Name: Sandman Signature Newcastle Hotel
Address: Gallowgate, Newcastle-upon-Tyne (et environs), Tyne and Wear (comté), GB
Price range: 89 $US–323 $US per night
Rating: 8.13

Ce qu'en disent des voyageurs

À l'hôtel Sandman Signature Newcastle, les clients apprécient l'emplacement central en face de St James’ Park et le personnel aimable, tandis que les commentaires mentionnent fréquemment le bruit de la rue et des salles de spectacle, les chambres vieillottes sans climatisation, et les problèmes d'entretien occasionnels comme les pannes d'ascenseur.

Les avis concernant la propreté sont mitigés : de nombreuses chambres sont propres, mais des signalements récurrents font état de moisissures, d'odeurs persistantes et d'un manque de ménage si ce dernier n'est pas demandé. Le petit-déjeuner et la restauration sur place suscitent des commentaires variés, allant d'un bon choix à des plats froids ou manquants, et l'ambiance animée du bar sportif ne convient pas à tout le monde. Il n'y a pas de parking sur place ; les clients utilisent un garage à proximité avec une réduction et un court trajet à pied. Idéal pour les voyageurs qui privilégient l'accès au confort et à l'état des lieux.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les installations sont mitigées : un bar sportif animé est présent sur place, mais plusieurs commentaires font état de pannes d'ascenseur entraînant de longues attentes. Il n'y a pas de parking sur place (avec réduction à proximité), et certains clients ont noté des fermetures temporaires de la salle de sport ou du restaurant.

Avis de voyageur à ce sujet

6

Steve

19 nov. 2025

·

A séjourné 1 nuit

Hotel very tired and lift still not working four weeks on from last stay. I had to wait 15 minutes for lift to get to breakfast. USB charge points in the room also not working which left me with a flat battery on phone. Not as good as other hotels in Sandman estate and needs attention.

6

D

12 nov. 2024

·

A séjourné 1 nuit

Hotel appeared tired. Both common spaces as well as my room incl bathroom. The gym was a reason for choosing the hotel, due to a need to do exercises post surgery, but it was out of commission, which I wasn't made aware of ahead of the trip. Breakfast choices were of low quality: coffee, sausages, beans.

8

Martyn

26 janv. 2024

·

A séjourné 2 nuits

Restarting and bar were out of service so it was a temporary arrangement so not great. However room was good and it’s in a fantastic location.

4

KEVIN

28 janv. 2024

·

A séjourné 1 nuit

On checking in we were informed that the Shark bar was closed. which is inside the hotel .and then told restaurant was also closed.if we had known we would have gone elsewhere as there was no facilities to use in the hotel.breakfast was served in the restaurant area.there was no knifes and forks left no glasses for drinks.certain foods had run out. there was only one yong girl at the resturant entrance which she couldnt really leave her post to help anyone requiring anything.so a bit of a let down this time .the whole experiance really

6

Steve

27 nov. 2025

·

A séjourné 1 nuit

One lift still not working since last stay. Long waits to get to and from room or 9 flights of stairs! 1 lift is insufficient

10

Elena

22 oct. 2023

·

A séjourné 4 nuits

Hotel was great,have used it many times however no drop off point agreed with local council so many trips to paid car park ( 10 minute walk each way)to load & unload car.I was told at reception on arrival and husband was told this by employee as he sat in car waiting for me that he may get parking ticket.On departure from hotel i was told at reception, when i spoke about situation, that it depends each day if visitors get 20 minutes grace to load/ unload cars.There needs to be a sign at back door of hotel stating this as I'm sure that I'm not the only returning customer caught out by this.It becomes an expensive trip if customers have to pay a parking ticket on top of £17 a day parking fee

6

Kate

9 nov. 2025

·

A séjourné 1 nuit

Great room, staff friendly but very long waits for lift as one out of order & v noisy

8

Uma Devi

13 oct. 2024

·

A séjourné 1 nuit

Hotel has no parking. Drop off point in the Google map doesn’t take to the right place. Q park is the nearest best option. Room big enough and clean. No a/c but fan is available. Mo was excellent at desk and helpful. Being a Platinum member on Hotel. Com and Mo being very helpful allowed us to do late check out. Thx Mo.

