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Gran Versalles

268 USD

/natt

Gj.snitt. for september

Gran Versalles - Image 1

Gran Versalles - Rom

Gran Versalles - Rom

Gran Versalles - Resepsjon

Gran Versalles - Bad

Priser for Gran Versalles

Velg datoer for å se priser og tilgjengelighet

268 USD

/natt

Gj.snitt. for september

Månedlige gjennomsnittspriser

På Gran Versalles er prisen per natt i gjennomsnitt 161 USD i den billigste måneden (august) og 339 USD i den dyreste måneden (mai), basert på de siste 12 månedene.

Gjennomsnittspris per natt på Gran Versalles etter måned, siste 12 måneder (USD)
Måned	Gjennomsnittspris
januar	166 USD
februar	177 USD
mars	214 USD
april	294 USD
mai	339 USD
juni	279 USD
juli	163 USD
august	161 USD
september	268 USD
oktober	321 USD
november	224 USD
desember	191 USD

Dyreste: mai (ca. 339 USD)

Billigste: august (ca. 161 USD)

Om denne eiendommen

Dra nytte av stedets fasiliteter, som wi-fi (inkludert), concierge-tjenester og rabatt på et nærliggende treningsstudio.

Parkering
Rom for ikke-røykere
Forretningssenter
Romservice
Turistinformasjon
Renseri

Beliggenhet

Covarrubias, 4, Trafalgar, Madrid, Spania

Paseo de la Castellana (0.3 miles)

Plaza de Colon (0.5 miles)

Plaza de Chueca (0.5 miles)

Nasjonalbiblioteket (0.6 miles)

El Corte Inglés (0.6 miles)

Det nasjonale arkeologiske museum (0.6 miles)

Mer stedsinformasjon

Romalternativer

6

Rom – deluxe

Romdetaljer

1 Stor Dobbeltseng

eller

2 Enkeltsenger

Sover 2

205 ft²

Klimaanlegg

Oppvarming

Wi-Fi (gratis)

8

Dobbeltrom – superior

Romdetaljer

1 Stor Dobbeltseng

Sover 2

204 ft²

Klimaanlegg

Oppvarming

Wi-Fi (gratis)

5

Basic Double/Single Room

Romdetaljer

1 Dobbeltseng

Sover 2

129 ft²

Klimaanlegg

Oppvarming

Wi-Fi (gratis)

Gjesteomtaler av Gran Versalles

8.6

Utrolig

basert på 4 735 verifiserte omtaler

Hvem bor her?

Business

17%

Par

46%

Familie

17%

Grupper

13%

Alene

6%

Hva gjestene synes

KI-generert oppsummering basert på nylige gjesteomtaler

På Gran Versalles fremhever reisende den sentrale beliggenheten ved metroen, generelt rene og komfortable rom, og en populær og variert frokost. Tilbakemeldinger om service, romstøy og manglende fasiliteter på rommet, som kokeplate eller papirlommetørklær, er mer blandet.

Fasiliteter

Renhold

Rom

Service

Beliggenhet

Servering

Var dette til hjelp?

Hva gjestene synes

På Gran Versalles fremhever reisende den sentrale beliggenheten ved metroen, generelt rene og komfortable rom, og en populær og variert frokost. Tilbakemeldinger om service, romstøy og manglende fasiliteter på rommet, som kokeplate eller papirlommetørklær, er mer blandet.

Noen deler av hotellet krever trapper for å nå heiser eller frokostsalen, og noen gjester opplevde støy fra oppussing eller bygging. Romkvaliteten varierer fra romslige og moderne til kompakte eller utdaterte, med flere rapporter om tynne vegger, gatestøy, smekkende dører og av og til svak eller defekt klimaanlegg. Alt i alt kan du forvente et praktisk utgangspunkt med enkle fasiliteter for å utforske Madrid.

Fasiliteter

Renhold

Rom

Service

Beliggenhet

Servering

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Fasiliteter

Fasilitetene på stedet er enkle; noen deler av hotellet krever trapper for å nå heiser eller frokostsalen, og noen opphold sammenfalt med oppussing. Heisene beskrives som små og varme om sommeren, og det er ikke treningsstudio.

Relaterte gjesteomtaler

8

Rodrigo

6. feb. 2026

·

Overnattet 5 netter

O quarto é bem decorado e confortável. O hotel está em reforma! Depois de uma conversa nos colocaram em uma ala que praticamente não se houve barulho. O hotel é muito bem localizado.

O quarto é bem decorado e confortável. O hotel está em reforma! Depois de uma conversa nos colocaram em uma ala que praticamente não se houve barulho. O hotel é muito bem localizado.

6

Marko J.A.

