Name: Hotel Xcaret Arte - All Parks All Fun Inclusive - Adults Only
Address: Carr. Chetumal - Puerto Juárez Km. 282, Xcaret, Playa del Carmen, Solidaridad, Quintana Roo, Mexico, Playa del Carmen, Quintana Roo, Mexico
Rating: 9.13

Guest reviews

9.1

Superb

Based on 1,432 verified reviews

What guests think

AI-generated summary based on recent guest reviews

At Hotel Xcaret Arte - All Parks All Fun Inclusive - Adults Only, guests praise the stunning, artful grounds, many pools and rooftop areas, mostly friendly service, and easy included access to Xcaret parks, making a high-energy, activity-rich adults getaway.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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10

Kevin

15 Apr 2026

·

Stayed 1 night

Great food and great services

10

Benjamin

30 Mar 2026

·

Stayed 7 nights

Everything was very clean - endless activities to take part in. The staff went well above and beyond to ensure our stay was amazing.

10

Piper

6 Feb 2026

·

Stayed 5 nights

Room was great and clean. The resort itself was beautiful and we enjoyed exploring the grounds. Staff was very friendly and accommodating. We really enjoyed Eliel at Cayuga.

8

Melissa

2 Feb 2026

·

Stayed 2 nights

I enjoyed the swim out room, the food was excellent and the pools. I did not enjoy that you can't order food at the poolside, just drinks. I also didn't enjoy the check in/check out process. There wasn't a clear desk to go to. We had someone walk us a very long way to our room and he did not use that time to explain the restaurant locations or activities at the hotel which would have been a great time. We stayed in our small area of the resort because we felt confused. When it was time to check out, we had no idea where to go and were told 3 different places. That should be very clear and easy process, especially when your car is waiting for you to go to the airport.

10

Boe

25 Jan 2026

·

Stayed 4 nights

Resort is amazing! Pools is excellent, Food is excellent. Beach is excellent. Activities are excellent. Room cleanliness and overall resort is pristine. We thoroughly enjoyed the whole expierence. Our one knock would be the butler service is by far the worst we have experienced in our 5-6 Mexican stays

Carr. Chetumal - Puerto Juárez Km. 282, Xcaret, Playa del Carmen, Solidaridad, Quintana Roo, Mexico

Location

When you stay at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only in Playa del Carmen, you'll be on the beach, within a 5-minute drive of Xplor Theme Park and Xenses Park. This all-inclusive property is 1 mi (1.7 km) from Xcaret Eco Theme Park and 3.1 mi (4.9 km) from Ferry to Cozumel.

Cenote Santa Cruz(0.5 Miles)

Xenses Park(1.2 Miles)

Xcaret Eco Theme Park(1.4 Miles)

Xplor Theme Park(1.5 Miles)

Río Secreto(2.2 Miles)

Ferry to Cozumel(3.1 Miles)

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Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:30

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, parking is available on-site and is complimentary. However, it is limited, so guests are encouraged to arrive early.

A complimentary buffet breakfast is served daily from 7:00 AM to noon.

Yes, pets are allowed with a fee of USD 150 per pet, per stay. Service animals are exempt from fees.

Check-in is from 3:00 PM until 11:30 PM, and check-out is at 12:00 PM. Early check-in or late check-out may be available upon request and could incur additional charges.

Yes, a complimentary roundtrip airport shuttle service is available 24 hours. Guests should contact the property with arrival details prior to travel to arrange the transfer.

The property features step-free entrances and wheelchair-accessible facilities, including public areas and bathrooms. Elevators are available for ease of access.

The property is located on the beach in Playa del Carmen, within a 5-minute drive of Xplor Theme Park and Xenses Park. It is 1 mile from Xcaret Eco Theme Park and 3.1 miles from the Ferry to Cozumel.

Yes, there are 15 outdoor pools, including a pool with a waterslide. The pools are open seasonally, and operational hours may vary.

Children are not allowed at this property as it is exclusively for adults. Therefore, there are no policies regarding children staying for free.

The property does not provide information on extra beds or cribs. Guests are encouraged to contact the property directly for specific requests regarding additional sleeping arrangements.

Hotel Xcaret Arte - All Parks All Fun Inclusive - Adults Only

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Amenities

Property description

Book on Vio

Guest reviews

Superb

What guests think

Location

Property policies

Check-in instructions

Good to know

Optional extras

FAQs

Have a question?

Similar properties

Hotel Xcaret Arte - All Parks All Fun Inclusive - Adults Only