Royal Solaris Cancún
158 $US
/nuit
Moyenne pour septembre
Sélectionnez les dates pour voir les prix et les disponibilités
158 $US
/nuit
Moyenne pour septembre
Prix moyens mensuels
À Royal Solaris Cancún, les prix par nuit s'élèvent en moyenne à 158 $US pendant le mois le moins cher (septembre) et à 527 $US pendant le mois le plus cher (février), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 359 $US |
| février | 527 $US |
| mars | 403 $US |
| avril | 233 $US |
| mai | 185 $US |
| juin | 190 $US |
| juillet | 201 $US |
| août | 191 $US |
| septembre | 158 $US |
| octobre | 166 $US |
| novembre | 314 $US |
| décembre | 400 $US |
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sept. · 158 $US
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Le plus cher : février (env. 527 $US)
Le moins cher : septembre (env. 158 $US)
À propos de cet établissement
Passez de purs moments de détente dans l'incroyable spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage. N'hésitez surtout pas à profitez des nombreuses infrastructures de loisirs q...
Équipements
Passez de purs moments de détente dans l'incroyable spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage. N'hésitez surtout pas à profitez des nombreuses infrastructures de loisirs qui incluent notamment 3 piscines extérieures, un centre de remise en forme et un court de tennis extérieur. Parmi les équipements et services offerts par cet hébergement vous trouvez également l'accès Wi-Fi à Internet gratuit, un service de conciergerie et une boutique de souvenirs/un kiosque à journaux.
Services de l'établissement
Les équipements et services proposés incluent un service de départ express, un service de nettoyage à sec / blanchisserie et une réception ouverte 24 h/24. Un parking avec voiturier est disponible dans l'enceinte de l'hébergement.
Repas
Pendant votre séjour, vous vous régalerez à Cafe Solaris, l'un des 5 restaurants de cet hébergement et profiterez d'un service d'étage 24 h/24. Idéal pour une soirée cocooning pleine de saveurs ! Pour manger sur le pouce, vous trouverez aussi sur place un café. Détendez-vous devant un verre au bar en bord de piscine ou dans un des 3 bars/lounges de l'hébergement. Un petit déjeuner buffet gratuit est servi tous les jours de 07 h 30 à 11 h 30.
Chambres
Les 306 chambres de l'hébergement vous invitent à la détente et comprennent un mini-bar avec certains articles gratuits et une télévision LED. Les chambres sont dotées d'un balcon. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes par câble. Une salle de bain privée avec une douche est à votre disposition. Vous y trouvez également des articles de toilette gratuits et un sèche-cheveux.
Emplacement
GR Solaris Cancun & Spa - All Inclusive est la solution idéale pour un séjour en plein cœur de Cancún, à moins de 10 minutes de marche de Playa Delfines et Terrain de golf Iberostar Cancun. Cet hébergement tout inclus se trouve à 1,7 km de Parc national de la côte ouest de Isla Mujeres, Punta Cancun et Punta Nizuc et à 8,2 km de La Isla (centre commercial).
À proximité
Terrain de golf Iberostar Cancun(0.3 miles)
Ruines archéologiques El Rey(0.3 miles)
Départ du Sentier des Ruines El Rey(0.3 miles)
Lagune Nichupté(0.4 miles)
Playa Delfines(0.5 miles)
Parc national de la côte ouest de Isla Mujeres, Punta Cancun et Punta Nizuc(1 miles)
Départ du Sentier Museo Maya(1.4 miles)
Musée de la culture maya de Cancún(1.6 miles)
San Miguelito(1.8 miles)
Oasis Arena(1.8 miles)
Aquaworld(2.2 miles)
Plage Las Ballenas(2.8 miles)
Plage Coral(4.1 miles)
Riviera Cancun Golf Resort(4.3 miles)
Parc national marin d'Arrecife de Puerto Morelos(4.4 miles)
Aéroport principal le plus pratique pour rejoindre GR Solaris Cancun & Spa - All Inclusive : Aéroport international de Cancún (CUN)(8.3 miles)
Parking
Navette aéroport
Restaurant
Piscine
Service en chambre
Organisation d'excursions
Emplacement
Blvd. Kukulcan km. 19.5 Lote. 59-2. 2a etapa. sección A., Zona Hotelera, Avenida Kukulkan, Cancún, Benito Juárez, Quintana Roo, Mexique
Terrain de golf Iberostar Cancun (0.3 miles)
Ruines archéologiques El Rey (0.3 miles)
Départ du Sentier des Ruines El Rey (0.3 miles)
Lagune Nichupté (0.4 miles)
Playa Delfines (0.5 miles)
Parc national de la côte ouest de Isla Mujeres, Punta Cancun et Punta Nizuc (1 miles)
Options de chambre
5
Panoramic Room, Balcony Double Ocean View
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
398 ft²
BalconClimatisationWi-Fi (gratuit)Salle de bain privée
6
Deluxe Room, Balcony Lagoon View
Détails de la chambre
1 Très Grand Lit Double
2 Lits Doubles
Couchages 4
388 ft²
BalconClimatisationWi-Fi (gratuit)Lits pliants ou supplémentaires (gratuits)
5
Deluxe Room, Balcony Ocean View
Détails de la chambre
2 Lits Doubles
1 Très Grand Lit Double
Couchages 4
398 ft²
BalconClimatisationWi-Fi (gratuit)Lits pliants ou supplémentaires (gratuits)
5
Deluxe Room, Balcony 1 King Bed, Jetted Tub, Oceanfront
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
521 ft²
BalconClimatisationWi-Fi (gratuit)Salle de bain privée
4
Deluxe Room Balcony
Détails de la chambre
1 Très Grand Lit Double
2 Lits Doubles
Couchages 4
400 ft²
BalconClimatisationWi-Fi (gratuit)Lits pliants ou supplémentaires (gratuits)
4
Romantic Room, Balcony Ocean View
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
398 ft²
BalconClimatisationWi-Fi (gratuit)Salle de bain privée
5
Chambre Deluxe, vue lagon (Deal of the Day)
Détails de la chambre
1 Très Grand Lit Double
2 Lits Doubles
Couchages 4
BalconClimatisationWi-Fi (gratuit)Lits pliants ou supplémentaires (gratuits)
6
Deluxe Room, Balcony Partial Ocean View
Détails de la chambre
1 Très Grand Lit Double
2 Lits Doubles
Couchages 4
400 ft²
BalconClimatisationWi-Fi (gratuit)Lits pliants ou supplémentaires (gratuits)
Avis des voyageurs
7.8
Bien
Basé sur 5 301 avis vérifiés
Qui séjourne ici ?
Affaires
0%
Couples
44%
Familles
41%
Groupes
13%
Solo
0%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Au GR Solaris Cancun - Tout Inclus, les voyageurs font l'éloge constant du personnel accueillant, de l'entretien des lieux et de l'emplacement en bord de mer, tout en soulignant les animations familiales et les nombreuses piscines, mais signalent également des perturbations fréquentes dues aux travaux, une variété limitée de restaurants et des difficultés à réserver dans les restaurants spécialisés.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Au GR Solaris Cancun - Tout Inclus, les voyageurs font l'éloge constant du personnel accueillant, de l'entretien des lieux et de l'emplacement en bord de mer, tout en soulignant les animations familiales et les nombreuses piscines, mais signalent également des perturbations fréquentes dues aux travaux, une variété limitée de restaurants et des difficultés à réserver dans les restaurants spécialisés.
Plusieurs clients ont l'impression que les non-membres bénéficient de moins d'avantages et subissent une pression pour la vente de parts de temps, une fermeture précoce des bars et la possibilité de consommer de l'alcool uniquement après 11h. Les chambres sont généralement confortables et offrent de belles vues, mais certains signalent une isolation phonique insuffisante, des problèmes d'entretien intermittents (climatisation, plomberie, portes) et des pannes occasionnelles ou des nuisances sonores liées aux travaux. L'emplacement en bord de mer est pratique, mais la présence d'algues et de vendeurs ambulants est parfois mentionnée. Attendez-vous à un séjour orienté famille avec des activités animées, mais adaptez vos attentes concernant la restauration et les travaux en cours.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Plusieurs piscines et un bar swim-up sont populaires, mais les rénovations entraînent souvent la fermeture de la piscine principale ou de certaines zones, avec une fermeture précoce des piscines/bars et un service d'alcool débutant à 11h. Le spa est bien apprécié ; le respect des règles concernant les parasols et l'accès réservé aux adultes était parfois aléatoire.
