Is parking available at the property?

Self parking is available on-site for a fee of MYR 10 per stay. Valet parking services are also offered.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee of approximately MYR 88 per person.

Are pets allowed at the property?

No pets and no service animals are allowed at this property.

What are the standard check-in and check-out times?

Check-in time is at 3:00 PM and check-out time is at 12:00 PM. Early or late check-in/check-out may be available upon request and may incur additional charges.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific features may vary, and it is advisable to contact the property for detailed information.

Where is the property located in relation to key landmarks?

The hotel is centrally located in Kota Kinabalu, just steps from Wisma Merdeka Shopping Center and within a 5-minute walk of Gaya Street Sunday Market. It is approximately 0.4 mi (0.6 km) from Suria Sabah Shopping Mall and 0.5 mi (0.8 km) from Jesselton Point Ferry Terminal.

Does the property have a swimming pool?

Yes, the hotel features an outdoor swimming pool, which is available seasonally. There is also a children's pool.

What are the policies for guests staying with children?

Children 12 years old and younger can stay for free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of MYR 110 per night, subject to availability. Advance request or confirmation is required for extra beds.

Hyatt Regency Kinabalu Hotel in Kota Kinabalu

Average nightly price at Hyatt Regency Kinabalu by month, last 12 months (USD)
Month	Average price
January	US$112
February	US$223
March	US$88
April	US$103
May	US$112
June	US$96
July	US$160
August	US$173
September	US$121
October	US$121
November	US$89
December	US$98

What guests think

At Hyatt Regency Kinabalu, many guests praise the central waterfront location and friendly, helpful staff, while feedback on the aging property is mixed, with spacious sea-view rooms offset by dated decor, worn areas, and occasional maintenance issues.

The pool and club lounge draw compliments, but slow or out-of-service elevators and some mentions of limited parking reduce convenience. Breakfast is widely enjoyed and on-site dining gets positive mentions, though some guests found options repetitive, dishes lukewarm, or service uneven. Cleanliness feels generally good to many, yet others report dirty carpets, odors, or mold in older areas. Overall, it suits visitors who prioritize convenience and comfort over cutting-edge style.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Guests like the pool and club lounge, and several say amenities are well maintained. However, slow or out-of-service elevators are noted, and a few mention limited parking.

Related guest reviews

6

William

29 Jan 2025

·

Stayed 4 nights

The lobby, halls and elevators are badly in need of renovation. One elevator was out of action for our whole stay. It is not a 5 star property and not like any other Hyatt property I have stayed in. We had a decent room with nice views but the overall feeling was very disappointing. Staff were very nice and breakfast was good.

10

Suzanne

8 Dec 2024

·

Stayed 3 nights

Fantastic Hotel in KK! Staff were friendly, engaging and helpful. The front desk staff helped us organize a couple of great tours and transportation. The breakfast is a must, sooo good! The pool area is gorgeous and bar staff is attentive and funny. Location is convenient for waterfront, markets, jesselton ferry terminal. Rooms were amazing, quiet, comfortable. Definately go for the water view! Worth every penny, loved it!

10

Candy

24 Aug 2024

·

Stayed 1 night

Limited parking space

10

Jillian

30 Jul 2024

·

Stayed 3 nights

Great location with spectacular views across the South China Sea and National Park . The rooms were modern, wonderful rain fall showers. Swimming pool was warm and clean with a pool bar nearby. Room was spacious and comfortable with tea and coffee facilities

8

Chuen Wing

21 Sept 2023

·

Stayed 3 nights

Water quality in swimming pool is better than L M, K.K.

10

Marcus

18 May 2025

·

Stayed 3 nights

Very nice and comfortable environment. Just that lifts were rundown with long wait times. Room was excellent

10

AKIKO

5 May 2025

·

Stayed 2 nights

Pool is fantastic Room is clean and comfortable

10

Irfan Bin Rizal Numeiry

17 Sept 2024

·

Stayed 3 nights

The staff were genuinely kind and the amenities were well maintained. I would come back to this hotel again in the future.

10

KATO

14 May 2024

·

Stayed 1 night

I believe this hotel is nearly perfect. If I may offer a suggestion, perhaps the parking lot could be enhanced to reflect a more artistic flair.

10

Michael

14 Jul 2023

·

Stayed 2 nights

Excellent staff, great location, book a club access room if you can... Club lounge on 13 th floor excellent service, great views of the Sunset...

