Is parking available at the property?

Self parking is available on-site for a fee of EUR 17 per night. Parking is limited, and reservations are not required.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is served on weekdays from 7:30 AM to 10:30 AM and on weekends from 8 AM to 11 AM for a fee of approximately EUR 13 for adults and children.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM until 11:59 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

Where is the property located in relation to key landmarks?

The hotel is located in Segovia Old Town, just steps from the Loba Capitolina Monument and Segovia Aqueduct. It is approximately 0.2 miles from Marques de Lozoya House and 0.5 miles from Santa Cruz la Real Convent.

What are the policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of EUR 30 per night, and advance request or confirmation is required. Specific information about cribs is not provided.

Eurostars Plaza Acueducto Hotel in Segovia

Average nightly price at Eurostars Plaza Acueducto by month, last 12 months (USD)
Month	Average price
January	$102
February	$132
March	$132
April	$139
May	$165
June	$144
July	$124
August	$159
September	$154
October	$170
November	$139
December	$127

What guests think

At Eurostars Plaza Acueducto, travellers praise the unbeatable location beside Segovia’s Roman aqueduct, with easy walking to sights and some rooms offering memorable views, making it a convenient base for short stays and city exploring.

Staff are widely described as friendly and helpful, though a few guests report slow or inconsistent responses during busy periods or when resolving issues. Rooms are generally comfortable, but several reviews mention hard-to-adjust heating or air-conditioning, occasional noise or interior rooms without views, and some dated features. On-site parking is appreciated yet tight to maneuver, elevator waits or outages occur at times, and breakfast is typically good to excellent though some found it average. A straightforward base for exploring Segovia.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site parking is a useful perk in this area, though several guests note tight spaces, a single-lane ramp, and difficult maneuvering. Occasional elevator outages or long waits were also mentioned.

Related guest reviews

8

Hean Lee

Oct 31, 2025

·

Stayed 1 night

Parking is easy. Good location.

4

Ignacio Rodriguez

May 26, 2024

·

Stayed 1 night

Precio muy alto para un hotel que no lo merece. La habitación muy antigua, vistas horribles, insonorizado, luces rotas… además 1 hora para hacer el checkin por falta de persona y 30 minutos para esperar el único ascensor que baja al parking

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8

GERARD

Jul 28, 2025

·

Stayed 3 nights

Chambre calme malgré les restaurants en dessous et la route. Le personnel très agréable. Parking grand mais étroit, une seule voie pour l'entrée et la sortie et les places très juste.

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8

GERARDO

Jun 18, 2023

·

Stayed 1 night

Lo único pésimo, el parking del hotel. Muy dicífil encajar el coche, con tantas columnas. Hay un parking público al lado, mucho mejor

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10

Sam

Oct 23, 2025

·

Stayed 1 night

I got a great room with a view, thanks to Lara. She's great, along with Paola. It's in a great location, with a parkade and gym (needs a spray bottle, garbage can and towels though)

10

Miguel

Jun 16, 2025

·

Stayed 2 nights

Buen hotel, habitaciones cómodas y limpias a pocos pasos del acueducto, estacionamiento de pago y algo reducido, recomendable

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10

Rob

Nov 10, 2023

·

Stayed 1 night

Picked this hotel as it was right at the entrance of the old city. Hotel was great and they had underground parking and a restaurant for dinner and breakfast.

8

Rafael

Jun 6, 2024

·

Stayed 2 nights

El elevador que llevaba a mi habitación (207) estaba fuera de servicio por lo que tuve que caminar más y pasar un desnivel de 5 escalones cargando mi maleta (pesada). Espero que la próxima vez ya funcione o me den otra habitación, por lo demás el hotel es muy bueno y seguro regresaria

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10

Gabriela

Sep 27, 2025

·

Stayed 1 night

This was my second stay at Eurostars Acueducto, and once again, it did not disappoint. The location is unbeatable — right at the foot of the stunning Roman aqueduct, making it the perfect starting point to explore Segovia on foot. The front desk staff were extremely helpful and efficient, providing quick and friendly service during both check-in and check-out. Their professionalism was much appreciated. The rooms are comfortable, with spotless bedding and overall excellent cleanliness. The property also offers on-site parking (for an additional fee), which is a valuable convenience in this area.

10

Olga

Sep 16, 2024

·

Stayed 1 night

Great location, in walking distance to all city attractions. Sound proof and spotless room. Convenient, on site parking.

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Cleanliness

Most guests report very clean rooms and bedding with attentive housekeeping. A few mention lapses such as leftover items or mold in bathrooms.

