Is parking available at the property?

Yes, parking is available at the property. It includes free valet parking and limited self-parking options.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee of approximately SAR 75 for adults and SAR 40 for children.

Does the property allow pets?

No pets and no service animals are allowed at this property.

What are the standard check-in and check-out times?

The standard check-in time is 4:00 PM and check-out time is 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The property features wheelchair-accessible parking, a limited wheelchair-accessible path of travel, and an elevator/lift for ease of access.

What is the location of the property in relation to key landmarks?

The property is located in the heart of Madinah, within a 10-minute walk of Prophet's Mosque and Masjid Abu Dharr al Ghifari. It is approximately 1.6 mi (2.5 km) from The Green Dome and 1.8 mi (2.9 km) from Al-Baqi Cemetery.

What are the policies for guests staying with children?

Up to 2 children aged 11 years old and younger can stay free when occupying the parent or guardian's room, using existing bedding.

Madinah Hilton - 5-Star Luxury in Madinah

Average nightly price at Madinah Hilton by month, last 12 months (USD)
Month	Average price
January	US$515
February	US$379
March	US$674
April	US$280
May	US$1,004
June	US$327
July	US$266
August	US$306
September	US$286
October	US$299
November	US$488
December	US$741

What guests think

At Madinah Hilton, travellers consistently praise the unbeatable location steps from Masjid Nabawi and frequently note courteous, helpful staff, while feedback also highlights dated rooms and facilities with maintenance issues that can affect comfort and value.

Cleanliness is often regarded as good, though several reviews mention housekeeping lapses, odors, and worn furnishings. Dining impressions vary: many enjoyed breakfast and on-site meals, but others found quality, variety, or pricing disappointing. Practical concerns include parking difficulties and occasional indoor smoke smells. Expect an exceptionally convenient stay with generally warm service in an older property.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities feel dated with recurring maintenance concerns; several guests reported parking difficulties and cigarette smoke inside common areas.

Related guest reviews

4

Idris

2 Jan 2024

·

Stayed 2 nights

Hotel fo the price we paid was well under expectation, the hotel rooms are tired AC not workinf properly although they sent someone to fix it, but thr hotel is in dire need of refurbishment. The bathroom is in need a complete makeover together with room. The rooms are quite small as well.

2

Maissah Fathy

23 Nov 2025

·

Stayed 2 nights

It was my first and last time to this property. Very old and facilities are extremely worn up. Food is less than average and staff are helpless. Service doesn’t exist and people are reluctant to help. I think you should refrain from offering such a terrible hotel. It is only good thing is vicinity to masjid Nabawy otherwise none

10

Asad

27 Apr 2024

·

Stayed 1 night

Door key had trouble working

4

Ellara

1 May 2025

·

Stayed 5 nights

Hilton Madina is in serious need of a revamp. The amenities and facilities of the hotel in general were so poor considering the standard expected from the Hilton chain. Things like plug sockets in the room being limited and hardly working. The housekeeping staff weren’t amazing at doing their job either. The rooms were just given a basic clean each day. Bed made and slightly hoovered the room. We left rubbish in the room one day that was very obviously for the bin and that wasn’t even taken out to be thrown away. Minus the receptionist Thaani who checked us in and did an amazing job at accommodating our request for all 3 rooms to be on the same floor..nothing else stood out for us. Considering they are charging so much from guests they really need to work on their hotel and staff.

4

Muhammad Kashif

8 Jul 2024

·

Stayed 1 night

Like: -Location -cleanliness Dislike: -we were inspired with the facilities of Macca (Hilton-Jabl Omar), unfortunately this facility lacks certain features such as complimentary items (fruits basket, sweets etc). -Long waiting on lifts after prayer times

10

Nabeel

30 Jan 2024

·

Stayed 2 nights

location was grate and near to my visiting plan. not like the parking area very tight and not organized.

