Artesian Spa Motel

Relaxing spa pools, great food.

Stayed here for the Spa pool which we have stayed many times before. The pool needs cleaning as it was green and slimy. The room compared to other visits is very disappointing, small and smelly, pillows were dirty with stains and should be thrown out just for starters. The bathroom was alive with mould and the shower hasn’t been properly cleaned in this room for years. Very disappointing considering we have stayed here many times in the past for spa pools and most likely look elsewhere for our future visits.

The indoor artesian pool wasn't as hot as we expected, but it was great to be out of the breeze. A nice place for an overnight stay

The best thing about this Motel was the Artesian Bore Pool. We found it absolutely fantastic. A good temperature and being semi indoor it was protected. And free to guests. Great.

The spa pools are awesome

Clean room, comfortable bed, no noise, easy parking, free breakfast

The location was quite good and it was good to have an artesian pool on the premises however the water needed to be a lot hotter in both pools.

Nice clean and comfortable room. They close the gate at night which made us feel safer. They no longer have the car charger which is in their listing, but they let me plug my car into a power point near the pool.

Stay here for the artesian pools. Our room was clean and large but does need some repair work. That wasn't why I chose this place though. They have 3 pools - 2 are artesian, one inside and one outside. The inside pool is great, very clean and you can just relax in the pool or spa and enjoy the treatment of the water. The outdoor pool was also lovely and the large 'normal' pool was great. The groundsman (who was awesome), was happy to stop the cleaning of this pool for me and pull all the gear out of it so that I could have a swim in each pool before we left :)

The artesian pool was piss poor,not much warmth ,very little properties,it was a big disappointment when that's the reason you booked there

Stayed here for the Spa pool which we have stayed many times before. The pool needs cleaning as it was green and slimy. The room compared to other visits is very disappointing, small and smelly, pillows were dirty with stains and should be thrown out just for starters. The bathroom was alive with mould and the shower hasn’t been properly cleaned in this room for years. Very disappointing considering we have stayed here many times in the past for spa pools and most likely look elsewhere for our future visits.

A very unpleasant end to our holiday. We booked a basic room online for $122 and arrived shortly after 5pm on a Sunday night. The office was closed and the room keys had been left for us. The exterior door step to our room was covered in dead caterpillars and there were plenty more of these on the carpet upon entering the room. The carpet was filthy and not vacuumed and there were multiple cobwebs around the room. The fridge was rusty. The shower, toilet and basin appeared clean however as did the sheets. The room was small, very rundown and poorly maintained. At that point we would have left and tried to get our money back but there was no sign of any staff and we had driven over eight hours already that day. A couple arriving the same time we did were similarly unimpressed. Their daughter had booked them in for five nights but they said they would be returning to Sydney in the morning - “we don’t care about the money”. The property grounds had rubbish, sheets, old furniture and other miscellaneous items littered about and appeared dirty and unkempt. A room with sheets stored was wide open (including to insects). After looking at the pools we abandoned our plan to go for a swim. I recommended the aquatic centre instead to the other couple. We couldn’t get out of there fast enough and left at 5am the next morning. We’ve stayed at countless motels in the $90 - $130 bracket, this would rank in the bottom three. All the positive reviews - ?? not sure where they stayed.

Safe, broken, no lock in bathroom, stayed eight days, room was serviced just once, everyday I asked for toilet paper, coffee, tea and whatever we need in the room as it's been serviced just once in 8 days of our stay, our only consolation is the pool, very quiet and clean. Will not recommend to anyone

Our room was not cleaned dirty socks on floor blood on toilet seat and bathroom floor

Bathroom was not clean, there were shaved hairs all over the walls and floor of shower. Bed covers had dirt marks on them. Bathroom needs complete renovation, whole room was worn and not pleasant. Single beds were hard and base was sagging. Main bed was very comfortable but we wouldn’t stay here again.

Terrible hotel. Don’t waste your money. Has mould all over bathroom, leaking taps and shower. Tv does not work. Exposed wires in bathroom. Rubbish all over the grounds of the property. The bed was clean but everything else wasn’t.

The room was dirty cob webs in every corner with live spiders. windows filled with dirt and cob webs we could not stay there we found alternate accomadation and I will be requesting a refund

Unfortunately our stay didn’t meet expectations. There were bed bugs, the thermal pools weren’t clean, and there was rubbish and piles of laundry left out in areas visible to guests. Because of this, we won’t be returning.