Avis de voyageur à ce sujet
10
Patricia Gabriela
26 juil. 2025
·
A séjourné 12 nuits
there weren't enough pool umbrellas
there weren't enough pool umbrellas
2
Sandra
6 oct. 2025
·
A séjourné 3 nuits
I wanted to share feedback regarding my recent stay at your property, as it was unfortunately very disappointing. There was no indication prior to booking that the main pool would be under construction and unusable, which was one of the main amenities I was looking forward to. Additionally, my room was located directly next to an active construction site. Large areas of the property were blocked off with caution tape, creating an unpleasant and disruptive environment throughout my stay. To make matters worse, the hot tub was far from hot, and despite multiple attempts to speak with staff about the issue, it was never addressed. I also received a notice about the ongoing construction on the last day of my stay — had I been informed beforehand, I would have chosen to book elsewhere. I do want to note that the front desk staff were the only positive part of my experience. They were courteous, helpful, and professional throughout my stay. Unfortunately, their efforts were overshadowed by the overall conditions and lack of transparency regarding the property’s construction. We spent a significant amount of money on this trip, and it is only fair that guests are made aware of any major construction plans or closures at the time of booking. When guests make reservations, we rely on the photos and reviews provided to make informed decisions, and the conditions I experienced did not align with those expectations.
I wanted to share feedback regarding my recent stay at your property, as it was unfortunately very disappointing. There was no indication prior to booking that the main pool would be under construction and unusable, which was one of the main amenities I was looking forward to. Additionally, my room was located directly next to an active construction site. Large areas of the property were blocked off with caution tape, creating an unpleasant and disruptive environment throughout my stay. To make matters worse, the hot tub was far from hot, and despite multiple attempts to speak with staff about the issue, it was never addressed. I also received a notice about the ongoing construction on the last day of my stay — had I been informed beforehand, I would have chosen to book elsewhere. I do want to note that the front desk staff were the only positive part of my experience. They were courteous, helpful, and professional throughout my stay. Unfortunately, their efforts were overshadowed by the overall conditions and lack of transparency regarding the property’s construction. We spent a significant amount of money on this trip, and it is only fair that guests are made aware of any major construction plans or closures at the time of booking. When guests make reservations, we rely on the photos and reviews provided to make informed decisions, and the conditions I experienced did not align with those expectations.
10
Bethany Noel
8 oct. 2025
·
A séjourné 4 nuits
Our stay was wonderful! The staff was wonderful! The food was wonderful! The only thing that was an issue is that we were not notified that the main pool with the pool bar was closed for construction. Had that been open 10/10!
Our stay was wonderful! The staff was wonderful! The food was wonderful! The only thing that was an issue is that we were not notified that the main pool with the pool bar was closed for construction. Had that been open 10/10!
10
ARACELI
21 oct. 2025
·
A séjourné 7 nuits
We were 4 ladies so we asked for 2 rooms with double beds and connecting rooms but we got 1 with double beds and one with king they said they would change us the next day but we decided to just stay that way because we like the location. The first reason we have been coming back now 9 years for a week is the adults section for the calm and quiet but this year after 3 days there were families with kids diving and screaming that we along with other guests did not like even going in the jacuzzi. When we mentioned this to the personal working there they said they had allowed it since the big pool was closed but the lower pool was open and it was not full at all there were over at the adult area . A lot of the adults just left the area could not even swim across the pool with all the kids diving and jumping into the pool. Like I said the lower pool had just a few people there. I just think they should apply the rules of adults only area . All the other amenities were great as always just this major concern and the reason we come back.
We were 4 ladies so we asked for 2 rooms with double beds and connecting rooms but we got 1 with double beds and one with king they said they would change us the next day but we decided to just stay that way because we like the location. The first reason we have been coming back now 9 years for a week is the adults section for the calm and quiet but this year after 3 days there were families with kids diving and screaming that we along with other guests did not like even going in the jacuzzi. When we mentioned this to the personal working there they said they had allowed it since the big pool was closed but the lower pool was open and it was not full at all there were over at the adult area . A lot of the adults just left the area could not even swim across the pool with all the kids diving and jumping into the pool. Like I said the lower pool had just a few people there. I just think they should apply the rules of adults only area . All the other amenities were great as always just this major concern and the reason we come back.
4
Manuel
28 sept. 2025
·
A séjourné 4 nuits
The resort was under major construction when we arrived and there was no notice or ad advisory that this resort was under construction during my booking. Upon arrival, the pools were closed due to construction. The sound of construction pierced my ears from the time I woke up until mid evening with them working I couldn’t even enjoy my balcony with the ocean. Sounds because all you heard was drilling the food options were limited, and the best food came from room service, which had a fee and was not included in the all-inclusive package. The staff was not accommodating even with the construction going on. They wanted to charge me an extra $300 for a room upgrade after they messed up my reservation and gave me double beds instead of a king bed. The spa services are horrible. The drinks were not good and the lobby had such a strong perfume smell that gave me a headache every single time I walk through the lobby. This was probably the worst resort I’ve ever stayed at in Cancun.
The resort was under major construction when we arrived and there was no notice or ad advisory that this resort was under construction during my booking. Upon arrival, the pools were closed due to construction. The sound of construction pierced my ears from the time I woke up until mid evening with them working I couldn’t even enjoy my balcony with the ocean. Sounds because all you heard was drilling the food options were limited, and the best food came from room service, which had a fee and was not included in the all-inclusive package. The staff was not accommodating even with the construction going on. They wanted to charge me an extra $300 for a room upgrade after they messed up my reservation and gave me double beds instead of a king bed. The spa services are horrible. The drinks were not good and the lobby had such a strong perfume smell that gave me a headache every single time I walk through the lobby. This was probably the worst resort I’ve ever stayed at in Cancun.
6
Krystian
3 sept. 2025
·
A séjourné 3 nuits
The resort was nice and staff were super friendly and attentive. The issue was the pool shuts down at 7 pm every night as well as the outside bar.
The resort was nice and staff were super friendly and attentive. The issue was the pool shuts down at 7 pm every night as well as the outside bar.
10
Beg Bahadur
28 sept. 2025
·
A séjourné 4 nuits
I had a great holiday, great staffs and facilities but second pool was under repair and limited pool use facility
I had a great holiday, great staffs and facilities but second pool was under repair and limited pool use facility
10
Christian
23 nov. 2025
·
A séjourné 5 nuits
Only thing I didn’t like was the the pool bar opening so late.
Only thing I didn’t like was the the pool bar opening so late.
8
Elsie Lizette
31 oct. 2025
·
A séjourné 4 nuits
Clean room, Spa, Staff, Pool, Bar
Clean room, Spa, Staff, Pool, Bar
2
Ashley
21 sept. 2025
·
A séjourné 6 nuits
There was so much construction going on, we didn’t even get a notice that there would be. One pool was closed so there was only two pools to swim in.. but worse of all, they had a wall put up (to block the construction area) so you couldn’t even see the ocean from the outside area! The hot tub was murky. They close the pool at 7pm!!! Who doesn’t want to swim after 7pm??? There was so much sargassum on the beach, you had to walk over a giant pile of it to get into the ocean water. The toilet in our room didn’t flush right. And to top it off, the smoke alarm went off at 2am. I will not be staying here again and will not recommend to any of my friends or family. We drive around and there were soooo many better hotels to stay at! Do not choose GR Solaris!
There was so much construction going on, we didn’t even get a notice that there would be. One pool was closed so there was only two pools to swim in.. but worse of all, they had a wall put up (to block the construction area) so you couldn’t even see the ocean from the outside area! The hot tub was murky. They close the pool at 7pm!!! Who doesn’t want to swim after 7pm??? There was so much sargassum on the beach, you had to walk over a giant pile of it to get into the ocean water. The toilet in our room didn’t flush right. And to top it off, the smoke alarm went off at 2am. I will not be staying here again and will not recommend to any of my friends or family. We drive around and there were soooo many better hotels to stay at! Do not choose GR Solaris!
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
De nombreux clients ont trouvé les chambres et les espaces extérieurs très propres, bien que certains aient noté des problèmes tels que des odeurs d'égout, des fuites de climatisation, du linge taché et la présence occasionnelle de moisissures dans les joints de la piscine.
