Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only
From
US$296
/ night
Select dates to see prices and availability
From
US$296
/ night
About this property
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor pools, a nightclub, and a 24-hour fitness center. Additional features a...
Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor pools, a nightclub, and a 24-hour fitness center. Additional features at this property include complimentary wireless internet access, concierge services, and a hair salon.
Business amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This property has 14 meeting rooms available for events. Free valet parking is available onsite.
Dining
Enjoy Japanese cuisine at Nami, one of the property's 8 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 6 bars/lounges.
Rooms
Make yourself at home in one of the 313 guestrooms featuring free minibar items and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Location
With a stay at Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and within a 5-minute walk of Mamitas Beach. This all-inclusive property is 1.5 mi (2.4 km) from Playa del Carmen Maritime Terminal and 6.1 mi (9.9 km) from Xplor Theme Park.
What's nearby
Quinta Avenida(0.1 Miles)
Quinta Alegría Shopping Mall(0.2 Miles)
Mamitas Beach(0.2 Miles)
Playa del Carmen Main Beach(0.2 Miles)
Mario Villanueva Madrid(0.2 Miles)
Super Chedraui Selecto Avenida 10(0.3 Miles)
Pier Navega(0.3 Miles)
Calle Corazón(0.4 Miles)
Calle 12(0.4 Miles)
Nuestra Senora del Carmen Catholic Church(0.5 Miles)
Frida Kahlo Museum(0.5 Miles)
3D Museum of Wonders(0.6 Miles)
Riviera Gran Casino(0.6 Miles)
Central Square(0.7 Miles)
Chabad Playa del Carmen(0.7 Miles)
Cozumel Intl. Airport (CZM)(21.5 Miles)
Cancun Intl. Airport (CUN)(34.6 Miles)
Parking
Restaurant
Swimming pool
Room service
Valet parking
Tour desk
Location
1a. Avenida esquina Calle 26, Colonia Centro, Downtown Playa del Carmen, Playa del Carmen, Solidaridad, Quintana Roo, Mexico
Quinta Avenida (0.1 Miles)
Quinta Alegría Shopping Mall (0.2 Miles)
Mamitas Beach (0.2 Miles)
Playa del Carmen Main Beach (0.2 Miles)
Mario Villanueva Madrid (0.2 Miles)
Super Chedraui Selecto Avenida 10 (0.3 Miles)
Room options
15
Premium Room, 2 Queen Beds (Ocean Front)
Room details
2 Large Double Beds
Sleeps 3
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
11
Premium Room, 1 King Bed (Swim Up)
Room details
1 Extra-Large Double Bed
Sleeps 2
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
12
Premium Room, 2 Queen Beds, Partial Ocean View
Room details
2 Large Double Beds
Sleeps 3
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
10
Premium Room, 2 Queen Beds, Ocean View
Room details
2 Large Double Beds
Sleeps 3
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
12
Premium Room, 1 King Bed, Partial Ocean View
Room details
1 Extra-Large Double Bed
Sleeps 2
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
8
Premium Room, Accessible
Room details
2 Large Double Beds
Sleeps 3
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
11
Suite (The Elixir Plunge Pool)
Room details
1 Extra-Large Double Bed
Sleeps 2
BalconySeparate Dining AreaAir ConditioningWi-Fi (Free)Separate Living RoomPlunge Pool
12
Presidential Suite
Room details
1 Extra-Large Double Bed
Sleeps 2
BalconySeparate Dining AreaAir ConditioningWi-Fi (Free)Separate Living RoomPlunge Pool
10
Premium Room, 1 King Bed, Garden View
Room details
1 Extra-Large Double Bed
Sleeps 2
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
12
Suite (The Horizon)
Room details
1 Extra-Large Double Bed
Sleeps 2
BalconySeparate Dining AreaAir ConditioningWi-Fi (Free)Separate Living Room
11
Premium Room, 1 King Bed, Garden View (Plunge)
Room details
1 Extra-Large Double Bed
Sleeps 2
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
11
Suite (The Devossion)
Room details
1 Extra-Large Double Bed
Sleeps 2
BalconySeparate Dining AreaAir ConditioningWi-Fi (Free)Separate Living RoomPlunge Pool
12
Premium Room, 1 King Bed (Ocean Front)
Room details
1 Extra-Large Double Bed
Sleeps 2
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
9
Premium Room, 1 King Bed, Ocean View
Room details
1 Extra-Large Double Bed
Sleeps 2
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
12
Premium Room, 2 Queen Beds, Garden View (Plunge)
Room details
2 Large Double Beds
Sleeps 3
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
11
Premium Room, 2 Queen Beds, Garden View
Room details
2 Large Double Beds
Sleeps 3
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
12
Premium Room, 2 Queen Beds (Swim Up)
Room details
2 Large Double Beds
Sleeps 3
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
Guest reviews of Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only
9.1
Superb
Based on 696 verified reviews
What guests think
AI-generated summary based on recent guest reviews
At Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only, many reviewers praise the friendly staff, clean grounds, pools and beach, and the convenient location near Fifth Avenue, while dining variety and wait times receive mixed feedback.
Read moreWas this helpful?
What guests think
At Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only, many reviewers praise the friendly staff, clean grounds, pools and beach, and the convenient location near Fifth Avenue, while dining variety and wait times receive mixed feedback.
Rooms are spacious and comfortable, with many enjoying ocean views or upgrades, though a few mention plumbing or construction noise and limited soundproofing. Facilities like the spa, cabanas, and bars earn praise, but some guests note cabana wear, midday pool residue, and an unsightly ocean barrier. Overall, expect a stylish, service-forward beachfront stay with lively surroundings and dining that can be excellent but sometimes limited or slow.
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
Pools, beach access, spa, cabanas, and bars are highlights with a lively vibe. Some guests mention cabana cushion wear, midday pool residue, and an unattractive ocean barrier.
Related guest reviews
10
Stephane
25 Nov 2025
·
Stayed 6 nights
Le site est très beau les piscine wow! Le personnel très attentionné. La nourriture est excellente. Ambiance super pour un 18 ans et plus, relaxe mais agréable…musique lounge, afrohouse à la piscine. La plage est la plus belle du secteur. Aucune algue durant notre passage.
Le site est très beau les piscine wow! Le personnel très attentionné. La nourriture est excellente. Ambiance super pour un 18 ans et plus, relaxe mais agréable…musique lounge, afrohouse à la piscine. La plage est la plus belle du secteur. Aucune algue durant notre passage.
10
Matt J.
18 Nov 2025
·
Stayed 5 nights
The facilities were great and the building was impressive. The best aspect of our experience was the staff and their friendly manner throughout our stay.
The facilities were great and the building was impressive. The best aspect of our experience was the staff and their friendly manner throughout our stay.
8
Yael
25 Feb 2026
·
Stayed 3 nights
The hotel is absolutely stunning, with great service and some of the best room cleanliness I’ve experienced. The pool and beach are excellent as well. When it comes to the food, I would personally prefer less variety and a higher overall standard. They really do try very hard, but as someone who has stayed at Live Aqua in Cancun, the food there is significantly better. For example, at the steakhouse the filet and the burger were excellent, while the New York strip steak was poorly trimmed and simply not edible. Another example is that whenever I ordered raw fish, except for specific dishes at the Japanese restaurant it had been sitting in lemon for far too long and arrived overly cured rather than fresh and vibrant, which was disappointing. Once you learn what’s good at each restaurant and which dishes are handled properly, you can definitely enjoy the dining experience but it does take some time to figure that out. The alcohol is excellent, the service is good, and the selection is great. For anyone who isn’t particularly foodie-oriented, I would definitely recommend coming.
The hotel is absolutely stunning, with great service and some of the best room cleanliness I’ve experienced. The pool and beach are excellent as well. When it comes to the food, I would personally prefer less variety and a higher overall standard. They really do try very hard, but as someone who has stayed at Live Aqua in Cancun, the food there is significantly better. For example, at the steakhouse the filet and the burger were excellent, while the New York strip steak was poorly trimmed and simply not edible. Another example is that whenever I ordered raw fish, except for specific dishes at the Japanese restaurant it had been sitting in lemon for far too long and arrived overly cured rather than fresh and vibrant, which was disappointing. Once you learn what’s good at each restaurant and which dishes are handled properly, you can definitely enjoy the dining experience but it does take some time to figure that out. The alcohol is excellent, the service is good, and the selection is great. For anyone who isn’t particularly foodie-oriented, I would definitely recommend coming.
