Secrets Maroma Beach Riviera Cancun - Adults only
492 USD
a notte
Media per settembre
Seleziona le date per controllare prezzi e disponibilità
492 USD
a notte
Media per settembre
Prezzi medi mensili
Presso Secrets Maroma Beach Riviera Cancun - Adults only, il prezzo per notte è in media di 467 USD nel mese più economico (luglio) e di 1091 USD nel mese più caro (febbraio), in base agli ultimi 12 mesi.
| Mese | Prezzo medio |
|---|---|
| gennaio | 839 USD |
| febbraio | 1091 USD |
| marzo | 789 USD |
| aprile | 718 USD |
| maggio | 566 USD |
| giugno | 498 USD |
| luglio | 467 USD |
| agosto | 484 USD |
| settembre | 492 USD |
| ottobre | 575 USD |
| novembre | 716 USD |
| dicembre | 902 USD |
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set · 492 USD
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Prezzo più alto: febbraio (circa 1091 USD)
Prezzo più basso: luglio (circa 467 USD)
Informazioni su questa struttura
Rilassati presso la spa con servizi completi, dove ti attendono massaggi, trattamenti per il corpo e trattamenti per il viso. Immergiti in una delle 2 piscine all'aperto, prima di rilassarti al sole in spiaggia. Questa struttura dispone, in...
Servizi
Rilassati presso la spa con servizi completi, dove ti attendono massaggi, trattamenti per il corpo e trattamenti per il viso. Immergiti in una delle 2 piscine all'aperto, prima di rilassarti al sole in spiaggia. Questa struttura dispone, inoltre, di il Wi-Fi gratuito, servizi di concierge e negozi di articoli da regalo/edicole.
Servizi per le aziende
Potrai usufruire di un business center, una reception aperta 24 ore su 24 e personale poliglotta. Stai pianificando un evento a Playa del Carmen? Presso un resort avrai a disposizione 720 metri quadrati di spazio con un centro congressi e sale riunioni. Il un parcheggio con servizio di ritiro e riconsegna auto gratuito è disponibile in loco.
Ristorazione
Mangia un boccone al Seaside Casual Elegance, uno dei 7 ristoranti disponibili presso un resort, oppure resta in stanza e approfitta dell'ottimo servizio in camera 24 ore su 24. Oppure, ci sono stuzzichini al al bar/caffetteria. Rilassati con un drink rinfrescante: troverai un bar sulla spiaggia, un bar a bordo piscina e 8 bar/lounge.
Camere
Regalati un soggiorno indimenticabile in una delle 410 camere con aria condizionata della struttura, complete di vasche idromassaggio private interne e TV LED. Le camere sono dotate di balcone attrezzato. Il Wi-Fi gratuito ti consente di restare in contatto con il mondo, mentre la TV con canali via cavo è l'ideale per concedersi un po' di svago. Il bagno in camera dispone di vasca e doccia separate, vasca idromassaggio e set di cortesia gratuiti.
Posizione
Soggiornando a Playa del Carmen (Maroma), in Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive ti troverai a meno di un quarto d'ora di auto da Spiaggia Maroma e da Campo da Golf El Camaleón Mayakoba. Questa struttura all-inclusive dista 18,7 km da Quinta Avenida e 19,3 km da Piazza cittadina di Puerto Morelos.
Nelle vicinanze
Spiaggia Maroma(1.6 miglia)
Playa Paraiso Golf Course(2 miglia)
Paradise Beach(3.6 miglia)
Boutique del Cirque du Soleil a Vidanta Riviera Maya(4.1 miglia)
Campo da Golf Nicklaus Design(4.3 miglia)
Tres Rios Ecopark (parco)(5.6 miglia)
Campo da Golf El Camaleón Mayakoba(6.8 miglia)
Gran Coyote Golf(8.5 miglia)
Spiaggia Xcalacoco(8.9 miglia)
Chun-Zumbul (sito di immersione)(9.4 miglia)
Giardino botanico Dr. Alfredo Barrera Marin(9.4 miglia)
Santuario della Speranza e della Capsula del tempo(9.4 miglia)
Piazza 28 de Julio(9.6 miglia)
Chiesa di Guadalupe(10.5 miglia)
Spiaggia di Punta Esmeralda(10.5 miglia)
Aeroporto Internazionale di Cozumel (CZM)(31.9 miglia)
Aeroporto Internazionale di Cancún (CUN)(25.3 miglia)
Parcheggio
Ristorante
Piscina
Business center
Servizio in camera
Parcheggio valet
Posizione
Carretera Federal 307 Chetumal-Cancún Km. 306.5 Solidaridad, Maroma, Playa del Carmen, Solidaridad, Quintana Roo, Messico
Spiaggia Maroma (1.6 miglia)
Playa Paraiso Golf Course (2 miglia)
Paradise Beach (3.6 miglia)
Boutique del Cirque du Soleil a Vidanta Riviera Maya (4.1 miglia)
Campo da Golf Nicklaus Design (4.3 miglia)
Tres Rios Ecopark (parco) (5.6 miglia)
Opzioni camera
6
Suite Junior
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
1249 ft²
BalconeAria condizionataWi-Fi (gratuito)Soggiorno separatoVasca idromassaggio privata internaVasca spa privata
7
Preferred Club Junior Suite Ocean View King
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
623 ft²
BalconeAria condizionataWi-Fi (gratuito)Soggiorno separatoVasca idromassaggio privata internaVasca spa privata
5
Junior Suite Partial Ocean View Double
Dettagli della camera
2 Letti Matrimoniali Alla Francese
Posti letto: 3
623 ft²
BalconeAria condizionataWi-Fi (gratuito)Soggiorno separatoVasca idromassaggio privata internaVasca spa privata
7
Preferred Club Honeymoon Suite
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
1249 ft²
BalconeAria condizionataWi-Fi (gratuito)Soggiorno separatoVasca idromassaggio privata internaVasca spa privata
5
Junior Suite Tropical View Double
Dettagli della camera
2 Letti Matrimoniali Alla Francese
Posti letto: 3
623 ft²
BalconeAria condizionataWi-Fi (gratuito)Soggiorno separatoVasca idromassaggio privata internaVasca spa privata
6
Junior Suite Tropical View King
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
623 ft²
BalconeAria condizionataWi-Fi (gratuito)Soggiorno separatoVasca idromassaggio privata internaVasca spa privata
6
Preferred Club Junior Suite Swimout
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
623 ft²
BalconeAria condizionataWi-Fi (gratuito)Soggiorno separatoVasca idromassaggio privata internaVasca spa privata
5
Junior Suite Ocean View King
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
623 ft²
BalconeAria condizionataWi-Fi (gratuito)Soggiorno separatoVasca idromassaggio privata internaVasca spa privata
6
Junior Suite Swim Out Tropical View
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
623 ft²
BalconeAria condizionataWi-Fi (gratuito)Soggiorno separatoVasca idromassaggio privata internaVasca spa privata
5
Junior Suite Ocean View Double
Dettagli della camera
2 Letti Matrimoniali Alla Francese
Posti letto: 2
623 ft²
BalconeAria condizionataWi-Fi (gratuito)Soggiorno separatoVasca idromassaggio privata internaVasca spa privata
6
Preferred Club Junior Suite Ocean View Double
Dettagli della camera
2 Letti Matrimoniali Alla Francese
Posti letto: 2
623 ft²
BalconeAria condizionataWi-Fi (gratuito)Soggiorno separatoVasca idromassaggio privata internaVasca spa privata
6
Preferred Club Junior Suite Ocean Front
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
602 ft²
BalconeAria condizionataWi-Fi (gratuito)Soggiorno separatoVasca idromassaggio privata internaVasca spa privata
8
Presidential Suite Swim Out
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
1873 ft²
BalconeAria condizionataWi-Fi (gratuito)Soggiorno separatoVasca idromassaggio privata internaVasca spa privata
5
Junior Suite Partial Ocean View King
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
623 ft²
BalconeAria condizionataWi-Fi (gratuito)Soggiorno separatoVasca idromassaggio privata internaVasca spa privata
Recensioni degli ospiti
9.4
Favoloso
Sulla base di 1528 recensioni verificate
Per quale tipo di viaggio viene scelta la struttura?
Lavoro
2%
In coppia
84%
Famiglia
4%
Gruppo
6%
In solitaria
0%
Cosa pensano gli ospiti
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
In base alle recenti recensioni su Secrets Maroma Beach Riviera Cancun - Solo adulti, i viaggiatori lodano costantemente il servizio eccezionalmente cordiale, la splendida spiaggia di Maroma e le aree comuni molto pulite e ben curate, evidenziando al contempo pareri contrastanti sul cibo, occasionali disagi dovuti a lavori di ristrutturazione e insistenti tentativi di vendita forzata.