9. juli 2025

·

Overnattet 7 netter

The property is clean, but the elevators are very small and very hot during the summer. The cafeteria rea is very small, seems more like a 3 star than a 4 star hotel

The property is clean, but the elevators are very small and very hot during the summer. The cafeteria rea is very small, seems more like a 3 star than a 4 star hotel

8

jorge fernando

1. aug. 2024

·

Overnattet 4 netter

El hotel tiene dos bloques, el mas antiguo que fue el que nos asignaron no está al ismo nivel, de manera que hay que bajar escaleras desde el elevador para llegar al lobby

El hotel tiene dos bloques, el mas antiguo que fue el que nos asignaron no está al ismo nivel, de manera que hay que bajar escaleras desde el elevador para llegar al lobby

6

Darrell

17. nov. 2025

·

Overnattet 3 netter

Room was clean. Staff were friendly. Hotel bar was ok. There was a lovely little local (non tourist) bar 5 minute walk from the hotel (bar Mual).

Room was clean. Staff were friendly. Hotel bar was ok. There was a lovely little local (non tourist) bar 5 minute walk from the hotel (bar Mual).

8

SALVADOR ANTONIO

24. jan. 2024

·

Overnattet 2 netter

No me gustó la habitación que me dieron la última vez, difícil de acceder con maletas

No me gustó la habitación que me dieron la última vez, difícil de acceder con maletas

6

Mohamed

28. mai 2024

·

Overnattet 7 netter

This is really a 3.5 hotel and striving to be a 4 star hotel, location is great and one side of the hotel is renovated but the other half is not! Make sure you request the new rooms!

This is really a 3.5 hotel and striving to be a 4 star hotel, location is great and one side of the hotel is renovated but the other half is not! Make sure you request the new rooms!

6

Ricardo

2. juni 2025

·

Overnattet 3 netter

Estaba en remodelación

Estaba en remodelación

8

Raquel

13. feb. 2024

·

Overnattet 2 netter

Las instalaciones de las habitaciones y el Lobby están muy bien y muy limpio todo. Donde se sirve el desayuno hace tanto calor que me entro angustia, desde luego no recomiendo coger la opción del desayuno. Tuve que reclamar que me enviasen las facturas y tuvimos un incidente con una de las personas de la empresa que se tuvo que ir antes, desde la plataforma de Hotels nos decían que podíamos cancelar sin cargo esa noche que lo dijésemos al hotel. Desde el hotel nos decían que no era posible, si no reciben por escrito desde la plataforma Hotels, al final no conseguimos que se cancelará la noche y lo que hicimos es que se quedará otro compañero de la empresa esa noche. Le intentaron cargar el consumo del minibar que ya estaba pagado por el primer ocupante, no creo que fuera mala fe, sino simplemente desorganización.

Las instalaciones de las habitaciones y el Lobby están muy bien y muy limpio todo. Donde se sirve el desayuno hace tanto calor que me entro angustia, desde luego no recomiendo coger la opción del desayuno. Tuve que reclamar que me enviasen las facturas y tuvimos un incidente con una de las personas de la empresa que se tuvo que ir antes, desde la plataforma de Hotels nos decían que podíamos cancelar sin cargo esa noche que lo dijésemos al hotel. Desde el hotel nos decían que no era posible, si no reciben por escrito desde la plataforma Hotels, al final no conseguimos que se cancelará la noche y lo que hicimos es que se quedará otro compañero de la empresa esa noche. Le intentaron cargar el consumo del minibar que ya estaba pagado por el primer ocupante, no creo que fuera mala fe, sino simplemente desorganización.

8

Alison

11. okt. 2023

·

Overnattet 3 netter

Reception staff were helpful and friendly. If you stay at this hotel, be aware that one portion of the hotel, there are 15 marble steps that you have to haul your luggage up to get to the elevator on Floor zero. We were not aware of this and no offer of a bell hop. The other part of the hotel has elevators at reception level, so hope you can get a room on that side! Also no elevator down to the breakfast buffet so we saw people carrying strollers down and up. The room was lovely and clean. The hotel was very close to the Metro, a lovely plaza with many restaurants and shopping. The buffet had a wide variety of breakfast and lunch food. Coffee machine coffee was ok, not great. Lobby is nicely decorated, great bathroom and comfortable seating. We felt it was worth the price.

Reception staff were helpful and friendly. If you stay at this hotel, be aware that one portion of the hotel, there are 15 marble steps that you have to haul your luggage up to get to the elevator on Floor zero. We were not aware of this and no offer of a bell hop. The other part of the hotel has elevators at reception level, so hope you can get a room on that side! Also no elevator down to the breakfast buffet so we saw people carrying strollers down and up. The room was lovely and clean. The hotel was very close to the Metro, a lovely plaza with many restaurants and shopping. The buffet had a wide variety of breakfast and lunch food. Coffee machine coffee was ok, not great. Lobby is nicely decorated, great bathroom and comfortable seating. We felt it was worth the price.

10

Diego

27. mars 2025

·

Overnattet 7 netter

Boa localização, quarto grande e confortável, café da manhã bom mais repetitivo. Infelizmente o hotel não tem academia.