10

Moshiur

6 May 2023

·

Stayed 2 nights

- the hotel is beautiful however it lacks proper facility to accommodate Disable people. The ramp outside for wheel chair is far too steep, the Door to the hotel isn’t always manned so it’s difficult to get in and out with Wheelchair. Apart from mentioned above the hotel is absolutely brilliant in every other area from the room to location right outside masjid nabwi

8

ADEL

7 Sept 2022

·

Stayed 2 nights

تجربه جميله بإستثناء مواقف السيارات سيئه

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4

Amaan

17 May 2023

·

Stayed 3 nights

Room was pie and needs updating, service wasn’t good had to ask several times for more water and clean towels and boiler noise kept me up all night

4

Bontu

10 Jan 2023

·

Stayed 19,363 nights

This property is a smoking building. After multiple attempts of telling staff guest are smoking in the lobby of the 11th floor, our concerns went unchecked. Extremely disturbing having to deal with smokers inside the facility while children, elderly, and people with asthma are in company. Overall, the Oud (Arab fragrance) was intense in this location as if they were trying to cover the smoking allowed up. Just unfortunate. Prime location.

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Cleanliness

Many guests found the hotel clean and appreciated diligent housekeeping, but several reported lapses such as dirty rooms, odors, stained bedding, and inconsistent daily cleaning.

Related guest reviews

10

AL A

4 Jan 2026

·

Stayed 3 nights

Clean and proficient, easy access, fast elevators

4

Ellara

1 May 2025

·

Stayed 5 nights

Hilton Madina is in serious need of a revamp. The amenities and facilities of the hotel in general were so poor considering the standard expected from the Hilton chain. Things like plug sockets in the room being limited and hardly working. The housekeeping staff weren’t amazing at doing their job either. The rooms were just given a basic clean each day. Bed made and slightly hoovered the room. We left rubbish in the room one day that was very obviously for the bin and that wasn’t even taken out to be thrown away. Minus the receptionist Thaani who checked us in and did an amazing job at accommodating our request for all 3 rooms to be on the same floor..nothing else stood out for us. Considering they are charging so much from guests they really need to work on their hotel and staff.

8

Muhammad

5 Feb 2022

·

Stayed 2 nights

أقيم في الفندق منذ اكثر من 15 عام الفندق عمره كبير لكن لا يزال يحافظ نوعا ما على نظافته و ترتيبه بشكل عام جيد جدا جدا ولكن ملاحظتي التي ازعجتني أن اللحف قديمة جدا و بها بقع داكنة سوداء و لكن الغطاء الخارجي يمنع رؤية تلك البقع و التي بمجرد رفعك للحاف على الضوء تشاهدها و هي بحجم كبير تتجاوز البقعة 20 الى 30 سم و هيمثيرة للاشمئزاز . الافطار لديهم مميز جدا جدا ومتوفر به كل الخيارات وصلت الفندق الساعة 10صباحا و تم تسليمي الغرف فورا لانها كانت متاحة تسجيل الخروج كان على الساعة 3بعد الظهر

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8

NAEEM

22 Oct 2025

·

Stayed 5 nights

Cleaning staff were very diligent even the floor supervisor would get in the act if something was questionable.

10

Zaynab

7 Sept 2024

·

Stayed 1 night

proximity to the masjid makes me come here each visit. A clean and well maintained property

10

Hasib

10 May 2024

·

Stayed 1 night

Clean

10

Yasra

17 Aug 2025

·

Stayed 4 nights

We had exceptional experience at Medina Hilton, Hotel was beyond 5 star. Everything was neat and clean, staff is always there to cleanup and ready to help. Very close to Masjid Nabawi, family friendly and handicap accessible. Everything in the hotel is golden, seems like made of pure gold. I would like to thank Moyad Alharbi who provided exceptional service and ensure that our stay is as much pleasant as possible. I would highly recommend this place especially who are traveling with family or person with special needs.

