Is parking available at the property?

Self parking is available on-site for a fee of CAD 32.00 per night, which includes in/out privileges. Please note that parking height restrictions apply.

What type of breakfast is offered and what are the serving hours?

A complimentary continental breakfast is served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM.

Are pets allowed at the property?

The property allows pets in specific rooms only, with a fee of CAD 65 per accommodation, per stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 4:00 PM, and check-out is until 12:00 PM. Late check-out is available for a fee of CAD 65.00, subject to availability.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including accessible facilities in public areas and parking.

Where is the property located in relation to key landmarks?

The hotel is situated in downtown London, within a 5-minute drive of the University of Western Ontario and Victoria Park. It is approximately 0.4 miles from Centennial Hall and 0.5 miles from Grand Theatre.

What are the policies for guests staying with children?

Children aged 12 years and younger can stay free when occupying the parent or guardian's room, using existing bedding.

The Park Hotel London - Comfort and Convenience

Average nightly price at The Park Hotel London by month, last 12 months (USD)
Month	Average price
January	$460
February	$1,246
March	$720
April	$164
May	$109
June	$120
July	$120
August	$106
September	$150
October	$129
November	$124
December	$99

What guests think

Across many recent stays at The Park Hotel London, guests praise the clean, spacious all‑suite rooms and friendly staff, while highlighting the central, walkable location that’s convenient for restaurants, parks, and hospitals.

Underground parking is convenient but frequently described as expensive, and some guests encountered extra charges tied to third‑party bookings. Downtown nightlife can bring late noise from nearby patios or corridors, and a few guests noted thin walls or party floors. Breakfast is usually a basic continental spread, while a fitness room is available and there is no pool. It suits travelers who value modern comfort and convenience, and can accept some nightlife buzz and added charges.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

There’s a fitness room that several guests liked (some found it basic), and no pool. Underground parking connects directly to the hotel but is consistently described as expensive.

Related guest reviews

8

Brittney

Jun 29, 2025

·

Stayed 1 night

Nice location Nice rooms Parking pricey

6

Julie

Apr 6, 2024

·

Stayed 1 night

Reallly disappointed in the gym situation Hours weren’t helpful . Not enough towels Room was nice.

8

Scott

Sep 1, 2025

·

Stayed 2 nights

Hits and misses. Overall quality of the hotel is good, but value for money is not great. Service was solid and breakfast is decent (given that it’s included). The pillows were exceptionally lumpy and the gym was weak.

10

rebekah

Nov 29, 2025

·

Stayed 2 nights

Nice suite with plenty of space. Nice clean bathrooms. Water bottle filling stations. Spacious fitness room Free tea/coffee in lobby

10

charlene

Mar 20, 2025

·

Stayed 2 nights

Hotel was great. Was not informed prior to my stay of the $32 per night for parking.

10

Diana

Jun 8, 2025

·

Stayed 1 night

Clean, location was really good, close to everything. We ordered room service from Jack Astor’s which is across the street. It was quick, good size portion, delicious. Room size, decor, setup is great. We had the king room. So one room had the bed, two night stands, dresser and tv. Connects to bathroom/shower separated from sink. Closet area, then other room has pull out bed, couch chair, nice desk, two chairs, coffee table and tv. Microwave, coffee, fridge. Beautiful room. Would definitely stay again if we come back to London. Parking is under ground and it’s $32 a night. It didn’t list when we booked so thought I’d mention. Parking is decent and spacious.

10

John

Sep 30, 2025

·

Stayed 1 night

Great location for where we were headed early the next morning. Parking was a bit steep eventhough it is underground.

10

Brett

Mar 29, 2025

·

Stayed 1 night

Very nice and clean modern look. Rooms are fantastic . Dont like the no pool situation.

10

Lauren

Sep 23, 2025

·

Stayed 1 night

Very clean and quiet hotel. Even though they were fully booked for a concert it was so quiet and the elevators were ready to go, no waiting. Underground parking garage connects to the elevators which is awesome when coming and going. Staff is friendly and the hotel is in a perfect location!

10

Rasheena

Nov 3, 2024

·

Stayed 2 nights

Nice hotel room. The hotel shouldn’t charge for parking. It’s wrong and not very transparent when booking.

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Cleanliness

Many guests found the property very clean, but repeated reports cite lapses such as dirty or moldy showers, stains, lingering smoke smells, and occasional missed housekeeping details.

Related guest reviews

8

Janice

Jul 18, 2024

·

Stayed 2 nights

We had a lovely stay. The full size bottles of toiletries are great. The suite was beautiful. The only issue we found was cleanliness. There was an old used a-tip on the floor in the bathroom and we would have liked a little tidy up in the room such as cleaning the sink and restocking the coffee supplies. The coffee wasn’t such a big deal but we really would have liked our bathroom cleaned each day.

