Is parking available at the property?

Self-parking is available at a fee of ILS 60 per day, with in/out privileges. Valet parking is also offered at a fee of ILS 20 per day. Both parking options are subject to charges.

What type of breakfast is offered and what are the serving hours?

A complimentary cooked-to-order breakfast is served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 11:59 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request, and additional charges may apply.

Are airport shuttle services available?

Airport shuttle services are available for a surcharge of ILS 250 per vehicle (one-way, maximum occupancy 4). To arrange the transfer, guests must contact the property 48 hours prior to arrival.

What accessibility features are available for guests with disabilities?

The property offers wheelchair-accessible facilities including a limited wheelchair-accessible registration desk, parking, public areas, and rooms. There is also a stair-free path to the entrance and wheelchair-accessible pool and spa.

How is the property located in relation to key landmarks?

The hotel is centrally located in Jerusalem, just a 4-minute walk from Mamilla Mall and an 8-minute walk from Jaffa Gate. It is also 0.6 miles from the Church of the Holy Sepulchre and the Tower of David Museum of the History of Jerusalem.

Does the property have a swimming pool?

Yes, the property features an indoor pool. Pool access is available from 7:00 AM to 7:00 PM.

What are the policies for guests staying with children?

Children are welcome at the property. Guests should check with the hotel for specific age policies regarding free stays.

Waldorf Astoria Jerusalem - Luxury Hotel in Israel

Average nightly price at Waldorf Astoria Jerusalem by month, last 12 months (USD)
Month	Average price
January	US$777
February	US$681
March	US$695
April	US$787
May	US$726
June	US$744
July	US$731
August	US$735
September	US$761
October	US$826
November	US$703
December	US$740

What guests think

At Waldorf Astoria Jerusalem, guests consistently praise the walkable location near the Old City, generous breakfasts, and friendly, attentive service, while a minority note housekeeping lapses, climate control issues, and occasional service or billing frustrations.

Rooms are spacious and comfortable for many, though a few mention uncomfortable beds, dry or hard-to-control A/C, and intermittent noise. Facilities like the spa, pool and gym earn praise, but Wi-Fi and parking can incur extra charges and a couple of guests found advertised amenities unavailable or pool areas not promptly tidied. Overall, expect an upscale, central base with notable strengths and a few avoidable drawbacks.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests highlight a relaxing spa, a beautiful pool and a good gym, with overall facilities described as high quality. Some note paid Wi-Fi, extra parking fees, occasional untidiness at the pool, and instances of advertised amenities not available.

Related guest reviews

8

Roberto

20 Sept 2022

·

Stayed 6 nights

Aunque es un Waldorf en Israel tienen otros estándares de calidad en el servicio principalmente a los extranjeros, la comida bufé del desayuno decepcionante, si rentas carro el estacionamiento tiene un costo adicional a la ya de por si tarifa alta de la habitación y desayuno, Hotel dedicado a los Judios religiosos y tours, no vale el precio, lo único es su ubicación

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2

Andrew

5 Mar 2023

·

Stayed 3 nights

Appalling, rooms not ready when we arrived, then they gave us an upgrade and that was not available. Room dusty, balcony covered in bird droppings, rooms not tidied unless we called, facilities advertised not available. Would not recommend

10

menahem

7 Jan 2025

·

Stayed 4 nights

Super séjour, au petit soins des clients, juste un petit regret que le wifi soit payant, les petits déjeuners, les repas de Chabbat étaient parfait !

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10

Aaron

16 Dec 2023

·

Stayed 1 night

Having stayed in many places, this for sure is straight in there in the top three place we’ve ever been to. Attention to detail. Parking, breakfast, the room, gym, pool everything simply superb

10

Ross

15 Jun 2025

·

Stayed 2 nights

Beautiful hotel. Amazing amenities. Great location.

10

stephane

7 Jan 2022

·

Stayed 1 night

Une très bel hôtel dommage que le personnel soit inexistant… serveur au restaurant digne d’un palace dommage pour des petits détails comme nous apporter les valises dans la chambre , une bouteille d’eau dans la chambre aurait été un minimum… Piscine magnifique mais linge sale pas débarrassé sur des transats au paravent occupé…. Il faudrait pas grand chose…..

