Grand Park Royal Cozumel - All Inclusive

We visit Park Royal over spring break every year, and have done so for the last 10 years or so. Every year, they make improvements. Recently, they upgraded both the outdoor and indoor bars. The updates are wonderful. Special shout-out to our favorite server, Jorge! He is the best! Much love, brother! You can find better all-inclusive resorts in Cancun, Cabo, etc., but what you can't find in those areas is the world's largest swimming pool. The ocean in Cozumel is the best for swimmers, snorkelers, and divers. And unlike the mainland, there's also never any seaweed. Crystal clear, beautiful water full of coral and marine life. It's a world treasure! Cozumel is our favorite all-inclusive destination, and Park Royal is our favorite resort on the island. We love it. We will be back next year. Thank you!!!

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For the past twenty years I have use the grand park Royal for my scuba vacations. And always as part of that, I would smoke a cigar and watch the sunset nightly. Sitting on a lounge chair with nobody within 30 feet I lit the cigar. The “pool guard” ran by three women smoking cigarettes and a group vaping to get to me to demand I put it out. I left the area. Feeling I had been selected while others were ignored. Disappointed at the way he spoke and how it was handled

The facilites are great but the attention was not so good until they talk to the manager. After this incident, they were nicer

Half the staff was happy we were there as the other half was rude! AC didn’t work, safe broken asked for a replacement, said we would get one in 10 min never came. Buffet was horrible, we will not be going back to this property. I will give them one more shot at the Cancún property as we stayed there the year before and I was great! As far a Cozumel not going to return!