2

Tariq

17 Feb 2024

·

Stayed 4 nights

Positives: Proximity of location to the Prophet's mosque, and the reception staff was nice and welcoming. Negatives: Although smoking was not allowed inside the property, we still smelled lits of cigarettes from nearby rooms, when complained, nothing was done. The room and toilet were really dirty. The condition of furniture is very old. Thia should not be rated 5 or even 4 stars.

4

Humayun

8 Dec 2023

·

Stayed 3 nights

Maintenance is very poor! Strong odor was coming from bathroom!! Housekeeping is very poor!!!

6

KAMAL

31 May 2022

·

Stayed 4 nights

اقمت بالفندق 4 ايام ولم يتم تنظيف الغرفة الا يوما واحدا وهو أول يوم لوصولنا . خدمة الغرف سيئة جدا . كان من المفترض ان انظف الغرفة يوميا على أساس انه فندق هلتون وخمس نجوم ولكن في الحقيقة اقيمه 3 نجوم. فكل شيء فيه عادي كباقي الفنادق الموجودة حول المسجد النبوي الشريف

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AI-generated summary based on recent guest reviews

Rooms

Rooms are dated and in need of refurbishment, with complaints about small size, noise, AC, and bathrooms; some guests also missed booked views or disliked connecting doors, while others found rooms comfortable or spacious.

Related guest reviews

4

Idris

2 Jan 2024

·

Stayed 2 nights

Hotel fo the price we paid was well under expectation, the hotel rooms are tired AC not workinf properly although they sent someone to fix it, but thr hotel is in dire need of refurbishment. The bathroom is in need a complete makeover together with room. The rooms are quite small as well.

6

Tawfik

9 Oct 2023

·

Stayed 1 night

I didn’t like the room

4

NOMAN

20 Dec 2024

·

Stayed 3 nights

The property needs renovation. The rooms are old decor and bathrooms need to be updated. Breakfast buffet quality is extremely poor for the money you pay. Very crowded public areas.

10

Alia

7 Aug 2023

·

Stayed 1 night

Excellent stay. The check in staff were very friendly and helpful. The only down side is that some of the furniture is out dated and needs renovation. Other than that everything was amazing in out trip.

4

Nouhaïla

31 Jul 2025

·

Stayed 2 nights

Very old hotel

6

Arsalan

24 Apr 2025

·

Stayed 1 night

A good option to stay in Madinah however I was disappointed with the view. I booked partial haram view but the room did not offer any such views. Also, the room was not an independent room. It had a door to the next room which was locked but compromised the privacy. Reception staff did not know what express check out is. When I dropped my key card in the express check out box, I was held by reception staff unnecessarily, who started checking my details and it wasted my time. Although, at the time of checking-in, gave them permission to charge my card if there were any dues. Otherwise, the room was clean and staff were very helpful. Price wise, I think I paid more for the view which I did not get.

10

Amar

28 Nov 2025

·

Stayed 2 nights

Bra hotell! Trenger å oppgradere rommene, gamle og slitte. Veldig bra service, god mat og bra lokalisasjon! Takk til Joud, Mushtaq and Imran for perfekt service

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10

Suleman

2 Feb 2025

·

Stayed 2 nights

Amazing staff and hotel interiors of the rooms and hotel had a retro 1980s vibe however the lack of bedside lighting control made it a hassle to turn off the lights to go to bed at night

4

Amaan

17 May 2023

·

Stayed 3 nights

Room was pie and needs updating, service wasn’t good had to ask several times for more water and clean towels and boiler noise kept me up all night

8

Fahmid

29 Mar 2025

·

Stayed 1 night

Location and staff are great. Hotel rooms need an update.

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Service

Staff are widely praised as friendly and helpful across reception and dining, though some reviews cite rudeness, poor training, or checkout confusion, and occasional slow or unresponsive service.