6

Michael

Oct 19, 2025

·

Stayed 1 night

Hotel was totally fine. Great location, friendly enough staff. Unfortunately the shower was questionable. Layers of dust and dirt the moment the water went on, it was like a sheet of black.

6

Jacqueline

Jul 22, 2024

·

Stayed 1 night

Good location and room layout interesting. Room needed deep cleaned as the doors , walls and baseboards dirty and dusty. For almost $300 a night it needed to be cleaner.

10

Travis

Nov 11, 2025

·

Stayed 1 night

Very clean, staff was friendly

6

Tina

Jan 31, 2025

·

Stayed 3 nights

The shower had caulking that was moldy and needing repair. Carpet was dirty. On our last morning the housekeeper knocked on our door at 8:28 am asking us when we are checking out. I would not recommend this hotel to friends.

8

Bridgette

Jul 9, 2025

·

Stayed 2 nights

Lovely staff. Really nice breakfast. Had to ask for the room to be cleaned again after finding the eyelash extensions of a previous guest. The staff was quick to respond though.

10

Mike

Nov 3, 2025

·

Stayed 1 night

Very clean Was a great stay!!

10

Tim

Jan 19, 2026

·

Stayed 1 night

Very clean

10

Alvin

Apr 3, 2025

·

Stayed 1 night

Clean room

6

Tristin

Jul 7, 2025

·

Stayed 3 nights

Was stains on pillows and curtains there was also Penuts dropped under the bed that hadn’t been cleaned

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Rooms

Spacious suite-style rooms with separate living areas and practical layouts work well for families, but some units feel dated, have awkward protruding bed frames, or suffer noise from nearby bars or thin walls.

Related guest reviews

8

Corey

Sep 6, 2025

·

Stayed 1 night

Nice property. Need to be aware if your room is facing bars nearby. Very loud and late into the night.

8

Sarah

Nov 6, 2025

·

Stayed 1 night

Does the job but is dated and worn

6

Christina

Jul 12, 2025

·

Stayed 1 night

Recently stayed at this property, and there were lots of things to like: efficient friendly check in, clean facilities throughout, spacious updated rooms, great location. Overall was a decent stay, of good value. My only complaint is that the beds were (personal preference) too hard for our families liking, although please take our assessment with a grain of salt, as there are plenty of other patrons where the beds suitably met their needs just fine.

10

Jeanette

Mar 22, 2025

·

Stayed 1 night

The Park Hotel London was wonderful. The suites are huge. There are two large rooms, one room with the beds and the second room with a sitting area and desk. Lots of space for luggage. The beds had lots of pillows and were super comfortable. Breakfast is included too. Highly recommend!

8

Renee

Jul 28, 2025

·

Stayed 2 nights

Room was starting to show some wear-especially the bathroom where the paint was chipping and baseboards were warped. Sofa bed mattress was quite thin and springy. The room was nice and big, location was great and the staff friendly and helpful

10

Lexi

Jul 13, 2025

·

Stayed 1 night

Great experience. Nice clean and spacious rooms

10

Dave

Apr 10, 2025

·

Stayed 2 nights

Great lobby and the included breakfast is top notch The suite rooms are large and spacious and offer privacy from bedroom to rest of suite ( sliding barn doors)

10

Chris

Jun 30, 2025

·

Stayed 2 nights

Suites. All suites. Able to separate from snoring partner if necessary.

10

christopher p

Mar 25, 2025

·

Stayed 1 night

Nice stay! Everyone was friendly, the room was very clean, restaurants nearby. All good. Except-- the bed frames are absolutely the worst. They are so much bigger than the mattress, guess what happens? You bang your leg into the corner. Huge bruises! Very painful!! Absolutely awful bed frames, why in the world would they choose those! So, if you are going to stay, this is what I suggest: 1. move the mattress so that it goes right to the edge on the one side that you will walk by most often. This will help cover up the bed frame, but note that the other side will be exposed significantly! 2. place the decorative pillow that is on the bed on to the floor, leaning up against the corner of the bed that you are most likely going to run into. This will help soften the blow and will be a good guide to you to be careful when approaching.

4

Julia

Jun 8, 2025

·

Stayed 3 nights

Good location and the microwave and fridge were handy. But the bedframe was a wooden box much bigger than the mattress and the same color as the carpet—a bit of a menace (I’ve got a massive bruise from walking into it). No microwaveable cups either so I had to go buy one (no kettle…).

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Service

Staff are frequently praised as friendly, professional, and accommodating with quick problem resolution, though a few guests reported curt interactions, disorganized or slow check‑in, and security handling concerns.