8

Richard

8 mai 2023

·

A séjourné 1 nuit

The hotel was nicely designed, and felt modern and smart. Staff throughout were very friendly and welcoming. The only thing I would perhaps comment on was that the hotel bar was incredibly loud during the evening. I appreciate that there is perhaps a desire to attract a football crowd, but it meant there was nowhere in the hotel to relax in relative peace and quiet.

6

Garry

1 août 2025

·

A séjourné 2 nuits

This hotel HAS NO ON SITE PARKING despite what is stated in the Expedia listing!! Your only option is to park off site and pay £17/day. This is a discount from the £22/day that the garage charges, if you get your parking ticket validated at the hotel prior to leaving, and is a 4 minute walk to the hotel. Other than that, the hotel is nice within a short walking distance to many shops, restaurants/pubs and of course, St. James Park, where Newcastle UFC play.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

La propreté est inconstante : si de nombreuses chambres sont signalées propres, plusieurs clients mentionnent la moisissure, les odeurs désagréables, la poussière ou les cheveux dans les salles de bains, et un manque de ménage si ce dernier n'est pas demandé.

Avis de voyageur à ce sujet

2

Kawal

16 avr. 2025

·

A séjourné 2 nuits

The towel smelled liked pee and toilet paper was already used by someone the room was not clean at all I saw other rooms they had bigger tables and better space than mine at the same price

4

Dan

20 août 2025

·

A séjourné 1 nuit

Didnt look like it had been cleaned sadly. Bathroom had areas covered in dust, hairs in the shower and on the floor. Room was very warn. Booked it to be close to the stadium which it is great for and the check in and out was super easy. Two lifts probably not enough to manage demand with the number of floors. Very noisy from the stack till quite late but theres not much the hotel can do about that.

2

Liam

17 nov. 2024

·

A séjourné 1 nuit

Room 707 was our room, the room smelt of drains and it was so bad we had a shower it made us smell like it and i had to go out and buy new clothes as ours smelt of it. Looking for a refund as it was the worst night ever

10

Deborah

22 nov. 2025

·

A séjourné 1 nuit

Excellent hotel, fabulous accommodation, very clean and cosy.

2

Chris

22 janv. 2023

·

A séjourné 1 nuit

Our sheets had mould on them we didn’t realise till we got back in from a night out and pulled the blankets back so had to sleep on top on the blankets

6

Alex

5 oct. 2024

·

A séjourné 1 nuit

Check was very quick with little info given about breakfast etc. Room was run down and dirty, mould on windows, cobwebs across the roof and the sliding wardrobe door was off it’s runner so inoperable for us.

4

Ruth

23 déc. 2024

·

A séjourné 1 nuit

Our room was very cold and dirty

6

Christian

11 juil. 2025

·

A séjourné 5 nuits

Convenient to stadium and Newcastle university. Room was not very clean and they never cleaned it during 5 days even after I asked them to do it at least once.

4

Thomas

31 oct. 2024

·

A séjourné 2 nuits

Very loud. Room wasn't clean, would not recommend!

4

Kaitlin

27 oct. 2024

·

A séjourné 1 nuit

hotel needs modernised. Lots of mould in the bedroom which caused us to take unwell.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

La qualité des chambres est mitigée, allant d'espaces compacts à de plus grandes suites avec kitchenette et vue sur le stade. Les inconvénients courants incluent un décor vieillissant, une isolation phonique limitée et l'absence de climatisation : certaines chambres peuvent donc être chaudes et bruyantes.

Avis de voyageur à ce sujet

8

James

13 août 2025

·

A séjourné 1 nuit

Hotel was perfect but needs aircon in the rooms.

6

Katharine

16 oct. 2025

·

A séjourné 1 nuit

Upon entering our room there was an overpowering unpleasant smell. I returned to reception where the staff were very pleasant and helpful and was assigned another room which was better. It was a standard room at £126 not including breakfast. It was on the 9th floor and overlooked St James Park football ground. It was very compact with very little room between the bed and the wall. The noise from the events in the nearby Stack restaurants was very loud until midnight. Bed was very comfortable

4

Sam

17 déc. 2023

·

A séjourné 2 nuits

Great location and staff were friendly. However, value for money for quality and functionality of room was disappointing. Sliding glass doors for bathroom gave no privacy, sofa bed was very uncomfortable and tiny (shouldn’t count as a bed when we paid for three), window couldn’t open, shower and radiator temperature controls didn’t work. Disappointed by quality and photos were misleading. Would choose a different hotel next time.