Related guest reviews

10

Bazla

14 May 2023

·

Stayed 1 night

Umrah purpose I staying in Medinah Hilton Hotel ..I feel very comfortable and happy to stay here .All staff is very caring ..I extended my room 2 times front desk is very helpful for me . Specially thanks to Amjad mehmood who look after me very politely Highly recommend inshallah next time I will stay here

10

mohammad

8 Oct 2025

·

Stayed 1 night

It was great from the check in point. We were assisted by Adel and then assisted with a great check out from Moayad. Staff was soooo friendly and Amr who took care of our room treated us so sweetly. We are taking home great memories because of the staff!

2

Ghada

12 Jan 2023

·

Stayed 19,368 nights

Room was ready 23 minutes after checking time Room was not the one reserved Smelled awful Spots on couch Dirty carpet Drainage issue in bathroom Manipulative staff I wish to request a full refund for the huge inconvenience and zero value for money

8

Taimur

20 Feb 2025

·

Stayed 3 nights

Old property that needs a remodel. Entire Staff was very unhelpful throughout our stay. Everyone on the staff loves to use their cellphone the moment you start talking to them. Very rude!

10

Kamla

22 Oct 2025

·

Stayed 2 nights

This hotel compared to other Mecca 5 stars hotel delivered from the first step in to the step out They checked on me daily, service was impeccable staff reception dining were very professional very clean hotel as well I would rate my stay as 5 stars and believe me it takes a lot for me to write reviews like this one They will make you feel comfortable they will assist you and go above and beyond God willing I will return with my family Good job Salah

8

NABIL

17 Jun 2024

·

Stayed 1 night

Excellent Hotel . Small issue at Check out . Reception Staff need to be trained on customer service.

10

Olasunkanmi

10 Oct 2025

·

Stayed 2 nights

My stay was good staffs were helpful most importantly Aiman was so nice to us . It was worth it .

6

Arsalan

24 Apr 2025

·

Stayed 1 night

A good option to stay in Madinah however I was disappointed with the view. I booked partial haram view but the room did not offer any such views. Also, the room was not an independent room. It had a door to the next room which was locked but compromised the privacy. Reception staff did not know what express check out is. When I dropped my key card in the express check out box, I was held by reception staff unnecessarily, who started checking my details and it wasted my time. Although, at the time of checking-in, gave them permission to charge my card if there were any dues. Otherwise, the room was clean and staff were very helpful. Price wise, I think I paid more for the view which I did not get.

10

Hira

28 Oct 2025

·

Stayed 4 nights

The breakfast buffet and their service was really good. Chicken was super easy and quick. Staff was professional and the best part. It was right next to mosque.

8

Shahid

12 Aug 2023

·

Stayed 2 nights

Had a great experience with my family. Staff are so helpful - from reception to the check out. Great location! However the guy and the lady at the fresh cooking station for breakfast were really grim and unwelcoming - not what I expect from someone working in the service industry. Other than this, it was very good stay.

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Location

Outstanding location a short walk from Masjid Nabawi, women’s gates, and nearby shops and malls.

Related guest reviews

10

Zaynab

10 Mar 2024

·

Stayed 4 nights

Excellent location, central to the masjid Large shopping area around the hotel so you can get everything you need in a few minutes Staff are all courteous

10

Muhammad

17 May 2023

·

Stayed 5 nights

Good location for women entrance to prophet’s mosque.

10

Nagwa

1 Dec 2025

·

Stayed 3 nights

So close to women gate, clean and nice service but breakfast buffet needs to have more variety. All in all it was a nice stay.

10

Nadeem

20 Oct 2023

·

Stayed 7 nights

Great location close to the masjid Nabawi. Lots of shopping and food options near by as well.

10

FAISAL

6 Jan 2025

·

Stayed 3 nights

Conveniently located near the North entrance of Masjid Nabwi. Excellent property.

8

Yakup

5 Jan 2026

·

Stayed 3 nights

Her yere yakın bir konumu var

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10

Mohammad

8 Mar 2025

·

Stayed 6 nights

Very close to haram

10

Hira

28 Oct 2025

·

Stayed 4 nights

The breakfast buffet and their service was really good. Chicken was super easy and quick. Staff was professional and the best part. It was right next to mosque.

