Name: Malmaison Newcastle
Address: Quayside, Newcastle-upon-Tyne (et environs), Tyne and Wear (comté), GB
Price range: 108 $US–346 $US per night
Rating: 8.77

Ce qu'en disent des voyageurs

D'après les avis, le Malmaison Newcastle se distingue par son emplacement pittoresque au bord de la Quayside, avec vue sur les ponts, son personnel généralement aimable et ses chambres confortables, souvent spacieuses, ce qui en fait une base idéale pour visiter la ville, assister à des concerts, se promener au bord de la rivière ou visiter le marché.

Les points négatifs fréquemment mentionnés, notamment lors de plusieurs séjours, concernent des travaux de rénovation en cours avec des échafaudages et du bruit matinal, certains intérieurs datés ou très sombres, ainsi que des lacunes occasionnelles en matière de propreté. Les chambres varient des plus spacieuses à des unités avec de petites salles de bains ou mal agencées, du bruit matinal provenant des poubelles ou de la rue, et des problèmes de régulation de la température. Le petit-déjeuner est souvent salué, mais peut être lent, le choix continental limité et les menus du dîner sont variables, bien que les cocktails et l'ambiance du bar soient appréciés. Attendez-vous à une base pittoresque et pratique avec un service aimable, ainsi qu'à quelques inconvénients liés aux travaux de rénovation.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Le parking se trouve dans le parking couvert de l'autre côté de la rue, moyennant des frais, et est généralement facile d'accès. La salle de sport et le spa sont limités, avec des signalements de fermetures ou d'installations basiques, tandis que le bar/salon est populaire.

Avis de voyageur à ce sujet

8

Michael

16 févr. 2025

·

A séjourné 1 nuit

Newcastle was great, the hotel was well situated parking was easy, only thing was there was no real Spa only a dry sauna & the gym was disappointing

10

Jamie

12 oct. 2024

·

A séjourné 1 nuit

Very convenient parking across the street, room very well equipped for children, providing a cot a changing mat and a nappy bin! Breakfast included in booking which was also a good offering. Great stay and wouldn’t hesitate to stay again

10

Stephen

16 nov. 2023

·

A séjourné 1 nuit

Just a one night stay at this hotel on this occasion. Pleased that the usual high standards are being maintained. Great location for the night life of Quayside and only a 1 mile walk to the shopping district. The adjacent car park is also excellent value.

10

Joel

15 juil. 2024

·

A séjourné 1 nuit

Lovely hotel right on the Quayside. Ideal location with parking just behind. The rooms and were excellent, as you'd expect from a hotel of this kind. A lovely warm welcome on reception and a nice complimentary mojito. The bar was well decorated and drinks prices a little higher than the surrounding area, but to be expected in a hotel. Note they serve schooners (3/4 pint) not pints but had good draught beers and cocktails. Seats are oversized but comfy enough. Only minor bad point in the room was that the cold tap ran hot for about 1 minute before going cold, which was a pain for teeth brushing. But the beds were very comfy, TV large, USB chargers in the plugs and blackout curtains. The wifi was great and worked perfectly. All good! The service at breakfast was a little slow in spite of plenty of friendly staff, but you could get nice warm pastries while you waited. Very disappointed with the fried egg which wasn't runny and was overcooked. Almost sent it back! Otherwise o.k. food. Overall we had a superb stay and would definitely come back.

10

Marc

30 nov. 2024

·

A séjourné 1 nuit

Great hotel on the river. The suites are awesome. Nice restaurant and bar.

6

John

22 janv. 2025

·

A séjourné 1 nuit

Booked as it said it had a gym which turned out to be a room on the 4th floor with a couple of machines. Parking was £10 a night on the top floor of the multi storey car park across the road. Staff were good and food was nice but over prìced for what it offers do not think i would go back

10

David

24 mai 2024

·

A séjourné 1 nuit

Lovely staff who went over and above.Room was very big ( twin 438) and facilities were really new. Bathroom and shower were great,beds comfortable and superb breakfast. Great location by millennium bridge. Parking was excellent -£10 including check-in day and check-out day.