Avis de voyageur à ce sujet
10
Denise
20 nov. 2025
·
A séjourné 6 nuits
Room was clean and the view was fantastic. The staff were friendly and the pools and grounds were extremely clean and well maintained.
Room was clean and the view was fantastic. The staff were friendly and the pools and grounds were extremely clean and well maintained.
10
Marleny
1 déc. 2025
·
A séjourné 3 nuits
Everything was clean and I feel so good
Everything was clean and I feel so good
4
Jassmin
13 août 2025
·
A séjourné 3 nuits
Loved the place but I big issue that I had was that I called the day I got there to have my sheets changed because when I open the covers, there was blood stains on it. Never had it done until I left. Was there for 4 days. Other than that I loved the place. I’m not sure why they didn’t come clean the place, I had other friends stay there too while we were there as well and they had theirs cleaned.
Loved the place but I big issue that I had was that I called the day I got there to have my sheets changed because when I open the covers, there was blood stains on it. Never had it done until I left. Was there for 4 days. Other than that I loved the place. I’m not sure why they didn’t come clean the place, I had other friends stay there too while we were there as well and they had theirs cleaned.
6
Jonathan
10 oct. 2025
·
A séjourné 4 nuits
The room was not completely clean. The Tv did not work and they never came to look at it after I told them about it 2 times. The snack bar was not good and the buffet was ok. They never refilled the drinks in the room. Over all the staff were very nice.
The room was not completely clean. The Tv did not work and they never came to look at it after I told them about it 2 times. The snack bar was not good and the buffet was ok. They never refilled the drinks in the room. Over all the staff were very nice.
4
Tina Marie
23 sept. 2025
·
A séjourné 3 nuits
Like: Jacuzzi Dislikes: bed hard/uncomfortable; linen hard/scratchy; bath soap undesirable; had to make dinner reservations for on site restaurants; mold growing on grout in swimming pool; food bland
Like: Jacuzzi Dislikes: bed hard/uncomfortable; linen hard/scratchy; bath soap undesirable; had to make dinner reservations for on site restaurants; mold growing on grout in swimming pool; food bland
8
RAMA
26 nov. 2025
·
A séjourné 3 nuits
Clean room, staff and hospitality.
Clean room, staff and hospitality.
8
Ivan
24 nov. 2025
·
A séjourné 4 nuits
Habitación limpia. Bar buenos personal muy amable
Habitación limpia. Bar buenos personal muy amable
6
Sofiya
11 oct. 2025
·
A séjourné 11 nuits
Rooms were clean, we traveled with a group. Some complained that their neighbors were very loud. Our room smelled like sewage each and every day, likely from the shower drain. Lots of seaweed during September month, they tried their best cleaning it up. No champagne (for club members only, but they did serve red label. The food was mostly the same each day, we are not picky eaters but more variety was preferred. Maid service was great for us, some company complained that their sheets weren’t changed as frequently as they were supposed to be (every other day expectation). The fridge was not restocked regularly. Water bottles provided in the room but not restocked, mist use water dispenser in the hallway to refill. Many were too cold in the room, our temps were fine. Shows were great, restaurant food was great for the most part. Staff was great.
Rooms were clean, we traveled with a group. Some complained that their neighbors were very loud. Our room smelled like sewage each and every day, likely from the shower drain. Lots of seaweed during September month, they tried their best cleaning it up. No champagne (for club members only, but they did serve red label. The food was mostly the same each day, we are not picky eaters but more variety was preferred. Maid service was great for us, some company complained that their sheets weren’t changed as frequently as they were supposed to be (every other day expectation). The fridge was not restocked regularly. Water bottles provided in the room but not restocked, mist use water dispenser in the hallway to refill. Many were too cold in the room, our temps were fine. Shows were great, restaurant food was great for the most part. Staff was great.
8
Anthony
9 oct. 2025
·
A séjourné 3 nuits
The Air Conditioner Leaked water all over the floor daily
The Air Conditioner Leaked water all over the floor daily
4
Glendy Vanessa
22 juil. 2025
·
A séjourné 3 nuits
Property had high reviews & i had high expectations. Staff wasnt informative at time of check in and some weren’t friendly. One lady at the “buffet” had such a terrible attitude. The food was terrible. Buffet was extremely limited and didnt have many options. Had limited amounts of food during dinner time. During lunch only had pool bar buffet with pool bar food options only. Not ideal for vegan/ vegetarians. This property/service doesnt level up to other properties ive stayed in previous trips to Cancun. Other than that rooms were clean, comfortable beds and pillows.
Property had high reviews & i had high expectations. Staff wasnt informative at time of check in and some weren’t friendly. One lady at the “buffet” had such a terrible attitude. The food was terrible. Buffet was extremely limited and didnt have many options. Had limited amounts of food during dinner time. During lunch only had pool bar buffet with pool bar food options only. Not ideal for vegan/ vegetarians. This property/service doesnt level up to other properties ive stayed in previous trips to Cancun. Other than that rooms were clean, comfortable beds and pillows.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres sont généralement confortables et dotées de balcons et de vues, mais des rapports font état d'une isolation phonique insuffisante et de nuisances sonores, d'une climatisation ou d'un eau chaude irréguliers, d'un drainage de douche faible, de problèmes de portes et de confusions concernant les « vues sur l'océan » ou les surclassements.
Avis de voyageur à ce sujet
4
JASON YUEHUI
30 juil. 2025
·
A séjourné 5 nuits
-The WiFi provided by the hotel is unstable, especially in the higher-floor rooms where it’s even harder to connect. - I stayed in a room on the 7th floor, and the shower drainage was terrible — after taking a shower, it felt like I was standing in a pool of water. - I tried to book restaurants through the hotel app but never succeeded. Before check-in, I couldn’t make a reservation without a room number. On the first day of my stay, I couldn’t book any restaurant for that day, so I had no choice but to walk in to the buffet restaurant for dinner.
-The WiFi provided by the hotel is unstable, especially in the higher-floor rooms where it’s even harder to connect. - I stayed in a room on the 7th floor, and the shower drainage was terrible — after taking a shower, it felt like I was standing in a pool of water. - I tried to book restaurants through the hotel app but never succeeded. Before check-in, I couldn’t make a reservation without a room number. On the first day of my stay, I couldn’t book any restaurant for that day, so I had no choice but to walk in to the buffet restaurant for dinner.
4
nerly
21 nov. 2025
·
A séjourné 4 nuits
The food was subpar and the drinks were terrible. Even if they offered a free visit I would not return. I had higher expectations. They definitely were not met. The water in the shower didn’t drain properly and the water was intermittently hot. There is a lot of construction activity going on
The food was subpar and the drinks were terrible. Even if they offered a free visit I would not return. I had higher expectations. They definitely were not met. The water in the shower didn’t drain properly and the water was intermittently hot. There is a lot of construction activity going on
6
Emily
29 août 2025
·
A séjourné 3 nuits
If you’re looking for peace and quiet in your room after spending the day by the pool or beach, do NOT expect that. The walls are very thin and you can hear absolutely everything from the hall to the rooms next door. It’s unfortunate cause the hotel is actually very pretty and very clean, but you will be woken up very often at night hearing people walking and yelling down the hall and hearing your neighbors talking and laughing. You literally hear it all as if they were IN your room with you. Other than that, the staff is friendly and the hotel is beautiful. The Buffet is DELICIOUS and the staff there are also very friendly and kind.
If you’re looking for peace and quiet in your room after spending the day by the pool or beach, do NOT expect that. The walls are very thin and you can hear absolutely everything from the hall to the rooms next door. It’s unfortunate cause the hotel is actually very pretty and very clean, but you will be woken up very often at night hearing people walking and yelling down the hall and hearing your neighbors talking and laughing. You literally hear it all as if they were IN your room with you. Other than that, the staff is friendly and the hotel is beautiful. The Buffet is DELICIOUS and the staff there are also very friendly and kind.
6
Jaime
17 oct. 2025
·
A séjourné 3 nuits
Air conditioning inconsistent.
Air conditioning inconsistent.