Mostra di piùTi è stato utile?
Cosa pensano gli ospiti
In base alle recenti recensioni su Secrets Maroma Beach Riviera Cancun - Solo adulti, i viaggiatori lodano costantemente il servizio eccezionalmente cordiale, la splendida spiaggia di Maroma e le aree comuni molto pulite e ben curate, evidenziando al contempo pareri contrastanti sul cibo, occasionali disagi dovuti a lavori di ristrutturazione e insistenti tentativi di vendita forzata.
Molti sottolineano la disponibilità di numerose attività, spettacoli serali e piscine popolari con bar in piscina. Tra gli aspetti negativi più comuni si segnalano la disponibilità limitata di posti a sedere o di zone d'ombra a bordo piscina e in spiaggia, la presenza di alghe a seconda della stagione e lo stato dissestato della strada di accesso. Le camere sono generalmente confortevoli e moderne, anche se alcuni ospiti segnalano finiture datate, viste sull'oceano parzialmente ostruite o rumore. Ci si può aspettare un soggiorno raffinato e ricco di attività, riservato a soli adulti, su una splendida spiaggia.
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Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Servizi
Aree comuni ben curate con due piscine principali e un bar in piscina, numerose attività giornaliere e popolari spettacoli serali. La spa è piacevole ma spesso considerata costosa; si notano occasionali lavori di ristrutturazione e carenza di lettini o zone d'ombra.
Recensioni degli ospiti correlate
10
Tammy
4 feb 2025
·
Soggiorno di 4 notti
We travel to the Cancun area often and love Secrets. This was our favorite property in the Cancun area so far. Everything was beautiful and well cared for, the food was excellent, the staff was so attentive, and they had the best gym I have ever seen in a resort. There were extra touches that made our stay special like music outside on the breakfast patio and the restaurants accommodated special orders. They go above and beyond to make your stay special!
We travel to the Cancun area often and love Secrets. This was our favorite property in the Cancun area so far. Everything was beautiful and well cared for, the food was excellent, the staff was so attentive, and they had the best gym I have ever seen in a resort. There were extra touches that made our stay special like music outside on the breakfast patio and the restaurants accommodated special orders. They go above and beyond to make your stay special!
10
Catherine
30 set 2025
·
Soggiorno di 7 notti
The spa was very nice. I feel it’s a bit overpriced compared the similar spas. I included a photo of our ocean view. Any view of the ocean is perfect in my opinion. The staff is amazing and very attentive to your needs.
The spa was very nice. I feel it’s a bit overpriced compared the similar spas. I included a photo of our ocean view. Any view of the ocean is perfect in my opinion. The staff is amazing and very attentive to your needs.
10
Serdar
30 ago 2025
·
Soggiorno di 4 notti
Smaller and easily walkable adults-only hotel with excellent service and dining options, a lovely beach. It never felt crowded, we never had to wait long, if at all, to get into restaurants. Rooms were very clean and well equipped, and the while property felt well looked after. The service was probably one of the best.
Smaller and easily walkable adults-only hotel with excellent service and dining options, a lovely beach. It never felt crowded, we never had to wait long, if at all, to get into restaurants. Rooms were very clean and well equipped, and the while property felt well looked after. The service was probably one of the best.
8
Marea Rose
21 lug 2025
·
Soggiorno di 3 notti
Beautiful facility. Attentive service. Completely avoid any presentations for “freebies.” Almost an entire day was lost in the hotels’ attempt to sell a loyalty program. The only way to access the lobby is via a large set of uncovered stairs. This could be an issue in the extreme heat or in the rain. Great swim up bar. Arrive early or you’ll have no spot…or rent a cabana.
Beautiful facility. Attentive service. Completely avoid any presentations for “freebies.” Almost an entire day was lost in the hotels’ attempt to sell a loyalty program. The only way to access the lobby is via a large set of uncovered stairs. This could be an issue in the extreme heat or in the rain. Great swim up bar. Arrive early or you’ll have no spot…or rent a cabana.
10
Michele
13 set 2025
·
Soggiorno di 8 notti
Great Infinitypool
Great Infinitypool
10
Perla
2 set 2025
·
Soggiorno di 5 notti
The property itself was undergoing some construction but my husband I were able to look past this due to how lovely the entire staff was. Always going above and beyond trying to assist us and make our trip a memorable one. The food was great at every restaurant and the beach was also very well kept.
The property itself was undergoing some construction but my husband I were able to look past this due to how lovely the entire staff was. Always going above and beyond trying to assist us and make our trip a memorable one. The food was great at every restaurant and the beach was also very well kept.
8
Roman
30 dic 2024
·
Soggiorno di 9 notti
This is a fantastic resort and our 5th year visiting. We still consider one of the best resorts, however we have to call out excessive "upgrades" that we are constantly encountering over the past few years. Confronted not only with $100 mediocre bottles of wine at dinner, but $250-$500 dinner upgrades just to see a christmas show. The biggest change is tightening of regular (not preferred club) beach area and installing "bali beds" in the front and charging $60-100 per day. These are obstructing any kind of a view for anyone else. I understand why they are doing this, however we expect more from a resort of this caliber. I would ask everyone to not pay for these "bali beds" in the front row - if no one pays, they won't have them. It pains us to leave such a critical review, because the staff is so nice, but we find all of the above is a bit egregious.
This is a fantastic resort and our 5th year visiting. We still consider one of the best resorts, however we have to call out excessive "upgrades" that we are constantly encountering over the past few years. Confronted not only with $100 mediocre bottles of wine at dinner, but $250-$500 dinner upgrades just to see a christmas show. The biggest change is tightening of regular (not preferred club) beach area and installing "bali beds" in the front and charging $60-100 per day. These are obstructing any kind of a view for anyone else. I understand why they are doing this, however we expect more from a resort of this caliber. I would ask everyone to not pay for these "bali beds" in the front row - if no one pays, they won't have them. It pains us to leave such a critical review, because the staff is so nice, but we find all of the above is a bit egregious.
10
Cheryl
3 nov 2025
·
Soggiorno di 7 notti
We had an ocean front VIP room on the 2nd floor. We have traveled many resorts. The reviews rave about the beach, food and employees. We agree 100%. My husband rarely voices a strong opinion, but shares we will definitely be back. From the arrival, VIP check in, to our concierge, Marcelo Lagunes. (No suprise he won an employee award when we were there). Worth every penny we spent for this trip. I recommend going if you want an amazing time. Drink service was always available at the pool and beach. All ages at the resort. Everyone very respectful, having a great time. Will definitely play the mini golf next time. The emplotees were great at making people feel welcome to.play beach volleyball, go on the kayaks. (With no pressure) Pool games section, without disturbthe relaxing areas. I can hardly wait to book again.
We had an ocean front VIP room on the 2nd floor. We have traveled many resorts. The reviews rave about the beach, food and employees. We agree 100%. My husband rarely voices a strong opinion, but shares we will definitely be back. From the arrival, VIP check in, to our concierge, Marcelo Lagunes. (No suprise he won an employee award when we were there). Worth every penny we spent for this trip. I recommend going if you want an amazing time. Drink service was always available at the pool and beach. All ages at the resort. Everyone very respectful, having a great time. Will definitely play the mini golf next time. The emplotees were great at making people feel welcome to.play beach volleyball, go on the kayaks. (With no pressure) Pool games section, without disturbthe relaxing areas. I can hardly wait to book again.
10
misty
11 nov 2025
·
Soggiorno di 5 notti
The service was outstanding, grounds were immaculate, the food and drinks were overflowing. This place is top tier!
The service was outstanding, grounds were immaculate, the food and drinks were overflowing. This place is top tier!
10
Skye Satterthwaite
30 mar 2025
·
Soggiorno di 7 notti
We had an amazing week at Secrets Maroma Beach. So so beautiful. The staff were so nice and went above and beyond to make us comfortable. Excellent food, especially the Asian restaurant. We would definitely go back! The only improvement would be more beach and pool seating with shade. However the staff did their best to provide more umbrellas.
We had an amazing week at Secrets Maroma Beach. So so beautiful. The staff were so nice and went above and beyond to make us comfortable. Excellent food, especially the Asian restaurant. We would definitely go back! The only improvement would be more beach and pool seating with shade. However the staff did their best to provide more umbrellas.
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Pulizia
Le recensioni lodano ripetutamente la pulizia delle camere e la cura delle aree comuni, con un servizio di pulizia e preparazione per la notte affidabile. Un singolo caso isolato menziona la presenza di cimici da letto.