10
Sara
21 Feb 2026
·
Stayed 6 nights
Spotless, outstanding location and staff. The drinks were well done and it was easy to find a chair by the pool or the beach. The food might seem limited to some, I don’t need a constant smorgasbord. Lots of variety- wood fired pizza, pasta, salads, made to order by the pool or beach. there was definitely lots of fish and seafood-. Everything I had was yummy and lots of grilled veggies which I love. . The steakhouse was excellent! Our room was gorgeous and we were upgraded to an even better suite during our stay. Then, if you want a break from the gorgeous beach, you are two blocks from a vibrant area of town. Live music, performers and shopping. Love this resort and the location!
Spotless, outstanding location and staff. The drinks were well done and it was easy to find a chair by the pool or the beach. The food might seem limited to some, I don’t need a constant smorgasbord. Lots of variety- wood fired pizza, pasta, salads, made to order by the pool or beach. there was definitely lots of fish and seafood-. Everything I had was yummy and lots of grilled veggies which I love. . The steakhouse was excellent! Our room was gorgeous and we were upgraded to an even better suite during our stay. Then, if you want a break from the gorgeous beach, you are two blocks from a vibrant area of town. Live music, performers and shopping. Love this resort and the location!
6
Emma
31 Dec 2025
·
Stayed 4 nights
Great rooms, hotel is still amazing in terms of layout, pools / beach access etc. Unfortunately the change in ownership and move to all inclusive has made this hotel less desirable. There is no app / booking system in place to support any of the restaurants, every single night there was up to a 90 minute wait to get dinner at the hotel. We gave up half way through the trip and left the hotel for food. Drinks are poor and watered down, breakfast has declined since the change too. The property and service is still incredible but the food and beverages offered all inclusive completely let it down.
Great rooms, hotel is still amazing in terms of layout, pools / beach access etc. Unfortunately the change in ownership and move to all inclusive has made this hotel less desirable. There is no app / booking system in place to support any of the restaurants, every single night there was up to a 90 minute wait to get dinner at the hotel. We gave up half way through the trip and left the hotel for food. Drinks are poor and watered down, breakfast has declined since the change too. The property and service is still incredible but the food and beverages offered all inclusive completely let it down.
8
Phillip
22 Nov 2025
·
Stayed 7 nights
Spotless room. Beautiful hotel. Absolutely incredible service. Fantastic spa. Only fault was not enough food options, especially if you don't eat fish
Spotless room. Beautiful hotel. Absolutely incredible service. Fantastic spa. Only fault was not enough food options, especially if you don't eat fish
10
Michelle
1 Nov 2025
·
Stayed 9 nights
Premium liquor with knowledgeable mixologist. Notario served well poolside . Hector will be greatly missed. Loved the clean level cabana beds and infinity pools . Roberto at upper bar was great . Speakeasy was an added bonus . America was pleasant and Abraham helped immensely with initial check in and any enquiries .
Premium liquor with knowledgeable mixologist. Notario served well poolside . Hector will be greatly missed. Loved the clean level cabana beds and infinity pools . Roberto at upper bar was great . Speakeasy was an added bonus . America was pleasant and Abraham helped immensely with initial check in and any enquiries .
6
Ackley
27 Nov 2025
·
Stayed 7 nights
The grounds were the best part of the resort. Very clean. The cushions in the Cabana beds need to be replaced as all of them have indents where ppl constantly sit in the same place. Pools could use a mid day cleaning as you can see the build up of suntan lotion and grease on top of the water. The bathroom shower stall in our room was not the cleanest. The mirrors in our room had dark spots all over them. They need to be replaced. All staff were lovely and attentive. The food was very bland with the exception of the meat that was grilled daily at lunchtime. Portions were also very small at dinner
The grounds were the best part of the resort. Very clean. The cushions in the Cabana beds need to be replaced as all of them have indents where ppl constantly sit in the same place. Pools could use a mid day cleaning as you can see the build up of suntan lotion and grease on top of the water. The bathroom shower stall in our room was not the cleanest. The mirrors in our room had dark spots all over them. They need to be replaced. All staff were lovely and attentive. The food was very bland with the exception of the meat that was grilled daily at lunchtime. Portions were also very small at dinner
10
Tony
28 Dec 2025
·
Stayed 3 nights
Rent och fräscht personalen var vänliga tillmötesgående poolområdet magiskt.
Rent och fräscht personalen var vänliga tillmötesgående poolområdet magiskt.
6
Paulina
22 Nov 2025
·
Stayed 2 nights
The staff was super nice and helpful! Bartender Marco was so nice and made amazing drinks. Pool side food was amazing with great options and the staff was really nice. Food from the grill was really great. Steak was cooked perfectly with great side options with a ton of flavor. However, the barrier in the ocean is not pleasant to look at and ruins the view- adding rocks ontop would make it a bit more pleasing to the eye. There was a decent amount of floating trash in the ocean as you walk down the beach. There was seaweed with an odor but the resort did a great job of clearing this off but the smell did linger. Some parts of the property like pool tile and deck board by beach looks as if it needs to be repainted or updated. You can access town easily from this resort which is very nice to go to shops. We also loved the sports bar with games! This was fun to pop in grab a drink or snack and hangout!
The staff was super nice and helpful! Bartender Marco was so nice and made amazing drinks. Pool side food was amazing with great options and the staff was really nice. Food from the grill was really great. Steak was cooked perfectly with great side options with a ton of flavor. However, the barrier in the ocean is not pleasant to look at and ruins the view- adding rocks ontop would make it a bit more pleasing to the eye. There was a decent amount of floating trash in the ocean as you walk down the beach. There was seaweed with an odor but the resort did a great job of clearing this off but the smell did linger. Some parts of the property like pool tile and deck board by beach looks as if it needs to be repainted or updated. You can access town easily from this resort which is very nice to go to shops. We also loved the sports bar with games! This was fun to pop in grab a drink or snack and hangout!
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AI-generated summary based on recent guest reviews
Cleanliness
Rooms and common areas are frequently described as spotless and well maintained. A few reports note less thorough shower or plunge pool cleaning and worn mirrors.
Related guest reviews
10
Mauricio
1 Dec 2025
·
Stayed 5 nights
Excelente hotel com quarto amplo, confortável e limpo. All inclusive com comida muito boa e boa qualidade de marcas de bebidas. Funcionários muito atenciosos com destaque para Jesus no vallet park, Jhonny e Marco no bar e Luis no restaurante do café da manhã.
Excelente hotel com quarto amplo, confortável e limpo. All inclusive com comida muito boa e boa qualidade de marcas de bebidas. Funcionários muito atenciosos com destaque para Jesus no vallet park, Jhonny e Marco no bar e Luis no restaurante do café da manhã.
8
Raquel
9 Nov 2025
·
Stayed 5 nights
The room was not 100 percent spotless, the plunge pool needed a bit more cleaning, the staff was courteous but slow to respond. Kept calling the front desk but no response. Had to walk to the front if I had a question
The room was not 100 percent spotless, the plunge pool needed a bit more cleaning, the staff was courteous but slow to respond. Kept calling the front desk but no response. Had to walk to the front if I had a question
8
Yael
25 Feb 2026
·
Stayed 3 nights
The hotel is absolutely stunning, with great service and some of the best room cleanliness I’ve experienced. The pool and beach are excellent as well. When it comes to the food, I would personally prefer less variety and a higher overall standard. They really do try very hard, but as someone who has stayed at Live Aqua in Cancun, the food there is significantly better. For example, at the steakhouse the filet and the burger were excellent, while the New York strip steak was poorly trimmed and simply not edible. Another example is that whenever I ordered raw fish, except for specific dishes at the Japanese restaurant it had been sitting in lemon for far too long and arrived overly cured rather than fresh and vibrant, which was disappointing. Once you learn what’s good at each restaurant and which dishes are handled properly, you can definitely enjoy the dining experience but it does take some time to figure that out. The alcohol is excellent, the service is good, and the selection is great. For anyone who isn’t particularly foodie-oriented, I would definitely recommend coming.
