Iberostar Waves Paraíso Beach - All Inclusive
216 USD
a notte
Media per ottobre
Prezzi per Iberostar Waves Paraíso Beach - All Inclusive
Seleziona le date per controllare prezzi e disponibilità
216 USD
a notte
Media per ottobre
Prezzi medi mensili
Presso Iberostar Waves Paraíso Beach - All Inclusive, il prezzo per notte è in media di 161 USD nel mese più economico (settembre) e di 450 USD nel mese più caro (febbraio), in base agli ultimi 12 mesi.
| Mese | Prezzo medio |
|---|---|
| gennaio | 369 USD |
| febbraio | 450 USD |
| marzo | 359 USD |
| aprile | 341 USD |
| maggio | 237 USD |
| luglio | 185 USD |
| agosto | 178 USD |
| settembre | 161 USD |
| ottobre | 216 USD |
| novembre | 321 USD |
| dicembre | 329 USD |
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ott · 216 USD
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Prezzo più alto: febbraio (circa 450 USD)
Prezzo più basso: settembre (circa 161 USD)
Informazioni su questa struttura
Lasciati coccolare presso la spa, dove ti attendono massaggi, trattamenti per il corpo e trattamenti per il viso. Mentre il golfista della famiglia si diverte sul campo da golf, potrai scegliere dall'ampia gamma di servizi ricreativi dispon...
Servizi
Lasciati coccolare presso la spa, dove ti attendono massaggi, trattamenti per il corpo e trattamenti per il viso. Mentre il golfista della famiglia si diverte sul campo da golf, potrai scegliere dall'ampia gamma di servizi ricreativi disponibili, che includono una discoteca e un centro fitness.
Servizi per le aziende
Potrai usufruire di un business center, un pratico servizio di lavanderia e lavaggio a secco e una reception aperta 24 ore su 24. Il un parcheggio con servizio di ritiro e riconsegna auto gratuito è disponibile in loco.
Ristorazione
Iberostar Waves Paraíso Beach - All Inclusive vanta un buon ristorante, Buffet La Plaza. Rilassati con un drink rinfrescante: troverai un bar sulla spiaggia, un bar a bordo piscina e 5 bar/lounge. La colazione a buffet viene servita gratuitamente tutti i giorni dalle ore 07:00 alle ore 10:00.
Camere
Rilassati in una delle 424 camere con aria condizionata della struttura, complete di minibar e TV a schermo piatto. Le camere sono dotate di balcone. I canali via satellite e console per videogiochi sono l'ideale per concedersi un po' di svago, mentre il Wi-Fi gratuito ti consente di restare in contatto con il mondo. Il bagno in camera dispone di vasca o doccia, set di cortesia gratuiti e asciugacapelli.
Posizione
Iberostar Waves Paraíso Beach - All Inclusive in riva all'oceano, a Playa del Carmen, è a 1 minuti di auto da Playa Paraiso Golf Course e 9 minuti da Spiaggia Maroma.
Nelle vicinanze
Playa Paraiso Golf Course(0.3 miglia)
Paradise Beach(0.8 miglia)
Boutique del Cirque du Soleil a Vidanta Riviera Maya(1.1 miglia)
Campo da Golf Nicklaus Design(1.2 miglia)
Sanctuary Pool(1.7 miglia)
Spiaggia Maroma(2.8 miglia)
Tres Rios Ecopark (parco)(6.3 miglia)
Giardino botanico Dr. Alfredo Barrera Marin(6.8 miglia)
Santuario della Speranza e della Capsula del tempo(6.8 miglia)
Campo da Golf El Camaleón Mayakoba(7.8 miglia)
Monumento Ruta de los Cenotes(8 miglia)
Jungle Spa(9.1 miglia)
Chiesa Cattolica di San José(9.4 miglia)
Piazza cittadina di Puerto Morelos(9.4 miglia)
Spiaggia di Ojo de Agua(9.4 miglia)
Aeroporto Internazionale di Cozumel (CZM)(33.9 miglia)
Aeroporto Internazionale di Cancún (CUN)(23.8 miglia)
Aeroporto internazionale di Tulum (TQO)(77.9 miglia)
Posizione
Carretera Chetumal - Puerto Juarez km 309, Playa del Carmen, Quintana Roo, Messico
Playa Paraiso Golf Course (0.3 miglia)
Paradise Beach (0.8 miglia)
Boutique del Cirque du Soleil a Vidanta Riviera Maya (1.1 miglia)
Campo da Golf Nicklaus Design (1.2 miglia)
Sanctuary Pool (1.7 miglia)
Spiaggia Maroma (2.8 miglia)
Opzioni camera
5
Camera Premium (Tropical View)
Dettagli della camera
1 Letto Matrimoniale Large
2 Letti Matrimoniali Alla Francese
Posti letto: 3
366 ft²
BalconeAria condizionataWi-Fi (gratuito)Bagno privato
5
Camera Premium
Dettagli della camera
1 Letto Matrimoniale Large
2 Letti Matrimoniali Alla Francese
Posti letto: 3
366 ft²
BalconeAria condizionataWi-Fi (gratuito)Bagno privato
6
Camera Premium, lato piscina
Dettagli della camera
1 Letto Matrimoniale Large
2 Letti Matrimoniali Alla Francese
Posti letto: 3
366 ft²
BalconeAria condizionataWi-Fi (gratuito)Bagno privato
5
Suite Junior (Beach Access)
Dettagli della camera
1 Letto Matrimoniale Large
2 Letti Matrimoniali Alla Francese
Posti letto: 3
388 ft²
BalconeAria condizionataWi-Fi (gratuito)Bagno privato
5
Camera Premium (Pure Wellness)
Dettagli della camera
1 Letto Matrimoniale Large
2 Letti Matrimoniali Alla Francese
Posti letto: 3
366 ft²
BalconeAria condizionataWi-Fi (gratuito)Bagno privato
5
Camera Premium (Promo)
Dettagli della camera
1 Letto Matrimoniale Large
2 Letti Matrimoniali Alla Francese
Posti letto: 3
366 ft²
BalconeAria condizionataWi-Fi (gratuito)Bagno privato
6
Suite Junior, lato spiaggia
Dettagli della camera
2 Letti Matrimoniali Alla Francese
Posti letto: 3
474 ft²
BalconeAria condizionataWi-Fi (gratuito)Bagno privato
Recensioni degli ospiti su Iberostar Waves Paraíso Beach - All Inclusive
8.5
Molto buono
Sulla base di 1000 recensioni verificate
Per quale tipo di viaggio viene scelta la struttura?
Lavoro
1%
In coppia
35%
Famiglia
48%
Gruppo
13%
In solitaria
1%
Cosa pensano gli ospiti
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
All'Iberostar Waves Paraíso Beach - All Inclusive, i viaggiatori lodano la rigogliosa vegetazione e la fauna selvatica, le ampie piscine, l'accesso alla spiaggia e, in generale, il personale cordiale, notando però le grandi dimensioni del resort che richiedono di camminare o di aspettare le navette.
Mostra di piùTi è stato utile?
Cosa pensano gli ospiti
All'Iberostar Waves Paraíso Beach - All Inclusive, i viaggiatori lodano la rigogliosa vegetazione e la fauna selvatica, le ampie piscine, l'accesso alla spiaggia e, in generale, il personale cordiale, notando però le grandi dimensioni del resort che richiedono di camminare o di aspettare le navette.
Le opinioni sui ristoranti sono contrastanti, con buffet ripetitivi, disponibilità limitata di prenotazioni à la carte e un servizio bar debole o lento, anche se alcuni ospiti hanno apprezzato la varietà e i ristoranti specializzati. Le camere sono generalmente spaziose ma datate, con problemi ricorrenti all'aria condizionata, poche prese di corrente e occasionali problemi di manutenzione. Molti menzionano presentazioni insistenti per programmi di membership, chiusure anticipate delle piscine e una carenza di lettini, oltre alla presenza stagionale di alghe che influiscono sulla balneazione. Ci si può aspettare un grande resort immerso nella natura, adatto alle famiglie, con piscine e attività vivaci, piuttosto che un soggiorno boutique o incentrato sulla vita notturna.