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Many describe rooms and common areas as clean and well maintained. Others report dirty or worn carpets, bad odors, dust, or mold in some bathrooms.

Related guest reviews

10

Heera

14 Dec 2024

·

Stayed 5 nights

전체적으로 깨끗하고 직원들이 친절해 좋았습니다:)

6

Suri

17 Jun 2024

·

Stayed 4 nights

The room size and bathroom and toilet were nice but the carpet was very dirty and mattresses were old, sunken and springs were felt all over.

8

SiYoung

23 Jul 2023

·

Stayed 9 nights

숙소가 오래되어 (79년~) 요즘 시설과는 차이가 있음. 방문 입구에 먼지가 정리되지 않아 첫인상이 좋지 않았음 휴가철이라 식당이 너무 붐비고, 소란스러움

4

Chai Yan

7 Dec 2024

·

Stayed 3 nights

沖涼地方，牆身全是發霉，完全沒有清理。另外，浴室只有一個掛鉤，不足夠給兩個住客。雪櫃竟然收藏在浴室洗手盤下面，當浴室門關上時，完全找不到雪櫃在那裏，不知所謂的設計。

10

AKIKO

5 May 2025

·

Stayed 2 nights

Pool is fantastic Room is clean and comfortable

10

Jennifer

1 Nov 2024

·

Stayed 6 nights

Comfortable, clean, safe. Very attentive and friendly staff.

2

Jiyoung

29 Oct 2023

·

Stayed 1 night

사진으로 봤던 것과 다르게 더러운 느낌이 있었고 방에서 쉰내랑 꿉꿉한 냄새남 냉장고 위쪽 천장에 거미줄도 보였고 먼지도 많고 정말 다른 호텔 가려다가 방이 없어서 어쩔 수 없이 하루 겨우 잠 총 이틀 예약했는데 하루 숙박비 날린게 안 아까울 정도임

10

Matyn

1 Nov 2025

·

Stayed 3 nights

The room was spotless with staff courteous. This is my 2nd time there and my wife and I intend to make it an annual trip.

10

Yoshitaka

19 Oct 2024

·

Stayed 5 nights

ホテル全体が常に掃除されていて居心地が良かった。朝食は種類が多く全て美味しい。社員の人も挨拶がにこやかでした。

4

JIANFENG

7 Jan 2025

·

Stayed 1 night

Very old and dirty carpe, disgusting, very bad smell

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are spacious and comfortable with popular sea views and sunsets, and some newer rooms feel modern. Aging decor, awkward layouts (open bathrooms or frosted windows), occasional AC or bedding issues, and some noise in certain rooms are noted.

Related guest reviews

10

Sungwook

24 Jan 2025

·

Stayed 3 nights

방이 넓고 깨끗하지만 오래되서인지 천장 미장이 벗겨져 떨어지곤 해요. 바깥쪽 객길 바다뷰 쪽 경치가 좋아요. 안쪽 객실 방은 경관이 없습니다. 바닷 쪽에 있는 수영장은 오전에 그늘이 져서 수용하기 좋아요. 근처 상가와 식당, 야시장, 필리핀시장 등이 많아서 걸어다니며 쇼핑하거나 놀기 좋습니다.

8

TING YU

23 Nov 2025

·

Stayed 2 nights

Good service and area. But the building is a little old and rooms need renovation.

6

Suri

17 Jun 2024

·

Stayed 4 nights

The room size and bathroom and toilet were nice but the carpet was very dirty and mattresses were old, sunken and springs were felt all over.

8

Mandy

27 Jun 2025

·

Stayed 8 nights

Booked a sea view twin with breakfast. Watching sunset in your air conditioning room is totally worth it.

10

Jillian

30 Jul 2024

·

Stayed 3 nights

Great location with spectacular views across the South China Sea and National Park . The rooms were modern, wonderful rain fall showers. Swimming pool was warm and clean with a pool bar nearby. Room was spacious and comfortable with tea and coffee facilities

6

robert

29 May 2025

·

Stayed 6 nights

We found this hotel to be ok except for one major problem, and thats the bedroom design, instead of having the traditional bathroom with shower, the toilet opens to the room and the shower opens to the room,so you come out of the toilet into the bedroom to wash your hands ,and you come out the shower cubicle to get a towel really bad design .The hotel overall was ok , good breakfast, nice pool, good location, but because of the bathroom design we will not be choosing this hotel again , overall think this hotel should be rated 4.5 stars not 5