The hotel is absolutely stunning, with great service and some of the best room cleanliness I’ve experienced. The pool and beach are excellent as well. When it comes to the food, I would personally prefer less variety and a higher overall standard. They really do try very hard, but as someone who has stayed at Live Aqua in Cancun, the food there is significantly better. For example, at the steakhouse the filet and the burger were excellent, while the New York strip steak was poorly trimmed and simply not edible. Another example is that whenever I ordered raw fish, except for specific dishes at the Japanese restaurant it had been sitting in lemon for far too long and arrived overly cured rather than fresh and vibrant, which was disappointing. Once you learn what’s good at each restaurant and which dishes are handled properly, you can definitely enjoy the dining experience but it does take some time to figure that out. The alcohol is excellent, the service is good, and the selection is great. For anyone who isn’t particularly foodie-oriented, I would definitely recommend coming.
10
Sara
21 Feb 2026
·
Stayed 6 nights
Spotless, outstanding location and staff. The drinks were well done and it was easy to find a chair by the pool or the beach. The food might seem limited to some, I don’t need a constant smorgasbord. Lots of variety- wood fired pizza, pasta, salads, made to order by the pool or beach. there was definitely lots of fish and seafood-. Everything I had was yummy and lots of grilled veggies which I love. . The steakhouse was excellent! Our room was gorgeous and we were upgraded to an even better suite during our stay. Then, if you want a break from the gorgeous beach, you are two blocks from a vibrant area of town. Live music, performers and shopping. Love this resort and the location!
Spotless, outstanding location and staff. The drinks were well done and it was easy to find a chair by the pool or the beach. The food might seem limited to some, I don’t need a constant smorgasbord. Lots of variety- wood fired pizza, pasta, salads, made to order by the pool or beach. there was definitely lots of fish and seafood-. Everything I had was yummy and lots of grilled veggies which I love. . The steakhouse was excellent! Our room was gorgeous and we were upgraded to an even better suite during our stay. Then, if you want a break from the gorgeous beach, you are two blocks from a vibrant area of town. Live music, performers and shopping. Love this resort and the location!
10
Luis
5 Nov 2025
·
Stayed 5 nights
The room was spot less and the service was fantastic, I will be back and recommend it.
The room was spot less and the service was fantastic, I will be back and recommend it.
8
Phillip
22 Nov 2025
·
Stayed 7 nights
Spotless room. Beautiful hotel. Absolutely incredible service. Fantastic spa. Only fault was not enough food options, especially if you don't eat fish
Spotless room. Beautiful hotel. Absolutely incredible service. Fantastic spa. Only fault was not enough food options, especially if you don't eat fish
6
Ackley
27 Nov 2025
·
Stayed 7 nights
The grounds were the best part of the resort. Very clean. The cushions in the Cabana beds need to be replaced as all of them have indents where ppl constantly sit in the same place. Pools could use a mid day cleaning as you can see the build up of suntan lotion and grease on top of the water. The bathroom shower stall in our room was not the cleanest. The mirrors in our room had dark spots all over them. They need to be replaced. All staff were lovely and attentive. The food was very bland with the exception of the meat that was grilled daily at lunchtime. Portions were also very small at dinner
The grounds were the best part of the resort. Very clean. The cushions in the Cabana beds need to be replaced as all of them have indents where ppl constantly sit in the same place. Pools could use a mid day cleaning as you can see the build up of suntan lotion and grease on top of the water. The bathroom shower stall in our room was not the cleanest. The mirrors in our room had dark spots all over them. They need to be replaced. All staff were lovely and attentive. The food was very bland with the exception of the meat that was grilled daily at lunchtime. Portions were also very small at dinner
10
Harjit
12 Nov 2025
·
Stayed 5 nights
Staff, service cleanliness stood out. The staff went above and beyond to form connections and make us feel special. They ensured we had everything we needed. Drinks were great for an all inclusive. They did not seem watered down. Food was really good (mostly). Location is perfect- On the beach but very close to the main area with bars restaurants snd shops.
Staff, service cleanliness stood out. The staff went above and beyond to form connections and make us feel special. They ensured we had everything we needed. Drinks were great for an all inclusive. They did not seem watered down. Food was really good (mostly). Location is perfect- On the beach but very close to the main area with bars restaurants snd shops.
10
Tony
28 Dec 2025
·
Stayed 3 nights
Rent och fräscht personalen var vänliga tillmötesgående poolområdet magiskt.
Rent och fräscht personalen var vänliga tillmötesgående poolområdet magiskt.
10
Jaime Antonio Carrera
10 Nov 2025
·
Stayed 7 nights
Muy limpio y tranquilo.
Muy limpio y tranquilo.
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AI-generated summary based on recent guest reviews
Rooms
Spacious, comfortable rooms with attractive decor and many ocean views or upgrades. A few guests report plumbing or construction noise and limited soundproofing.
Related guest reviews
10
German
4 Sept 2025
·
Stayed 1 night
Big rooms, excellent service, great food options, and front beach.
Big rooms, excellent service, great food options, and front beach.
10
Mauricio
1 Dec 2025
·
Stayed 5 nights
Excelente hotel com quarto amplo, confortável e limpo. All inclusive com comida muito boa e boa qualidade de marcas de bebidas. Funcionários muito atenciosos com destaque para Jesus no vallet park, Jhonny e Marco no bar e Luis no restaurante do café da manhã.
Excelente hotel com quarto amplo, confortável e limpo. All inclusive com comida muito boa e boa qualidade de marcas de bebidas. Funcionários muito atenciosos com destaque para Jesus no vallet park, Jhonny e Marco no bar e Luis no restaurante do café da manhã.
10
Ana Maria
23 Sept 2025
·
Stayed 3 nights
Clean room, staff, location, elegance, decoration
Clean room, staff, location, elegance, decoration
10
Ana
1 Nov 2025
·
Stayed 7 nights
My room was well stocked I choose a swim up which was beautiful. For my birthday friendly gentleman named Jesus that helped me with my bags to my room organized my scream birthday cake and they painted the mirror with ghost face. He had help from another worker but dint get to meet that person but i am truly grateful thank you for the amazing birthday and experience.
My room was well stocked I choose a swim up which was beautiful. For my birthday friendly gentleman named Jesus that helped me with my bags to my room organized my scream birthday cake and they painted the mirror with ghost face. He had help from another worker but dint get to meet that person but i am truly grateful thank you for the amazing birthday and experience.
10
Alexander
24 Nov 2025
·
Stayed 7 nights
My wife and I came to Devossion by Live Aqua for our honeymoon and it was an incredible experience for us. We stayed for 7 nights in late November 2025. We spent most of our time at the pool or beach. We were most concerned about not having a swim up bar but we sat in Gerardo or Miguel’s sections at the beach or pool every day and never spent more than 10min without a drink in our hand. Both those guys were incredible and super friendly. Never even had to leave the pool to get a drink either, they left it for us right on the edge of the pool. All the bartenders are very particular and we witnessed them put a drop of every drink on their hand to make sure every drink left the bar perfectly… they did. By the end of a few days we were just asking them to make things we’d like when we wanted to switch it up and they nailed it based on what we already ordered pretty much every time. Melanie and Adrian were awesome at keeping everyone engaged and informed of any activities and only time we felt we missed out was when we spent too much time at the beach(not their fault, obviously). Their manager, apologies because I am blanking on his name) was also awesome and the life of the party during all the champagne celebrations, which by the way, is an awesome touch and built a good social opportunity to anyone wanting to be more social. Our only area for improvement is the sound-proofing in our room.
