Is parking available at the property?

Self parking is available on-site for a fee of EUR 38.50 per day.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are served on weekdays from 5:30 AM to 10:30 AM and on weekends from 5:30 AM to 11:00 AM for a fee of approximately EUR 34 per person.

Are pets allowed at the property?

Pets are allowed with a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What is the location of the property in relation to key landmarks?

The hotel is located in Düsseldorf (Stadtbezirk 5), within a 10-minute drive of Merkur Spiel-Arena and Messe Düsseldorf. It is approximately 1.4 km from Düsseldorf Intl. Airport and 5.4 mi from Konigsallee.

What are the policies for guests staying with children?

One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

A rollaway bed is available for a fee of EUR 30 per night, and advance request or confirmation is required for its availability.

Sheraton Duesseldorf Airport Hotel

Average nightly price at Sheraton Duesseldorf Airport Hotel by month, last 12 months (USD)
Month	Average price
January	$166
February	$215
March	$172
April	$205
May	$261
June	$178
July	$144
August	$136
September	$217
October	$295
November	$243
December	$149

What guests think

Across many reviews, Sheraton Duesseldorf Airport Hotel stands out for its unbeatable location next to the terminals, very quiet rooms despite the runway nearby, and consistently friendly, efficient staff that make early departures and late arrivals smooth.

Rooms are comfortable with good beds, but several guests note dated decor, small bathrooms, warm temperatures or weak Wi-Fi in some areas. Cleanliness is usually praised, though recurring comments mention moldy grout or maintenance wear in some bathrooms. On-site dining is handy and often good, yet prices can be high, the bar lacks atmosphere at times, and parking or wayfinding can be confusing. Overall, it’s a very convenient airport stopover with dependable comfort rather than a destination stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

On-site restaurant and bar are available, but several guests found the bar lacking atmosphere or pricey. Airport parking is convenient yet can be confusing or expensive, and the small gym is acceptable though dated.

Related guest reviews

8

Diego

Mar 31, 2025

·

Stayed 1 night

Easy to get in Nice check in Good gym Best place where to relax between one flight and another

8

kirk

Aug 25, 2025

·

Stayed 1 night

Evening person was very helpful, easy check out , Parking was difficult, expensive

10

Dirk

Jun 15, 2025

·

Stayed 1 night

Schönes Hotel direkt am Flughafen. Die Bar könnte schöner sein und auch länger aufhaben.

Translate

10

Michael

Sep 22, 2025

·

Stayed 2 nights

Font desk staff was amazing, the room for clean and confortable and the hot water was plentiful.. zero complaints with our stay..not to mention to train lines that run into the main station, allowing you to sightsee the city without a cab or Uber cost..however, the bar's drink prices are stupid high.. $25 for a beer and a glass of rose' wine..

10

Marek

Sep 24, 2025

·

Stayed 4 nights

Parking at the airport was at first quite confusing, but as I learned later on, it became fairly easy.

8

Amanda

Feb 15, 2026

·

Stayed 1 night

Restaurant was very good, although expensive. The staff were all very pleasant……especially attentive at the bar…. The bar itself could do with an improved atmosphere, maybe some pictures on the walls would help

8

FRANK

Sep 9, 2025

·

Stayed 1 night

Goede locatie vooral als je daar s’morgens moet vertrekken. Parking

Translate

8

Diego

Sep 10, 2024

·

Stayed 1 night

The welcome at the desk has been excellent! The hotel itself is ok… the room so silent and the bed ok… the gym need to be updated but acceptable.. among all the options close to the airport one of the best!

8

Inge M.