8

Andrew

19 Apr 2025

·

Stayed 1 night

Good central location. Ample sized room. Comfy bed. On waterfront for food markets

10

HOK KIT

8 Apr 2024

·

Stayed 3 nights

It would be nice if every room had a sea view

8

SACHIKO

24 Nov 2025

·

Stayed 3 nights

客室は清潔で、スタッフはとても親切でした。予約時の写真ではカーテンが閉めた状態でしたので、まさかスリガラスで開けることもできず、外の様子が全くわからない窓だとは予想できませんでしたので、がっかりしました。

6

Swee Im

6 Dec 2024

·

Stayed 1 night

Rooms look a bit jaded; new curtains are needed - they look old and old fashioned.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is widely described as friendly and helpful, with efficient check-in, upgrades, and tour assistance. A few guests experienced slower or subpar service at the pool or during dinner.

Related guest reviews

10

Suzanne

8 Dec 2024

·

Stayed 3 nights

Fantastic Hotel in KK! Staff were friendly, engaging and helpful. The front desk staff helped us organize a couple of great tours and transportation. The breakfast is a must, sooo good! The pool area is gorgeous and bar staff is attentive and funny. Location is convenient for waterfront, markets, jesselton ferry terminal. Rooms were amazing, quiet, comfortable. Definately go for the water view! Worth every penny, loved it!

10

Ellis

31 May 2023

·

Stayed 1 night

The staff were so friendly! And the room was very nice, was more than happy coming to there after a long days travel

10

Kee Huat

29 Sept 2025

·

Stayed 3 nights

Staff is very professional and hotel location is excellent.

8

KHAI LENG

13 Dec 2023

·

Stayed 4 nights

Excellent service

10

Nur Nazratulhusna

15 Jul 2023

·

Stayed 3 nights

Second time in Hyatt KK and it has amazed me again. The staffs as usual were kind, polite and attentive. They even upgraded my room to the suite and gave me early check in! Maybe coz im a returning customer. It’s convenient here with the mall next door for quick shop on any necessities and gaya street is just a walk away for nice food and drinks. Would definitely come back again.

8

Sofie de Fine

23 Dec 2025

·

Stayed 1 night

Virkelig god morgenmad og meget venligt personale. Hele hotellet var lidt slidt i forhold til billederne online. Ville ikke kalde det 5 stjerner.

10

Jennifer

1 Nov 2024

·

Stayed 6 nights

Comfortable, clean, safe. Very attentive and friendly staff.

10

Michael

14 Jul 2023

·

Stayed 2 nights

Excellent staff, great location, book a club access room if you can... Club lounge on 13 th floor excellent service, great views of the Sunset...

10

Martin

27 Jul 2023

·

Stayed 6 nights

Nice staff very helpful

6

ching

5 Oct 2023

·

Stayed 1 night

Tired old property, doesn’t really live up to the standard of Hyatt Regency elsewhere. Staff are just so so, subpar for a Hyatt Regency. The room is spacious, granted, but the bed is old and squeaky, lumpy and slanted somewhat. Can’t believe Hyatt Regency’s standard has plummeted so badly in this property. I do enjoy the all day dining room service. Food quality was good. Other than that, a disappointment.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Central waterfront spot near markets, malls, the ferry terminal, and eateries makes getting around Kota Kinabalu easy. Some report smells from nearby markets and occasional traffic or aircraft noise.

Related guest reviews

10

Cheng Wei

13 Sept 2025

·

Stayed 7 nights

Super convenient location with all sorts of options, including dining, shopping, transportation as well as banking.

10

Sudeshna

29 Jul 2025

·

Stayed 4 nights

Spacious clean rooms. Friendly staff. Incredible food. Excellent location- walking distance to the food markets, Sunday markets, the ferry port and malls. Special mention again to all staff there- extremely friendly and helpful. We had a great stay, thank you!

