Is parking available at the property?

Valet parking is available at a fee of EUR 45 per day, which includes in/out privileges.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 7:00 AM to 11:00 AM for a fee of approximately EUR 36.50 for adults and EUR 18.25 for children.

Does the property allow pets?

Pets are allowed at the property with a fee of EUR 50 per accommodation, per stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 5:30 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and may incur additional charges.

What accessibility features does the property offer?

The property features elevators, step-free entrances, and wheelchair-accessible facilities including the registration desk, public areas, and some rooms. There is also a wheelchair-accessible pool.

What is the location of the property in relation to key landmarks?

The hotel is centrally located in Frankfurt, just a 5-minute walk from Alte Oper and 11 minutes by foot from Römerberg. It is also 0.6 mi (1 km) from Frankfurt Christmas Market and 1.9 mi (3 km) from Frankfurt Trade Fair.

Does the property have a swimming pool?

Yes, the property features an indoor pool, which is available for guests to enjoy.

What are the policies for guests staying with children?

Children 18 years old and younger can stay for free when occupying the parent or guardian's room using existing bedding.

What are the policies regarding extra beds and cribs?

Rollaway beds are available at a fee of EUR 95 per night, and advance request or confirmation is required. Cribs are not mentioned, so guests should inquire directly with the property.

Hilton Frankfurt City Centre - Elegant Stays

Average nightly price at Hilton Frankfurt City Centre by month, last 12 months (USD)
Month	Average price
January	$284
February	$316
March	$293
April	$263
May	$265
June	$260
July	$224
August	$216
September	$328
October	$426
November	$315
December	$247

What guests think

At Hilton Frankfurt City Centre, travellers praise the very central, walkable location, friendly service, and generous rooms, with many highlighting the excellent breakfast and convenient access to a large partner gym and pool.

Some report pool closures or crowding tied to the shared Fitness First facilities, occasional facility outages, and noise from lobby events or street-facing rooms. Rooms are typically spacious and comfortable—some renovated—though a few felt dated, windowless, or dim, and cleanliness lapses or minor maintenance issues do occur. Overall, a convenient base with strong breakfast and amenities; check facility status and room selection if quiet or specific features matter.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Access to a large partner gym and pool is a highlight for many, and some liked the lobby/lounge spaces. Multiple reviews mention the pool being closed or very crowded due to the shared setup, occasional sauna/terrace outages, and event noise.

Related guest reviews

10

ALONSO

Nov 1, 2023

·

Stayed 2 nights

The hotel is great and has very nice premises. It is very well located, allowing you to be near subway and close to downtown, without the annoying crowds and traffic. Walking distance to many restaurants and shops. Their gym is partnered with an amazing Club with great amenities such as pools, sauna, very well equipped gym etc

10

Alain

Jul 21, 2023

·

Stayed 1 night

The pool is gorgeous.

4

John

Jun 7, 2025

·

Stayed 1 night

Unfortunately the pool was under construction and I was not informed via Expedia before booking. Otherwise the hotel is fine and staff friendly and efficient.

10

Eberhard

Jan 12, 2026

·

Stayed 1 night

alles top, super fitness/pool

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4

Mert

Feb 18, 2025

·

Stayed 1 night

I booked the hotel mainly because of its Swimming Pool area. But when i tried to use the facility I didn’t expect it to be fully crowded, because apparently Fitness First and Hilton share their fitness and swimming facilities. On the Expedia application and website this information wasn’t provided which led to anger and disappointment because I couldn’t use the facilities as I thought I would be. Extremely crowded and impossible to use the swimming pool. Fitness first members are being prioritized, as the lifeguard told us. Normally I do enjoy stayin Hilton Hotels but this time I was extremely disappointed, I hope you can find a solution for this problem.

10

Hans Robert

May 19, 2024

·

Stayed 2 nights

Very friendly and helpful staff. Great lounge/reception area - open, bright and with plenty of comfortable seating appropriate for relaxation and business meetings.

10

Martina

Oct 26, 2025

·

Stayed 2 nights

Tolles Frühstück, die Lage ist großartig, die Zimmer sind schön und grosszügig und das Personal ist sehr zuvorkommend! Das man das Gym und das Hallenbad das direkt mit dem Hotel verbunden ist mitbenützen kann ist super!

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4

Lucas

Jun 24, 2025

·

Stayed 1 night

Otima localização. Sauna a vapor esta fora de serviço. Terraço está indisponível e ralo do banheiro entupido, não dava pra tomar banho direito.

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8

Thiago

Oct 18, 2025

·

Stayed 1 night

Ótima localização, quarto amplo e confortável. Problema: na noite em que dormi (sexta-feira) hotel fez festa no restaurante que fica no lobby. Música alta praticamente dentro do quarto. Quem quiser descansar, não fique aqui.

