Name: Novotel Rotterdam - Schiedam
Address: Hargalaan 2, Municipality of Schiedam, Netherlands, Municipality of Schiedam, South Holland, NL
Price range: $84–$208 per night
Rating: 7.6

What guests think

At Novotel Rotterdam - Schiedam, reviews highlight friendly, child-oriented staff and an accessible location, but also recurring complaints about inconsistent cleanliness, dated areas under renovation, paid parking, and mixed pool experiences that can disrupt comfort depending on expectations.

Housekeeping is often on request or every few days, and several guests felt communication about this and early check-in fees was unclear. Rooms range from spacious and quiet to small and tired, with recurring maintenance issues (drainage, fixtures, A/C, shower temperature) and occasional smoke smells; Wi‑Fi feedback varies. Overall, expect a practical stopover with convenient access and uneven standards.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Paid on-site parking is available but costs around €10 per day, and some guests reported gate/system hassles and EV-charging confusion. The outdoor pool is small, unheated or crowded at times, and access was occasionally limited; renovations and occasional restaurant changes affected convenience.

Related guest reviews

10

Mauricio

Oct 18, 2023

·

Stayed 1 night

Pool, gym, restaurant

8

Albert

Nov 16, 2024

·

Stayed 2 nights

Great room and lobby area. Pillows were a bit to high so uncomfortable night. Didn’t realise we had to pay to park even though the hotel is not on the city centre

6

Elodie

Jun 2, 2025

·

Stayed 3 nights

Quelques déconvenues lors de notre séjour : Tout d’abord, nous sommes arrivés en avance pour le check-in : à 11h au lieu de 15h. La personne à la réception nous a alors annoncé que les chambres seraient disponibles à 12h. Nous avons donc décidé de patienter. Mais, de retour à 12h, on nous demande de payer 25 € pour pouvoir accéder à la chambre. Cette information ne nous avait pas été communiquée au départ. Si nous l’avions su, nous aurions refusé et serions partis faire autre chose en attendant. Je pense que si un supplément est demandé, il faut en informer clairement le client dès le début, afin qu’il puisse faire un choix en connaissance de cause. Ensuite, concernant le ménage : aucune information ne nous a été donnée. Nous pensions, comme dans la plupart des hôtels, qu’il était fait automatiquement chaque matin. En réalité, il faut en faire la demande explicite. Nous l’avons découvert le dernier jour… Là encore, un manque de communication dès l’arrivée. Enfin, nous avons voulu nous installer près de la piscine pour nous détendre, mais on nous a demandé de quitter les lieux car une séance photo allait avoir lieu ! J’en reviens toujours pas… Bref, la seule chose positive de notre séjour a été le petit-déjeuner. Pour ce qui est de l’expérience client, il y a clairement des points à revoir.

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10

Manuela

Aug 10, 2024

·

Stayed 1 night

Perfekter Pool Perfektes Parken Saubere Zimmer

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6

Frederik Michael

May 25, 2025

·

Stayed 2 nights

The parking was 10€ per day which is a lot I think. It was always hard to get out of the parking lot because the System didnt work properly and we had to go to the reception Desk everytime. The surrounding was pretty noisy as the tram had a Bell that Rung all the Time. There was a children Soccer Team on the Same corridor that was pretty noisy. Additionally the rooms only get cleaned every Third day

2

Mustafa

Aug 23, 2024

·

Stayed 2 nights

I wished I could write about my positive memories about Novotel Rotterdam Schiedam.. The only positive thing could be the kindness of the employees.. The room we got for 4 Persons (2 adults, 2 children) was so small there was no place to open the luggage! Everything looks fine on photos, but the reality is small smaller smallest, old older oldest (furniture) and for the pool I have unfortunately to say that -besides it is very very tiny for the amount of guests and children- that I got a rash (very first time in my life) after "swimming" for half an hour..hygiene? The price is absolutely not worth it..and to pay 10€ per day for parking is beyond any logic..

4

atif

Dec 12, 2024

·

Stayed 1 night

Hotel mitten in einer Umbauphase.kein Aufzug. Keine Warnung in der Seite zu finden

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6

Audrey

Jan 2, 2025

·

Stayed 2 nights

Sur 4 personnes de l’hôtel aucun ne savait comment fonctionnait les bornes de recharge électrique !