Boa localização, quarto grande e confortável, café da manhã bom mais repetitivo. Infelizmente o hotel não tem academia.

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Renhold

Anmeldelser beskriver ofte hotellet og rommene som rene med effektiv rengjøring. Noen gjester rapporterte problemer som støv, dårlig rengjorte bad eller sengetøy.

Relaterte gjesteomtaler

2

Isabel

3. mars 2023

·

Overnattet 2 netter

me encontré las sabanas y colchas llenas de pelos de otra persona. Había traído un rulo de pelusas para mi abrigo, porque iba a una convención de trabajo y al ver un pelo, empecé a deshacer la cama, y estuve llenando 10 papelitos de del rulo con pelos . Baje a recepción y amablemente me ofrecieron cambiar de habitación con mi rulo en mano y una persona que me acompañaba, me encontré con la misma situación. Entiendo este establecimiento tiene un problema serio con la lavandería. Presenté una queja, para que se lo notificaran al director. Al día siguiente un empleado distinto, me comentó, que si, lo habían comentado y la respuesta había sido que ERRORES TIENE CUALQUIERA. le pregunté si consideraban un "error" tener la cama llena de pelos en DOS habitaciones( que yo viera) en un hotel de 4 estrellas y la respuesta fue SI. Que ellos tenían precisamente por limpieza una excelente reputación. Añadir a esto, que tampoco los suelos de la habitación estaban limpios, sin embargo SI el baño, menos mal. Estoy muy indignada con esta situación y mucho mas con la solución y con la soberbia que se me respondió además. No soy una persona que le guste quejarse porque SI, pero dese luego yo no volveré a este hotel.

me encontré las sabanas y colchas llenas de pelos de otra persona. Había traído un rulo de pelusas para mi abrigo, porque iba a una convención de trabajo y al ver un pelo, empecé a deshacer la cama, y estuve llenando 10 papelitos de del rulo con pelos . Baje a recepción y amablemente me ofrecieron cambiar de habitación con mi rulo en mano y una persona que me acompañaba, me encontré con la misma situación. Entiendo este establecimiento tiene un problema serio con la lavandería. Presenté una queja, para que se lo notificaran al director. Al día siguiente un empleado distinto, me comentó, que si, lo habían comentado y la respuesta había sido que ERRORES TIENE CUALQUIERA. le pregunté si consideraban un "error" tener la cama llena de pelos en DOS habitaciones( que yo viera) en un hotel de 4 estrellas y la respuesta fue SI. Que ellos tenían precisamente por limpieza una excelente reputación. Añadir a esto, que tampoco los suelos de la habitación estaban limpios, sin embargo SI el baño, menos mal. Estoy muy indignada con esta situación y mucho mas con la solución y con la soberbia que se me respondió además. No soy una persona que le guste quejarse porque SI, pero dese luego yo no volveré a este hotel.

10

Sergio

27. okt. 2025

·

Overnattet 4 netter

Habitación limpia, tiendas cercanas, en general personal muy atento y servicial

Habitación limpia, tiendas cercanas, en general personal muy atento y servicial

10

roy

18. okt. 2025

·

Overnattet 4 netter

Zeer goede locatie, modern hotel, ruime kamer, alles zeer net en proper, goed gevarieerd ontbijt

Zeer goede locatie, modern hotel, ruime kamer, alles zeer net en proper, goed gevarieerd ontbijt

10

Oldemar

29. sep. 2024

·

Overnattet 5 netter

La limpieza de el cuarto. La atención de el personal de la recepción . Siempre amables y muy dispuestos para cualquier ayuda . Está situado en una área muy linda cerca de todo.

La limpieza de el cuarto. La atención de el personal de la recepción . Siempre amables y muy dispuestos para cualquier ayuda . Está situado en una área muy linda cerca de todo.

10

Margarita

26. juni 2025

·

Overnattet 3 netter

Good location near metro stops. Clean rooms.

Good location near metro stops. Clean rooms.

10

Victoria

29. mai 2025

·

Overnattet 5 netter

Excelente hotel, limpieza, comodidad, espacios amplios! Buena ubicación! Me encantó

Excelente hotel, limpieza, comodidad, espacios amplios! Buena ubicación! Me encantó

10

anna marie

2. sep. 2025

·

Overnattet 1 natt

Clean . Front desk was helpful . They had our breakfast ready to go for our early morning flight and had arranged a taxi for us

Clean . Front desk was helpful . They had our breakfast ready to go for our early morning flight and had arranged a taxi for us

8

Veeonica

10. juli 2024

·

Overnattet 3 netter

Una ubicación excelente. Es cómodo. Falta profundizar en la higiene, encontré mucho polvo. El desayuno más o menos y el café el más feo que probé en mi vida,es de máquina pero todas las opciones de café de la máquina el sabor es terrible , el huevo es frío y todos los días es igual . Pero se duerme bien no hay ruido al rededor solo que el sonido de la puerta es muy fuerte y no hay forma de no sentir la de los vecinos. Muy buena atención nos daban respuesta cada vez la necesitamos .

