Is parking available at the hotel?

Parking is available on-site, with covered self-parking for a fee of ZAR 50 per day. Limited parking spaces are provided, and reservations are not required.

What breakfast options are offered?

Full breakfasts are available daily from 6:30 AM to 10:30 AM for a fee of approximately ZAR 235 per person.

What are the check-in and check-out times?

Check-in time is at 14:00, and check-out time is at 11:00. Early check-in and late check-out may be available upon request, but additional charges may apply.

Are airport shuttle services available?

Airport shuttle services are available for a fee of ZAR 610 per vehicle (one-way, maximum occupancy 3). Guests can arrange the transfer through the hotel.

What accessibility features does the hotel offer?

The hotel features limited wheelchair accessibility, including elevators and step-free entrances. Accessible facilities are available in public areas and some guest rooms.

Where is the hotel located in relation to nearby attractions?

The hotel is centrally located in Johannesburg, just steps from The MARC and within a 10-minute walk of Sandton Convention Centre. It is 0.5 mi from both Sandton City Mall and Nelson Mandela Square.

Does the hotel have a swimming pool?

Yes, the hotel features 2 outdoor swimming pools. The pools are seasonal and operational hours may vary.

Are children allowed at the hotel?

Children are welcome at the hotel. There is no specified minimum age for children to stay for free.

Protea Hotel by Marriott Johannesburg Balalaika

Average nightly price at Protea Hotel by Marriott Johannesburg Balalaika Sandton by month, last 12 months (USD)
Month	Average price
January	US$95
February	US$118
March	US$114
April	US$101
May	US$120
June	US$111
July	US$128
August	US$140
September	US$130
October	US$107
November	US$156
December	US$98

What guests think

Across reviews, Protea Hotel by Marriott Johannesburg Balalaika Sandton is praised for its central Sandton location near Nelson Mandela Square, leafy gardens and handy mall shuttle, with comfortable rooms that can feel a bit dated and amenities basic.

Service is widely described as friendly and helpful, though experiences vary with occasional check-in delays, billing issues, and inconsistent housekeeping. Breakfast and the on-site restaurant receive praise, but some note high prices and miss complimentary options like lobby coffee or included breakfast. Overall, it suits business and short stays in Sandton.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests frequently highlight the free shuttle to Nelson Mandela Square and the pleasant garden courtyard; a pool is also mentioned. A few reviews mention paid parking.

Related guest reviews

10

Melanie

18 Nov 2024

·

Stayed 3 nights

Great facility, friendly staff and delicious food. We were able to catch the hop on hop off bus just around the corner and access lots of sights that way. The hotel offers a shuttle service to Nelson Mandela Square, which was a nice bonus. Highly recommended this stay.

8

Lars

23 Nov 2024

·

Stayed 3 nights

Great staff and convenient location. Like the gardens

8

patricia

11 Oct 2024

·

Stayed 1 night

The garden is awesome

10

José Francisco

6 Nov 2024

·

Stayed 1 night

Excelente opção no centro financeiro de Joanesburgo. Quadros espaçosos e silenciosos. Piscina e jardim muito agradáveis. Perto do Nelson Mandela Square, local de muitos bares, restaurantes e conveniências.

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10

Rafael

21 Dec 2025

·

Stayed 2 nights

Localização impecável, pode-se caminhar até o centro comercial Mandela Square, onde há várias opções de lojas e bons restaurantes, ainda que o hotel ofereça transfer a cada 30 o

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10

Gabriela

8 Nov 2025

·

Stayed 1 night

sehr angenehm, das Personal war freundlich und zuvorkommend. Das Hotel war ruhig. Wir haben den Shuttle Bus sehr geschätzt. kommen gerne wieder.

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10

Tanja

26 Oct 2025

·

Stayed 2 nights

Saubere Zimmer, bequeme Betten, gut bewacht, gratis Shuttle zum Einkaufszentrum Mandela, schöne Hotelanlage mit Garten

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8

Lorna

10 Feb 2026

·

Stayed 2 nights

It’s not a holiday hotel, being in the centre of Sandton. We have stayed here many times and use it as a staging post. It’s a bit dated but the location is excellent with a shuttle bus to the nearby mall and/or train station.