8

SOO JOONG

6 Jan 2025

·

Stayed 3 nights

제티를 포함 모든 관광명소와 가까와서 좋음. 다만 구도시지역이라 지역전체가 낙후하고 냄새가 좋지 않음

10

Riley

11 Sept 2025

·

Stayed 1 night

Great location

8

Andrew

19 Apr 2025

·

Stayed 1 night

Good central location. Ample sized room. Comfy bed. On waterfront for food markets

8

Elena

4 Jun 2023

·

Stayed 3 nights

Easy check in. Very friendly staff. Great location. Close to ferry terminal and malls

10

Poh

7 Feb 2023

·

Stayed 2 nights

Good location near waterfront and market walking distance

10

Josh

13 Oct 2023

·

Stayed 2 nights

Close to fish market can smell it while in the pool

10

Kuanchung

12 Apr 2025

·

Stayed 3 nights

Interior dated but classic Location great , great viw

10

Imran

18 Jul 2024

·

Stayed 4 nights

Excellent location and staff

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently praised for quality and variety; some guests also enjoyed the Japanese restaurant, pool bar, and room service. Critiques mention repetitive breakfast or lukewarm dishes and occasional dinner service lapses.

Related guest reviews

10

Suzanne

8 Dec 2024

·

Stayed 3 nights

Fantastic Hotel in KK! Staff were friendly, engaging and helpful. The front desk staff helped us organize a couple of great tours and transportation. The breakfast is a must, sooo good! The pool area is gorgeous and bar staff is attentive and funny. Location is convenient for waterfront, markets, jesselton ferry terminal. Rooms were amazing, quiet, comfortable. Definately go for the water view! Worth every penny, loved it!

8

Lachezar

13 Mar 2025

·

Stayed 5 nights

Breakfast is limited and repetitive

10

Mary

1 Mar 2024

·

Stayed 1 night

Fabulous breakfast buffer included

10

Anisha

17 May 2024

·

Stayed 9 nights

Je recommande cet hôtel. Le restaurant de l'hôtel est excellent.

8

Adam

17 Jun 2024

·

Stayed 1 night

The hotel is showing its age but the rooms are spacious, the dining options are great and the staff were excellent. If it isn’t too hot try the pizza in the pool bar for dinner!

10

Tomoko

9 Aug 2024

·

Stayed 4 nights

Don’t miss their breakfast

10

Jill

1 May 2024

·

Stayed 3 nights

Great buffet!

8

Sofie de Fine

23 Dec 2025

·

Stayed 1 night

Virkelig god morgenmad og meget venligt personale. Hele hotellet var lidt slidt i forhold til billederne online. Ville ikke kalde det 5 stjerner.

6

Leanne

7 Aug 2023

·

Stayed 1 night

Mixed view, looked lovely, sea view, gave me a slice of cake as it was my birthday So all good, however not 5star service had to ask both times we swam for towels, decided to have my birthday dinner in hotel awful should have ate out Hotel had no chicken, steak or salmon, no blueberries or pineapple!! Children’s meal came Wagu beefburger, they ate, my birthday meal did not arrive, waited for ten minutes after they had finished their meal still no food so had to ask where my meal was, still not ready so cancelled it as did not want to eat my birthday meal alone so went hungry Will not recommend or return to Hayatt hotel

6

Steve

2 Jun 2025

·

Stayed 1 night

We had the buffet dinner which was ok. Food was good, however I do struggle when it is luke warm at best.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15 $96	16 $84	17 $84
18 $88	19 $85	20 $83	21 $83	22 $79	23 $78	24 $81
25 $81	26 $78	27 $78	28 $78	29 $81	30 $81	31 $75

Su	Mo	Tu	We	Th	Fr	Sa
1 $75	2 $81	3 $75	4 $81	5 $79	6 $79	7 $87
8 $79	9 $75	10 $75	11 $81	12 $85	13 $79	14 $75
15 $75	16 $75	17 $75	18 $75	19 $75	20 $75	21 $85
22 $75	23 $75	24 $75	25 $79	26 $79	27 $79	28 $79
29 $75	30 $79

Hyatt Regency Kinabalu

Prices for Hyatt Regency Kinabalu

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed

Room, 1 King Bed (Local View, High Floor, Club Access)

Room, 2 Twin Beds

Room, 2 Twin Beds (Local View)

Suite, 1 King Bed (Regency, Local View, Club Access)

Room, 1 King Bed, Sea View (High Floor, Club Access)

Room, 2 Twin Beds (Local View, High Floor, Club Access)

Room, 2 Twin Beds, Sea View (High Floor, Club Access)

Room, 2 Twin Beds, Sea View

Executive Suite, 1 King Bed, Sea View (Regency, Club Access)

Room, 1 King Bed, Sea View

Room, 1 King Bed (Local View)

Guest reviews of Hyatt Regency Kinabalu

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hyatt Regency Kinabalu

Prices for upcoming dates