Recensioni degli ospiti correlate
10
Danielle
16 ago 2025
·
Soggiorno di 5 notti
Fantastic food choices, incredibly kind and friendly staff, and every area of the resort was well maintained and clean
Fantastic food choices, incredibly kind and friendly staff, and every area of the resort was well maintained and clean
10
Lon
11 set 2025
·
Soggiorno di 6 notti
It was our 2nd stay. Staff is excellent. Rooms are awesome. Beach is beautiful. Food is top notch.One of our favorite places.
It was our 2nd stay. Staff is excellent. Rooms are awesome. Beach is beautiful. Food is top notch.One of our favorite places.
10
Varun
11 set 2025
·
Soggiorno di 4 notti
Very clean and luxurious resort. Staff were extremely attentive and friendly. Overall the stay was amazing and would come back in a heart beat!
Very clean and luxurious resort. Staff were extremely attentive and friendly. Overall the stay was amazing and would come back in a heart beat!
8
Noe
1 ott 2025
·
Soggiorno di 4 notti
The room was very clean, the staff was super friendly and the beach was clean
The room was very clean, the staff was super friendly and the beach was clean
8
Richard
16 giu 2025
·
Soggiorno di 7 notti
The attention from the staff was excellent, the food was a 4.5. The cost to stay here is pricy but the worst part of our stay is we saw a few bed bugs on our king bed.
The attention from the staff was excellent, the food was a 4.5. The cost to stay here is pricy but the worst part of our stay is we saw a few bed bugs on our king bed.
10
Deborah
17 nov 2025
·
Soggiorno di 5 notti
Great location. Not too far from the airport. Staff was very friendly. Our room was very clean and the grounds were very well maintained. The only drawbacks were the restaurant was under renovation at the time and we were having breakfast in the ballroom throughout our stay. The other was guests reserving pool loungers and not using them. Other than that it was perfect. We will be returning!!
Great location. Not too far from the airport. Staff was very friendly. Our room was very clean and the grounds were very well maintained. The only drawbacks were the restaurant was under renovation at the time and we were having breakfast in the ballroom throughout our stay. The other was guests reserving pool loungers and not using them. Other than that it was perfect. We will be returning!!
10
Donna
12 feb 2026
·
Soggiorno di 7 notti
Room was spotless, staff was very attentive, we will be back.
Room was spotless, staff was very attentive, we will be back.
10
Lisa Jean
23 feb 2025
·
Soggiorno di 4 notti
Beautiful property , food was absolutely delicious, rooms are very clean and updated. Staff is very friendly and helpful. Had a swim out ocean front room and it was amazing. It was a perfect trip
Beautiful property , food was absolutely delicious, rooms are very clean and updated. Staff is very friendly and helpful. Had a swim out ocean front room and it was amazing. It was a perfect trip
10
Teresa Elizabeth
26 mar 2025
·
Soggiorno di 7 notti
The property is a very beautiful setting and is keep immaculately. Every one of the staff go above and beyond to make this a wonderful experience. There are numerous resteraunt options and pool/beach side options. We highly recommend!
The property is a very beautiful setting and is keep immaculately. Every one of the staff go above and beyond to make this a wonderful experience. There are numerous resteraunt options and pool/beach side options. We highly recommend!
10
Amanda
13 set 2025
·
Soggiorno di 5 notti
This experience was definitely out of this world for us! From check in to check out it was a well oiled machine!! Any issues are taken care of right away with the up most care! Our concierge Roberto was absolutely incredible, from our room tour to scheduling dinners/events I still cannot believe how amazing the staff was!! You want cleanliness while enjoying the most amazing views of nature this is it, they will be in your room 3 times a day, cleaning or restocking your room! We got to see the amazing resort cats, lizards, and racoons that were very in sync with the luxury life at secrets!! Absolutely recommend!!
This experience was definitely out of this world for us! From check in to check out it was a well oiled machine!! Any issues are taken care of right away with the up most care! Our concierge Roberto was absolutely incredible, from our room tour to scheduling dinners/events I still cannot believe how amazing the staff was!! You want cleanliness while enjoying the most amazing views of nature this is it, they will be in your room 3 times a day, cleaning or restocking your room! We got to see the amazing resort cats, lizards, and racoons that were very in sync with the luxury life at secrets!! Absolutely recommend!!
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Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Camere
Le camere sono spaziose e confortevoli, e molti apprezzano le suite con accesso diretto alla piscina e le vasche idromassaggio in camera. Alcuni ospiti segnalano finiture datate, viste sull'oceano parzialmente ostruite o distanti, rumore occasionale e piccoli inconvenienti relativi alla temperatura o ai livelli dei piani.
Recensioni degli ospiti correlate
10
Ottello
5 set 2024
·
Soggiorno di 7 notti
All aspects of the resort were truly excellent. The staff and the services rendered were particularly good. The service provided by our concierge was exceptional especially when my wife unfortunately took ill. The only negative aspect was the split level floor in our room requiring a step up or down. This is in all the rooms and it is easy to misstep as I did twice. Fortunately I had no serious harm but serious injury is possible.
All aspects of the resort were truly excellent. The staff and the services rendered were particularly good. The service provided by our concierge was exceptional especially when my wife unfortunately took ill. The only negative aspect was the split level floor in our room requiring a step up or down. This is in all the rooms and it is easy to misstep as I did twice. Fortunately I had no serious harm but serious injury is possible.
10
Lynnessa
11 apr 2025
·
Soggiorno di 4 notti
Great food, great service, and very clean. Staff was attentive, friendly, and ready to meet our every need. We especially enjoyed Coco, Himitsu, and room service. We enjoyed the turn down service and treats in our room. We had a swim up room which was relaxing and peaceful. So many wonderful things about this resort!
Great food, great service, and very clean. Staff was attentive, friendly, and ready to meet our every need. We especially enjoyed Coco, Himitsu, and room service. We enjoyed the turn down service and treats in our room. We had a swim up room which was relaxing and peaceful. So many wonderful things about this resort!
4
Magdalena
29 nov 2025
·
Soggiorno di 5 notti
In my opinion, this resort does not meet five-star standards. While the property offers an all-inclusive experience, the overall quality feels average and seems to cater to an older demographic. Pros: Very clean, well-maintained grounds Beautiful beach Two strong dining options: Oceana and Seaside Grill Excellent and reliable housekeeping Cons: The resort is dated with visible wear Rooms have older finishes and uncomfortable bedding Food quality is generally bland and below expectations, aside from the two better restaurants Some staff members lacked professionalism, which was disappointing given the price point.
In my opinion, this resort does not meet five-star standards. While the property offers an all-inclusive experience, the overall quality feels average and seems to cater to an older demographic. Pros: Very clean, well-maintained grounds Beautiful beach Two strong dining options: Oceana and Seaside Grill Excellent and reliable housekeeping Cons: The resort is dated with visible wear Rooms have older finishes and uncomfortable bedding Food quality is generally bland and below expectations, aside from the two better restaurants Some staff members lacked professionalism, which was disappointing given the price point.
10
Joseph
25 dic 2024
·
Soggiorno di 6 notti
Beautiful resort. We stayed in swim-up room. Lagoon is nicely heated. Resort has a wonderful staff who work to make your vacation memorable. Breakfasts and lunches are excellent. Dinner restaurants have improved over 5 years ago, not great but good enough. Beach is clean with powder sand. Water clean and not rough. Enough activities to keep you interested being in the same place for your entire stay Highly recommend
Beautiful resort. We stayed in swim-up room. Lagoon is nicely heated. Resort has a wonderful staff who work to make your vacation memorable. Breakfasts and lunches are excellent. Dinner restaurants have improved over 5 years ago, not great but good enough. Beach is clean with powder sand. Water clean and not rough. Enough activities to keep you interested being in the same place for your entire stay Highly recommend
10
Alycia
12 ago 2025
·
Soggiorno di 4 notti
This property was amazing! It was immaculately manicured and staff was so kind and helpful. Room was beautiful and they even had 4 pillow choices. Ac worked great and despite high humidity room still smelled fresh. Absolutely everything was included without hidden charges. Long Hyatt club sales pitch but not a bad deal if you travel a lot. Not much night life but if you are looking for the quiet couples time and a beautiful place to read your book, this is the place. We enjoyed all the restaurants but our favorite was Hymatsu. Whether you ordered ala cart or hibachi some of the best Asian food we have had. Best sushi we have had in a long time. Loved that you did not need reservations. Highly recommend!
This property was amazing! It was immaculately manicured and staff was so kind and helpful. Room was beautiful and they even had 4 pillow choices. Ac worked great and despite high humidity room still smelled fresh. Absolutely everything was included without hidden charges. Long Hyatt club sales pitch but not a bad deal if you travel a lot. Not much night life but if you are looking for the quiet couples time and a beautiful place to read your book, this is the place. We enjoyed all the restaurants but our favorite was Hymatsu. Whether you ordered ala cart or hibachi some of the best Asian food we have had. Best sushi we have had in a long time. Loved that you did not need reservations. Highly recommend!