10

Rachel

13 Mar 2023

·

Stayed 2 nights

Hotel bien équipé avec pleins de services. Le plus, la navette gratuite pour aller au Nelson Mandela Square

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10

Lorna

15 Feb 2025

·

Stayed 1 night

Very acceptable, well priced option in Sandton. Hotel runs a shuttle bus to the mall which is very handy.

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Cleanliness

Rooms and grounds are generally clean and well maintained. However, a few guests report housekeeping lapses such as hair on towels and haphazard floor cleaning.

Related guest reviews

8

Wendy

7 Nov 2024

·

Stayed 1 night

We certainly enjoyed this hotel’s location to nearby restaurants & shops. An added bonus was a free mall shuttle service. Our room was clean and spacious with a lovely view of the lush courtyard setting. Downsides: no early check in availability (especially for guests that have travelled more than 36 hours); no free coffee in the lobby; no free breakfast (especially for other guests in our group that paid for a premium suite).

10

Christian

27 Oct 2025

·

Stayed 2 nights

Sauber, ruhig gut gelegen

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10

Marie Yovana

18 Nov 2024

·

Stayed 1 night

Good location - Sandton city mall close to the hotel, quiet and clean

10

Tanja

26 Oct 2025

·

Stayed 2 nights

Saubere Zimmer, bequeme Betten, gut bewacht, gratis Shuttle zum Einkaufszentrum Mandela, schöne Hotelanlage mit Garten

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10

Derek

17 Mar 2025

·

Stayed 3 nights

Reception service was great, housekeeping needs to be more attentive, fresh towels usually have hair from other guests, floors are cleaned haphazardly.

8

Bernd Peter

2 Nov 2025

·

Stayed 3 nights

Zimmer sind renoviert, Anlage gut gepflegt, Super Lage

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10

Anja Andrea

3 Dec 2025

·

Stayed 1 night

Sehr schön und sauber

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10

DAVID

17 Nov 2025

·

Stayed 1 night

Staff, amenities, clean room

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Rooms

Rooms are generally comfortable—some renovated, spacious or quiet, with garden views and comfortable beds. Downsides include dated elements, limited in-room amenities, occasional noise or bathroom quirks, and occasional bed-type mismatches.

Related guest reviews

4

Julien

27 Oct 2023

·

Stayed 1 night

Nous avions demandé 2 lit simple et il n’y avait que des lit double

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8

Wendy

7 Nov 2024

·

Stayed 1 night

We certainly enjoyed this hotel’s location to nearby restaurants & shops. An added bonus was a free mall shuttle service. Our room was clean and spacious with a lovely view of the lush courtyard setting. Downsides: no early check in availability (especially for guests that have travelled more than 36 hours); no free coffee in the lobby; no free breakfast (especially for other guests in our group that paid for a premium suite).

10

Christian

27 Oct 2025

·

Stayed 2 nights

Sauber, ruhig gut gelegen

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10

José Francisco

6 Nov 2024

·

Stayed 1 night

Excelente opção no centro financeiro de Joanesburgo. Quadros espaçosos e silenciosos. Piscina e jardim muito agradáveis. Perto do Nelson Mandela Square, local de muitos bares, restaurantes e conveniências.

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6

Evelyn

17 Dec 2025

·

Stayed 3 nights

Die Toiletten sind viel zu hoch. Die spuehlung zu wenig stark, zu ringhoerig.

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8

SUJEE

24 Sept 2023

·

Stayed 1 night

I liked the bed a lot, very comfy. But I thought there would be shower gown, not to mention more of amenities like shampoo and conditioner. They only offer a small soap bar, body cleanser, lotion and a shower cap. Overall staffs were really kind, breakfast was also good (nothing special). Beautiful garden.

10

Madelyn

23 Nov 2023

·

Stayed 2 nights

We stayed here on a long layover and between the comfortable beds and breakfast, it gave us everything we needed. The true highlight was the friendly staff, I’ve never had a more welcoming experience at a hotel.