Related guest reviews

10

John-David

Oct 21, 2025

·

Stayed 2 nights

I forgot shirts in a drawer and Ryan at the front desk shipped them back to me. Great service

10

Antonio

Dec 8, 2025

·

Stayed 1 night

excellent service by Fernan and Nicole

4

Mark

Jan 18, 2025

·

Stayed 2 nights

-Rude staff at the front desk. I accidentally booked an accessible room and rather than tactfully asking "I see you are booked in an accessible room with us, is that correct?" the staff outright asked if my friend was disabled. He was so rude and remarked "well, I'm trying to be tactful by asking if anyone else is staying with you because, you look pretty able bodied." -My room was decent. My friend stayed in a room one floor below and it was a party floor. There were families in the hallway with adults drinking and yelling in the hall. -The breakfast only served lunch foods - cold cuts and a couple hard boiled eggs.. that's it (plus juice). -Parking was over $90 - for London??? -I had two random charges to my credit card and this was after the hotel forgot to ask both of us for a security deposit on check in. They "caught us" on the second night and asked for a deposit as we walked by, but they only asked one of us. My card was never charged for the other room's deposit.

6

Jennifer

Oct 21, 2025

·

Stayed 1 night

Reservation staff was efficient but unfriendly and not helpful. The room left little space between the bed and access to the bathroom. breakfast was very good.

8

John Murray

Jun 10, 2024

·

Stayed 1 night

My hotel stay this weekend was wonderful--except for checkin. I arrived a bit early for the 4 p.m. check-in time, and was asked to wait while my room was prepared, at which point the desk staff would call me. I waited for more than an hour (with no call), and noticed a growing lineup of people at the check-in desk, a line which extended out the hotel's entrance doors. It seems that many rooms were not yet ready (at close to 4:30), and people were waiting (wiith growing impatience) to check in. The desk staff were frantically contacting housekeeping, trying to find rooms that were ready. I have stayed at the Park Hotel several times, and this was the first time I have experienced such a lengthy and seemingly disorganized check-in. Despite this initial frustration, the rest of my stay was lovely, and the hotel is perfectly located for exploring downtown London, its restaurants and attractions.

8

mathew

Jul 22, 2024

·

Stayed 1 night

Great location. Day staff was good. Night staff oddly unhelpful/sarcastic answering really simple questions. Maybe he was having a bad day? Otherwise a good stay overall!

6

Helena

Mar 28, 2025

·

Stayed 1 night

Overall, the room was great, and we had no issues there. However, my husbands initial experience with customer service upon arrival was less than pleasant. The staff came across as somewhat entitled and not particularly warm or welcoming. Thankfully, at checkout front desk was much friendlier. Additionally, the breakfast service was great, with a kind and attentive team.

10

Heather

Dec 30, 2025

·

Stayed 2 nights

Clean room, great staff. Gave us a late check out due to the weather. The roads in our area were closed.

10

Diana

Nov 9, 2025

·

Stayed 2 nights

Faith at the front desk was exceptional helping me get my 2 rooms checked in. My daughter was arriving much later than I was and she had it all arranged for her while I attended to family issues elsewhere. Sincerely appreciated Rooms were excellent and comfortable. Breakfast was very nice. Would highly recommend and stay again

8

Pierre

Jul 25, 2025

·

Stayed 1 night

My wife and I stayed at The Park Hotel in London, Ontario for one night. We’ve stayed here before and keep coming back for a reason — the hotel is consistently clean and the location is excellent. The included continental breakfast is a nice touch and adds value to the stay. The staff were friendly and welcoming throughout. The only downside is that parking isn’t included in the room price, which is a bit disappointing. Still, overall a very solid stay and we would return again.

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Location

Central downtown base within easy walking distance of restaurants, parks, venues, and hospitals; however, several reviews warn of late‑night bar noise and, for some, an area that can feel a bit sketchy.

Related guest reviews

6

Brittany

Aug 1, 2025

·

Stayed 1 night

The hotel looked beautiful online and when we got there, it was not as nice as the pictures. The Jack Astors right beside the hotel had music going until almost 2 AM. After dinner at the Moxies's down the street around 8 PM we were walking back and there was a knife fight that broke out. Everyone said London was very safe, but I did not feel that way.

8

David

Jun 17, 2025

·

Stayed 2 nights

The property is well located for local restaurants and pubs. Central to university and arena. Most areas walkable or short uber ride.

10

Shannon

Sep 14, 2025

·

Stayed 2 nights

Walkable to all the best bars

10

Kristian

Oct 6, 2025

·

Stayed 1 night

Excellent stay. Close to all amenities. Friendly staff. Safe.

8

Linda

Aug 2, 2025

·

Stayed 1 night

We chose this hotel based on the great reviews. The hotel itself is fantastic. Room is same as in the pictures and spacious. Location is convenient with many restaurants nearby, which is also a problem. It’s 1:57 AM now and there’s still very loud music from the restaurant patio on the street. I don’t know how did people sleep with this kind of noise but I couldn’t. Will not stay here if aware of it before booking.

