Name: Waldorf Astoria Jerusalem
Address: 26-28 Agron Street, Jerusalem City Centre, Jerusalem, Jerusalem (and vicinity), Israel, Jerusalem, Jerusalem District, Israel
Rating: 8.9

Guest reviews

8.9

Fabulous

Based on 1,401 verified reviews

Who stays here?

Business

8%

Couple

43%

Family

34%

Group

9%

Solo

4%

What guests think

AI-generated summary based on recent guest reviews

At Waldorf Astoria Jerusalem, guests consistently praise the walkable location near the Old City, generous breakfasts, and friendly, attentive service, while a minority note housekeeping lapses, climate control issues, and occasional service or billing frustrations.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

David

13 Apr 2026

·

Stayed 1 night

D

4

Ashkan

25 Feb 2026

·

Stayed 2 nights

The beds were horrible could not sleep and the air-conditioning and the heating was on all the time it was either too hard or too cold. It will not turn off on automatic.

10

Lev

8 Jan 2026

·

Stayed 2 nights

We spent a few days with two kids - very good location and quality, so anyone would understand what they are paying for. We checked a few other "luxury" hotels nearby while exploring around and, to our great surprise, we came to a conclusion that this one is most likely the best among them.

10

Jack

25 Dec 2025

·

Stayed 2 nights

Excellent staff great location very enjoyable it’s my go too place.

10

Ori

25 Dec 2025

·

Stayed 2 nights

Perfect location Superb breakfast Relaxing SPA Welcoming staff

26-28 Agron Street, Jerusalem City Centre, Jerusalem, Jerusalem (and vicinity), Israel

Location

Waldorf Astoria Jerusalem is centrally located in Jerusalem, a 4-minute walk from Mamilla Mall and 8 minutes by foot from Jaffa Gate. This luxury hotel is 0.6 mi (1 km) from Church of the Holy Sepulchre and 0.6 mi (1 km) from Tower of David Museum of the History of Jerusalem.

Mount Herzl(0.1 Miles)

Mamilla Mall(0.2 Miles)

French Square(0.3 Miles)

New Gate(0.3 Miles)

Jerusalem Great Synagogue(0.3 Miles)

Ben Yehuda Street(0.4 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:59

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Self-parking is available at a fee of ILS 60 per day, with in/out privileges. Valet parking is also offered at a fee of ILS 20 per day. Both parking options are subject to charges.

A complimentary cooked-to-order breakfast is served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

Check-in is from 3:00 PM to 11:59 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request, and additional charges may apply.

Airport shuttle services are available for a surcharge of ILS 250 per vehicle (one-way, maximum occupancy 4). To arrange the transfer, guests must contact the property 48 hours prior to arrival.

The property offers wheelchair-accessible facilities including a limited wheelchair-accessible registration desk, parking, public areas, and rooms. There is also a stair-free path to the entrance and wheelchair-accessible pool and spa.

The hotel is centrally located in Jerusalem, just a 4-minute walk from Mamilla Mall and an 8-minute walk from Jaffa Gate. It is also 0.6 miles from the Church of the Holy Sepulchre and the Tower of David Museum of the History of Jerusalem.

Yes, the property features an indoor pool. Pool access is available from 7:00 AM to 7:00 PM.

Children are welcome at the property. Guests should check with the hotel for specific age policies regarding free stays.

Waldorf Astoria Jerusalem

Amenities

Property description

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