Novotel Rotterdam - Schiedam

Breakfast expensive - didn’t use

Good bar staff. Good tea and coffee in room

Pro: Clean, quiet, black out curtains, decent breakfast. Cons: Arrogant, dismissive, bored reception staff at check in. I felt completely unwelcomed. That should be their job, make you feel welcome, smile. I was treated as I was bothering him, and looked just thrown a form to fill up. The hotel is worn out, ruined carpets on corridors, generally outdated, smells a little funny. I'm traveling a lot been to a lot of other Novotels, different countries, this one is low on the quality ladder.

Decent hotel for one night

The room did not smell fresh. Note that the pillows are very high. Stayed for 3 nights and the room was not cleaned even once. Corridor had leftover dinner trays for over 2 days and not cleared away.