Name: JW Marriott Hotel Kolkata
Address: 4A, J.B.S. Haldane Avenue, Tangra, Kolkata, Kolkata District, West Bengal, India, Kolkata, West Bengal, IN
Price range: $112–$383 per night
Rating: 8.78

What guests think

Across recent reviews, JW Marriott Hotel Kolkata stands out for warm, attentive service, comfortable modern rooms, excellent food, and consistently clean spaces, creating a polished experience for leisure and business travelers.

Facilities include a well regarded spa, strong gym, and an enjoyable lounge, while the pool area is appreciated but not heated and overlooks a flyover. Breakfast can feel disorganized, with occasional slow responses at restaurants or the front desk, and some guests noted noise from neighboring rooms or difficulty controlling air conditioning. Location is convenient for getting around and the airport, though a few found it less central for major sights. Expect refined comforts, standout hospitality, and a few manageable quirks.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests highlight a great spa, well equipped gym with attentive trainers, and an enjoyable executive lounge; the pool area is pleasant but not heated and faces a flyover. Bar service is mentioned as weaker than elsewhere.

Related guest reviews

10

Soumik

Mar 17, 2024

·

Stayed 1 night

Gorgeous property. The room I got was fantastic. Dining options within the property was superb. Loved the Asian restaurant. Pool area was beautiful to hang out. Bit inconvenient to get to the main parts of the city.

10

Carol

Sep 16, 2023

·

Stayed 1 night

Safe, calm place to stay, just a shame that the pool looks over the flyover. Staff very (maybe overly) attentive

10

Ravi

Oct 11, 2025

·

Stayed 3 nights

There isn’t much negative things to say about this hotel if any. 5* isn’t enough, needs to be more. Great location, lovely staff, great food, the the room is of the highest quality. I can not recommend this hotel for your stay more. The spa is also great, gym was perfect with Subhojit providing great PT. Everything about the room is perfect, be it the amenities, the bed, the shower. It all just works perfect.

10

Mikhail O

Jan 16, 2025

·

Stayed 2 nights

One of the best experiences I have ever had at a hotel. Everything was impeccable. The staff were amazing. The food options and drinks were both plentiful and reasonably priced for a 5 star hotel. Executive lounge was a treat. You are treated like royalty here. JW Marriott in Kolkata is perfection. I hope they don’t change and would be more than happy to return here.

10

Sachin

Jan 11, 2026

·

Stayed 6 nights

Amazing hotel, breakfast was lovely, staff are friendly, spa treatments were excellent only thing I would improve is the pool which should be heated. Thanks for a great stay x

10

Ratul

Oct 7, 2025

·

Stayed 1 night

Kulsum was the best from the moment we stepped in, and her friendly welcoming persona, was embodied by all at JW from our hostess at the Top notch Asian restaurant to the Gym instructor….awesome stay, wish i could go back

10

Ritu

Feb 21, 2024

·

Stayed 1 night

All is good about the property, it is neat and clean with amazing gym facility with good trainers, food is amazing. It is vibrant with young energy.

10

Monica

Apr 14, 2025

·

Stayed 2 nights

I really was impressed with the JW. The rooms were new, beds comfortable, service was great in most areas like the breakfast area and the concierge. Very helpful and smooth business stay. Just the bar was lacking in service. Great place to stay in Kolkata. 25 min from the airport. My driver Ranjun was great and drove me around to various appointments for the day. He was excellent.

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AI-generated summary based on recent guest reviews

Cleanliness

Reviews consistently praise spotless common areas and very clean rooms, with housekeeping described as diligent.

Related guest reviews

10

nikhil

Apr 9, 2022

·

Stayed 3 nights

Excellent stay. Very clean and comfortable stay

10

Martin

Dec 21, 2024

·

Stayed 1 night

Large clean rooms with good HVAC system. Great staff that are warm and go out of their way to ensure your stay is comfortable. This was my second stay and its now my favorite hotel in India (I'm a frequent business traveler in India, Asia & ME) Breakfast and buffet selections are very good. Try this hotel on your next visit!

10

Raissa

Aug 8, 2025

·

Stayed 2 nights

Excellent service. Très propre. Superbe.

