Name: Mercure Mainz City Center
Address: Kaiserstrasse 7, Mainz City Center, Mainz, Rhineland-Palatinate, Germany, Mainz, Rhineland-Palatinate, DE
Price range: US$73–US$286 per night
Rating: 8.15

What guests think

At Mercure Mainz City Center, travelers consistently praise the convenient location near the main station and Old Town, friendly staff, and generally clean, modern rooms, while noting mixed air-conditioning experiences and occasional smaller rooms that feel cramped.

Breakfast is widely liked for quality and variety, though the area can be small with assigned seating times. Parking relies on a nearby public garage and may be inconvenient. Expect a practical, comfortable base suited to rail travelers and city visits.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Parking is offsite in a nearby public garage and can be awkward to use.

Related guest reviews

6

Anita

22 Feb 2026

·

Stayed 2 nights

Vorhang kaputt, wasserkocher komplett verkalkt, Personal sah ich nur freitag abend beim check in 1 Dame. Der airwick im 6 stock stinkt so derbe penetrant, Bar macht zu wie es ihnen gefällt

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10

Tanner

11 Jun 2024

·

Stayed 2 nights

The family room was great. I loved the two bedrooms. The shower was small but it was ok, there was a bit of mold, which I’ve come to get used to in Germany. I was so grateful for their awesome AC because it was very warm outside. It works well and it’s quiet. It is only in the main room though so we had to leave the doors open so the second room could cool down as well. The highlight was the breakfast, they had typical German choices but also warm scrambled eggs and bacon and a really cool machine the kids enjoyed using which made fresh pancakes. They also had Prosecco on the weekend which was nice to make a mimosa. The mattresses were firm but not uncomfortable and it seems that they have recently remodeled so the rooms are pretty and clean. My kids accidentally spilled something on the carpet and I grabbed some hotel towels to scrub it and the towel remained white which was nice to see. Parking was a bit difficult but it’s really close to the main train station, supermarkets, and a bank. The park across the street was nice to reach the river which was a nice 10-15 minute walk. The only problem was the part of the park immediately in front of the hotel had a lot of drifters and people drinking and sleeping on the playground equipment which made us avoid that part of the park.

10

Eric

2 Dec 2024

·

Stayed 2 nights

Convenient location for walking to Christmas markets. Very helpful staff. Unusual frosted glass bathroom doors provide less privacy. Parking is offsite in nearby public parking garage.

8

Birgitte

10 Aug 2024

·

Stayed 3 nights

dejligt hotel, god beliggenhed, rene og pæne værelser, gode senge. venligt og hjælpsomt personale. vi havde lidt problemer med parkering. da parkeringshuset i nærheden, da vi ikke fik en parkscein billet da vi kørte ind. der var også en del gravearbejde i området. men vi fandt ud af det.

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Cleanliness

Rooms and common areas are frequently described as clean and well kept; a few note minor issues such as limescale or small patches of mold.

Related guest reviews

10

Tanner

11 Jun 2024

·

Stayed 2 nights

The family room was great. I loved the two bedrooms. The shower was small but it was ok, there was a bit of mold, which I’ve come to get used to in Germany. I was so grateful for their awesome AC because it was very warm outside. It works well and it’s quiet. It is only in the main room though so we had to leave the doors open so the second room could cool down as well. The highlight was the breakfast, they had typical German choices but also warm scrambled eggs and bacon and a really cool machine the kids enjoyed using which made fresh pancakes. They also had Prosecco on the weekend which was nice to make a mimosa. The mattresses were firm but not uncomfortable and it seems that they have recently remodeled so the rooms are pretty and clean. My kids accidentally spilled something on the carpet and I grabbed some hotel towels to scrub it and the towel remained white which was nice to see. Parking was a bit difficult but it’s really close to the main train station, supermarkets, and a bank. The park across the street was nice to reach the river which was a nice 10-15 minute walk. The only problem was the part of the park immediately in front of the hotel had a lot of drifters and people drinking and sleeping on the playground equipment which made us avoid that part of the park.

