Name: ibis Amsterdam Centre
Address: Stationsplein 49, Burgwallen Nieuwe Zijde, Amsterdam, Netherlands, Amsterdam, North Holland, NL
Price range: US$154–US$465 per night
Rating: 8

What guests think

At ibis Amsterdam Centre, guests praise the unbeatable location beside Amsterdam Centraal and generally friendly staff, while rooms are compact and simple, with comfortable beds, mixed noise insulation, and limited in-room amenities like fridges, kettles, or phones.

Rooms are usually clean, but several reviews cite housekeeping misses, bathroom odors or maintenance issues, and occasional air-conditioning problems. The lively bar and common areas are appreciated; breakfast is widely liked though some find it basic, pricey, or inconsistently managed, and luggage storage often relies on paid lockers. The location is extremely convenient for trains, trams, and walking, though a few notice station noise and pickup restrictions. Expect a practical, central base rather than a full-service hotel.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests like the lively bar and social lobby spaces. Luggage storage is available but often via paid lockers, and a few note needing to change elevators to reach some floors.

Related guest reviews

8

Melanie

24 Nov 2025

·

Stayed 1 night

The room was great, quiet and spacious. The hotel location is unbeatable, right next to the train station and so close to restaurants and shops in the centre of Amsterdam. The bar area is very nice and the breakfast was good. My only complaint is that the showers are a little slippery. I didn’t have an issue but my Dad (80) did, he needed something to be able to grab in there for his safety.

8

GERALD

2 Sept 2025

·

Stayed 4 nights

Two of us stayed here for four nights to visit the Dutch GP. Excellent location, right in the tourist area of Amsterdam and the hotel straddles the railway station which provides train services to Zandvoort racetrack. The room was basic with wifi, tv and room safe. The safe was unusable as it had been left locked by the previous user. No extra pillows in the room, these were available if you asked at reception. We saw many people doing exactly this. No tea/coffee facilities in room. The bar/restaurant was excellent, good food (limited options) and the bar staff were friendly and helpful. Reception staff get a mixed review from us. Some could not be more helpful while one guy was particularly rude as though he didn't want to be interrupted when I advised him that the coffee machine in reception was out of milk. Overall, location wins the day. If you are just looking for a base to head out from then this hotel ticks the boxes. As a final note, the hotel is cashless, as is much of Amsterdam that we saw. Don't bother bringing Euros with you.....You can't give them away.

8

Vivian

9 Sept 2025

·

Stayed 4 nights

Closest hotel next to central station train that allowed us to go on multiple day trips and around Amsterdam city. Busy hotel and check in time, check out times strict

8

Craig

9 Feb 2026

·

Stayed 3 nights

The room was quiet and kept clean. The towels are poor, more like a thin cloth and the ventilation was alright. Would stay again for excellent location, nice bar area and overall service.

10

Donna

29 May 2025

·

Stayed 2 nights

This is a cashless venue. It is very close to the train station and within walking distance of everyone the centrum.

8

Matthew McKerrow

31 Oct 2025

·

Stayed 3 nights

Perfect location, as soon as you walk out the train station it’s right there. A great base if you’re new and wanting to explore the city. Good amenities on site, a small snack shop and a restaurant in case you’re peckish. Next door you’ve got lockers, so if you arrive early and it’s too early to check in or vice versa you’re checking out but not leaving for a while you can leave your luggage somewhere safe. Only things I’d suggest would be a deep clean of the hotel, replace mattresses that are past their best and fix the air con. But other than that it was a very pleasant stay!

6

Abby

23 Jul 2025

·

Stayed 1 night

Check in took 40 minutes, people are just standing in the lobby waiting. If you want to leave your luggage at the hotel for a short 1 hour, they refer you to the locker that you have to pay 3 euro for an hour. Over all it’s okay, very convenient location. Cleanness is okay but room is very small.

8

Robert

10 Nov 2025

·

Stayed 2 nights

Room needed a little maintenance done. The AC hardly blows any cool air. They did give us a fan to put in the window. Room has no phone to downstairs and no fridge which was my fault. Also you have to take different elevators if you're on the 9th floor.

10

Diane

13 Oct 2025

·

Stayed 1 night

Nice place close to train station. Walked around area and had good food. Nice to have a bar in lobby

8

georgino

11 Jun 2025

·

Stayed 5 nights

nice bar setup

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Cleanliness

Many report clean rooms, but recurring issues include missed housekeeping, bathroom odors or grime, dirty carpets, and occasional pests.

Related guest reviews

10

Annette

25 Nov 2025

·

Stayed 3 nights

Staff were helpful, room was clean and as described. The hotel was quiet and provided a very relaxing experience. The location was the best part.