May 26, 2025

·

Stayed 1 night

Zentrale Lage am Flughafen, besser geht es nicht. Checkin freundlich und kompentent Bar geschlossen, wegen Personalausfall. Öffentlcher Bereich braucht teilweise eine Renovierung

Translate

8

Neil

Oct 7, 2025

·

Stayed 2 nights

Convenient location but a little tired in places and the bar area is soul-less. Needs some thought on how to improve the bar/restaurant areas.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Rooms are generally clean and well kept, with several guests calling them spotless. Repeated criticisms highlight moldy or worn bathroom grout and occasional lapses like dusty corners or empty toiletries.

Related guest reviews

8

Sylvia

Dec 20, 2022

·

Stayed 19,345 nights

Lage: Sehr Praktisch, in direkter Nähe zum Flughafen (Hotel liegt über dem Parkplatz P3). Mit Dem Aufzug kommt man im P3 an und geht stets überdacht zum Terminal B. Verpflegung: Super Frühstück, tolle Aussicht. Auf dem Restaurant Otto. Ausstattung: Das Zimmer ist geräumig und hat alles was man braucht. TV, Föhn, Bügeleisen, Bügelbrett, Safe. Eine kleine Arbeitsfläche (Schreibtisch) und guten WLAN empfang. 2 Wasserflaschen standen zum trinken (gratis) bereit. Einzige minus Punkt: unser Badezimmer war renovierungsbefürftig und wenig einladend. Hygiene könnte besser sein im ganzen Zimmer und im Aufzug. Fazit: Die Vorteile übertreffen, das Personal ist sehr freundlich und ich würde hier stets wieder übernachten, gerade wenn man vor einem langen Flug entspannen und pünktlich/stressfrei zum Gate gelangen will. Ich werde wieder kommen.

Translate

8

Mika

Sep 9, 2025

·

Stayed 1 night

The location of the hotel was perfect for a short trip, and the staff was friendly — especially Habib, who worked at breakfast service. His professionalism and warm service stood out. The hotel room was partly updated, but the cleanliness of the bathroom and the mold spots on the silicone joints of the bathtub did not reflect the star rating. Some of the silicone joints had been replaced, while others had not. I also wondered why, if the rooms were being renovated, a bathtub with the only shower was left in the room. These small details may affect my choice of hotel in the future.

10

Will

Dec 15, 2025

·

Stayed 3 nights

Friendly staff, good room cleaning service, well soundproofed rooms considering it is in airport

8

Alexandra

Jul 29, 2025

·

Stayed 1 night

Excellent breakfast, very clean, comfortable bed, nice staff.

10

Gabriele

Sep 30, 2025

·

Stayed 1 night

The room was spotless. I really appreciated that The hotel was hard to get to. The hotel offers a direct route to the departure gates. Very easy and secure

10

Alastair

Nov 29, 2025

·

Stayed 1 night

Perfectly positioned for airport stay. Welcome and check-out just as you would want. Rooms very tidy and clean. Service staff friendly and polite. Everything as you would wish except real milk would have been better than creamer.

6

Stephany

Dec 16, 2024

·

Stayed 1 night

The sheets were clean and beds comfortable. But- The room was very dirty/dusty. Could see along all the carpeting along walls and corners . Black mold in corners of shower, water leaked on the floor from shower. Room need a deep clean and replacement of Carpet - so atleast you can “see” how old and in need of updating this room was.

10

Mehmet S.

Dec 5, 2024

·

Stayed 1 night

Everything was very well organized and clean and the staff was extremely friendly, helpful and professional!!! Hotel is directly next to the Airport and everything is in walking distance!

4

Marc-Oliver

Oct 15, 2024

·

Stayed 1 night

Ein dreckiges Handtuch, Bas stand nach der Dusche unter Wasser, da die Dichtung nicht hält was sie soll. Dischgel war leer, sollte eigentlich bei ser Reinigung auffallen.