Una ubicación excelente. Es cómodo. Falta profundizar en la higiene, encontré mucho polvo. El desayuno más o menos y el café el más feo que probé en mi vida,es de máquina pero todas las opciones de café de la máquina el sabor es terrible , el huevo es frío y todos los días es igual . Pero se duerme bien no hay ruido al rededor solo que el sonido de la puerta es muy fuerte y no hay forma de no sentir la de los vecinos. Muy buena atención nos daban respuesta cada vez la necesitamos .

10

Andre

22. aug. 2024

·

Overnattet 7 netter

Very clean and well presented hotel rooms slightly back from the main roads so relatively quiet at night. Convenient location within walking distance of many of the attractions of Madrid with plenty of really nice restaurants in the Plaza Santa Barbara round the corner.

Very clean and well presented hotel rooms slightly back from the main roads so relatively quiet at night. Convenient location within walking distance of many of the attractions of Madrid with plenty of really nice restaurants in the Plaza Santa Barbara round the corner.

2

Geraldine

26. aug. 2025

·

Overnattet 1 natt

I would not recommend staying here. The staff member who checked me in was dismissive and unhelpful. When I asked about parking, he repeatedly spoke over me and gave unclear answers instead of simply addressing my question. I also asked if the key card needed to stay in the slot for the power/AC to work. He insisted it did not, but when I got to the room, it clearly did. When I requested an extra key, he told me I could get it later instead of providing it right away, which felt unnecessarily difficult. The bathroom was not properly cleaned, which was disappointing. Most concerning, I left a watch in the room and called immediately after checking out. I was told it could not be found, but I am certain I left it there. This left me with a very negative impression. Overall, my experience was frustrating and I would suggest choosing another hotel.

I would not recommend staying here. The staff member who checked me in was dismissive and unhelpful. When I asked about parking, he repeatedly spoke over me and gave unclear answers instead of simply addressing my question. I also asked if the key card needed to stay in the slot for the power/AC to work. He insisted it did not, but when I got to the room, it clearly did. When I requested an extra key, he told me I could get it later instead of providing it right away, which felt unnecessarily difficult. The bathroom was not properly cleaned, which was disappointing. Most concerning, I left a watch in the room and called immediately after checking out. I was told it could not be found, but I am certain I left it there. This left me with a very negative impression. Overall, my experience was frustrating and I would suggest choosing another hotel.

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Rom

Rommene er generelt komfortable, med størrelser som varierer fra kompakte til romslige og innredningen varierer mellom renoverte og mer utdaterte områder. Gjentakende kommentarer nevner begrenset lydisolering, noe støy fra gaten eller gangen, av og til svak eller defekt klimaanlegg, og mangel på kokeplate/kaffe eller papirlommetørklær på rommet.

Relaterte gjesteomtaler

6

Chino

23. feb. 2025

·

Overnattet 7 netter

Great location. Noise from hallway and other rooms were very noticeable.

Great location. Noise from hallway and other rooms were very noticeable.

8

Saar

23. feb. 2025

·

Overnattet 2 netter

Very centrally located next to everything you might want in madrid Overall everything was ok,although the hotel feels a bit dated,but everything was functional The only small issue was that during the weekend there was quite a lot of noise from the street below from all kinds of drunk people and the windows werent sufficiently soundproof

Very centrally located next to everything you might want in madrid Overall everything was ok,although the hotel feels a bit dated,but everything was functional The only small issue was that during the weekend there was quite a lot of noise from the street below from all kinds of drunk people and the windows werent sufficiently soundproof

6

Oxana

22. okt. 2024

·

Overnattet 3 netter

The stay was a disappointment somewhat. Upon entering, we were met with indifference from the staff. Warm greetings and smile would have been a pleasant start. The room was dated, not modern. On the wall was heavy bulky “pant presser” that fell on floor. There was no coffee or tea pot, no fridge in the room. What a disappointment, as I like to have a cup of coffee or tea in bed. Only stocked mini bar. I requested to remove all alcohol (due to religious and personal reasons) they refused. They do have bar downstairs, it was really not necessary. Small old TV. Bathroom was okay, double sinks, stand in shower. After one person had shower, hot water ran out. Personal hygiene items were available. Location was good for those who like to walk, a lot of shopping, sightseeing within walking distance. Next time we will try other place to stay.