4

Edward

11 Mar 2025

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Stayed 2 nights

Room had good view of the River. However, the room had not been properly cleaned and I found urine stains around the toilet bowl and dirty cotton swabs laying on the window ledge. Also, the TV did not function, not that I was there to watch TV but I like turning on the TV to countries I visit so I have it in the background to get a taste of the tv culture. Overall, I’ll be back to Amsterdam but not the Ibis.

10

Joseph

26 Nov 2025

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Stayed 3 nights

Clean room. Friendly staff. Great breakfast. Convenient location…close to train/metro station.

8

Carlos

17 Nov 2025

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Stayed 3 nights

The bathroom in our room was full of small cockroaches , we have to kill them all because they were all over the sink and the walls, the service and breakfast were excellent!

4

Brigida

24 Jul 2025

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Stayed 2 nights

The staff was wonderful. However, the property was dirty. The A/C didn’t work in the room, the walls were dirty, the bathroom looked like it needed to be throughly cleaned and the bedding looked old.

10

Atanu

26 Dec 2025

·

Stayed 2 nights

Clean rooms, great location and friendly staff

4

Juan

10 Nov 2025

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Stayed 2 nights

The room had dirty carpets, old towels, no minibar, and no AC

8

Jaqueline

4 Dec 2025

·

Stayed 4 nights

Obs: Em se tratando da RECEPÇÃO < muito boa>, em referência aos hóspedes vizinhos - muito barulho ao se arrumar para sair… malas e outros objetos. No corredor… na ida aos aptos cheiro muito forte de cigarros?????

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2

Anders Svindal

26 Oct 2025

·

Stayed 2 nights

Dirty rooms and small

8

Jennifer

20 May 2025

·

Stayed 2 nights

This property is a great location. It does need a little work to be cleaner. The carpet needs to be replaced.

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Rooms

Rooms are very small and simple, with comfortable beds, limited storage, and few in-room amenities (often no fridge, kettle, or phone). Noise is usually manageable, though some face train noise and AC control issues; views can be excellent.

Related guest reviews

10

Lorna

26 Aug 2025

·

Stayed 3 nights

This hotel is perfectly situated within a walking distance to loads of attraction. Although it is right by the train station we did not find it too loud, we barely even noticed. The room was advertised as sound proof, from the outside noise it was but we could hear others in their rooms. Again this wasnt so much an issue and other guests were quiet. We stayed in a double cozy room which was ideal for us. However, it would be nice to have tea/coffee facilities in the room.

8

Della

5 Aug 2025

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Stayed 2 nights

Great location, room was a little musty smelling. Rooms are on the small side with no refrigerator.

10

Steven

27 Oct 2025

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Stayed 5 nights

My only complaint is that the room became too warm at the end of my stay and there was no way to turn the temperature down anymore, or open a window.

6

eric

19 Sept 2025

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Stayed 5 nights

The beds in this property are so bad, I wouldn't let my dog sleep on them. The beds are small and dirty. Additionally, you can't control the A/C in your room thus the rooms were too hot and smelly.

6

lynne

10 Dec 2025

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Stayed 3 nights

Nice overall, room way too small

6

Richard

14 Sept 2025

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Stayed 1 night

The room was small but okay. The absence of a phone in the room made it hard to contact the staff. It required two elevator rides to reach the room. Not particularly bothersome for us, but some may have a problem with the rather loud train noise all night long.

6

Thomas

4 Nov 2025

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Stayed 1 night

Good rate but very small room, not large enough to have two suitcases open at a time. And the bathroom is tiny! But, the room was clean and easy to get to.

8

Jade

9 Feb 2026

·

Stayed 3 nights

Reasonably priced for the very convenient location next to the station. The rooms were quiet with good noise insulation. The bed was extremely comfortable, a great firm mattress. The room was small and fairly basic, but this is what we needed.

8

Robert

10 Nov 2025

·

Stayed 2 nights

Room needed a little maintenance done. The AC hardly blows any cool air. They did give us a fan to put in the window. Room has no phone to downstairs and no fridge which was my fault. Also you have to take different elevators if you're on the 9th floor.

10

Evan

24 Sept 2025

·

Stayed 2 nights

River view from 9th floor was fantastic and made our stay. Room a bit smaller than ideal but bed large and very comfy. Decor slightly faded but ok. Room was also very quiet and this is especially impressive as we were directly above the station.

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Service

Staff are frequently friendly and helpful, with some standout assistance, but service can be inconsistent with slow or strict check-in and occasional rudeness or billing errors.