4
Ashley
26 nov. 2025
·
A séjourné 5 nuits
The resort was pretty and clean but the restaurants on property were not included. The buffet was basically the same thing each day with minimal themed rotation of foods but the Omelet Lady (Beliva?) was absolutely amazing. The entertainment was lacking with the best night being the Iconic night and the show was 30 minutes long. Irving at the pool was amazing and the beach was beautiful but they reuse their plastic cups so theres always something floating in your cup so bring your own cup if you plan on coming.The rooms were hardly big enough for my family of 3. You're no longer able to go to the sister properties and if you aren't a member... good luck. They dont pester you into memberships but they dont make you feel special to want to get one either. The stay was overall relaxing but not a resort I would return to
The resort was pretty and clean but the restaurants on property were not included. The buffet was basically the same thing each day with minimal themed rotation of foods but the Omelet Lady (Beliva?) was absolutely amazing. The entertainment was lacking with the best night being the Iconic night and the show was 30 minutes long. Irving at the pool was amazing and the beach was beautiful but they reuse their plastic cups so theres always something floating in your cup so bring your own cup if you plan on coming.The rooms were hardly big enough for my family of 3. You're no longer able to go to the sister properties and if you aren't a member... good luck. They dont pester you into memberships but they dont make you feel special to want to get one either. The stay was overall relaxing but not a resort I would return to
10
Sarah
30 oct. 2025
·
A séjourné 5 nuits
The oceanfront room was spectacular. The views were amazing. The food was decent as well - a variety of restaurants to choose from. The resort is beautifully designed, lots of photo ops! the pool with the swim up bar is always fun! The staff is super friendly and always helpful. Loved the service! The highlight is definitely the beach… it’s situated perfectly and is absolutely stunning all day!
The oceanfront room was spectacular. The views were amazing. The food was decent as well - a variety of restaurants to choose from. The resort is beautifully designed, lots of photo ops! the pool with the swim up bar is always fun! The staff is super friendly and always helpful. Loved the service! The highlight is definitely the beach… it’s situated perfectly and is absolutely stunning all day!
10
Liliana
17 nov. 2025
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A séjourné 3 nuits
The only problem I had was that the door never closed, and it was never fixed
The only problem I had was that the door never closed, and it was never fixed
6
Sandy
4 sept. 2025
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A séjourné 5 nuits
Overall, GR Solaris was an average all inclusive resort. We met some great friendly people from other countries and had a good time. However, I found the resort not being transparent about their choice of room. For example, they are charging extra for beach view room, which is a scam because you can barely see a beach out of the beach view room you booked by paying extra money. If someone wants an actual beach view they have to pay even more, which in my case I had to pay another $75 on the extra I had paid before for a beach few. Buffet food was average. It was extremely difficult to get a reservation at the restaurants they have. Further, some bar tenders look hostile and do not even smile. Amenities needs a serious upgrade. Most of the equipments at the gym were all rusted and looked so old.
Overall, GR Solaris was an average all inclusive resort. We met some great friendly people from other countries and had a good time. However, I found the resort not being transparent about their choice of room. For example, they are charging extra for beach view room, which is a scam because you can barely see a beach out of the beach view room you booked by paying extra money. If someone wants an actual beach view they have to pay even more, which in my case I had to pay another $75 on the extra I had paid before for a beach few. Buffet food was average. It was extremely difficult to get a reservation at the restaurants they have. Further, some bar tenders look hostile and do not even smile. Amenities needs a serious upgrade. Most of the equipments at the gym were all rusted and looked so old.
10
Yinet Del Carmen
6 sept. 2025
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A séjourné 4 nuits
I really enjoyed my stay at GR Solaris Cancun. The staff were very friendly, attentive, and welcoming, which made a great impression from the start. The resort itself is beautiful and has a relaxing atmosphere. The only drawbacks were related to the room. My friend and I had to wait until 3:30 p.m. to check in, and although we booked an ocean view, the room provided was more of a partial view — mostly overlooking the building with just a small glimpse of the ocean. We had also requested two beds, but were given one Queen bed instead, which was not ideal since we were traveling together as friends. Overall, the service and hospitality were excellent, but the room did not fully meet our expectations based on the booking.
I really enjoyed my stay at GR Solaris Cancun. The staff were very friendly, attentive, and welcoming, which made a great impression from the start. The resort itself is beautiful and has a relaxing atmosphere. The only drawbacks were related to the room. My friend and I had to wait until 3:30 p.m. to check in, and although we booked an ocean view, the room provided was more of a partial view — mostly overlooking the building with just a small glimpse of the ocean. We had also requested two beds, but were given one Queen bed instead, which was not ideal since we were traveling together as friends. Overall, the service and hospitality were excellent, but the room did not fully meet our expectations based on the booking.
4
Richard
19 oct. 2025
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A séjourné 3 nuits
I booked the room with jetted tub on the balcony and was supposed to have king size bed but originally they had me 2 beds also was supposed to have ocean view and only had partial view when I asked about the room we were told it was an Expedia problem but in 3 years of using Expedia never have I had a booking issue and wasn’t even offered the upgrade after requesting the room after arriving for check in
I booked the room with jetted tub on the balcony and was supposed to have king size bed but originally they had me 2 beds also was supposed to have ocean view and only had partial view when I asked about the room we were told it was an Expedia problem but in 3 years of using Expedia never have I had a booking issue and wasn’t even offered the upgrade after requesting the room after arriving for check in
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le personnel est largement décrit comme amical et accueillant. Plusieurs clients citent des difficultés à obtenir des réservations dîner via l'application, des avantages réservés aux membres, une politesse parfois douteuse, des frais de bracelet au moment du départ et une pression pour la vente de parts de temps.
Avis de voyageur à ce sujet
10
Toni Renee
20 oct. 2025
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A séjourné 3 nuits
I didn’t care for the one pool bartender. Any drink I would ask for he acted like they didn’t have it, Even though it was on the hotel drink menu. Then a person had a Superman drink and I asked for that and he told me they didn’t make that. Even though I just watched one of the waiters deliver it to someone else. He was rude to me and I hated ordering from him. Everything else was wonderful.
I didn’t care for the one pool bartender. Any drink I would ask for he acted like they didn’t have it, Even though it was on the hotel drink menu. Then a person had a Superman drink and I asked for that and he told me they didn’t make that. Even though I just watched one of the waiters deliver it to someone else. He was rude to me and I hated ordering from him. Everything else was wonderful.
10
Yanick
30 nov. 2025
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A séjourné 3 nuits
Excellent service, family friendly.
Excellent service, family friendly.
6
Deanna Louise
10 nov. 2025
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A séjourné 7 nuits
Resort was clean and rooms were comfortable. Food was good with many choices. We have stayed at many all inclusive resorts and this one I felt like a second class citizen for not being “a member” It was very obvious when you don’t receive pool service ,even when tipping, and we were often told “that is only for members.” Eg Mimosas, sparkling wine , special dinners, certain sitting areas, early dinner reservations etc. I also requested adjoining rooms, months,and then days before we arrived, again at check in and on day two! I was just told “subject to availablity “ and they were never able to accommodate my request! And really did not care. I would not return to this resort.
Resort was clean and rooms were comfortable. Food was good with many choices. We have stayed at many all inclusive resorts and this one I felt like a second class citizen for not being “a member” It was very obvious when you don’t receive pool service ,even when tipping, and we were often told “that is only for members.” Eg Mimosas, sparkling wine , special dinners, certain sitting areas, early dinner reservations etc. I also requested adjoining rooms, months,and then days before we arrived, again at check in and on day two! I was just told “subject to availablity “ and they were never able to accommodate my request! And really did not care. I would not return to this resort.
2
Shuyi
11 nov. 2025
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A séjourné 3 nuits
I don’t recommend it if you are not a member, you get poor services. For example, no hotel transport from the airport. They only offer to the members. We paid $100 round trip for transportation. For dining, I thought you just need to make reservation for the restaurants (as they stated on the website)but we found out we could only do 1 night restaurant because we booked 3 nights. And, we could only reserve our dinning time at 8pm or later even though we have a kid with us because they save 6-8pm to members. We came early to ask if the could let us in early since we have a child. They did and we were excited. But later we found out our menu is different from the menus for members. What a joke! All in all, you should stay away if you are not a member. Walls are very thin, you can hear the TV and people talking from next room.
I don’t recommend it if you are not a member, you get poor services. For example, no hotel transport from the airport. They only offer to the members. We paid $100 round trip for transportation. For dining, I thought you just need to make reservation for the restaurants (as they stated on the website)but we found out we could only do 1 night restaurant because we booked 3 nights. And, we could only reserve our dinning time at 8pm or later even though we have a kid with us because they save 6-8pm to members. We came early to ask if the could let us in early since we have a child. They did and we were excited. But later we found out our menu is different from the menus for members. What a joke! All in all, you should stay away if you are not a member. Walls are very thin, you can hear the TV and people talking from next room.