10

Nicole

1 Aug 2025

·

Stayed 2 nights

Pratique près de la gare …Bon rapport qualité prix,propre…

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10

David

21 Dec 2025

·

Stayed 2 nights

Quality hotel relatively close to the Hbf. In excellent condition, friendly staff. Upgrade to spacious room, clean throughout and comfortable bed. Buffet breakfast with a variety of food. Breakfast area is small and they distribute seating times. Overall great, would stay there again!

10

Eleonore

11 May 2024

·

Stayed 1 night

Modern, sehr sauber. Gutes Frühstücksangebot!

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10

Miku

25 Sept 2022

·

Stayed 1 night

部屋がとても広くて、スーツケースを広げても十分すぎるスペースがありました。大きい荷物があっても安心です。バスルームは新しくて清潔。インテリアもとても可愛らしいです。朝食は取っていませんが、品数はそんなに多くなく見えました。10分ほど歩けば市街地に行けるので、外でとった方がコスパが良いように思います。観光やショッピングを楽しむだけなら何も不満のないホテルです。またリピートしたいです。唯一冷蔵庫が無いので飲み物や食べ物を冷やさないのが欠点でした。

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8

Nelly Viridiana

9 Sept 2025

·

Stayed 1 night

Buena ubicación, limpio, bonita y cómoda habitación. Quizá a mejorar las opciones del desayuno buffet

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10

Amiko

15 Apr 2022

·

Stayed 1 night

内装がステキでホテル内の雰囲気も良く、朝食が美味しかったです。部屋や朝食を食べるところからの景色も良かったので大変満足出来ました。

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8

Mario

11 Apr 2022

·

Stayed 1 night

Struttura a due passi dalla stazione centrale, molto comoda per chi arriva tardi in città e ottima anche per la sua posizione centrale. Personale cordiale e professionale. Ottima pulizia

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10

Reiko

8 Jul 2025

·

Stayed 3 nights

駅からも近く、アルトシュタットへも徒歩圏内で行くことができる。部屋はエアコンも付いていて、電気ポットもあり、便利だった。掃除も行き届いていた。タオルの交換について今やヨーロッパでは床に落としておかなければ交換してもらえないということは常識になっているのか、どこにもその案内がなかったので、（もしかしたら、、と少し期待をしたがやはり変えてなかった）わかってはいるが、ステッカーを張っておいてくれるとより分かりやすいのではと思った。

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10

Rachel

10 Mar 2024

·

Stayed 2 nights

Fantastic hotel, so clean and tidy. The staff were very friendly and helpful.

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Rooms

Many find the rooms modern, comfortable, and often spacious, with effective A/C in several stays; however, some report very small single rooms and instances of A/C not working, plus design quirks like frosted bathroom doors reducing privacy.

Related guest reviews

10

Tanner

11 Jun 2024

·

Stayed 2 nights

The family room was great. I loved the two bedrooms. The shower was small but it was ok, there was a bit of mold, which I’ve come to get used to in Germany. I was so grateful for their awesome AC because it was very warm outside. It works well and it’s quiet. It is only in the main room though so we had to leave the doors open so the second room could cool down as well. The highlight was the breakfast, they had typical German choices but also warm scrambled eggs and bacon and a really cool machine the kids enjoyed using which made fresh pancakes. They also had Prosecco on the weekend which was nice to make a mimosa. The mattresses were firm but not uncomfortable and it seems that they have recently remodeled so the rooms are pretty and clean. My kids accidentally spilled something on the carpet and I grabbed some hotel towels to scrub it and the towel remained white which was nice to see. Parking was a bit difficult but it’s really close to the main train station, supermarkets, and a bank. The park across the street was nice to reach the river which was a nice 10-15 minute walk. The only problem was the part of the park immediately in front of the hotel had a lot of drifters and people drinking and sleeping on the playground equipment which made us avoid that part of the park.