My wife and I came to Devossion by Live Aqua for our honeymoon and it was an incredible experience for us. We stayed for 7 nights in late November 2025. We spent most of our time at the pool or beach. We were most concerned about not having a swim up bar but we sat in Gerardo or Miguel’s sections at the beach or pool every day and never spent more than 10min without a drink in our hand. Both those guys were incredible and super friendly. Never even had to leave the pool to get a drink either, they left it for us right on the edge of the pool. All the bartenders are very particular and we witnessed them put a drop of every drink on their hand to make sure every drink left the bar perfectly… they did. By the end of a few days we were just asking them to make things we’d like when we wanted to switch it up and they nailed it based on what we already ordered pretty much every time. Melanie and Adrian were awesome at keeping everyone engaged and informed of any activities and only time we felt we missed out was when we spent too much time at the beach(not their fault, obviously). Their manager, apologies because I am blanking on his name) was also awesome and the life of the party during all the champagne celebrations, which by the way, is an awesome touch and built a good social opportunity to anyone wanting to be more social. Our only area for improvement is the sound-proofing in our room.
8
Mina
11 Nov 2025
·
Stayed 5 nights
I had a pleasant stay at Devossion by Live Aqua Playa del Carmen. The room was spacious with a beautiful oceanfront view, and the room service was excellent, available multiple times a day, including in-room dining. The beach was lovely, though there was some seaweed during the last couple of days; the staff did a great job cleaning it each morning. It’s worth noting that the beach isn’t private, as it’s public by law. There were a few downsides: there was a constant sound of running water coming from upstairs, and nearby construction could be heard at times. The resort also seemed a bit understaffed. Although there are four restaurant options, we often had to wait 20–30 minutes for a table and another 45 minutes to an hour for food. Most of the staff were friendly and accommodating, with the exception of one person, Ms. America. Overall, despite a few inconveniences, it was a comfortable and enjoyable stay.
I had a pleasant stay at Devossion by Live Aqua Playa del Carmen. The room was spacious with a beautiful oceanfront view, and the room service was excellent, available multiple times a day, including in-room dining. The beach was lovely, though there was some seaweed during the last couple of days; the staff did a great job cleaning it each morning. It’s worth noting that the beach isn’t private, as it’s public by law. There were a few downsides: there was a constant sound of running water coming from upstairs, and nearby construction could be heard at times. The resort also seemed a bit understaffed. Although there are four restaurant options, we often had to wait 20–30 minutes for a table and another 45 minutes to an hour for food. Most of the staff were friendly and accommodating, with the exception of one person, Ms. America. Overall, despite a few inconveniences, it was a comfortable and enjoyable stay.
10
Leonel
18 Nov 2025
·
Stayed 1 night
Trato excelente, Linda habitación, muchos restaurantes gran club de playa
Trato excelente, Linda habitación, muchos restaurantes gran club de playa
10
Sara
21 Feb 2026
·
Stayed 6 nights
Spotless, outstanding location and staff. The drinks were well done and it was easy to find a chair by the pool or the beach. The food might seem limited to some, I don’t need a constant smorgasbord. Lots of variety- wood fired pizza, pasta, salads, made to order by the pool or beach. there was definitely lots of fish and seafood-. Everything I had was yummy and lots of grilled veggies which I love. . The steakhouse was excellent! Our room was gorgeous and we were upgraded to an even better suite during our stay. Then, if you want a break from the gorgeous beach, you are two blocks from a vibrant area of town. Live music, performers and shopping. Love this resort and the location!
Spotless, outstanding location and staff. The drinks were well done and it was easy to find a chair by the pool or the beach. The food might seem limited to some, I don’t need a constant smorgasbord. Lots of variety- wood fired pizza, pasta, salads, made to order by the pool or beach. there was definitely lots of fish and seafood-. Everything I had was yummy and lots of grilled veggies which I love. . The steakhouse was excellent! Our room was gorgeous and we were upgraded to an even better suite during our stay. Then, if you want a break from the gorgeous beach, you are two blocks from a vibrant area of town. Live music, performers and shopping. Love this resort and the location!
10
Rosa
4 Dec 2025
·
Stayed 2 nights
The beach view from our room was unobstructed. The service was top of the line. The meals, snacks, and drinks were simply delicious. We were not aware of this resort, since we had not been to Playa del Carmen however, our nephew (one of your employees) Luis Angel Guzman Lopez, was your best advocate and convinced us to visit and stay at Devossion. We will definetely go back.
The beach view from our room was unobstructed. The service was top of the line. The meals, snacks, and drinks were simply delicious. We were not aware of this resort, since we had not been to Playa del Carmen however, our nephew (one of your employees) Luis Angel Guzman Lopez, was your best advocate and convinced us to visit and stay at Devossion. We will definetely go back.
10
Caitlin
28 Nov 2025
·
Stayed 6 nights
The check in process was extremely smooth. Cold towels were a nice touch when we arrived. Process was quick and our room was upgraded. Suite was amazing. Spacious, very clean, and loaded with extras. The resort itself is impressive. Starbucks, the restaurants, and especially the staff. Everyone was so welcoming and friendly. The location couldn’t be better. Close to everything.
The check in process was extremely smooth. Cold towels were a nice touch when we arrived. Process was quick and our room was upgraded. Suite was amazing. Spacious, very clean, and loaded with extras. The resort itself is impressive. Starbucks, the restaurants, and especially the staff. Everyone was so welcoming and friendly. The location couldn’t be better. Close to everything.
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AI-generated summary based on recent guest reviews
Service
Service is widely praised as friendly and attentive, with many shout-outs to staff and some smooth check-ins and upgrades. Others experienced slow responses, long restaurant queues, understaffing, and delayed room readiness or checkout.
Related guest reviews
6
Martin
11 Nov 2025
·
Stayed 2 nights
Check-in took 1,5 hours as the rooms weren’t ready. Checkout was another hours wasted. Ok food in the restaurants. Nice staff. Great location in Playa del Carmen.
Check-in took 1,5 hours as the rooms weren’t ready. Checkout was another hours wasted. Ok food in the restaurants. Nice staff. Great location in Playa del Carmen.
10
Lance
1 Dec 2025
·
Stayed 7 nights
We booked this resort for its location right downtown Playa. The location was great, but what was even better was the extremely high level of service we received from the amazing staff. Every single staff member we met, from reception, security, pool and lobby bars was beyond anything we’ve ever experienced. This is obviously a place where the staff feels appreciated by the owners. Will 200% be back.
We booked this resort for its location right downtown Playa. The location was great, but what was even better was the extremely high level of service we received from the amazing staff. Every single staff member we met, from reception, security, pool and lobby bars was beyond anything we’ve ever experienced. This is obviously a place where the staff feels appreciated by the owners. Will 200% be back.
8
Mina
11 Nov 2025
·
Stayed 5 nights
I had a pleasant stay at Devossion by Live Aqua Playa del Carmen. The room was spacious with a beautiful oceanfront view, and the room service was excellent, available multiple times a day, including in-room dining. The beach was lovely, though there was some seaweed during the last couple of days; the staff did a great job cleaning it each morning. It’s worth noting that the beach isn’t private, as it’s public by law. There were a few downsides: there was a constant sound of running water coming from upstairs, and nearby construction could be heard at times. The resort also seemed a bit understaffed. Although there are four restaurant options, we often had to wait 20–30 minutes for a table and another 45 minutes to an hour for food. Most of the staff were friendly and accommodating, with the exception of one person, Ms. America. Overall, despite a few inconveniences, it was a comfortable and enjoyable stay.
I had a pleasant stay at Devossion by Live Aqua Playa del Carmen. The room was spacious with a beautiful oceanfront view, and the room service was excellent, available multiple times a day, including in-room dining. The beach was lovely, though there was some seaweed during the last couple of days; the staff did a great job cleaning it each morning. It’s worth noting that the beach isn’t private, as it’s public by law. There were a few downsides: there was a constant sound of running water coming from upstairs, and nearby construction could be heard at times. The resort also seemed a bit understaffed. Although there are four restaurant options, we often had to wait 20–30 minutes for a table and another 45 minutes to an hour for food. Most of the staff were friendly and accommodating, with the exception of one person, Ms. America. Overall, despite a few inconveniences, it was a comfortable and enjoyable stay.
