Casa del Mar Cozumel Hotel & Dive Resort with free access to an exclusive beach club

The rooms were clean as well as the property. My only real complaint is the food. I’d recommend going out to eat if you want to experience the true local flavors of the island.

We had a great stay. The staff was incredibly friendly and helpful with anything we needed from help getting logged into wifi to arranging taxis for us. We ate at the restaurant on sight and it was good food and great wait staff. They were fun and got to know us. We really appreciated the ice and filtered water available on site also. We used the pool one day and it was nice, but didn't spend a lot of time there. They have a bridge to walk over the road connected to the property that we used to get to the pier where our dive guides picked us up. It was nice to be able to have a safe/easy way to get across the road while carrying dive gear. We visited in July and our understanding is that was their "off" season. The only downside to this location, which is no fault of their own, is that area restaurants were only open during the hours when the cruise ships were in port, thus closing earlier in the evening. This eliminated some dining options that were easy to walk to. We just learned to grab dinner earlier before the ships left port. Or you can take a taxi into downtime to some very nice restaurants. Overall - very good stay. Nice room amenities, such as a refrigerator, coffee pot, microwave, since, dishes & Silverware. Wifi was good and our family room had 3 tvs, one in each bedroom and one in the living room. We'd stay there again!

We love Casa Del Mar staff and amenities. The food is really good from the menu but they will also customize for your needs. They make a great margarita from scratch versus a mix using limes from Mexico and Squirt (ask for the recipe). The ocean views from your room are breathtaking at sunset. They have their own private beach area and you can snorkel right at the hotel. We find it to be a great value.

The Hotel allows smoking in the pool area. A place where kids are playing and people are relaxing. very disappointing The menu needs improving.several restaurants within walking distance have much better food and a broader menu. The bar is limited in options Those are all Managment/ownership issues and have nothing to do with the wait staff. The service is awesome there.

Casa del Mar, across Melgar (main oceanfront drive) from the beach, is old school Cozumel - verdant gardens, a winding circular drive, and charming, rustic, and comfortable interiors. I stayed at CdM for the first time back in 1993, but through the years I generally stayed at La Ceiba, its former sister property across the street. La Ceiba had been sold off and ruined long ago, catering to the nasty cruise ship passengers (La Ceiba now bought up by Carnival cruise line to aid them in the cash extraction process). But Casa del Mar, the hotel under review here, still feels like old Cozumel. Felt so comfortable to be back, with its swim up bar and its outdoor restaurant, both open late. A pedestrian bridge takes you from the pool area across Melgar to the Del Mar Aquatics dive shop and a decent beach dive. The dive shop will allow other dive companies to pick up there. As far as the room goes, I was in one of the garden view rooms. I enjoyed it. One of the two queen beds was so soft it was unsleepable, but the other one was fine, and there was only one of me. So, when reservating, request a room with new, firm mattresses. The AC took a while to get going, but it got the room nice and frosty. The shower was great - plenty of hot water and good pressure. No issue at all with noise, as this place is buffered by its expansive gardens, where you might see a pair of javelinas roaming. There is a safe in the closet, but you must get the lock from the front desk. Heart and soul here!