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6

Alexander

Jan 5, 2024

·

Stayed 1 night

Nice hotel close to a park and a huge shopping area/ mall. Fitness First is the hotel’s gym and pool, but it can get crowded from locals that have a membership there. The breakfast is really good and they have a decent hotel lounge/bar. They have a small executive lounge for Gold (if you book the executive floor) and Diamond members, but if you book with Expedia they may not let you use your membership benefits.

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Cleanliness

Rooms and public areas are frequently described as very clean and well kept. A few guests noted issues such as a clogged shower drain, missing soap, or uneven bathroom cleaning.

Related guest reviews

10

Paul

May 30, 2024

·

Stayed 1 night

It was very clean and well kept

10

Diego

Jul 17, 2024

·

Stayed 3 nights

I liked my stay at the Hilton. The place is clean, staff are courteous and respectful. Would go back.

10

Anna

Aug 4, 2025

·

Stayed 2 nights

Service war freundlich, Zimmer sauber, schön eingerichtet, gemütliche Betten, sehr leckeres Frühstück, gute Lage

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8

Darren

Feb 22, 2025

·

Stayed 1 night

Nice clean, large room and high quality hotel

2

Morio

May 21, 2023

·

Stayed 4 nights

現地休日を教えてくれない。クリーニングは記入して袋にいれておいても指示しないと持って行かない。バスタブや洗面所の掃除が雑。

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10

Bynum

Jan 3, 2026

·

Stayed 1 night

Great breakfast, pristine room and excellent staff.

10

Broker

Jul 9, 2024

·

Stayed 1 night

Finally a nice Hotel. Everything was really good, room, staff, cleanliness and breakfast. I can highly recommend this hotel, despite the hefty price tag

6

Ismail

Sep 4, 2023

·

Stayed 1 night

In diesem Hotel hatte ich das Gefühl, dass das Personal noch geschult werden muss. Als ich dieses Hotel mit meinen Koffern betreten habe, hat mich der Herr, der normalerweise meine Koffer abnehmen sollte mich einfach angeschaut und nicht reagiert. Ich musste dann selbst meine Koffer auf das Gepäckwagen stellen. Als ich dann im Zimmer ankam, habe ich schnell gemerkt, dass Handwash Seife fehlt. Ich habe es an der Rezeption zwei mal erwähnt, erst am nächsten Tag kurz vor meiner Abreise haben Sie es gebracht. Von Anfang bis Ende hatte ich leider nicht das Gefühl, das ich mich in einem fünf Sternen Hotel aufhalte. Sehr schade für diesen schönen Hotel

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4

Lucas

Jun 24, 2025

·

Stayed 1 night

Otima localização. Sauna a vapor esta fora de serviço. Terraço está indisponível e ralo do banheiro entupido, não dava pra tomar banho direito.

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Rooms

Rooms are often spacious, quiet, and comfortable, with some renovated. Downsides include dated decor or limited views in some rooms, one report of a windowless room, dim lighting, and occasional noise from the lobby or street.

Related guest reviews

6

Magnus

Jun 3, 2025

·

Stayed 2 nights

Very boring room.

10

NESSIE

Jul 24, 2024

·

Stayed 1 night

We really liked everything, welcome donuts at the room, spacious rooms, great breakfast, staff super friendly. Loved to have breakfast at the terrace.

10

Lin-Fei

Jul 1, 2025

·

Stayed 1 night

Renovated Rooms

8

Darren

Feb 22, 2025

·

Stayed 1 night

Nice clean, large room and high quality hotel

10

Martina

Oct 26, 2025

·

Stayed 2 nights

Tolles Frühstück, die Lage ist großartig, die Zimmer sind schön und grosszügig und das Personal ist sehr zuvorkommend! Das man das Gym und das Hallenbad das direkt mit dem Hotel verbunden ist mitbenützen kann ist super!

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2

Christian

Jun 2, 2025

·

Stayed 3 nights

Das Zimmer hatte keine Fenster. Dies war bei der Buchung nicht transparent ausgewiesen.

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6

Sebastian

Jun 30, 2024

·

Stayed 1 night

Kein City Blick nur Bäume kann ich auch in Wald gehen wäre billiger Einrichtung der Zimmer in Eiche rustikal wie in den 80 ern

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10

sandy

Jul 28, 2025

·

Stayed 1 night

Nice quiet and comfortable

6

Sabina

Mar 8, 2023

·

Stayed 1 night

my room did\'t have enough light, water doesn\'t work in the "beatiful tub" Very small room around the sink, no free coffee or tee, it was an old thermostat without any posibilities to change the heat a little bit lower or higher

8

Thiago

Oct 18, 2025

·

Stayed 1 night

Ótima localização, quarto amplo e confortável. Problema: na noite em que dormi (sexta-feira) hotel fez festa no restaurante que fica no lobby. Música alta praticamente dentro do quarto. Quem quiser descansar, não fique aqui.