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Servizi
Enorme resort con una vasta rete di piscine e diversi bar a bordo vasca, una buona palestra e un campo da golf ben considerato. Le segnalazioni ricorrenti riguardano la scarsità di lettini, la chiusura anticipata di piscine e bar, l'incoerenza delle navette, l'assenza di servizio in camera e alcune strutture che richiedono prenotazioni o un costo aggiuntivo.
Recensioni degli ospiti correlate
6
Rehina Afanasyeva
7 mar 2024
·
Soggiorno di 7 notti
A la carte dining was pretty good but make sure that your time in advance. Also, you cannot book all nights you want, it's limited based on the amount of time you spend at the hotel. We spent 7 nights and were able to book only 3 times at a la carte restaurants. Pools were cold, to the degree that even kids didn't want to be in the water. It was not enough chaise longs both at the beach and poolside. They have a ton of Balinese beds you can book for money ($20-30 a day depends on location) but they stay empty and take up the room where chaise longs could be. Long lines at the pool and beach bars. Cocktails were not good. The territory in large, very green and beautiful with a ton of wildlife - agouti, coati, peacocks, spider monkeys in one area. that was probably the best. The beach is good, no big waves no big rocks (but still some some be careful). There were some seaweed but not much and hotel personnel took pretty good care of it.
A la carte dining was pretty good but make sure that your time in advance. Also, you cannot book all nights you want, it's limited based on the amount of time you spend at the hotel. We spent 7 nights and were able to book only 3 times at a la carte restaurants. Pools were cold, to the degree that even kids didn't want to be in the water. It was not enough chaise longs both at the beach and poolside. They have a ton of Balinese beds you can book for money ($20-30 a day depends on location) but they stay empty and take up the room where chaise longs could be. Long lines at the pool and beach bars. Cocktails were not good. The territory in large, very green and beautiful with a ton of wildlife - agouti, coati, peacocks, spider monkeys in one area. that was probably the best. The beach is good, no big waves no big rocks (but still some some be careful). There were some seaweed but not much and hotel personnel took pretty good care of it.
8
Paul
1 dic 2023
·
Soggiorno di 7 notti
The check in process was so slow. I wish they had a 24 hour room service or snack bar.
The check in process was so slow. I wish they had a 24 hour room service or snack bar.
8
Beata Dorota
13 mar 2025
·
Soggiorno di 9 notti
This hotel is beautiful, has nice beach but only 5 palm trees on it. Every morning before 7 :00 am we had to reserve sunbed because there weren't many of them . Same at the pool. Food was ok in the buffet. Dinners at the restaurant were very good.
This hotel is beautiful, has nice beach but only 5 palm trees on it. Every morning before 7 :00 am we had to reserve sunbed because there weren't many of them . Same at the pool. Food was ok in the buffet. Dinners at the restaurant were very good.
10
Marco Mario
2 giu 2024
·
Soggiorno di 4 notti
Excellent hotel excellent staff and facilities. It only needs more bars and snack options around the pool area
Excellent hotel excellent staff and facilities. It only needs more bars and snack options around the pool area
6
Kevin
5 ott 2025
·
Soggiorno di 6 notti
Buckle in for a honest review from someone who visits a lot of resorts (with the wife and one 16 year old. The property is massive. I had a 10 minute walk to the beach from my room. They have golf cart shuttles running around. A lot are nice and pick you up, a couple will run you over when you try to hitch a ride. The property grounds are a beautiful jungle setting and well maintained. I stayed at beach / del mar side (poor people side). Check in was normal, then to the "concierge" to "learn" about the property. All they want is to get you into a time share meeting. They will waste all you time until you get up a leave. The rooms are showing their age (showers are worn, leaking, tub was cracked, inches of caulk covering everything) All the restaurants are outside, Jungle mosquitos. Dinner buffet is for the mosquitos to eat you, not so you can eat the buffet. We liked the food. we mainly stayed with the buffet. Lots of bacon, eggs, guacamole, and well marinated meats. (and rabbit food) Hit or miss is the theme of this resort. Sometimes the waiters were awesome. Several times I had to get up and get my own water from the waiter stand(after waiting 10 minutes and eating half my food) Lots of entertainment and they include everyone (most of the time) They did ignore our request to join once and went out and gathered Spanish speaking families instead. nice gym. The tiers of the hotel is just petty. They won't even give you mosquito repellent unless you upgrade.
Buckle in for a honest review from someone who visits a lot of resorts (with the wife and one 16 year old. The property is massive. I had a 10 minute walk to the beach from my room. They have golf cart shuttles running around. A lot are nice and pick you up, a couple will run you over when you try to hitch a ride. The property grounds are a beautiful jungle setting and well maintained. I stayed at beach / del mar side (poor people side). Check in was normal, then to the "concierge" to "learn" about the property. All they want is to get you into a time share meeting. They will waste all you time until you get up a leave. The rooms are showing their age (showers are worn, leaking, tub was cracked, inches of caulk covering everything) All the restaurants are outside, Jungle mosquitos. Dinner buffet is for the mosquitos to eat you, not so you can eat the buffet. We liked the food. we mainly stayed with the buffet. Lots of bacon, eggs, guacamole, and well marinated meats. (and rabbit food) Hit or miss is the theme of this resort. Sometimes the waiters were awesome. Several times I had to get up and get my own water from the waiter stand(after waiting 10 minutes and eating half my food) Lots of entertainment and they include everyone (most of the time) They did ignore our request to join once and went out and gathered Spanish speaking families instead. nice gym. The tiers of the hotel is just petty. They won't even give you mosquito repellent unless you upgrade.
8
Natasha
10 ott 2025
·
Soggiorno di 7 notti
Rate it 4.5, the cons are small complaints. Loved the resort, we had an amazing time. Would go back again to Lindo/Maya. Pro: -Buffet food is yummy with lots of variety and guac. -Lots of night entertainment options. -Room clean and good a/c. -Lots of walking, only wait 5-10 mins for golf cart. -Beach is beautiful and clean. -1hr included Kayak/SUP, cost $20US insurance for the week -Aquafit, beach games, gym were great -Service amazing. Con: -Buffet is outside, hot and lots of mosquitos. Bring bug spray! -Book a la carte reservations on app at 7am day of or walk in restaurants could have a waitlist. -Coatis out of control, don’t feed them or eat at the beach. -There was often a mix up with buffet nights compared to app. -We did the VIP breakfast and received 50$US towards excursion, be prepared they are very pushy. A la cartes: -Smoke house: wouldn’t recommend. chicken thighs ok, desserts were good -Mediterranean: apps and dessert good -Hacienda: Really good, similar food as Mexican buffet night. -French: Must go!
Rate it 4.5, the cons are small complaints. Loved the resort, we had an amazing time. Would go back again to Lindo/Maya. Pro: -Buffet food is yummy with lots of variety and guac. -Lots of night entertainment options. -Room clean and good a/c. -Lots of walking, only wait 5-10 mins for golf cart. -Beach is beautiful and clean. -1hr included Kayak/SUP, cost $20US insurance for the week -Aquafit, beach games, gym were great -Service amazing. Con: -Buffet is outside, hot and lots of mosquitos. Bring bug spray! -Book a la carte reservations on app at 7am day of or walk in restaurants could have a waitlist. -Coatis out of control, don’t feed them or eat at the beach. -There was often a mix up with buffet nights compared to app. -We did the VIP breakfast and received 50$US towards excursion, be prepared they are very pushy. A la cartes: -Smoke house: wouldn’t recommend. chicken thighs ok, desserts were good -Mediterranean: apps and dessert good -Hacienda: Really good, similar food as Mexican buffet night. -French: Must go!
6
maricela
6 set 2023
·
Soggiorno di 4 notti
It’s a nice place but they don’t have times or hours on any of the places to get food at so you don’t know what time you can eat unless you find someone to help you , they also tell you about their “90 min presentation” but they are trying to get you to be a member which is fine but it’s way over 90 mins and they say they’re not going to pressure you but once you say no they keep “trying to make it work” over all nice place just keep in mind that they will try to make you do their 90 minute presentation that’s way over 90 minutes with a free breakfast which was okay but you’re there for vacation not to be held down for 4 hours plus… also the pools close at 7 which is annoying
It’s a nice place but they don’t have times or hours on any of the places to get food at so you don’t know what time you can eat unless you find someone to help you , they also tell you about their “90 min presentation” but they are trying to get you to be a member which is fine but it’s way over 90 mins and they say they’re not going to pressure you but once you say no they keep “trying to make it work” over all nice place just keep in mind that they will try to make you do their 90 minute presentation that’s way over 90 minutes with a free breakfast which was okay but you’re there for vacation not to be held down for 4 hours plus… also the pools close at 7 which is annoying
10
Charles M
18 ott 2025
·
Soggiorno di 7 notti
Pool was clean. Hotel is too large . Spread out.