8
Raquel
9 Nov 2025
·
Stayed 5 nights
The room was not 100 percent spotless, the plunge pool needed a bit more cleaning, the staff was courteous but slow to respond. Kept calling the front desk but no response. Had to walk to the front if I had a question
The room was not 100 percent spotless, the plunge pool needed a bit more cleaning, the staff was courteous but slow to respond. Kept calling the front desk but no response. Had to walk to the front if I had a question
10
robert
30 Nov 2025
·
Stayed 7 nights
Our stay at this hotel was absolutely phenomenal from start to finish! The property itself is stunning—immaculately clean, beautifully maintained, and every corner exudes a sense of care and attention to detail. The service was truly world-class. Roberto at the lobby bar, Mateo in the restaurant, and Jhonny at the pool bar were exceptional, and every single team member we encountered went above and beyond to make us feel welcome. The staff’s warmth, attentiveness, and genuine friendliness transformed our stay into something truly special. The beach is breathtaking—pristine, serene, and perfect for relaxing or taking in the incredible views. Dining at the restaurants and the pool deck grill was a delight; every meal was fresh, flavorful, and perfectly presented. The arts and crafts team added a uniquely fun and memorable touch, allowing us to create our own souvenirs—what a wonderful way to take home a personal memento of our stay! The front desk team was always ready to help with anything we needed, and the greeting team set the perfect tone on arrival with cold towels and refreshing drinks—such a thoughtful and classy welcome. Every detail, from the gorgeous surroundings to the flawless service, made this an unforgettable experience. We left feeling completely spoiled and will absolutely be returning. This hotel is a true gem, and we cannot recommend it highly enough!
Our stay at this hotel was absolutely phenomenal from start to finish! The property itself is stunning—immaculately clean, beautifully maintained, and every corner exudes a sense of care and attention to detail. The service was truly world-class. Roberto at the lobby bar, Mateo in the restaurant, and Jhonny at the pool bar were exceptional, and every single team member we encountered went above and beyond to make us feel welcome. The staff’s warmth, attentiveness, and genuine friendliness transformed our stay into something truly special. The beach is breathtaking—pristine, serene, and perfect for relaxing or taking in the incredible views. Dining at the restaurants and the pool deck grill was a delight; every meal was fresh, flavorful, and perfectly presented. The arts and crafts team added a uniquely fun and memorable touch, allowing us to create our own souvenirs—what a wonderful way to take home a personal memento of our stay! The front desk team was always ready to help with anything we needed, and the greeting team set the perfect tone on arrival with cold towels and refreshing drinks—such a thoughtful and classy welcome. Every detail, from the gorgeous surroundings to the flawless service, made this an unforgettable experience. We left feeling completely spoiled and will absolutely be returning. This hotel is a true gem, and we cannot recommend it highly enough!
10
Sara
21 Feb 2026
·
Stayed 6 nights
Spotless, outstanding location and staff. The drinks were well done and it was easy to find a chair by the pool or the beach. The food might seem limited to some, I don’t need a constant smorgasbord. Lots of variety- wood fired pizza, pasta, salads, made to order by the pool or beach. there was definitely lots of fish and seafood-. Everything I had was yummy and lots of grilled veggies which I love. . The steakhouse was excellent! Our room was gorgeous and we were upgraded to an even better suite during our stay. Then, if you want a break from the gorgeous beach, you are two blocks from a vibrant area of town. Live music, performers and shopping. Love this resort and the location!
Spotless, outstanding location and staff. The drinks were well done and it was easy to find a chair by the pool or the beach. The food might seem limited to some, I don’t need a constant smorgasbord. Lots of variety- wood fired pizza, pasta, salads, made to order by the pool or beach. there was definitely lots of fish and seafood-. Everything I had was yummy and lots of grilled veggies which I love. . The steakhouse was excellent! Our room was gorgeous and we were upgraded to an even better suite during our stay. Then, if you want a break from the gorgeous beach, you are two blocks from a vibrant area of town. Live music, performers and shopping. Love this resort and the location!
10
Diana
2 Nov 2025
·
Stayed 4 nights
Entire staff in all areas...super friendly and helpful! Enjoyed the activities around the pool area. ANDREAS was a great host and loved thet he participated in getting the groups involved!!!!
Entire staff in all areas...super friendly and helpful! Enjoyed the activities around the pool area. ANDREAS was a great host and loved thet he participated in getting the groups involved!!!!
6
Ackley
27 Nov 2025
·
Stayed 7 nights
The grounds were the best part of the resort. Very clean. The cushions in the Cabana beds need to be replaced as all of them have indents where ppl constantly sit in the same place. Pools could use a mid day cleaning as you can see the build up of suntan lotion and grease on top of the water. The bathroom shower stall in our room was not the cleanest. The mirrors in our room had dark spots all over them. They need to be replaced. All staff were lovely and attentive. The food was very bland with the exception of the meat that was grilled daily at lunchtime. Portions were also very small at dinner
The grounds were the best part of the resort. Very clean. The cushions in the Cabana beds need to be replaced as all of them have indents where ppl constantly sit in the same place. Pools could use a mid day cleaning as you can see the build up of suntan lotion and grease on top of the water. The bathroom shower stall in our room was not the cleanest. The mirrors in our room had dark spots all over them. They need to be replaced. All staff were lovely and attentive. The food was very bland with the exception of the meat that was grilled daily at lunchtime. Portions were also very small at dinner
10
Harjit
12 Nov 2025
·
Stayed 5 nights
Staff, service cleanliness stood out. The staff went above and beyond to form connections and make us feel special. They ensured we had everything we needed. Drinks were great for an all inclusive. They did not seem watered down. Food was really good (mostly). Location is perfect- On the beach but very close to the main area with bars restaurants snd shops.
Staff, service cleanliness stood out. The staff went above and beyond to form connections and make us feel special. They ensured we had everything we needed. Drinks were great for an all inclusive. They did not seem watered down. Food was really good (mostly). Location is perfect- On the beach but very close to the main area with bars restaurants snd shops.
10
Caitlin
28 Nov 2025
·
Stayed 6 nights
The check in process was extremely smooth. Cold towels were a nice touch when we arrived. Process was quick and our room was upgraded. Suite was amazing. Spacious, very clean, and loaded with extras. The resort itself is impressive. Starbucks, the restaurants, and especially the staff. Everyone was so welcoming and friendly. The location couldn’t be better. Close to everything.
The check in process was extremely smooth. Cold towels were a nice touch when we arrived. Process was quick and our room was upgraded. Suite was amazing. Spacious, very clean, and loaded with extras. The resort itself is impressive. Starbucks, the restaurants, and especially the staff. Everyone was so welcoming and friendly. The location couldn’t be better. Close to everything.
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AI-generated summary based on recent guest reviews
Location
Beachfront setting steps from Fifth Avenue makes it easy to reach shops and nightlife. The beach is public and can be busy, with occasional seaweed and some noise from neighboring clubs.
Related guest reviews
6
Martin
11 Nov 2025
·
Stayed 2 nights
Check-in took 1,5 hours as the rooms weren’t ready. Checkout was another hours wasted. Ok food in the restaurants. Nice staff. Great location in Playa del Carmen.
Check-in took 1,5 hours as the rooms weren’t ready. Checkout was another hours wasted. Ok food in the restaurants. Nice staff. Great location in Playa del Carmen.
10
Kelly
18 Nov 2025
·
Stayed 7 nights
Resort is very clean and beautiful. Staff was top notch - friendly and helpful! Food excellent but we would have loved an option for Mexican food for lunch and dinner (besides room service). They seem to be working on a few areas of the resort, so perhaps they are adding dining options. Beach is stunning, but is public so very busy on weekends. Our stay was mostly quiet with some occasional loud club music from the neighboring resorts. Overall a very nice vacation!
Resort is very clean and beautiful. Staff was top notch - friendly and helpful! Food excellent but we would have loved an option for Mexican food for lunch and dinner (besides room service). They seem to be working on a few areas of the resort, so perhaps they are adding dining options. Beach is stunning, but is public so very busy on weekends. Our stay was mostly quiet with some occasional loud club music from the neighboring resorts. Overall a very nice vacation!
10
Lance
1 Dec 2025
·
Stayed 7 nights
We booked this resort for its location right downtown Playa. The location was great, but what was even better was the extremely high level of service we received from the amazing staff. Every single staff member we met, from reception, security, pool and lobby bars was beyond anything we’ve ever experienced. This is obviously a place where the staff feels appreciated by the owners. Will 200% be back.
