Name: Harbour Hotel & Spa Guildford
Address: 3 Alexandra Terrace High Street, Guildford, Surrey (comté), GB
Price range: 146 $US–266 $US per night
Rating: 8.28

Ce qu'en disent des voyageurs

Les voyageurs décrivent l'hôtel Harbour Hotel & Spa Guildford comme étant situé au centre-ville, avec un personnel constamment aimable, des espaces communs confortables et un bar animé, bien que les expériences diffèrent entre les parties rénovées avec goût et les chambres plus datées, ce qui entraîne des séjours variables en fonction de l'attribution de la chambre.

Le spa nécessite généralement une réservation préalable et un supplément, la piscine est petite et des fermetures occasionnelles ou une eau tiède sont signalées ; un parking est disponible, mais payant et peut être difficile d'accès. Les expériences en matière de chambres varient : certains clients signalent une décoration sombre ou datée, du bruit provenant d'événements ou des couloirs, des problèmes de contrôle de la température et des fenêtres dépolies limitant la lumière ou la vue. La propreté est généralement bonne, mais des signalements de taches, d'odeurs de moisi et d'usure sont présents dans certaines chambres. Attendez-vous à un point de chute pratique avec des équipements solides, mais confirmez l'accès au spa et les détails du parking et demandez une chambre plus calme et rénovée si cela est important pour vous.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les installations sont mitigées : le spa nécessite généralement une réservation préalable et un supplément, la piscine est petite, et il y a des pannes occasionnelles ; un parking est disponible mais payant et peut être difficile d'accès. Le bar et la salle de sport reçoivent des mentions positives.

Avis de voyageur à ce sujet

10

Elizabeth

17 juin 2025

·

A séjourné 1 nuit

Great service, lovely spa.

6

Jonnie

8 nov. 2024

·

A séjourné 1 nuit

The spa is £10 per hour per person. Not exactly a deal breaker but it is definitely not clear when booking. Good breakfast.

6

Gillian

4 mai 2025

·

A séjourné 1 nuit

The hotel was central and easy to get to lots of bars and restaurants. It seemed modern with lovely reception, bar and cafe areas. It was great having the VIP free parking. However compared to other hotels we've used in the area the room was disappointing - small room with frosted no-open windows. Having chosen it on the basis of the spa and pool we were disappointed to find it was a further charge of £10 each - PER HOUR to use the pool.

4

Mr Simon Peter

27 nov. 2025

·

A séjourné 1 nuit

Be aware the hotels.com profile advertises the spa facilities, but there’s an additional fee for using. Stayed in lots of hotels through hotels.com and this is the first time trying to add on fees for using advertised facilities.

2

Jessica

15 déc. 2025

·

A séjourné 1 nuit

One of the main reasons I booked this hotel and paid the full advertised price was for the spa facilities, which were clearly promoted as part of the stay. On arrival, I was informed that the spa was out of order and unavailable. This was extremely disappointing and not what I paid for. Had I been informed in advance, I would not have proceeded with the booking or would have expected a reduced rate. No prior notice, only alternative was discounted treatments which was sufficient given me staying with my elderly nan who is unable to use any of the treatments this significantly impacted our stay.

8

Alister

8 août 2025

·

A séjourné 1 nuit

Nice hotel but could do better. Handy parking at £18/night. WiFi was easily accessed and seemed decent. The bar seemed to have a very limited choice of drinks, only 4 on tap and no Guinness which was very disappointing. Room was a good size but the bed was like a slab of granite! Shower was pretty weak which isn't a great start to the day and the buffet cooked breakfast made things worse. I can't understand how they managed to get fried mushrooms to taste so absolutely vile, the black pudding wasn't cooked, the fried eggs were extremely greasy and the cheap sausages were just nasty. All in all, I did not leave feeling very refreshed in the morning which was really disappointing as I had a very long day ahead. On the plus side, all the staff were absolutely great!

8

Emma

21 juil. 2023

·

A séjourné 1 nuit

On arrival we were informed of the charge for parking. We were offered a room which would be in a quieter part of the hotel as there were graduation celebrations going on. We were unable to use the spa as it needed to be booked in advance. It took the spa an hour to return our call then the only space available was 7.45pm (that was not suitable). There was also a charge of £10. Neither of these bits of information were listed on the booking page with Hotels.com. Very disappointing. Staff were great. And breakfast was very good.