8
Ergys
24 juil. 2025
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A séjourné 7 nuits
Good resort, limited restaurants options to nothing me and my family stayed 7 nights and we had only 2 restaurants options beside the buffet where they used the same food everyday, for the 2 restaurants that i saw open you had to set reservations 1-2 days ahead in the Solaris App which wasn’t the easiest. Staff was friendly, when we checked in one of the hotel employee set us up what we thought a pleasant day but instead it was a set up to sell you timeshare, horrible experience they pushed and pushed for you to buy and be a Solaris member. Resort was clean, staff was very fast at their job and serving drinks, drinks very weak.
Good resort, limited restaurants options to nothing me and my family stayed 7 nights and we had only 2 restaurants options beside the buffet where they used the same food everyday, for the 2 restaurants that i saw open you had to set reservations 1-2 days ahead in the Solaris App which wasn’t the easiest. Staff was friendly, when we checked in one of the hotel employee set us up what we thought a pleasant day but instead it was a set up to sell you timeshare, horrible experience they pushed and pushed for you to buy and be a Solaris member. Resort was clean, staff was very fast at their job and serving drinks, drinks very weak.
6
Morgan
5 févr. 2026
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A séjourné 5 nuits
We traveled during the major snowstorm and called the hotel to ask if we could push our reservation back one day so we could still stay the full week as planned. The hotel told us we had to contact Hotels.com and said there was nothing they could do. Hotels.com then told us to call the hotel. I went back and forth between both several times with no resolution. Because of this, we were charged for a night we never stayed and then had to pay for an additional night to keep the original length of our stay. This was frustrating because the airline we flew with changed our flight just two hours before departure due to weather. Even without travel insurance, they still accommodated us. It made the lack of flexibility from both the hotel and Hotels.com even more disappointing. The food was ok, but not something I’d recommend the hotel for. I’m pregnant and wasn’t drinking, so maybe alcohol would’ve made it better. Checkout was the worst part. My husband was loading our 2 small children into a taxi when I was told we’d be charged $70 per missing wristband. Our 4year old didn’t keep hers on, so we cut it off and saved it, but it had been thrown away in the room trash on the last day. Thankfully, my husband ran back to retrieve it. The staff was unhelpful and rude, and this policy was not clearly explained at checkin. It felt like a hidden fee. If I were rating solely based on checkout, it would be very poor. The overall experience was ok but not one I’d rush to repeat or recommend
We traveled during the major snowstorm and called the hotel to ask if we could push our reservation back one day so we could still stay the full week as planned. The hotel told us we had to contact Hotels.com and said there was nothing they could do. Hotels.com then told us to call the hotel. I went back and forth between both several times with no resolution. Because of this, we were charged for a night we never stayed and then had to pay for an additional night to keep the original length of our stay. This was frustrating because the airline we flew with changed our flight just two hours before departure due to weather. Even without travel insurance, they still accommodated us. It made the lack of flexibility from both the hotel and Hotels.com even more disappointing. The food was ok, but not something I’d recommend the hotel for. I’m pregnant and wasn’t drinking, so maybe alcohol would’ve made it better. Checkout was the worst part. My husband was loading our 2 small children into a taxi when I was told we’d be charged $70 per missing wristband. Our 4year old didn’t keep hers on, so we cut it off and saved it, but it had been thrown away in the room trash on the last day. Thankfully, my husband ran back to retrieve it. The staff was unhelpful and rude, and this policy was not clearly explained at checkin. It felt like a hidden fee. If I were rating solely based on checkout, it would be very poor. The overall experience was ok but not one I’d rush to repeat or recommend
10
Lola
28 oct. 2025
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A séjourné 6 nuits
It was our first time in Mexico and we couldn’t have stayed at a better place! We absolutely loved it. All the staff were so kind and remembered us whenever we entered a room. They had our go to drinks down and what table we liked and went the extra mile to make our stay amazing! The food was great and many different options, as well as the Mexican restaurant was our favourite at the hotel. The shows every night are a must as the dancers put on such a great performance and create a fun atmosphere. Our rooms were always spotless when we came back from a day at the beautiful pool and the beach was absolutely gorgeous. Highly recommend!!!
It was our first time in Mexico and we couldn’t have stayed at a better place! We absolutely loved it. All the staff were so kind and remembered us whenever we entered a room. They had our go to drinks down and what table we liked and went the extra mile to make our stay amazing! The food was great and many different options, as well as the Mexican restaurant was our favourite at the hotel. The shows every night are a must as the dancers put on such a great performance and create a fun atmosphere. Our rooms were always spotless when we came back from a day at the beautiful pool and the beach was absolutely gorgeous. Highly recommend!!!
10
Maria E Mora
27 oct. 2025
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A séjourné 4 nuits
All of the workers were kind and attentive. Always staying on top my needs.
All of the workers were kind and attentive. Always staying on top my needs.
6
James Millard
21 oct. 2025
·
A séjourné 3 nuits
The good. The bell captain greeted us and directed us to the front desk and was very polite and welcoming. We received a room upgrade due to our Expedia Gold status. The property was very clean and the pool area was kept well and staff was courteous and helpful and activities were fun. We only ate at the Cafe(buffet) which had excellent food. The bad: Upon arrival we learned no alcohol can be served to non-members before 11am. The specialty restaurants were unavailable to us. The first night we received a call 20 minutes before our 6pm dinner reservation made for us for being an Expedia Gold VIP, informing us that we could not be seated until 920pm which was way too late for dinner. Night number 2, only one of three restaurants was open. We tried to make a reservation at 10am with no reservations available and our last night only two of three restaurants were open with the only availibility being 920pm at Marco Polo. Our mini fridge started with 3 7oz bottles of beer and after drinking 2, they only gave one more. The pool area shutdown by 530pm and jacuzzi by 7pm. With limited entertainment. We were uncertain of activities as the resort app would not load on phones and when we found the screen in tbe elevator lobby on our own, the schedule was not accurate. The gym was ok but small. We will certainly be exploring other options for our next Cancun trip.
The good. The bell captain greeted us and directed us to the front desk and was very polite and welcoming. We received a room upgrade due to our Expedia Gold status. The property was very clean and the pool area was kept well and staff was courteous and helpful and activities were fun. We only ate at the Cafe(buffet) which had excellent food. The bad: Upon arrival we learned no alcohol can be served to non-members before 11am. The specialty restaurants were unavailable to us. The first night we received a call 20 minutes before our 6pm dinner reservation made for us for being an Expedia Gold VIP, informing us that we could not be seated until 920pm which was way too late for dinner. Night number 2, only one of three restaurants was open. We tried to make a reservation at 10am with no reservations available and our last night only two of three restaurants were open with the only availibility being 920pm at Marco Polo. Our mini fridge started with 3 7oz bottles of beer and after drinking 2, they only gave one more. The pool area shutdown by 530pm and jacuzzi by 7pm. With limited entertainment. We were uncertain of activities as the resort app would not load on phones and when we found the screen in tbe elevator lobby on our own, the schedule was not accurate. The gym was ok but small. We will certainly be exploring other options for our next Cancun trip.
4
Alejandro
9 nov. 2025
·
A séjourné 8 nuits
To begin we didn’t feel welcome at the check in process and for the most part except for a few staff members we didn’t feel that they care to provide genuine service. We had come at least 4 times to the GR Solaris and this time the food and service was awful, there is no drinks nor food service at the beach area like it use to be before and at the pool area we always had to look for servers if we needed something, as for the restaurants we noticed almost the same type of food every day, there is almos not sea food except for a few times we saw fish but for a place near the sea it is really awful that they do not offer real seafood choices. Our room was always clean and very well taken care of, it is ridiculous that in order to make a reservation on any of the “upscale” restaurants you have to download the GR Solaris App which I think is intrusive and unnecessary. In a few activities we felt left out due to been activities for Associates “Time share holders” only. I have to recognize a few people only that unfortunately I didn’t get their names but they were very helpful and kind and showed genuine respect and help. The lady manager at the buffet, the host from the Oriental restaurant, the host from the Mexican restaurant and the ladys on the guest services right next to where the make coffees with burning alcohol as well as the lady that makes the omelets at the buffet! Thank you for your great service.
