Is parking available at the hotel?

Yes, free self-parking is available on-site. Limited parking is provided, and no reservation is required.

What type of breakfast is offered?

A buffet breakfast is available daily from 7:00 AM to 10:00 AM for a fee of approximately ILS 100 for adults and children.

Are pets allowed at the hotel?

No pets or service animals are allowed at this property.

What are the check-in and check-out times?

Check-in is from 3:00 PM to 11:59 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features does the hotel offer?

The property has elevators and step-free entrances, ensuring wheelchair accessibility in public areas and rooms. Specific features for pool access are not mentioned.

Where is the hotel located in relation to local attractions?

The hotel is located within a 10-minute drive of key attractions such as Al-Aqsa Mosque and the Western Wall. It is 0.1 km from Mount Herzl and 1 km from the International Convention Centre.

Are children allowed at the hotel?

Children are allowed at the property, but specific age policies for free stays are not mentioned.

Jerusalem Gate Hotel - 4 Star Accommodation

Average nightly price at Jerusalem Gate Hotel by month, last 12 months (USD)
Month	Average price
January	US$174
February	US$171
March	US$172
April	US$266
May	US$182
June	US$186
July	US$262
August	US$260
September	US$191
October	US$196
November	US$163
December	US$159

What guests think

At Jerusalem Gate Hotel, travelers consistently praise the central location near transit and shopping, while feedback on rooms, cleanliness, and service is mixed, ranging from renovated and spotless with friendly staff to dated, noisier spaces and impolite reception.

Breakfast and Shabbat meals are often praised, though some guests found food lukewarm or average and the dining area disorganized. On-site parking is useful but access from the garage can be awkward, and elevators are reported slow. Expect a very convenient base with variable room standards and service.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site parking is available but access from the garage is confusing and involves stairs; several guests report very slow elevators. An attached mall offers extra shops and food, and the building feels dated.

Related guest reviews

6

Jose

24 Dec 2025

·

Stayed 4 nights

Room was in good condition. Recommend that the no-Jewish guest be informed that there is no service on Shabat. Elevator is too slow.

10

John Erik

22 Mar 2024

·

Stayed 3 nights

Jerusalem Gate Hotel is conveniently located in Jerusalem for business and job. Not a fancy hotel with a lot of facilities, but nice staff, good bed, ok network and a gym. Whether you are on government business, need to go to Tel Aviv or want a stroll to the Old City, this location is the best.

8

Staci

27 Jul 2023

·

Stayed 10 nights

The mall connected to the Hotel is the best part. Extra food and shopping options if needed without having to venture out was really nice. I found that some of front desk staff was not good with customer service, (but some were). The Shabbat food was good, but I preferred breakfast at Prima Park in Jerusalem better, and Shabbat dinner in Roxon urban spa (the old Ramada) in Tel Aviv better.

8

Abnet

27 Apr 2023

·

Stayed 4 nights

The hotel is difficult to access by car to the front door, and also confusing to get to the lobby from the garage because of lack of posted information

2

Yossi

29 Dec 2024

·

Stayed 1 night

This hotel is an absolute disgrace. The rooms are filthy to an extreme level, with rust in the shower and broken wall panels. You can hear everything from the neighboring rooms—there’s no peace and quiet whatsoever. The service? Practically nonexistent—it’s clear the hotel has no interest in its guests. The elevators are unbearably slow, and the dining area is pure chaos—overcrowded, messy, and completely unorganized. Not worth a single penny. We strongly recommend staying far away from this place. A completely negative experience on all fronts!"

8

DENNIS

24 Sept 2024

·

Stayed 7 nights

Very, very good location. Breakfast buffet is not as good as other hotels in Jerusalem. Noisy at times. The parking is under the building and fills up on the upper floors often. You have to walk up and out of the garbage to get into the hotel after 10:00pm.

10

saul

9 Jan 2026

·

Stayed 5 nights

Hay tiendas.

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6

Akiva

25 Jan 2023

·

Stayed 2 nights

Big advantage is locations which is very central and convenient. Parking is annoying you need to go to a crowded underground mall parking lot and get ticket stamped and access to hotel is a up flight of stars etc. The A/C is not on in the winter even when its mild outside so you are forced ot keep window open and its very noisy in daytime. The Mikvah water was not heated Staff was pleasant and helpful

6

Marcus

26 Feb 2023

·

Property has a favorable location at the entrance to the city right near the central bus and train stations. Property also offers half and full board options. Building/property is dated and would benefit from a makeover/refurbishment

10

Ji

29 Dec 2022

·

Stayed 19,355 nights

It is walking distance to the central bus station, so it is super convenient. It provides free parking. Just make sure to drop off your luggages before parking since some stair climbing is required to get from the parking to the hotel. Also make sure to book with free breakfast. It costs 800 NIS at hotel.