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8

Angshuman

Jul 9, 2024

·

Stayed 3 nights

Excellent staff and support folks. Room cleaning was awesome 👍. Food is great.

10

Ritaban

Nov 30, 2025

·

Stayed 6 nights

I only wish I got a little upper floors. But the hotel is immaculate. Will definitely stay again !!

10

RANAJIT

Jul 19, 2024

·

Stayed 1 night

We had an all around excellent stay, the employees were all very welcoming, hospitable and helpful across the board. At Vintage Asia, our server Remrem was very caring and helped us make the right choices, and took care of the whole family of all ages. At JW kitchen, Mr. Partha Ghosh and the chef got us mishti doi which my father wanted even though it was not available in the buffet, and made it very special for us. They also took care of us across breakfast. Rooms were very clean and hotel was very clean as well.

10

Ritu

Feb 21, 2024

·

Stayed 1 night

All is good about the property, it is neat and clean with amazing gym facility with good trainers, food is amazing. It is vibrant with young energy.

10

Ananya

Apr 16, 2024

·

Stayed 3 nights

My most favorite place to stay in Kolkata every time I visit! The property is tastefully elegant in its decor, always clean, food is great, accommodations comfy, and the staff are par excellence in their service.

10

Aseiu

Jul 19, 2024

·

Stayed 1 night

food is great, staff is nice and helpful. Rooms are clean and shower is wonderful. Highly recommend this place

8

sudipto

Oct 3, 2025

·

Stayed 7 nights

**Pros:** - Spotless property with excellent housekeeping; staff are constantly attentive. - Beautiful rooms with comfortable beds, spacious bathrooms, and great views. - Food quality is excellent across the property. - Manager Aman was exceptionally helpful, resolving challenges quickly and professionally. **Cons:** - Breakfast service is inconsistent—staff often chat among themselves or get pulled into distractions instead of attending to guests. - Atmosphere during breakfast can feel chaotic, with some guests yelling on phones, shouting at each other, or even pushing and shoving. - I had to change my room once due to noise from nearby guests, which was frustrating for a JW Marriott standard. - Service focused more on quickly clearing plates rather than offering refills like coffee or tea. **Overall:** Despite the disruptive clientele and uneven breakfast service, the core property quality and certain staff like Aman make JW Marriott Kolkata worth staying at. I would still rate it **4 out of 5

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AI-generated summary based on recent guest reviews

Rooms

Rooms are modern, comfortable, and well appointed, with many noting spacious layouts and good beds; some mention limited views. A few report noise from neighboring rooms or difficulty controlling the air conditioning.

Related guest reviews

10

Soumik

Mar 17, 2024

·

Stayed 1 night

Gorgeous property. The room I got was fantastic. Dining options within the property was superb. Loved the Asian restaurant. Pool area was beautiful to hang out. Bit inconvenient to get to the main parts of the city.

10

Martin

Dec 21, 2024

·

Stayed 1 night

Large clean rooms with good HVAC system. Great staff that are warm and go out of their way to ensure your stay is comfortable. This was my second stay and its now my favorite hotel in India (I'm a frequent business traveler in India, Asia & ME) Breakfast and buffet selections are very good. Try this hotel on your next visit!

8

Aviral

Jan 2, 2024

·

Stayed 3 nights

It was a very pleasant and relaxing stay at the JW Marriott Kolkata. Everything was amazing at the property, from the politeness and attentiveness of the staff, good vibes all around, large, open and quiet indulgences, luxurious and clean rooms, round the clock service from the staff. I would especially like to mention Ankita from the reception area for making my check-in and check-out experience seamless, Chetan for always checking up on me and my family during breakfast and dinner, Florence for always accommodating us to spend time at the JW lounge. All the staff were always polite and courteous. Only one point I felt where some attention is required. Kolkata being a warm and humid city, I was expecting the air conditioning in the property and the rooms to be cold and comfortable but it wasn't really so. I found it somehow manageable but not comfortable for a cozy good night's sleep.

10

Ravi

Oct 11, 2025

·

Stayed 3 nights

There isn’t much negative things to say about this hotel if any. 5* isn’t enough, needs to be more. Great location, lovely staff, great food, the the room is of the highest quality. I can not recommend this hotel for your stay more. The spa is also great, gym was perfect with Subhojit providing great PT. Everything about the room is perfect, be it the amenities, the bed, the shower. It all just works perfect.