Translate

8

Birgit

Dec 12, 2024

·

Stayed 1 night

We enjoyed our one night stay at this property. Being able to just walk across the street to the terminal is very convenient. The early flyers free breakfast we appreciated very much. Beds are very comfortable. We were not happy with the bathroom. Half glass shower makes it easy to flood. Also the shower head was difficult to use and there was some mold in the corner of the bathtub.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are quiet with very comfortable beds, but several feel basic or dated, and some bathrooms are small. Multiple guests report warm rooms or weak Wi-Fi, and a number of rooms lack a refrigerator/minibar.

Related guest reviews

8

James C.

Aug 29, 2023

·

Stayed 1 night

I stayed at the Sheraton DUS airport before. Perfect location, 2 minutes walk to the Terminals. The rooms are nice, the beds are very comfy, beautiful sheets but they don’t have a refrigerator or mini bar. I prefer the Maritim Hotel at DUS airport.

10

Sean

Mar 12, 2025

·

Stayed 1 night

空港からのアクセスがとても良いです。お部屋に冷蔵庫がないこと、水圧が弱いことが難点です。

Translate

8

Hilde Amalie Voll

Nov 2, 2025

·

Stayed 1 night

Ryddig og greit. Litt utdatert interiør men hyggelig hotel

Translate

10

Raimund

May 24, 2025

·

Stayed 1 night

The hotel in conveniently located on the DUS airport which is why I stayed there. The rooms are OK, the bathroom was quite small, but functional. The hotel is fine for a one night stay but perhaps not for a multi-day stay.

10

Will

Dec 15, 2025

·

Stayed 3 nights

Friendly staff, good room cleaning service, well soundproofed rooms considering it is in airport

10

Ed

Sep 20, 2025

·

Stayed 1 night

Great breakfast and 2 minute walk from the terminal. The rooms were a little warm but apart from that, generally excellent.

6

David

Dec 2, 2024

·

Stayed 1 night

WiFi doesn’t cover the entire property- some rooms have no coverage as confirmed by staff

10

David

Sep 22, 2025

·

Stayed 1 night

Extremely comfortable bed!

8

Nobuhiko

Jan 23, 2025

·

Stayed 2 nights

Wi-Fiの電波が弱くて使えなかった。修理を依頼したが改善されなかった。他の面が良かったので残念

Translate

10

Amy

Nov 16, 2023

·

Stayed 1 night

So convenient if you’re flying in or out of DUS, friendly staff, clean, surprisingly quiet rooms.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is widely praised as friendly, efficient and helpful at all hours, with quick check-in. A few guests reported lapses such as slow restaurant service, difficulty reaching room service, or unhelpful handling of special requests.

Related guest reviews

6

Paula

Aug 7, 2025

·

Stayed 1 night

Service in the restaurant was abysmal. I waited an hour for my first course which was simple and quick to prepare while people around me who had arrived later received their meals. The second course was also delayed though not so much. Prices are too high and choices limited. The luggage trolley I was promised at check-in was not available when I checked out despite there being at least 3 trolleys in luggage storage which were “reserved”. After strenuous complaints one employee sullenly went to find a trolley for me. No apologies given.

2

Daniel

Jun 24, 2025

·

Stayed 1 night

Very rude front desk personal they don’t understand what customer service is and very unprofessional. We Don’t coming back

4

Marina

Nov 17, 2025

·

Stayed 1 night

My husband was hospitalized having had a heart attack 3 days before we were to leave for Germany- 8 days before we were to stay here- they would not refund our room. According to Hotels.com, it was up to Sheraton, Sheraton said it was Hotels.com- either way it is unfortunate- every other vendor refunded our money including the airlines- too bad they wouldn't!

10

Christine

Dec 22, 2023

·

Stayed 1 night

The front desk staff were amazing. Not only was the check-in friendly and efficient, but they actually came to the room to reset the wifi and demonstrate how the coffee machine worked. In other hotels, they would have walked you through it on the phone. I was very impressed!

10

Gerd

Nov 23, 2025

·

Stayed 1 night

Sehr freundliches Personal , saubere Zimmer ,gutes Frühstück. Immer wieder gerne.