8

Jordan

27 juin 2025

·

A séjourné 2 nuits

Lovely location and breathtaking views Would have given it 5 stars but we arrived to be told the gym was shut for refurbishment and it was one of the main features we had booked the hotel over others for

10

Leah

16 juil. 2024

·

A séjourné 1 nuit

A wonderful stay overall! I stayed in room 502 and had a river view, which was great! The service was excellent, the staff on the front desk were attentive and the staff in the bar and restaurant were fabulous both for evening meal and breakfast. The evening meal menu was quite lacking in my opinion. There is a room service option for both your evening meal, snacks and breakfast. There is car parking, in the multistorey car park directly across from the hotel. It’s £10 a night and served its purpose well. I did not use the spa on this occasion so can’t comment on the quality there. My only complaint, and this is a real nitpick, the toilet in the bathroom of my room, I didn’t have a great deal of space between the wall and the sink. I’m not a particularly large person but I struggled to fit in comfortably. Perhaps this was a design oversight, but it was a bit of a tight squeeze. Other than that, it’s excellent. Can’t wait to stay again!

10

John

13 juil. 2024

·

A séjourné 1 nuit

Staff really friendly and helpful. Busy area at night, and the parking could be better, but the stay was excellent overall.

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Propreté

De nombreux clients ont trouvé l'hôtel propre, mais des signalements récurrents font état de poussière ou de cheveux non éliminés et d'articles sales ou tachés, certaines zones semblant fatiguées. Les normes semblent inégales entre les chambres et les séjours.

Avis de voyageur à ce sujet

10

Julie

18 juil. 2023

·

A séjourné 2 nuits

Room was ok, a bit dark for my liking, all the mirrors were awkward and not great lighting, we found other peoples belongings under the bed, location was perfect, reception & bar staff were pleasant and friendly.

10

Peter

8 nov. 2025

·

A séjourné 1 nuit

Big clean spacious room with a super comfortable bed and an excellent view. Staff nice a friendly

10

Janice

11 oct. 2025

·

A séjourné 1 nuit

Very nice and clean and comfortable hotel

8

David

2 mai 2025

·

A séjourné 1 nuit

Bathroom wasn’t up to standard. Hair down both plug holes. Dirty windows too.

6

Jonathan

18 nov. 2024

·

Dated and dark interior. Back rooms are cold and noisy due to poor glazing. Top of rain shower head had about 20 years of accumulated grime. Never cleaned. Location good for quayside but it's not a luxury option.

6

Dorothy

24 janv. 2024

·

A séjourné 1 nuit

Interior was too dark wasn’t very clean and they didn’t provide water. Plus you have to pay for parking

6

Linda

8 juin 2025

·

A séjourné 1 nuit

Have stayed here before and always loved it but thought it was a bit tired looking and the restaurant where we had breakfast looked like it had not seen a duster in a week 🙁

8

Denise

19 juil. 2025

·

A séjourné 1 nuit

Very spacious room. We booked a twin room that had two very comfortable double beds and plenty of space to move around comfortably. It was very clean.

10

Gemma

29 août 2024

·

A séjourné 1 nuit

Lovely overnight stay. Staff on reception were exceptionally helpful and went the extra mile to make our stay special. Breakfast was delicious and freshly cooked. The double room was nice with a view, bed on the smaller side and it was hot overnight. Air conditioning didn’t appear to be working. Bathroom very clean with toiletries and a big bath. Hotel is lovely and plush, great atmosphere and very clean. Great stay will return.

4

Amit

15 août 2023

·

A séjourné 1 nuit

Unfortunately the stay wasn’t great. The room wasn’t clean. There was a layer of dust on pretty much everything. It seems room hasn’t been cleaned for a long time. It was reported to the hotel front desk staff too, who did apologise for the unclean and dusty room. I am Not sure if I want to stay there again.

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Chambres

Les chambres sont souvent spacieuses et confortables, bien que l'éclairage puisse être très sombre et le décor daté par endroits. Certaines salles de bains sont petites ou mal agencées, et certaines chambres souffrent de bruit ou de problèmes de régulation de la température.

Avis de voyageur à ce sujet

8

Rachel

28 avr. 2025

·

A séjourné 1 nuit

We stayed in a club deluxe bridge view room. View was stunning. Room was nice except the bathroom. It was so small you couldn’t even open the door all the way. Expected more from it considering this isn’t one of their standard rooms. The room service number they show on the TV actually puts you through to another room. When we managed to get the actual room service number to ring no one picked up and we had to go through reception.