10

Mohsin

2 Nov 2025

·

Stayed 3 nights

Overall, Hilton exceeded my expectations in every way. I would highly recommend it to anyone looking for a premium and memorable stay — perfect location for the mosque. I’m already looking forward to my next visit!

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Dining

Breakfast and meals receive mixed feedback: many commend taste and variety, but others mention limited selection, high prices, or subpar quality and cleanliness.

Related guest reviews

6

Jawid

8 Dec 2024

·

Stayed 2 nights

Breakfast fees were very high and food quality was not that great.

10

Nagwa

1 Dec 2025

·

Stayed 3 nights

So close to women gate, clean and nice service but breakfast buffet needs to have more variety. All in all it was a nice stay.

10

Kamil

22 Dec 2024

·

Stayed 4 nights

Walking distance to the Haram and to malls nearby. The hotel is a little outdated but the service is great and the breakfast and lunch options were good.

4

NOMAN

20 Dec 2024

·

Stayed 3 nights

The property needs renovation. The rooms are old decor and bathrooms need to be updated. Breakfast buffet quality is extremely poor for the money you pay. Very crowded public areas.

10

Ryan

23 Nov 2024

·

Stayed 3 nights

The quality of food in breakfast and dinner buffet were phenomenal.

6

Ayoub

3 Jan 2023

·

Stayed 19,359 nights

Restaurant is not good for breakfast and dinner buffet 👎 dirty

8

Burak

2 Nov 2024

·

Stayed 4 nights

Konaklamamız genel olarak iyiydi ama odaya spagetti Sipariş ettik gelen spagettinin Çoğu kıyma etiydi, Yiyemedik. Kıyma söylemek isteseydik kıyma Sipariş ederdik.

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10

Nazrul

16 Jan 2023

·

Stayed 19,367 nights

Hotel was located within few steps away from Al Masjid an Nabawi and was very convenient to go to masjid for prayers. Staff was very friendly and helpful. Breakfast quality was very good. However, hotel restaurant buffet dinner was expensive and not inclusive of juice or soft drinks which costs extra.

10

Hira

28 Oct 2025

·

Stayed 4 nights

The breakfast buffet and their service was really good. Chicken was super easy and quick. Staff was professional and the best part. It was right next to mosque.

10

Isra

30 Nov 2025

·

Stayed 5 nights

Great room and half board option

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Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10 $224
11 $264	12 $263	13 $250	14 $250	15 $250	16 $250	17 $250
18 $250	19 $250	20 $301	21 $324	22 $458	23 $355	24 $330
25 $457	26 $314	27 $250	28 $253	29 $250	30 $253	31 $249

Su	Mo	Tu	We	Th	Fr	Sa
1 $273	2 $273	3 $273	4 $287	5 $398	6 $398	7 $330
8 $354	9 $344	10 $295	11 $314	12 $381	13 $381	14 $351
15 $334	16 $330	17 $322	18 $331	19 $419	20 $444	21 $449
22 $461	23 $461	24 $461	25 $461	26 $493	27 $493	28 $461
29 $334	30 $342

Madinah Hilton

Prices for Madinah Hilton

Monthly average prices

About this property

Location

Room options

Deluxe Triple Room (Hilton Plus)

Deluxe Room, 1 King Bed

Room

Junior Suite, 2 Twin Beds (Partial Haram View)

Royal Suite

Deluxe Room, 1 King Bed (Partial Haram View)

Room, 1 King Bed

Single Room, 1 King Bed

Deluxe Room

Twin Hilton Deluxe

Junior Suite

Junior Suite, 2 Twin Beds

Family Room, Connecting Rooms

Room, 1 King Bed (Partial Haram View)

Twin Hilton Deluxe Plus

Superior Room, 1 King Bed

Presidential Room, Ensuite

Guest reviews of Madinah Hilton

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Madinah Hilton

Considering this hotel for your Madinah trip?

Prices for upcoming dates

Business details