6

Sarah

28 août 2025

·

A séjourné 3 nuits

Rooms were lovely and clean. Breakfast was nice and the cocktails are very good. I could hear a lot of noise throughout the night, especially doors slamming. Parking is very expensive. We paid to go in the spa, but weren't told before we went in that the plunge pool and sauna were out of use. Pool is very small.

10

Dominique

16 juin 2023

·

A séjourné 2 nuits

The property was clean and staff were nice - breakfast was good - buffet that you pay £15 for - Great gym And it is very central to where we needed to be - however there are some drawbacks Parking is expensive - and not enough one night parking was full and we got a £25 parking ticket - And you have to pay to use the pool? £10 per person per hour - they should not advertise a pool because really its ridiculous to pay to use a pool very expensive

8

Mark

16 nov. 2025

·

A séjourné 1 nuit

Parking major problem no clear instructions so parked in the wrong place and got a parking ticket. 80% of fine offset against hotel bill. Slightly disappointing to have to pay £10 each to use the spa facilities. Jacuzzi not very warm. Only 1 route down to reception from floor so long walk of at end of the corridor. All other aspects of hotel very good with good service

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Les commentaires sur la propreté sont mitigés : de nombreux clients ont trouvé les chambres très propres, tandis que d'autres ont signalé des taches, des odeurs de moisi et certains éléments de salle de bain usés ou sales. La qualité du service de ménage semble varier d'une chambre à l'autre.

Avis de voyageur à ce sujet

4

Charlotte

8 juin 2024

·

A séjourné 1 nuit

The hotel shower was dirty the room was smelly, The bed throw was dirty there was barely any facility in the room the iron didn’t work the phone in the room wouldn’t call the reception. You have to pay for the car park even though they have a carpark. The room was over their bar and very noisy. There was no gluten free choice for their room service menu which was very . The receptionist had no knowledge of gluten free breakfast option the breakfast is very expensive. We ate some where else. We wouldn’t return.

10

James

9 juil. 2025

·

A séjourné 1 nuit

Clean

8

raymond

30 avr. 2023

·

A séjourné 1 nuit

Great location very tired rooms , TV faulty , and bathroom not very clean. Staff excellent but no more than 3 stars to be fair, as no attention to detail for money

10

ANTONIO

1 mai 2023

·

A séjourné 1 nuit

Clean, modern and stylish.

6

Sally

27 mars 2025

·

A séjourné 2 nuits

The hotel on appearance looks amazing! Sadly my room 226, upon entering smelt terribly of cigarettes. The room looked tired & marked walls, lampshades old looking. The shower/bath were not clean. Bath club damaged, water leaked out of bath as it did not secure into fitting. Black mould in waste water areas of shower & on bath tap surround. Not good. Room was affected by outside noise, view awful at rear. Bottles being emptied each morning!?! Spa very good, restaurant very good & staff very attentive. The room was disappointing especially as I am Platinum, I would have expected it to be better. Stayed I'm many hotels. But this particular room was in need of TLC. Would like matter reviewed &suitably recompensed. I have photos of issues to evidence my review.

10

Marc

25 nov. 2025

·

A séjourné 1 nuit

The room was very clean and comfortable. All the staff were very friendly. The location of the hotel is excellent. The bar area is very comfortable and welcoming.

6

Sanaz

28 juil. 2025

·

A séjourné 2 nuits

The reception area and the bar downstairs are lively but the rooms are so incredibly dated and dirty. Our room had stains all over it .

6

Tammer

13 avr. 2024

·

A séjourné 1 nuit

The facilities on site are quite good - the rooms are serviceable and the bathroom is modern and clean. However the room itself was a bit worn and had a musty smell.

