Name: Hyatt Regency Kolkata
Address: JA-1 Sector III, Salt Lake City, Kolkata, West Bengal, India, Kolkata, West Bengal, India
Rating: 8.25

Guest reviews

8.3

Very good

Based on 1,279 verified reviews

Who stays here?

Business

60%

Couple

9%

Family

17%

Group

7%

Solo

5%

What guests think

AI-generated summary based on recent guest reviews

At Hyatt Regency Kolkata, travelers frequently praise friendly, responsive staff, spacious rooms, strong cleanliness, and convenient access to the airport and Salt Lake, while some report dated furnishings, uneven front-desk experiences, and intermittent maintenance or odor concerns.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Gurvinder

Mar 28, 2026

·

Stayed 6 nights

Awesome stay experience

4

Arindam

Feb 17, 2026

·

Stayed 2 nights

The worst checkin experience! The staff tried to push us to another hotel of a completely different chain that would’ve jeopardised our specific event proximity requirements significantly. There was no prior communication or any indication of any issue with our reservation made on hotels.com 10 months in advance. Multiple staff members tried to push cajole and browbeat us into accepting this alternate arrangement! However as we stayed firm on our requirements magically 2 rooms appeared only frustrating and delaying our checkin process by an hour!

10

Rajesh

Feb 5, 2026

·

Stayed 1 night

awesome property

10

Rameez

Jan 17, 2026

·

Stayed 1 night

Had a wonderful stay at Hyatt Regency Kolkata. The property was comfortable, the service was smooth, and overall it made for a really pleasant experience. A special shout-out to Prince from Riverside Café — he went above and beyond to take care of our needs, especially when the main venue wasn’t open. Also a big thanks to Kuntal, the restaurant manager, who truly went above and beyond to ensure everything was perfect. In the bar, Sameer did his absolute best to make sure my friends and I had a great time — really appreciated his energy and attention. And of course, recognition for the rest of the wonderful team: Marful, Anusri, Arup, Sofia, Kuljit, Jamir, Sandipan, and Aloke. Their professionalism and warm hospitality made the stay even better. Great hotel, great people — highly recommended.

10

Rameez

Jan 17, 2026

·

Stayed 18 nights

Had a wonderful stay at Hyatt Regency Kolkata. The property was comfortable, the service was smooth, and overall it made for a really pleasant experience. A special shout-out to Prince from Riverside Café — he went above and beyond to take care of our needs, especially when the main venue wasn’t open. Also a big thanks to Kuntal, the restaurant manager, who truly went above and beyond to ensure everything was perfect. In the bar, Sameer did his absolute best to make sure my friends and I had a great time — really appreciated his energy and attention. And of course, recognition for the rest of the wonderful team: Marful, Anusri, Arup, Sofia, Kuljit, Jamir, Sandipan, and Aloke. Their professionalism and warm hospitality made the stay even better. Great hotel, great people — highly recommended.

JA-1 Sector III, Salt Lake City, Kolkata, West Bengal, India

Location

A stay at Hyatt Regency Kolkata places you in the heart of Bidhannagar, within a 10-minute drive of Howrah Bridge and New Market. This family-friendly hotel is 5.4 mi (8.7 km) from Eden Gardens and 5.8 mi (9.3 km) from Victoria Memorial.

Energy Education Park(0.4 miles)

Salt Lake Stadium(0.6 miles)

Aikatan(0.7 miles)

Columbia Asia Hospital(1.1 miles)

Salt Lake Central Park(1.4 miles)

Salt Lake City Centre Mall(1.7 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

Check-in from 15:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, parking is available on-site and is free for guests.

A buffet breakfast is available daily from 7:00 AM to 10:00 AM for a fee of approximately INR 999 per person.

Yes, pets are allowed at the property with a maximum fee of INR 2500 per pet, per night. Service animals are exempt from fees.

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early check-in is available for a fee, subject to availability.

Yes, airport shuttle services are available for a fee of INR 1600 per vehicle (one-way). Guests should contact the property with arrival details to arrange the transfer.

The property has limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about room accessibility should be confirmed with the property.

The hotel is situated in Bidhannagar, within a 10-minute drive of Howrah Bridge and New Market. It is approximately 11.4 km from Netaji Subhash Chandra Bose Intl. Airport (CCU). Nearby attractions include Salt Lake Stadium (1.0 km) and Salt Lake City Centre Mall (2.7 km).

Yes, there is an outdoor swimming pool available, with access from 7:00 AM to 8:00 PM.

Children 12 years old or younger can stay for free when occupying the parent or guardian's room using existing bedding.

The property offers rollaway beds for a fee of INR 1500 per night, subject to availability. Advance request or confirmation is required for rollaway beds.

Hyatt Regency Kolkata

Amenities

Property description

Book on Vio