The stay was a disappointment somewhat. Upon entering, we were met with indifference from the staff. Warm greetings and smile would have been a pleasant start. The room was dated, not modern. On the wall was heavy bulky “pant presser” that fell on floor. There was no coffee or tea pot, no fridge in the room. What a disappointment, as I like to have a cup of coffee or tea in bed. Only stocked mini bar. I requested to remove all alcohol (due to religious and personal reasons) they refused. They do have bar downstairs, it was really not necessary. Small old TV. Bathroom was okay, double sinks, stand in shower. After one person had shower, hot water ran out. Personal hygiene items were available. Location was good for those who like to walk, a lot of shopping, sightseeing within walking distance. Next time we will try other place to stay.

10

Darryl

31. mai 2025

·

Overnattet 2 netter

Great location. room a bit small - but hard to know if that is typical size room for Spain

Great location. room a bit small - but hard to know if that is typical size room for Spain

8

Amelia

31. mai 2025

·

Overnattet 1 natt

Great location. The room was a good size. The bed was comfortable. The AC wasn’t very strong so it was warm, the AC was also loud. There wasn’t hand soap in the bathroom and the body soap came out of the dispenser in tiny amounts so you needed to keep pumping it, which isn’t really Four Star experience. I asked for a wake up call and a taxi because I had a very early flight. The taxi was arranged but I didn’t get a wake up call.

Great location. The room was a good size. The bed was comfortable. The AC wasn’t very strong so it was warm, the AC was also loud. There wasn’t hand soap in the bathroom and the body soap came out of the dispenser in tiny amounts so you needed to keep pumping it, which isn’t really Four Star experience. I asked for a wake up call and a taxi because I had a very early flight. The taxi was arranged but I didn’t get a wake up call.

2

Ricky

16. okt. 2025

·

Overnattet 2 netter

There is no kettle inside the room and no water fountain, the hotel want you to buy their overpriced bottled water

There is no kettle inside the room and no water fountain, the hotel want you to buy their overpriced bottled water

8

Muhammad

22. mars 2025

·

Overnattet 3 netter

Overall good stay. All the things are better except there is no electric kettle and tea/ coffee facility in the room which was abit annoying for me as this is a basic provision for any hotel. I liked that Hotel provided umbrella every time I needed to go outdoor as the weather was rainy and stormy.

Overall good stay. All the things are better except there is no electric kettle and tea/ coffee facility in the room which was abit annoying for me as this is a basic provision for any hotel. I liked that Hotel provided umbrella every time I needed to go outdoor as the weather was rainy and stormy.

4

Romeo Gonzalez

29. des. 2024

·

Overnattet 2 netter

Everything was great, except for the AC which was not working, I reported but they didn’t fixed it.

Everything was great, except for the AC which was not working, I reported but they didn’t fixed it.

6

Stefan

25. jan. 2024

·

Overnattet 1 natt

AC not working.

AC not working.

8

Bharat

12. nov. 2025

·

Overnattet 3 netter

Both Rooms were clean. Despite being compact for American standards. it was well planned and utilitarian. Staff were friendly and helpful. Location is convenient and good with a small restaurant with goodbreakfast on premises and a well-known restaurant diagonally across. There's a small Convenience store open very late (around midnight).

Both Rooms were clean. Despite being compact for American standards. it was well planned and utilitarian. Staff were friendly and helpful. Location is convenient and good with a small restaurant with goodbreakfast on premises and a well-known restaurant diagonally across. There's a small Convenience store open very late (around midnight).

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KI-generert oppsummering basert på nylige gjesteomtaler

Service

Mange gjester fant personalet vennlig, hjelpsomt og profesjonelt, med enestående støtte under uforutsette hendelser. Imidlertid nevner flere anmeldelser en uimøtekommende resepsjon, begrenset fleksibilitet ved innsjekking og vanskeligheter med å få hjelp, for eksempel med å bestille taxi eller ekstra nøkler.

Relaterte gjesteomtaler

10

JR

21. juni 2025

·

Overnattet 3 netter

Super convenient location, super close to the metro station and was able to walk to restaurants, shopping centers, and the Gran Via. Hotel room was nice and clean as well with super friendly and accommodating staff, was able to help out with any problems or questions we had no problem. Highly recommend.

Super convenient location, super close to the metro station and was able to walk to restaurants, shopping centers, and the Gran Via. Hotel room was nice and clean as well with super friendly and accommodating staff, was able to help out with any problems or questions we had no problem. Highly recommend.

6

Federico

12. mars 2025

·

Overnattet 1 natt

El hotel está bien ubicado, cerca del metro y a un kilómetro de la gran vía. Es cómodo y el desayuno bastante bien. Lo malo del hotel es un par de señores en la recepción que el trato no es muy cordial, no te hacen sentir cómodo. Las chicas si bastante bien. Sentí como que el trato hacia los españoles es mejor que al resto de los huéspedes por parte de estos señores. Les tenía que decir buenos días a la mañana porque ni te registran. Tienen bien todo lo difícil de conseguir para ser un buen hotel (ubicación, calidad de habitación) y tienen mal lo más fácil de conseguir que es el buen trato hacia el turista. No sé si es que es un hotel más bien para personas que van por negocios y son españoles porque a esos si vi que los tratan de forma más cordial. En fin, no sé si repetiría si voy a Madrid.