6

Sean

24 oct. 2025

·

A séjourné 1 nuit

The room was ok, dated and basic. The condensation on the windows is extreme. It lierally piurs sown to puddles on the window sill so don't leave anything like we had.

6

Natalee

13 juil. 2025

·

A séjourné 1 nuit

Our room was very tired looking and in need of updating. Rooms small and no aircon. Would rate this a 3 star hotel not a 4 star

6

Richard

27 juil. 2025

·

A séjourné 1 nuit

Staff amazing, check in perfect. Room, old dated. No aircon Great location.

10

Jason

5 mai 2025

·

A séjourné 3 nuits

Room was awesome.. great to have a kitchen for breakfast or supper. Perfect location for city centre and St James'. Living area and patio made room more homely and great to unwind in

10

Steve

10 nov. 2025

·

A séjourné 1 nuit

Lovely clean room, good facilities and great view of St. James' Park

8

Pravin

15 sept. 2025

·

A séjourné 1 nuit

Good location, approx 10-15 mins from the station and just opposite the football ground. Room (suite) was large, comfortable and clean. It could benefit from air conditioning, but there were two fans in the room.

8

Yuwan

29 août 2025

·

A séjourné 2 nuits

Great location right by St James' Park stadium. For fan of the football club, stay here is a must when visiting from another city. Pity there is no aircon in the room as it was hot when we visited. As we had the high floor, opening the window and gan in the room kept us cool.

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Service

Le service est généralement aimable et serviable, la réception étant souvent saluée pour sa capacité à résoudre les problèmes et ses petites attentions. Cependant, certains clients ont signalé un enregistrement lent, des appels téléphoniques sans réponse ou un suivi insuffisant des problèmes.

Avis de voyageur à ce sujet

10

Mark

20 août 2024

·

A séjourné 1 nuit

This was a great venue for our needs. It was close to the facilities we needed to visit, with a good, clean, well presented environment, and a friendly supportive team running things. There could not be a better place in Newcastle, and possibly even in the country, for football fans wanting to catch the local team, and with the Magpies being mine, this was an additional boon for our stay.

10

Helen

3 mai 2024

·

A séjourné 1 nuit

Last minute (on the day) decision to stay overnight after going to an event at the City Hall. The male receptionist who checked us in (about 6pm) on 2 May 2024 was exceptional. Professional and friendly, and the call to our room after check-in to check everything was ok was an added bonus.

10

Tracey

2 nov. 2025

·

A séjourné 1 nuit

The staff were very friendly and very efficient will definately go there again

10

nicola

9 nov. 2025

·

A séjourné 1 nuit

The hotel was very modern and the reception staff were very friendly, knowledgeable and professional. The room was lovely.

10

Zoe

30 nov. 2025

·

A séjourné 1 nuit

Clean. Staff were lovely gave me a choice of floor with what rooms were available

6

Sarah

31 mai 2024

·

A séjourné 1 nuit

The guy who checked us in was lovely, other than that the staff in reception were either rude or unhelpful. We were given a complimentary late check out and the next morning two members of staff argued with us that we hadn’t. Didn’t end up paying for it but doesn’t feel like the customer is priority. During check in we had to wait a long time as the lovely guy was on his own. At least 3 staff members saw the queue and ignored it and left him to it.

4

Richard

7 déc. 2024

·

A séjourné 1 nuit

I had a suite room 118. There were a number of issues during this stay. The check in was very slow with the que almost to the front door. There was no hot water in my room so i had to have a cold shower as i was going out after work. One of the taps did not work and was hanging off. A shelf in the bath room was only just hanging on and bound to fall off soon. I called the front desk several times but the call was never answered. I was told at checkin that breakfast was included with the room only to find out the next day that it was not included. I dont normally book breakfast but to be told you have it included but then dont was embarrassing when i got to the front of the que.

10

Leonora

25 juil. 2024

·

A séjourné 1 nuit

Great location and very accessible. Rooms were exceptionally clean, bright, with amenities. Shower room was lovely. The staff were approachable and cheerful. In particular Connor at Reception who went above and beyond in assisting us.

10

Patrick

25 juil. 2025

·

A séjourné 1 nuit

The staff is very customer-oriented. Extra wishes were fulfilled. I will definitely come back.