Pool was clean. Hotel is too large . Spread out.
10
Salman
6 ott 2025
·
Soggiorno di 7 notti
Amazing resort. They should open access to bars across all resorts. Also they need to have a 24/7 bar and food service. Closing everything at 1am is diabolical. Besides everything closing at 1am my experience at this resort was exquisite.
Amazing resort. They should open access to bars across all resorts. Also they need to have a 24/7 bar and food service. Closing everything at 1am is diabolical. Besides everything closing at 1am my experience at this resort was exquisite.
8
Jeffery
28 feb 2023
·
Soggiorno di 9 notti
Very nice property. Staff was excellent in every section. Very hard to find pool chairs. Most were blocked off before 8:00 a.m.
Very nice property. Staff was excellent in every section. Very hard to find pool chairs. Most were blocked off before 8:00 a.m.
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Pulizia
La struttura e le camere sono spesso descritte come pulite e ben tenute, con il servizio di pulizia che riceve spesso elogi. Tuttavia, ci sono lamentele periodiche riguardanti bagni a bordo piscina sporchi o maleodoranti, occasionali infestazioni e problemi di manutenzione come acqua marrone che fuoriesce dai rubinetti.
Recensioni degli ospiti correlate
4
Niki
24 mag 2024
·
Soggiorno di 4 notti
Brown water would come out of my shower head before it became “clear” and the rooms weren’t really clean
Brown water would come out of my shower head before it became “clear” and the rooms weren’t really clean
8
Doris
23 ott 2025
·
Soggiorno di 11 notti
Große Zimmer/Bad, gute Reinigung. Weitläufige Anlage mit verschiedensten Tieren. Verschiedene Restaurants die vorher reserviert werden müssen. Tische und Geschirr könnten besser gereinigt und gepflegt werden, viel Essensauswahl. Gutes Fitnessstudio.
Große Zimmer/Bad, gute Reinigung. Weitläufige Anlage mit verschiedensten Tieren. Verschiedene Restaurants die vorher reserviert werden müssen. Tische und Geschirr könnten besser gereinigt und gepflegt werden, viel Essensauswahl. Gutes Fitnessstudio.
6
Memo
18 set 2025
·
Soggiorno di 2 notti
Instalaciones muy grandes con nuchas opciones de alberca, pero, falta mas limpieza, la piscina estaba sucia muy sucia y tambien falta mas atencion al cliente, para que los empleados estan de mal humor todo el tiempo con su cara de enojados, solo 2 empleados de todos tuvieron una excelente atencion.
Instalaciones muy grandes con nuchas opciones de alberca, pero, falta mas limpieza, la piscina estaba sucia muy sucia y tambien falta mas atencion al cliente, para que los empleados estan de mal humor todo el tiempo con su cara de enojados, solo 2 empleados de todos tuvieron una excelente atencion.
6
Cruz
17 ago 2025
·
Soggiorno di 6 notti
limpio,
limpio,
10
IRINEU M BARROS NT
13 nov 2025
·
Soggiorno di 4 notti
Td limpinho
Td limpinho
10
Dennis
2 dic 2025
·
Soggiorno di 7 notti
Room was very clean and service provided daily
Room was very clean and service provided daily
10
Sandra
1 giu 2025
·
Soggiorno di 7 notti
Beautiful property and right on the beach. Beautiful pool but we did not spend much time there since always at the beach. Rooms very comfortable and cleaned daily for us. Staff are all very friendly and super helpful. Food was amazing - loved the buffet!! Staff would come out to talk to us in the restaurant and to make sure we were happy. We answered yes it’s amazing!! It’s a large resort but there is transportation within the resort to take around. Highly recommend!!
Beautiful property and right on the beach. Beautiful pool but we did not spend much time there since always at the beach. Rooms very comfortable and cleaned daily for us. Staff are all very friendly and super helpful. Food was amazing - loved the buffet!! Staff would come out to talk to us in the restaurant and to make sure we were happy. We answered yes it’s amazing!! It’s a large resort but there is transportation within the resort to take around. Highly recommend!!
8
Latoya
21 lug 2025
·
Soggiorno di 4 notti
The overall property was beautiful and staff is friendly and helpful but it isn’t walkable. We also saw a roach in our room at the end of our stay.
The overall property was beautiful and staff is friendly and helpful but it isn’t walkable. We also saw a roach in our room at the end of our stay.
2
Daniela
22 set 2024
·
Soggiorno di 3 notti
Upgraded for $300 when checking in at 11 AM and told room would be ready in an hour.. did not get room until 6 PM. Receptionist and concierge would just point fingers at each other and kept us going back and forth. We’ve been to iberostars in many countries and this location 3x, but this was the most disappointing trip. Moreover, the bathrooms by the pools need to be cleaned more often. They smell terrible and most of them are usually overflowing.
Upgraded for $300 when checking in at 11 AM and told room would be ready in an hour.. did not get room until 6 PM. Receptionist and concierge would just point fingers at each other and kept us going back and forth. We’ve been to iberostars in many countries and this location 3x, but this was the most disappointing trip. Moreover, the bathrooms by the pools need to be cleaned more often. They smell terrible and most of them are usually overflowing.
8
Joe
8 lug 2025
·
Soggiorno di 4 notti
This was our third time at this resort, but we will probably go somewhere else next time. The Good: Both the pool and the beach areas are huge, and they have plenty of lounge chairs and shady huts. The bartenders are very friendly, and they make delicious drinks quickly and efficiently. The entertainment team is always great and we have a lot of fun with their games and shows. The property is beautiful, and the rooms are 11/10 clean each day when you return to them. The Bad: The food has never been great at any of the all-inclusives we have stayed at in the Cancun area. But my wife and I both got food poisoning from the Brazilian restaurant this time, which soured our short trip. Also, we love that there is beautiful wildlife on the resort, like peacocks, flamingos, parrots, and agoutis. But the coatis have visibly multiplied and it is a bit gross seeing them jumping on people's pool towels and digging in the trash cans. We love Cancun and we will be back! But perhaps we will spend a bit more next time in an attempt to get higher quality food.
This was our third time at this resort, but we will probably go somewhere else next time. The Good: Both the pool and the beach areas are huge, and they have plenty of lounge chairs and shady huts. The bartenders are very friendly, and they make delicious drinks quickly and efficiently. The entertainment team is always great and we have a lot of fun with their games and shows. The property is beautiful, and the rooms are 11/10 clean each day when you return to them. The Bad: The food has never been great at any of the all-inclusives we have stayed at in the Cancun area. But my wife and I both got food poisoning from the Brazilian restaurant this time, which soured our short trip. Also, we love that there is beautiful wildlife on the resort, like peacocks, flamingos, parrots, and agoutis. But the coatis have visibly multiplied and it is a bit gross seeing them jumping on people's pool towels and digging in the trash cans. We love Cancun and we will be back! But perhaps we will spend a bit more next time in an attempt to get higher quality food.
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Camere
Le camere sono generalmente spaziose e confortevoli ma datate, con problemi ricorrenti all'aria condizionata, poche prese di corrente e occasionali problemi di manutenzione; alcuni ospiti hanno anche notato rumore proveniente dalla fauna selvatica e un minibar in camera molto limitato.