El hotel está bien ubicado, cerca del metro y a un kilómetro de la gran vía. Es cómodo y el desayuno bastante bien. Lo malo del hotel es un par de señores en la recepción que el trato no es muy cordial, no te hacen sentir cómodo. Las chicas si bastante bien. Sentí como que el trato hacia los españoles es mejor que al resto de los huéspedes por parte de estos señores. Les tenía que decir buenos días a la mañana porque ni te registran. Tienen bien todo lo difícil de conseguir para ser un buen hotel (ubicación, calidad de habitación) y tienen mal lo más fácil de conseguir que es el buen trato hacia el turista. No sé si es que es un hotel más bien para personas que van por negocios y son españoles porque a esos si vi que los tratan de forma más cordial. En fin, no sé si repetiría si voy a Madrid.

4

Polina

26. aug. 2025

·

Overnattet 6 netter

It was the worst experience I had in quite a few years, service was poor, room was ok, but didn't have any coffee/tea, room keys didn't work every other day,

It was the worst experience I had in quite a few years, service was poor, room was ok, but didn't have any coffee/tea, room keys didn't work every other day,

10

Douglas

30. apr. 2025

·

Overnattet 3 netter

You can tell the quality of staff when they are faced with an unexpected challenge. During the blackout on April 28th, the staff went above and beyond to ensure their guests were safe and cared for. Staff kept guests informed of the situation, placed lighting in stairs and lobby, kept the restaurant open to feed guests, and escorted guests to their rooms when needed. We selected this hotel due to it’s proximity to the Rock and Roll Marathon start and finish lines and were not disappointed. Staff is highly professional and caring. Madrid is very walkable, but if you need the metro, a station is less than a 5 minute walk. Restaurant is excellent. Room was large enough for our one week stay. Cleaned daily by the very attentive maid service. Their actions during the blackout ensured a safe and quality stay.

You can tell the quality of staff when they are faced with an unexpected challenge. During the blackout on April 28th, the staff went above and beyond to ensure their guests were safe and cared for. Staff kept guests informed of the situation, placed lighting in stairs and lobby, kept the restaurant open to feed guests, and escorted guests to their rooms when needed. We selected this hotel due to it’s proximity to the Rock and Roll Marathon start and finish lines and were not disappointed. Staff is highly professional and caring. Madrid is very walkable, but if you need the metro, a station is less than a 5 minute walk. Restaurant is excellent. Room was large enough for our one week stay. Cleaned daily by the very attentive maid service. Their actions during the blackout ensured a safe and quality stay.

10

Solomon

21. mars 2024

·

Overnattet 5 netter

Great stay! Staff was very helpful and spoke English. Room was very clean, room service was top tier, and GREAT location as it’s right next to the metro and surrounding restaurants.

Great stay! Staff was very helpful and spoke English. Room was very clean, room service was top tier, and GREAT location as it’s right next to the metro and surrounding restaurants.

10

anna marie

2. sep. 2025

·

Overnattet 1 natt

Clean . Front desk was helpful . They had our breakfast ready to go for our early morning flight and had arranged a taxi for us

Clean . Front desk was helpful . They had our breakfast ready to go for our early morning flight and had arranged a taxi for us

10

Cinthya

24. jan. 2025

·

Overnattet 5 netter

Los recepcionistas muy atentos, y dispuestos a dar orientaciones a los turistas. Muchas gracias a Catalina y su compañero.

Los recepcionistas muy atentos, y dispuestos a dar orientaciones a los turistas. Muchas gracias a Catalina y su compañero.

6

Federico

12. mars 2025

·

Overnattet 2 netter

Bien ubicado, cómodo, la atención deja que desear por los señores de recepción, parece que te hacen un favor. Las chicas de recepción si son más cordiales. Venía de un mes en Japón y el contraste con la recepción de este señor fue el día y la noche. “Llegaste muy temprano para hacer el check in” me dijo, señor llegó cuando llega el vuelo 😂. Tal vez fue mi percepción, pero con huéspedes españoles me pareció que los trataba mejor. Si quieren ser un hotel 4 estrellas le falta mucho en atención al cliente, deberían trabajar ese aspecto, porque hace que la experiencia no sea la mejor el tener que hablar en recepción como si tuvieras que ir a pedir un favor. No es un hotel barato.

Bien ubicado, cómodo, la atención deja que desear por los señores de recepción, parece que te hacen un favor. Las chicas de recepción si son más cordiales. Venía de un mes en Japón y el contraste con la recepción de este señor fue el día y la noche. “Llegaste muy temprano para hacer el check in” me dijo, señor llegó cuando llega el vuelo 😂. Tal vez fue mi percepción, pero con huéspedes españoles me pareció que los trataba mejor. Si quieren ser un hotel 4 estrellas le falta mucho en atención al cliente, deberían trabajar ese aspecto, porque hace que la experiencia no sea la mejor el tener que hablar en recepción como si tuvieras que ir a pedir un favor. No es un hotel barato.