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8

Matthew

Aug 15, 2023

·

Stayed 1 night

Good central location, nice hotel, friendly staff and good facilities - enjoyed our stay 🙂. Just be careful if camper van as parking restricted height. Outdoor pool needs some maintenance on steps. Loved it though - thank you.

4

Alex

Jan 24, 2023

·

Stayed 1 night

Restaurant not working even though advertised. Very poor and expensive buffet provided instead. Air conditioning not working properly. I cannot recommend this hotel in any way.

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Cleanliness

Many reviews cite poor room and corridor cleanliness, bathroom hairs or mold, dust under furniture, and missing toilet brushes; a few mention clean or refurbished rooms. Housekeeping is by request or less frequent, and execution and follow-through were inconsistent.

Related guest reviews

2

Semir

Oct 9, 2025

·

Stayed 1 night

Wasn’t the cleanest one… And wc without the brush unbelievable.. stay away from this expensive hotel…

6

Patrik

Nov 16, 2025

·

Stayed 11 nights

Städningen av rummen är dålig. Och när man klagar så händer det inte mycket. Någon i personalen är väldigt nonchalanta

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4

Patrik

Dec 21, 2025

·

Stayed 6 nights

Dålig städning överlag och personal som inte vet vad service är

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2

Sara

Apr 13, 2025

·

Stayed 2 nights

O sofá cama estava cheio de pó e por baixo do sofá estava cheio de cotão e sujidade. Por debaixo do sofá cama não era limpo há muito tempo.

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6

Michael

Sep 14, 2025

·

Stayed 1 night

Service und essen waren super. Allerdings fand ich die Sauberkeit im Bad nicht angenehm, an der Wand hingen Haare und mein Handtuch hatte gelbe und braune Flecken.

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8

Remick

Oct 15, 2025

·

Stayed 2 nights

We had a great stay at Novotel Schiedam! The hotel was clean, modern, and very comfortable. The staff were super friendly and made us feel welcome from the moment we arrived. The room was spacious, quiet, and perfect for a relaxing night. The location is convenient close to the highway, Rotterdam, and Vlaardingen, yet still peaceful and surrounded by greenery. Parking was easy, and the overall atmosphere of the hotel felt calm and well maintained. Would definitely stay here again!

6

Patrik

Dec 15, 2025

·

Stayed 14 nights

Dålig städning överlag på hotellet. Gångarna inntil rummen är riktigt äckliga

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10

Albert

Oct 5, 2025

·

Stayed 2 nights

Refurbished room so everything was nice and clean

2

Ahmad

Dec 29, 2023

·

Stayed 2 nights

Die Unterkunft ist alt, die Schiebetür im Eingang öffnet nicht richtig und bleibt auf halber Strecke stehen. Im Fahrstuhl ist die Anzeigetafel defekt und in die Vorrichtung gefallen. Die Zimmer sind alt, das Bad mit Schimmel an der Wand. Das Servicepersonal überfordert und nicht serviceorientiert - zeitweise waren keinen Frühstücksuntensilien verfügbar. Am Empfang hat man sich die Missstände angehört, passiert ist aber nichts. Das ist nur eine Kurzfassung meiner Eindrücke.

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6

Riccardo

Aug 22, 2025

·

Stayed 2 nights

L’hotel si presenta bene nella reception, ma le camere e l’area in generale delle stanze e’ molto sporche e la moquette vecchia e consumata. Stanze piccole e poco pulite, peccato ma non e’ un quattro stelle. Buona la colazione.

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Rooms

Rooms vary from spacious and quiet with good showers to small and dated, with recurring maintenance issues (drainage, broken fixtures, temperamental showers, weak A/C) and occasional smoke smells; pillow comfort and Wi‑Fi reliability also varied.

Related guest reviews

8

James

Apr 8, 2024

·

Stayed 4 nights

It was what you expect from a European hotel chain that does enough but doesn’t wow you! The room doesn’t look like it’s been renovated in about 25 years but then “if it ain’t broke, don’t fix it”

8

Simon

Apr 29, 2023

·

Stayed 2 nights

Nothing much to say it was as expected a chain hotel pretty much in good condition but not stunning. One word of warning be careful with the showers the one in my room had a habit of either going to freezing or scalding when you adjusted the temperature and then settling down again.