Recensioni degli ospiti correlate
6
sally
10 giu 2024
·
Soggiorno di 4 notti
That you can’t control the ac temp, the motion sensoring that turned the ac off while I’m trying to sleep. WiFi was good, food was good. The pool temperature is unacceptable, there needs to be more shady areas to cool off
That you can’t control the ac temp, the motion sensoring that turned the ac off while I’m trying to sleep. WiFi was good, food was good. The pool temperature is unacceptable, there needs to be more shady areas to cool off
8
Renee Antoinette Fernandez
10 gen 2024
·
Soggiorno di 5 notti
We love this complex and the beach hotel but the rooms really need an update. The Dining, entertainment, beach and pools are outstanding but the rooms are in need of an update and seem rundown. There was a gross stain on the futon in the room. The AC was set to about 72 and no colder so it was hot and humid and must in the room. It’s tight for a family of four. We’ve been a couple times though and outside of the rooms it’s a great place and a good time. If we go again I may see if there’s a suite we can opt for.
We love this complex and the beach hotel but the rooms really need an update. The Dining, entertainment, beach and pools are outstanding but the rooms are in need of an update and seem rundown. There was a gross stain on the futon in the room. The AC was set to about 72 and no colder so it was hot and humid and must in the room. It’s tight for a family of four. We’ve been a couple times though and outside of the rooms it’s a great place and a good time. If we go again I may see if there’s a suite we can opt for.
4
Joshua
20 lug 2023
·
Soggiorno di 5 notti
After putting in several calls and tickets about the ai conditioning, we finally came to the realization that it wasn’t going to get better. They put an override on the unit, allowing us to turn it to 16 Celsius (should be 60 Fahrenheit) but my best guess was that it never got below 80 in our room at all times. Our 5 and 7 year old sweat through their pajamas, for Pete’s sake. Listen, I know it’s hot, I’m not ridiculous, but could someone not have just said, hey, this is the best we can do? The pool was nice, the beach was clean, but I’m not sure it was worth the $500 upgrade to be able to have beach access. Our kids did enjoy Star Camp and won’t stop talking about it so there is a plus. The bartenders know what they are doing and do it well. I don’t think we’ll be returning anytime soon and if we do, it’ll be to a resort with the a/c pumping.
After putting in several calls and tickets about the ai conditioning, we finally came to the realization that it wasn’t going to get better. They put an override on the unit, allowing us to turn it to 16 Celsius (should be 60 Fahrenheit) but my best guess was that it never got below 80 in our room at all times. Our 5 and 7 year old sweat through their pajamas, for Pete’s sake. Listen, I know it’s hot, I’m not ridiculous, but could someone not have just said, hey, this is the best we can do? The pool was nice, the beach was clean, but I’m not sure it was worth the $500 upgrade to be able to have beach access. Our kids did enjoy Star Camp and won’t stop talking about it so there is a plus. The bartenders know what they are doing and do it well. I don’t think we’ll be returning anytime soon and if we do, it’ll be to a resort with the a/c pumping.
6
Kevin
5 ott 2025
·
Soggiorno di 6 notti
Buckle in for a honest review from someone who visits a lot of resorts (with the wife and one 16 year old. The property is massive. I had a 10 minute walk to the beach from my room. They have golf cart shuttles running around. A lot are nice and pick you up, a couple will run you over when you try to hitch a ride. The property grounds are a beautiful jungle setting and well maintained. I stayed at beach / del mar side (poor people side). Check in was normal, then to the "concierge" to "learn" about the property. All they want is to get you into a time share meeting. They will waste all you time until you get up a leave. The rooms are showing their age (showers are worn, leaking, tub was cracked, inches of caulk covering everything) All the restaurants are outside, Jungle mosquitos. Dinner buffet is for the mosquitos to eat you, not so you can eat the buffet. We liked the food. we mainly stayed with the buffet. Lots of bacon, eggs, guacamole, and well marinated meats. (and rabbit food) Hit or miss is the theme of this resort. Sometimes the waiters were awesome. Several times I had to get up and get my own water from the waiter stand(after waiting 10 minutes and eating half my food) Lots of entertainment and they include everyone (most of the time) They did ignore our request to join once and went out and gathered Spanish speaking families instead. nice gym. The tiers of the hotel is just petty. They won't even give you mosquito repellent unless you upgrade.
Buckle in for a honest review from someone who visits a lot of resorts (with the wife and one 16 year old. The property is massive. I had a 10 minute walk to the beach from my room. They have golf cart shuttles running around. A lot are nice and pick you up, a couple will run you over when you try to hitch a ride. The property grounds are a beautiful jungle setting and well maintained. I stayed at beach / del mar side (poor people side). Check in was normal, then to the "concierge" to "learn" about the property. All they want is to get you into a time share meeting. They will waste all you time until you get up a leave. The rooms are showing their age (showers are worn, leaking, tub was cracked, inches of caulk covering everything) All the restaurants are outside, Jungle mosquitos. Dinner buffet is for the mosquitos to eat you, not so you can eat the buffet. We liked the food. we mainly stayed with the buffet. Lots of bacon, eggs, guacamole, and well marinated meats. (and rabbit food) Hit or miss is the theme of this resort. Sometimes the waiters were awesome. Several times I had to get up and get my own water from the waiter stand(after waiting 10 minutes and eating half my food) Lots of entertainment and they include everyone (most of the time) They did ignore our request to join once and went out and gathered Spanish speaking families instead. nice gym. The tiers of the hotel is just petty. They won't even give you mosquito repellent unless you upgrade.
8
Raychelle
29 mag 2023
·
Soggiorno di 5 notti
I enjoyed it a lot but the air conditioning could be cooler
I enjoyed it a lot but the air conditioning could be cooler
6
Crystal j
1 dic 2025
·
Soggiorno di 4 notti
The food was good, rooms were ok we paid for an upgrade but come to find out the rooms are the same so that was a waste of money unless you are upgrading to the Beach. The drinks were terrible compared to other resorts we have stayed at in that area. The beach was extremely crowded and there was only one bar and the line would take you 15 min to get even a juice. There was also a line everyday if you were a little later for breakfast or dinner at the buffet. We were there by 8:30 and solid line for the main one. Good thing there was a second one we found and didn’t have to wait long cause our toddler gets impatient. Overall it was not terrible but we won’t be going back to that particular Iberostar we have stayed at many others in the area that have better drinks, no lines for food and a lot less crowded. It was a pretty resort though, I think the resort next door was probably better we went to a show over there and really enjoyed it.
The food was good, rooms were ok we paid for an upgrade but come to find out the rooms are the same so that was a waste of money unless you are upgrading to the Beach. The drinks were terrible compared to other resorts we have stayed at in that area. The beach was extremely crowded and there was only one bar and the line would take you 15 min to get even a juice. There was also a line everyday if you were a little later for breakfast or dinner at the buffet. We were there by 8:30 and solid line for the main one. Good thing there was a second one we found and didn’t have to wait long cause our toddler gets impatient. Overall it was not terrible but we won’t be going back to that particular Iberostar we have stayed at many others in the area that have better drinks, no lines for food and a lot less crowded. It was a pretty resort though, I think the resort next door was probably better we went to a show over there and really enjoyed it.
6
Magarita
10 giu 2025
·
Soggiorno di 5 notti
Love the Staff! Hospitality was a 10/10! Beautiful Area and Landscaping. The room furniture was very outdated and when they mentioned a mini bar in the description it was a small refrigerator with 6 sodas and 2 beers max. This resort was very family oriented and more for couples I wouldn’t recommend it for singles or friend groups. But other than that it was very relaxing and super lowkey not a party resort whatsoever.
Love the Staff! Hospitality was a 10/10! Beautiful Area and Landscaping. The room furniture was very outdated and when they mentioned a mini bar in the description it was a small refrigerator with 6 sodas and 2 beers max. This resort was very family oriented and more for couples I wouldn’t recommend it for singles or friend groups. But other than that it was very relaxing and super lowkey not a party resort whatsoever.
6
Abdulkadir
19 dic 2023
·
Soggiorno di 5 notti
Rooms are out-dated, not well equipped and pretty noisy.
Rooms are out-dated, not well equipped and pretty noisy.
8
Luis Fernando
25 nov 2024
·
Soggiorno di 5 notti
Las habitaciones son un poco viejas!! El aire acondicionado no apagaba.
Las habitaciones son un poco viejas!! El aire acondicionado no apagaba.