4

Charles

29 Jul 2024

·

Stayed 1 night

A C didn’t work for my entire stay and staff was fairly unhelpful.

6

Suzanne

21 Jun 2024

·

Stayed 2 nights

No air conditioning in the room. Hotel did not inform us before arrival that the air con was not working in road side rooms

10

Eric

2 Dec 2024

·

Stayed 2 nights

Convenient location for walking to Christmas markets. Very helpful staff. Unusual frosted glass bathroom doors provide less privacy. Parking is offsite in nearby public parking garage.

10

Ellen

14 Aug 2025

·

Stayed 1 night

Love the decor, quiet but close to everything, good A/C for Germany (we stayed during a heat wave).

10

David

21 Dec 2025

·

Stayed 2 nights

Quality hotel relatively close to the Hbf. In excellent condition, friendly staff. Upgrade to spacious room, clean throughout and comfortable bed. Buffet breakfast with a variety of food. Breakfast area is small and they distribute seating times. Overall great, would stay there again!

10

Miku

25 Sept 2022

·

Stayed 1 night

部屋がとても広くて、スーツケースを広げても十分すぎるスペースがありました。大きい荷物があっても安心です。バスルームは新しくて清潔。インテリアもとても可愛らしいです。朝食は取っていませんが、品数はそんなに多くなく見えました。10分ほど歩けば市街地に行けるので、外でとった方がコスパが良いように思います。観光やショッピングを楽しむだけなら何も不満のないホテルです。またリピートしたいです。唯一冷蔵庫が無いので飲み物や食べ物を冷やさないのが欠点でした。

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10

Tiziana

8 Jul 2024

·

Stayed 2 nights

Lovely hotel, spacious room with windows that opened. Close to main Central Train Station, restaurants, supermarket and Old Town sites.

8

Dominik

8 Oct 2025

·

Stayed 2 nights

Zuerst ein Einzelzimmer bekommen, war ehrlichgesagt eine Kammer. Nach Beschwerde habe ich ein anderes Zimmer bekommen. Dies war super. Warum nicht gleich so, immer erst nach beschweren. Solche Einzelzimmer sind für Mercure nur peinlich. Toilette in die Ecke gequetscht, dusche so groß das man sich kaum bewegen kann, warum bietet man solche Zimmer an!

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10

Reiko

8 Jul 2025

·

Stayed 3 nights

駅からも近く、アルトシュタットへも徒歩圏内で行くことができる。部屋はエアコンも付いていて、電気ポットもあり、便利だった。掃除も行き届いていた。タオルの交換について今やヨーロッパでは床に落としておかなければ交換してもらえないということは常識になっているのか、どこにもその案内がなかったので、（もしかしたら、、と少し期待をしたがやはり変えてなかった）わかってはいるが、ステッカーを張っておいてくれるとより分かりやすいのではと思った。

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Service

Staff are widely praised as friendly and helpful, with smooth check-in; a few guests reported unhelpful responses or a privacy lapse.

Related guest reviews

4

Charles

29 Jul 2024

·

Stayed 1 night

A C didn’t work for my entire stay and staff was fairly unhelpful.

10

David

21 Dec 2025

·

Stayed 2 nights

Quality hotel relatively close to the Hbf. In excellent condition, friendly staff. Upgrade to spacious room, clean throughout and comfortable bed. Buffet breakfast with a variety of food. Breakfast area is small and they distribute seating times. Overall great, would stay there again!

10

Michael

19 Aug 2024

·

Stayed 4 nights

It was late when I got to Mainz but the hotel was easy to find and check in was quick and easy. Room was spot on for my time in the city. Everything was within walking distance and the main station is close by so getting anywhere by bus, tram or train is very easy

8

Seth

5 Mar 2023

·

Stayed 1 night

Really nice hotel. We booked this last-minute and were very pleased with the staff, service, and property.

