The food was delicious!! The staff were awesome! The place was very clean except for the pool. But, it was really windy when we stayed & I think it was the wind that blew most of the trash in. It is a 10 minute walk to a nice pharmacy. Another 5 minutes to their (flea market) with tons of souvenirs and jewelry. It is safe to walk around there, even at night! There was some seaweed but in pretty small quantities. Not the resort's fault. What was the resorts fault is they let it accumulate during the week to where it started getting smelly & thicker. One day whomever raked it folded it back into the sand. It makes the sand darker!!! Not a huge deal, but it matters to us. The ocean was beautiful with big waves. Red flag almost every day. One good thing about the wind, we didn't get hot! Lol The place is fairly quiet during the day. They do have music playing. It was a reasonable sound level except for a few times when they're having activities. The music gets louder. Would recommend if looking for smaller, quaint exceptional service & good food.
This is a small resort. Only 202 rooms. Therefore activities are limited. There is only 3 restaurants. In the a'la carte restaurants there wasn't many vegetables or any fruit to choose from, just a few dishes had them. IMHO they could've used some different ideas for night time entertainment. They did have several good bands during our stay. They had activities for all ages. Even a playground for the kids. The food was delicious!! The staff were awesome! The place was very clean except for the pool. But, it was really windy when we stayed & I think it was the wind that blew most of the trash in. It is a 10 minute walk to a nice pharmacy. Another 5 minutes to their (flea market) with tons of souvenirs and jewelry. It is safe to walk around there, even at night! There was some seaweed but in pretty small quantities. Not the resort's fault. What was the resorts fault is they let it accumulate during the week to where it started getting smelly & thicker. One day whomever raked it folded it back into the sand. It makes the sand darker!!! Not a huge deal, but it matters to us. The ocean was beautiful with big waves. Red flag almost every day. One good thing about the wind, we didn't get hot! Lol The place is fairly quiet during the day. They do have music playing. It was a reasonable sound level except for a few times when they're having activities. The music gets louder. Would recommend if looking for smaller, quaint exceptional service & good food.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
De nombreux clients décrivent l'hôtel et les chambres comme très propres, mais plusieurs avis signalent des odeurs de moisi ou de moisissure, la présence occasionnelle de parasites et certains problèmes d'entretien (par exemple, les toilettes de la piscine) qui nuisent à la cohérence.
Avis de voyageur à ce sujet
8
Miho
12 nov. 2025
·
A séjourné 5 nuits
Very clean & friendly staff
Very clean & friendly staff
4
paula
15 juin 2024
·
A séjourné 5 nuits
Lack of cleaning
Lack of cleaning
2
Nicholas
12 janv. 2025
·
A séjourné 5 nuits
I would never stay at this property again. From January 6th to 11th, I booked Sunset Royal after an error with my reservation at LeBlanc, needing something nearby to stay close to family. Unfortunately, my experience was far below acceptable standards. The lobby was underwhelming, with one small bar, a basic pool view, and open doors 24/7, making the area uncomfortably warm. A musty smell permeated the air, and the ceilings were visibly dirty, suggesting poor maintenance. The check-in process was frustrating. Despite my confirmed reservation, the staff claimed they had not received my itinerary. On top of that, I was forced to pay a $10 USD nightly fee, not listed anywhere prior, before receiving my bracelet or room key. My room smelled strongly of mold and mildew, with stained bed linens and towels, and vents covered in dust and mold. After a few nights, I requested a room change, but the new room had the same issues. When I complained, staff sprayed the vents with fragrance rather than addressing the root problem. The food quality was abysmal, worse than fast food, with poorly cooked dishes and limited options. I became ill from the food, and when I requested a doctor, I was told it would cost $200 USD. The mold and food issues left me lethargic and unable to enjoy my vacation. Although I contacted Expedia, the hotel staff failed to address my concerns. This was one of the worst experiences in my travels. I strongly advise avoiding this property.
I would never stay at this property again. From January 6th to 11th, I booked Sunset Royal after an error with my reservation at LeBlanc, needing something nearby to stay close to family. Unfortunately, my experience was far below acceptable standards. The lobby was underwhelming, with one small bar, a basic pool view, and open doors 24/7, making the area uncomfortably warm. A musty smell permeated the air, and the ceilings were visibly dirty, suggesting poor maintenance. The check-in process was frustrating. Despite my confirmed reservation, the staff claimed they had not received my itinerary. On top of that, I was forced to pay a $10 USD nightly fee, not listed anywhere prior, before receiving my bracelet or room key. My room smelled strongly of mold and mildew, with stained bed linens and towels, and vents covered in dust and mold. After a few nights, I requested a room change, but the new room had the same issues. When I complained, staff sprayed the vents with fragrance rather than addressing the root problem. The food quality was abysmal, worse than fast food, with poorly cooked dishes and limited options. I became ill from the food, and when I requested a doctor, I was told it would cost $200 USD. The mold and food issues left me lethargic and unable to enjoy my vacation. Although I contacted Expedia, the hotel staff failed to address my concerns. This was one of the worst experiences in my travels. I strongly advise avoiding this property.