6

Karl

14 août 2025

·

A séjourné 1 nuit

Had a suite. Recently refurbished. It was OK. Three things though: The paint on the woodwork and doors wasn’t keyed right, so it scratched off very easily. It will look bad in no time. TV had Chromecast, which is dated and just doesn’t work. A complete waste of time. You can’t stream to the TV nor was Netflix / Prime available. Zero plug sockets in the living area. Impossible to plug an iPad or laptop in to watch streaming TV.

10

Peter

8 nov. 2025

·

A séjourné 1 nuit

Big clean spacious room with a super comfortable bed and an excellent view. Staff nice a friendly

6

DP

29 déc. 2024

·

A séjourné 1 nuit

Views were spectacular, but the room was very dark and tired

8

Steven

10 mai 2025

·

A séjourné 1 nuit

Good hotel, room was large and well appointed, however the curtains didn’t fit properly allowing early morning sun to get through, so no lay in. Also very early 3-4 bins getting emptied (bottles) meant a disturbed sleep.

10

Jeffrey

7 sept. 2025

·

A séjourné 3 nuits

Upgraded to a newly renovated jr suite. It was beautiful, spacious, and very comfortable with amazing views of the Tyne Bridge and castle. Staff were wonderful. They went out of their way to make us feel welcome and comfortable. Good location with lots of nice restaurants and things to see nearby.

8

Clive

6 mars 2025

·

A séjourné 2 nuits

Great location and recently refurbished but needs some refinement if the refurbishment undertaken. With those done this would be a great stay.

8

Paul

3 avr. 2024

·

A séjourné 2 nuits

Nice stay in Newcastle Malmaison. Great building in a good location over looking Millennium Bridge. Standard Double room was good except for one complaint. I have stayed in many hotels but have never seen a toilet crammed into a space between a sink and bath like this. Unless a person is built like Rodney Trotter, certain daily toilet functions will be a struggle due to the lack of room !! Having spoken to reception, it seems the hotel is aware of this and certain other rooms also have the same issue.

8

Danny

14 oct. 2025

·

A séjourné 1 nuit

Location not ideal hotel a bit dated

4

Michael

31 mars 2024

·

A séjourné 1 nuit

Got put into a standard room with no view no phone chargers next to the bed no remote for tv also bed was quite hard

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Service

Le service est fréquemment salué comme étant aimable et serviable, avec des mises à niveau occasionnelles et des attentions particulières, bien que l'enregistrement et le service au bar/restaurant puissent être lents ou inégaux parfois.

Avis de voyageur à ce sujet

6

Dawn

26 juin 2024

·

A séjourné 1 nuit

The bar service and breakfast service were excellent however the receptionist on check-in was appalling. There was no indication that the usual car park for the hotel was unavailable and I spent a considerable amount of time trying to find the Malmaison floor (marked as level 4 on entry to the car park but this was cordoned off) so I parked in a general spot & went to check in only to be told by the receptionist that I was in the wrong car park & needed to move my car to a car park further up the road. When I pointed out that there was no signage to indicate this he said ‘it’s on the website’ I subsequently looked & couldn’t see it but am at a loss to know why I would look at the website expecting changes to the car park. I also overheard him telling another guest (very bluntly) that he was too late for his dinner booking and that the restaurant had closed. Room and bathroom were tired, water excessively hot in the shower (temperature could not be lowered)

10

Laura

17 nov. 2025

·

A séjourné 1 nuit

Great service

10

Jeffrey

7 sept. 2025

·

A séjourné 3 nuits

Upgraded to a newly renovated jr suite. It was beautiful, spacious, and very comfortable with amazing views of the Tyne Bridge and castle. Staff were wonderful. They went out of their way to make us feel welcome and comfortable. Good location with lots of nice restaurants and things to see nearby.

