Is parking available at the property?

Yes, free self-parking is available on-site. Parking is limited, and no reservation is required.

What type of breakfast is offered and what are the serving hours?

Cooked-to-order breakfasts are served on weekdays from 7:30 AM to 9:30 AM for a fee, approximately AUD 5 to 50 per person.

What are the standard check-in and check-out times?

Check-in is from 2:00 PM to 8:00 PM, and check-out is by 10:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about accessible rooms and facilities are not provided.

Where is the property located in relation to key landmarks?

The property is located within a 10-minute walk of Grampians National Park and Venus Baths. It is approximately 0.6 mi (1 km) from The Pinnacle and 1.1 mi (1.8 km) from Delleys Bridge Walking Track Trailhead.

Does the property have a swimming pool?

Yes, there is a seasonal outdoor pool available, which is open from November to April.

Are children allowed at the property?

Yes, children are welcome at the property. The minimum age for children to stay for free is not specified.

Golden Chain Country Plaza Motel Halls Gap

Average nightly price at Golden Chain Country Plaza Motel Halls Gap by month, last 12 months (USD)
Month	Average price
January	$104
February	$106
March	$108
April	$105
May	$109
June	$108
July	$97
August	$101
September	$93
October	$102
November	$98
December	$101

What guests think

At Golden Chain Country Plaza Motel Halls Gap, guests consistently praise the walkable, scenic location, but report inconsistent cleanliness, unattended reception, and aging facilities, with several closed or nonfunctional amenities including the pool, BBQs, and on-site dining across the property.

Rooms are often spacious with comfortable beds, though many are dated and suffer maintenance issues, notably temperamental showers and weak water pressure. Housekeeping and grounds upkeep are frequently criticized, with dirty dishes, rubbish around the property, and rooms not serviced during multi-night stays. Best suited to travellers prioritizing location over amenities and polish.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Several facilities are closed or not working: restaurant/bar and breakfast unavailable, BBQs rusty or broken, a small dirty pool, locked games room, and neglected outdoor areas; some mention the laundry works.

Related guest reviews

6

Brad

Oct 7, 2024

·

Stayed 5 nights

The room we stayed in was adequate. The location and surrounding was very good. The views and nearby wildlife was a highlight. What we didnt like was that BBQs they advertised did not work and were rusty. This meant we had to eat out every meal which was expensive. Also the shower was very temperamental, it would go from very hot to very cold.

6

Martin

Jan 16, 2026

·

Stayed 1 night

Staff were a bit fed up. Place is very tired. Pool tiny, dirty and old. No cutlery or bowls. Not great value for money.

6

Amanda

Sep 30, 2025

·

Stayed 2 nights

The location is stunning and it’s clear the town is still recovering after the fires. The hotel’s a quick walk to town, but the website really needs an update. Our room looked refreshed, but the shower was a nightmare—either boiling or freezing, no in-between. Reception was empty the whole time, so no way to report it. Most facilities weren’t working: games room locked, restaurant and café clearly closed for ages, gym and sauna looked abandoned. Rubbish bags and loose rubbish scattered everywhere, throughout the grounds of this beautiful property. Laundry seemed to work though. This place has real potential, but right now it’s not what’s advertise

10

Phaniteja

Jun 14, 2024

·

Stayed 1 night

Property was well maintained and easy accessible

2

John

Nov 4, 2025

·

Stayed 2 nights

Did not enjoy the stay here for two nights. There is never any staff at reception, the restaurant and bar were closed, no breakfast available, no room service available, matress was too soft, was did not go down the bathroom shower hole whilst showering so always standing in soapy water whilst showering, the bathroom floor tiles were old - did not get replaced when bathroom was renovated. Furniture in room was old and so were the curtains, carpet was old and uninviting. The room was not serviced at all after the first night. Would not stay here again and a rip off for what you pay for the room - and we were in the business room as well...:(

10

Felicity

Sep 5, 2025

·

Stayed 2 nights

Great for a couple of nights, close to town, comfy beds and quiet. Playground and bbq area need a big clean up though.

4

Rhonda

Oct 19, 2025

·

Stayed 1 night

The motel itself is very run dow the gardens and gazebo areas very untidy and unkept.The room was very old and outdated badly needs upgrading although the bed was comfortable. The price was far too expensive. Will not be staying there again.

2

Mohammad

Mar 11, 2024

·

Stayed 1 night

Very poor service and unprofessional staff. As they mentioned there is Spa and breakfast but there was nothing. Bathroom was full of insect , mosquitoes and spiders

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is inconsistent, with recurring reports of dirty rooms and dishes, mould in showers, stained linens, and rubbish around the grounds; a minority note clean, freshly renovated rooms.