10
Cheryl
3 nov 2025
·
Soggiorno di 7 notti
We had an ocean front VIP room on the 2nd floor. We have traveled many resorts. The reviews rave about the beach, food and employees. We agree 100%. My husband rarely voices a strong opinion, but shares we will definitely be back. From the arrival, VIP check in, to our concierge, Marcelo Lagunes. (No suprise he won an employee award when we were there). Worth every penny we spent for this trip. I recommend going if you want an amazing time. Drink service was always available at the pool and beach. All ages at the resort. Everyone very respectful, having a great time. Will definitely play the mini golf next time. The emplotees were great at making people feel welcome to.play beach volleyball, go on the kayaks. (With no pressure) Pool games section, without disturbthe relaxing areas. I can hardly wait to book again.
We had an ocean front VIP room on the 2nd floor. We have traveled many resorts. The reviews rave about the beach, food and employees. We agree 100%. My husband rarely voices a strong opinion, but shares we will definitely be back. From the arrival, VIP check in, to our concierge, Marcelo Lagunes. (No suprise he won an employee award when we were there). Worth every penny we spent for this trip. I recommend going if you want an amazing time. Drink service was always available at the pool and beach. All ages at the resort. Everyone very respectful, having a great time. Will definitely play the mini golf next time. The emplotees were great at making people feel welcome to.play beach volleyball, go on the kayaks. (With no pressure) Pool games section, without disturbthe relaxing areas. I can hardly wait to book again.
10
KA YEE
14 apr 2025
·
Soggiorno di 3 notti
Excellent customer service! All staff were very friendly and made us feel like home! Everywhere was clean and the cleaning staff did an exceptional job in keeping everywhere and everything nice and tidy! We love our swim out room! While it was quite busy by the pool, we enjoyed our privacy while still enjoying the beautiful sun and pool (river) that’s wide and long enough to enjoy swimming and suntanning in the water! We tried the French restaurant Bordeaux and it’s wonderful; Italian called Postino and it’s really really good (our favourite); the burgers at the Barefoot Grill by the pool were excellent; pizza was great also… lunch at seaside grill wasn’t impressive at all… and breakfast at the World Cafe was good. There’s a gentleman who made great latte at Coco Cafe! Would love to come back again!
Excellent customer service! All staff were very friendly and made us feel like home! Everywhere was clean and the cleaning staff did an exceptional job in keeping everywhere and everything nice and tidy! We love our swim out room! While it was quite busy by the pool, we enjoyed our privacy while still enjoying the beautiful sun and pool (river) that’s wide and long enough to enjoy swimming and suntanning in the water! We tried the French restaurant Bordeaux and it’s wonderful; Italian called Postino and it’s really really good (our favourite); the burgers at the Barefoot Grill by the pool were excellent; pizza was great also… lunch at seaside grill wasn’t impressive at all… and breakfast at the World Cafe was good. There’s a gentleman who made great latte at Coco Cafe! Would love to come back again!
6
RODRIGO
21 set 2024
·
Soggiorno di 7 notti
My partner and I had an enjoyable stay at Secrets Maroma Beach, but there are a few things to consider before booking at this property. Check-in: The process was smooth and easy, though they do send a salesperson your way to try and upsell the preferred club packages. Simply say "no thanks" and you can avoid the sales pitch breakfast. Food: This was a disappointment for us. Despite reading reviews about the mediocre food, I hoped they weren’t accurate, but unfortunately, the food was quite average. It’s not terrible, but for the price you’re paying, it doesn’t meet the standard we’ve experienced at other Secrets properties. Room: The hotel is 15 years old, and the rooms are not as fresh as they appear in the photos online. Some nights, our room felt a bit warm—the AC doesn’t go below 70°F. When we raised this issue, they sent us a fan as a solution, which felt subpar for a five-star hotel. Beach: The beach was okay, not amazing but not bad either. It’s large and great for swimming, but when compared to other resorts in the area, it’s pretty average. Overall: While we had a decent time, I don’t think I’d return to Secrets Maroma Beach. There are better options nearby for the same or better value.
My partner and I had an enjoyable stay at Secrets Maroma Beach, but there are a few things to consider before booking at this property. Check-in: The process was smooth and easy, though they do send a salesperson your way to try and upsell the preferred club packages. Simply say "no thanks" and you can avoid the sales pitch breakfast. Food: This was a disappointment for us. Despite reading reviews about the mediocre food, I hoped they weren’t accurate, but unfortunately, the food was quite average. It’s not terrible, but for the price you’re paying, it doesn’t meet the standard we’ve experienced at other Secrets properties. Room: The hotel is 15 years old, and the rooms are not as fresh as they appear in the photos online. Some nights, our room felt a bit warm—the AC doesn’t go below 70°F. When we raised this issue, they sent us a fan as a solution, which felt subpar for a five-star hotel. Beach: The beach was okay, not amazing but not bad either. It’s large and great for swimming, but when compared to other resorts in the area, it’s pretty average. Overall: While we had a decent time, I don’t think I’d return to Secrets Maroma Beach. There are better options nearby for the same or better value.
10
William
29 set 2025
·
Soggiorno di 7 notti
The staff at the hotel were super friendly and helpful. Everyone treated us so kindly. The food can be hit or miss but that's somewhat expected at an all inclusive resort. The "Preferred" upgrade has nicer rooms, butler service and upscale beach and bar/dining options. I recommend the upgrade. The ocean view rooms are pretty far from the ocean and partially obscured by the palm trees.
The staff at the hotel were super friendly and helpful. Everyone treated us so kindly. The food can be hit or miss but that's somewhat expected at an all inclusive resort. The "Preferred" upgrade has nicer rooms, butler service and upscale beach and bar/dining options. I recommend the upgrade. The ocean view rooms are pretty far from the ocean and partially obscured by the palm trees.
6
John Matthew
12 nov 2024
·
Soggiorno di 6 notti
Just average. Small resort with mediocre restaurants. We paid extra for swim out room and the pool wasn’t heated and too cold to get in. Once we complained they turned on the heat but it was our last day. I’ve been to many all inclusives and it bewilders me how this resort has 5 star reviews.
Just average. Small resort with mediocre restaurants. We paid extra for swim out room and the pool wasn’t heated and too cold to get in. Once we complained they turned on the heat but it was our last day. I’ve been to many all inclusives and it bewilders me how this resort has 5 star reviews.
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Servizio
Il servizio è ampiamente descritto come eccezionale, cordiale e attento in tutta la struttura. Un reclamo ricorrente riguarda le insistenti tattiche di vendita o di upselling (club vacanze, upgrade), oltre a occasionali problemi con i posti a sedere o gli upgrade promessi.
Recensioni degli ospiti correlate
10
Brady
21 nov 2025
·
Soggiorno di 5 notti
This was our 3rd visit to Secrets Maroma, it was wonderful as always! The staff is so accommodating and always pleasant, we cannot wait to visit again!
This was our 3rd visit to Secrets Maroma, it was wonderful as always! The staff is so accommodating and always pleasant, we cannot wait to visit again!
6
Daniel Carl
4 ago 2025
·
Soggiorno di 8 notti
Overall, not a bad experience. Service staff were incredible. Food was mediocre and seemed to be penny pinching quite a bit. There are also hidden up charges throughout the whole experience. The biggest negative was the pushy sales person at check in. We were pushed into a “breakfast presentation” with no tiger details even when asked. We were offered $500 credit at the spa for attending. Turns out, they just reorganize the bill to only give a small discount from original price. The presentation was a sales pitch on their scheme similar to a time share. We tried to leave multiple times when things got pushy. It took around 3 hours of our vacation time. When we walked out to leave, I had a quick work call to make. They saw the opportunity to corner my wife and continue their high pressure sales on her which made her very uncomfortable. The whole shady sales experience was enough to leave a bad taste in our mouth. We will not be returning to any Hyatt resort again. From further research, all Hyatt resorts behave the same.
Overall, not a bad experience. Service staff were incredible. Food was mediocre and seemed to be penny pinching quite a bit. There are also hidden up charges throughout the whole experience. The biggest negative was the pushy sales person at check in. We were pushed into a “breakfast presentation” with no tiger details even when asked. We were offered $500 credit at the spa for attending. Turns out, they just reorganize the bill to only give a small discount from original price. The presentation was a sales pitch on their scheme similar to a time share. We tried to leave multiple times when things got pushy. It took around 3 hours of our vacation time. When we walked out to leave, I had a quick work call to make. They saw the opportunity to corner my wife and continue their high pressure sales on her which made her very uncomfortable. The whole shady sales experience was enough to leave a bad taste in our mouth. We will not be returning to any Hyatt resort again. From further research, all Hyatt resorts behave the same.