10

Daniel

17 nov. 2024

·

A séjourné 2 nuits

Clean and comfortable, right in city center

6

Murray

25 juil. 2025

·

A séjourné 1 nuit

Hotel was lovely, however the rooms were very dated and bland and not very clean overall for their Deluxe room. Spa was extra cost and was not fully functional which was disappointing.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres varient de modernes et confortables (y compris certaines rénovées) à sombres ou datées avec des problèmes d'entretien. Les préoccupations récurrentes incluent le bruit provenant d'événements ou des couloirs, des problèmes de contrôle de la température ou de la climatisation, un éclairage faible et des fenêtres dépolies limitant la lumière ou la vue.

Avis de voyageur à ce sujet

10

Vivian

6 oct. 2024

·

A séjourné 1 nuit

We enjoyed our stay. Rooms were comfortable, clean and impressive. Facilties were good and breakfast brilliant, lots of choice excellent.

8

Rob

12 oct. 2025

·

A séjourné 1 nuit

Stay was generally very good. 4/5 stars - lost a star as there wasn’t a kettle in the room. The room had recently been refurbished and was lovely. Parking charges are high at £18 per night- on top of the already steep price. We didn’t then add breakfast as the cost would have been so much. But the kettle in the room is a disappointment.

4

Phil

27 oct. 2024

·

A séjourné 2 nuits

Stayed two nights, a Friday and Saturday, nothing wrong with the hotel and staff but my ⭐️⭐️ rating was due to noise, loud music, from the hotels bar until 1am. In my opinion the priority for a hotel is to ensure that guests get a good nights sleep so I find it inexplicable that they allow this. And my room was on the third floor so who knows what it sounds like on the first or second!

6

Jakki

5 sept. 2025

·

A séjourné 1 nuit

Twin room needed updating.

8

Anna

16 mars 2025

·

A séjourné 1 nuit

Lack of an opening window and no air conditioning made for an uncomfortable night, but everything else was good.

10

Gordon

16 avr. 2025

·

A séjourné 1 nuit

Well appointed hotel, modern, clean, stylish and room was same as well as being quiet at night. All staff encountered were courteous and helpful. Nice and handy for the G Live venue (next door) and less than 5 mins from town centre.

8

Andrew

13 oct. 2025

·

A séjourné 1 nuit

Checking in was a breeze. Reception were super helpful. However the bed was terrible. The mattress was way too soft and I hate to say it, probably the worst night sleep I’ve had. Disappointing end to a great trip.

6

Marie

28 sept. 2025

·

A séjourné 1 nuit

Room seem very outdated but I believe the hotel is in the process of refurbishing. The fact that the room doesn’t come with a refrigerator (available upon demand, we were told), is also very unusual. Staff was great and loved the buffet breakfast.

10

Derek

15 nov. 2025

·

A séjourné 1 nuit

Front desk staff were great. David . The bars staff very efficient and friendly. The refurb Room excellent.

10

Claire

3 nov. 2025

·

A séjourné 2 nuits

It was refreshing to be greeted by friendly, efficient and professional staff at check in. The room was more than we expected, very modern, clean, very comfortable bed and linen and appreciated the complimentary bottles of water each day, high quality toiletries and huge, soft bath towels. Was a little disappointed we had to ask for a bath mat and milk wasn't replenished but we got some from reception.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le service est fréquemment salué comme étant amical, professionnel et serviable à la réception, au bar et au restaurant. Une minorité a signalé un enregistrement lent ou des interactions désagréables à la réception pendant les périodes de forte affluence ou en cas de problèmes de système.

Avis de voyageur à ce sujet

10

Lynn

20 sept. 2025

·

A séjourné 1 nuit

We had an amazing time at this hotel! The staff were incredibly friendly and went above and beyond to make our trip really special.

10

David

9 juin 2025

·

A séjourné 4 nuits

The management and staff at The Harbour Hotel couldn’t have been more accommodating. We were quite a large group and were arriving at different times and on different days but every effort was made by the reception staff to facilitate early check in. Special thanks to Maddie

10

James

13 déc. 2025

·

A séjourné 1 nuit

Lovely hotel and lovely staff! The manager (Jan) the evening we stayed went above and beyond to rectify an issue we had and moved our room within 10 minites of us talking to him! Excellent experience, will definately be back.