10
Salvedin
1 mag 2023
·
Soggiorno di 7 notti
We stayed in one of the beach access rooms, which was awesome it took us about a minute to get to the beach from our room, which was very close to the pool as well. However, getting to the lobby area and buffet for breakfast is a pretty long walk unless you catch a ride which is not too long of a wait at their checkpoints. I would definitely recommend staying here, there are lots of options for food and activities. The only thing I will add is the entertainment at night was a bit late for us, lots of the "main" shows started at 9:45pm when we were there and we were exhausted from being on the beach/pool all day so we usually skipped that and went to bed. Also, the wildlife there is beautiful I loved seeing all the animals daily. :)
We stayed in one of the beach access rooms, which was awesome it took us about a minute to get to the beach from our room, which was very close to the pool as well. However, getting to the lobby area and buffet for breakfast is a pretty long walk unless you catch a ride which is not too long of a wait at their checkpoints. I would definitely recommend staying here, there are lots of options for food and activities. The only thing I will add is the entertainment at night was a bit late for us, lots of the "main" shows started at 9:45pm when we were there and we were exhausted from being on the beach/pool all day so we usually skipped that and went to bed. Also, the wildlife there is beautiful I loved seeing all the animals daily. :)
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Servizio
Il personale è ampiamente descritto come cordiale e disponibile. Le lamentele ricorrenti includono presentazioni insistenti per programmi di membership/timeshare, check-in e prenotazioni lenti o poco chiari e una reattività irregolare.
Recensioni degli ospiti correlate
10
Rod
13 nov 2025
·
Soggiorno di 7 notti
All staff exceptional service
All staff exceptional service
6
Mike
3 gen 2023
·
Soggiorno di 19.359 notti
A 3 star experience. Hotel grounds offered a lot, plenty of activies and action every day, food is pretty good for the price. The service lacked in several instances, and the hard sell on becoming a member (90min presentation took 3hrs) was approached entirely the wrong way. Skip that offer. Overall we had a good time, but will not be coming back.
A 3 star experience. Hotel grounds offered a lot, plenty of activies and action every day, food is pretty good for the price. The service lacked in several instances, and the hard sell on becoming a member (90min presentation took 3hrs) was approached entirely the wrong way. Skip that offer. Overall we had a good time, but will not be coming back.
10
Alexa
21 ott 2025
·
Soggiorno di 7 notti
Super happy and helpful staff- only true issue is the “i need to get you into a presentation” hassle. But they’re fully aware it’s an annoyance and if you give slight pushback, they’re more than willing to offer ibeurostar cash you can then use towards amenities and off site activities. other than that- everything and everyone was truly amazing. every day they’re doing something to upkeep the property. adorable animals all over. . !! helpful tip !! we found out too late lol-GOOGLE maps has the resort and can make it easier to find restaurants or areas of the place before you get the lay of the land. Enjoy vacation :)
Super happy and helpful staff- only true issue is the “i need to get you into a presentation” hassle. But they’re fully aware it’s an annoyance and if you give slight pushback, they’re more than willing to offer ibeurostar cash you can then use towards amenities and off site activities. other than that- everything and everyone was truly amazing. every day they’re doing something to upkeep the property. adorable animals all over. . !! helpful tip !! we found out too late lol-GOOGLE maps has the resort and can make it easier to find restaurants or areas of the place before you get the lay of the land. Enjoy vacation :)
6
Kevin
5 ott 2025
·
Soggiorno di 6 notti
Buckle in for a honest review from someone who visits a lot of resorts (with the wife and one 16 year old. The property is massive. I had a 10 minute walk to the beach from my room. They have golf cart shuttles running around. A lot are nice and pick you up, a couple will run you over when you try to hitch a ride. The property grounds are a beautiful jungle setting and well maintained. I stayed at beach / del mar side (poor people side). Check in was normal, then to the "concierge" to "learn" about the property. All they want is to get you into a time share meeting. They will waste all you time until you get up a leave. The rooms are showing their age (showers are worn, leaking, tub was cracked, inches of caulk covering everything) All the restaurants are outside, Jungle mosquitos. Dinner buffet is for the mosquitos to eat you, not so you can eat the buffet. We liked the food. we mainly stayed with the buffet. Lots of bacon, eggs, guacamole, and well marinated meats. (and rabbit food) Hit or miss is the theme of this resort. Sometimes the waiters were awesome. Several times I had to get up and get my own water from the waiter stand(after waiting 10 minutes and eating half my food) Lots of entertainment and they include everyone (most of the time) They did ignore our request to join once and went out and gathered Spanish speaking families instead. nice gym. The tiers of the hotel is just petty. They won't even give you mosquito repellent unless you upgrade.
Buckle in for a honest review from someone who visits a lot of resorts (with the wife and one 16 year old. The property is massive. I had a 10 minute walk to the beach from my room. They have golf cart shuttles running around. A lot are nice and pick you up, a couple will run you over when you try to hitch a ride. The property grounds are a beautiful jungle setting and well maintained. I stayed at beach / del mar side (poor people side). Check in was normal, then to the "concierge" to "learn" about the property. All they want is to get you into a time share meeting. They will waste all you time until you get up a leave. The rooms are showing their age (showers are worn, leaking, tub was cracked, inches of caulk covering everything) All the restaurants are outside, Jungle mosquitos. Dinner buffet is for the mosquitos to eat you, not so you can eat the buffet. We liked the food. we mainly stayed with the buffet. Lots of bacon, eggs, guacamole, and well marinated meats. (and rabbit food) Hit or miss is the theme of this resort. Sometimes the waiters were awesome. Several times I had to get up and get my own water from the waiter stand(after waiting 10 minutes and eating half my food) Lots of entertainment and they include everyone (most of the time) They did ignore our request to join once and went out and gathered Spanish speaking families instead. nice gym. The tiers of the hotel is just petty. They won't even give you mosquito repellent unless you upgrade.
10
Jaslyn
24 ago 2025
·
Soggiorno di 5 notti
The staff were all kind, respectful and very attentive to me and my family. I felt right at home and felt safe at this resort! Definitely will be returning with a larger group next time
The staff were all kind, respectful and very attentive to me and my family. I felt right at home and felt safe at this resort! Definitely will be returning with a larger group next time
10
Saifuldeen
8 nov 2025
·
Soggiorno di 4 notti
I’m really impressed if huge resort stuff are coordinate front desk especially Alejandro all of them just fine clean food qualities. Good events every night go ahead and try it.
I’m really impressed if huge resort stuff are coordinate front desk especially Alejandro all of them just fine clean food qualities. Good events every night go ahead and try it.
4
Jad
2 mag 2024
·
Soggiorno di 4 notti
Very rude staff - we were told we would be attending a "presentation"about the benefits of signing a long term arrangement with the resort. We were also told it\'d be very brief/informal. Then we are joined by a sales person for breakfast who did not even let us finish our food despite us having 3 infants with us. Then we went to a room where the most aggressive sales pitch took place followed by subtle shaming after we told them we would need more time to think about their offer. Resort is awkwardly laid out and catered to heavily to their premium members. Would stay clear and go elsewhere. Only managed to get one a la carte dinner in in the 4 days I was there (again, spots reserved for premium members).
Very rude staff - we were told we would be attending a "presentation"about the benefits of signing a long term arrangement with the resort. We were also told it\'d be very brief/informal. Then we are joined by a sales person for breakfast who did not even let us finish our food despite us having 3 infants with us. Then we went to a room where the most aggressive sales pitch took place followed by subtle shaming after we told them we would need more time to think about their offer. Resort is awkwardly laid out and catered to heavily to their premium members. Would stay clear and go elsewhere. Only managed to get one a la carte dinner in in the 4 days I was there (again, spots reserved for premium members).
10
Abner
5 lug 2025
·
Soggiorno di 5 notti
Everything was great since we checked in for a week. The only issue if at all was a bit of a dismissive attitude of the front desk lady, wasn’t as friendly very serious, short dry answers.
Everything was great since we checked in for a week. The only issue if at all was a bit of a dismissive attitude of the front desk lady, wasn’t as friendly very serious, short dry answers.
6
Meital
26 dic 2022
·
Soggiorno di 19.351 notti
To start with the good- food was great! Not greatly presented in the different buffets but tasty, tender and fresh. Also- the Star Camp was amazing! Unfortunately, the rest of the services are not so great. Reception are the worst, don’t expect them to help you with anything, as all the staff we reached out to could not help, and always responded with a bad attitude.