To begin we didn’t feel welcome at the check in process and for the most part except for a few staff members we didn’t feel that they care to provide genuine service. We had come at least 4 times to the GR Solaris and this time the food and service was awful, there is no drinks nor food service at the beach area like it use to be before and at the pool area we always had to look for servers if we needed something, as for the restaurants we noticed almost the same type of food every day, there is almos not sea food except for a few times we saw fish but for a place near the sea it is really awful that they do not offer real seafood choices. Our room was always clean and very well taken care of, it is ridiculous that in order to make a reservation on any of the “upscale” restaurants you have to download the GR Solaris App which I think is intrusive and unnecessary. In a few activities we felt left out due to been activities for Associates “Time share holders” only. I have to recognize a few people only that unfortunately I didn’t get their names but they were very helpful and kind and showed genuine respect and help. The lady manager at the buffet, the host from the Oriental restaurant, the host from the Mexican restaurant and the ladys on the guest services right next to where the make coffees with burning alcohol as well as the lady that makes the omelets at the buffet! Thank you for your great service.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Situé en bord de mer dans la Zone Hôtelière, avec un accès facile à l'aéroport et aux transports. Certains séjours mentionnent des bruits de construction à proximité et la présence saisonnière d'algues sur la plage.
Avis de voyageur à ce sujet
8
CAROLINA
20 août 2025
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A séjourné 4 nuits
We had a great experience. Convenient to downtown by public transportation. Friendly staff.
We had a great experience. Convenient to downtown by public transportation. Friendly staff.
8
Juan
5 oct. 2025
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A séjourné 3 nuits
Great location, beach front property food options were very good. Staff was very friendly and helpful.
Great location, beach front property food options were very good. Staff was very friendly and helpful.
10
Sarah
30 oct. 2025
·
A séjourné 5 nuits
The oceanfront room was spectacular. The views were amazing. The food was decent as well - a variety of restaurants to choose from. The resort is beautifully designed, lots of photo ops! the pool with the swim up bar is always fun! The staff is super friendly and always helpful. Loved the service! The highlight is definitely the beach… it’s situated perfectly and is absolutely stunning all day!
The oceanfront room was spectacular. The views were amazing. The food was decent as well - a variety of restaurants to choose from. The resort is beautifully designed, lots of photo ops! the pool with the swim up bar is always fun! The staff is super friendly and always helpful. Loved the service! The highlight is definitely the beach… it’s situated perfectly and is absolutely stunning all day!
10
Aadit
9 sept. 2025
·
A séjourné 2 nuits
Right next to light blue beach 15 mins from airport Multiple pool Most staff unable to speak English Friendly
Right next to light blue beach 15 mins from airport Multiple pool Most staff unable to speak English Friendly
8
Manpreet
3 août 2025
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A séjourné 5 nuits
Property is beautiful, my ocean view room was the best view to see the entire pool area & ocean beyond. The property is on the beach so the beach is just a few minutes walk from your room. Food was okay, each day there were Hispanic dishes served in the buffet. For break There was usually a chef making fresh omelettes & tacos for how you like. you can make reservations at 4 of the on site . restaurants including oriental and Mediterranean cuisine. Most of the service staff were very friendly during meal service. Some of the staff girls checking guests in for buffet service need some additional training g on being more professional. They shouldn’t be openly flirting with their manager while guests are waiting to be checked in to the buffet. I would book again since the location is gorgeous, but probably during cooler season (if there is one for Cancun)
Property is beautiful, my ocean view room was the best view to see the entire pool area & ocean beyond. The property is on the beach so the beach is just a few minutes walk from your room. Food was okay, each day there were Hispanic dishes served in the buffet. For break There was usually a chef making fresh omelettes & tacos for how you like. you can make reservations at 4 of the on site . restaurants including oriental and Mediterranean cuisine. Most of the service staff were very friendly during meal service. Some of the staff girls checking guests in for buffet service need some additional training g on being more professional. They shouldn’t be openly flirting with their manager while guests are waiting to be checked in to the buffet. I would book again since the location is gorgeous, but probably during cooler season (if there is one for Cancun)
8
Aretha
5 oct. 2025
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A séjourné 3 nuits
Overall nice place to visit and relax. Staff are definitely friendly and accommodating. Great entertainment. Food options limited. Drinks and swim up were great. Seaweed galore, so no swimming on the beach but great beach water near by that are beautiful. The best part, no one beating u over the head with time shares..........The view of the beach water was awesome. The clean facility was a plus.
Overall nice place to visit and relax. Staff are definitely friendly and accommodating. Great entertainment. Food options limited. Drinks and swim up were great. Seaweed galore, so no swimming on the beach but great beach water near by that are beautiful. The best part, no one beating u over the head with time shares..........The view of the beach water was awesome. The clean facility was a plus.
6
Daniel
22 juil. 2025
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A séjourné 6 nuits
The buffet offered limited food variety, which was disappointing, and the construction of a hotel next door really took away from the overall ambiance of the area.
The buffet offered limited food variety, which was disappointing, and the construction of a hotel next door really took away from the overall ambiance of the area.
10
Kendra Simone
1 oct. 2025
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A séjourné 4 nuits
The property and stay were beautiful. Staff was so nice and friendly. Good was amazing and fresh. However, there was some construction going on next door I would have loved to be made aware of ahead of time.
The property and stay were beautiful. Staff was so nice and friendly. Good was amazing and fresh. However, there was some construction going on next door I would have loved to be made aware of ahead of time.
6
Guadalupe Rocio
8 oct. 2025
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A séjourné 2 nuits
We couldn't access the beach at all. It was covered with seaweed. The hotel needs to clean it and have it ready for guests.
We couldn't access the beach at all. It was covered with seaweed. The hotel needs to clean it and have it ready for guests.
8
Raymunda
9 nov. 2025
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A séjourné 4 nuits
The location was spectacular, the hotel was very clean and beautiful. The food was delicious but the drinks were not good. The bartenders need more training in preparing mix drinks
The location was spectacular, the hotel was very clean and beautiful. The food was delicious but the drinks were not good. The bartenders need more training in preparing mix drinks
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Les commentaires sur la nourriture sont mitigés : le buffet peut être bon mais répétitif, les restaurants spécialisés ont une disponibilité limitée ou sont fermés, et les boissons sont souvent considérées comme faibles ; l'alcool est généralement servi à partir de 11h. Le système de réservation basé sur une application frustre de nombreuses personnes.
Avis de voyageur à ce sujet
2
Rebecca
2 août 2025
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A séjourné 4 nuits
If you’re looking to lose weight on vacation then this is the place to go food was terrible! Staff is so unfriendly and if you need help with a problem well that falls on you they don’t care to help. I should have known at check in how the stay was going to be but we gave it the benefit of doubt because we are so easy to please!! Couldn’t eat at any of the restaurants because if the app did work everything was full. Emailed corporate while we were there because our stay was so horrible and never heard back. You cant convince me that people aren’t getting paid for good reviews of this place. Stay far away!!!!! I never leave reviews but I can’t let others waste their money! Also they don’t start serving alcohol until 11!!! But you can enjoy the two 8 oz beers they give you in your fridge before then if you want. Place is a joke! Oh and our welcome to the resort party was scheduled for the day that we left. So welcoming
If you’re looking to lose weight on vacation then this is the place to go food was terrible! Staff is so unfriendly and if you need help with a problem well that falls on you they don’t care to help. I should have known at check in how the stay was going to be but we gave it the benefit of doubt because we are so easy to please!! Couldn’t eat at any of the restaurants because if the app did work everything was full. Emailed corporate while we were there because our stay was so horrible and never heard back. You cant convince me that people aren’t getting paid for good reviews of this place. Stay far away!!!!! I never leave reviews but I can’t let others waste their money! Also they don’t start serving alcohol until 11!!! But you can enjoy the two 8 oz beers they give you in your fridge before then if you want. Place is a joke! Oh and our welcome to the resort party was scheduled for the day that we left. So welcoming
4
Jose
28 nov. 2025
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A séjourné 7 nuits
The Expedia VIP rooms in previos years for this place it was a partial ocean view it was fine for as but not this time, no more partial ocean view it was depressing and also they're cutting down so many amenities like the coffee shop hrs. they close soo early, no more free room service yuo have to pay for that, they just to open the second restaurant for breakfast in the morning not anymore, the Food Quality is not the same and they removed a few good dishes and fruit as well and if you like to spend the nights by the beach not anymore they put gates and they closed the gates at some point at night. The CEO. For this place it's looking out for he's own interest only not for the tourist best interest. No I do not recommend this place anymore.