8
Larhona
21 janv. 2023
·
A séjourné 1 nuit
I would stay at Sunset Royal again. The front desk staff where nice and helpful. The hotel was modern , very clean and the food was good as well. I think they should have more nightly entertainments. Overall it is a friendly resort, has a great time
I would stay at Sunset Royal again. The front desk staff where nice and helpful. The hotel was modern , very clean and the food was good as well. I think they should have more nightly entertainments. Overall it is a friendly resort, has a great time
4
John
29 déc. 2024
·
A séjourné 5 nuits
First off the beach is great... but the property needs a lot of work. The food and beverage part of the hotel needs to scrap everything and start over. The Italian restaurant lunches served the most mediocre cuts of meat and pork. The burger was a flat paddy and I'm not sure what it was made out of. Service is bad outside the hotel on the patio by the pool and on the beach, I waited for an hour for drinks at the pool even though the pool was barely occupied. It's better to just go get the drinks instead of waiting. All of the rooms are surrounding the Italian restaurant, this means that when they are prepping for the days meals they are clanging pans, silverware, smallware's, etc. early in the morning and waking up guests. They play music loud enough throughout the day, which means early morning for breakfast and they quit around 11pm, if you want to sleep do not try that on the first few floors of this hotel. It is a terrible spot for a restaurant. They cater more to "members" and all-inclusive is not really all-inclusive here. And the bars are an afterthought... Like they don't want it to be a focal point of this hotel, so do not go here if you like real functional bars. My room was nice, big and most of the utilities worked... But the hand-held shower faucets (3 each) didn't work in either shower (2 each). The kitchen had cockroaches (I have pictures) and the room had some "jumpy bugs" that I had to keep squashing, the bed was comfortable, lights all worked fine.
First off the beach is great... but the property needs a lot of work. The food and beverage part of the hotel needs to scrap everything and start over. The Italian restaurant lunches served the most mediocre cuts of meat and pork. The burger was a flat paddy and I'm not sure what it was made out of. Service is bad outside the hotel on the patio by the pool and on the beach, I waited for an hour for drinks at the pool even though the pool was barely occupied. It's better to just go get the drinks instead of waiting. All of the rooms are surrounding the Italian restaurant, this means that when they are prepping for the days meals they are clanging pans, silverware, smallware's, etc. early in the morning and waking up guests. They play music loud enough throughout the day, which means early morning for breakfast and they quit around 11pm, if you want to sleep do not try that on the first few floors of this hotel. It is a terrible spot for a restaurant. They cater more to "members" and all-inclusive is not really all-inclusive here. And the bars are an afterthought... Like they don't want it to be a focal point of this hotel, so do not go here if you like real functional bars. My room was nice, big and most of the utilities worked... But the hand-held shower faucets (3 each) didn't work in either shower (2 each). The kitchen had cockroaches (I have pictures) and the room had some "jumpy bugs" that I had to keep squashing, the bed was comfortable, lights all worked fine.
8
Davide
21 mars 2025
·
A séjourné 6 nuits
I had a wonderful time at this hotel! The food was surprisingly delicious, the staff was very kind, and the beach was fantastic. However, the hotel could use some renovations. The swimming pool washrooms were in poor condition, and the rooms had a strong moisture smell. With some updates and better maintenance, this place could be truly amazing!
I had a wonderful time at this hotel! The food was surprisingly delicious, the staff was very kind, and the beach was fantastic. However, the hotel could use some renovations. The swimming pool washrooms were in poor condition, and the rooms had a strong moisture smell. With some updates and better maintenance, this place could be truly amazing!
10
Betsy
16 mars 2025
·
A séjourné 5 nuits
Amazing staff & very clean hotel. Family friendly!!
Amazing staff & very clean hotel. Family friendly!!
10
Artjona
28 juil. 2025
·
A séjourné 9 nuits
The staff was very kind helpful and amazing. The rooms were great and clean. Overall a great stay!
The staff was very kind helpful and amazing. The rooms were great and clean. Overall a great stay!
6
Linda
5 janv. 2025
·
A séjourné 6 nuits
They assigned me a room in front of the pool and right next to 1 of the restaurants, during the day until 6pm there was extremely loud noise due to the activities at the pool, and late at night around midnight because of the people dinning at the restaurant. Also early in the morning (5-5am) I could hear the music from the restaurant that started serving breakfast. The room had a moldy smell, and the food lacked flavor, the drinks at the bar were not good either. The staff working at the kitchen preparing meals was very nice and the waiters were very friendly and nice. I would qualify this hotel as a 3 stars max.
They assigned me a room in front of the pool and right next to 1 of the restaurants, during the day until 6pm there was extremely loud noise due to the activities at the pool, and late at night around midnight because of the people dinning at the restaurant. Also early in the morning (5-5am) I could hear the music from the restaurant that started serving breakfast. The room had a moldy smell, and the food lacked flavor, the drinks at the bar were not good either. The staff working at the kitchen preparing meals was very nice and the waiters were very friendly and nice. I would qualify this hotel as a 3 stars max.
10
Luz Maria Bonolis
10 mars 2025
·
A séjourné 4 nuits
El personal excelente el hotel cerca de todo y muy limpio el hotel gracias a todos volveré próximamente
El personal excelente el hotel cerca de todo y muy limpio el hotel gracias a todos volveré próximamente
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres sont souvent spacieuses ou récemment rénovées avec une belle vue, mais beaucoup signalent des nuisances sonores importantes provenant du restaurant principal et des couloirs, ainsi que des odeurs occasionnelles d'humidité et des lacunes en matière d'entretien.
Avis de voyageur à ce sujet
6
Aaron
30 déc. 2024
·
A séjourné 2 nuits
The room was amazing with a nice ocean view, but the food was nasty
The room was amazing with a nice ocean view, but the food was nasty
4
ILIR
25 juil. 2025
·
A séjourné 9 nuits
I understand that in July the seaweed level is high, but at least the hotel should clean up what ends up on the shore. All the noises of washing dishes coming from the kitchen could be heard in the room until after midnight. Smelling the aroma of cooking when you go to eat at a restaurant is normal, but not every time you leave your room at any time of the day.