8
Marea Rose
21 lug 2025
·
Soggiorno di 3 notti
Beautiful facility. Attentive service. Completely avoid any presentations for “freebies.” Almost an entire day was lost in the hotels’ attempt to sell a loyalty program. The only way to access the lobby is via a large set of uncovered stairs. This could be an issue in the extreme heat or in the rain. Great swim up bar. Arrive early or you’ll have no spot…or rent a cabana.
Beautiful facility. Attentive service. Completely avoid any presentations for “freebies.” Almost an entire day was lost in the hotels’ attempt to sell a loyalty program. The only way to access the lobby is via a large set of uncovered stairs. This could be an issue in the extreme heat or in the rain. Great swim up bar. Arrive early or you’ll have no spot…or rent a cabana.
10
michelle
24 lug 2025
·
Soggiorno di 5 notti
Outstanding staff, highly recommend.
Outstanding staff, highly recommend.
6
Brian Curt
13 gen 2025
·
Soggiorno di 3 notti
The property itself was great, but the sales tactics undermined the value of the premium price we paid. Upon arrival, we were pitched an upgrade to the “Preferred Club,” which quickly turned into a timeshare presentation. While I get it’s a business, it set a disappointing tone. On our first night, we were seated to discuss options for the New Year’s celebration, assuming it was included in the inflated holiday rate. Instead, we were told we’d need to pay $400-$800 extra to attend. This left us frustrated and undervalued, souring our impression of the stay. The restaurants had long waits every night, which is understandable during the New Year’s rush, but the inconsistency between bars was disappointing. Drinks varied wildly in quality. The lobby bar was the best, offering decent drinks, but the others served weak, inconsistent versions of the same orders. The constant upselling—whether for cabanas, events, or vendor products—was exhausting. My wife wanted to leave after the first night when she couldn’t get into a restaurant she’d looked forward to. I shared our concerns with the concierge and front desk, but nothing was done. Limited beach shade also seemed designed to push guests into renting cabanas. While I had a decent time and would consider going back, my wife made it clear she would not. The aggressive sales tactics and lack of attention to guest concerns diminished the overall enjoyment.
The property itself was great, but the sales tactics undermined the value of the premium price we paid. Upon arrival, we were pitched an upgrade to the “Preferred Club,” which quickly turned into a timeshare presentation. While I get it’s a business, it set a disappointing tone. On our first night, we were seated to discuss options for the New Year’s celebration, assuming it was included in the inflated holiday rate. Instead, we were told we’d need to pay $400-$800 extra to attend. This left us frustrated and undervalued, souring our impression of the stay. The restaurants had long waits every night, which is understandable during the New Year’s rush, but the inconsistency between bars was disappointing. Drinks varied wildly in quality. The lobby bar was the best, offering decent drinks, but the others served weak, inconsistent versions of the same orders. The constant upselling—whether for cabanas, events, or vendor products—was exhausting. My wife wanted to leave after the first night when she couldn’t get into a restaurant she’d looked forward to. I shared our concerns with the concierge and front desk, but nothing was done. Limited beach shade also seemed designed to push guests into renting cabanas. While I had a decent time and would consider going back, my wife made it clear she would not. The aggressive sales tactics and lack of attention to guest concerns diminished the overall enjoyment.
10
Pamela
5 mag 2025
·
Soggiorno di 7 notti
Amenities and service were top notch. Staff were welcoming and attentive providing exceptional service. Exceeded my expectations!
Amenities and service were top notch. Staff were welcoming and attentive providing exceptional service. Exceeded my expectations!
6
Edward
26 lug 2025
·
Soggiorno di 4 notti
We’ve been to many Hyatt resorts in Mexico and never will we come here again. Upon arrival they tried to upsell us to a timeshare. When we said no thanks, they quickly rushed us out of the welcome area. And since then there were several situations where they try to upsell you. Expedia granted us a VIP resort credit that the hotel would not honor. Total BS. They wouldn’t let us leave the resort until we paid hundreds more- made us miss our transport and then had to scramble and get us a taxi to take us to the airport. They’re fault, at least they paid for the taxi. Food was ok at the restaurants- breakfast was awful. Many guests we talked to said the same thing. They use cheap alcohol even in the “preferred” bar. They have only 2 pools and 1 swim up bar. Not enough seating at the pool. But they have a ton of weird shallow fountains that you can accidentally walk into. Go literally anywhere else but here.
We’ve been to many Hyatt resorts in Mexico and never will we come here again. Upon arrival they tried to upsell us to a timeshare. When we said no thanks, they quickly rushed us out of the welcome area. And since then there were several situations where they try to upsell you. Expedia granted us a VIP resort credit that the hotel would not honor. Total BS. They wouldn’t let us leave the resort until we paid hundreds more- made us miss our transport and then had to scramble and get us a taxi to take us to the airport. They’re fault, at least they paid for the taxi. Food was ok at the restaurants- breakfast was awful. Many guests we talked to said the same thing. They use cheap alcohol even in the “preferred” bar. They have only 2 pools and 1 swim up bar. Not enough seating at the pool. But they have a ton of weird shallow fountains that you can accidentally walk into. Go literally anywhere else but here.
6
Andrea
5 ago 2024
·
Soggiorno di 4 notti
We travel to Riviera Maya every few years and we’re slightly disappointed by this property. Every restraint was mediocre, the VIP credits were minimal compared to the cost of the amenities, many people on the resort became sick while we were there. The staff was very nice and helpful. They do try and sell you vacation packages, in which they are very pushy.
We travel to Riviera Maya every few years and we’re slightly disappointed by this property. Every restraint was mediocre, the VIP credits were minimal compared to the cost of the amenities, many people on the resort became sick while we were there. The staff was very nice and helpful. They do try and sell you vacation packages, in which they are very pushy.
10
Dina
1 gen 2025
·
Soggiorno di 4 notti
Excellent staff, luxury resort, beautiful pools, fantastic food! 10/10 would recommend all around! This was the best all inclusive we have ever stayed at hands down - we were so pampered and it was hard for us to leave. The only minor down side was that we were asked to attend a 90 min presentation and encouraged to upgrade services (for example, to upgrade to a dinner with champagne on the beach), but overall this did not have an impact on our experience at the resort. Overall, the service at this resort was better than any place we have ever been to!
Excellent staff, luxury resort, beautiful pools, fantastic food! 10/10 would recommend all around! This was the best all inclusive we have ever stayed at hands down - we were so pampered and it was hard for us to leave. The only minor down side was that we were asked to attend a 90 min presentation and encouraged to upgrade services (for example, to upgrade to a dinner with champagne on the beach), but overall this did not have an impact on our experience at the resort. Overall, the service at this resort was better than any place we have ever been to!
10
Bryan
22 lug 2025
·
Soggiorno di 4 notti
The staff and the resort is exceptional. We wanted to relax and have some fun and we got that and more. The resort was definitely 5 diamond worthy. From the check in with Mariela, my meeting with Mario and Karla, my concierge Roger and Hector, baggage and driver Alfredo and ofcourse the bartenders Ivan ar the beach bar, Leo, Argelio & team at the preffered club and Miguel at the pool cabana & room service everyone was very attentive and respectful, & I know I missed a few names. The resort had lots of activities and a good crowd. We loved the swimout pool suite and how private it all felt, great atmosphere. We would definitely come back.
The staff and the resort is exceptional. We wanted to relax and have some fun and we got that and more. The resort was definitely 5 diamond worthy. From the check in with Mariela, my meeting with Mario and Karla, my concierge Roger and Hector, baggage and driver Alfredo and ofcourse the bartenders Ivan ar the beach bar, Leo, Argelio & team at the preffered club and Miguel at the pool cabana & room service everyone was very attentive and respectful, & I know I missed a few names. The resort had lots of activities and a good crowd. We loved the swimout pool suite and how private it all felt, great atmosphere. We would definitely come back.
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Posizione
Situato su un tratto bellissimo e pulito della spiaggia di Maroma, in una posizione tranquilla e in un'area sicura. È un po' distante dalla città, la strada di accesso è accidentata e alcuni menzionano la limitata disponibilità di negozi nelle vicinanze.
Recensioni degli ospiti correlate
10
Michael
30 ott 2025
·
Soggiorno di 3 notti
Secrets Maroma was excellent!! great staff no complaints resort food cleanliness top notch Only one thing the road into the resort is bombed out you never get a second chance at first impressions.... Secrets you might wanna fix that road in buy a grader and backfil that road.