We booked this resort for its location right downtown Playa. The location was great, but what was even better was the extremely high level of service we received from the amazing staff. Every single staff member we met, from reception, security, pool and lobby bars was beyond anything we’ve ever experienced. This is obviously a place where the staff feels appreciated by the owners. Will 200% be back.
8
Mina
11 Nov 2025
·
Stayed 5 nights
I had a pleasant stay at Devossion by Live Aqua Playa del Carmen. The room was spacious with a beautiful oceanfront view, and the room service was excellent, available multiple times a day, including in-room dining. The beach was lovely, though there was some seaweed during the last couple of days; the staff did a great job cleaning it each morning. It’s worth noting that the beach isn’t private, as it’s public by law. There were a few downsides: there was a constant sound of running water coming from upstairs, and nearby construction could be heard at times. The resort also seemed a bit understaffed. Although there are four restaurant options, we often had to wait 20–30 minutes for a table and another 45 minutes to an hour for food. Most of the staff were friendly and accommodating, with the exception of one person, Ms. America. Overall, despite a few inconveniences, it was a comfortable and enjoyable stay.
I had a pleasant stay at Devossion by Live Aqua Playa del Carmen. The room was spacious with a beautiful oceanfront view, and the room service was excellent, available multiple times a day, including in-room dining. The beach was lovely, though there was some seaweed during the last couple of days; the staff did a great job cleaning it each morning. It’s worth noting that the beach isn’t private, as it’s public by law. There were a few downsides: there was a constant sound of running water coming from upstairs, and nearby construction could be heard at times. The resort also seemed a bit understaffed. Although there are four restaurant options, we often had to wait 20–30 minutes for a table and another 45 minutes to an hour for food. Most of the staff were friendly and accommodating, with the exception of one person, Ms. America. Overall, despite a few inconveniences, it was a comfortable and enjoyable stay.
10
Lori
10 Nov 2025
·
Stayed 7 nights
Staff, food, location
Staff, food, location
10
Sara
21 Feb 2026
·
Stayed 6 nights
Spotless, outstanding location and staff. The drinks were well done and it was easy to find a chair by the pool or the beach. The food might seem limited to some, I don’t need a constant smorgasbord. Lots of variety- wood fired pizza, pasta, salads, made to order by the pool or beach. there was definitely lots of fish and seafood-. Everything I had was yummy and lots of grilled veggies which I love. . The steakhouse was excellent! Our room was gorgeous and we were upgraded to an even better suite during our stay. Then, if you want a break from the gorgeous beach, you are two blocks from a vibrant area of town. Live music, performers and shopping. Love this resort and the location!
Spotless, outstanding location and staff. The drinks were well done and it was easy to find a chair by the pool or the beach. The food might seem limited to some, I don’t need a constant smorgasbord. Lots of variety- wood fired pizza, pasta, salads, made to order by the pool or beach. there was definitely lots of fish and seafood-. Everything I had was yummy and lots of grilled veggies which I love. . The steakhouse was excellent! Our room was gorgeous and we were upgraded to an even better suite during our stay. Then, if you want a break from the gorgeous beach, you are two blocks from a vibrant area of town. Live music, performers and shopping. Love this resort and the location!
8
Charles
1 Aug 2025
·
Stayed 1 night
Tucked away property is in great location & food was limited but good.
Tucked away property is in great location & food was limited but good.
10
Zachery James
9 Nov 2025
·
Stayed 9 nights
The hotel is right on the beach and a block away from shopping and dining options. The resort itself offers a large selection of food and drinks for you to choose from with some of the friendliest staff. The pools are very nice and all the views are beautiful. I would highly recommend this resort to anyone wanting to stay at an all inclusive in cancun.
The hotel is right on the beach and a block away from shopping and dining options. The resort itself offers a large selection of food and drinks for you to choose from with some of the friendliest staff. The pools are very nice and all the views are beautiful. I would highly recommend this resort to anyone wanting to stay at an all inclusive in cancun.
6
Paulina
22 Nov 2025
·
Stayed 2 nights
The staff was super nice and helpful! Bartender Marco was so nice and made amazing drinks. Pool side food was amazing with great options and the staff was really nice. Food from the grill was really great. Steak was cooked perfectly with great side options with a ton of flavor. However, the barrier in the ocean is not pleasant to look at and ruins the view- adding rocks ontop would make it a bit more pleasing to the eye. There was a decent amount of floating trash in the ocean as you walk down the beach. There was seaweed with an odor but the resort did a great job of clearing this off but the smell did linger. Some parts of the property like pool tile and deck board by beach looks as if it needs to be repainted or updated. You can access town easily from this resort which is very nice to go to shops. We also loved the sports bar with games! This was fun to pop in grab a drink or snack and hangout!
The staff was super nice and helpful! Bartender Marco was so nice and made amazing drinks. Pool side food was amazing with great options and the staff was really nice. Food from the grill was really great. Steak was cooked perfectly with great side options with a ton of flavor. However, the barrier in the ocean is not pleasant to look at and ruins the view- adding rocks ontop would make it a bit more pleasing to the eye. There was a decent amount of floating trash in the ocean as you walk down the beach. There was seaweed with an odor but the resort did a great job of clearing this off but the smell did linger. Some parts of the property like pool tile and deck board by beach looks as if it needs to be repainted or updated. You can access town easily from this resort which is very nice to go to shops. We also loved the sports bar with games! This was fun to pop in grab a drink or snack and hangout!
10
Caitlin
28 Nov 2025
·
Stayed 6 nights
The check in process was extremely smooth. Cold towels were a nice touch when we arrived. Process was quick and our room was upgraded. Suite was amazing. Spacious, very clean, and loaded with extras. The resort itself is impressive. Starbucks, the restaurants, and especially the staff. Everyone was so welcoming and friendly. The location couldn’t be better. Close to everything.
The check in process was extremely smooth. Cold towels were a nice touch when we arrived. Process was quick and our room was upgraded. Suite was amazing. Spacious, very clean, and loaded with extras. The resort itself is impressive. Starbucks, the restaurants, and especially the staff. Everyone was so welcoming and friendly. The location couldn’t be better. Close to everything.
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AI-generated summary based on recent guest reviews
Dining
Many enjoyed tasty meals, grills, and quality drinks, but recurring comments cite limited restaurant options, long waits, inconsistent dishes, and occasional blandness or watered-down drinks.
Related guest reviews
10
Kelly
18 Nov 2025
·
Stayed 7 nights
Resort is very clean and beautiful. Staff was top notch - friendly and helpful! Food excellent but we would have loved an option for Mexican food for lunch and dinner (besides room service). They seem to be working on a few areas of the resort, so perhaps they are adding dining options. Beach is stunning, but is public so very busy on weekends. Our stay was mostly quiet with some occasional loud club music from the neighboring resorts. Overall a very nice vacation!
Resort is very clean and beautiful. Staff was top notch - friendly and helpful! Food excellent but we would have loved an option for Mexican food for lunch and dinner (besides room service). They seem to be working on a few areas of the resort, so perhaps they are adding dining options. Beach is stunning, but is public so very busy on weekends. Our stay was mostly quiet with some occasional loud club music from the neighboring resorts. Overall a very nice vacation!
8
Mina
11 Nov 2025
·
Stayed 5 nights
I had a pleasant stay at Devossion by Live Aqua Playa del Carmen. The room was spacious with a beautiful oceanfront view, and the room service was excellent, available multiple times a day, including in-room dining. The beach was lovely, though there was some seaweed during the last couple of days; the staff did a great job cleaning it each morning. It’s worth noting that the beach isn’t private, as it’s public by law. There were a few downsides: there was a constant sound of running water coming from upstairs, and nearby construction could be heard at times. The resort also seemed a bit understaffed. Although there are four restaurant options, we often had to wait 20–30 minutes for a table and another 45 minutes to an hour for food. Most of the staff were friendly and accommodating, with the exception of one person, Ms. America. Overall, despite a few inconveniences, it was a comfortable and enjoyable stay.