I understand that in July the seaweed level is high, but at least the hotel should clean up what ends up on the shore. All the noises of washing dishes coming from the kitchen could be heard in the room until after midnight. Smelling the aroma of cooking when you go to eat at a restaurant is normal, but not every time you leave your room at any time of the day.
10
Srikanth
2 mars 2025
·
A séjourné 5 nuits
Not Quite area. The rooms are very close to the dining place. The noises are there till 11pm and then start sound coming from 6am. Not only my room, many rooms from multiple floors must have the same experience.
Not Quite area. The rooms are very close to the dining place. The noises are there till 11pm and then start sound coming from 6am. Not only my room, many rooms from multiple floors must have the same experience.
10
Artjona
28 juil. 2025
·
A séjourné 9 nuits
The staff was very kind helpful and amazing. The rooms were great and clean. Overall a great stay!
The staff was very kind helpful and amazing. The rooms were great and clean. Overall a great stay!
8
Stephen
30 mars 2023
·
The wait staff on the beach, especially Jose, was the best we have ever had and we have been to Cancun 25 times. All of the staff was wonderful which made this trip special. The beach is incredible and the rooms were remodeled nicely. Another big plus for me is that they had excellent decaffeinated coffee available at breakfast which is highly unusual anywhere in the Carribean, I usually settle for a packet of Sanka and hot water or bring my own and make it in the room. The live entertainment in the lobby nightly was also a nice touch. The 2 negatives are the pool is small and taken over by children so we spent every day on the beach. The rooms are lovely and have a great view of the most beautiful ocean but they do not have actual balconies that you can sit on and enjoy your morning coffee and evening drink. The only balconies are on the lagoon side.
The wait staff on the beach, especially Jose, was the best we have ever had and we have been to Cancun 25 times. All of the staff was wonderful which made this trip special. The beach is incredible and the rooms were remodeled nicely. Another big plus for me is that they had excellent decaffeinated coffee available at breakfast which is highly unusual anywhere in the Carribean, I usually settle for a packet of Sanka and hot water or bring my own and make it in the room. The live entertainment in the lobby nightly was also a nice touch. The 2 negatives are the pool is small and taken over by children so we spent every day on the beach. The rooms are lovely and have a great view of the most beautiful ocean but they do not have actual balconies that you can sit on and enjoy your morning coffee and evening drink. The only balconies are on the lagoon side.
10
Stanley
7 févr. 2024
·
A séjourné 7 nuits
Excellent staff, warm and welcoming. One of the very best stretches of beach. Wide, clean, easy walk to places. Food was good though I prefer buffet to ala carte. Room was specious and well furnished. Good value for the price. Not much negative. Night entertainment was okay, not great. Pillows were overstuffed and hard. Neck ache every morning.
Excellent staff, warm and welcoming. One of the very best stretches of beach. Wide, clean, easy walk to places. Food was good though I prefer buffet to ala carte. Room was specious and well furnished. Good value for the price. Not much negative. Night entertainment was okay, not great. Pillows were overstuffed and hard. Neck ache every morning.
8
Akshay
1 janv. 2025
·
A séjourné 5 nuits
Good resort for comfortable family beach vacation. Food choices could include more chicken and options for vegetarians. Alcoholic drinks need more punch. Staff were very friendly and attentive. Room was great.
Good resort for comfortable family beach vacation. Food choices could include more chicken and options for vegetarians. Alcoholic drinks need more punch. Staff were very friendly and attentive. Room was great.
10
Kelley
24 déc. 2024
·
A séjourné 5 nuits
Very nice employees, rooms are big and clean. Italian restaurant is amazing.
Very nice employees, rooms are big and clean. Italian restaurant is amazing.
8
Andrew
25 févr. 2025
·
A séjourné 2 nuits
A nice place with friendly staff, huge pool and fantastic beach. But the restaurant n the middle needs to close up its kitchen from view. The noise from the kitchen can be heard all through the hotel, at all hours of the day. A few solid walls would help immensely.
A nice place with friendly staff, huge pool and fantastic beach. But the restaurant n the middle needs to close up its kitchen from view. The noise from the kitchen can be heard all through the hotel, at all hours of the day. A few solid walls would help immensely.
6
Linda
5 janv. 2025
·
A séjourné 6 nuits
They assigned me a room in front of the pool and right next to 1 of the restaurants, during the day until 6pm there was extremely loud noise due to the activities at the pool, and late at night around midnight because of the people dinning at the restaurant. Also early in the morning (5-5am) I could hear the music from the restaurant that started serving breakfast. The room had a moldy smell, and the food lacked flavor, the drinks at the bar were not good either. The staff working at the kitchen preparing meals was very nice and the waiters were very friendly and nice. I would qualify this hotel as a 3 stars max.
They assigned me a room in front of the pool and right next to 1 of the restaurants, during the day until 6pm there was extremely loud noise due to the activities at the pool, and late at night around midnight because of the people dinning at the restaurant. Also early in the morning (5-5am) I could hear the music from the restaurant that started serving breakfast. The room had a moldy smell, and the food lacked flavor, the drinks at the bar were not good either. The staff working at the kitchen preparing meals was very nice and the waiters were very friendly and nice. I would qualify this hotel as a 3 stars max.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le personnel est largement salué pour son amabilité, son aide et son dévouement – en particulier sur la plage – mais plusieurs avis font état d'un service lent au restaurant, d'un manque de personnel, de problèmes d'enregistrement ou de réservation, ainsi que de pressions concernant les différents niveaux de formule tout compris.
