Steigenberger Airport Hotel Frankfurt

Old hotel, airport shuttle is a joke

From the moment of check in to check out this was an amazing discovery. Service and staff kind generous helpful and friendly. I asked lots of questions and got all my answers with kindness and very helpful responses. I got a late check out and a 20e voucher for the two rooms. Value for money. Breakfast was great with many healthy options !!! Thanks to everyone for making our stay a wonderful time. I will be back soon :))

Not given receipt of payment.

Check in was not great. They didn’t even know what VIP status was. The room was basically a bathroom with a bed in it. There were no stirrers or spoons at the coffer bar. The pool looked like a carnival cruise with dudes standing in the water with beer bottles. Bunch of people in the textile free sauna wearing smelly bathing suits.

Room was amazing. Clean and modern. Staff were great. Breakfast was first class. Did not use wi-if because they wanted my email address. Why? I get enough junk email. AC/Heat was not working but room was cool enough with window open. TV channels were all pixelated so couldn’t watch anything.