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10

Ori

25 Dec 2025

·

Stayed 2 nights

Perfect location Superb breakfast Relaxing SPA Welcoming staff

10

Boaz

20 Jul 2023

·

Stayed 1 night

Hotel espetacular instalações de primeira , localização a passos da cidade antiga , atendimento e café da manhã extraordinários

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10

Devorah

14 May 2025

·

Stayed 1 night

The Waldorf Jerusalem is always an amazing place to stay. I had a flight change due to the missile attack on Ben Gurion and the hotel was gracious enough to grant an early check in. All the staff went out of their way to make us comfortable, from the bellboy who brought up our bags immediately to the housekeeping who quickly replaced the iron in our room, to the barista who made an incredible latte at breakfast to the front desk who accomodated every request I made... The beds are very comfortable and I always love oversized bath sheets which many other hotels skip... The ahava bath products are a nice touch too.

10

lilia

3 Jul 2023

·

Stayed 5 nights

The location is perfect to walk to old Jerusalem The property is beautiful and clean and comfortable The food is amazing The spa is great The staff is extremely helpful and nice Love it

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Cleanliness

Many find the property clean and well kept, with some praising frequent room servicing. However, several report lapses such as dusty rooms, missed housekeeping, balcony bird droppings, and pool areas not promptly cleared.

Related guest reviews

10

Elaine

12 Jul 2023

·

Stayed 3 nights

The Waldorf, Astoria, Jerusalem is probably the very best hotel I have ever stayed at and I have stayed at many fine ones. The concierge Billet provided such excellent service that we were able to take advantage of many of the sites in Jerusalem that we might not have gotten to had it not been for all of his help. The service in terms of the twice daily cleaning of our room and the spectacular buffet were two more outstanding features of this hotel. The friendly doorman greeted you whenever you left or returned to the premises and helped get you a cab when needed. I would recommend that anybody thinking of going to Jerusalem take the time to read the reviews for this wonderful hotel and consider it as their number one option. I intend to return to Jerusalem one day and will definitely return to the Waldorf Astoria Jerusalem.

2

Milana

25 Dec 2022

·

Stayed 19,350 nights

Friday night at the dinner, light went off in the hotel. One day Room was not cleaned. Staff could be friendlier Too expensive

2

Andrew

5 Mar 2023

·

Stayed 3 nights

Appalling, rooms not ready when we arrived, then they gave us an upgrade and that was not available. Room dusty, balcony covered in bird droppings, rooms not tidied unless we called, facilities advertised not available. Would not recommend

10

PENGFEI

10 Aug 2023

·

Stayed 2 nights

Very nice stay, perfect location close to the old city、spacious room、good cleaning、delicious food. Thanks for upgrading room and additional bed for my daughter. And specially thank lobby concierge George, very nice,we family were very happy,we hope to be back.

8

Moises

17 Aug 2023

·

Stayed 3 nights

Everything except housekeeping is excellent

10

Levi

29 Jul 2024

·

Stayed 1 night

Nice, clean

10

moussa

28 Feb 2023

·

Stayed 2 nights

Clean top with service Staff are amazing. Professional

10

stephane

7 Jan 2022

·

Stayed 1 night

Une très bel hôtel dommage que le personnel soit inexistant… serveur au restaurant digne d’un palace dommage pour des petits détails comme nous apporter les valises dans la chambre , une bouteille d’eau dans la chambre aurait été un minimum… Piscine magnifique mais linge sale pas débarrassé sur des transats au paravent occupé…. Il faudrait pas grand chose…..

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10

Devorah

14 May 2025

·

Stayed 1 night

The Waldorf Jerusalem is always an amazing place to stay. I had a flight change due to the missile attack on Ben Gurion and the hotel was gracious enough to grant an early check in. All the staff went out of their way to make us comfortable, from the bellboy who brought up our bags immediately to the housekeeping who quickly replaced the iron in our room, to the barista who made an incredible latte at breakfast to the front desk who accomodated every request I made... The beds are very comfortable and I always love oversized bath sheets which many other hotels skip... The ahava bath products are a nice touch too.