To start with the good- food was great! Not greatly presented in the different buffets but tasty, tender and fresh. Also- the Star Camp was amazing! Unfortunately, the rest of the services are not so great. Reception are the worst, don’t expect them to help you with anything, as all the staff we reached out to could not help, and always responded with a bad attitude.
4
Megan
15 lug 2024
·
Soggiorno di 7 notti
Communication was lacking upon check in and throughout the stay. Their website and expedia's said you could access all iberostar locations in the area but that is not true. You don't even have access to the entire resort we stayed at advertised as all-inclusive however that was not true you had to pay extra for some shows and certain areas of the resort and bars were only accessible if you paid extra for a membership but that was not communicated prior to booking. And the air conditioning in our room kept breaking. We would not stay at this resort again.
Communication was lacking upon check in and throughout the stay. Their website and expedia's said you could access all iberostar locations in the area but that is not true. You don't even have access to the entire resort we stayed at advertised as all-inclusive however that was not true you had to pay extra for some shows and certain areas of the resort and bars were only accessible if you paid extra for a membership but that was not communicated prior to booking. And the air conditioning in our room kept breaking. We would not stay at this resort again.
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Posizione
La posizione fronte spiaggia all'interno di un vasto e rigoglioso complesso offre un ambiente panoramico e in stile resort anziché urbano; raggiungere la città richiede un breve tragitto in auto. Le distanze all'interno della proprietà sono lunghe, ma sono disponibili navette golf.
Recensioni degli ospiti correlate
10
Marco
12 ago 2024
·
Soggiorno di 15 notti
Il resort è molto bello e molto curato. Personale molto attento, disponibile e professionale. Pulizia delle camere impeccabile. Cibo, ampia scelta a buon livello.Uniche note non propriamente eccellenti riguardano la dimensione della struttura ( è immenso, anche se il servizio di trasporto per gli spostamenti interni effettuato con golf car è preciso ed ineccepibile) ed il mare che non è proprio di quello che ti aspetti ai caraibi, ci sono molti sassi ed una costante presenza di alghe anche se ad onor del vero la spiaggia viene costantemente pulita con un apposito macchinario anche più volte al giorno.
Il resort è molto bello e molto curato. Personale molto attento, disponibile e professionale. Pulizia delle camere impeccabile. Cibo, ampia scelta a buon livello.Uniche note non propriamente eccellenti riguardano la dimensione della struttura ( è immenso, anche se il servizio di trasporto per gli spostamenti interni effettuato con golf car è preciso ed ineccepibile) ed il mare che non è proprio di quello che ti aspetti ai caraibi, ci sono molti sassi ed una costante presenza di alghe anche se ad onor del vero la spiaggia viene costantemente pulita con un apposito macchinario anche più volte al giorno.
10
Darron
13 mar 2024
·
Soggiorno di 5 notti
Great location, service and well kept property with good amenities and beach access.
Great location, service and well kept property with good amenities and beach access.
10
Amresh
10 dic 2023
·
Soggiorno di 5 notti
Its big and beaches dont have sea weed.
Its big and beaches dont have sea weed.
6
Heather
31 mag 2025
·
Soggiorno di 7 notti
The air conditioning was not the greatest. It’s a large property so there is a lot of walking. Food was good for the most part.
The air conditioning was not the greatest. It’s a large property so there is a lot of walking. Food was good for the most part.
6
Peter
8 mag 2023
·
Soggiorno di 5 notti
This property was beautiful, however, it was a massive complex. Unless you are willing to pay a bunch more money to be close to the pool or the beach, this place is not for you. From our room, it was a 10 minute walk to the pool, 15 minutes to the beach. Was my 1st experience with a giant complex like this. I have stayed at many other all inclusive places and I just like the feel of the smaller ones. Food was good. Recommend the taco place in the mall. VERY good. Go find it. Last thing, there are wild peacocks on the property. They are very loud at night. Had one roost on my 3rd floor balcony one night. Zero sleep. Had to go scare it away at 3:00am finally.
This property was beautiful, however, it was a massive complex. Unless you are willing to pay a bunch more money to be close to the pool or the beach, this place is not for you. From our room, it was a 10 minute walk to the pool, 15 minutes to the beach. Was my 1st experience with a giant complex like this. I have stayed at many other all inclusive places and I just like the feel of the smaller ones. Food was good. Recommend the taco place in the mall. VERY good. Go find it. Last thing, there are wild peacocks on the property. They are very loud at night. Had one roost on my 3rd floor balcony one night. Zero sleep. Had to go scare it away at 3:00am finally.
10
Michael
17 mar 2023
·
Soggiorno di 6 notti
Staff and grounds were amazing. Loved all the wildlife and amenities. Great beach, pool, food, and drinks.
Staff and grounds were amazing. Loved all the wildlife and amenities. Great beach, pool, food, and drinks.
10
Stephanie
15 mag 2023
·
Soggiorno di 4 notti
I liked how there were animals walking around the resort and a lot of trees eco friendly resort. There’s good carts that you can take around the hotel if your too tired to walk.
I liked how there were animals walking around the resort and a lot of trees eco friendly resort. There’s good carts that you can take around the hotel if your too tired to walk.
10
Sandra
1 giu 2025
·
Soggiorno di 7 notti
Beautiful property and right on the beach. Beautiful pool but we did not spend much time there since always at the beach. Rooms very comfortable and cleaned daily for us. Staff are all very friendly and super helpful. Food was amazing - loved the buffet!! Staff would come out to talk to us in the restaurant and to make sure we were happy. We answered yes it’s amazing!! It’s a large resort but there is transportation within the resort to take around. Highly recommend!!
Beautiful property and right on the beach. Beautiful pool but we did not spend much time there since always at the beach. Rooms very comfortable and cleaned daily for us. Staff are all very friendly and super helpful. Food was amazing - loved the buffet!! Staff would come out to talk to us in the restaurant and to make sure we were happy. We answered yes it’s amazing!! It’s a large resort but there is transportation within the resort to take around. Highly recommend!!
8
Mary Christine
13 ott 2025
·
Soggiorno di 5 notti
Beautiful landscaped property. Beach area kept clean. Wide, flat sandy beach. Staff friendly.
Beautiful landscaped property. Beach area kept clean. Wide, flat sandy beach. Staff friendly.
10
Salvedin
1 mag 2023
·
Soggiorno di 7 notti
We stayed in one of the beach access rooms, which was awesome it took us about a minute to get to the beach from our room, which was very close to the pool as well. However, getting to the lobby area and buffet for breakfast is a pretty long walk unless you catch a ride which is not too long of a wait at their checkpoints. I would definitely recommend staying here, there are lots of options for food and activities. The only thing I will add is the entertainment at night was a bit late for us, lots of the "main" shows started at 9:45pm when we were there and we were exhausted from being on the beach/pool all day so we usually skipped that and went to bed. Also, the wildlife there is beautiful I loved seeing all the animals daily. :)
We stayed in one of the beach access rooms, which was awesome it took us about a minute to get to the beach from our room, which was very close to the pool as well. However, getting to the lobby area and buffet for breakfast is a pretty long walk unless you catch a ride which is not too long of a wait at their checkpoints. I would definitely recommend staying here, there are lots of options for food and activities. The only thing I will add is the entertainment at night was a bit late for us, lots of the "main" shows started at 9:45pm when we were there and we were exhausted from being on the beach/pool all day so we usually skipped that and went to bed. Also, the wildlife there is beautiful I loved seeing all the animals daily. :)
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Ristorazione
Il feedback è incoerente: i buffet possono risultare ripetitivi e caldi in ambienti all'aperto, le prenotazioni à la carte sono limitate, le bevande a volte sono deboli e alcuni ospiti hanno segnalato problemi di salute. Altri hanno elogiato la varietà complessiva e apprezzato alcuni ristoranti specializzati.
Recensioni degli ospiti correlate
8
Damon
31 ott 2024
·
Soggiorno di 6 notti
Prices inside the resort were very high. $10 USD for a bag of chips, $35 for sunscreen, $100 for sunglasses that you can find on Amazon for $25, etc... But overall, loved it. Buffet was a B. Restaurants were A's. Alcohol was very very week in all the bar drinks, but when ordered in a restaurants, the booze was noticeable. I would go back no question.
