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Guest reviews
7.8
Good
Based on 2,652 verified reviews
Facilities
7.2
Cleanliness
8.1
Rooms
7.4
Service
7.7
Location
7.3
Dining
7.4
Who stays here?
Business
18%
Couple
50%
Family
15%
Group
11%
Solo
3%
8
Philippe
Apr 10, 2026
·
Stayed 1 night
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2
Tyler
Dec 3, 2025
·
Stayed 2 nights
This was by far one of the worst hotels I’ve ever stayed in. The staff asked for credit card numbed over WhatsApp before I even arrived. Nobody told me there wouldn’t be hot water until I found out myself and asking, the room was disgusting, smelled of smoke, trash and standing water in the shower from the previous guest. Somehow the room was blistering hot despite it being December and the AC didn’t work.
This was by far one of the worst hotels I’ve ever stayed in. The staff asked for credit card numbed over WhatsApp before I even arrived. Nobody told me there wouldn’t be hot water until I found out myself and asking, the room was disgusting, smelled of smoke, trash and standing water in the shower from the previous guest. Somehow the room was blistering hot despite it being December and the AC didn’t work.
10
Paul
Jun 22, 2025
·
Stayed 3 nights
Lovely hotel and a good location Friendly staff and the areas and room were clean and it was very quiet The room was nice with aircon, the bathroom was spacious and had a lovely overhead shower but with only opaque glass separating it from the room, it may not be the choice with overly private couples….it wasn’t a problem for us but just wanted to put it out there The parking is offsite about a 10 minute walk away which is a public under cover car park but they have a deal that you only pay their rates not the car park rates We did have an issue in that the ticket they gave didn’t work so we ended up having to pay full price to get out of the car park but the hotel refunded us without any problem
Lovely hotel and a good location Friendly staff and the areas and room were clean and it was very quiet The room was nice with aircon, the bathroom was spacious and had a lovely overhead shower but with only opaque glass separating it from the room, it may not be the choice with overly private couples….it wasn’t a problem for us but just wanted to put it out there The parking is offsite about a 10 minute walk away which is a public under cover car park but they have a deal that you only pay their rates not the car park rates We did have an issue in that the ticket they gave didn’t work so we ended up having to pay full price to get out of the car park but the hotel refunded us without any problem
10
Chantal
May 28, 2025
·
Stayed 4 nights
Hôtel very quiet and clean.Great central location and close to the old town. Staff pleasant and helpful. Good value for money.Recommended
Hôtel very quiet and clean.Great central location and close to the old town. Staff pleasant and helpful. Good value for money.Recommended
6
Jacco
Mar 8, 2024
·
Stayed 1 night
normal, not special!
normal, not special!
Plaza de Belen, 1, Jaén, Andalusia, Spain
Location
With a stay at Hotel Europa in Jaén, you'll be within a 5-minute walk of Puerta del Angel and Palace of the Vilches. This hotel is 0.5 mi (0.9 km) from Camara Oscura de Capuchinos and 0.6 mi (1 km) from Plaza de las Batallas.
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