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Cleanliness

Reports are inconsistent: many say housekeeping only makes the bed without changing sheets or cleaning floors during stays, while others found rooms very clean or spotless.

Related guest reviews

10

Benjamin

19 Jan 2026

·

Stayed 1 night

Tengo muchos años viniendo a este hotel. Cada vez la limpieza es peor en los cuartos.

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8

Marsha

8 May 2025

·

Stayed 2 nights

The cleaning wasn't the best. The coffee cups were not washed.

8

Benjamin

19 Jan 2026

·

Stayed 1 night

Desde el día que entras hasta que sales. No importa si te quedas mucho. No cambian sábanas. No limpian el piso. Solo estiran la cama

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10

Miss Sora

31 Dec 2025

·

Stayed 3 nights

Clean and spacious.

10

Avrohom

11 Dec 2022

·

Stayed 1 night

Perfect location next to both the central trains and bus stations. Access to some shopping nearby. Friendly staff, spotlessly clean room with modern decor and comfort.

8

saul

19 Jan 2026

·

Stayed 4 nights

La limpieza de los cuartos cada vez es peor. Estiran la cama y se van

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8

saul

19 Jan 2026

·

Stayed 7 nights

Recibes la habitación limpia. Pero aunque estés un mes no hay cambio de sábanas ni limpian el piso durante toda tu estadía. Así me pasó

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6

shahab

10 Dec 2022

·

Stayed 6 nights

House keepers did not change our bed sheets at all for a week. Bed is not comfortable at all. Our room supposed to have a queen bed but our bed was like two single twin bed put together. The beds moved apart and made noise and the mattress was only 2 inch thick. Bath tub was clogged and bed frame and window curtain was dirty.

10

Stephanie

22 Dec 2025

·

Stayed 4 nights

The room was spotless and newly renovated. The shabbat meal was superb and the dining area was huge. The lighting of the Hanukkah candles was spectacular. The staff was friendly and professional. It seems to be a well run hotel.

6

saul

19 Jan 2026

·

Stayed 1 night

La limpieza de la habitación es una farsa. Solo hacen la cama. Ni el piso limpian

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Rooms

Room quality varies widely, from newly renovated, modern and spacious to old or tired, with noise between rooms or from the street. Beds can be small or two singles pushed together, and compact bathrooms with partial doors often splash water.

Related guest reviews

6

William

14 May 2023

·

Stayed 4 nights

Hotel is so old it desperately needs a full renovation. The carpets are old, doors and furniture cheap, and whole hotel makes one feels like the clock stopped for them in the 80’s. Beds were so old I kept on waking up due to the pain the bed spring would cause on my sides and back. I visited with my wife and instead of sleeping in a full bed or better yet a queen bed, I got two old single mattresses side by side it made it imposible to sleep next to each other. Definitely not worth the $160 per night. The restaurant had old tables that looked like patio tables/chairs and the staff were dry and mean all the time as if they hate their job. So the lack of hospitality made it worst.

6

Gavril

17 May 2023

·

Stayed 1 night

The location is busy and noisy. The building is cheap and looks like unfinished. The shopping center underground is not impressive at all. The rooms are extremely small and ugly. Tiles looked dirty. Small windows (prison size). Tiny bathroom, under 4 sq m. The shower splashes on the bathroom door. No bathroom ventilation. Poor customer service makes you feel unwanted. Food was good!

8

Stephen

21 May 2024

·

Stayed 9 nights

The property in general is well presented and in good condition. The room I had was excellent, newly renovated, spacious and comfortable; the best room I had on this trip in Israel. I did find the staff though to be relatively unfriendly, everything requested was an effort and they certainly didn’t go out of their way to assist and show good customer service. Despite the staff, I would stay here again in the future.

8

Esther

19 May 2025

·

Stayed 1 night

Nice room, small fridge available, coffee as well; bathroom small, not full shower door so water all over floor....very nice staff, helpful

6

Kevin

9 Oct 2023

·

Stayed 3 nights

The hotel was a short walk from the station. The staff are polite but could be more helpful. The room was ok but tired. The a/c didn’t work whether to heat or cool. The bed was comfy and the cotton sheets were nice and soft. Limited wardrobe space. The bathroom had been recently refurbished with a decent shower and was nice. The double glazed window didn’t prevent street noise coming in so honking horns and sirens could be heard all night. The main lobby area is airy and comfortable. The restaurant provided a good breakfast and better dinner. The shops and cafes underneath the hotel didn’t amount of a great shopping experience. Just handy for conditioner which isn’t supplied in the room. Overall the hotel was a little tired.