Avis de voyageur à ce sujet
8
Miho
12 nov. 2025
·
A séjourné 5 nuits
Very clean & friendly staff
Very clean & friendly staff
4
Yuraimi
10 oct. 2023
·
A séjourné 4 nuits
Check in was an hour late and because we had to insist, too much noise because of the restaurant right at the entrance rooms, no variety on the buffet
Check in was an hour late and because we had to insist, too much noise because of the restaurant right at the entrance rooms, no variety on the buffet
8
Tatiana
19 avr. 2025
·
A séjourné 5 nuits
The service was very slow but they are very friendly. My bedroom was VERY noisy, hard to sleep. Not too many options for eating. Breakfast was great, lunch not that good and dinner ok. Not too many options.
The service was very slow but they are very friendly. My bedroom was VERY noisy, hard to sleep. Not too many options for eating. Breakfast was great, lunch not that good and dinner ok. Not too many options.
6
Bryan
18 juil. 2025
·
A séjourné 5 nuits
Overall, we had a good stay at the resort, but there are definitely areas where improvement is needed—especially when it comes to staffing and service. It was clear the resort is significantly understaffed. The restaurants on-site were decent, but service was consistently slow, particularly at dinner. We often had to wait just to be seated, even when tables were visibly open. It was disheartening to see the staff constantly rushing around, clearly overwhelmed and overworked. It reminded me of working conditions back in the U.S., where employees are stretched thin. The company really needs to invest in hiring more people and supporting their staff better. One frustrating moment was during breakfast when a server claimed I never placed an order with her—even though I had. It felt dismissive and added to the sense that staff were stretched to their limits and trying to juggle too much at once. The resort has great potential, but stronger leadership, better staffing, and more support for their employees could really elevate the guest experience.
Overall, we had a good stay at the resort, but there are definitely areas where improvement is needed—especially when it comes to staffing and service. It was clear the resort is significantly understaffed. The restaurants on-site were decent, but service was consistently slow, particularly at dinner. We often had to wait just to be seated, even when tables were visibly open. It was disheartening to see the staff constantly rushing around, clearly overwhelmed and overworked. It reminded me of working conditions back in the U.S., where employees are stretched thin. The company really needs to invest in hiring more people and supporting their staff better. One frustrating moment was during breakfast when a server claimed I never placed an order with her—even though I had. It felt dismissive and added to the sense that staff were stretched to their limits and trying to juggle too much at once. The resort has great potential, but stronger leadership, better staffing, and more support for their employees could really elevate the guest experience.
10
jason
10 avr. 2024
·
A séjourné 6 nuits
Food was alright but never offered the deserts on the menu. Restaurant service was ok but beach service was amazing. Best beach and swimming around cancun. Good value for the price.
Food was alright but never offered the deserts on the menu. Restaurant service was ok but beach service was amazing. Best beach and swimming around cancun. Good value for the price.
8
ALVARO
4 avr. 2023
·
A séjourné 5 nuits
En general muy buen, instalaciones comodas y limpias, muy buen servicio del personal. Solo al hacer check in no me querian respetar al 100 mi reservacion, yo reservé estudio con vista al mar y me querian dar habitación con vista a la laguna, finalmente me dieron un estudio con vista parcial al mar en el piso 2. Pero tuve que insistir en ello. Fuera de ese detalle todo muy bien.
En general muy buen, instalaciones comodas y limpias, muy buen servicio del personal. Solo al hacer check in no me querian respetar al 100 mi reservacion, yo reservé estudio con vista al mar y me querian dar habitación con vista a la laguna, finalmente me dieron un estudio con vista parcial al mar en el piso 2. Pero tuve que insistir en ello. Fuera de ese detalle todo muy bien.
10
Artjona
28 juil. 2025
·
A séjourné 9 nuits
The staff was very kind helpful and amazing. The rooms were great and clean. Overall a great stay!
The staff was very kind helpful and amazing. The rooms were great and clean. Overall a great stay!
2
HECTOR M
31 juil. 2023
·
The entertainment was ok and pleasant. the in room bar was always well stocked. It is advertised as all inclusive but it is not as there are different levels of inclusiveness.
The entertainment was ok and pleasant. the in room bar was always well stocked. It is advertised as all inclusive but it is not as there are different levels of inclusiveness.
10
harold
26 avr. 2023
·
A séjourné 1 nuit
The staff were outstanding. Even though they meet thousands of guest they acknowledged me by my name when i approached them. They were very helpful answering questions and giving suggestions. Their tour team made sure we got to do what we wanted. I will go back for another fun fill week.
The staff were outstanding. Even though they meet thousands of guest they acknowledged me by my name when i approached them. They were very helpful answering questions and giving suggestions. Their tour team made sure we got to do what we wanted. I will go back for another fun fill week.
8
Roger
17 avr. 2025
·
A séjourné 7 nuits
This is a small resort. Only 202 rooms. Therefore activities are limited. There is only 3 restaurants. In the a'la carte restaurants there wasn't many vegetables or any fruit to choose from, just a few dishes had them. IMHO they could've used some different ideas for night time entertainment. They did have several good bands during our stay. They had activities for all ages. Even a playground for the kids. The food was delicious!! The staff were awesome! The place was very clean except for the pool. But, it was really windy when we stayed & I think it was the wind that blew most of the trash in. It is a 10 minute walk to a nice pharmacy. Another 5 minutes to their (flea market) with tons of souvenirs and jewelry. It is safe to walk around there, even at night! There was some seaweed but in pretty small quantities. Not the resort's fault. What was the resorts fault is they let it accumulate during the week to where it started getting smelly & thicker. One day whomever raked it folded it back into the sand. It makes the sand darker!!! Not a huge deal, but it matters to us. The ocean was beautiful with big waves. Red flag almost every day. One good thing about the wind, we didn't get hot! Lol The place is fairly quiet during the day. They do have music playing. It was a reasonable sound level except for a few times when they're having activities. The music gets louder. Would recommend if looking for smaller, quaint exceptional service & good food.