8

Michael

Nov 9, 2025

·

Stayed 5 nights

Great but couldnt control the aircon, it was either on and cold or off

6

Francesca

Feb 15, 2026

·

Stayed 1 night

Pillows were horrible to sleep on. Noise from the next door room kept me from sleeping, when I complained about it at 2am to the front desk the noise stopped! Also, in the shower the next morning I slipped, lucky I am still young enough to get up, however there's no phone for emergency in the bathroom. I did hurt myself, I will add.i don't think I will be staying here again.unfortunately.

10

Richard

Jan 28, 2026

·

Stayed 1 night

Attentive staff were everywhere, service was excellent, food wonderful, room very good….an all round great experience…..thoroughly recommend this hotel.

10

Monica

Apr 14, 2025

·

Stayed 2 nights

I really was impressed with the JW. The rooms were new, beds comfortable, service was great in most areas like the breakfast area and the concierge. Very helpful and smooth business stay. Just the bar was lacking in service. Great place to stay in Kolkata. 25 min from the airport. My driver Ranjun was great and drove me around to various appointments for the day. He was excellent.

10

Dipra

Feb 11, 2023

·

Stayed 8 nights

Stayed here for 8 nights. Really good property (though the views arent much to write about but thats not really what the hotel is about). Great staff and service and the rooms are top notch. My only complaint if I have to have one is that the breakfast got a bit repetitive after a few days. Other 5 star hotels tend to have greater variety but the food was excellent either way

8

sudipto

Oct 3, 2025

·

Stayed 7 nights

**Pros:** - Spotless property with excellent housekeeping; staff are constantly attentive. - Beautiful rooms with comfortable beds, spacious bathrooms, and great views. - Food quality is excellent across the property. - Manager Aman was exceptionally helpful, resolving challenges quickly and professionally. **Cons:** - Breakfast service is inconsistent—staff often chat among themselves or get pulled into distractions instead of attending to guests. - Atmosphere during breakfast can feel chaotic, with some guests yelling on phones, shouting at each other, or even pushing and shoving. - I had to change my room once due to noise from nearby guests, which was frustrating for a JW Marriott standard. - Service focused more on quickly clearing plates rather than offering refills like coffee or tea. **Overall:** Despite the disruptive clientele and uneven breakfast service, the core property quality and certain staff like Aman make JW Marriott Kolkata worth staying at. I would still rate it **4 out of 5

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Service

Service is widely described as warm, professional, and proactive across departments, including concierge and lounge. However, several reviews cite disorganized breakfast operations and occasional slow or unhelpful responses at restaurants or the front desk.

Related guest reviews

10

Varadachari S.

Oct 12, 2025

·

Stayed 1 night

Overall, it was a great stay. The staff were friendly and welcoming.

10

Mikhail O

Jan 16, 2025

·

Stayed 2 nights

One of the best experiences I have ever had at a hotel. Everything was impeccable. The staff were amazing. The food options and drinks were both plentiful and reasonably priced for a 5 star hotel. Executive lounge was a treat. You are treated like royalty here. JW Marriott in Kolkata is perfection. I hope they don’t change and would be more than happy to return here.

4

Soumya

Jan 12, 2025

·

Stayed 3 nights

Mosquitoes, slow service before I raised issues. Slow service in restaurants for the price

10

Chantel

Feb 13, 2025

·

Stayed 2 nights

Amazing experience! Amazing service, food and accommodations. So happy we could stay here.

2

Michael

Mar 2, 2022

·

Stayed 2 nights

Even though I specifically booked a non smoking suite, all they could offer was a smoking suite. So I had to downgrade to a regular room. The front office check in clerk downright lied about it saying I booked a smoking suite by mistake even though my reservation clearly stated non smoking.I would never recommend this hotel in future

10

Richard

Jan 28, 2026

·

Stayed 1 night

Attentive staff were everywhere, service was excellent, food wonderful, room very good….an all round great experience…..thoroughly recommend this hotel.

