Le Diwan Hotel Rabat - MGallery Collection

Very modern room excellent condition

Breakfast was good but Svc was not as staff would stand around but not go around to tables to ask clients if they need coffee/tea or anything . Needs improvement in servicing clients .

The room AC was not working And upon complaining the reception they gave us a fan. The person at the reception was very unfriendly and does not know how to behave with the customer.

This hotel is definitely not a 4 stars. It’s actually quite mediocre. Here are several observations, related to a single night stay. 1. The air conditioning is our suite was basically non effective. 2. The shower stream was very weak, and its structure was beat up and unclean. 3. The room itself was worn out, all be it clean. 4. When we complained about the AC and the shower, they sent someone. But when we told the lady at reception that these two problems were still ongoing, she gave us a dirty look and replied: “well, I already sent someone. 5. There was a written notice on the walls saying that they apologized in advance for the fact that there would be renovation works between 10:30 am and 6:00 pm. However, major repairs started at 9:32 am, with sounds of electric drills, hammers and electric saw… 6. Then, one a little detail, but that speaks volumes about the lack of quality of this hotel: the hand soap in the bathroom was tiny and very thin… The type of soaps one would find in cheap motels…

The service was terrible. Room was old, bathroom had molds on ceiling and wall.