Secrets Maroma was excellent!! great staff no complaints resort food cleanliness top notch Only one thing the road into the resort is bombed out you never get a second chance at first impressions.... Secrets you might wanna fix that road in buy a grader and backfil that road.
10
Alessandri
5 ott 2024
·
Soggiorno di 6 notti
We had an amazing stay at Secrets Maroma! The place is beautiful and very inviting! Always something going on entertainment wise! The food was excellent and wait staff top notch! Outside of being a little small with not a lot of shopping nearby, the place is A1! Highly Recommend!
We had an amazing stay at Secrets Maroma! The place is beautiful and very inviting! Always something going on entertainment wise! The food was excellent and wait staff top notch! Outside of being a little small with not a lot of shopping nearby, the place is A1! Highly Recommend!
10
Beau Edward
27 lug 2025
·
Soggiorno di 6 notti
Only.complai t i have is the road into the property needs fixed, other than that we had an amazing time
Only.complai t i have is the road into the property needs fixed, other than that we had an amazing time
10
Bashar
9 feb 2025
·
Soggiorno di 4 notti
Excellent location, best beach in mexico
Excellent location, best beach in mexico
10
Shane
5 mar 2025
·
Soggiorno di 5 notti
Highly recommend. The beach is second to none. They provide a very high level of service and the facilities are fantastic. I will definitely return.
Highly recommend. The beach is second to none. They provide a very high level of service and the facilities are fantastic. I will definitely return.
10
Deborah
17 nov 2025
·
Soggiorno di 5 notti
Great location. Not too far from the airport. Staff was very friendly. Our room was very clean and the grounds were very well maintained. The only drawbacks were the restaurant was under renovation at the time and we were having breakfast in the ballroom throughout our stay. The other was guests reserving pool loungers and not using them. Other than that it was perfect. We will be returning!!
Great location. Not too far from the airport. Staff was very friendly. Our room was very clean and the grounds were very well maintained. The only drawbacks were the restaurant was under renovation at the time and we were having breakfast in the ballroom throughout our stay. The other was guests reserving pool loungers and not using them. Other than that it was perfect. We will be returning!!
10
kealy
16 set 2024
·
Soggiorno di 14 notti
The property is very pretty and the staff go out of their way to make you feel comfortable. We had a couple of little glitches along the way but Emanuel, the concierge in block 16 is excellent, always going above and beyond to make our stay comfortable and enjoyable (thank you so much!) The food is good, and drinks are good. There are a lot of things to do around the resort, entertainment is really good and there is a lot going on everyday, you can take part or not, it’s your choice. The beach is very pretty and very clean, there was a little seaweed but they kept the beach clear. The main areas in the grounds are well maintained, and the room was very pretty. This was a relaxing vacation for us, and that’s what we got in a lovely setting. It is quite far from Playa Del Carmen and Cancun, so be prepared to pay for a taxi ($33 each way to PDC). There isn’t really much going on in the surrounding areas so, if going to the towns in the evening is your thing, be prepared for that.
The property is very pretty and the staff go out of their way to make you feel comfortable. We had a couple of little glitches along the way but Emanuel, the concierge in block 16 is excellent, always going above and beyond to make our stay comfortable and enjoyable (thank you so much!) The food is good, and drinks are good. There are a lot of things to do around the resort, entertainment is really good and there is a lot going on everyday, you can take part or not, it’s your choice. The beach is very pretty and very clean, there was a little seaweed but they kept the beach clear. The main areas in the grounds are well maintained, and the room was very pretty. This was a relaxing vacation for us, and that’s what we got in a lovely setting. It is quite far from Playa Del Carmen and Cancun, so be prepared to pay for a taxi ($33 each way to PDC). There isn’t really much going on in the surrounding areas so, if going to the towns in the evening is your thing, be prepared for that.
10
Danielle
13 feb 2025
·
Soggiorno di 4 notti
Our stay was exceptional from start to finish!! This resort is paradise! The beach is fantastic, the rooms are lovely and clean. We went with a preferred club swim out and are eager to do it again! The food was good, the drinks were good, and the service and people are AMAZING!!!
Our stay was exceptional from start to finish!! This resort is paradise! The beach is fantastic, the rooms are lovely and clean. We went with a preferred club swim out and are eager to do it again! The food was good, the drinks were good, and the service and people are AMAZING!!!
10
Sean
12 giu 2025
·
Soggiorno di 7 notti
The property was beautiful it was away from other properties. There were three security stations for clearance to get onto the property. Very secure. All the staff was amazing. The resort has daily activities. I highly recommend!
The property was beautiful it was away from other properties. There were three security stations for clearance to get onto the property. Very secure. All the staff was amazing. The resort has daily activities. I highly recommend!
10
Bryant
7 mar 2025
·
Soggiorno di 7 notti
Beautiful resort. The beach is the most beautiful beach I have been to.
Beautiful resort. The beach is the most beautiful beach I have been to.
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Ristorazione
Diversi ristoranti e opzioni pop-up ricevono elogi, in particolare la cucina italiana, francese e asiatica; non è necessaria la prenotazione. La qualità complessiva è variabile: alcuni la considerano eccellente, altri nella media o insipida, con una gradazione variabile della forza dei drink, costi aggiuntivi per eventi o vini e alcune segnalazioni di malessere.
Recensioni degli ospiti correlate
10
Danielle
16 ago 2025
·
Soggiorno di 5 notti
Fantastic food choices, incredibly kind and friendly staff, and every area of the resort was well maintained and clean
Fantastic food choices, incredibly kind and friendly staff, and every area of the resort was well maintained and clean
10
Fadzai Hilda
22 ago 2025
·
Soggiorno di 4 notti
My 1st time in Mexico. What an amazing getaway exceeding every expectation. From the moment we arrived, the staff treated us with warmth and professionalism. The staff were incredibly attentive, friendly, and genuinely committed to making our stay unforgettable. The food was exceptional - a wide variety of options and everything tasted freshly prepared. Room service was prompt and price included in the all inclusive deal. The cleanliness was impeccable and the housekeepers respectful. I loved our swim out pool, and the main pool was gorgeous and we could always find sun loungers even at peak times. The Beach is also easily accessible and has a lovely bar. The in hotel entertainment was great and a variety of options in both the day and night time. If you are looking for a luxurious, relaxing and fun filled escape - with outstanding staff and great food - then book with them
My 1st time in Mexico. What an amazing getaway exceeding every expectation. From the moment we arrived, the staff treated us with warmth and professionalism. The staff were incredibly attentive, friendly, and genuinely committed to making our stay unforgettable. The food was exceptional - a wide variety of options and everything tasted freshly prepared. Room service was prompt and price included in the all inclusive deal. The cleanliness was impeccable and the housekeepers respectful. I loved our swim out pool, and the main pool was gorgeous and we could always find sun loungers even at peak times. The Beach is also easily accessible and has a lovely bar. The in hotel entertainment was great and a variety of options in both the day and night time. If you are looking for a luxurious, relaxing and fun filled escape - with outstanding staff and great food - then book with them
8
Cindy Barnes and Uriah
7 nov 2024
·
Soggiorno di 4 notti
Nice property, but food is mediocre at best. Limited options for breakfast especially. I’d stay at Unico or TRS on a return visit to Riviera Maya.
Nice property, but food is mediocre at best. Limited options for breakfast especially. I’d stay at Unico or TRS on a return visit to Riviera Maya.
10
Carl Bower
31 lug 2025
·
Soggiorno di 7 notti
The dining options were excellent. The property was well maintained and clean inside and out. My favorite thing was the staff. Always friendly and helpful, always. The person that helped us the most was our concierge Marco. Always smiling, greeting and helping. He made our stay for seven nights wonderful. I would recommend this getaway to anyone.
The dining options were excellent. The property was well maintained and clean inside and out. My favorite thing was the staff. Always friendly and helpful, always. The person that helped us the most was our concierge Marco. Always smiling, greeting and helping. He made our stay for seven nights wonderful. I would recommend this getaway to anyone.