10

Derek

28 août 2023

·

A séjourné 1 nuit

Had an amazing stay at the Malmaison Newcastle as soon as we arrived we were greeted by Penny on reception who was very friendly. We were asked the purpose of our stay, as soon as we informed Penny it was for our 25th Wedding Anniversary she immediately upgraded our room and added breakfast to the room also. This made our stay more amazing and this was all thanks to the reception staff Penny At breakfast the staff were very attentative and Tiros also made us very welcome. Due to the staff and how they dealt with us during our stay I wouldnt hesitate to return

10

Paul

14 oct. 2025

·

A séjourné 1 nuit

Room great and service first class

8

Ruby

23 mars 2025

·

A séjourné 1 nuit

Staff were so friendly and accommodating here in both reception and the restaurant. The room was generously sized and comfortable. We had dinner at the hotel before our theatre trip which was excellent. Great views of the Millennium Bridge. Only negative comments - there was no conditioner in the bathroom. For somewhere which is offering free menstrual kits (bravo - this touch is amazing!) it would have been nice to have hair conditioner too. Also the check in process did seem to take quite a while and there was a big queue when we arrived around 4pm which took a while to get through. However it’s hard to balance quality service with speed hence why overall this still deserved 5 stars.

4

Andrew

16 févr. 2025

·

A séjourné 2 nuits

Staff are very hit and miss, bar staff and restaurant couldn’t be more helpful however, bar manager was the most miserable stuck person I’ve came across in hospitality and reception staff are also hit and miss.

10

Catherine

15 oct. 2025

·

A séjourné 1 nuit

Lovely breakfast cooked to order. Room fabulous. Lovely friendly and professional service

10

Sarah

28 juin 2025

·

A séjourné 1 nuit

Great breakfast and very helpful staff.

8

Melanie

10 nov. 2025

·

A séjourné 2 nuits

It was a great stay - only one thing that marred it was one very grumpy member of their bar staff. Everybody else were wonderful and would have given 5 stars if not for Barman.

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Emplacement

Cadre pittoresque au bord de la Quayside, à proximité des ponts, des restaurants et des lieux de divertissement, avec un accès facile à pied au centre-ville. Certains clients ont mentionné du bruit tard le soir ou l'impression que le quartier est peu sûr par moments.

Avis de voyageur à ce sujet

8

David

2 avr. 2025

·

A séjourné 1 nuit

Area nearby at night was sketchy

8

Robert

20 juil. 2025

·

A séjourné 3 nuits

Good location overlooking the river.

10

Diana

20 juil. 2025

·

A séjourné 1 nuit

We love staying here it close to nightlife and lovely restaurants walkable to everything

10

Kristoffer

5 juin 2023

·

A séjourné 1 nuit

Good location on the Quayside. Friendly staff. Car park opposite the hotel great value for city centre parking.

10

Simon

27 juil. 2025

·

A séjourné 1 nuit

In a great location, within walking distance of bars and restaurants

10

Ken

26 mai 2023

·

A séjourné 1 nuit

Great location, well appointed throughout

10

Alison

31 mai 2025

·

A séjourné 1 nuit

Great location for a gig at The Glasshouse. Our room was overlooking the water and was large, clean and comfortable. Temperature was easy to manage, unlike a lot of hotels in my experience!

10

Ken

14 juin 2025

·

A séjourné 1 nuit

On Newcadtle historic quayside next to millennium bridge. Faboukouscsetting. Easy reach of neecadtle city carparkimg to rear of hotel. Good size rooms quit super comfortable. Modern themed bathroom with ovebath rain head shower. Nice and powerful. Tv ,ironing board, mini fridge,hairdryer modern themed bedroom subdued lighting everything is class. Breakfast room floor 1 overlooking River tyne and the bridges. Outstanding service from Tessie felt as though we had known her for years so attentive with personal touch. Faboulus cooked breakfast with continental buffet fresh teas and coffees Visit and you won't regret it

8

Stephen

17 sept. 2023

·

A séjourné 2 nuits

Great for weekend break... Walking distance to City pubs/restaurants, opposite iconic Baltic Mills and Sage centre and Millennium Bridge over Tyne.

10

Judie

1 sept. 2025

·

A séjourné 3 nuits

Great location.

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Repas

Le petit-déjeuner est largement salué pour sa qualité, bien que le service puisse être lent et le choix continental limité ; le dîner suscite des réactions mitigées. Les cocktails et certains plats sont très bien notés, mais le rapport qualité-prix et la constance varient.

