Hotel Indigo Newcastle by IHG

The bathroom was tired. It had a cracked sink, mould in the showers and hair everywhere. It looked like it needed a really good deep clean. The kettle also had another guests left over water in.

Very comfy stay, friendly helpful staff, very clean and well maintained facilities, lovely smell in the communal areas and heat location.

Fantastic staff, great breakfast (lots of choice), comfortable room with good lighting, plenty of storage and good mirrors. Only thing I'd find fault with is the tea/coffee facilities were stored in the wardrobe so it had to be taken out to make a cuppa (although they were on a handy tray). Also, whilst almost everything in the room was new and immaculate, this just made the dated condition of the shower tray and tiles more noticeable. Overall I would stay again.

Makes one down as not enough parking but great start otherwise, lovely breakwater choice too

Staff were all great and helpful