Translate

10

Flavio

Aug 30, 2024

·

Stayed 1 night

The hotel is so very conveniently located just a few meters from the airport terminal which makes it very easy for short stays during layovers. The staff at the concierge were extremely helpful and kind. The room itself was spacious and very comfortable. In addition, I loved the fact that there was an espresso machine with the two pods, which I was able to use first thing in the morning as I had to depart at 5:00am. Finally, I am a smoker, and I was very please to discover that the hotel had a covered smoking area in the open terrace area. I highly recommend this hotel and would happily stay there again.

10

Alastair

Nov 29, 2025

·

Stayed 1 night

Perfectly positioned for airport stay. Welcome and check-out just as you would want. Rooms very tidy and clean. Service staff friendly and polite. Everything as you would wish except real milk would have been better than creamer.

10

Anita

Feb 2, 2025

·

Stayed 2 nights

Love staying at the Sheraton @ Dusseldorf Airport. The staff is very friendliest people I’ve met at any hotel. Always willing to help. Definitely will be back!

4

Patrick

Apr 5, 2023

·

Stayed 1 night

Could not get through room service - even after 2 attempt for about 20 minutes, so gave up!

10

Jennifer

Oct 23, 2024

·

Stayed 1 night

Had a great stay! Super friendly efficient staff. Quiet spacious rooms, very clean, and it is a convenient location. Lara from reception went over and above to make sure I had a comfortable stay. Will definitely stay here again next trip.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Unbeatable for airport access: directly at DUS with a 2–5 minute walk to the terminals and easy train links into the city. Several guests found the entrance or airport parking tricky to navigate.

Related guest reviews

10

jan frode

Nov 28, 2023

·

Stayed 1 night

Superb location only 100 meters from the terminal

10

Rita

Apr 21, 2025

·

Stayed 1 night

Perfect location next to the airport

10

Achim

Aug 19, 2025

·

Stayed 1 night

Very convenient located at the airport.

10

Ana Vladia

May 31, 2023

·

Stayed 1 night

Best option yo stay around airport. It is literally inside. The other hotels around are not as convenient

10

Hung Kwok

Apr 20, 2025

·

Stayed 1 night

It is the roof of a huge car park right next to DUS, perfect for early morning flight! We love the turtles in the garden and the table soccer in the lounge. If you want subway going to town center, the station right at the bottom. Perfect location

10

Marek

Sep 24, 2025

·

Stayed 4 nights

Parking at the airport was at first quite confusing, but as I learned later on, it became fairly easy.

8

elka

Dec 7, 2024

·

Stayed 1 night

The close proximity to the terminal is definitely a major plus. It's just a short walk. Wished it was easier to find. Had to ask someone for directions. They do wake-up calls, but nobody answered the phone when I called to schedule it. There is no convenience store for snacks, juice, etc. You have to walk to the terminal to shop. I feel the room is a bit overpriced but the benefit of the convenience to stay at this hotel if you have an early flight is worth it.

10

Mehmet S.

May 15, 2025

·

Stayed 1 night

Rooms are always very nice, quiet and clean and the hotel is extremely close (walking distance) to the airport which makes it very convenient in terms of getting to your flight in time for checking in and getting through the customs/baggage control without worrying!!

10

Gabriele

Sep 30, 2025

·

Stayed 1 night

The room was spotless. I really appreciated that The hotel was hard to get to. The hotel offers a direct route to the departure gates. Very easy and secure

8

Eva

Feb 25, 2025

·

Stayed 1 night

Perfect stay when flying out early in the morning. It was a bit tricky to find the entrance to the hotel, but once I did it was really close to the terminal. Just a few minutes walk. Room was nice and clean and bed was comfortable. However my room was very warm and I could not find a way to cool it down. Nice restaurant. Ordinary breakfast. Friendly staff. I would stay here again if I have to fly with an early start.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is often rated very good, with early grab-and-go provided for early flights. The restaurant generally serves tasty food, but several guests found prices high or choices limited, and bar options or hours inconsistent.