Related guest reviews

2

Osama

Apr 12, 2025

·

Stayed 1 night

Very dirty and unhygienic.

10

Mary

Jul 16, 2024

·

Stayed 1 night

Very large clean rooms.

8

Sue

Sep 22, 2024

·

Stayed 1 night

Very nice renovations, fresh and clean decor, bedding, and comfortable beds. Lovely shower

2

Francisca

Jan 4, 2026

·

Stayed 1 night

We were unable to check in until after 5:00 pm, as the room was not ready. When we finally entered the room, it had not been properly cleaned. The window was poorly sealed, with the air-conditioning pipe attached using tape, which was very concerning as it could allow insects or even snakes to enter the room. In addition, the service at reception was very poor. The staff member was rude and did not communicate properly, leaving us waiting for a long time without clear information about when the room would be ready. Overall, it was a very disappointing experience, and I would definitely not stay at this motel again.

6

Neysa

Jul 13, 2025

·

Stayed 2 nights

Beds were really.comfortable and roo.was quite large. Nobody was there qhen qe arrived to check in or check out. The water pressure was almost non existent and there was rubbish all around the property, whoch is a real shame as the grampians is such a beautiful area. The chairs in the room fell iver from just hanging a jacket over the back. It was a cheap stay for 2 nights stay 5 minute walking distance to town centre.

6

Amanda

Sep 30, 2025

·

Stayed 2 nights

The location is stunning and it’s clear the town is still recovering after the fires. The hotel’s a quick walk to town, but the website really needs an update. Our room looked refreshed, but the shower was a nightmare—either boiling or freezing, no in-between. Reception was empty the whole time, so no way to report it. Most facilities weren’t working: games room locked, restaurant and café clearly closed for ages, gym and sauna looked abandoned. Rubbish bags and loose rubbish scattered everywhere, throughout the grounds of this beautiful property. Laundry seemed to work though. This place has real potential, but right now it’s not what’s advertise

4

Kacie

Nov 26, 2025

·

Stayed 1 night

The mugs and glassware in the room were dirty. The place had an unkept and not quite clean feeling. That said, the bed was comfortable, the room was sizable and the location was good.

6

Gordon

Apr 22, 2025

·

Stayed 3 nights

Hotels are an asset, but too often hotel owners see their upkeep as a burden. This place has the bones of an incredible destination venue - but instead I got a mouldy shower, smeared carpet and manky old used tissues in the bathroom vanity. Needs some TLC.

4

Alex

Sep 26, 2025

·

Stayed 1 night

Condition has declined significantly, poor cleanliness and linens from previous stay were left in room.

2

Katherine

Nov 4, 2025

·

Stayed 3 nights

The worst experience ever! Incredibly dirty and unhygienic, no housekeeping and they don’t even change towels or bins even when asked multiple times. Carpet was filthy and smelly, towels were brown and stained despite my repeated requests for clean towels. I would never stay here again.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious with comfortable beds, and some have been renovated, but many feel dated and suffer maintenance issues, particularly temperamental showers and weak water pressure; occasional heating faults and minor wear are noted.

Related guest reviews

6

Brad

Oct 7, 2024

·

Stayed 5 nights

The room we stayed in was adequate. The location and surrounding was very good. The views and nearby wildlife was a highlight. What we didnt like was that BBQs they advertised did not work and were rusty. This meant we had to eat out every meal which was expensive. Also the shower was very temperamental, it would go from very hot to very cold.

8

Pedro

Apr 7, 2024

·

Stayed 1 night

It is a good hotel, but the shower was terrible. There is a huge difference in water pressure between the cold and hot water, making nit quite challenging to get the shower to behave as desired. Language barrier with the operators made it slightly more challenging, but still a decent place to stay.

8

Sabrina

Jul 7, 2024

·

Stayed 1 night

Spacious clean room. Comfy bed. Only issue was the heating - reverse cycle airconditioner was not working properly and the room was freezing cold. Thank goodness there were heated blankets on the bed

10

Mary

Jul 16, 2024

·

Stayed 1 night

Very large clean rooms.

8

Sue

Sep 22, 2024

·

Stayed 1 night

Very nice renovations, fresh and clean decor, bedding, and comfortable beds. Lovely shower

6

Amanda

Sep 30, 2025

·

Stayed 2 nights

The location is stunning and it’s clear the town is still recovering after the fires. The hotel’s a quick walk to town, but the website really needs an update. Our room looked refreshed, but the shower was a nightmare—either boiling or freezing, no in-between. Reception was empty the whole time, so no way to report it. Most facilities weren’t working: games room locked, restaurant and café clearly closed for ages, gym and sauna looked abandoned. Rubbish bags and loose rubbish scattered everywhere, throughout the grounds of this beautiful property. Laundry seemed to work though. This place has real potential, but right now it’s not what’s advertise

4

Kacie

Nov 26, 2025

·

Stayed 1 night

The mugs and glassware in the room were dirty. The place had an unkept and not quite clean feeling. That said, the bed was comfortable, the room was sizable and the location was good.

