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Sandman Hotel & Suites Kelowna


Amenities

  • Parking

  • Restaurant

  • Swimming pool

  • Business Center

  • Room Service

  • Dry Cleaning

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Property description

Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, complimentary use of a nearby fitness facility, and a banquet hall.
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

At Sandman Hotel & Suites Kelowna, travellers consistently note ongoing renovations that disrupt stays, with frequent closures of amenities like the hot tub and occasional pool shutdowns, elevator outages, construction detours, and limited parking complicating access during busy periods.

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Facilities

Limited

Cleanliness

Inconsistent

Rooms

Mixed

Service

Mixed

Location

Convenient

Dining

Average

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8

Tara

IAN-logo

6 days ago

·

Stayed 1 night

The hot tub jets were not very good, it almost felt like they were not on.
The hot tub jets were not very good, it almost felt like they were not on.

10

Aaron

IAN-logo

2 weeks ago

·

Stayed 1 night

Staff was really great, very accommodating
Staff was really great, very accommodating

4

Leigh

IAN-logo

4 weeks ago

·

Stayed 3 nights

The hotel had a sign on the door for the room next to us that they were removing asbestos, with the door sometimes open. No plastic....nothing. This is a violation and the heath authority should be contacted ASAP. Absolute no regard for safety. WorkSafeBC OHS Regulation Part 6 covers substance-specific requirements. While it doesn't explicitly forbid a guest in the next room, it mandates "Containment and Control." If they are working in the room next to yours, they must meet these standards: Negative Air Pressure: The "dirty" room must be under constant negative pressure using HEPA-filtered fans. This ensures that if there’s a leak in the plastic, air flows into the work zone, not out into the hallway or your room. Decontamination Facilities: Workers cannot just walk out of the room. They must use a multi-stage "shower" or "clean room" setup inside the containment. Sealed Barriers: They typically use "6-mil poly" (thick plastic sheeting) to seal every vent, electrical outlet, and door. The Occupiers’ Liability ActBeyond WorkSafeBC, the hotel is bound by the BC Occupiers’ Liability Act. This law requires property owners to take "reasonable care" to ensure people on their premises are safe. If a hotel puts you in a room where you could potentially inhale fibers, they are opening themselves up to massive legal liability. Because of this, most reputable hotels will leave a "buffer" of empty rooms around the work zone to avoid noise complaints and safety risks.
The hotel had a sign on the door for the room next to us that they were removing asbestos, with the door sometimes open. No plastic....nothing. This is a violation and the heath authority should be contacted ASAP. Absolute no regard for safety. WorkSafeBC OHS Regulation Part 6 covers substance-specific requirements. While it doesn't explicitly forbid a guest in the next room, it mandates "Containment and Control." If they are working in the room next to yours, they must meet these standards: Negative Air Pressure: The "dirty" room must be under constant negative pressure using HEPA-filtered fans. This ensures that if there’s a leak in the plastic, air flows into the work zone, not out into the hallway or your room. Decontamination Facilities: Workers cannot just walk out of the room. They must use a multi-stage "shower" or "clean room" setup inside the containment. Sealed Barriers: They typically use "6-mil poly" (thick plastic sheeting) to seal every vent, electrical outlet, and door. The Occupiers’ Liability ActBeyond WorkSafeBC, the hotel is bound by the BC Occupiers’ Liability Act. This law requires property owners to take "reasonable care" to ensure people on their premises are safe. If a hotel puts you in a room where you could potentially inhale fibers, they are opening themselves up to massive legal liability. Because of this, most reputable hotels will leave a "buffer" of empty rooms around the work zone to avoid noise complaints and safety risks.

6

Lyle

IAN-logo

4 weeks ago

·

Stayed 2 nights

The stay was ok, but they really need to do some maintenance on the rooms. The tiny TVs are super old, and the rooms need updating
The stay was ok, but they really need to do some maintenance on the rooms. The tiny TVs are super old, and the rooms need updating

8

Annette

IAN-logo

4 weeks ago

·

Stayed 2 nights

We stayed in the tower section which hadn’t been renovated yet. There are renovations occurring at this hotel. The rooms were clean but very rundown. I think these rooms should be discounted until they have been renovated. The hotel is in a great location near many restaurants and directly across from the shopping centre.
We stayed in the tower section which hadn’t been renovated yet. There are renovations occurring at this hotel. The rooms were clean but very rundown. I think these rooms should be discounted until they have been renovated. The hotel is in a great location near many restaurants and directly across from the shopping centre.

2130 Harvey Avenue, Dilworth Mountain Estates, Kelowna, Canada

Location

A stay at Sandman Hotel & Suites Kelowna places you in the heart of Kelowna, a short 3-minute walk from Orchard Park Mall and within 5 minutes by car from Waterfront Park. This hotel is 4.9 mi (7.8 km) from UBC-Okanagan and 5.6 mi (9 km) from Okanagan Lake.

Orchard Park Mall(0.2 Miles)

Orchard Park Shopping Centre(0.3 Miles)

Mission Creek Regional Park(0.7 Miles)

Planet Lazer(0.8 Miles)

Kelowna Golf and Country Club(1.2 Miles)

Capri Mall(1.6 Miles)

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Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 16:00 to 00:00

Before 11:00


Security deposit

You'll be required to pay the fully refundable deposit for this property.

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Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs

Free self-parking is available on-site, but it is limited.


Cooked-to-order breakfasts are available daily from 7:00 AM to 1:00 PM for a fee, approximately CAD 10 to 25 per person.


Pets are allowed in specific rooms only, with a fee of CAD 25 per accommodation, per night (maximum CAD 125 per stay). Service animals are exempt from fees.


Check-in is at 4:00 PM and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific details about bathrooms and pool access features are not provided.


The hotel is centrally located in Kelowna, within a 15-minute drive of Okanagan Lake and UBC-Okanagan. It is 0.3 mi from Orchard Park Mall and 0.4 mi from Cineplex Cinemas Orchard Plaza.


Yes, there is an indoor swimming pool available for guests.


Children 14 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.


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