2

Makhosini

2 févr. 2025

·

A séjourné 1 nuit

At check in the computers were down. I was kept in the sitting area for more 2 hours. No one notified me when the computers were up and running for approximately 30 mins. If I had stood up to ask, I would have sat there for a long time. I missed a virtual clinic with patients as a result.

10

Anthony

3 mars 2025

·

A séjourné 1 nuit

Excellent Hotel, prime location with parking!!! Rooms lovely and reception staff top drawer! Thank you!

2

Ian

10 mai 2024

·

A séjourné 1 nuit

Unhelpful staff duty manager

6

Joe

31 mars 2025

·

A séjourné 2 nuits

As a whole the hotel and staff were nice, the bar staff were lovely and smiley but sadly I found one particular young lady at reception rather rude and condescending which unfortunately puts a bad tone on things. There was a slight confusion on the payment of the afternoon tea and they wouldn’t listen so that was that. The room had stains on the carpets, the lamp shade was hanging off the wall also and the bed was extremely noisy when you even rolled over. The bar was a nice place but hard to find a seat due to the amount of people working on there laptops and drinking there bottles of water. Overall it is a nice hotel and nicely placed but I’m not sure I would rush back sadly.

10

Derek

15 nov. 2025

·

A séjourné 1 nuit

Front desk staff were great. David . The bars staff very efficient and friendly. The refurb Room excellent.

10

Janet

4 avr. 2025

·

A séjourné 1 nuit

Room very clean, staff we extremely friendly and helpful

8

Matthew

2 oct. 2025

·

A séjourné 1 nuit

Overall fine but room shabby and need of decoration. Staff on reception but surly.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

L'emplacement central, à côté de G Live et à proximité de High Street, des commerces et des gares, facilite les déplacements à pied. Certains bruits de la rue ou de l'établissement sont notés dans certaines chambres.

Avis de voyageur à ce sujet

10

Makhosini

18 mai 2025

·

A séjourné 1 nuit

Great location

8

Jeanette

11 août 2024

·

A séjourné 1 nuit

Very central for town area

10

Nicole Hanna

6 avr. 2025

·

A séjourné 9 nuits

Nice well-managed hotel in a convenient location surrounded by shopping and restaurants.

10

Laura

10 nov. 2024

·

A séjourné 1 nuit

A super hotel - great location and great value.

10

Stephen

9 déc. 2024

·

A séjourné 1 nuit

Great position for central Guildford, friendly helpful service and spacious rooms , hotel food and breakfast was excellent , would certainly go back

10

Phil

7 janv. 2025

·

A séjourné 1 nuit

This is a rather new property, especially for the area. This town used to be a bit of a black hole with respect to hotels downtown, but this has been remedied thus. Highly recommend for people who want to stay in Guildford town center. Lovely.

8

Linda

8 déc. 2024

·

A séjourné 1 nuit

Great location for G-Live

10

Y

24 sept. 2023

·

A séjourné 3 nuits

Hotel is in a good location. Close to city centre just a few minutes walk to London Road (Guildford) Station.

10

Real

21 mai 2025

·

A séjourné 2 nuits

Nice place in a good location.

10

Graham

20 avr. 2025

·

A séjourné 1 nuit

Went to G Live next door. This hotel is a fantastic location as the high street is on its doorstep. Jenny the receptionist was so helpful and friendly. We will use this hotel again.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner et les repas sont généralement appréciés, avec un bon choix et des plats agréables au restaurant et au Long Bar. Certaines critiques mentionnent un service de bar lent ou incorrect, une qualité ou une température de petit-déjeuner variables, et des prix plus élevés.

Avis de voyageur à ce sujet

10

T

9 juin 2024

·

A séjourné 2 nuits

We had a 2 night stay in Guildford - the hotel is really well appointed, nice bar and great breakfast selection. Rooms are a good size with decent beds / shower etc as you would expect at this price point. Staff were helpful throughout the hotel. Decent gym although the pool is a relaxing pool, not one for swimming lengths in.

10

Massimo

10 mars 2024

·

A séjourné 1 nuit

Location easy to get to from Guildford London Road station, staff and service super available and kind, small but clean and relaxing SPA, and breakfast full of options with both English breakfast and delicious pastry.