8

Gustavo

1. des. 2025

·

Overnattet 3 netter

No pudieron conseguirme taxi en dos ocasiones que lo pedí, y acabé saliendo a buscarlo a la calle. Me gustó el servicio de dejar las maletas, aún después del check out.

No pudieron conseguirme taxi en dos ocasiones que lo pedí, y acabé saliendo a buscarlo a la calle. Me gustó el servicio de dejar las maletas, aún después del check out.

2

Geraldine

26. aug. 2025

·

Overnattet 1 natt

I would not recommend staying here. The staff member who checked me in was dismissive and unhelpful. When I asked about parking, he repeatedly spoke over me and gave unclear answers instead of simply addressing my question. I also asked if the key card needed to stay in the slot for the power/AC to work. He insisted it did not, but when I got to the room, it clearly did. When I requested an extra key, he told me I could get it later instead of providing it right away, which felt unnecessarily difficult. The bathroom was not properly cleaned, which was disappointing. Most concerning, I left a watch in the room and called immediately after checking out. I was told it could not be found, but I am certain I left it there. This left me with a very negative impression. Overall, my experience was frustrating and I would suggest choosing another hotel.

I would not recommend staying here. The staff member who checked me in was dismissive and unhelpful. When I asked about parking, he repeatedly spoke over me and gave unclear answers instead of simply addressing my question. I also asked if the key card needed to stay in the slot for the power/AC to work. He insisted it did not, but when I got to the room, it clearly did. When I requested an extra key, he told me I could get it later instead of providing it right away, which felt unnecessarily difficult. The bathroom was not properly cleaned, which was disappointing. Most concerning, I left a watch in the room and called immediately after checking out. I was told it could not be found, but I am certain I left it there. This left me with a very negative impression. Overall, my experience was frustrating and I would suggest choosing another hotel.

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KI-generert oppsummering basert på nylige gjesteomtaler

Beliggenhet

Sentral og godt forbundet ved Alonso Martínez Metro, gangavstand til Gran Vía og nærliggende nabolag, med mange spisemuligheter. Området føles trygt og relativt stille for et sentrum.

Relaterte gjesteomtaler

10

DAIANE

5. aug. 2025

·

Overnattet 5 netter

Localização excelente, 2 min a pé do metrô da Praça Santa Bárbara, 15min a pé da Gran Via e próximos das principais atrações da cidade. Além disso, café da manhã completo e variado, quarto espaçoso e confortável e oferecem um kit higiene gratuito.

Localização excelente, 2 min a pé do metrô da Praça Santa Bárbara, 15min a pé da Gran Via e próximos das principais atrações da cidade. Além disso, café da manhã completo e variado, quarto espaçoso e confortável e oferecem um kit higiene gratuito.

10

Nelman

17. apr. 2025

·

Overnattet 6 netter

Good breakfast buffet. Great location with plenty of options to dine and shop nearby. Close to the subway station and within walking distance of the main Madrid attractions, but not in the middle of the super touristy and super busy areas of the city.

Good breakfast buffet. Great location with plenty of options to dine and shop nearby. Close to the subway station and within walking distance of the main Madrid attractions, but not in the middle of the super touristy and super busy areas of the city.

10

Dave

8. sep. 2025

·

Overnattet 6 netter

Nice room, comfortable and well maintained. Friendly, helpful and efficient staff. Close to metro. Area is safe with sufficient places to eat within walking distance.

Nice room, comfortable and well maintained. Friendly, helpful and efficient staff. Close to metro. Area is safe with sufficient places to eat within walking distance.

10

Margarita

26. juni 2025

·

Overnattet 3 netter

Good location near metro stops. Clean rooms.

Good location near metro stops. Clean rooms.

8

Pablo

1. sep. 2025

·

Overnattet 2 netter

Muy bien ubicado, y con precio razonable Se puede llegar caminando o en transporte público de manera sencilla Y cerca hay muchas opciones para comer

Muy bien ubicado, y con precio razonable Se puede llegar caminando o en transporte público de manera sencilla Y cerca hay muchas opciones para comer

10

Juan Carlos

30. juni 2023

·

Overnattet 3 netter

Great property so close to the subway (Alonso Martinez stop) and walking distance to Plaza Colón, Chueca, Malasaña...

Great property so close to the subway (Alonso Martinez stop) and walking distance to Plaza Colón, Chueca, Malasaña...

8

Claudia

23. sep. 2025

·

Overnattet 3 netter

The best location, on a quiet street but really close to everywhere super centrally located between trendy Chueca and Posh Salamancaby foot!

The best location, on a quiet street but really close to everywhere super centrally located between trendy Chueca and Posh Salamancaby foot!

