Holiday Inn Guildford by IHG

Excellent séjour, nous avons reçu un merveilleux accueil de l'équipe et en particulier de la part de Maysan, très chaleureux, avenant et disponible. Il a pris le temps de nous appeler dans la chambre pour vérifier que nous étions bien installés. L'hôtel est agréable, bien qu'un rafraichissement serait à envisager. Notre suite avec 2 grands lits doubles était spacieuse et bien équipée. Nous avons pu commander à manger après 22h en room service, c'est très apprécié lors d'une arrivée tardive. Espace bar chaleureux. Bon petit déjeuner avec possibilité par beau temps de le prendre en terrasse. Bref, nous recommandons pour une halte en famille!

Hotel is quite good. Like most hotels in England it’s a bit soulless. But it’s fine. Watch the parking situation - although I checked with a staff member about parking charge (and being reassured I was ok) I got £120 fine. Staff thee sorted it for me ok, but because I was in hire car aero car are looking for £50 off me.

Great location for our stay. Shared spaces are modern and clean but rooms are tired and in need of some attention.

Room was great, staff was great Had to pay for parking but plenty of it. Did not realise it was a spa when we booked or would have carried a swimming costume!!!

The staff was very unfriendly, We booked a PREMIUM ROOM and paid £414 for 2 nights. There was only one double bed in the room. We got to dinning for breakfast, they said they can only give one breakfast and when booking paid for 2. There was no complimentary drinks in the room. The staff promise to do something and they did nothing.