8

Andrew

10 mai 2025

·

A séjourné 1 nuit

I didn't like bar service waited for table service no 1 came so ordered at bar [it was not busy ether] ordered drinks with what looked like head bar man he didn't possess the order the other 2 bar man where doing nothing he then started talking to a groop if women which seemed far more important when finished talking to them he forgot our order and had to send bar man over to retake then made 2 drinks wrong out of 3 then you have cheek to charge service charge.All so breakfast was very average dor hotel of that size hot water for tea from flask why have you not aleast got hot boiling water tap coffee machine bot working

8

Jessica

27 févr. 2024

·

A séjourné 2 nuits

Lovely clean and well presented room. The breakfast was excellent with good quality food, lots of choice including some healthier choices. This was a meet up with friends and we really appreciated the lovely open plan bar and restaurant areas where we could socialise. Quite expensive to buy drinks - a tea was £4, and £4.50 if it was brought to you table. But overall very happy.

10

Michael

29 mars 2025

·

A séjourné 1 nuit

Awesome. Brilliant location. Amazing bar area. Staff were super friendly. Hotel was buzzy without being too hectic. Breakfast was top notch. Would definitely recommend.

8

Alister

8 août 2025

·

A séjourné 1 nuit

Nice hotel but could do better. Handy parking at £18/night. WiFi was easily accessed and seemed decent. The bar seemed to have a very limited choice of drinks, only 4 on tap and no Guinness which was very disappointing. Room was a good size but the bed was like a slab of granite! Shower was pretty weak which isn't a great start to the day and the buffet cooked breakfast made things worse. I can't understand how they managed to get fried mushrooms to taste so absolutely vile, the black pudding wasn't cooked, the fried eggs were extremely greasy and the cheap sausages were just nasty. All in all, I did not leave feeling very refreshed in the morning which was really disappointing as I had a very long day ahead. On the plus side, all the staff were absolutely great!

8

Jonathan

19 sept. 2025

·

A séjourné 2 nuits

Nice hotel. Friendly staff. Nice restaurant and bar options.

8

Alison

11 juin 2024

·

A séjourné 2 nuits

Hotel was in a great location, situated at the top of High Street and very close to the G live. The room was spacious. The only complaint about the room was that the window was frosted and therefore we couldn’t see out. No idea whereabouts we were. Breakfast was good, but they had no bananas. Find the service of drinks quite slow, but on the whole the Hotel was great

8

John

23 août 2023

·

A séjourné 1 nuit

The arrangements for breakfast was confused and meant guests had to find their own table and walk around the dining room to find and collect their food and drink. The hot drinks were all from one self serve machine. Something you expect in an office or petrol station but not a high class hotel.

8

Tobias

23 nov. 2025

·

A séjourné 1 nuit

Nice staff and good breakfast

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	146 $US
février	155 $US
mars	152 $US
avril	160 $US
mai	160 $US
juin	164 $US
juillet	217 $US
août	146 $US
septembre	172 $US
octobre	153 $US
novembre	158 $US
décembre	152 $US

di	lu	ma	me	je	ve	sa
1 $146	2 $196	3 $241	4 $254	5 $219	6 $229	7 $181
8 $154	9 $173	10 $208	11 $201	12 $172	13 $161	14 $182
15 $166	16 $181	17 $259	18 $247	19 $174	20 $156	21 $215
22 $169	23 $224	24 $207	25 $241	26 $195	27 $196	28 $241
29 $179	30 $169

Harbour Hotel & Spa Guildford

Prix pour Harbour Hotel & Spa Guildford

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Chambre Deluxe avec lits jumeaux

Chambre avec lits jumeaux

Chambre Double Deluxe, 1 très grand lit

Chambre Double (OLD ROOM TYPE)

Chambre Double Affaires (OLD ROOM TYPE)

Chambre Double, accessible aux personnes à mobilité réduite

Suite

Chambre Double

Avis des voyageurs sur Harbour Hotel & Spa Guildford

Qui séjourne ici ?

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $265	21 $196	22 $157	23 $153	24 $266
25 $148	26 $168	27 $174	28 $161	29 $147	30 $158	31 $155