6
Edward
27 lug 2024
·
Soggiorno di 6 notti
Been to a lot of all inclusive hotels and this one had great reviews so thought we would give it a try. Lots of good things and some bad things. The events staff at this hotel is second to none. Best events and planning of any all inclusive we have been to. Event staff is a lot of fun and always has something lined up. Food at half the places were food. Hibachi was excellent, French was bland and I. Seasoned, el patio was the Mexican choice but really didn’t seem to be Mexican food. Seems unusual that it is so hard to find Mexican food options at a resort in Mexico. Did the lobster rock event and the food was very poor. Fun event great drinks and great environment but the food is sub par. The beach at the property is amazing! Very clean and beautiful. Would be nice if they would clear out some of the area between the pool and the beach so you can actually enjoy the view of the ocean from the hotel. Only way to enjoy the beach is to be on it. Hotel rooms are a little dated but they are nice. They are kept very clean and great service. Biggest issue we had the whole time we were there was it was very hard to sleep. We had people above us that were up all hours of the night and the floors seem paper thin. We heard everything and had a hard time getting a good night sleep. Overall I would rate the hotel a 3 out of 5 because the staff and people were phenomenal but the environment and the food were not amazing. Can’t always enough about the events staff
Been to a lot of all inclusive hotels and this one had great reviews so thought we would give it a try. Lots of good things and some bad things. The events staff at this hotel is second to none. Best events and planning of any all inclusive we have been to. Event staff is a lot of fun and always has something lined up. Food at half the places were food. Hibachi was excellent, French was bland and I. Seasoned, el patio was the Mexican choice but really didn’t seem to be Mexican food. Seems unusual that it is so hard to find Mexican food options at a resort in Mexico. Did the lobster rock event and the food was very poor. Fun event great drinks and great environment but the food is sub par. The beach at the property is amazing! Very clean and beautiful. Would be nice if they would clear out some of the area between the pool and the beach so you can actually enjoy the view of the ocean from the hotel. Only way to enjoy the beach is to be on it. Hotel rooms are a little dated but they are nice. They are kept very clean and great service. Biggest issue we had the whole time we were there was it was very hard to sleep. We had people above us that were up all hours of the night and the floors seem paper thin. We heard everything and had a hard time getting a good night sleep. Overall I would rate the hotel a 3 out of 5 because the staff and people were phenomenal but the environment and the food were not amazing. Can’t always enough about the events staff
8
SARA
11 ago 2025
·
Soggiorno di 3 notti
Many different dining options but the food is nothing spectacular. The amenities are good and the rooms are super cozy.
Many different dining options but the food is nothing spectacular. The amenities are good and the rooms are super cozy.
10
Dorothy
8 lug 2025
·
Soggiorno di 3 notti
The property was beautiful. The service was exceptional. The restaurants were delicious. 10/10 recommend. Not a single complaint.
The property was beautiful. The service was exceptional. The restaurants were delicious. 10/10 recommend. Not a single complaint.
6
Eric
26 lug 2024
·
Soggiorno di 4 notti
Good resort, good staff, wife and I got Ecoli from food. Watch what you eat!
Good resort, good staff, wife and I got Ecoli from food. Watch what you eat!
8
Michael Anthony
6 gen 2025
·
Soggiorno di 7 notti
The beach is fantastic. Unfortunately, there are enough chairs on the beach (Preferred Club or otherwise) when the resort is full. Unfortunately, there were lots of people marking chairs at the pool and beach first thing in the day. The service was quite good but the drinks were incredibly watered own even when we asked for doubles. I joked with my wife that a "triple" might yield what a single would yield elsewhere. The food was average. My wife was not a fan at all. I thought the selection was robust but some seasoning was needed on the majority of the food. I enjoyed having an Old Fashioned made tableside at the Italian restaurant. As for the room, we upgraded to a Honeymoon Suite with ocean view. The room was spacious but not worth the additional charge if you paid full freight. Our ocean view was also impeded by a couple of two story beach cabanas. Our patio had water staining on the ceiling as well as stained cushions. Paint was also peeling on the ceiling and a column. There was also no true sports bar to watch CFB playoff games. The only bar that came close had limited seating. Next, we were brought to our room in a maintenance golf cart and 3 adults tried to fit on a seat designed for two. I half hung off the golf cart as did the driver. We were also brought to our room by way of a back alley that is for service vehicles and warehousing for the resort. Not a good look. All told, this is not a 5 star resort. It is more like 3.5-4 stars.
The beach is fantastic. Unfortunately, there are enough chairs on the beach (Preferred Club or otherwise) when the resort is full. Unfortunately, there were lots of people marking chairs at the pool and beach first thing in the day. The service was quite good but the drinks were incredibly watered own even when we asked for doubles. I joked with my wife that a "triple" might yield what a single would yield elsewhere. The food was average. My wife was not a fan at all. I thought the selection was robust but some seasoning was needed on the majority of the food. I enjoyed having an Old Fashioned made tableside at the Italian restaurant. As for the room, we upgraded to a Honeymoon Suite with ocean view. The room was spacious but not worth the additional charge if you paid full freight. Our ocean view was also impeded by a couple of two story beach cabanas. Our patio had water staining on the ceiling as well as stained cushions. Paint was also peeling on the ceiling and a column. There was also no true sports bar to watch CFB playoff games. The only bar that came close had limited seating. Next, we were brought to our room in a maintenance golf cart and 3 adults tried to fit on a seat designed for two. I half hung off the golf cart as did the driver. We were also brought to our room by way of a back alley that is for service vehicles and warehousing for the resort. Not a good look. All told, this is not a 5 star resort. It is more like 3.5-4 stars.
6
RODRIGO
21 set 2024
·
Soggiorno di 7 notti
My partner and I had an enjoyable stay at Secrets Maroma Beach, but there are a few things to consider before booking at this property. Check-in: The process was smooth and easy, though they do send a salesperson your way to try and upsell the preferred club packages. Simply say "no thanks" and you can avoid the sales pitch breakfast. Food: This was a disappointment for us. Despite reading reviews about the mediocre food, I hoped they weren’t accurate, but unfortunately, the food was quite average. It’s not terrible, but for the price you’re paying, it doesn’t meet the standard we’ve experienced at other Secrets properties. Room: The hotel is 15 years old, and the rooms are not as fresh as they appear in the photos online. Some nights, our room felt a bit warm—the AC doesn’t go below 70°F. When we raised this issue, they sent us a fan as a solution, which felt subpar for a five-star hotel. Beach: The beach was okay, not amazing but not bad either. It’s large and great for swimming, but when compared to other resorts in the area, it’s pretty average. Overall: While we had a decent time, I don’t think I’d return to Secrets Maroma Beach. There are better options nearby for the same or better value.
My partner and I had an enjoyable stay at Secrets Maroma Beach, but there are a few things to consider before booking at this property. Check-in: The process was smooth and easy, though they do send a salesperson your way to try and upsell the preferred club packages. Simply say "no thanks" and you can avoid the sales pitch breakfast. Food: This was a disappointment for us. Despite reading reviews about the mediocre food, I hoped they weren’t accurate, but unfortunately, the food was quite average. It’s not terrible, but for the price you’re paying, it doesn’t meet the standard we’ve experienced at other Secrets properties. Room: The hotel is 15 years old, and the rooms are not as fresh as they appear in the photos online. Some nights, our room felt a bit warm—the AC doesn’t go below 70°F. When we raised this issue, they sent us a fan as a solution, which felt subpar for a five-star hotel. Beach: The beach was okay, not amazing but not bad either. It’s large and great for swimming, but when compared to other resorts in the area, it’s pretty average. Overall: While we had a decent time, I don’t think I’d return to Secrets Maroma Beach. There are better options nearby for the same or better value.
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Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
10
Andrea
8 apr 2026
·
Soggiorno di 7 notti
Tony fornisce un servizio fantastico sulla spiaggia! Ci ha portato con il catamarano a vedere le tartarughe e vicino la barriera corralina a fare snorkeling... servizio super emozionante!!
Tony fornisce un servizio fantastico sulla spiaggia! Ci ha portato con il catamarano a vedere le tartarughe e vicino la barriera corralina a fare snorkeling... servizio super emozionante!!
10
Alexis
17 giu 2023
·
Soggiorno di 3 notti
Ksndj
Ksndj
10
GERARDO
2 settimane fa
·
Soggiorno di 3 notti
Muy bien el servicio pero el hotel está en remodelación eso es molesto
Muy bien el servicio pero el hotel está en remodelación eso es molesto
10
Nichole
3 settimane fa
·
Soggiorno di 3 notti
Great staff and resort. Would return again.
Great staff and resort. Would return again.
10
Roberto
13 ago 2026
·
Soggiorno di 2 notti
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Politiche della struttura
Check-in
Check-out
Dalle 15:00 alle 00:00
Prima delle 12:00
Hai delle domande?
Le risposte istantanee dell'IA si basano su informazioni sugli hotel
Considering this hotel for your Playa del Carmen trip?
Quali sono solitamente le tariffe delle camere al Secrets Maroma Beach Riviera Cancun - Solo adulti a Playa del Carmen?
Nei prossimi 60-90 giorni, le tariffe delle camere al Secrets Maroma Beach Riviera Cancun - Solo adulti a Playa del Carmen si aggirano solitamente intorno a 717 USD a notte per due ospiti, con un intervallo da 482 USD a 875 USD nelle date di picco.
