Plaza Hotel & Living Frankfurt

Pleasant stay

Unfriendly staff. Have to purchase their disposable cup to get their free coffee and no refill. Can't even get a good direction where to go or eat.

Very poor and uncomfortable hotel, multicultural experience wasn't good. The tv screen is from past century, dirty and noise room and the toilet was terrible I booked superior room, nothing connected with name and price

I have stayed at this hotel few days ago ,it It was clean, stylish, roomy with excellent service and great value for money and service was attentive and efficient,the reception staff was very kind and helpful,i was dressed in ladies business attire and i went to the reception and spoke to the ladies who were very kind,polite and respectful and they have encouraged me so much 😊 ,Ms Latifa the female receptionist was very nice and kind she was dressed professionally and she liked the ladies business attire i was wearing that time , also the lady in the housekeeping helped me to turn the ladies shirt collar on my blazer .

Great place if it had a better management , maintenance, cleaning staff and if they cared. A kitchen facility that is never leaned, garage from previous client in the room, bathroom, closet, in 4 days and nights no towel change, only one spoon, one fork, one plate kitchen. towels missed replacing. A day where no one cleaned was the same as a day they apparently cleaned. Worst experience ever after 20 years of traveling to Germany. It is a shame. Fortunately the Indian Restaurant had a better management and is located in the hotel.