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Grand Riviera Princess - All Inclusive - Image 1
Grand Riviera Princess - All Inclusive - Room
Grand Riviera Princess - All Inclusive - Room
Grand Riviera Princess - All Inclusive - View from room
Grand Riviera Princess - All Inclusive - Reception

Grand Riviera Princess - All Inclusive


Amenities

  • Parking

  • Restaurant

  • Swimming pool

  • Room Service

  • Tour Desk

  • Dry Cleaning

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Property description

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 12 outdoor pools, a nightclub, and a complimentary water park. This property a...
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

At Grand Riviera Princess - All Inclusive, travelers praise the friendly staff, expansive grounds, and pools, but many report ongoing renovation closures, fewer amenities than advertised, and seasonal seaweed that often makes the beach unpleasant or unusable.

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Facilities

Mixed

Cleanliness

Mixed

Rooms

Mixed

Service

Friendly

Location

Remote

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4

John

IAN-logo

18 Mar 2026

·

Stayed 3 nights

First of all, it actually isn't the Grand Riveria Princess the Grand Riveria Princess is under construction. Here are the CONS in no particular order. Slippers and robes .... tiny. Fire it was, a seaweed smell, turned out to be sewage. Gross. Right next to the privilege section. People trying to sell us ad ons everywhere. They would keep asking if my daughter and I were a couple wanting romantic dinners and massages...gross. Plunge pool in the room needed a better filter. Lots of things floating in there. The bathtub was completely not connected to the floor and was loose.You could wobble it. There is no shelf in the shower to put soap or anything on and there are only two small trash cans in the room and two small tables small, meaning like twelve inches in diameter. Every time we needed to do something with our luggage.It was like we had to be Sherlock Holmes to figure out what they wanted us to do with our luggage.All we wanted to do is just take it to our room and take it from our room. People were having actual sex in public. Pointed it out to staff...I did not follow up on that. There is no place for new arrivals to wait or for people who are leaving to wait.So everyone is just kinda wandering around like zombies and the lobby. Arrival, if you're staying in the resort park, that is now closed is very clunky and awkward, and they don't really tell you what to do.You kind of have to figure it out. PROS. Lots of pool locations quiet or loud.
First of all, it actually isn't the Grand Riveria Princess the Grand Riveria Princess is under construction. Here are the CONS in no particular order. Slippers and robes .... tiny. Fire it was, a seaweed smell, turned out to be sewage. Gross. Right next to the privilege section. People trying to sell us ad ons everywhere. They would keep asking if my daughter and I were a couple wanting romantic dinners and massages...gross. Plunge pool in the room needed a better filter. Lots of things floating in there. The bathtub was completely not connected to the floor and was loose.You could wobble it. There is no shelf in the shower to put soap or anything on and there are only two small trash cans in the room and two small tables small, meaning like twelve inches in diameter. Every time we needed to do something with our luggage.It was like we had to be Sherlock Holmes to figure out what they wanted us to do with our luggage.All we wanted to do is just take it to our room and take it from our room. People were having actual sex in public. Pointed it out to staff...I did not follow up on that. There is no place for new arrivals to wait or for people who are leaving to wait.So everyone is just kinda wandering around like zombies and the lobby. Arrival, if you're staying in the resort park, that is now closed is very clunky and awkward, and they don't really tell you what to do.You kind of have to figure it out. PROS. Lots of pool locations quiet or loud.

10

Cindy

IAN-logo

16 Feb 2026

·

Stayed 3 nights

Beautiful resort
Beautiful resort

10

Roger

EXP-logo

30 Jan 2026

·

Stayed 3 nights

The staff was awesome
The staff was awesome

10

Jennifer

IAN-logo

29 Jan 2026

·

Stayed 4 nights

The rooms were very clean staff always friendly
The rooms were very clean staff always friendly

10

Josue

EXP-logo

28 Jan 2026

·

Stayed 6 nights

Super clean room right at the pool, food was amazing. Staff was great very nice place will definitely go back!
Super clean room right at the pool, food was amazing. Staff was great very nice place will definitely go back!

Prolongacion 5 Avenida Manzana 20 Lote 006, Playa del Carmen, Quintana Roo, Mexico

Location

When you stay at Grand Riviera Princess - All Inclusive in Playa del Carmen, you'll be on the beach, within a 15-minute drive of El Camaleón Mayakoba Golf Course and Quinta Avenida. This all-inclusive property is 5.9 mi (9.4 km) from Playa del Carmen Main Beach and 7.4 mi (12 km) from Maroma Beach.

Playa Xcalacoco(1.2 Miles)

Chun-Zumbul (diving site)(1.4 Miles)

El Camaleón Mayakoba Golf Course(1.9 Miles)

Gran Coyote Golf(2 Miles)

Punta Esmeralda Beach(2.9 Miles)

28 de Julio Square(3.3 Miles)

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Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 00:00

Before 12:00


Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs

Yes, free self-parking is available on-site. However, parking is limited.


A complimentary buffet breakfast is served daily from 7 AM to 11:30 AM.


Check-in is at 3:00 PM and check-out is at 12:00 PM. Late check-out may be available for a fee of USD 50, subject to availability.


The property offers step-free entrances and wheelchair-accessible facilities in public areas. However, specific details about room accessibility are not provided.

The property is located on the beach, within a 15-minute drive of Quinta Avenida and El Camaleón Mayakoba Golf Course. It is 5.9 mi (9.4 km) from Playa del Carmen Main Beach and 7.4 mi (12 km) from Maroma Beach.


Yes, there are 12 outdoor swimming pools available, with access from 8:00 AM to 8:00 PM. Please note that pool access is seasonal.


Yes, children are welcome at the property. The minimum age for children to stay for free is not specified.


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