10

Tanja

26 Oct 2025

·

Stayed 2 nights

Saubere Zimmer, bequeme Betten, gut bewacht, gratis Shuttle zum Einkaufszentrum Mandela, schöne Hotelanlage mit Garten

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8

Bernd Peter

2 Nov 2025

·

Stayed 3 nights

Zimmer sind renoviert, Anlage gut gepflegt, Super Lage

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10

Sandra

25 Nov 2025

·

Stayed 1 night

Excellent staff, customer service, upgraded room (thank you Onica) and help with bags (thank you Gift) From Sandy - room 2163 :)

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Service

Staff are widely described as friendly, welcoming and helpful. Experiences vary at times, with reports of early check-in delays, billing mistakes and occasional unfriendly or inattentive service.

Related guest reviews

10

Djole Goca

4 Sept 2023

·

Stayed 1 night

Airport pick up arranged in advance and we were picked up almost an hour later after i had to make a phone call. We were greeted by trainee at the hotel and she was absolutely fantastic ( I wish i remembered you name you beautiful young lady). Check out however was another issue. We had to leave early in the morning (driver showed up earlier then we were told at the time of our booking). First, they wanted to charge us for a drink we never had. It’s ok, people do make mistake but that person at the reception attitude was just wrong. After that issue was resolved, she said we need to pay taxes which we paid at the time of the booking. After that, we politely asked to get 2 croissants to go because we are going to miss our paid breakfast as tour guide messed up our pick up time. She said to wait another 5 min until restaurant is open. It was just one thing after another where it felt like she was vindictive and determined to get us somehow. She really ruined our day. I usually don’t bother with feedback but I had to express my disappointment in that person. I wish i remembered your name but I am sure your lovely manager will remember you and us as well. Otherwise hotel is amazing, location is superb.

2

Lu

25 Jan 2025

·

Stayed 1 night

We requested early check in long time ago and were guaranteed to obtain a room for early check in. But even after 2:30 pm the room was said not ready, but actually it was cheating.

10

Omotayo

28 Nov 2025

·

Stayed 4 nights

This was my first time and wasnt sure what to expect but i was very impressed with the staff and the whole ambience. Staff were very friendly without been in your face. I will definitely recommend it.

8

Sithembile

2 Jun 2023

·

Stayed 1 night

Comfortable property with very friendly staff

10

Allan

13 Sept 2023

·

Stayed 3 nights

Exceptional hospitality by staff.

10

Derek

17 Mar 2025

·

Stayed 3 nights

Reception service was great, housekeeping needs to be more attentive, fresh towels usually have hair from other guests, floors are cleaned haphazardly.

6

Glenda

28 May 2024

·

Stayed 3 nights

Staff was not friendly,

10

Anathi

4 Dec 2022

·

Stayed 2 nights

The hotel is central and that’s why I always go back. The staff are amazing, always willing to assist.

10

Jeremy

13 Feb 2026

·

Stayed 4 nights

While this isn’t the most luxurious or contemporary hotel, it feels very homely and public spaces are charming - as are the staff, who made us feel vsry welcome.

10

Sandra

25 Nov 2025

·

Stayed 1 night

Excellent staff, customer service, upgraded room (thank you Onica) and help with bags (thank you Gift) From Sandy - room 2163 :)

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Location

Central Sandton location with easy access to Nelson Mandela Square, the shopping mall and public transport links. One reviewer found the hotel hard to find.

Related guest reviews

8

Phatsimo

25 Jul 2025

·

Stayed 2 nights

I liked the fact that the hotel is almost at the centre for all my actitivies of the trip.

8

Wendy

7 Nov 2024

·

Stayed 1 night

We certainly enjoyed this hotel’s location to nearby restaurants & shops. An added bonus was a free mall shuttle service. Our room was clean and spacious with a lovely view of the lush courtyard setting. Downsides: no early check in availability (especially for guests that have travelled more than 36 hours); no free coffee in the lobby; no free breakfast (especially for other guests in our group that paid for a premium suite).

4

Manfred

28 Nov 2025

·

Stayed 1 night

Das Hotel war schwer zu finden. Fürs Parken musste extra bezahlt werden.

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10

José Francisco

6 Nov 2024

·

Stayed 1 night

Excelente opção no centro financeiro de Joanesburgo. Quadros espaçosos e silenciosos. Piscina e jardim muito agradáveis. Perto do Nelson Mandela Square, local de muitos bares, restaurantes e conveniências.