Related guest reviews

6

Paula

Aug 7, 2025

·

Stayed 1 night

Service in the restaurant was abysmal. I waited an hour for my first course which was simple and quick to prepare while people around me who had arrived later received their meals. The second course was also delayed though not so much. Prices are too high and choices limited. The luggage trolley I was promised at check-in was not available when I checked out despite there being at least 3 trolleys in luggage storage which were “reserved”. After strenuous complaints one employee sullenly went to find a trolley for me. No apologies given.

10

Mona

Jul 4, 2025

·

Stayed 1 night

A very nice place to stay overnight when traveling! The room is clean and has everything we needed! Staff very friendly and helpful! The restaurant has a beautiful view from the terrace and the food is beyond delicious!

10

Judith

Nov 9, 2024

·

Stayed 1 night

Das Hotel ist über einem Parkhaus am Flughafen Düsseldorf gelegen und man ist zu Fuß in nur 2 Minuten direkt im Flughafen. Die Zimmer sind sehr ruhig. Das Essen vom Zimmerservice war super! Als Frühstück haben wir eine Lunchbox mitbekommen, da unser Flug zu früh fürs normale Frühstück war.

Translate

10

Frenk

Jan 1, 2024

·

Stayed 1 night

Prima hotel. Vriendelijk personeel. Snelle incheck. Uitstekend bed en zeer fijne douche met goede accessoires. Grote plus bij zeer vroege vlucht, gratis “zuid Europees ontbijt” iets drinken, bun en stuk fruit.

Translate

10

Ed

Sep 20, 2025

·

Stayed 1 night

Great breakfast and 2 minute walk from the terminal. The rooms were a little warm but apart from that, generally excellent.

10

Michael

Sep 22, 2025

·

Stayed 2 nights

Font desk staff was amazing, the room for clean and confortable and the hot water was plentiful.. zero complaints with our stay..not to mention to train lines that run into the main station, allowing you to sightsee the city without a cab or Uber cost..however, the bar's drink prices are stupid high.. $25 for a beer and a glass of rose' wine..

6

John

Jan 3, 2025

·

Stayed 1 night

Perfect for stay before your flight. No restaurant just finger food in bar snacks. Must be relying on the airport restaurants to feed people.

8

Alexandra

Jul 29, 2025

·

Stayed 1 night

Excellent breakfast, very clean, comfortable bed, nice staff.

6

Inge

Jun 14, 2025

·

Stayed 1 night

Vi var skuffet over frokosten. Det var lite utvalg og frukt og grønnsaker var ikke ferske. Rommet var komfortabelt og sengen fantastisk.

Translate

10

Torben

Aug 1, 2025

·

Stayed 1 night

Very nice hotel, with a very good restaurant

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $130	2 $173	3 $182	4 $187	5 $169	6 $131	7 $128
8 $126	9 $160	10 $191	11 $191	12 $191	13 $154	14 $171
15 $298	16 $658	17 $637	18 $365	19 $512	20 $135	21 $128
22 $124	23 $146	24 $164	25 $160	26 $149	27 $132	28 $138
29 $127	30 $156

Sheraton Duesseldorf Airport Hotel

Prices for Sheraton Duesseldorf Airport Hotel

Monthly average prices

About this property

Location

Room options

Executive Room, 2 Twin Beds

Premium Room, 1 King Bed

Executive Room, 1 Queen Bed

Superior Room, 2 Twin Beds

Junior Suite, 1 Bedroom

Superior Room, 1 Queen Bed

Guest reviews of Sheraton Duesseldorf Airport Hotel

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Sheraton Duesseldorf Airport Hotel

Considering this hotel for your Düsseldorf trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24 $183
25 $129	26 $171	27 $257	28 $200	29 $163	30 $179	31 $171