This is a small resort. Only 202 rooms. Therefore activities are limited. There is only 3 restaurants. In the a'la carte restaurants there wasn't many vegetables or any fruit to choose from, just a few dishes had them. IMHO they could've used some different ideas for night time entertainment. They did have several good bands during our stay. They had activities for all ages. Even a playground for the kids. The food was delicious!! The staff were awesome! The place was very clean except for the pool. But, it was really windy when we stayed & I think it was the wind that blew most of the trash in. It is a 10 minute walk to a nice pharmacy. Another 5 minutes to their (flea market) with tons of souvenirs and jewelry. It is safe to walk around there, even at night! There was some seaweed but in pretty small quantities. Not the resort's fault. What was the resorts fault is they let it accumulate during the week to where it started getting smelly & thicker. One day whomever raked it folded it back into the sand. It makes the sand darker!!! Not a huge deal, but it matters to us. The ocean was beautiful with big waves. Red flag almost every day. One good thing about the wind, we didn't get hot! Lol The place is fairly quiet during the day. They do have music playing. It was a reasonable sound level except for a few times when they're having activities. The music gets louder. Would recommend if looking for smaller, quaint exceptional service & good food.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
L'emplacement en bord de mer est un atout majeur, avec des bus publics facilement accessibles et à proximité de la vie nocturne, des boutiques et des pharmacies. Certains mentionnent la présence d'algues sur le rivage à certains moments.
Avis de voyageur à ce sujet
10
Ana
12 nov. 2025
·
A séjourné 4 nuits
Nice property, pretty chill. Small pool with only 2 restaurant in the resort. Easy access to public transportation and walkable distance to party zone.
Nice property, pretty chill. Small pool with only 2 restaurant in the resort. Easy access to public transportation and walkable distance to party zone.
10
Olivia
11 mars 2025
·
A séjourné 4 nuits
I loved my stay here! The beach was quiet, and the food was great. Overall beautiful place.
I loved my stay here! The beach was quiet, and the food was great. Overall beautiful place.
10
Armando Josue Millano
14 avr. 2025
·
A séjourné 4 nuits
Excelente hotel. Buena area de playa y a 10 min caminando se la zona de discotecas y de un mercadito para souvenirs
Excelente hotel. Buena area de playa y a 10 min caminando se la zona de discotecas y de un mercadito para souvenirs
6
Effie Diane
2 janv. 2025
·
A séjourné 1 nuit
We love the beach area. The hotel was very busy.
We love the beach area. The hotel was very busy.
10
Stanislav
7 mars 2025
·
A séjourné 7 nuits
Amazing beach and great food selection.
Amazing beach and great food selection.
6
LEESA MONIQUE
25 avr. 2025
·
A séjourné 10 nuits
Great beach and beautiful views
Great beach and beautiful views
10
Pallawi
16 janv. 2025
·
A séjourné 7 nuits
Service was outstanding, food was good. Proximity to beach was awesome.
Service was outstanding, food was good. Proximity to beach was awesome.
10
Peter and Christine
9 mars 2024
·
A séjourné 5 nuits
Public Bus R1 & R2 get you around easily, frequently & cheaply for only 12 pesos per person
Public Bus R1 & R2 get you around easily, frequently & cheaply for only 12 pesos per person
10
Stanley
7 févr. 2024
·
A séjourné 7 nuits
Excellent staff, warm and welcoming. One of the very best stretches of beach. Wide, clean, easy walk to places. Food was good though I prefer buffet to ala carte. Room was specious and well furnished. Good value for the price. Not much negative. Night entertainment was okay, not great. Pillows were overstuffed and hard. Neck ache every morning.
Excellent staff, warm and welcoming. One of the very best stretches of beach. Wide, clean, easy walk to places. Food was good though I prefer buffet to ala carte. Room was specious and well furnished. Good value for the price. Not much negative. Night entertainment was okay, not great. Pillows were overstuffed and hard. Neck ache every morning.
8
Roger
17 avr. 2025
·
A séjourné 7 nuits
This is a small resort. Only 202 rooms. Therefore activities are limited. There is only 3 restaurants. In the a'la carte restaurants there wasn't many vegetables or any fruit to choose from, just a few dishes had them. IMHO they could've used some different ideas for night time entertainment. They did have several good bands during our stay. They had activities for all ages. Even a playground for the kids. The food was delicious!! The staff were awesome! The place was very clean except for the pool. But, it was really windy when we stayed & I think it was the wind that blew most of the trash in. It is a 10 minute walk to a nice pharmacy. Another 5 minutes to their (flea market) with tons of souvenirs and jewelry. It is safe to walk around there, even at night! There was some seaweed but in pretty small quantities. Not the resort's fault. What was the resorts fault is they let it accumulate during the week to where it started getting smelly & thicker. One day whomever raked it folded it back into the sand. It makes the sand darker!!! Not a huge deal, but it matters to us. The ocean was beautiful with big waves. Red flag almost every day. One good thing about the wind, we didn't get hot! Lol The place is fairly quiet during the day. They do have music playing. It was a reasonable sound level except for a few times when they're having activities. The music gets louder. Would recommend if looking for smaller, quaint exceptional service & good food.
