Ibis Rabat Agdal

The hotel has a great location and good sound insulation from the outside. However, several aspects of my stay were below the standard I would expect from ibis and Accor. On my last morning, while I was having breakfast and drinking my coffee, I was approached by Said, a responsible staff member, and asked to write a 5-star review on famous review pkatform and send him a screenshot. He even insisted on helping me find the review platform while I was still trying to enjoy my coffee. I found this very uncomfortable. Guest reviews should reflect the guest’s genuine experience, not be solicited as a 5-star rating. There were also several issues with the room. Some corners clearly needed better cleaning, and I noticed a line of ants repeatedly walking along the bathroom door. The soap dispenser in the shower was also empty. The breakfast was another disappointment. Although there were many staff members working around the breakfast area, basic items such as juice, butter and jam were repeatedly not replenished until guests specifically asked. The croissants were taken from a box stored inside a cupboard rather than being freshly presented from the kitchen, which also affected the overall impression of the breakfast. The location and sound insulation are positive points, but the cleanliness, breakfast service and especially the pressure to leave a 5-star review significantly affected my overall experience. This is not level of guest experience I associate with ibis/Accor

Very Hospitality Staff

The smell of the lobby and rooms was hard to tolerate

Super

It’s a great hotel in a great location in the center of the City of Rabat where it’s next to the Agdal train station