8

Jeremy

1 oct. 2025

·

A séjourné 1 nuit

I want to mention Emma who was on reception when I arrived. Very friendly and efficient. I made a complaint as the room originally allocated was not suitable. She fully understood the issue and resolved the problem without any fuss even arranging for my luggage to be moved to the new room while I was out at dinner. Outstanding service

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Emplacement central en face de St James’ Park, avec un accès facile au métro, aux commerces et aux restaurants. De nombreux avis mettent en garde contre le bruit notable provenant de Stack/des salles de spectacle et de la circulation ; le parking est situé à l'extérieur, à quelques pas, avec une réduction.

Avis de voyageur à ce sujet

10

Dorothy

23 juil. 2025

·

A séjourné 1 nuit

We liked the location. We were going on the Newcastle united tour and the Stack and both were really close.

8

Clare

6 sept. 2025

·

A séjourné 1 nuit

Good location close to St. James’ Park but can be a little noisy with traffic flow. Bring earplugs if you are a light sleeper. King sized bed was comfortable and nice bathroom with shower only. Tea and coffee making facilities and mini fridge was a bonus. Breakfast was good, with lots of choice, however I’m not a huge fan of the help-yourself buffet. We loved Stack opposite. Great little venue with wide range of food vendors. Nice for a bite to eat and a drink before heading into town.

10

Richard

6 oct. 2025

·

A séjourné 2 nuits

Large room with good facilities. Good location. I had a room at the back of the hotel. The room looked out on what looks like a future development site. Not much to see but on the flip side very quiet at night.

6

Stephen

9 mars 2025

·

A séjourné 2 nuits

This is a very nice hotel. However, we were on the Stadium Side on the 3rd floor and on Friday and Saturday evening the music from the St James Stack opposite was very loud until mid-might. If you want a quiet room ask for something at the back of the hotel!

8

Joanne

6 août 2025

·

A séjourné 1 nuit

A centrally located hotel. Great views of the city and you are able to access many local landmarks on foot. There are a wide range of restaurants on the doorstep too!

4

DOMINIC

8 sept. 2024

·

A séjourné 1 nuit

I have stayed at the Newcastle Sandman a few times while visiting in the past and have had a pleasant stay. This time however a new music venue oppostite the hotel very much spoiled our stay. The very loud music from there almost all day made it impossible to have a snooze when we checked in to the room after our long drive north, and then when we tried to get some sleep at around 9.30pm were completely unable to until the new venue opposite had closed for the night. The windows at the hotel are not very thick and dont fit very well and so we had no way of blocking out the continued very loud music. It is a shame for the hotel, as it is out of their control, but i will no longer be booking the Sandman for my visits to Newcastle.

8

Eric

3 août 2025

·

A séjourné 2 nuits

Perfect location for entertainment and SJP tour

10

Paul

21 nov. 2024

·

A séjourné 2 nuits

Great stay for the football. Perfect location right opposite the stack.

10

Tyrone

3 juin 2025

·

A séjourné 1 nuit

Great location

6

Garry

1 août 2025

·

A séjourné 2 nuits

This hotel HAS NO ON SITE PARKING despite what is stated in the Expedia listing!! Your only option is to park off site and pay £17/day. This is a discount from the £22/day that the garage charges, if you get your parking ticket validated at the hotel prior to leaving, and is a 4 minute walk to the hotel. Other than that, the hotel is nice within a short walking distance to many shops, restaurants/pubs and of course, St. James Park, where Newcastle UFC play.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner et la restauration sont inconstants : certains ont apprécié un bon choix, tandis que d'autres ont trouvé des plats froids ou manquants, de qualité basique et des fermetures occasionnelles. L'ambiance du bar sportif peut être bruyante et ne pas convenir à tout le monde.

Avis de voyageur à ce sujet

6

Kevin

1 déc. 2024

·

A séjourné 1 nuit

The room was nice and clean . The staff are very pleasant. Breakfast was more than disappointing. No plates, bread , bacon or sausages. When it did arrive it was burnt to a crisp.

10

lisa

31 août 2024

·

A séjourné 1 nuit

Great value for money room was spotless,two ladies at the desk were very welcoming and the breakfast lots of choice lovely cooked ,definitely sray here again.Many thanks lisa williams and mum x

4

Karl

5 juin 2025

·

A séjourné 1 nuit

The room was cheap and clean BUT you could climb through the window in the hallway (which doesn't lock) and get into the room. There just doesn't seem to be any management, staff were pleasant but clearly demoralised. No need to worry Ive prebooked breaakfast. The worst breakfast I've ever had, inedible food, scruffy and dirty restaurant, glimpses of the kitchen don't offer any hope that anyone's washed anything this week. The cheapest ingredients across the board, sad offerings of days old ham and fruit and crimes against a buffet fry up. Just awful.