10

Angela

Dec 27, 2025

·

Stayed 1 night

Easy to get to and great location

10

Yan

Sep 4, 2025

·

Stayed 1 night

Great hotel. Central location. Clean, safe and convenient. Breakfast is outstanding.

10

Mandi

Nov 11, 2025

·

Stayed 1 night

Perfect location! Loved the spacious room. Breakfast was decent. Will stay again.

10

Catherine

Jul 21, 2025

·

Stayed 1 night

Excellent location , great breakfast included. Close to restaurants.

10

Kaitlyn

Jul 6, 2025

·

Stayed 1 night

I really liked the location of this hotel as well as everything available around it (bars, restaurants and Victoria Park, etc)

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Dining

The included continental breakfast is generally basic with limited variety—several guests wanted hot items. Room service from the adjacent Jack Astor’s is available and convenient, though ordering was confusing for some.

Related guest reviews

6

Dilesh

Sep 23, 2025

·

Stayed 2 nights

The room was nice. I went to the hotel physically to check it out before booking and the lady at the reception said that she would give me free parking. I made the booking through Expedia and confirmed it right in front of her. The next day the manager on duty very curtly said that I had to pay $32 a day for parking. We asked for towels and three times before someone brought them to our room and it took over an hour. Breakfast was below average. Cold boiled eggs and cold deli meat. Dry croissants.

8

Michael

Nov 13, 2025

·

Stayed 2 nights

Nice place to stay. Good breakfast.

10

Roland

Jun 17, 2024

·

Stayed 1 night

Nice clean suite where bedrooms are separate from a small living room type space. Underground parking is available for an extra cost, no valet parking service. Close to restaurants and pubs on Richmond Street-you can walk. Room service from the neighboring Jack Astors-they deliver to your room from the restaurant. Overall a good experience.

10

Brian

Oct 28, 2025

·

Stayed 1 night

Breakfast is of light order but it was sufficient. The room was great and the bed comfortable.

10

Diana

Jun 8, 2025

·

Stayed 1 night

Clean, location was really good, close to everything. We ordered room service from Jack Astor’s which is across the street. It was quick, good size portion, delicious. Room size, decor, setup is great. We had the king room. So one room had the bed, two night stands, dresser and tv. Connects to bathroom/shower separated from sink. Closet area, then other room has pull out bed, couch chair, nice desk, two chairs, coffee table and tv. Microwave, coffee, fridge. Beautiful room. Would definitely stay again if we come back to London. Parking is under ground and it’s $32 a night. It didn’t list when we booked so thought I’d mention. Parking is decent and spacious.

10

Mark

Nov 16, 2025

·

Stayed 1 night

Was not there on business. The breakfast was fresh and good.

8

Lorraine

Aug 12, 2025

·

Stayed 1 night

It wasn’t exactly clear how to order room service from Jack Astors. I was unable to access the menu from the bar code. I ended up just attending the restaurant in person. Everything else was great.

10

Yan

Sep 4, 2025

·

Stayed 1 night

Great hotel. Central location. Clean, safe and convenient. Breakfast is outstanding.

10

Heidi

Jul 22, 2024

·

Stayed 1 night

Great rooms, quiet, staff was helpful, room service from Jack Astors was a great perk. Will definitely be back!

8

Debbie

Nov 12, 2025

·

Stayed 1 night

Shower was slow to warm Staff were friendly Great location Ideally we would loved some fruit with breakfast as well

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2 $127	3 $143	4 $142	5 $170	6 $229	7 $228
8 $115	9 $109	10 $123	11 $117	12 $154	13 $202	14
15 $111	16 $123	17 $125	18 $128	19 $142	20	21
22 $118	23 $130	24 $132	25 $123	26 $132	27 $164	28 $157
29 $129	30 $138

Su	Mo	Tu	We	Th	Fr	Sa
		1 $122	2 $158	3 $174	4 $206	5 $206
6 $125	7 $132	8 $132	9 $123	10 $158	11 $177	12 $189
13 $126	14 $131	15 $123	16 $130	17 $123	18 $152	19 $149
20 $119	21 $132	22 $132	23 $129	24 $125	25 $117	26 $123
27 $131	28 $123	29 $132	30 $132	31 $158

The Park Hotel London

Prices for The Park Hotel London

Monthly average prices

About this property

Location

Room options

Lifestyle Suite, 1 King Bed with Sofa Bed

Preferred Suite, 1 King Bed with Sofa Bed

Lifestyle Suite, 1 Queen Bed with Sofa Bed, Accessible

Preferred Suite, 2 Queen Beds with Sofa Bed

Lifestyle Suite, 2 Queen Beds with Sofa Bed

Guest reviews of The Park Hotel London

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about The Park Hotel London

Considering this hotel for your London trip?

Prices for upcoming dates