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Service

Many guests found the staff friendly, helpful, and professional. Several others reported frustrations with early check-in fees or upselling, slower responses, and unfriendly front-desk interactions.

Related guest reviews

10

Gerlinde

Feb 16, 2025

·

Stayed 2 nights

Wunderbares Hotel. Sehr freundliches Personal.

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10

David

Jun 25, 2025

·

Stayed 4 nights

Our stay was perfect. Great staff, nice lounge and the room service was excellent.

4

simon

Jun 14, 2024

·

Stayed 1 night

Very annoyed that they charged me for an early check-in. Unacceptable

10

Martina

Oct 26, 2025

·

Stayed 2 nights

Tolles Frühstück, die Lage ist großartig, die Zimmer sind schön und grosszügig und das Personal ist sehr zuvorkommend! Das man das Gym und das Hallenbad das direkt mit dem Hotel verbunden ist mitbenützen kann ist super!

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10

Bynum

Jan 3, 2026

·

Stayed 1 night

Great breakfast, pristine room and excellent staff.

4

Jochen

Feb 8, 2024

·

Stayed 1 night

Unfreundlicher Check in. Personal nicht freundlich und nicht kompetent. In anderen Hilton Hotels besserer Service. Beschwerden wurde nicht anerkannt bzw. erstattet. Falsche Kommunikation. Sehr enttäuschend.

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6

INDERBIR

Mar 5, 2024

·

Stayed 2 nights

Services provided by staff doesn't justify the amount they charge per night for stay. We were not allowed to check in at 1pm as tbe check in time was 3pm. Staff is not supportive . We were asked to take higher Suite by paying am extra 280 euros per night if we want to check in early

10

JUNG HA

May 3, 2025

·

Stayed 2 nights

전체적으로 친절함, 서비스가 아주 우수했습니다.

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6

Ismail

Sep 4, 2023

·

Stayed 1 night

In diesem Hotel hatte ich das Gefühl, dass das Personal noch geschult werden muss. Als ich dieses Hotel mit meinen Koffern betreten habe, hat mich der Herr, der normalerweise meine Koffer abnehmen sollte mich einfach angeschaut und nicht reagiert. Ich musste dann selbst meine Koffer auf das Gepäckwagen stellen. Als ich dann im Zimmer ankam, habe ich schnell gemerkt, dass Handwash Seife fehlt. Ich habe es an der Rezeption zwei mal erwähnt, erst am nächsten Tag kurz vor meiner Abreise haben Sie es gebracht. Von Anfang bis Ende hatte ich leider nicht das Gefühl, das ich mich in einem fünf Sternen Hotel aufhalte. Sehr schade für diesen schönen Hotel

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10

Vahid

Aug 12, 2025

·

Stayed 2 nights

Lovely staff very helpful definitely recommend

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Location

Consistently praised as central and walkable to Zeil, Old Opera, markets, restaurants, and transit, with guests feeling comfortable walking even at night. One review mentions nearby construction affecting a sidewalk, and a few note street noise.

Related guest reviews

10

sonia

Aug 5, 2024

·

Stayed 1 night

Just great place , walkable to everything

10

Kimberly

Dec 27, 2024

·

Stayed 2 nights

Great hotel with a fancy lobby. Close to Christmas markets and transportation. Great stay!

10

Anthony

Oct 12, 2023

·

Great location easy access to everything in wonderful Frankfurt

10

doaa

Jul 6, 2023

·

Stayed 3 nights

Great location,easily accessible. Located in the center of Frankfort surrounded by many coffee shops and close to the main shopping street Zeil. Absolutely loved everything as everything was within walking distance from the hotel

10

Carsten

May 12, 2025

·

Stayed 2 nights

Ein wunderbares Hotel um alle Frankfurter Highlights zu Fuß zu besuchen. Super freundlicher Service. Das beginnt schon an der Rezeption (Danke für alles, lieber Nelson). Durch die weite hallenartigen Lobby, in der Rezeption, Bar, Restaurant und Frühstücksbuffet ist, leider sehr Laute, hallenden Geräuschkulisse. Aber das ist mein persönliches Problem und soll meine Begeisterung für den wunderbaren Aufenthalt nicht schmälern. Wir haben unseren 45. Jahrestag dort verbracht, konnten zu Fuß zur Alten Oper und auch in der Dunkelheit wieder zurück zum Hotel sicher und ohne subjektives Bedrohungsgefühl laufen. Auch Westend, Palmengarten, Uni, Zeil, Römer, Mainufer, alles zu Fuß gut zu erledigen. Als Goldmitglied (Hotels.com/Expedia) kenne ich viele Hotels in diesem Qualitätssegment. Dieses Hotel ist definitiv eine Empfehlung und ich bewerte selten eine Unterkunft. Dieses Hotel hat eine gute Bewertung verdient. Liebe guten Geister des Hilton City Centre Frankfurt, herzlichen Dank für den wunderbaren Aufenthalt! Tip: Executive Room buchen. Es lohnt sich!