We optioned to a higher grade room which was basically very good. My usual gripe is with housekeeping, and this one took the cake. The only things done were the beds were made and a new bin liner fitted. The room had not been cleaned and no new towels (only 2 dirty bath & hand towels). My Husband saw the Manager to ask for clean towels and told that the room had not been cleaned. He replied that the cleaners had sick kids. The kitchen had something disgusting in the sink ( 3 large gelatinous globs). The bathroom had no soap, shampoo or conditioner - but plenty of soap residue on the basin and fluff balls around the floor. No vanity plug. No liner in bathroom bin (just 3 pieces of bin spread out on floor). A very dead cockroach between shower & vanity (definitely more than a couple of days old). The overall property is in better condition than when we stayed a few years ago, but, as I say - housekeeping lets a lot of places down.

Avoid this place at all costs. Upon entering our room, we found cockroaches and pubic hair in our room. The whole place is absolutely disgusting and the cleaners should be better trained or replaced.

Good points - Restaurant, artesian pool, clean Bad points - my credit card was charged even though I had nominated to pay at property- no apology was given - I even copped a surcharge for use of it! Room for the price was not great - heater did not work well, bedside light did not work, ‘free’ internet did not work, no tissues provided, no shower screen or curtain for shower- would rate it as 2 star. Am at another motel tonight less than 1/2 the price but ALL of the above work and provided.

Aircon directed straight onto bed so despite need it definitely wasn't user friendly as to minimise discomfort that caused was impossible as room was too hot without it. The bed or a/c outlet needs repositioning. Tired, rundown hotel.

Property had all the amenities needed. Bed was fine. Room was very small and bathroom really for one person only. A lot of noise from transports during the evening.

Rooms are in need of restoration. Our carpet had a huge stain on it. Walls are so thin you can hear what people are saying in the room next door.

Clean room. Comfortable bed although soft. Very small room. Little room for suitcases. We had day packs.

Room was very small. No hot water for shower. Microwave and milk but no coffee or tea sachets nor any cups or spoons. Overpriced for a clean bed only.

Rooms are very small and dated. Bed was comfortable though

After chasing a cockroach out of my room I realised there were no pillowcases on the pillows

We had no hot water in our room on Wed/Thur. July 2/3 I made staff aware of that on Wednesday afternoon, and was told it would be fixed. It wasn’t. The water was not hot the next morning. When I arrived home after we left the motel I called them as they said they would call me but they didn’t. Sascha/Sarsha answered and agreed the hot water was faulty and a plumber was being called. She offered me a $50 refund, which I accepted as compensation. 12 days later still no refund and I have been told on at least four occasions they will call me back when they speak to their accountant??? But they have never called me back. DO NOT STAY THERE. I have been treated with contempt. There were other issues. But suffice to say the hot water one was enough!

Liked warm inside pool Didn’t like ac not working and small basic room

Good points - Restaurant, artesian pool, clean Bad points - my credit card was charged even though I had nominated to pay at property- no apology was given - I even copped a surcharge for use of it! Room for the price was not great - heater did not work well, bedside light did not work, ‘free’ internet did not work, no tissues provided, no shower screen or curtain for shower- would rate it as 2 star. Am at another motel tonight less than 1/2 the price but ALL of the above work and provided.

When we checked in the lady behind the desk gave me the key but failed to mention there was a planned power outage for the entire next day. We couldn’t even have a shower. Very disappointing.

A man working in reception was very apathetic and shouldnt work in hospitality. Looked like he does not even want to work there, tried to double charge us but then noticed we had already paid through Expedia app. Arriving to our room we saw a very outdated interior, dead bugs in drawers, spider webs and dirty cutlery. Only the bathroom looked okay. There was no restaurant as advised - googling showed this motel had a fire half a year ago but nobody mentioned it in Expedia app nor when cheking-in. Only good thing about our stay was the pools - mostly clean with nice warm water. Indoor pool was more like a pool in a tent but still great. Location was also good, specially considering there was no restaurant - Coles was few hundres meters away. Definitely not a 4 star motel, defenitely not worth the money, would not visit again unless renovation done and new more friendly staff hired.

The artesian spa was only good thing.new management rude and dismissive.were not helpful Room was dirty old and in need of repair and and aircon didnt work. Bed very unconfortable. Price for room was over priced for its Condition.ive stayed here many times before but under new ownership i wont be back.

Initially we were in a room that had a problem in the bathroom/toilet. There was a bad rust streak down the wall from the taps, and water was seeping from the wall opposite the shower. This made a permanent puddle in front of the hand basin. We reported this, and were moved to a very good alternative room.