8

Reynato

Jun 9, 2024

·

Stayed 2 nights

We are pleasantly surprise with the quality of the motel. Our room is big and bathroom was renovated. The shower water pressure needs more improvement

4

Patrick

Nov 25, 2025

·

Stayed 1 night

Bed wasn’t great and wasn’t made to hotel standards. Shower door was hard to close. Bit tired - rooms need updating. The outside grounds were unkept and not looked after. Bits of rubbish laying around. Needs a good tidy up.

4

Rhonda

Oct 19, 2025

·

Stayed 1 night

The motel itself is very run dow the gardens and gazebo areas very untidy and unkept.The room was very old and outdated badly needs upgrading although the bed was comfortable. The price was far too expensive. Will not be staying there again.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service feels unreliable: reception is often unattended, check-in communication can be poor or delayed, and housekeeping frequency is unclear; a few guests found staff friendly and helpful and had smooth check-in/out.

Related guest reviews

8

Inga

Jun 9, 2025

·

Stayed 2 nights

Comfortable stay, generous sized room. Great location within an easy walk to town. Only downside was check in. We arrived at 6pm, reception wasn’t attended. Called the mobile twice and call would not go through. Had to use the emergency phone out side to make contact to check in .

10

Tran D T

Oct 12, 2024

·

Stayed 1 night

Very happy from check-in and check-out

2

Francisca

Jan 4, 2026

·

Stayed 1 night

We were unable to check in until after 5:00 pm, as the room was not ready. When we finally entered the room, it had not been properly cleaned. The window was poorly sealed, with the air-conditioning pipe attached using tape, which was very concerning as it could allow insects or even snakes to enter the room. In addition, the service at reception was very poor. The staff member was rude and did not communicate properly, leaving us waiting for a long time without clear information about when the room would be ready. Overall, it was a very disappointing experience, and I would definitely not stay at this motel again.

6

Neysa

Jul 13, 2025

·

Stayed 2 nights

Beds were really.comfortable and roo.was quite large. Nobody was there qhen qe arrived to check in or check out. The water pressure was almost non existent and there was rubbish all around the property, whoch is a real shame as the grampians is such a beautiful area. The chairs in the room fell iver from just hanging a jacket over the back. It was a cheap stay for 2 nights stay 5 minute walking distance to town centre.

8

Corey

May 18, 2025

·

Stayed 1 night

It's a good place to stay. Is it perfect? No, It's affordable. It's everything you should expect for the price. I don't have anything to complain about except the pipes making noise in the walls from thermal expansion. But, it's affordable and I would stay again.

10

Jevan

Apr 18, 2024

·

Stayed 1 night

Beautiful area and great place to stay. Arrived late and staff were awesome making a plan for getting us the key. Would definitely stay there again.

8

Juan

Oct 13, 2025

·

Stayed 2 nights

This hotel is close to eveything, the staff are nice and helpfull. Eveything is walking distance from this hotel.Good value for money

2

John

Nov 4, 2025

·

Stayed 2 nights

Did not enjoy the stay here for two nights. There is never any staff at reception, the restaurant and bar were closed, no breakfast available, no room service available, matress was too soft, was did not go down the bathroom shower hole whilst showering so always standing in soapy water whilst showering, the bathroom floor tiles were old - did not get replaced when bathroom was renovated. Furniture in room was old and so were the curtains, carpet was old and uninviting. The room was not serviced at all after the first night. Would not stay here again and a rip off for what you pay for the room - and we were in the business room as well...:(

4

Akshay

Dec 31, 2025

·

Stayed 4 nights

No housekeeping services despite website saying daily, and reception saying every 2d then it was 3d and then just on checkout. Apalling

6

Theresa

Jul 2, 2025

·

Stayed 6 nights

Great location. The room was spacious. I stayed for a week. No room service. You need to ask at reception for a fresh towel

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AI-generated summary based on recent guest reviews

Location

Central, walkable location near shops, restaurants, and Grampians trails, with scenic surroundings and wildlife.