Related guest reviews

4

Jennifer

29 May 2025

·

Stayed 7 nights

I was there on a business trip for 6 days. The check-in process was slow. There were two people working the check-in desk, but either seemed to know what was going on. They were helping each other and then a third person came to assist. When I entered my room, I noticed my air conditioning wasn't working. I went to the front desk and notified them and asked if it could be repaired. The next day, I asked again about the air conditioner, and they provided me with a fan. I asked if I could switch rooms because the heat was unbearable and was told no. There was no follow up or customer service from the hotel. The rooms are tiny, the towels are thin and housekeeping skipped cleaning my room all together one day, and the other times did not replace the toilet paper or paper cups. When I checked out at the end of the week, I told them about my experience and they were very apologetic and said they would have changed my room or upgraded me, but sadly, the customer service was very lacking. I would not return to this hotel.

10

jenny

28 Nov 2025

·

Stayed 1 night

Hotel was clean, modern and in a great location for traveling. The check-in was fast and the staff was very helpful.

4

Kevin

10 Aug 2025

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Stayed 2 nights

Check in was ridiculous. Every room was unavailable until 3pm. So at 3pm you had a great big line up to register to get your room. Anybody knows rooms are available at different times. Not here. Bunch of inexperienced staff. Lockers are a joke to put luggage in. Asked what one to get and it couldn’t even put one case in it. Cost me 10 euro and was useless and no refund even offered. After waiting for room until 3pm at midnight and getting back to the room there was no body wash in the shower when I went to shower. Room was not prepared properly at all.

10

Jennell

28 Sept 2025

·

Stayed 1 night

Excellent location, quiet and clean. The staff went above and beyond for us from the moment we checked in early. I stupidly left my phone in the taxi on the way to the train station. When I realized I’d lost it, my friend called the hotel, who immediately checked my room and when they didn’t find it, took it upon themselves to call the taxi company. Within a few minutes of calling the hotel, they’d tracked down the taxi, located my phone, and sent the driver to meet me at the train station so we’d make our departure. This is WAY above the call of duty, and saved the day. Would recommend 1000 times over.

10

AWJ

28 Jan 2026

·

Stayed 2 nights

Excellent Value - Clean Hotel - Nice Staff

10

MALLIKA

7 Dec 2024

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Stayed 3 nights

Great location to leisure visit Amsterdam. Need to train their front desk. The night clerk booked us wrongly into a little room (which I presume was much cheaper) and had to argue the next day to get the room stipulated on the booking made. The clerk next day was more knowledgeable and apologetic.

2

Jordan

30 Nov 2025

·

Stayed 2 nights

The hotel was great, good location, everything was perfect until 10am on the checkout day (two hours before the checkout time) a cleaner walked into our room with no notice to both of us being naked getting ready. Absolute disgrace, we had an argument with the cleaner and she said it was our fault for not putting something on the door, even though we were still hours away from checkout. Wait down to reception, they said nothing could be done. Although this hotel is an ideal location, I wouldn’t stay here, unless you want to be walked in on stark naked and then made to feel like it was YOUR fault, do not stay here.

10

Yessica Karina

25 Feb 2026

·

Stayed 2 nights

Fueron muy amables en al hacer el check in

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6

Andre

20 Nov 2025

·

Stayed 4 nights

The breakfast was ok, but we were challenged upon arrival at breakfast time - that we'd only paid for one person, when I had my hotels-dot-com invoice showing otherwise/ Went to the counter later to get this put right but was met with a man with some attitude. He said it was a hotels-dot-com thing not being booked correctly, and he could not fix it. He suggested I show my invoice if challenged at breakfast. The next day we were challenged again. This time I wrote to Ibis to complain. It was ultimately resolved, but they don't truly seem sorry. They didn't grasp that it should have simply been fixed immediately. I was assured I didn't do anything wrong - which, um, I already knew. I should not have had to push for this. It put a sour note on our visit.

4

Neville

30 Jun 2025

·

Stayed 1 night

Uncaring staff didn't try to help with aircon not working. Shrugged shoulders. Said too busy. Promised to send someone and never did.

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Location

Outstanding position beside Amsterdam Centraal with easy access to trains, trams, ferries, and major sights. A few guests mention station noise and limited car or rideshare pickup directly outside.

Related guest reviews

10

Aline gomes

27 Jan 2026

·

Stayed 4 nights

Check in e check out rápidos. Localização perfeita

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10

Noah

20 Sept 2025

·

Stayed 2 nights

Excellent property right next to the train station. You couldn't ask for a more convenient location.

10

Gicele

5 Nov 2025

·

Stayed 3 nights

Localização excelente.

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8

Alan

12 Sept 2025

·

Stayed 3 nights

Nice hotel located in a good position, close to the station and with easy access to a lot of the things to do in the area

10

camilla

29 Dec 2025

·

Stayed 2 nights

Hotel muito bem localizado, quarto confortável, ótimo café da manhã.