10

shimon

23 Jul 2024

·

Stayed 4 nights

the bed were a bit too small and hard

8

Goldie

21 Oct 2025

·

Stayed 1 night

Clean room, nice view, great area, location is amazing, only complain is breakfast is not included and i paid for it but it wasnt worth it, it did not look appetizing

8

SAMUEL H

5 Feb 2023

·

Stayed 4 nights

The room was modern and clean. Same with the bathroom but there was a slight rim mark on the bath. The beds were comfortable if a little narrow . The bedlights we're really clever, only focusing light where needed. The storage facility was woefully inadequate in that the hanging space was tiny for 2 people. Breakfasts were beautiful, with a good range of foods. All in all it was a very enjoyable stay.

8

Hugh

3 Jul 2023

·

Stayed 4 nights

My stay included Shabbat. The hotel was host to a number of different simchas, so we had a lot of choices for davening. It's not a new place, and in some areas, it's showing its age. However, the hotel is comfortable. Our room had been remodeled, so it was a modern room leading out to a hallway that probably hasn't changed in over 30 years. Location is very good. Staff is friendly and helpful. Overall, a good value and a pleasant stay.

8

martin

25 Jun 2023

·

Stayed 10 nights

I liked the Hotel, with the many types of guests. The children can be very loud at nights and during the day. There is no solid wall between rooms. A TV was left with high volume all night, several nights. The dinner was EXCELLENT, and the waiters were very good. Over all very good. Will return next year.

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Service

Service is mixed: numerous reviews praise friendly, helpful staff and efficient check-in, but several report impolite or unhelpful reception and even booking issues.

Related guest reviews

2

Mezegebu

17 Jan 2023

·

Stayed 19,373 nights

Worst customer service.

8

Stephen

21 May 2024

·

Stayed 9 nights

The property in general is well presented and in good condition. The room I had was excellent, newly renovated, spacious and comfortable; the best room I had on this trip in Israel. I did find the staff though to be relatively unfriendly, everything requested was an effort and they certainly didn’t go out of their way to assist and show good customer service. Despite the staff, I would stay here again in the future.

10

Marsha

17 Nov 2025

·

Stayed 3 nights

The room was fine, the staff great and the service excellent.

2

Jacob

20 Nov 2023

·

Stayed 1 night

The service was terrible, starting with the receptionist who placed a different airport entry card in my U.S. passport that was of an Israeli citizen to charge me taxes (tourists are exempt). When I pushed back and proved him wrong he threw the passport back at me and checked me in. The bed was uncomfortable, the noise from other rooms was unbearable and the room lacked basic needs.

4

Shahar

28 May 2025

·

Stayed 2 nights

This time was very disapointing At check-in the reception guy didn't find my booking and refused letting me in even after I showed him the order confirmation that was sent to me from the hotel few days before. I was forced by him to creat another booking in higher price. That was big mass. The hotel didn't take respinsibility for their mistake, didn't appoligies, and no any comansation for the very bad welcome.

4

Marcos

29 Aug 2025

·

Stayed 2 nights

Os funcionários são mal educados Sem paciência, Tem dificuldades em outros idiomas Não são disponíveis pra ajudar

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8

David

6 Jan 2026

·

Stayed 1 night

Great location in Jerusalem next to central bus station. Check-in was efficient. Room nice. Breakfast pretty standard.

10

Michael

19 Jan 2026

·

Stayed 2 nights

gr8 service

6

FELIPE

24 Feb 2026

·

Stayed 7 nights

O quarto estava em boas condições, mas a equipe de atendimento no check-in poderia ser mais cordial. Demora em atender, não oferecem nada alem do serviço básico.

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10

Stephanie

22 Dec 2025

·

Stayed 4 nights

The room was spotless and newly renovated. The shabbat meal was superb and the dining area was huge. The lighting of the Hanukkah candles was spectacular. The staff was friendly and professional. It seems to be a well run hotel.

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Location

Consistently praised for a central spot near the Central Bus/Train stations and connected shopping, making transit and errands easy. Some note busy or noisy surroundings.

Related guest reviews

10

John Erik

22 Mar 2024

·

Stayed 3 nights

Jerusalem Gate Hotel is conveniently located in Jerusalem for business and job. Not a fancy hotel with a lot of facilities, but nice staff, good bed, ok network and a gym. Whether you are on government business, need to go to Tel Aviv or want a stroll to the Old City, this location is the best.

8

M

5 Oct 2025

·

Stayed 1 night

good location

8

DENNIS

24 Sept 2024

·

Stayed 7 nights

Very, very good location. Breakfast buffet is not as good as other hotels in Jerusalem. Noisy at times. The parking is under the building and fills up on the upper floors often. You have to walk up and out of the garbage to get into the hotel after 10:00pm.