Prices inside the resort were very high. $10 USD for a bag of chips, $35 for sunscreen, $100 for sunglasses that you can find on Amazon for $25, etc... But overall, loved it. Buffet was a B. Restaurants were A's. Alcohol was very very week in all the bar drinks, but when ordered in a restaurants, the booze was noticeable. I would go back no question.
2
Janette
9 feb 2025
·
Soggiorno di 5 notti
Food poisoning on our first night from the buffet. Spent 1 day at Cancun hospital. Couldn't get in to any restaurants, all booked up (only 1 or 2 were open a night). Worst all inclusive EVER!!
Food poisoning on our first night from the buffet. Spent 1 day at Cancun hospital. Couldn't get in to any restaurants, all booked up (only 1 or 2 were open a night). Worst all inclusive EVER!!
8
Jessica
25 lug 2025
·
Soggiorno di 5 notti
This was a beautiful resort. We got to see so much wildlife. One thing that should have been better is the AC—our room was never the correct temperature despite multiple service requests. The main buffet leaves a bit to be desired but the restaurant options for dinner were all impressive. The French restaurant was my favorite!
This was a beautiful resort. We got to see so much wildlife. One thing that should have been better is the AC—our room was never the correct temperature despite multiple service requests. The main buffet leaves a bit to be desired but the restaurant options for dinner were all impressive. The French restaurant was my favorite!
8
Edward
14 ott 2023
·
Soggiorno di 7 notti
Not all dining venues where open daily, so the dining options were very limited.
Not all dining venues where open daily, so the dining options were very limited.
8
jared
4 giu 2024
·
Soggiorno di 6 notti
Everything is good except the food is terrible
Everything is good except the food is terrible
8
Natasha
10 ott 2025
·
Soggiorno di 7 notti
Rate it 4.5, the cons are small complaints. Loved the resort, we had an amazing time. Would go back again to Lindo/Maya. Pro: -Buffet food is yummy with lots of variety and guac. -Lots of night entertainment options. -Room clean and good a/c. -Lots of walking, only wait 5-10 mins for golf cart. -Beach is beautiful and clean. -1hr included Kayak/SUP, cost $20US insurance for the week -Aquafit, beach games, gym were great -Service amazing. Con: -Buffet is outside, hot and lots of mosquitos. Bring bug spray! -Book a la carte reservations on app at 7am day of or walk in restaurants could have a waitlist. -Coatis out of control, don’t feed them or eat at the beach. -There was often a mix up with buffet nights compared to app. -We did the VIP breakfast and received 50$US towards excursion, be prepared they are very pushy. A la cartes: -Smoke house: wouldn’t recommend. chicken thighs ok, desserts were good -Mediterranean: apps and dessert good -Hacienda: Really good, similar food as Mexican buffet night. -French: Must go!
Rate it 4.5, the cons are small complaints. Loved the resort, we had an amazing time. Would go back again to Lindo/Maya. Pro: -Buffet food is yummy with lots of variety and guac. -Lots of night entertainment options. -Room clean and good a/c. -Lots of walking, only wait 5-10 mins for golf cart. -Beach is beautiful and clean. -1hr included Kayak/SUP, cost $20US insurance for the week -Aquafit, beach games, gym were great -Service amazing. Con: -Buffet is outside, hot and lots of mosquitos. Bring bug spray! -Book a la carte reservations on app at 7am day of or walk in restaurants could have a waitlist. -Coatis out of control, don’t feed them or eat at the beach. -There was often a mix up with buffet nights compared to app. -We did the VIP breakfast and received 50$US towards excursion, be prepared they are very pushy. A la cartes: -Smoke house: wouldn’t recommend. chicken thighs ok, desserts were good -Mediterranean: apps and dessert good -Hacienda: Really good, similar food as Mexican buffet night. -French: Must go!
6
Crystal j
1 dic 2025
·
Soggiorno di 4 notti
The food was good, rooms were ok we paid for an upgrade but come to find out the rooms are the same so that was a waste of money unless you are upgrading to the Beach. The drinks were terrible compared to other resorts we have stayed at in that area. The beach was extremely crowded and there was only one bar and the line would take you 15 min to get even a juice. There was also a line everyday if you were a little later for breakfast or dinner at the buffet. We were there by 8:30 and solid line for the main one. Good thing there was a second one we found and didn’t have to wait long cause our toddler gets impatient. Overall it was not terrible but we won’t be going back to that particular Iberostar we have stayed at many others in the area that have better drinks, no lines for food and a lot less crowded. It was a pretty resort though, I think the resort next door was probably better we went to a show over there and really enjoyed it.
The food was good, rooms were ok we paid for an upgrade but come to find out the rooms are the same so that was a waste of money unless you are upgrading to the Beach. The drinks were terrible compared to other resorts we have stayed at in that area. The beach was extremely crowded and there was only one bar and the line would take you 15 min to get even a juice. There was also a line everyday if you were a little later for breakfast or dinner at the buffet. We were there by 8:30 and solid line for the main one. Good thing there was a second one we found and didn’t have to wait long cause our toddler gets impatient. Overall it was not terrible but we won’t be going back to that particular Iberostar we have stayed at many others in the area that have better drinks, no lines for food and a lot less crowded. It was a pretty resort though, I think the resort next door was probably better we went to a show over there and really enjoyed it.
6
Michelle
13 apr 2024
·
Soggiorno di 6 notti
Very limited food options. When we arrived for our 7 day stay we were told all the restaurants were out of reservations for the first three days. They also told us we were limited to three reservations for the whole week. The buffets had the same food every day and got boring. It was extremely hard to get chairs by the pool as most were reserved by 830 am. The lights and outlets turn off after 3 minutes of no movement in the room so you couldn’t lay in bed and watch TV or read with the light on. They restricted how low we could turn the ac. I will not return.
Very limited food options. When we arrived for our 7 day stay we were told all the restaurants were out of reservations for the first three days. They also told us we were limited to three reservations for the whole week. The buffets had the same food every day and got boring. It was extremely hard to get chairs by the pool as most were reserved by 830 am. The lights and outlets turn off after 3 minutes of no movement in the room so you couldn’t lay in bed and watch TV or read with the light on. They restricted how low we could turn the ac. I will not return.
8
Joe
8 lug 2025
·
Soggiorno di 4 notti
This was our third time at this resort, but we will probably go somewhere else next time. The Good: Both the pool and the beach areas are huge, and they have plenty of lounge chairs and shady huts. The bartenders are very friendly, and they make delicious drinks quickly and efficiently. The entertainment team is always great and we have a lot of fun with their games and shows. The property is beautiful, and the rooms are 11/10 clean each day when you return to them. The Bad: The food has never been great at any of the all-inclusives we have stayed at in the Cancun area. But my wife and I both got food poisoning from the Brazilian restaurant this time, which soured our short trip. Also, we love that there is beautiful wildlife on the resort, like peacocks, flamingos, parrots, and agoutis. But the coatis have visibly multiplied and it is a bit gross seeing them jumping on people's pool towels and digging in the trash cans. We love Cancun and we will be back! But perhaps we will spend a bit more next time in an attempt to get higher quality food.
This was our third time at this resort, but we will probably go somewhere else next time. The Good: Both the pool and the beach areas are huge, and they have plenty of lounge chairs and shady huts. The bartenders are very friendly, and they make delicious drinks quickly and efficiently. The entertainment team is always great and we have a lot of fun with their games and shows. The property is beautiful, and the rooms are 11/10 clean each day when you return to them. The Bad: The food has never been great at any of the all-inclusives we have stayed at in the Cancun area. But my wife and I both got food poisoning from the Brazilian restaurant this time, which soured our short trip. Also, we love that there is beautiful wildlife on the resort, like peacocks, flamingos, parrots, and agoutis. But the coatis have visibly multiplied and it is a bit gross seeing them jumping on people's pool towels and digging in the trash cans. We love Cancun and we will be back! But perhaps we will spend a bit more next time in an attempt to get higher quality food.