8

Albert

Nov 16, 2024

·

Stayed 2 nights

Great room and lobby area. Pillows were a bit to high so uncomfortable night. Didn’t realise we had to pay to park even though the hotel is not on the city centre

6

Rodrigo

Sep 2, 2025

·

Stayed 4 nights

Péssimo, se comparar ao padrão Novotel. Não tivemos limpeza adequada no quarto nem troca de lençóis. Houve limpeza somente em 1 dia dos 4 de hospedagem. É necessário agendamento de limpeza, sendo que, mesmo agendando, não fomos atendidos, pois a recepção não se importou de anotar devidamente nossos pedidos. O quarto é pequeno e a cama desconfortável. O café da manhã foi o que salvou a estada: é excelente.

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6

Elsa

Jun 15, 2024

·

Stayed 3 nights

Room had fridge but was a bit “tired”. Corridor carpets grubby. Would benefit from refurbishing!

8

Remick

Oct 15, 2025

·

Stayed 2 nights

We had a great stay at Novotel Schiedam! The hotel was clean, modern, and very comfortable. The staff were super friendly and made us feel welcome from the moment we arrived. The room was spacious, quiet, and perfect for a relaxing night. The location is convenient close to the highway, Rotterdam, and Vlaardingen, yet still peaceful and surrounded by greenery. Parking was easy, and the overall atmosphere of the hotel felt calm and well maintained. Would definitely stay here again!

8

Kemal

Sep 8, 2025

·

Stayed 1 night

We stayed smoking room while not smoking it was bad. But staff was friendly. Definitely not our best

6

Albert

Feb 16, 2025

·

Stayed 3 nights

Booked 3 nights. At check in we were asked to tick a box £25 for room bar. We declined but the mini bar fridge was empty in the room! We were not told at check in that the don’t clean the room every day we have to request it at reception- so our bins were not cleaned, beds not changed nor towels. The bedside light was broken. The extractor fan did not work properly in the bathroom. When we mentioned it they were not bothered. Service at the bar was slow - even though we were the only ones there. Beds were not comfortable and I kept sliding off the edge.

10

Ingar

Feb 15, 2025

·

Stayed 1 night

Nice, big room. Nice bathroom. Very quiet. Super internet. Fair price. Very good breakfast restaurant.

2

Tribhuvann

Mar 23, 2025

·

Stayed 2 nights

This was the easiest worst hotel room experience at Novotel. The bathtub drainage didn’t work plus the shower head broke into 2 while bathing and hurting my feet. The furnishing of the room was also old (not to be confused with vintage). I am not sure what Novotel is up to but this hotel was definitely not at par with other Novotels I have stayed in the past in different cities. Hope the management takes note. I am most likely not going to book anther stay with Novotel

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Service

Feedback about staff is mixed: many found the team friendly, accommodating, and great with children, while others experienced rudeness, slow bar service, poor problem resolution, and unclear communication about housekeeping and early check-in fees. Responsiveness to maintenance requests varied.

Related guest reviews

6

Ouahib

Jan 6, 2025

·

Stayed 2 nights

Service was not good

4

Patrik

Dec 21, 2025

·

Stayed 6 nights

Dålig städning överlag och personal som inte vet vad service är

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10

David

Apr 22, 2025

·

Stayed 1 night

Very friendly staff and quick check in. Thanks!

2

Abdiaziz

Aug 31, 2024

·

Stayed 14 nights

One of staff member very rude unhelpful

6

Elodie

Jun 2, 2025

·

Stayed 3 nights

Quelques déconvenues lors de notre séjour : Tout d’abord, nous sommes arrivés en avance pour le check-in : à 11h au lieu de 15h. La personne à la réception nous a alors annoncé que les chambres seraient disponibles à 12h. Nous avons donc décidé de patienter. Mais, de retour à 12h, on nous demande de payer 25 € pour pouvoir accéder à la chambre. Cette information ne nous avait pas été communiquée au départ. Si nous l’avions su, nous aurions refusé et serions partis faire autre chose en attendant. Je pense que si un supplément est demandé, il faut en informer clairement le client dès le début, afin qu’il puisse faire un choix en connaissance de cause. Ensuite, concernant le ménage : aucune information ne nous a été donnée. Nous pensions, comme dans la plupart des hôtels, qu’il était fait automatiquement chaque matin. En réalité, il faut en faire la demande explicite. Nous l’avons découvert le dernier jour… Là encore, un manque de communication dès l’arrivée. Enfin, nous avons voulu nous installer près de la piscine pour nous détendre, mais on nous a demandé de quitter les lieux car une séance photo allait avoir lieu ! J’en reviens toujours pas… Bref, la seule chose positive de notre séjour a été le petit-déjeuner. Pour ce qui est de l’expérience client, il y a clairement des points à revoir.