10

Sudip

Jan 3, 2025

·

Stayed 15 nights

The staff is what makes this hotel home away from home. Starting with the welcome drink, my wife’s birthday cake, and final day gifts reflect the soft touch of the Indian culture and hospitality is a class by itself. Special shout out to Sukanta and 16th. Floor manager for the extra care with room service. Laundry was always on time. The concierge service was superb as well with my unique needs of scanning documents and even medicine. The security staff came to know us and always smiling when we returned to the hotel from our local trips. Shout out to the entire team at JW. No wonder it’s considered a top hotel in Kolkata!

10

Monica

Apr 14, 2025

·

Stayed 2 nights

I really was impressed with the JW. The rooms were new, beds comfortable, service was great in most areas like the breakfast area and the concierge. Very helpful and smooth business stay. Just the bar was lacking in service. Great place to stay in Kolkata. 25 min from the airport. My driver Ranjun was great and drove me around to various appointments for the day. He was excellent.

8

Sanghamitra

Jan 29, 2025

·

Stayed 12 nights

It is well maintained property. House-keeping staff were good and hardworking. Staff in the breakfast area are mostly ok, found a staff (Marina) was terrible. She was rude, unprofessional and disrespectful on multiple occasions. She ruined my experience of having a leisurely breakfast with family. No action was taken even lodging a formal complaint.

8

sudipto

Oct 3, 2025

·

Stayed 7 nights

**Pros:** - Spotless property with excellent housekeeping; staff are constantly attentive. - Beautiful rooms with comfortable beds, spacious bathrooms, and great views. - Food quality is excellent across the property. - Manager Aman was exceptionally helpful, resolving challenges quickly and professionally. **Cons:** - Breakfast service is inconsistent—staff often chat among themselves or get pulled into distractions instead of attending to guests. - Atmosphere during breakfast can feel chaotic, with some guests yelling on phones, shouting at each other, or even pushing and shoving. - I had to change my room once due to noise from nearby guests, which was frustrating for a JW Marriott standard. - Service focused more on quickly clearing plates rather than offering refills like coffee or tea. **Overall:** Despite the disruptive clientele and uneven breakfast service, the core property quality and certain staff like Aman make JW Marriott Kolkata worth staying at. I would still rate it **4 out of 5

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AI-generated summary based on recent guest reviews

Location

Many find the location convenient, including access to the airport, while others note it is away from major sights and less central. The setting feels calm and safe.

Related guest reviews

10

Soumik

Mar 17, 2024

·

Stayed 1 night

Gorgeous property. The room I got was fantastic. Dining options within the property was superb. Loved the Asian restaurant. Pool area was beautiful to hang out. Bit inconvenient to get to the main parts of the city.

10

Kumar

Apr 11, 2023

·

Stayed 3 nights

Great location and easy to get to most places. Service was excellent.

10

Carol

Sep 16, 2023

·

Stayed 1 night

Safe, calm place to stay, just a shame that the pool looks over the flyover. Staff very (maybe overly) attentive

10

John

Jul 3, 2023

·

Stayed 2 nights

A pleasant surprise to get a fabulous hotel at an economy hotel price. Superb service and courteous staff. Got a great driver for a private trip and airport ride. Location away from the tourist sites. A la carte offered, but buffet not superb.

10

Ravi

Oct 11, 2025

·

Stayed 3 nights

There isn’t much negative things to say about this hotel if any. 5* isn’t enough, needs to be more. Great location, lovely staff, great food, the the room is of the highest quality. I can not recommend this hotel for your stay more. The spa is also great, gym was perfect with Subhojit providing great PT. Everything about the room is perfect, be it the amenities, the bed, the shower. It all just works perfect.

10

Monica

Apr 14, 2025

·

Stayed 2 nights

I really was impressed with the JW. The rooms were new, beds comfortable, service was great in most areas like the breakfast area and the concierge. Very helpful and smooth business stay. Just the bar was lacking in service. Great place to stay in Kolkata. 25 min from the airport. My driver Ranjun was great and drove me around to various appointments for the day. He was excellent.

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AI-generated summary based on recent guest reviews

Dining

Food quality across restaurants is highly praised, and breakfast is generally enjoyed. Some guests note repetitive options or inconsistent breakfast service, and a few mention that bar service lags.