The Expedia VIP rooms in previos years for this place it was a partial ocean view it was fine for as but not this time, no more partial ocean view it was depressing and also they're cutting down so many amenities like the coffee shop hrs. they close soo early, no more free room service yuo have to pay for that, they just to open the second restaurant for breakfast in the morning not anymore, the Food Quality is not the same and they removed a few good dishes and fruit as well and if you like to spend the nights by the beach not anymore they put gates and they closed the gates at some point at night. The CEO. For this place it's looking out for he's own interest only not for the tourist best interest. No I do not recommend this place anymore.
6
Tanisha
16 nov. 2025
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A séjourné 4 nuits
The food at the buffet is the same everyday and there isn’t a huge variety. Somethings served at dinner were at breakfast. The restaurant situation needs to be addressed you can’t even get reservations for some of them. There also needs to be more activities for people to do. The entertainment at night was nice but once that was done early there was nothing else to do. Drinks are also bad. I don’t know if it is the alcohol they are using but something didn’t taste right. I believe this is due to the levels of bands that you get. A guest told me a yellow band allowed you to get top-shelf alcohol. I give it 3 stars because despite being outdated staff was friendly and the place was kept clean.
The food at the buffet is the same everyday and there isn’t a huge variety. Somethings served at dinner were at breakfast. The restaurant situation needs to be addressed you can’t even get reservations for some of them. There also needs to be more activities for people to do. The entertainment at night was nice but once that was done early there was nothing else to do. Drinks are also bad. I don’t know if it is the alcohol they are using but something didn’t taste right. I believe this is due to the levels of bands that you get. A guest told me a yellow band allowed you to get top-shelf alcohol. I give it 3 stars because despite being outdated staff was friendly and the place was kept clean.
8
Sharon
22 oct. 2025
·
A séjourné 3 nuits
The resort was very nice, the staff were helpful and eager to please. We had a relaxing 4-day weekend away from reality. We ate well and felt safe. Our two biggest concerns were that they do NOT serve any alcohol beverages before 11 a.m. Yes, you read that correctly. We could not get a clear answer as to why this was; resort rules. We are adults and didn't necessarily appreciate having our alcohol consumption policed. As a VIP member, we created our own mimosas for breakfast using the bottle of champagne that was in our room and we were not able to secure dinner reservations in any of the fine dining restaurants. As a VIP member, they gave us a reservation for 6:00 p.m. on the night we arrived and then called shortly before to let us know that that time was not available and we couldn't get another seating until 9:20 that evening. On the other nights, most of the other ones were closed. We were able to eat in the main dining area and I have to say the food there was probably the most tastiest I'd had ever had at an all-inclusive. It was not all bad -- just those 2 previously mentioned items. We had a great stay. Every resort is not for everyone, and this one was not for us.
The resort was very nice, the staff were helpful and eager to please. We had a relaxing 4-day weekend away from reality. We ate well and felt safe. Our two biggest concerns were that they do NOT serve any alcohol beverages before 11 a.m. Yes, you read that correctly. We could not get a clear answer as to why this was; resort rules. We are adults and didn't necessarily appreciate having our alcohol consumption policed. As a VIP member, we created our own mimosas for breakfast using the bottle of champagne that was in our room and we were not able to secure dinner reservations in any of the fine dining restaurants. As a VIP member, they gave us a reservation for 6:00 p.m. on the night we arrived and then called shortly before to let us know that that time was not available and we couldn't get another seating until 9:20 that evening. On the other nights, most of the other ones were closed. We were able to eat in the main dining area and I have to say the food there was probably the most tastiest I'd had ever had at an all-inclusive. It was not all bad -- just those 2 previously mentioned items. We had a great stay. Every resort is not for everyone, and this one was not for us.
4
brandon
20 oct. 2025
·
A séjourné 4 nuits
aving stayed at resorts like Riu and Paradisus Cancun, I'm accustomed to being greeted with welcome drinks at the door. GR Solaris doesn't provide this. The resort falls short in terms of aesthetics and has limited dining options. The buffet is only open for certain hours and has limited choices. Reservations are necessary for the specialty restaurants. I would suggest GR Solaris for families with small children who don't have high expectations. One positive aspect is that the rooms are cluean. However, you can only get mimosas at breakfast if you have a special wristband.
aving stayed at resorts like Riu and Paradisus Cancun, I'm accustomed to being greeted with welcome drinks at the door. GR Solaris doesn't provide this. The resort falls short in terms of aesthetics and has limited dining options. The buffet is only open for certain hours and has limited choices. Reservations are necessary for the specialty restaurants. I would suggest GR Solaris for families with small children who don't have high expectations. One positive aspect is that the rooms are cluean. However, you can only get mimosas at breakfast if you have a special wristband.
8
Angelina
1 nov. 2025
·
A séjourné 3 nuits
The facility / grounds were very clean. The process of making a reservation for the restaurants was confusing. The portions and quality of food at restaurants was not worth the time. The buffet was excellent. I would recommend giving a schedule of events/ open times of restaurants upon check in.
The facility / grounds were very clean. The process of making a reservation for the restaurants was confusing. The portions and quality of food at restaurants was not worth the time. The buffet was excellent. I would recommend giving a schedule of events/ open times of restaurants upon check in.
8
Lazaro
30 nov. 2025
·
A séjourné 5 nuits
La comida es muy mala, hasta en los restaurantes con reservación
La comida es muy mala, hasta en los restaurantes con reservación
10
Sara
17 oct. 2025
·
A séjourné 6 nuits
It is a really nice, family friendly and convenient resort. The staffs are so nice, supportive and friendly. The pools and amenities are perfect. I loved the pool bar and snack bar around the pool that are making your time in the pool enjoyable. Tequila is so good. Also, they have activities beside the pool such as dance, Zumba in the water, bingo and so on are so interesting. Every night there is different show in the hotel theatre. Buffet restaurant is good, different kind of foods, however it could be better, and add more varieties. The only drawback is about other restaurants. They are fully booked most of the time that we couldn’t book many of them even if we tried soon. We just tried Italian restaurant and the menu was so limited with only a few foods. Also the salad bar in the Italian restaurant was almost empty and wasn’t refilled. Overall we really enjoyed staying in this resort and had a relaxing time.
It is a really nice, family friendly and convenient resort. The staffs are so nice, supportive and friendly. The pools and amenities are perfect. I loved the pool bar and snack bar around the pool that are making your time in the pool enjoyable. Tequila is so good. Also, they have activities beside the pool such as dance, Zumba in the water, bingo and so on are so interesting. Every night there is different show in the hotel theatre. Buffet restaurant is good, different kind of foods, however it could be better, and add more varieties. The only drawback is about other restaurants. They are fully booked most of the time that we couldn’t book many of them even if we tried soon. We just tried Italian restaurant and the menu was so limited with only a few foods. Also the salad bar in the Italian restaurant was almost empty and wasn’t refilled. Overall we really enjoyed staying in this resort and had a relaxing time.
8
Jose
16 août 2025
·
A séjourné 4 nuits
Everything was amazing except the food options. Reservations at the restaurants were difficult to get and when you did; the food wasn’t good
Everything was amazing except the food options. Reservations at the restaurants were difficult to get and when you did; the food wasn’t good
8
Raymunda
9 nov. 2025
·
A séjourné 4 nuits
The location was spectacular, the hotel was very clean and beautiful. The food was delicious but the drinks were not good. The bartenders need more training in preparing mix drinks
The location was spectacular, the hotel was very clean and beautiful. The food was delicious but the drinks were not good. The bartenders need more training in preparing mix drinks
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
10
Henry Antonio
15 avr. 2026
·
A séjourné 4 nuits
Si
Si
10
Marie-Claude
12 avr. 2026
·
A séjourné 4 nuits
Nous avons bien appréciés la section le côté piscine 18 ans et plus.
Nous avons bien appréciés la section le côté piscine 18 ans et plus.