This is a small resort. Only 202 rooms. Therefore activities are limited. There is only 3 restaurants. In the a'la carte restaurants there wasn't many vegetables or any fruit to choose from, just a few dishes had them. IMHO they could've used some different ideas for night time entertainment. They did have several good bands during our stay. They had activities for all ages. Even a playground for the kids. The food was delicious!! The staff were awesome! The place was very clean except for the pool. But, it was really windy when we stayed & I think it was the wind that blew most of the trash in. It is a 10 minute walk to a nice pharmacy. Another 5 minutes to their (flea market) with tons of souvenirs and jewelry. It is safe to walk around there, even at night! There was some seaweed but in pretty small quantities. Not the resort's fault. What was the resorts fault is they let it accumulate during the week to where it started getting smelly & thicker. One day whomever raked it folded it back into the sand. It makes the sand darker!!! Not a huge deal, but it matters to us. The ocean was beautiful with big waves. Red flag almost every day. One good thing about the wind, we didn't get hot! Lol The place is fairly quiet during the day. They do have music playing. It was a reasonable sound level except for a few times when they're having activities. The music gets louder. Would recommend if looking for smaller, quaint exceptional service & good food.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
La qualité de la nourriture est inconstante : certains ont apprécié les repas savoureux (y compris le petit-déjeuner et le restaurant italien), tandis que d'autres ont trouvé un choix limité et des saveurs médiocres à mauvaises ; les boissons sont parfois décrites comme diluées ou peu corsées, et le service peut être lent.
Avis de voyageur à ce sujet
6
Aaron
30 déc. 2024
·
A séjourné 2 nuits
The room was amazing with a nice ocean view, but the food was nasty
The room was amazing with a nice ocean view, but the food was nasty
4
Tajinder
28 mars 2025
·
A séjourné 4 nuits
Very limited foods
Very limited foods
8
Tatiana
19 avr. 2025
·
A séjourné 5 nuits
The service was very slow but they are very friendly. My bedroom was VERY noisy, hard to sleep. Not too many options for eating. Breakfast was great, lunch not that good and dinner ok. Not too many options.
The service was very slow but they are very friendly. My bedroom was VERY noisy, hard to sleep. Not too many options for eating. Breakfast was great, lunch not that good and dinner ok. Not too many options.
2
Yun
14 avr. 2025
·
A séjourné 2 nuits
The worst place to stay if you’re looking for all inclusive resorts. Food are extremely bad and not to mention the liquor are watered down. Daily activities are not a thing for me and everything else is just the worst place to stay at.
The worst place to stay if you’re looking for all inclusive resorts. Food are extremely bad and not to mention the liquor are watered down. Daily activities are not a thing for me and everything else is just the worst place to stay at.
4
John
29 déc. 2024
·
A séjourné 5 nuits
First off the beach is great... but the property needs a lot of work. The food and beverage part of the hotel needs to scrap everything and start over. The Italian restaurant lunches served the most mediocre cuts of meat and pork. The burger was a flat paddy and I'm not sure what it was made out of. Service is bad outside the hotel on the patio by the pool and on the beach, I waited for an hour for drinks at the pool even though the pool was barely occupied. It's better to just go get the drinks instead of waiting. All of the rooms are surrounding the Italian restaurant, this means that when they are prepping for the days meals they are clanging pans, silverware, smallware's, etc. early in the morning and waking up guests. They play music loud enough throughout the day, which means early morning for breakfast and they quit around 11pm, if you want to sleep do not try that on the first few floors of this hotel. It is a terrible spot for a restaurant. They cater more to "members" and all-inclusive is not really all-inclusive here. And the bars are an afterthought... Like they don't want it to be a focal point of this hotel, so do not go here if you like real functional bars. My room was nice, big and most of the utilities worked... But the hand-held shower faucets (3 each) didn't work in either shower (2 each). The kitchen had cockroaches (I have pictures) and the room had some "jumpy bugs" that I had to keep squashing, the bed was comfortable, lights all worked fine.
First off the beach is great... but the property needs a lot of work. The food and beverage part of the hotel needs to scrap everything and start over. The Italian restaurant lunches served the most mediocre cuts of meat and pork. The burger was a flat paddy and I'm not sure what it was made out of. Service is bad outside the hotel on the patio by the pool and on the beach, I waited for an hour for drinks at the pool even though the pool was barely occupied. It's better to just go get the drinks instead of waiting. All of the rooms are surrounding the Italian restaurant, this means that when they are prepping for the days meals they are clanging pans, silverware, smallware's, etc. early in the morning and waking up guests. They play music loud enough throughout the day, which means early morning for breakfast and they quit around 11pm, if you want to sleep do not try that on the first few floors of this hotel. It is a terrible spot for a restaurant. They cater more to "members" and all-inclusive is not really all-inclusive here. And the bars are an afterthought... Like they don't want it to be a focal point of this hotel, so do not go here if you like real functional bars. My room was nice, big and most of the utilities worked... But the hand-held shower faucets (3 each) didn't work in either shower (2 each). The kitchen had cockroaches (I have pictures) and the room had some "jumpy bugs" that I had to keep squashing, the bed was comfortable, lights all worked fine.
10
jason
10 avr. 2024
·
A séjourné 6 nuits
Food was alright but never offered the deserts on the menu. Restaurant service was ok but beach service was amazing. Best beach and swimming around cancun. Good value for the price.