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10

jun

Mar 22, 2024

·

Stayed 3 nights

施設は高級感があり非常に良い。またスタッフの対応も丁寧。立地はHauptwache駅からも徒歩5分ほどで歩ける便利な立地。 2024年3月時点ではホテル東側隣の建物が工事中で歩道が封鎖されており西側からやや遠回りになる。

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10

sonia

Aug 5, 2024

·

Stayed 1 night

Best location , friendly stuff , walkable to restaurants , bars , shopping .

10

Juan Pablo

Nov 17, 2024

·

Stayed 2 nights

Great value for money. Excellent modern hotel for a good night price (low season) in a very central area.

10

Daniel

Jan 1, 2026

·

Stayed 2 nights

Hotel moderno, limpo e bem localizado!

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10

Kyosun

Oct 20, 2024

·

Stayed 2 nights

프랑크푸르트에서 지내기에 가장 좋은 위치에 있으며, 직원들 서비스가 훌륭하고 친절합니다.

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Dining

Breakfast earns strong praise for quality and variety, and some enjoyed room service and the bar/lounge. A few mention pricing disputes or expectations (e.g., buffet vs à la carte) and occasional noise from lobby events.

Related guest reviews

10

NESSIE

Jul 24, 2024

·

Stayed 1 night

We really liked everything, welcome donuts at the room, spacious rooms, great breakfast, staff super friendly. Loved to have breakfast at the terrace.

10

David

Jun 25, 2025

·

Stayed 4 nights

Our stay was perfect. Great staff, nice lounge and the room service was excellent.

4

jong sup

Oct 20, 2025

·

Stayed 1 night

길가에 고성과 시끄러워 잠을 못잤어요 다이닝은 부패인 줄알았었는데 일반 식사로 불편했어요

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10

Anna

Aug 4, 2025

·

Stayed 2 nights

Service war freundlich, Zimmer sauber, schön eingerichtet, gemütliche Betten, sehr leckeres Frühstück, gute Lage

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10

Bynum

Jan 3, 2026

·

Stayed 1 night

Great breakfast, pristine room and excellent staff.

10

Adriano

Sep 8, 2024

·

Stayed 4 nights

Excelente hotel! Ótimas instalações, café da manhã maravilhoso, atendimento muito bom! Recomendo!

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10

Reza

Jun 4, 2023

·

Stayed 2 nights

Excellent location, polite and gentle staff, providing us storage for our luggage and we could travel easily to Frenc. Breakfast is very extensive including everything you need. You have access and ability to walk every where you want to see and visit in Frankfurt with less than 30 minutes walk. We stayed in the hotel for 2 periods of 2 nights and enjoyed it. Highly recommended.

8

Thiago

Oct 18, 2025

·

Stayed 1 night

Ótima localização, quarto amplo e confortável. Problema: na noite em que dormi (sexta-feira) hotel fez festa no restaurante que fica no lobby. Música alta praticamente dentro do quarto. Quem quiser descansar, não fique aqui.

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6

Mircea

May 30, 2024

·

Stayed 1 night

A lot of dicussions on a 28 $ breakfast after spoending 800$ at the hotel

10

Anja

Mar 4, 2025

·

Stayed 2 nights

Das Frühstück war überragend und ein sehr guter Service dazu. Wirklich klasse

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Hilton Frankfurt City Centre

Prices for Hilton Frankfurt City Centre

Monthly average prices

About this property

Location

Room options

Presidential Suite, King Bed

Penthouse Suite, King Bed

Executive, Twin Beds

Deluxe Family, Interconnected

Twin Beds

Family Room, Interconnected

Suite, One Bedroom

Guest Room, Queen Bed

King Bed

Executive, King Bed

Guest Room, King Bed

Junior Suite

Executive Family, Interconnected

Junior Suite, Double Bed

Guest Room, Twin Beds

Guest reviews of Hilton Frankfurt City Centre

Who stays here?

What guests think

Property Policies

FAQs about Hilton Frankfurt City Centre

Considering this hotel for your Frankfurt trip?

Prices for upcoming dates

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