10

lilia

3 Jul 2023

·

Stayed 5 nights

The location is perfect to walk to old Jerusalem The property is beautiful and clean and comfortable The food is amazing The spa is great The staff is extremely helpful and nice Love it

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AI-generated summary based on recent guest reviews

Rooms

Rooms are spacious, elegant and comfortable for many, with several guests praising bedding and overall comfort. A few report uncomfortable beds, hard-to-control or dry A/C, and occasional noise.

Related guest reviews

6

Youssi

12 Aug 2022

·

Stayed 1 night

Un bruit insupportable qui surgissent à des moments dans la chambre Très mal dormi

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10

Levi

29 Jul 2024

·

Stayed 1 night

Nice, clean

10

Aaron

16 Dec 2023

·

Stayed 1 night

Having stayed in many places, this for sure is straight in there in the top three place we’ve ever been to. Attention to detail. Parking, breakfast, the room, gym, pool everything simply superb

10

Eitan

15 Jul 2023

·

Stayed 1 night

Great and luxurious hotel. The service was amazing and welcoming. Location is superb and the room was great. We enjoyed our stay and will return

10

Anthony

15 Dec 2025

·

Stayed 4 nights

Really nice rooms, food, service, all in all fantastic

10

Jennifer

19 Aug 2023

·

Stayed 1 night

Everyone was so friendly and accommodating. Loved it. Will definitely stay here again. Beautiful hotel and gorgeous rooms.

10

Mercedes

26 Apr 2025

·

Stayed 3 nights

Bonito hotel, moderno, cómodo, Espacioso y amplias habitaciones. El bufet del desayuno de los mejores, gran variedad de comidas y bebidas

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10

Devorah

14 May 2025

·

Stayed 1 night

The Waldorf Jerusalem is always an amazing place to stay. I had a flight change due to the missile attack on Ben Gurion and the hotel was gracious enough to grant an early check in. All the staff went out of their way to make us comfortable, from the bellboy who brought up our bags immediately to the housekeeping who quickly replaced the iron in our room, to the barista who made an incredible latte at breakfast to the front desk who accomodated every request I made... The beds are very comfortable and I always love oversized bath sheets which many other hotels skip... The ahava bath products are a nice touch too.

8

joao

31 Mar 2023

·

Stayed 1 night

nice room but ac makes room very dry, not so comfortable

4

Ashkan

25 Feb 2026

·

Stayed 2 nights

The beds were horrible could not sleep and the air-conditioning and the heating was on all the time it was either too hard or too cold. It will not turn off on automatic.

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AI-generated summary based on recent guest reviews

Service

Service is widely described as friendly, welcoming and highly helpful, with standout concierge support and staff accommodating special requests. There are occasional complaints about disorganization, billing issues and impolite interactions, including slow breakfast service.

Related guest reviews

10

Dorin

22 May 2025

·

Stayed 2 nights

I had the most wonderful experience at the Waldorf Astoria ! The staff were incredibly helpful, kind and dedicated. I would recommend anyone to come here who would love a 5 star experience!

10

Elaine

12 Jul 2023

·

Stayed 3 nights

The Waldorf, Astoria, Jerusalem is probably the very best hotel I have ever stayed at and I have stayed at many fine ones. The concierge Billet provided such excellent service that we were able to take advantage of many of the sites in Jerusalem that we might not have gotten to had it not been for all of his help. The service in terms of the twice daily cleaning of our room and the spectacular buffet were two more outstanding features of this hotel. The friendly doorman greeted you whenever you left or returned to the premises and helped get you a cab when needed. I would recommend that anybody thinking of going to Jerusalem take the time to read the reviews for this wonderful hotel and consider it as their number one option. I intend to return to Jerusalem one day and will definitely return to the Waldorf Astoria Jerusalem.

2

Jean

28 Dec 2022

·

Stayed 7 nights

It was awful. Such an overrated hotel. The worst service and security I have ever encountered. Rude and unprofessional staff. The worst food. Room service could not get one order correct. Not even tea and coffee‼️. I would recommend staying anywhere else‼️

8

Val

26 Dec 2022

·

Stayed 3 nights

Evrything was great but servicing at breakfast - chaotic movements of waiters resulting in long time waiting of coffee or tea. Otherwise, pleasant stay - everyone is very friendly and helpful. Special thanks to Ameer - superb management skills!