10
Claudio
3 avr. 2026
·
A séjourné 2 nuits
Si
Si
8
Claudio
28 mars 2026
·
A séjourné 4 nuits
Si
Si
10
Danielle
22 janv. 2026
·
A séjourné 10 nuits
Superbe vacances
Superbe vacances
Politiques de l’établissement
Arrivée
Départ
De 15:00 à 23:59
Avant 11:00
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Considering this hotel for your Cancún trip?
Quel est généralement le prix des chambres au GR Solaris Cancun - All Inclusive à Cancun ?
Au cours des 60 à 90 prochains jours, le prix des chambres au GR Solaris Cancun - All Inclusive à Cancun est généralement d'environ 199 $US par nuit pour deux personnes, allant de 184 $US à 223 $US aux périodes de pointe.
Quel est le meilleur moment pour visiter GR Solaris Cancun - All Inclusive afin d'éviter la foule ?
Décembre est le mois le plus fréquenté au GR Solaris Cancun - All Inclusive à Cancun, tandis qu'août est le mois le plus calme. Vous pouvez vous attendre à beaucoup moins de monde et à une plus grande disponibilité si vous voyagez en août.
Quel mois propose les tarifs les plus bas au GR Solaris Cancun - All Inclusive ?
Septembre est le mois le moins cher pour séjourner au GR Solaris Cancun - All Inclusive à Cancun, avec un prix moyen de 198 $US par nuit ; février est le mois le plus cher, à 635 $US. Le mois le plus calme (août) est différent du mois le moins cher, de sorte que la période la moins fréquentée ne coïncide pas avec les tarifs les plus bas.
Qu'y a-t-il aux alentours et à qui convient le mieux GR Solaris Cancun - All Inclusive ?
Situé dans le Quintana Roo, GR Solaris Cancun - All Inclusive à Cancun convient aux couples et aux familles et met en avant des thèmes de plage et de détente. Les attractions à proximité incluent le terrain de golf Iberostar Cancun, les ruines d'El Rey et la lagune de Nichupté, ainsi que la plage Delfines pour un accès facile à la côte.
Comment les tarifs de cet hôtel se comparent-ils à ceux des autres hôtels de Cancun ?
GR Solaris Cancun - All Inclusive est moins cher que 11 hôtels comparables sur 19 dans la région de Cancun, avec une médiane typique de 247 $US par nuit contre environ 269 $US pour ses concurrents.
Comment le prix par nuit à Royal Solaris Cancún, à Cancún se situe-t-il par rapport aux dernières semaines ?
Le prix actuel de Royal Solaris Cancún, à Cancún est de 177 $US par nuit pour 2 voyageurs, ce qui est bas pour cet hôtel : environ 20 % de moins que sa moyenne de 228 $US enregistrée au cours des 60 derniers jours. La plupart des nuits pendant cette période se situaient entre 190 $US et 308 $US.
Prix pour les dates à venir
septembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
octobre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-09-15: 271.83189706176756USD
- 2026-09-16: 177.6367581586914USD
- 2026-09-17: 177.63273209179687USD
- 2026-09-18: 177.5664945390625USD
- 2026-09-19: 177.53526626367187USD
- 2026-09-20: 5.849168447967529USD
- 2026-09-21: 177.25664492993164USD
- 2026-09-22: 176.30848867163087USD
- 2026-09-23: 186.34176245629882USD
- 2026-09-24: 186.34176245629882USD
- 2026-09-25: 186.34176245629882USD
- 2026-09-26: 186.34176245629882USD
- 2026-09-27: 184.06964285205078USD
- 2026-09-28: 177.52745919482422USD
- 2026-09-29: 177.52745919482422USD
- 2026-09-30: 177.52745919482422USD
- 2026-10-01: 177.52745919482422USD
- 2026-10-02: 177.52745919482422USD
- 2026-10-03: 177.52745919482422USD
- 2026-10-04: 177.52745919482422USD
- 2026-10-05: 177.52745919482422USD
- 2026-10-06: 177.54307333251953USD
- 2026-10-07: 177.55868747021484USD
- 2026-10-08: 177.55868747021484USD
- 2026-10-09: 177.52745919482422USD
- 2026-10-10: 177.52745919482422USD
- 2026-10-11: 177.55868747021484USD
- 2026-10-12: 177.55868747021484USD
- 2026-10-13: 177.52745919482422USD
- 2026-10-14: 177.59772281445314USD
- 2026-10-15: 177.52745919482422USD
- 2026-10-16: 177.52745919482422USD
- 2026-10-17: 177.52745919482422USD
- 2026-10-18: 177.52745919482422USD
- 2026-10-19: 177.53526626367187USD
- 2026-10-20: 177.54307333251953USD
- 2026-10-21: 177.54307333251953USD
- 2026-10-22: 177.53526626367187USD
- 2026-10-23: 177.54307333251953USD
- 2026-10-24: 177.53526626367187USD
- 2026-10-25: 177.53526626367187USD
- 2026-10-26: 177.54307333251953USD
- 2026-10-27: 177.53526626367187USD
- 2026-10-28: 177.55868747021484USD
- 2026-10-29: 177.54307333251953USD
- 2026-10-30: 177.55868747021484USD
- 2026-10-31: 177.53526626367187USD
- 2026-11-01: 227.59480437719725USD
- 2026-11-02: 216.6528472944336USD
- 2026-11-03: 206.71464120239258USD
- 2026-11-04: 206.71464120239258USD
- 2026-11-05: 206.71464120239258USD
- 2026-11-06: 206.71464120239258USD
- 2026-11-07: 204.57646709326173USD
- 2026-11-08: 221.06960021948242USD
- 2026-11-09: 222.57911273535157USD
- 2026-11-10: 204.72700698583984USD
- 2026-11-11: 201.89683950073243USD
- 2026-11-12: 198.17894177001952USD
- 2026-11-13: 204.72700698583984USD
- 2026-11-14: 192.0008896064453USD
- 2026-11-15: 189.78987869580078USD
Le personnel de la réception vous accueillera sur place. Pour toute question, veuillez contacter l’hébergement aux coordonnées indiquées sur la confirmation de réservation. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique. Les arrivées anticipées ne sont pas possibles dans cet établissement.
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces ou par carte de crédit peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Cet hébergement accepte les cartes de crédit et les espèces
- Des modes de paiement sans espèces sont disponibles
- Une partie de l’eau est réutilisée grâce à un système de recyclage des eaux usées.
- Cet hébergement comprend le dispositif de sécurité suivant : un détecteur de fumée
- Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
- Veuillez noter que les normes culturelles et les règles pour les voyageurs peuvent différer selon le pays et l'hébergement. Les règles mentionnées sont fournies par l'hébergement
- L'établissement informe que les demandes de vue depuis le logement effectuées lors de la réservation sont soumises à la disponibilité lors de l'enregistrement.
- Pour tous les paiements effectués par carte de paiement American Express, des frais supplémentaires de 5 % s'appliquent en cas d'annulation ou de remboursement.
- Piscine accessible de 08 h 00 à 19 h 00.
- Seules les personnes enregistrées peuvent accéder aux chambres.
- L'accès à certaines infrastructures peut être restreint. Pour plus d'informations à ce sujet, vous pouvez contacter l'hébergement grâce aux coordonnées fournies dans la confirmation de réservation.
- Modes de paiement sans espèces disponibles pour toutes les transactions.
Équipements populaires
Parking
Navette aéroport
Restaurant
Piscine
Service en chambre
Organisation d'excursions
Général
Service en chambre
Restaurant
Chambres non-fumeurs
Jacuzzi/Bain à remous
Spa et centre de bien-être
Salon de coiffure/Beauté
Club pour enfants
Bar de la piscine
Petit-déjeuner en chambre
Beach Sun Loungers
Snack Bar/Deli
Activités
Piscine
Courts de tennis
Jardin
Plage (à proximité)
Billard
Aire de jeux
Piscine extérieure
Musique live
Mobilier d'extérieur
Pool (Seasonal Outdoor)
Tennis de table
Terrasse
Fitness Center (nearby)
Services
Organisation d'excursions
Nettoyage à sec
Baby-sitting/Services pour enfants
Ménage
Salle de banquet
Coffre-fort
Distributeur automatique de billets
Consigne à bagage
Zone fumeurs
Formalités d'arrivée/Départ express
Laverie
24-Hour Front Desk
Bingo
Concierge Services
Lockers Available
Parking
Parking
Navette aéroport
Parking gratuit
Parking Onsite
Connexion Internet
Wi-fi gratuit