10

Fernando

24. nov. 2025

·

Overnattet 2 netter

Nice hotel, super well located for connections to downtown Madrid. Good breakfast and great welcoming team. Will come back.

Nice hotel, super well located for connections to downtown Madrid. Good breakfast and great welcoming team. Will come back.

10

Stephen

3. okt. 2023

·

Overnattet 5 netter

Great location.

Great location.

10

Mahmoud

8. sep. 2025

·

Overnattet 4 netter

Very nice hotel and close to metro and close to city centre

Very nice hotel and close to metro and close to city centre

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Servering

Frokosten fremheves ofte som variert og smakfull, med noen diettråd nevnt. Noen gjester nevner en liten eller overfylt spisesal, middels maskinkaffe eller begrenset utvalg av visse elementer.

Relaterte gjesteomtaler

10

Marcelo

23. sep. 2024

·

Overnattet 4 netter

Quarto muito bom e ótimo café da manhã

Quarto muito bom e ótimo café da manhã

10

Bayron

17. juni 2025

·

Overnattet 6 netter

Una excelente opción, lujo y comodidad a un precio muy accesible. Los desayunos valen mucho la pena adquirirlos ya que te llenan y puedes caminar toda la mañana sin problema! De los mejores.

Una excelente opción, lujo y comodidad a un precio muy accesible. Los desayunos valen mucho la pena adquirirlos ya que te llenan y puedes caminar toda la mañana sin problema! De los mejores.

10

Fernando

24. nov. 2025

·

Overnattet 2 netter

Nice hotel, super well located for connections to downtown Madrid. Good breakfast and great welcoming team. Will come back.

Nice hotel, super well located for connections to downtown Madrid. Good breakfast and great welcoming team. Will come back.

10

Paulo Failan

18. jan. 2026

·

Overnattet 7 netter

Hotel no centro dar para ir andando ou se preferir o metro fica a uma curta distância. Bom café da manhã. Equipe excelente. Boa cama.

Hotel no centro dar para ir andando ou se preferir o metro fica a uma curta distância. Bom café da manhã. Equipe excelente. Boa cama.

8

Elena

29. juni 2024

·

Overnattet 6 netter

Breakfast needs improvement

Breakfast needs improvement

10

Eliane

22. jan. 2026

·

Overnattet 6 netter

O café da manhã bastante variado, quarto amplo, banheiro ótimo, hotel limpo, boas instalações, localização excelente

O café da manhã bastante variado, quarto amplo, banheiro ótimo, hotel limpo, boas instalações, localização excelente

6

Fredrik

9. mars 2025

·

Overnattet 3 netter

Fint rom, men veldig dårlig frokost!

Fint rom, men veldig dårlig frokost!

10

enrique

19. okt. 2025

·

Overnattet 9 netter

Excelente ubicación y el desayuno muy muy variado

Excelente ubicación y el desayuno muy muy variado

8

Tejpreet

2. jan. 2023

·

Rooms are spacious Location is next to metro station. Cons - Receptionist at check inn was rude and uninterested in our questions. Breakfast sitting area is small Continent breakfast can be improved with more items

Rooms are spacious Location is next to metro station. Cons - Receptionist at check inn was rude and uninterested in our questions. Breakfast sitting area is small Continent breakfast can be improved with more items

8

María Teresa

1. feb. 2025

·

Overnattet 3 netter

Situación perfecta, con boca de metro al lado. Todo muy limpio y cómodo. Por poner una pega el desayuno poca variedad de pan y de fruta.

Situación perfecta, con boca de metro al lado. Todo muy limpio y cómodo. Por poner una pega el desayuno poca variedad de pan y de fruta.

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

10

Izabela

for 2 uker siden

·

Overnattet 5 netter

Ótima localização

Ótima localização

8

Neide

for 3 uker siden

·

Overnattet 4 netter

Localização próximo ao metrô mas é uma caminhada curta, limpeza Ok, atendimento razoável não achei muito cortês. Tem muitas cafeterias boas próximas então não provei o café da manhã do hotel.

Localização próximo ao metrô mas é uma caminhada curta, limpeza Ok, atendimento razoável não achei muito cortês. Tem muitas cafeterias boas próximas então não provei o café da manhã do hotel.

10

Roselena

22. aug. 2026

·

Overnattet 1 natt

quarto bem espaçoso, camas grandes e muito confortáveis. Banheiro grande e com vários acessórios de higiene

quarto bem espaçoso, camas grandes e muito confortáveis. Banheiro grande e com vários acessórios de higiene

10

Moisés David

19. aug. 2026

·

Overnattet 5 netter

Excelente lugar, segunda ocasión en que me hospedo ahí.

Excelente lugar, segunda ocasión en que me hospedo ahí.

6

Andreia

17. aug. 2026

·

Overnattet 7 netter

Funcionários sem vontade made ajudar

Funcionários sem vontade made ajudar

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