10

Gregory

21 Oct 2025

·

Stayed 3 nights

Hotel conveniently located 5 minutes walk from Mainz Hbf. Quiet street. Very friendly staff, particularly the Brazilian lady who worked at breakfast buffet. She was very kind + added a personal touch in the mornings.

10

Timothy

3 Jul 2023

·

Stayed 1 night

Sehr freundliches und hilfsbereites Personal, insgesamt sauber und bequem, sehr gut gelegen zwischen Bahnhof und Altstadt.

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8

Birgitte

10 Aug 2024

·

Stayed 3 nights

dejligt hotel, god beliggenhed, rene og pæne værelser, gode senge. venligt og hjælpsomt personale. vi havde lidt problemer med parkering. da parkeringshuset i nærheden, da vi ikke fik en parkscein billet da vi kørte ind. der var også en del gravearbejde i området. men vi fandt ud af det.

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10

mark

20 Nov 2023

·

Stayed 3 nights

Great location for town and the staff were excellent and very friendly 👌

4

Aamir

13 Sept 2024

·

Stayed 2 nights

This was the first time I stayed at this particular hotel. Not going beat around the bush, here are negatives that are the reason for my ratings: - WiFi might as well not be provided, its that bad. I travelled for work but I could not get any work done because the WiFi disconnects ever 5 seconds - On the first day I asked for an Iron and it could not be provided because there were none left. Didn't bother me too much as I had some other clothes I could wear. On the second day I did get an iron but I was in the bathroom when a staff member knocked on my door. Instead of waiting, they actually just opened the door and walked in! I had to tell them to stay outside and then they closed the door and left. I have been travelling on business for years now and this has never happened! What is the point of even 'locking' the door if someone can just walk in? I don't recommend anyone staying at this hotel

8

Robert

14 Jan 2024

·

Stayed 3 nights

Very nice and helpful front desk staff

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Location

Widely convenient for Mainz Hbf, Old Town, and public transport, with several noting a generally quiet street and easy walking access to sights and markets.

Related guest reviews

10

Cynthia

1 Oct 2024

·

Stayed 1 night

Modern, well-kept, comfortable. Close to Altstadt. Convenient to public transportation and taxi. Good value.

10

Eric

2 Dec 2024

·

Stayed 2 nights

Convenient location for walking to Christmas markets. Very helpful staff. Unusual frosted glass bathroom doors provide less privacy. Parking is offsite in nearby public parking garage.

8

betina

6 Oct 2024

·

Stayed 2 nights

Udemærket hotel, pænt og nydeligt. Ligger i udkanten af centrum

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8

Shoong Chook

16 Nov 2024

·

Stayed 1 night

Within walking distance to trains station.

10

David

21 Dec 2025

·

Stayed 2 nights

Quality hotel relatively close to the Hbf. In excellent condition, friendly staff. Upgrade to spacious room, clean throughout and comfortable bed. Buffet breakfast with a variety of food. Breakfast area is small and they distribute seating times. Overall great, would stay there again!

10

Michael

19 Aug 2024

·

Stayed 4 nights

It was late when I got to Mainz but the hotel was easy to find and check in was quick and easy. Room was spot on for my time in the city. Everything was within walking distance and the main station is close by so getting anywhere by bus, tram or train is very easy

10

Simone

16 Jun 2024

·

Stayed 2 nights

Top gelegen

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10

Gregory

21 Oct 2025

·

Stayed 3 nights

Hotel conveniently located 5 minutes walk from Mainz Hbf. Quiet street. Very friendly staff, particularly the Brazilian lady who worked at breakfast buffet. She was very kind + added a personal touch in the mornings.

10

Tiziana

8 Jul 2024

·

Stayed 2 nights

Lovely hotel, spacious room with windows that opened. Close to main Central Train Station, restaurants, supermarket and Old Town sites.

10

Agnes

24 Apr 2022

·

Stayed 7 nights

Nettes Personal, gute Lage.