I had a pleasant stay at Devossion by Live Aqua Playa del Carmen. The room was spacious with a beautiful oceanfront view, and the room service was excellent, available multiple times a day, including in-room dining. The beach was lovely, though there was some seaweed during the last couple of days; the staff did a great job cleaning it each morning. It’s worth noting that the beach isn’t private, as it’s public by law. There were a few downsides: there was a constant sound of running water coming from upstairs, and nearby construction could be heard at times. The resort also seemed a bit understaffed. Although there are four restaurant options, we often had to wait 20–30 minutes for a table and another 45 minutes to an hour for food. Most of the staff were friendly and accommodating, with the exception of one person, Ms. America. Overall, despite a few inconveniences, it was a comfortable and enjoyable stay.
10
TAKASHI
25 Oct 2025
·
Stayed 3 nights
食事の選択肢が少ないかと思いました
食事の選択肢が少ないかと思いました
8
Yael
25 Feb 2026
·
Stayed 3 nights
The hotel is absolutely stunning, with great service and some of the best room cleanliness I’ve experienced. The pool and beach are excellent as well. When it comes to the food, I would personally prefer less variety and a higher overall standard. They really do try very hard, but as someone who has stayed at Live Aqua in Cancun, the food there is significantly better. For example, at the steakhouse the filet and the burger were excellent, while the New York strip steak was poorly trimmed and simply not edible. Another example is that whenever I ordered raw fish, except for specific dishes at the Japanese restaurant it had been sitting in lemon for far too long and arrived overly cured rather than fresh and vibrant, which was disappointing. Once you learn what’s good at each restaurant and which dishes are handled properly, you can definitely enjoy the dining experience but it does take some time to figure that out. The alcohol is excellent, the service is good, and the selection is great. For anyone who isn’t particularly foodie-oriented, I would definitely recommend coming.
The hotel is absolutely stunning, with great service and some of the best room cleanliness I’ve experienced. The pool and beach are excellent as well. When it comes to the food, I would personally prefer less variety and a higher overall standard. They really do try very hard, but as someone who has stayed at Live Aqua in Cancun, the food there is significantly better. For example, at the steakhouse the filet and the burger were excellent, while the New York strip steak was poorly trimmed and simply not edible. Another example is that whenever I ordered raw fish, except for specific dishes at the Japanese restaurant it had been sitting in lemon for far too long and arrived overly cured rather than fresh and vibrant, which was disappointing. Once you learn what’s good at each restaurant and which dishes are handled properly, you can definitely enjoy the dining experience but it does take some time to figure that out. The alcohol is excellent, the service is good, and the selection is great. For anyone who isn’t particularly foodie-oriented, I would definitely recommend coming.
10
Sara
21 Feb 2026
·
Stayed 6 nights
Spotless, outstanding location and staff. The drinks were well done and it was easy to find a chair by the pool or the beach. The food might seem limited to some, I don’t need a constant smorgasbord. Lots of variety- wood fired pizza, pasta, salads, made to order by the pool or beach. there was definitely lots of fish and seafood-. Everything I had was yummy and lots of grilled veggies which I love. . The steakhouse was excellent! Our room was gorgeous and we were upgraded to an even better suite during our stay. Then, if you want a break from the gorgeous beach, you are two blocks from a vibrant area of town. Live music, performers and shopping. Love this resort and the location!
Spotless, outstanding location and staff. The drinks were well done and it was easy to find a chair by the pool or the beach. The food might seem limited to some, I don’t need a constant smorgasbord. Lots of variety- wood fired pizza, pasta, salads, made to order by the pool or beach. there was definitely lots of fish and seafood-. Everything I had was yummy and lots of grilled veggies which I love. . The steakhouse was excellent! Our room was gorgeous and we were upgraded to an even better suite during our stay. Then, if you want a break from the gorgeous beach, you are two blocks from a vibrant area of town. Live music, performers and shopping. Love this resort and the location!
6
Emma
31 Dec 2025
·
Stayed 4 nights
Great rooms, hotel is still amazing in terms of layout, pools / beach access etc. Unfortunately the change in ownership and move to all inclusive has made this hotel less desirable. There is no app / booking system in place to support any of the restaurants, every single night there was up to a 90 minute wait to get dinner at the hotel. We gave up half way through the trip and left the hotel for food. Drinks are poor and watered down, breakfast has declined since the change too. The property and service is still incredible but the food and beverages offered all inclusive completely let it down.
Great rooms, hotel is still amazing in terms of layout, pools / beach access etc. Unfortunately the change in ownership and move to all inclusive has made this hotel less desirable. There is no app / booking system in place to support any of the restaurants, every single night there was up to a 90 minute wait to get dinner at the hotel. We gave up half way through the trip and left the hotel for food. Drinks are poor and watered down, breakfast has declined since the change too. The property and service is still incredible but the food and beverages offered all inclusive completely let it down.
8
Phillip
22 Nov 2025
·
Stayed 7 nights
Spotless room. Beautiful hotel. Absolutely incredible service. Fantastic spa. Only fault was not enough food options, especially if you don't eat fish
Spotless room. Beautiful hotel. Absolutely incredible service. Fantastic spa. Only fault was not enough food options, especially if you don't eat fish
10
Michelle
1 Nov 2025
·
Stayed 9 nights
Premium liquor with knowledgeable mixologist. Notario served well poolside . Hector will be greatly missed. Loved the clean level cabana beds and infinity pools . Roberto at upper bar was great . Speakeasy was an added bonus . America was pleasant and Abraham helped immensely with initial check in and any enquiries .
Premium liquor with knowledgeable mixologist. Notario served well poolside . Hector will be greatly missed. Loved the clean level cabana beds and infinity pools . Roberto at upper bar was great . Speakeasy was an added bonus . America was pleasant and Abraham helped immensely with initial check in and any enquiries .
6
Ackley
27 Nov 2025
·
Stayed 7 nights
The grounds were the best part of the resort. Very clean. The cushions in the Cabana beds need to be replaced as all of them have indents where ppl constantly sit in the same place. Pools could use a mid day cleaning as you can see the build up of suntan lotion and grease on top of the water. The bathroom shower stall in our room was not the cleanest. The mirrors in our room had dark spots all over them. They need to be replaced. All staff were lovely and attentive. The food was very bland with the exception of the meat that was grilled daily at lunchtime. Portions were also very small at dinner
The grounds were the best part of the resort. Very clean. The cushions in the Cabana beds need to be replaced as all of them have indents where ppl constantly sit in the same place. Pools could use a mid day cleaning as you can see the build up of suntan lotion and grease on top of the water. The bathroom shower stall in our room was not the cleanest. The mirrors in our room had dark spots all over them. They need to be replaced. All staff were lovely and attentive. The food was very bland with the exception of the meat that was grilled daily at lunchtime. Portions were also very small at dinner
8
Charles
1 Aug 2025
·
Stayed 1 night
Tucked away property is in great location & food was limited but good.
Tucked away property is in great location & food was limited but good.
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AI-generated summary based on recent guest reviews
10
Jennifer
5 weeks ago
·
Stayed 4 nights
Beautiful place! We had a great time!!
Beautiful place! We had a great time!!
8
Datevia
17 Aug 2026
·
Stayed 3 nights
Clean great staff and the location is everything. Food could be better but other than that perfect
Clean great staff and the location is everything. Food could be better but other than that perfect
10
Isabel
12 Jul 2026
·
Stayed 7 nights
Everything was amazing. Only thing they need is a swim up bar. Staff was amazing
Everything was amazing. Only thing they need is a swim up bar. Staff was amazing
10
Andrea
6 Jul 2026
·
Stayed 3 nights
The whole experience was great! The staff were amazing and attentive. The massages at the spa were some of the best I have ever had. Getting to use the spa facilities for an additional 2 hours was so relaxing. The cenote pool is very cool. If you intend on using the lap pool, bring goggles. The eucalyptus steam room was my favorite feature in the spa. The food was delicious! The fire roll at Nami is lit, literally. The daily changing breakfast buffet has something for everyone. 5th Ave is within walking distance for fun, adventures, shopping, food and entertainment with the locals. The seaweed is abundant in the ocean which is a deterrent. It's a small resort with an intimate vibe. Overall, I highly recommend this destination. I stayed 3 nights and it was perfect.