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10

Rafael

21 Dec 2025

·

Stayed 2 nights

Localização impecável, pode-se caminhar até o centro comercial Mandela Square, onde há várias opções de lojas e bons restaurantes, ainda que o hotel ofereça transfer a cada 30 o

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8

Lorna

10 Feb 2026

·

Stayed 2 nights

Not a holiday hotel but a business hotel with excellent links to mall and train station.

10

Marie Yovana

18 Nov 2024

·

Stayed 1 night

Good location - Sandton city mall close to the hotel, quiet and clean

10

Tim or Debra

1 Sept 2024

·

Stayed 3 nights

Great property centrally located in Jberg. Convenient transportation available. Great employees. I'll be back.

8

Daphne

8 Apr 2023

·

Stayed 1 night

The hotel has easy access to a shopping mall, dining restaurants.

8

Lorna

10 Feb 2026

·

Stayed 2 nights

It’s not a holiday hotel, being in the centre of Sandton. We have stayed here many times and use it as a staging post. It’s a bit dated but the location is excellent with a shuttle bus to the nearby mall and/or train station.

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Dining

Breakfast and on-site dining are praised, including tasty food and excellent restaurant service. Some guests note high prices, lack of complimentary options, or underwhelming room service.

Related guest reviews

10

Melanie

18 Nov 2024

·

Stayed 3 nights

Great facility, friendly staff and delicious food. We were able to catch the hop on hop off bus just around the corner and access lots of sights that way. The hotel offers a shuttle service to Nelson Mandela Square, which was a nice bonus. Highly recommended this stay.

8

Wendy

7 Nov 2024

·

Stayed 1 night

We certainly enjoyed this hotel’s location to nearby restaurants & shops. An added bonus was a free mall shuttle service. Our room was clean and spacious with a lovely view of the lush courtyard setting. Downsides: no early check in availability (especially for guests that have travelled more than 36 hours); no free coffee in the lobby; no free breakfast (especially for other guests in our group that paid for a premium suite).

10

David

3 May 2023

·

Stayed 2 nights

The happy hour appetizers were outstanding and the service was excellent. Thank u,

8

SUJEE

24 Sept 2023

·

Stayed 1 night

I liked the bed a lot, very comfy. But I thought there would be shower gown, not to mention more of amenities like shampoo and conditioner. They only offer a small soap bar, body cleanser, lotion and a shower cap. Overall staffs were really kind, breakfast was also good (nothing special). Beautiful garden.

10

stella

19 Sept 2025

·

Stayed 1 night

Wel beetje “posh”, maar goed als je van alle luxe houd. Let wel op restaurant direct aan hotel was wel echt prijzig.

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10

Madelyn

23 Nov 2023

·

Stayed 2 nights

We stayed here on a long layover and between the comfortable beds and breakfast, it gave us everything we needed. The true highlight was the friendly staff, I’ve never had a more welcoming experience at a hotel.

10

Leah

8 Sept 2022

·

Stayed 1 night

Wonderful stay, comfortable room, amazing staff, excellent restaurant!

10

PRISCA

2 Nov 2025

·

Stayed 7 nights

Breakfast at my own convenience

8

Odilson Tadeu

18 Jan 2023

·

Stayed 3 nights

Muito boa. Serviço de quarto deixa a desejar. O jardim interno do hotel é muito bonito e convidativo.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $116	2 $116	3 $116	4 $116	5 $116	6 $104	7 $104
8 $161	9 $166	10 $166	11 $166	12 $166	13 $140	14 $101
15 $140	16 $161	17 $167	18 $177	19 $166	20 $106	21 $101
22 $161	23 $166	24 $171	25 $172	26 $172	27 $105	28 $101
29 $140	30

Protea Hotel by Marriott Johannesburg Balalaika Sandton

Prices for Protea Hotel by Marriott Johannesburg Balalaika Sandton

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed (View)

Room, 2 Twin Beds, Garden View

Room, 1 King Bed, Garden View (Balcony)

Room, 2 Twin Beds

Room, 1 King Bed, Garden View

Suite, 1 Bedroom, Garden View

Suite, 1 Bedroom

Suite, 2 Bedrooms

Guest reviews of Protea Hotel by Marriott Johannesburg Balalaika Sandton

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Protea Hotel by Marriott Johannesburg Balalaika Sandton

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24 $148
25 $145	26 $174	27 $186	28 $179	29 $175	30 $101	31 $101