Food was alright but never offered the deserts on the menu. Restaurant service was ok but beach service was amazing. Best beach and swimming around cancun. Good value for the price.
8
Akshay
1 janv. 2025
·
A séjourné 5 nuits
Good resort for comfortable family beach vacation. Food choices could include more chicken and options for vegetarians. Alcoholic drinks need more punch. Staff were very friendly and attentive. Room was great.
Good resort for comfortable family beach vacation. Food choices could include more chicken and options for vegetarians. Alcoholic drinks need more punch. Staff were very friendly and attentive. Room was great.
10
Kelley
24 déc. 2024
·
A séjourné 5 nuits
Very nice employees, rooms are big and clean. Italian restaurant is amazing.
Very nice employees, rooms are big and clean. Italian restaurant is amazing.
10
Diana
4 juil. 2025
·
A séjourné 3 nuits
It was an amazing time, food was good and service was good.
It was an amazing time, food was good and service was good.
8
Roger
17 avr. 2025
·
A séjourné 7 nuits
This is a small resort. Only 202 rooms. Therefore activities are limited. There is only 3 restaurants. In the a'la carte restaurants there wasn't many vegetables or any fruit to choose from, just a few dishes had them. IMHO they could've used some different ideas for night time entertainment. They did have several good bands during our stay. They had activities for all ages. Even a playground for the kids. The food was delicious!! The staff were awesome! The place was very clean except for the pool. But, it was really windy when we stayed & I think it was the wind that blew most of the trash in. It is a 10 minute walk to a nice pharmacy. Another 5 minutes to their (flea market) with tons of souvenirs and jewelry. It is safe to walk around there, even at night! There was some seaweed but in pretty small quantities. Not the resort's fault. What was the resorts fault is they let it accumulate during the week to where it started getting smelly & thicker. One day whomever raked it folded it back into the sand. It makes the sand darker!!! Not a huge deal, but it matters to us. The ocean was beautiful with big waves. Red flag almost every day. One good thing about the wind, we didn't get hot! Lol The place is fairly quiet during the day. They do have music playing. It was a reasonable sound level except for a few times when they're having activities. The music gets louder. Would recommend if looking for smaller, quaint exceptional service & good food.
This is a small resort. Only 202 rooms. Therefore activities are limited. There is only 3 restaurants. In the a'la carte restaurants there wasn't many vegetables or any fruit to choose from, just a few dishes had them. IMHO they could've used some different ideas for night time entertainment. They did have several good bands during our stay. They had activities for all ages. Even a playground for the kids. The food was delicious!! The staff were awesome! The place was very clean except for the pool. But, it was really windy when we stayed & I think it was the wind that blew most of the trash in. It is a 10 minute walk to a nice pharmacy. Another 5 minutes to their (flea market) with tons of souvenirs and jewelry. It is safe to walk around there, even at night! There was some seaweed but in pretty small quantities. Not the resort's fault. What was the resorts fault is they let it accumulate during the week to where it started getting smelly & thicker. One day whomever raked it folded it back into the sand. It makes the sand darker!!! Not a huge deal, but it matters to us. The ocean was beautiful with big waves. Red flag almost every day. One good thing about the wind, we didn't get hot! Lol The place is fairly quiet during the day. They do have music playing. It was a reasonable sound level except for a few times when they're having activities. The music gets louder. Would recommend if looking for smaller, quaint exceptional service & good food.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
6
Frederic
10 mars 2024
·
A séjourné 7 nuits
Pas dormi de la semaine à cause du bruit. Adoré les cours de yoga et le personnel. Vendeurs sur la plage très agaçants. Nourriture moyen.
Pas dormi de la semaine à cause du bruit. Adoré les cours de yoga et le personnel. Vendeurs sur la plage très agaçants. Nourriture moyen.
10
Doreen
18 nov. 2023
·
A séjourné 7 nuits
Super bon service. Personnel très avenant.
Super bon service. Personnel très avenant.
4
Aurora
8 juin 2026
·
A séjourné 7 nuits
the hotel was very clean the food is too limited the staff put more attention to white people and the drinks was horrible and the servixss at the bars too
the hotel was very clean the food is too limited the staff put more attention to white people and the drinks was horrible and the servixss at the bars too
10
Danica
11 mai 2026
·
A séjourné 7 nuits
All the staff was so helpful and breakfast is good!
All the staff was so helpful and breakfast is good!