10

Avi

23 May 2025

·

Stayed 2 nights

Staff were attentive, thoughtfu and phenomenal. Breakfast was terrific.

2

Naftali

9 Nov 2024

·

Stayed 1 night

Hotels.com didn’t inform in the receipt that tax will be charge at the hotel, nor when the guests arrive, but in their departure.The spa took an order and my credit card I asked to pay from it, in the departure they ask to charge the guest, which all the order was a gift and pay by me. Was great disappointment and embarrassing and misleading have the guests ask to pay things that shouldn’t be. I order a cake birthday extra which was expensive and not tasty. Beside good breakfast noting to mention for excellent . Will not visit again, nor do order in local hotel.

10

PENGFEI

10 Aug 2023

·

Stayed 2 nights

Very nice stay, perfect location close to the old city、spacious room、good cleaning、delicious food. Thanks for upgrading room and additional bed for my daughter. And specially thank lobby concierge George, very nice,we family were very happy,we hope to be back.

10

stephane

7 Jan 2022

·

Stayed 1 night

Une très bel hôtel dommage que le personnel soit inexistant… serveur au restaurant digne d’un palace dommage pour des petits détails comme nous apporter les valises dans la chambre , une bouteille d’eau dans la chambre aurait été un minimum… Piscine magnifique mais linge sale pas débarrassé sur des transats au paravent occupé…. Il faudrait pas grand chose…..

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10

Ori

25 Dec 2025

·

Stayed 2 nights

Perfect location Superb breakfast Relaxing SPA Welcoming staff

10

Devorah

14 May 2025

·

Stayed 1 night

The Waldorf Jerusalem is always an amazing place to stay. I had a flight change due to the missile attack on Ben Gurion and the hotel was gracious enough to grant an early check in. All the staff went out of their way to make us comfortable, from the bellboy who brought up our bags immediately to the housekeeping who quickly replaced the iron in our room, to the barista who made an incredible latte at breakfast to the front desk who accomodated every request I made... The beds are very comfortable and I always love oversized bath sheets which many other hotels skip... The ahava bath products are a nice touch too.

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AI-generated summary based on recent guest reviews

Location

Location is repeatedly praised as central and walkable, with easy access to the Old City and key sites. Many felt it could not be beat for sightseeing.

Related guest reviews

10

PENGFEI

10 Aug 2023

·

Stayed 2 nights

Very nice stay, perfect location close to the old city、spacious room、good cleaning、delicious food. Thanks for upgrading room and additional bed for my daughter. And specially thank lobby concierge George, very nice,we family were very happy,we hope to be back.

10

Eitan

15 Jul 2023

·

Stayed 1 night

Great and luxurious hotel. The service was amazing and welcoming. Location is superb and the room was great. We enjoyed our stay and will return

10

Tatyana

21 Apr 2025

·

Stayed 4 nights

Very nice hotel and friendly staff. Can’t beat the location!

10

Yemy

27 Jul 2023

·

Stayed 3 nights

Exrelente hotel, muy bien situado y el servicio de primera en todos los aspectos

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10

Ross

15 Jun 2025

·

Stayed 2 nights

Beautiful hotel. Amazing amenities. Great location.

10

Emmanuel

31 May 2025

·

Stayed 4 nights

El lugar magnífico justo caminando a los lugares santos.

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10

Ori

25 Dec 2025

·

Stayed 2 nights

Perfect location Superb breakfast Relaxing SPA Welcoming staff

10

Boaz

20 Jul 2023

·

Stayed 1 night

Hotel espetacular instalações de primeira , localização a passos da cidade antiga , atendimento e café da manhã extraordinários

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10

David

17 Feb 2025

·

Stayed 6 nights

Hotel bien ubicado pero muy caro

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10

lilia

3 Jul 2023

·

Stayed 5 nights

The location is perfect to walk to old Jerusalem The property is beautiful and clean and comfortable The food is amazing The spa is great The staff is extremely helpful and nice Love it

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AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently highlighted for quality, variety and abundance, and many enjoyed the overall food. Some guests, however, found the food disappointing and noted chaotic or slow breakfast service at times.