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Dining

Breakfast is often praised for taste and variety, including hot items, though the space can feel small and seating times are used; some would prefer more options.

Related guest reviews

10

Tanner

11 Jun 2024

·

Stayed 2 nights

The family room was great. I loved the two bedrooms. The shower was small but it was ok, there was a bit of mold, which I’ve come to get used to in Germany. I was so grateful for their awesome AC because it was very warm outside. It works well and it’s quiet. It is only in the main room though so we had to leave the doors open so the second room could cool down as well. The highlight was the breakfast, they had typical German choices but also warm scrambled eggs and bacon and a really cool machine the kids enjoyed using which made fresh pancakes. They also had Prosecco on the weekend which was nice to make a mimosa. The mattresses were firm but not uncomfortable and it seems that they have recently remodeled so the rooms are pretty and clean. My kids accidentally spilled something on the carpet and I grabbed some hotel towels to scrub it and the towel remained white which was nice to see. Parking was a bit difficult but it’s really close to the main train station, supermarkets, and a bank. The park across the street was nice to reach the river which was a nice 10-15 minute walk. The only problem was the part of the park immediately in front of the hotel had a lot of drifters and people drinking and sleeping on the playground equipment which made us avoid that part of the park.

10

Eric

2 Dec 2024

·

Stayed 2 nights

Convenient location for walking to Christmas markets. Very helpful staff. Unusual frosted glass bathroom doors provide less privacy. Parking is offsite in nearby public parking garage.

8

Patrick

27 Jul 2024

·

Stayed 1 night

Goed hotel, centrale ligging. Goed ontbijt

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10

David

21 Dec 2025

·

Stayed 2 nights

Quality hotel relatively close to the Hbf. In excellent condition, friendly staff. Upgrade to spacious room, clean throughout and comfortable bed. Buffet breakfast with a variety of food. Breakfast area is small and they distribute seating times. Overall great, would stay there again!

10

Jill

15 Jul 2023

·

Stayed 1 night

Great stay for one night. Breakfast was very nice.

10

Gregory

21 Oct 2025

·

Stayed 3 nights

Hotel conveniently located 5 minutes walk from Mainz Hbf. Quiet street. Very friendly staff, particularly the Brazilian lady who worked at breakfast buffet. She was very kind + added a personal touch in the mornings.

8

Yu hsiu

13 Sept 2022

·

Stayed 3 nights

Frühstück ist gut

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10

Jacquelien

20 Aug 2023

·

Stayed 1 night

Heerlijk koele kamer en erg goed ontbijt

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8

Nelly Viridiana

9 Sept 2025

·

Stayed 1 night

Buena ubicación, limpio, bonita y cómoda habitación. Quizá a mejorar las opciones del desayuno buffet

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10

Amiko

15 Apr 2022

·

Stayed 1 night

内装がステキでホテル内の雰囲気も良く、朝食が美味しかったです。部屋や朝食を食べるところからの景色も良かったので大変満足出来ました。

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$101
February	US$110
March	US$112
April	US$102
May	US$123
June	US$120
July	US$94
August	US$98
September	US$157
October	US$136
November	US$124
December	US$111

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8 $202	9 $286	10 $126	11 $149	12 $161
13 $84	14 $108	15	16	17 $190	18 $116	19 $159
20 $84	21 $100	22 $187	23	24 $217	25	26 $180
27 $84	28 $196	29	30

Su	Mo	Tu	We	Th	Fr	Sa
				1 $148	2 $94	3 $96
4 $78	5 $103	6 $134	7	8 $161	9 $170	10 $132
11 $78	12 $100	13 $120	14 $116	15 $101	16 $90	17 $109
18 $79	19 $99	20 $106	21 $140	22 $147	23 $154	24 $124
25 $73	26 $96	27 $126	28 $104	29 $100	30 $90	31 $95

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Monthly average prices

About this property

Location

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

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FAQs about Mercure Mainz City Center

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