Friendly staff

We had no hot water in our room on Wed/Thur. July 2/3 I made staff aware of that on Wednesday afternoon, and was told it would be fixed. It wasn’t. The water was not hot the next morning. When I arrived home after we left the motel I called them as they said they would call me but they didn’t. Sascha/Sarsha answered and agreed the hot water was faulty and a plumber was being called. She offered me a $50 refund, which I accepted as compensation. 12 days later still no refund and I have been told on at least four occasions they will call me back when they speak to their accountant??? But they have never called me back. DO NOT STAY THERE. I have been treated with contempt. There were other issues. But suffice to say the hot water one was enough!

Nice clean and comfortable room. They close the gate at night which made us feel safer. They no longer have the car charger which is in their listing, but they let me plug my car into a power point near the pool.

The room was ok, the staff very friendly. Good breakfast

Great place to take a break, Ryan (Manager) was very helpful, understanding & accommodating of young family traveling long distance. I have nothing but positive feedback for our stay hopefully be longer next time.

Stayed 11 years ago with positive results. Thought it would be okay to stay this time. Stayed in the dated room that had had a basic upgrade to a poor standard. Bed was good, a second pillow would be nice, linen and towels were in very good condition, thank you. Attention to detail for cleaning would benefit. Beer bottles and cigarette butts were left from previous customer on back porch table. Informed reception - he rolled his eyes. Rubbish was removed upon our return however table wasn’t wiped down. Restaurant presents well. Lighting in tree was great - saw a possum. Service and food was poor. 25 minute wait between my meal being served and my husbands meal being served with no communication from wait staff, when his meal did arrive, the steak was rare not medium, drowned in gravy and tough to chew, not representing the $49 price-tag. Not apposed to paying city prices providing the quality is there. Overall experience was poor for the price. Convenient to town centre. Pools were accessible and pleasant some extra cleaning and gardening would upgrade the experience (the bindis in the grass- with bare feet are not fun). Courtesy swim towel offered by reception was damp when collected. Property has potential, needs stronger management. We stayed at the other end of town August 2023, where I got superior facilities and service for the same price there. I will not stay ant the Artesian Spa motel again.

Property had all the amenities needed. Bed was fine. Room was very small and bathroom really for one person only. A lot of noise from transports during the evening.

Good motel for an overnight stop and go. Is old, so its showing it's age and needs maintenance... quiet location which is good, and solid old brick so noise is minimum...

I heard a door had been smashed in very unnerving for a solo traveller

Nice clean and comfortable room. They close the gate at night which made us feel safer. They no longer have the car charger which is in their listing, but they let me plug my car into a power point near the pool.

The room was clean and fresh - quite small but perfect for the overnight stay we were there for. Comfy bed. No road traffic noise at all. Aircon struggled a little but was fine after a few minutes. Staff very friendly and helpful (I also had an after-hours check-in). Mostly - the thermal pools at this place are amazing and make this place a must stay - just be mindful this motel has been around for quite some time offering this amazing experience, so you will get an “older” traditional small country-style motel room with the experience ❤️

Always a great spot to pull off the Newell Highway on our way to the Gold Coast and the Central West

Artesian pools great. Staff polite. In an area where told there are a few car thefts. But that is everywhere.

We had a horrible experience: two nights there were robberies and cars stolen. We left the place earlier than we planned. It needs security does, and gates.

Great location

Great place to stay, fantastic artesian spa pools. Great food at the restaurant, we had a lovely meal, our waiter was wonderful. Would highly recommend to anyone. Will definitely be staying here again.

the restaurant to open soon.

Staff were great! Included continental breakfast was good. The motel is just showing it's age. It is not bad, but this is why I would call it a 3 star - just average.

Relaxing spa pools, great food.

Do not take the cheaper rooms; you will regret it. The breakfast is basic continental, definitely not European style. Then you pay for what you get, and it is adequate. The staff is friendly and helpful, and the rooms are better in the mid-price range and up.

Excellent stop for travellers. Wonderful artesian pool. Great food at reasonable prices at the restaurant

Property seemed a little run down. I think it has seen better days. Carpet needed vacuuming as I discovered after stepping on bindies. If you want crockery or cutlery you need to ask at reception - why not provide a couple of plates and knives and forks? Restaurant is closed due to the kitchen burning down. On the positive side the spa was nice and the bed was big and comfortable.

The pools were good. Having no restaurant was disappointing. I have stayed here before and I felt the property appearance and stay overall wasn't as good this time.

Motel is a construction site for repairs after a fire in the kitchen so no dinner/breakfast but excellent dinner option within walking is Burke and Wills motel. Baths themselves were nice after a long drive.

The room was ok, the staff very friendly. Good breakfast