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8

Jade

9 Feb 2026

·

Stayed 3 nights

Reasonably priced for the very convenient location next to the station. The rooms were quiet with good noise insulation. The bed was extremely comfortable, a great firm mattress. The room was small and fairly basic, but this is what we needed.

10

Carl

30 May 2025

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Stayed 4 nights

The hotel is ideally located next to the Cantral Station and has a very good breakfast buffet. The hotel is well mantained. The rooms are compact but in most cases have good views of theriver or city. Good choice for a short stay in the city.

10

Joseph

8 Mar 2025

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Stayed 3 nights

This location is ideal for Amsterdam, as it’s bumped right up against the train station and transportation is simplified.

10

richard

23 Sept 2025

·

Stayed 2 nights

close to the Central Train station, down town and canals

10

Brett

17 May 2025

·

Stayed 1 night

Five star train traveling LOCATION! And the upper floors either view the water or the city. Walk out the front door the Amsterdam is simply a walk up the street

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Dining

Breakfast is widely praised for quality and variety, though some find it basic or overpriced. The on-site restaurant/bar has limited menu options.

Related guest reviews

10

Luiz Roberto

24 Dec 2025

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Stayed 4 nights

Only the scrambled eggs are dry. All other stuffs were excellent. The location is excellent

10

Joseph

26 Nov 2025

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Stayed 3 nights

Clean room. Friendly staff. Great breakfast. Convenient location…close to train/metro station.

8

GERALD

2 Sept 2025

·

Stayed 4 nights

Two of us stayed here for four nights to visit the Dutch GP. Excellent location, right in the tourist area of Amsterdam and the hotel straddles the railway station which provides train services to Zandvoort racetrack. The room was basic with wifi, tv and room safe. The safe was unusable as it had been left locked by the previous user. No extra pillows in the room, these were available if you asked at reception. We saw many people doing exactly this. No tea/coffee facilities in room. The bar/restaurant was excellent, good food (limited options) and the bar staff were friendly and helpful. Reception staff get a mixed review from us. Some could not be more helpful while one guy was particularly rude as though he didn't want to be interrupted when I advised him that the coffee machine in reception was out of milk. Overall, location wins the day. If you are just looking for a base to head out from then this hotel ticks the boxes. As a final note, the hotel is cashless, as is much of Amsterdam that we saw. Don't bother bringing Euros with you.....You can't give them away.

10

howard

24 Aug 2025

·

Stayed 2 nights

good value for the price-staff of IBIS always very accomodating and helpful-good buffet breakfast

10

DELANO

16 Oct 2025

·

Stayed 4 nights

MUITA VARIEDADE DE PÃES e FRIOS. SUCOS, DOCES.

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8

Lisa

24 Jul 2025

·

Stayed 1 night

Breakfast was great..lots of options! Location was also perfect right next to the train station and easy walking everywhere.

8

Chi Tat Angus

4 Jul 2025

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Stayed 2 nights

Good location and nice breakfast selection

10

Sylvia

24 Nov 2025

·

Stayed 1 night

Muy bueno todo y la localización muy buen desayuno y el personal

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10

Dean

13 Nov 2024

·

Stayed 4 nights

If you are a breakfast person, get the breakfast included, it is worth not paying full price either here or in the area. When construction on the station is done this will be an even better spot. Not a posh place but not meant to be rooms clean and comfortable staff and services great.

8

Carmelo

22 Aug 2025

·

Stayed 2 nights

Overall an excellent place with very helpful staff and a great breakfast. However, the air conditioner did not work well. But when I alerted the front desk, they arranged to have a fan delivered to the room and a technician to fix the problem. The AC worked very well in the room we stayed in at this same hotel the previous week.

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Month	Average price
January	US$138
February	US$164
March	US$183
April	US$251
May	US$237
June	US$209
July	US$182
August	US$192
September	US$224
October	US$220
November	US$182
December	US$165

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9 $251	10 $465	11	12
13 $334	14 $173	15 $249	16 $183	17 $189	18 $388	19 $372
20 $190	21 $203	22 $289	23 $248	24 $214	25 $295	26 $271
27 $154	28 $197	29 $197	30 $197

Su	Mo	Tu	We	Th	Fr	Sa
				1 $189	2 $242	3 $259
4 $170	5 $189	6 $187	7 $193	8 $172	9 $262	10 $259
11 $170	12 $198	13 $213	14 $189	15 $164	16 $349	17 $378
18 $199	19 $173	20 $196	21 $251	22 $345	23 $383	24 $390
25 $163	26 $179	27 $196	28 $203	29 $196	30 $222	31 $226

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Monthly average prices

About this property

Location

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

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FAQs about ibis Amsterdam Centre

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