Avis de voyageur à ce sujet

10

adam

18 déc. 2023

·

A séjourné 2 nuits

Incredible- all of the food was out of this world

10

Gavin

13 févr. 2023

·

A séjourné 1 nuit

On the whole this one might stay was very good. We had a great view from the room over the Millenium Bridge. Check in was seemless. Room service for afternoon food was fast and great food. We had a night cap in the bar which didn’t break the bank. We had full English breakfast, which to be honest was a little cold and lacked the customary good quality seen in the room service food. The pastries and coffee made up for it.

10

GRANT

23 juin 2024

·

A séjourné 2 nuits

I love the Malmaison and have been coming here for years. However, the rooms are in need of a some love and attention. The furniture is worn and the bathrooms have seen better days. Still a great hotel in an amazing location just needs some well deserved investment. Also the restaurant menu is a little restrictive which meant we had to eat out both nights. Staff fantastic as ever.

6

dawn

3 mars 2024

·

A séjourné 1 nuit

Bed was comfortable Had a meal and the burger was very nice. Handy parking available close to the hotel. Service in restaurant was a bit poor, waitress took drink order and suggested olives which we agreed to. After a while went searching as no drinks arrived. No olives came before the meal either. Never thought to check the bill to see if they were charged for. Hotel felt cool and was borderline uncomfortable. My husband left his coat on all throughout the meal. Just felt like staff going through the motions and were busy on something else rather than your service. The only friendly service was from the gentleman who brought our food to the table. Never once asked if everything was okay and had to get up more than once to ask for drink orders.

10

Diane

3 août 2025

·

A séjourné 1 nuit

We often have an overnight stay when we have a something to celebrate. Yesterday was our Nephew's 30th birthday. The Malmaison in Newcastle never disappionts. Fabulous staff. Lovely rooms and a fabulous breakfast.

8

Wayne

11 janv. 2025

·

A séjourné 1 nuit

One night stay, good sized room. Easy check in, parking in multi storey across the road. Food okay although breakfast was disappointing due to eggs being over cooked. Only there 12 hours so not much else seen.

10

Claire

9 mai 2024

·

A séjourné 2 nuits

We stayed for two nights in a junior suite, the hotel was clean and tidy, staff were all friendly and welcoming. The bar and cocktails were lovely. Unfortunately the dinner menu was not great so we ate out both nights and luckily there are many options for food and drink close by. We did have a problem with breakfast on the second day (food was burnt) we returned the plate and then got the wrong replacement food and still burnt, after raising with the restaurant manager it was refunded so no significant impact on the rest of our stay.

10

Catherine

15 oct. 2025

·

A séjourné 1 nuit

Lovely breakfast cooked to order. Room fabulous. Lovely friendly and professional service

10

Amanda

8 mai 2024

·

A séjourné 1 nuit

Staff are super friendly, especially Rachel who had perfect customer service FOH. Evening meal was amongst the best I have tasted. The prawn and chicken starters and the blue cheese and caramelised burger was AMAZING! Would definately stay at this hotel again.

10

Sarah

28 juin 2025

·

A séjourné 1 nuit

Great breakfast and very helpful staff.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	126 $US
février	144 $US
mars	132 $US
avril	131 $US
mai	142 $US
juin	142 $US
juillet	147 $US
août	116 $US
septembre	164 $US
octobre	150 $US
novembre	152 $US
décembre	146 $US

di	lu	ma	me	je	ve	sa
1 $108	2 $151	3 $164	4 $168	5 $150	6 $154	7 $291
8 $124	9 $137	10 $224	11 $240	12 $188	13 $158	14 $242
15 $115	16 $152	17 $187	18 $188	19 $163	20 $177	21 $324
22 $111	23 $144	24 $156	25 $188	26 $162	27 $209	28 $265
29 $128	30 $144

Malmaison Newcastle

Prix pour Malmaison Newcastle

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Chambre Double Standard

Suite Signature

Suite Junior

Chambre Standard avec lits jumeaux

Chambre avec lits jumeaux, vue fleuve

Chambre Double Supérieure, vue fleuve

Chambre Double Supérieure

Chambre Supérieure avec lits jumeaux

Corner Suite

Chambre Double, vue fleuve

Avis des voyageurs sur Malmaison Newcastle

Qui séjourne ici ?

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $240	21 $289	22 $249	23 $208	24 $346
25 $143	26 $114	27 $126	28 $127	29 $134	30 $141	31 $177