Related guest reviews

10

Deb

May 6, 2024

·

Stayed 1 night

Food at JW Kitchen was awesome

10

John

Jul 3, 2023

·

Stayed 2 nights

A pleasant surprise to get a fabulous hotel at an economy hotel price. Superb service and courteous staff. Got a great driver for a private trip and airport ride. Location away from the tourist sites. A la carte offered, but buffet not superb.

10

Ravi

Oct 11, 2025

·

Stayed 3 nights

There isn’t much negative things to say about this hotel if any. 5* isn’t enough, needs to be more. Great location, lovely staff, great food, the the room is of the highest quality. I can not recommend this hotel for your stay more. The spa is also great, gym was perfect with Subhojit providing great PT. Everything about the room is perfect, be it the amenities, the bed, the shower. It all just works perfect.

10

Kevin

May 10, 2024

·

Stayed 4 nights

Great Hotel. Magnificent Breakfast. Can't fault the hotel.

10

Sachin

Jan 11, 2026

·

Stayed 6 nights

Amazing hotel, breakfast was lovely, staff are friendly, spa treatments were excellent only thing I would improve is the pool which should be heated. Thanks for a great stay x

8

Angshuman

Jul 9, 2024

·

Stayed 3 nights

Excellent staff and support folks. Room cleaning was awesome 👍. Food is great.

10

Richard

Jan 28, 2026

·

Stayed 1 night

Attentive staff were everywhere, service was excellent, food wonderful, room very good….an all round great experience…..thoroughly recommend this hotel.

10

Monica

Apr 14, 2025

·

Stayed 2 nights

I really was impressed with the JW. The rooms were new, beds comfortable, service was great in most areas like the breakfast area and the concierge. Very helpful and smooth business stay. Just the bar was lacking in service. Great place to stay in Kolkata. 25 min from the airport. My driver Ranjun was great and drove me around to various appointments for the day. He was excellent.

10

Dipra

Feb 11, 2023

·

Stayed 8 nights

Stayed here for 8 nights. Really good property (though the views arent much to write about but thats not really what the hotel is about). Great staff and service and the rooms are top notch. My only complaint if I have to have one is that the breakfast got a bit repetitive after a few days. Other 5 star hotels tend to have greater variety but the food was excellent either way

8

sudipto

Oct 3, 2025

·

Stayed 7 nights

**Pros:** - Spotless property with excellent housekeeping; staff are constantly attentive. - Beautiful rooms with comfortable beds, spacious bathrooms, and great views. - Food quality is excellent across the property. - Manager Aman was exceptionally helpful, resolving challenges quickly and professionally. **Cons:** - Breakfast service is inconsistent—staff often chat among themselves or get pulled into distractions instead of attending to guests. - Atmosphere during breakfast can feel chaotic, with some guests yelling on phones, shouting at each other, or even pushing and shoving. - I had to change my room once due to noise from nearby guests, which was frustrating for a JW Marriott standard. - Service focused more on quickly clearing plates rather than offering refills like coffee or tea. **Overall:** Despite the disruptive clientele and uneven breakfast service, the core property quality and certain staff like Aman make JW Marriott Kolkata worth staying at. I would still rate it **4 out of 5

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AI-generated summary based on recent guest reviews

Month	Average price
January	$236
February	$247
March	$232
April	$204
May	$130
June	$135
July	$132
August	$151
September	$206
October	$188
November	$271
December	$265

Su	Mo	Tu	We	Th	Fr	Sa
				1 $123	2 $209	3 $264
4 $141	5 $141	6 $129	7 $153	8 $227	9 $210	10 $153
11 $153	12 $151	13 $153	14 $153	15 $153	16 $153	17 $166
18 $165	19 $163	20 $160	21 $141	22 $141	23 $141	24 $166
25 $227	26 $227	27 $227	28 $209	29 $270	30 $344	31 $383

JW Marriott Hotel Kolkata

Prices for JW Marriott Hotel Kolkata

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed

Room, 2 Twin Beds

Executive Room, 1 King Bed

Deluxe Suite, 1 King Bed

Executive Suite, 1 Double Bed

Executive Room, 2 Twin Beds

Guest reviews of JW Marriott Hotel Kolkata

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about JW Marriott Hotel Kolkata

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20 $117	21 $202	22 $186	23 $215	24 $178	25 $117	26 $112
27 $117	28 $116	29 $129	30 $129