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10

Marc

Sep 4, 2023

·

Stayed 1 night

Mooi en net hotel, goede service en vriendelijk personeel

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10

Jane

Nov 2, 2025

·

Stayed 2 nights

Perfect for when travelling with kids stuff were amazing from front desk to the bar and restaurant will definitely recommend

10

Jennifer

Jun 16, 2023

·

Stayed 3 nights

EVERYONE WAS VERY KIND AND HELPFUL AND SPOKE ENGLISH TO US.

10

Jane

Oct 29, 2025

·

Stayed 3 nights

Was amazing the kids had a good time the staff were so friendly with the kids and very informative very child-friendly we will definitely come again

6

Mrs Sithembakuwe

Apr 14, 2024

·

Stayed 3 nights

The building and deco was good The food and kitchen staff were very friendly and helpful especially the gentleman from Sri Lanka, the slim white gentleman and the lady with dark hair The dark lady at reception wasn’t helpful and her responses were abrupt however all the other reception people were helpful especially the gentleman who was working over the weekend and the lady who was there this morning

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Location

Convenient for road access and public transport, with quick links to Rotterdam, Schiedam and nearby areas; some described a green, quiet setting. Others noted it is outside the center, occasional tram noise, and limited sidewalks.

Related guest reviews

10

Bas

May 19, 2025

·

Stayed 1 night

Outstanding location!!

8

AKIRA

Nov 1, 2025

·

Stayed 4 nights

Handy hotel that I use for business trip to Schiedam

8

erik

Mar 4, 2024

·

Stayed 1 night

Vlakbij Thermen Holiday

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6

Frederik Michael

May 25, 2025

·

Stayed 2 nights

The parking was 10€ per day which is a lot I think. It was always hard to get out of the parking lot because the System didnt work properly and we had to go to the reception Desk everytime. The surrounding was pretty noisy as the tram had a Bell that Rung all the Time. There was a children Soccer Team on the Same corridor that was pretty noisy. Additionally the rooms only get cleaned every Third day

8

Kunibert

Jan 7, 2025

·

Stayed 2 nights

Positiv: Von der nahegelegenen Autobahn war nichts zu hören. Das Zimmer war sauber und das Personal sehr freundlich. Negativ: Das Hotel könnte eine Renovierung gebrauchen.

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8

Teus

Mar 12, 2023

·

Stayed 1 night

Goede ligging.

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8

Remick

Oct 15, 2025

·

Stayed 2 nights

We had a great stay at Novotel Schiedam! The hotel was clean, modern, and very comfortable. The staff were super friendly and made us feel welcome from the moment we arrived. The room was spacious, quiet, and perfect for a relaxing night. The location is convenient close to the highway, Rotterdam, and Vlaardingen, yet still peaceful and surrounded by greenery. Parking was easy, and the overall atmosphere of the hotel felt calm and well maintained. Would definitely stay here again!

4

Said

Dec 27, 2024

·

Stayed 1 night

Otel eski ve yenilenmesi gereken bir yer, merkeze uzak ancak park yeri var ücretli olarak

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8

Martin

Jan 2, 2025

·

Stayed 1 night

Prima Hotel. Aan renovatie toe maar ze zijn ermee bezig. Vriendelijk personeel en goede ontbijt. Slechts 15min rijden naar Rotterdam Centraal.

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10

Roelof

May 20, 2023

·

Stayed 1 night

Prima hotel en op loopafstand van metro/tram station, dus je zit ook zo in centrum Rotterdam.

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Dining

Breakfast is widely praised for variety and quality but considered expensive (about €21–€25), and bar drinks felt pricey. Restaurant service or availability was inconsistent at times, and there were occasional timing or refill issues.

Related guest reviews

6

Yannick

Aug 11, 2023

·

Stayed 5 nights

Chambre assez sale et service à revoir. Chambre pas nettoyée, lit a peine fait, ne surtout pas soulever le tapis ! 2 serviettes même si vous êtes 3. Sinon très calme. Excellent petit déjeuner, très complet. Piscine non chauffée. Rien dans les alentours pour dîner.