Qual è il periodo migliore per visitare il Secrets Maroma Beach Riviera Cancun - Solo adulti per evitare la folla?
Il periodo più tranquillo al Secrets Maroma Beach Riviera Cancun - Solo adulti a Playa del Carmen è agosto, quando la domanda è al minimo. Marzo è il mese più affollato, quindi pianifica visite all'inizio dell'autunno se preferisci meno folla e maggiore disponibilità.
Quale mese offre le tariffe più economiche al Secrets Maroma Beach Riviera Cancun - Solo adulti?
Agosto è il mese più economico per soggiornare al Secrets Maroma Beach Riviera Cancun - Solo adulti a Playa del Carmen, con una media di 474 USD a notte; febbraio è il mese più costoso, con una media di 1143 USD a notte.
Cosa c'è nelle vicinanze e a chi è più adatto il Secrets Maroma Beach Riviera Cancun - Solo adulti?
Situato a Quintana Roo, vicino a Maroma Beach e Paradise Beach, il Secrets Maroma Beach Riviera Cancun - Solo adulti a Playa del Carmen è ideale per coppie e gruppi che cercano un'esperienza di lusso sulla spiaggia e in una spa. L'hotel è inoltre vicino al campo da golf Playa Paraiso Golf Course e al sito di immersioni Chun-Zumbul, il che lo rende comodo per escursioni di golf e avventura.
Come si confrontano le tariffe del Secrets Maroma Beach Riviera Cancun - Solo adulti con quelle di altri hotel nelle vicinanze?
Il Secrets Maroma Beach Riviera Cancun - Solo adulti a Playa del Carmen è più economico di 9 hotel comparabili su 20 nelle vicinanze, con una mediana tipica di 639 USD a notte rispetto a circa 628 USD per gli hotel simili.
Come si confronta il prezzo per notte di Secrets Maroma Beach Riviera Cancun - Adults only, Playa del Carmen con quello delle ultime settimane?
Il prezzo attuale di Secrets Maroma Beach Riviera Cancun - Adults only, Playa del Carmen è di 468 USD a notte per 2 ospiti, in linea con le tariffe abituali di questo hotel: si discosta non più di 5% dalla tariffa media di 490 USD degli ultimi 60 giorni. Nello stesso periodo, nella maggior parte delle notti le tariffe erano comprese tra 398 USD e 735 USD.
Prezzi per le prossime date
settembre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
ottobre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
Più economico
Più costoso
Prezzo medio per notte per tutte le offerte, con tasse e costi.
Prezzi in USD per 2 ospiti, aggiornati ogni giorno.
- 2026-09-16: 424.7750670373535USD
- 2026-09-17: 354.94302679595944USD
- 2026-09-18: 364.7623087710571USD
- 2026-09-19: 358.64942122375487USD
- 2026-09-20: 358.64942122375487USD
- 2026-09-21: 357.838712010498USD
- 2026-09-22: 357.838712010498USD
- 2026-09-23: 358.492007059021USD
- 2026-09-24: 362.4202871704101USD
- 2026-09-25: 358.64942122375487USD
- 2026-09-26: 363.84261782684325USD
- 2026-09-27: 358.64942122375487USD
- 2026-09-28: 367.0291077630615USD
- 2026-09-29: 363.84261782684325USD
- 2026-09-30: 367.0291077630615USD
- 2026-10-01: 397.31758918853757USD
- 2026-10-02: 397.31758918853757USD
- 2026-10-03: 397.31758918853757USD
- 2026-10-04: 397.31758918853757USD
- 2026-10-05: 397.31758918853757USD
- 2026-10-06: 395.9463874932861USD
- 2026-10-07: 645.674311878662USD
- 2026-10-08: 490.1133968884277USD
- 2026-10-09: 644.135190067749USD
- 2026-10-10: 466.6073822827148USD
- 2026-10-11: 466.2268567401123USD
- 2026-10-12: 466.2268567401123USD
- 2026-10-13: 427.7366595840454USD
- 2026-10-14: 466.6073822827148USD
- 2026-10-15: 466.2268567401123USD
- 2026-10-16: 424.5516755007934USD
- 2026-10-17: 466.6073822827148USD
- 2026-10-18: 466.6073822827148USD
- 2026-10-19: 466.6073822827148USD
- 2026-10-20: 466.2268567401123USD
- 2026-10-21: 466.6073822827148USD
- 2026-10-22: 645.674311878662USD
- 2026-10-23: 645.472877779541USD
- 2026-10-24: 491.10841550079346USD
- 2026-10-25: 477.29081374145505USD
- 2026-10-26: 478.91906103607175USD
- 2026-10-27: 478.91906103607175USD
- 2026-10-28: 478.91906103607175USD
- 2026-10-29: 554.5122145678711USD
- 2026-10-30: 426.84673550079344USD
- 2026-10-31: 478.91906103607175USD
- 2026-11-01: 601.330233885498USD
- 2026-11-02: 601.330233885498USD
- 2026-11-03: 602.1856284100342USD
- 2026-11-04: 610.1911630169677USD
- 2026-11-05: 728.4076248394775USD
- 2026-11-06: 744.2088551934814USD
- 2026-11-07: 728.4076248394775USD
- 2026-11-08: 693.6285147692871USD
- 2026-11-09: 704.6911410168457USD
- 2026-11-10: 693.6285147692871USD
- 2026-11-11: 695.368720480957USD
- 2026-11-12: 760.777930480957USD
- 2026-11-13: 744.712510480957USD
- 2026-11-14: 744.712510480957USD
- 2026-11-15: 694.9645915686035USD
- 2026-11-16: 667.828000480957USD
Il personale alla reception si occupa di accogliere gli ospiti all'arrivo. Le informazioni fornite dalla struttura potrebbero essere tradotte con strumenti di traduzione automatica. In alcuni ristoranti della struttura è richiesto un codice di abbigliamento rigoroso.
Il check-in deve essere effettuato da una persona con almeno 18 anni.
- Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica della struttura.
- All'arrivo, oltre a un documento di identità comprensivo di foto, potrebbero essere richieste una carta di credito o una caparra in contanti per eventuali spese accessorie.
- Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono comportare spese aggiuntive. Le richieste speciali non sono garantite.
- Questa struttura accetta pagamenti tramite carte di credito, carte di debito e i contanti
- Questa struttura dispone di spazi all'aperto, come balconi, patio, terrazze, che potrebbero non essere adatti ai bambini. In caso di dubbi, ti consigliamo di contattare la struttura prima dell'arrivo per avere la conferma che disponga di una camera adatta a te.
- Le norme culturali e i regolamenti per gli ospiti variano a seconda del paese e della struttura in questione. Le condizioni indicate sono fornite dalla struttura.
- Si richiede la prenotazione per i trattamenti spa. Le prenotazioni possono essere effettuate contattando un resort prima dell'arrivo utilizzando i recapiti riportati sulla conferma della prenotazione.
- Per i soggiorni che comprendono il 31 dicembre, nel prezzo totale indicato è compreso il costo del Cenone di gala dell'ultimo dell'anno.
- I bambini sotto i 18 anni non sono ammessi in questa struttura per soli adulti.
- Questa struttura è LGBTQ+ friendly e accoglie tutti gli ospiti, senza alcuna distinzione.
Small dogs under 22 pounds are welcome at the resort in specific room categories with advance reservation, subject to a fee of approx USD 65 per night.
Servizi popolari
Parcheggio
Ristorante
Piscina
Business center
Servizio in camera
Parcheggio valet
Informazioni generali
Servizio in camera
Ristorante
Camere non fumatori
Sauna
Idromassaggio/Jacuzzi
Bagno turco
Massaggi
Solarium
SPA e centro benessere
Barbiere/Estetista
Trattamenti corpo
Trattamenti viso
Bar della piscina
Colazione in camera
Per soli adulti
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Servizi
Business center
Banco escursioni
Lavanderia a secco
Servizio di pulizia
Servizio banchetti
Cambio valuta
Cassetta di sicurezza
Sportello bancomat
Deposito bagagli
Zona fumatori
Lavanderia self-service
24-Hour Front Desk
Bingo
Concierge Services
Attività
Piscina
Campi da tennis
Giardino
Campo da golf (nelle vicinanze)
Spiaggia - nelle vicinanze
Immersioni subacquee
Ciclismo
Biliardo
Pesca
Piscina scoperta
Musica dal vivo
Bicycle Tour Information
Evening Entertainment
Pool (Infinity)
Mobili da esterno
Pool (Seasonal Outdoor)
Ping pong
Terrazza
Fitness Center (nearby)
Parcheggio
Parcheggio
Parcheggio valet
Parcheggio gratuito
Parking (Limited)
Parking Onsite
Internet
Wi-fi gratuito