10
Arnold Delos
7 mai 2026
·
A séjourné 7 nuits
Amazing staff
Amazing staff
Politiques de l’établissement
Arrivée
Départ
De 15:00 à 00:00
Avant 12:00
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Prix pour les dates à venir
septembre 2026
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|---|---|---|---|---|---|---|
octobre 2026
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Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-09-18: NO DATA
- 2026-09-19: 207.48758414001463USD
- 2026-09-20: 207.9859719970703USD
- 2026-09-21: 207.97814253997802USD
- 2026-09-22: 204.35786813964842USD
- 2026-09-23: 207.9232837936401USD
- 2026-09-24: 201.06919839630126USD
- 2026-09-25: 203.2201972290039USD
- 2026-09-26: 207.91545433654784USD
- 2026-09-27: 203.17829999999998USD
- 2026-09-28: 207.91545433654784USD
- 2026-09-29: 207.97814253997802USD
- 2026-09-30: 208.2256199432373USD
- 2026-10-01: 207.9859719970703USD
- 2026-10-02: 207.91545433654784USD
- 2026-10-03: 201.22804704589842USD
- 2026-10-04: 201.22804704589842USD
- 2026-10-05: 201.22804704589842USD
- 2026-10-06: 203.2201972290039USD
- 2026-10-07: 201.22804704589842USD
- 2026-10-08: 201.22804704589842USD
- 2026-10-09: 207.91545433654784USD
- 2026-10-10: 203.2201972290039USD
- 2026-10-11: 207.91545433654784USD
- 2026-10-12: 195.43990632476806USD
- 2026-10-13: 201.22804704589842USD
- 2026-10-14: 201.22804704589842USD
- 2026-10-15: 207.91545433654784USD
- 2026-10-16: 203.2201972290039USD
- 2026-10-17: 201.22804704589842USD
- 2026-10-18: 203.2201972290039USD
- 2026-10-19: 203.2201972290039USD
- 2026-10-20: 203.2201972290039USD
- 2026-10-21: 203.2201972290039USD
- 2026-10-22: 201.22804704589842USD
- 2026-10-23: 202.21911268615722USD
- 2026-10-24: 203.2201972290039USD
- 2026-10-25: 203.2201972290039USD
- 2026-10-26: 207.9859719970703USD
- 2026-10-27: 203.2201972290039USD
- 2026-10-28: 203.2201972290039USD
- 2026-10-29: 201.22804704589842USD
- 2026-10-30: 202.21911268615722USD
- 2026-10-31: 203.2201972290039USD
- 2026-11-01: 210.22778902893066USD
- 2026-11-02: 210.22778902893066USD
- 2026-11-03: 210.22778902893066USD
- 2026-11-04: 209.22670448608397USD
- 2026-11-05: 210.22778902893066USD
- 2026-11-06: 210.22778902893066USD
- 2026-11-07: 210.22778902893066USD
- 2026-11-08: 210.22778902893066USD
- 2026-11-09: 210.22778902893066USD
- 2026-11-10: 210.22778902893066USD
- 2026-11-11: 210.22778902893066USD
- 2026-11-12: 210.22778902893066USD
- 2026-11-13: 210.22778902893066USD
- 2026-11-14: 210.22778902893066USD
- 2026-11-15: 210.22778902893066USD
- 2026-11-16: 207.2245354003906USD
- 2026-11-17: 210.22778902893066USD
- 2026-11-18: 210.22778902893066USD
L'heure d'enregistrement commence à 15:00 L'heure d'enregistrement se termine à 23:59 L'heure de départ se termine à 12:00
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
Conditions d'âge
L'âge minimum pour l'enregistrement est de 25 ans
Animaux de compagnie
Les animaux d'assistance sont autorisés ; Les animaux d'assistance sont exemptés de frais/restrictions ; Les animaux de compagnie ne sont pas admis ;
Services de la réception
L'enregistrement et le départ sans contact sont disponibles ; Le personnel de la réception accueillera les clients à leur arrivée à l'établissement. Les informations fournies par l'établissement peuvent être traduites à l'aide d'outils de traduction automatique.
Identification
Une pièce d'identité avec photo délivrée par le gouvernement ainsi qu'une carte de crédit, une carte de débit ou un dépôt en espèces peuvent être requis lors de l'enregistrement pour les frais accessoires ;
Politique concernant les enfants et les lits d'appoint
Des frais pour personne supplémentaire peuvent s'appliquer et varier selon la politique de l'établissement ; Cet établissement dispose d'espaces extérieurs, tels que des balcons, des patios ou des terrasses, qui peuvent ne pas convenir aux enfants ; si vous avez des inquiétudes, nous vous recommandons de contacter l'établissement avant votre arrivée pour confirmer qu'il peut vous accueillir dans une chambre appropriée ; Aucun lit d'appoint ou lit pliant n'est disponible
Restauration
Savourez une cuisine internationale à l'Acuario, l'un des 3 restaurants de l'établissement, ou restez au calme et profitez du service en chambre (pendant des heures limitées). Détendez-vous avec une boisson rafraîchissante au bar de la piscine ou dans l'un des 3 bars/salons. Un petit-déjeuner complet gratuit est inclus.
Frais et taxes obligatoires
Il vous sera demandé de payer les frais suivants à l'établissement. Les frais peuvent inclure les taxes applicables :
- Une taxe est imposée par la ville : MXN 85.40 par hébergement, par nuit
- Frais de complexe : MXN 360 par hébergement, par nuit
- Inclusions supplémentaires
- Rangement pour vélos
- Accès aux établissements partenaires
- Accès au club de plage des établissements partenaires
- Accès à la piscine des établissements partenaires
- Installations ou équipements sportifs
Équipements populaires
Restaurant
Piscine
Ascenseur
Service en chambre
Concierge
Service de voiturier
Activités
Piscine
Plage privée
Jardin
Parcours de golf (sur place)
Parcours de golf (à proximité)
Sports nautiques (motorisés)
Sports nautiques (non motorisés)
Plongée
Pêche
Pool (Indoor)
Pool (Outdoor)
Fitness Center (nearby)
Général
Service en chambre
Restaurant
Sauna
Cuisine
Salon
Hammam
Massage
Salon de bronzage
Club pour enfants
Bar de la piscine
Chambre familiale
Coffee Shop/Café
Smoke-Free Property
Services
Concierge
Ascenseur
Nettoyage à sec
Baby-sitting/Services pour enfants
Ménage
Service de change
Coffre-fort
Blanchisserie
Location de vélos
Magasins
Service de billetterie
Portier
Consigne à bagage
Zone fumeurs
Magasin de souvenirs/Cadeaux
24-Hour Front Desk
Parking
Service de voiturier
Parking gratuit