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8

Parvez

Jun 3, 2024

·

Stayed 2 nights

The stay was comfortable but i would say no better than a travel lodge in the UK. I am extremely dissapointed about the hidden charges bill that I was thrown at when I went to check in I feel I should have been informed that even though I had selected the breakfast option while booking I was not paying for it at that time and will have to pay at check in. this is a flaw in hotels.com to trap customers with cheaper upfront payment.

6

Rodrigo

Sep 2, 2025

·

Stayed 4 nights

Péssimo, se comparar ao padrão Novotel. Não tivemos limpeza adequada no quarto nem troca de lençóis. Houve limpeza somente em 1 dia dos 4 de hospedagem. É necessário agendamento de limpeza, sendo que, mesmo agendando, não fomos atendidos, pois a recepção não se importou de anotar devidamente nossos pedidos. O quarto é pequeno e a cama desconfortável. O café da manhã foi o que salvou a estada: é excelente.

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10

Alex

Aug 31, 2023

·

Stayed 2 nights

8.5/10 Breakfast was amazing Bed super comfy Lovely staff Clean Good location for access to public transport and access to rotterdam and the hague -ve We had to walk through thr hotel to get to t pool which wasnt heated!

6

Okan

Nov 1, 2022

·

Stayed 2 nights

Gute Anbindung mit den öffentlichen Verkehrsmitteln. Parkplätze sind nicht im Service inklusive, minus Punkt hierfür die fehlende Service. Frühstücks buffet, viel auswahl, aber viel zu teuer.

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8

Dominic

Jun 29, 2025

·

Stayed 1 night

Helpful staff, ugly building but really nice inside. Everything just a little overpriced for what it was (€24 for a very average breakfast…!) but otherwise excellent

10

galya

May 8, 2023

·

Stayed 1 night

We book the hotel for a night only on our road trip. Booked 5 rooms for our group. Rooms were good size, clean, beds comfortable. In some of the rooms we found few insects but nothing to worry about or to hurt us. We were with 8 kids so dinner at the restaurant weren't an option as menu choices weren't suitable for them. The older kids enjoyed to play xbox at the lobby and the little ones spend a good time in the tiny kids indooor area. Outside area with the pool looks nice and spacious but due to weather and late hours we couldn't have use of it. Drinks at the bar a bit expensive. Breakfast was excellent! A lot of choices from continental and English breakfast, fresh juices, smoothies, yoggurts, fruits, lovely coffee, cereals, ect. I suggest to book rooms with breakfast as if you want to add it ad the hotel cost €25pp and we only paid around £10pp when booked with the room. Parking was good size and plenty of spaces at the day we visited.

8

Hanna

May 20, 2024

·

Stayed 1 night

Frühstück war nicht gebucht und wir wollten erst da kaufen. Aber 24€ pro Person, egal ob das Kind oder Erwachsener ist, das ist viel zu teuer finde ich. Die Sauberkeit hätte auch besser sein können. Aber das Badezimmer ist sauber. Es gab keine Klobürste. Personal ist freundlich. Für ein paar Übernachtungen ist in Ordnung.

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4

Alex

Jan 24, 2023

·

Stayed 1 night

Restaurant not working even though advertised. Very poor and expensive buffet provided instead. Air conditioning not working properly. I cannot recommend this hotel in any way.

6

Riccardo

Aug 22, 2025

·

Stayed 2 nights

L’hotel si presenta bene nella reception, ma le camere e l’area in generale delle stanze e’ molto sporche e la moquette vecchia e consumata. Stanze piccole e poco pulite, peccato ma non e’ un quattro stelle. Buona la colazione.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$97
February	$101
March	$98
April	$144
May	$151
June	$171
July	$151
August	$113
September	$116
October	$117
November	$108
December	$101

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7 $178	8 $173	9 $208	10 $120	11 $121	12 $149
13 $117	14 $123	15 $173	16 $138	17 $133	18 $122	19 $134
20 $84	21 $127	22 $175	23 $135	24 $110	25 $111	26 $137
27 $105	28 $114	29 $133	30 $132

Su	Mo	Tu	We	Th	Fr	Sa
				1 $136	2 $129	3 $150
4 $107	5 $129	6 $188	7 $147	8 $129	9 $119	10 $146
11 $105	12 $143	13 $148	14 $163	15 $143	16 $128	17 $158
18 $117	19 $135	20 $153	21 $144	22 $149	23 $121	24 $181
25 $117	26 $117	27 $138	28 $129	29 $123	30 $118	31 $149

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About this property

Location

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What guests think

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