Related guest reviews

2

Jean

28 Dec 2022

·

Stayed 7 nights

It was awful. Such an overrated hotel. The worst service and security I have ever encountered. Rude and unprofessional staff. The worst food. Room service could not get one order correct. Not even tea and coffee‼️. I would recommend staying anywhere else‼️

8

Val

26 Dec 2022

·

Stayed 3 nights

Evrything was great but servicing at breakfast - chaotic movements of waiters resulting in long time waiting of coffee or tea. Otherwise, pleasant stay - everyone is very friendly and helpful. Special thanks to Ameer - superb management skills!

10

Avi

23 May 2025

·

Stayed 2 nights

Staff were attentive, thoughtfu and phenomenal. Breakfast was terrific.

10

PENGFEI

10 Aug 2023

·

Stayed 2 nights

Very nice stay, perfect location close to the old city、spacious room、good cleaning、delicious food. Thanks for upgrading room and additional bed for my daughter. And specially thank lobby concierge George, very nice,we family were very happy,we hope to be back.

6

nathanael

2 Jan 2025

·

Stayed 3 nights

la nourriture n'est vraiment pas bonne .

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10

Mercedes

26 Apr 2025

·

Stayed 3 nights

Bonito hotel, moderno, cómodo, Espacioso y amplias habitaciones. El bufet del desayuno de los mejores, gran variedad de comidas y bebidas

Translate

10

Ori

25 Dec 2025

·

Stayed 2 nights

Perfect location Superb breakfast Relaxing SPA Welcoming staff

10

Boaz

20 Jul 2023

·

Stayed 1 night

Hotel espetacular instalações de primeira , localização a passos da cidade antiga , atendimento e café da manhã extraordinários

Translate

10

lilia

3 Jul 2023

·

Stayed 5 nights

The location is perfect to walk to old Jerusalem The property is beautiful and clean and comfortable The food is amazing The spa is great The staff is extremely helpful and nice Love it

10

Miri

27 Aug 2023

·

Stayed 2 nights

We had a super fantastic stay. The Israeli-style breafast is out of this world! I've never seen anything like it!!! We highly recommend Waldorf Astoria Jerusalem!!! This was our second time back!!! :)

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4 $718	5 $776	6 $857	7 $717
8 $716	9 $732	10 $732	11 $733	12 $717	13 $812	14 $717
15 $673	16 $733	17 $741	18 $860	19 $862	20 $953	21
22 $721	23 $734	24 $733	25 $803	26 $717	27 $1,028	28
29 $717	30 $733

Su	Mo	Tu	We	Th	Fr	Sa
		1 $733	2 $765	3 $793	4 $981	5 $729
6 $717	7 $765	8 $773	9 $742	10 $717	11 $993	12
13 $717	14 $733	15 $733	16 $733	17 $793	18 $981	19 $724
20 $737	21 $745	22 $765	23 $765	24 $1,274	25 $1,212	26
27 $793	28 $793	29 $802	30 $992	31 $849

Prices for Waldorf Astoria Jerusalem

Monthly average prices

About this property

Location

Room options

Palace Suite

Grand Family Room

Twin Superior Room

King Family Studio

King Terrace Room

One Bedroom Suite

King Deluxe Room with Balcony

Noble Suite

King Superior Room with Balcony

Twin Grand Deluxe Room

Deluxe Room, 2 Twin Beds (Premier)

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed (Premier)

Twin Grand Deluxe Balcony High Floor

Deluxe Room, 1 King Bed, Balcony

Twin Deluxe Room with Balcony

King Accessible Superior Room

King Junior Suite

King Deluxe Room

Deluxe Room, 2 Twin Beds, Balcony (Premier)

David Tower Suite

Premier Suite, 1 Bedroom

Deluxe Room, 1 King Bed, Balcony (Premier)

Twin Deluxe Room

Ambassador Suite

Deluxe Room, 2 Twin Beds (Premier Grand)

Guest reviews of Waldorf Astoria Jerusalem

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Waldorf Astoria Jerusalem

Considering this hotel for your Jerusalem trip?

Prices for upcoming dates