Related guest reviews

6

Brad

Oct 7, 2024

·

Stayed 5 nights

The room we stayed in was adequate. The location and surrounding was very good. The views and nearby wildlife was a highlight. What we didnt like was that BBQs they advertised did not work and were rusty. This meant we had to eat out every meal which was expensive. Also the shower was very temperamental, it would go from very hot to very cold.

8

Susan

Apr 1, 2024

·

Stayed 1 night

Good location

8

Alexandra

Mar 11, 2024

·

Stayed 1 night

Convenient location and comfy beds, good price

6

Amanda

Sep 30, 2025

·

Stayed 2 nights

The location is stunning and it’s clear the town is still recovering after the fires. The hotel’s a quick walk to town, but the website really needs an update. Our room looked refreshed, but the shower was a nightmare—either boiling or freezing, no in-between. Reception was empty the whole time, so no way to report it. Most facilities weren’t working: games room locked, restaurant and café clearly closed for ages, gym and sauna looked abandoned. Rubbish bags and loose rubbish scattered everywhere, throughout the grounds of this beautiful property. Laundry seemed to work though. This place has real potential, but right now it’s not what’s advertise

8

Mary Jane

Apr 25, 2025

·

Stayed 3 nights

Close to town

10

John

Apr 7, 2024

·

Stayed 1 night

Great location close to lots of restaurants and hiking trails. Big rooms and the amenities we need for a short stay.

8

Kaya

Sep 16, 2025

·

Stayed 2 nights

Great spot! Cheap and cheery, super close to shops, lots of beautiful greenery around. Really enjoyed my time here.

8

Juan

Oct 13, 2025

·

Stayed 2 nights

This hotel is close to eveything, the staff are nice and helpfull. Eveything is walking distance from this hotel.Good value for money

8

Maurice

Aug 11, 2024

·

Stayed 1 night

Right in the heart of town

10

Felicity

Sep 5, 2025

·

Stayed 2 nights

Great for a couple of nights, close to town, comfy beds and quiet. Playground and bbq area need a big clean up though.

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AI-generated summary based on recent guest reviews

Dining

On-site dining is limited or unavailable in several reviews: restaurant/bar closed, no breakfast, and no room service, leading some to eat out.

Related guest reviews

6

Brad

Oct 7, 2024

·

Stayed 5 nights

The room we stayed in was adequate. The location and surrounding was very good. The views and nearby wildlife was a highlight. What we didnt like was that BBQs they advertised did not work and were rusty. This meant we had to eat out every meal which was expensive. Also the shower was very temperamental, it would go from very hot to very cold.

6

Amanda

Sep 30, 2025

·

Stayed 2 nights

The location is stunning and it’s clear the town is still recovering after the fires. The hotel’s a quick walk to town, but the website really needs an update. Our room looked refreshed, but the shower was a nightmare—either boiling or freezing, no in-between. Reception was empty the whole time, so no way to report it. Most facilities weren’t working: games room locked, restaurant and café clearly closed for ages, gym and sauna looked abandoned. Rubbish bags and loose rubbish scattered everywhere, throughout the grounds of this beautiful property. Laundry seemed to work though. This place has real potential, but right now it’s not what’s advertise

2

John

Nov 4, 2025

·

Stayed 2 nights

Did not enjoy the stay here for two nights. There is never any staff at reception, the restaurant and bar were closed, no breakfast available, no room service available, matress was too soft, was did not go down the bathroom shower hole whilst showering so always standing in soapy water whilst showering, the bathroom floor tiles were old - did not get replaced when bathroom was renovated. Furniture in room was old and so were the curtains, carpet was old and uninviting. The room was not serviced at all after the first night. Would not stay here again and a rip off for what you pay for the room - and we were in the business room as well...:(

2

Mohammad

Mar 11, 2024

·

Stayed 1 night

Very poor service and unprofessional staff. As they mentioned there is Spa and breakfast but there was nothing. Bathroom was full of insect , mosquitoes and spiders

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $106	2 $124	3 $114
4 $117	5 $117	6 $110	7 $107	8 $110	9 $107	10 $110
11 $105	12 $98	13 $94	14 $98	15 $101	16 $112	17 $109
18 $114	19 $113	20 $116	21 $116	22 $111	23 $116	24 $112
25 $123	26 $116	27 $111	28 $123	29 $127	30 $123	31 $116

Golden Chain Country Plaza Motel Halls Gap

Prices for Golden Chain Country Plaza Motel Halls Gap

Monthly average prices

About this property

Location

Room options

Family Room, 1 Bedroom

Business Double Room

Economy Twin Room

Business Twin Room

Guest reviews of Golden Chain Country Plaza Motel Halls Gap

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Golden Chain Country Plaza Motel Halls Gap

Prices for upcoming dates