4
Razvan
23 lug 2023
·
Very disappointing, on Expedia it is advertised as All Inclusive with seven à la carte restaurants, however, when you get there, the concierge will tell you that you can only make one à la cart restaurant reservation for every three nights to stay so if you stay seven nights, it’s expect to be able to eat at two à la carte restaurants, basically, you have to stay there for at least 21 nights to be able to eat at all seven restaurants. Not to mention that you have AC only in the room and some restaurants ..at the Buffet get ready to sweat..
Very disappointing, on Expedia it is advertised as All Inclusive with seven à la carte restaurants, however, when you get there, the concierge will tell you that you can only make one à la cart restaurant reservation for every three nights to stay so if you stay seven nights, it’s expect to be able to eat at two à la carte restaurants, basically, you have to stay there for at least 21 nights to be able to eat at all seven restaurants. Not to mention that you have AC only in the room and some restaurants ..at the Buffet get ready to sweat..
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Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
6
Cruz
17 ago 2025
·
Soggiorno di 6 notti
limpio,
limpio,
10
Marco
12 ago 2024
·
Soggiorno di 15 notti
Il resort è molto bello e molto curato. Personale molto attento, disponibile e professionale. Pulizia delle camere impeccabile. Cibo, ampia scelta a buon livello.Uniche note non propriamente eccellenti riguardano la dimensione della struttura ( è immenso, anche se il servizio di trasporto per gli spostamenti interni effettuato con golf car è preciso ed ineccepibile) ed il mare che non è proprio di quello che ti aspetti ai caraibi, ci sono molti sassi ed una costante presenza di alghe anche se ad onor del vero la spiaggia viene costantemente pulita con un apposito macchinario anche più volte al giorno.
Il resort è molto bello e molto curato. Personale molto attento, disponibile e professionale. Pulizia delle camere impeccabile. Cibo, ampia scelta a buon livello.Uniche note non propriamente eccellenti riguardano la dimensione della struttura ( è immenso, anche se il servizio di trasporto per gli spostamenti interni effettuato con golf car è preciso ed ineccepibile) ed il mare che non è proprio di quello che ti aspetti ai caraibi, ci sono molti sassi ed una costante presenza di alghe anche se ad onor del vero la spiaggia viene costantemente pulita con un apposito macchinario anche più volte al giorno.
10
OLYMPIA
14 set 2026
·
Soggiorno di 1 notte
Fueron muy gentiles al darnos una mejor habitación y además salida tarde al aeropuerto locales y estar festejando a nuestra hija . Mil gracias 😊
Fueron muy gentiles al darnos una mejor habitación y además salida tarde al aeropuerto locales y estar festejando a nuestra hija . Mil gracias 😊
6
Adib
12 set 2026
·
Soggiorno di 4 notti
Room was clean but pillows were lumpy and uncomfortable. Food….Taco bar was good, lunch time bbq was good, and pizza at buffet was good, everything else bellow average. Most of the staff were friendly, and went above and beyond except a couple. Pools were great!! Beach wasn’t so inviting to swim in, only a small blue spot and everything else was dark brown. I hated waiting 5-10 mins I. The heat to be picked up to go from 1 spot to another, and with a toddler walking was limited. Decent activities throughout the day. No A/C except in rooms, which we hated especially at the restaurants.
Room was clean but pillows were lumpy and uncomfortable. Food….Taco bar was good, lunch time bbq was good, and pizza at buffet was good, everything else bellow average. Most of the staff were friendly, and went above and beyond except a couple. Pools were great!! Beach wasn’t so inviting to swim in, only a small blue spot and everything else was dark brown. I hated waiting 5-10 mins I. The heat to be picked up to go from 1 spot to another, and with a toddler walking was limited. Decent activities throughout the day. No A/C except in rooms, which we hated especially at the restaurants.
8
Aline Cristina
30 ago 2026
·
Soggiorno di 8 notti
Lindo hotel, bem grande, necessário caminhar bastante. Funcionários prestativos e outros mal humorados, normal num lugar em que trabalha tanta gente. Praia razoável, em dias sem sargaço o mar fica bastante agradável. Comida razoável, algumas coisas muito boas e outras apenas aceitáveis. A oferta de atividades é muito boa. No geral, pelo preço que paguei achei ótimo!
Lindo hotel, bem grande, necessário caminhar bastante. Funcionários prestativos e outros mal humorados, normal num lugar em que trabalha tanta gente. Praia razoável, em dias sem sargaço o mar fica bastante agradável. Comida razoável, algumas coisas muito boas e outras apenas aceitáveis. A oferta de atividades é muito boa. No geral, pelo preço que paguei achei ótimo!
Politiche della struttura
Check-in
Check-out
Dalle 15:00 alle 00:00
Prima delle 12:00
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Prezzi per le prossime date
ottobre 2026
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novembre 2026
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Più economico
Più costoso
Prezzo medio per notte per tutte le offerte, con tasse e costi.
Prezzi in USD per 2 ospiti, aggiornati ogni giorno.
- 2026-10-22: 216.63944806471255USD
- 2026-10-23: 216.63944806471255USD
- 2026-10-24: 215.97878487025454USD
- 2026-10-25: 180.32530546478273USD
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- 2026-10-31: 181.58023062326052USD
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Il personale alla reception si occupa di accogliere gli ospiti all'arrivo. Le informazioni fornite dalla struttura potrebbero essere tradotte con strumenti di traduzione automatica.
Il check-in deve essere effettuato da una persona con almeno 18 anni.
- Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica della struttura.
- All'arrivo, oltre a un documento di identità comprensivo di foto, potrebbero essere richieste una carta di credito/debito o una caparra in contanti per eventuali spese accessorie.
- Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono comportare spese aggiuntive. Le richieste speciali non sono garantite.
- L'età minima per la registrazione presso questa struttura durante lo Spring Break è di 15 anni.
- Questa struttura accetta pagamenti tramite carte di credito, carte di debito e i contanti
- Le transazioni senza contanti sono disponibili
- Questa struttura dispone di spazi all'aperto, come balconi, patio, terrazze, che potrebbero non essere adatti ai bambini. In caso di dubbi, ti consigliamo di contattare la struttura prima dell'arrivo per avere la conferma che disponga di una camera adatta a te.
- Questa struttura usa un servizio di pulizia professionale
- Per i soggiorni che comprendono il 24 dicembre, nel prezzo totale indicato è compreso il costo del cenone di gala della vigilia di Natale.
- Per i soggiorni che comprendono il 31 dicembre, nel prezzo totale indicato è compreso il costo del Cenone di gala dell'ultimo dell'anno.
- Fino a 2 bambini o ragazzi di età pari o inferiore a 2 anni soggiornano gratuitamente nella camera dei genitori o dei tutori, utilizzando i letti presenti.
- Nelle camere della struttura sono ammessi solo gli ospiti registrati.
- Le pulizie sono a cura di un servizio professionale.
- Per la sicurezza dei viaggiatori, sono disponibili metodi di pagamento senza contanti per tutte le transazioni.
- Sono disponibili il check-in senza contatti e il check-out senza contatti.
Dati dell'attività
Codice di registrazione della struttura 008-007-002956/2025
- Il check-out posticipato è a pagamento e soggetto a disponibilità
È possibile che questo elenco non sia completo. Tariffe e depositi potrebbero non includere le tasse e sono soggetti a modifiche.
Servizi popolari
Servizi
Business center
Servizio babysitter e asilo nido
Servizio di pulizia
Servizio banchetti
Cambio valuta
Cassetta di sicurezza
Sportello bancomat
Zona fumatori
24-Hour Front Desk
Concierge Services
Lockers Available
Informazioni generali
Ristorante
Camere non fumatori
Sauna
Idromassaggio/Jacuzzi
Massaggi
SPA e centro benessere
Barbiere/Estetista
Trattamenti corpo
Trattamenti viso
Mini-club
Colazione in camera
Family room
Beach Sun Loungers
Attività
Piscina
Campi da tennis
Spiaggia privata
Giardino
Campo da golf (nelle vicinanze)
Spiaggia - nelle vicinanze
Immersioni subacquee
Biliardo
Piscina bambini
Piscina scoperta
Mobili da esterno
Ping pong
Fitness Center (nearby)
Parcheggio
Parcheggio
Parcheggio gratuito
Parking Onsite
Internet
Wi-fi gratuito