8

M

5 Oct 2025

·

Stayed 1 night

good location, near shops

10

Karin

28 Nov 2022

·

Sehr gute zentrale Lage, mit Zug ab Flughafen/Tel Aviv, Straßenbahn in Jerusalem bestens erreichbar

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8

Michael

24 Sept 2024

·

Stayed 1 night

Good location near bus routes and light rail. Easy food shopping in adjacent mall and Central bus station short walk. Room was plain and basic: shower/bath, closet, table& chair, outlets near beds. very clean & well maintained. The buffet breakfast was excellent, many choices hot and cold, served until 10AM. We would definitely stay again.

8

David

6 Jan 2026

·

Stayed 1 night

Great location in Jerusalem next to central bus station. Check-in was efficient. Room nice. Breakfast pretty standard.

6

Marcus

26 Feb 2023

·

Property has a favorable location at the entrance to the city right near the central bus and train stations. Property also offers half and full board options. Building/property is dated and would benefit from a makeover/refurbishment

8

M

9 Oct 2025

·

Stayed 1 night

good location

10

Ji

29 Dec 2022

·

Stayed 19,355 nights

It is walking distance to the central bus station, so it is super convenient. It provides free parking. Just make sure to drop off your luggages before parking since some stair climbing is required to get from the parking to the hotel. Also make sure to book with free breakfast. It costs 800 NIS at hotel.

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Dining

Breakfast and Shabbat meals are generally well liked and plentiful. A few guests found items lukewarm, average, or the dining area disorganized, and Saturday offerings align with Shabbat practices.

Related guest reviews

10

Fahad

17 Apr 2023

·

Stayed 2 nights

Great breakfast buffet and amazing staff!

10

Yamilet Yadira

11 May 2025

·

Stayed 2 nights

In property parking. Breakfast buffet included. Amazing delicious , nutritious breakfast.

2

Yossi

29 Dec 2024

·

Stayed 1 night

This hotel is an absolute disgrace. The rooms are filthy to an extreme level, with rust in the shower and broken wall panels. You can hear everything from the neighboring rooms—there’s no peace and quiet whatsoever. The service? Practically nonexistent—it’s clear the hotel has no interest in its guests. The elevators are unbearably slow, and the dining area is pure chaos—overcrowded, messy, and completely unorganized. Not worth a single penny. We strongly recommend staying far away from this place. A completely negative experience on all fronts!"

8

Philip

16 Nov 2025

·

Stayed 3 nights

Comfortable stay. Clean room, chocs and wine gift. Excellent breakfast

6

jeffrey

3 Jan 2023

·

Stayed 2 nights

From the arrangement of detachable twin beds in each room to the dearth of breakfast on Saturday, this is a hotel designed to fit the Halachic/observant lifestyles of Orthodox Jews. Non-Jews will be, umm, surprised.

10

David

7 Mar 2025

·

Stayed 2 nights

Clean. Friendly. Excellent breakfast. Close to transportation

8

M

13 Sept 2025

·

Stayed 1 night

very central, lovely breakfast

8

Goldie

21 Oct 2025

·

Stayed 1 night

Clean room, nice view, great area, location is amazing, only complain is breakfast is not included and i paid for it but it wasnt worth it, it did not look appetizing

6

Hilary

25 Jul 2023

·

Stayed 7 nights

Die Speisen waren nie richtig warm.

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10

Stephanie

22 Dec 2025

·

Stayed 4 nights

The room was spotless and newly renovated. The shabbat meal was superb and the dining area was huge. The lighting of the Hanukkah candles was spectacular. The staff was friendly and professional. It seems to be a well run hotel.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8 $108	9 $107	10 $107	11 $106	12 $115	13 $329	14 $100
15 $103	16 $105	17 $106	18 $138	19 $115	20 $344	21 $101
22 $106	23 $107	24 $106	25 $106	26 $116	27 $332	28 $101
29 $105	30 $106

Su	Mo	Tu	We	Th	Fr	Sa
		1 $108	2 $106	3 $116	4 $348	5 $101
6 $132	7 $134	8 $135	9 $135	10 $134	11 $344	12 $100
13 $106	14 $108	15 $106	16 $106	17 $116	18 $333	19 $102
20 $106	21 $183	22 $105	23 $106	24 $115	25 $332	26 $102
27 $107	28 $106	29 $106	30 $104	31 $116

Jerusalem Gate Hotel

Prices for Jerusalem Gate Hotel

Monthly average prices

About this property

Location

Room options

Suite, 2 Twin Beds

Superior Room

Panoramic Suite

Guest reviews of Jerusalem Gate Hotel

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Jerusalem Gate Hotel

Considering this hotel for your Jerusalem trip?

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