10

Raymond

23 nov. 2024

·

A séjourné 2 nuits

Great Hotel, right in the city center, friendly staff, good breakfast, perfect for a city break

6

Thomas

17 avr. 2025

·

A séjourné 1 nuit

The hotel is located next to St James's Park, so ideal for going to the match, and across the road is the Stack, which is open to the public, and a fantastic experience with lots of street food booths and bars. Great atmosphere on match days but get there early. The hotel is comfortable but lots of external noise from the Stack. The breakfast at the hotel was disappointing, typical buffet selection but the the bacon, sausage, & black pudding was over cooked and tasteless. The reception staff were very helpful.

4

KEVIN

28 janv. 2024

·

A séjourné 1 nuit

On checking in we were informed that the Shark bar was closed. which is inside the hotel .and then told restaurant was also closed.if we had known we would have gone elsewhere as there was no facilities to use in the hotel.breakfast was served in the restaurant area.there was no knifes and forks left no glasses for drinks.certain foods had run out. there was only one yong girl at the resturant entrance which she couldnt really leave her post to help anyone requiring anything.so a bit of a let down this time .the whole experiance really

2

Phillip

24 janv. 2024

·

A séjourné 1 nuit

Sound proofing of the room was abysmal. On the 6th floor and could hear every noise from the outside, including the ambulance sirens from the nearby hospital, regularly through the night. The hotel room was directly outside the lift, which had the loudest automated announcer I've ever heard. The bed was uncomfortable. The restaurant was closed, not told in advance and was a big party of the selection.

6

Alejandra

30 juil. 2023

·

A séjourné 1 nuit

Positives- good location. Nice view of the stadium, by metro station, central, good-size clean modern room, tea facilities, microwave and fridge , very comfortable bed. Negatives- no air conditioning in room (they provide a fan but when it’s really hot in the summer it doesn’t work very well); breakfast area was not nice. Basically they put serving stations in their night bar/club with very basic food which shows no care for the customer experience. It wasn’t. Very expensive but if I am staying in a hotel Like this I would prefer to pay a bit more for a nice breakfast. It is very overpriced and we won’t stay here again.

8

Margaret

12 déc. 2022

·

A séjourné 1 nuit

Good location for shopping. Expensive for the size and standard of the room. Breakfast and breakfast area disappointing.

8

Stephanie

26 août 2025

·

A séjourné 2 nuits

Absolutely friendly staff. Couldn't fault them. The breakfast was disappointing as we got there around 0930, with still an hour to go but there was no bacon or eggs and the urn for hot water was so tepid we couldnt make a cup of tea

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	109 $US
février	116 $US
mars	115 $US
avril	106 $US
mai	117 $US
juin	116 $US
juillet	125 $US
août	95 $US
septembre	134 $US
octobre	122 $US
novembre	125 $US
décembre	119 $US

di	lu	ma	me	je	ve	sa
1 $89	2 $248	3 $127	4 $151	5 $119	6 $130	7 $181
8 $104	9 $110	10 $142	11 $159	12 $123	13 $103	14 $218
15 $104	16 $101	17 $152	18 $142	19 $105	20 $130	21 $204
22 $103	23 $108	24 $133	25 $136	26 $160	27 $323	28 $198
29 $104	30 $123

Sandman Signature Newcastle Hotel

Prix pour Sandman Signature Newcastle Hotel

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Standard Room, 1 King Bed, Stadium View

Accessible Studio, 1 King Bed, Sofa Bed, Kitchenette

Studio, 1 King Bed, Sofa Bed, Kitchenette

Junior Suite, 1 King Bed, Sofa Bed, Kitchenette

Family Suite, 1 King Bed, Bunk Beds, Kitchenette

Twin Studio, 2 Single Beds, Sofa Bed, Kitchenette

Executive Suite, 1 King Bed, Kitchenette, Balcony

Avis des voyageurs sur Sandman Signature Newcastle Hotel

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Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19 $112	20 $153	21 $194	22 $103	23 $110	24 $209
25 $105	26 $93	27 $119	28 $119	29 $117	30 $146	31 $184