The whole experience was great! The staff were amazing and attentive. The massages at the spa were some of the best I have ever had. Getting to use the spa facilities for an additional 2 hours was so relaxing. The cenote pool is very cool. If you intend on using the lap pool, bring goggles. The eucalyptus steam room was my favorite feature in the spa. The food was delicious! The fire roll at Nami is lit, literally. The daily changing breakfast buffet has something for everyone. 5th Ave is within walking distance for fun, adventures, shopping, food and entertainment with the locals. The seaweed is abundant in the ocean which is a deterrent. It's a small resort with an intimate vibe. Overall, I highly recommend this destination. I stayed 3 nights and it was perfect.
10
Londone
3 Jul 2026
·
Stayed 4 nights
I recently stayed at Devossion in Cancun and overall had a good experience. The property has a nice atmosphere and feels modern and relaxing. The staff were welcoming and helpful whenever I needed assistance, which made the stay more comfortable. The rooms were clean and had a nice setup, with a comfortable bed and decent amenities. The location is convenient if you’re trying to get around Cancun, and it wasn’t too hard to access nearby attractions or transportation. There were a few small things that could be improved, like response times during busy hours and a couple of minor maintenance details, but nothing that ruined the stay. Overall, I’d say Devossion is a solid place to stay if you’re visiting Cancun and want something comfortable, clean, and easygoing. I’d consider staying again.
I recently stayed at Devossion in Cancun and overall had a good experience. The property has a nice atmosphere and feels modern and relaxing. The staff were welcoming and helpful whenever I needed assistance, which made the stay more comfortable. The rooms were clean and had a nice setup, with a comfortable bed and decent amenities. The location is convenient if you’re trying to get around Cancun, and it wasn’t too hard to access nearby attractions or transportation. There were a few small things that could be improved, like response times during busy hours and a couple of minor maintenance details, but nothing that ruined the stay. Overall, I’d say Devossion is a solid place to stay if you’re visiting Cancun and want something comfortable, clean, and easygoing. I’d consider staying again.
FAQs about Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only
Is parking available at the property?
Free valet parking is available onsite, with parking height restrictions applying.
Is breakfast offered at the hotel?
Breakfast in the room is available, but specific details about the type and cost are not provided.
Does the property allow pets?
No pets and no service animals are allowed at this property.
What are the check-in and check-out times?
Check-in is from 15:00 until 23:59, and check-out is at 12:00. Early or late check-in/check-out may incur additional charges and can be requested at the front desk.
What accessibility features does the property offer?
The property has limited wheelchair accessibility, including step-free entrances and accessible facilities in public areas. However, specific details about room accessibility features are not provided.
Where is the property located in relation to key landmarks?
The property is centrally located in Playa del Carmen, just steps from Quinta Avenida and within a 5-minute walk of Mamitas Beach. It is approximately 1.5 miles from Playa del Carmen Maritime Terminal and 6.1 miles from Xplor Theme Park.
Does the property have a swimming pool?
Yes, the property features 4 outdoor pools, including an infinity pool and a seasonal outdoor pool. Pool access is available from 8:00 AM to 7:00 PM.
What are the policies for guests staying with children?
Children 17 years old and younger are not permitted at this adults-only property.
What are the policies regarding extra beds and cribs?
Specific information about extra beds and cribs is not provided. However, it is noted that extra-person charges may apply depending on property policy.
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Considering this hotel for your Playa del Carmen trip?
What do room rates at Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only typically cost?
Over the next 60–90 days, room rates at Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only in Playa del Carmen typically average around US$382 a night for two guests, ranging from US$261 to US$580 on peak dates.
What is the location like around Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only?
Set in Quintana Roo, Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only in Playa del Carmen is located steps from Quinta Avenida and a short walk to Mamitas Beach and the 3D Museum of Wonders. The hotel suits beach-focused stays and romantic spa breaks, with easy access to Playa del Carmen Main Beach and Calle Corazón for dining and nightlife.
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-19: 269.85999946746824USD
- 2026-09-20: 272.8799979751587USD
- 2026-09-21: 272.85999520111085USD
- 2026-09-22: 272.85999520111085USD
- 2026-09-23: 263.8599904846191USD
- 2026-09-24: 259.7178924026489USD
- 2026-09-25: 259.7677416976928USD
- 2026-09-26: 273.71671646575925USD
- 2026-09-27: 287.5254090820312USD
- 2026-09-28: 273.8699951660156USD
- 2026-09-29: 284.8599956512451USD
- 2026-09-30: 310.85999370727535USD
- 2026-10-01: 259.8599961730957USD
- 2026-10-02: 306.8599993957519USD
- 2026-10-03: 344.8599803863525USD
- 2026-10-04: 279.85998524627684USD
- 2026-10-05: 259.8599961730957USD
- 2026-10-06: 263.8599904846191USD
- 2026-10-07: 270.85999804534913USD
- 2026-10-08: 286.8599928070068USD
- 2026-10-09: 288.8599899627685USD
- 2026-10-10: 266.8599862182617USD
- 2026-10-11: 261.8599933288574USD
- 2026-10-12: 266.8599862182617USD
- 2026-10-13: 299.859974319458USD
- 2026-10-14: 272.85999520111085USD
- 2026-10-15: 264.8599890625USD
- 2026-10-16: 261.8599933288574USD
- 2026-10-17: 273.8699951660156USD
- 2026-10-18: 259.8599961730957USD
- 2026-10-19: 273.8599937789917USD
- 2026-10-20: 272.85999520111085USD
- 2026-10-21: 259.8599961730957USD
- 2026-10-22: 353.8600026184082USD
- 2026-10-23: 335.8599931854248USD
- 2026-10-24: 266.8599862182617USD
- 2026-10-25: 259.8599961730957USD
- 2026-10-26: 259.8599961730957USD
- 2026-10-27: 262.8599919067383USD
- 2026-10-28: 285.85999422912596USD
- 2026-10-29: 343.8599818084717USD
- 2026-10-30: 260.85999475097657USD
- 2026-10-31: 402.86000299682615USD
- 2026-11-01: 272.85999520111085USD
- 2026-11-02: 317.8599837524414USD
- 2026-11-03: 375.860006362915USD
- 2026-11-04: 359.85999408569336USD
- 2026-11-05: 320.85997948608394USD
- 2026-11-06: 355.8599997741699USD
- 2026-11-07: 320.85997948608394USD
- 2026-11-08: 313.85998944091796USD
- 2026-11-09: 311.85999228515624USD
- 2026-11-10: 416.8599830871582USD
- 2026-11-11: 384.598801473999USD
- 2026-11-12: 395.92800837097167USD
- 2026-11-13: 283.85999707336424USD
- 2026-11-14: 386.85999071960447USD
- 2026-11-15: 388.8599878753662USD
- 2026-11-16: 262.8599919067383USD
- 2026-11-17: 484.85999147644037USD
- 2026-11-18: 463.8599863098144USD
- 2026-11-19: 349.85997327575683USD
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests must indicate the correct number of guests, at the time of booking. Extra-person fees apply for more than 2 guests per room and are collected at the property.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- This property accepts MXN currency only for all onsite payments, including incidentals.
- This property caters to LGBTQ+ guests.
- Pool access available from 8:00 AM to 7:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
- A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
- A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
- Children 17 years old and younger are not permitted at this adults-only property.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Parking height restrictions apply.
- Cashless payment methods are available for all transactions.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Pet fee: USD 100 per pet (varies based on length of stay)
- Service animals are exempt from fees
- A late check-out fee will be charged
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Room service
Valet parking
Tour desk
General
Room service
Restaurant
Non-smoking rooms
Sauna
Hot tub/Jacuzzi
Steam room
Massage
Spa & wellness centre
Barber/Beauty shop
Facial treatments
Packed lunches
Breakfast in the room
Adults only
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Parking
Parking
Valet parking
Free parking
Parking Onsite
Activities
Swimming pool
Garden
Beach (nearby)
Pool outdoor
Live music
Pool (Infinity)
Outdoor Furniture
Pool (Seasonal Outdoor)
Terrace
Fitness Center (nearby)
Services
Tour desk
Housekeeping
Banquet facilities
Safe-deposit box
ATM/Cash machine
Luggage storage
Self laundry
24-Hour Front Desk
Concierge Services
Internet
Free wi-fi