Related guest reviews

10

Joan

Mar 21, 2025

·

Stayed 5 nights

The hotel was immaculately clean. The lobby had a room area with comfortable lounging couches and chairs. The lemon water and fun little marshmallow candies were a nice touch. Our rooms were relatively simple and comfortable and warm. Good showers and the room service for cleaning was the best I have ever had in a hotel experience.

6

SERGIO CHARLES

Sep 21, 2024

·

Stayed 2 nights

Se ve vieja y no limpia. Sobretodo la cama

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6

Yudith

Jan 26, 2025

·

Stayed 1 night

“The property is very well located, just a short walk from the Aqueduct of Segovia, which is incredibly convenient for sightseeing. The breakfast is excellent, with a standout feature being the coffee machine—great for starting the day right! However, the bathroom’s cleanliness left much to be desired. The bathtub was greasy, as if it hadn’t been cleaned properly, and there was noticeable mold in the bathroom. This was a disappointing aspect of an otherwise pleasant stay.”

8

Hsien-Wen

Nov 1, 2025

·

Stayed 1 night

Clean room, great location, very friendly staff. Facing the aqueduct was a definite plus. Heating wished could be adjusted further. If there is a coffee maker even better.

10

Hsien-Wen

Nov 1, 2025

·

Stayed 1 night

Very friendly staff. Clean rooms. Great location. Right next to the acueducto. We got the room facing the acueducto and it helped as well. Bed very comfortable. Wished a simple coffee machine could be present in the room, but not a deal breaker. Would choose the place again, definitely.

10

Myrna

Mar 27, 2025

·

Stayed 5 nights

Beautiful place and location. Rooms are clean and spacious. Great breakfast.

10

Gabriela

Sep 27, 2025

·

Stayed 1 night

This was my second stay at Eurostars Acueducto, and once again, it did not disappoint. The location is unbeatable — right at the foot of the stunning Roman aqueduct, making it the perfect starting point to explore Segovia on foot. The front desk staff were extremely helpful and efficient, providing quick and friendly service during both check-in and check-out. Their professionalism was much appreciated. The rooms are comfortable, with spotless bedding and overall excellent cleanliness. The property also offers on-site parking (for an additional fee), which is a valuable convenience in this area.

4

Jorge

Nov 16, 2025

·

Stayed 1 night

Habian calcetines del cliente anterior y el Ac no funcionaba

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10

Olga

Sep 16, 2024

·

Stayed 1 night

Great location, in walking distance to all city attractions. Sound proof and spotless room. Convenient, on site parking.

10

Guillermo

Nov 16, 2023

·

Stayed 1 night

Buena experiencia, excelente ubicación, limpio

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Rooms

Rooms are generally comfortable, with some spacious options and sought-after aqueduct views. Recurring drawbacks include hard-to-adjust heating or AC, occasional noise or interior rooms with tiny windows, and some dated furnishings.

Related guest reviews

2

Carlos

Jan 7, 2026

·

Stayed 1 night

Quarto encostado ao elevador onde se ouvia o barulho das máquinas do elevador. Insuportável para dormir. Assim que chegámos ao quarto e nós apercebemos, reclamamos e a resposta foi que estavam cheios. Um hotel é para dormir, não se conseguindo dormir, tudo o resto vale zero. As funcionárias simplesmente ignoraram as nossas reclamações. Devia ser proibido atribuir um quarto com aquele barulho insuportável

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6

Carlos

Nov 8, 2024

·

Stayed 1 night

The room was a bit warm and there was no choice to put on the air conditioning. The parking us good and so is the location.

4

Jesse

Dec 7, 2024

·

Stayed 3 nights

You can not adjust room temperature. It is to hot and the front desk only option is a small fan. After a long day, you do not have any option to adjust your room temperature to what you consider comfortable. It do not manner if you have a great staff, if they are not allow to help you to have a comfortable room temperature, after a long day.

6

Joan

Jan 28, 2026

·

Stayed 1 night

Cogi este Hotel por ser un Eurostars y estar frente al Acueducto, es un 4 estrellas, pero la habitacion era interior y tenia una ventana minuscula que daba a una calle superior, muy fea para un hotel asi.

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8

GILBERTO

Sep 29, 2024

·

Stayed 1 night

Tudo muito bom, menos a internet, que é fraca, de baixa velocidade

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10

Janine

May 8, 2025

·

Stayed 2 nights

I chose this hotel because of it's proximity to the aquaduct. The view from our window was exceptional. Easy walking distance to attractions, shopping and restaurants.

8

Pablo

Oct 22, 2025

·

Stayed 3 nights

Lo único malo era el aparato del aire acondicionado que no se podía regular

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6

CLARE

Jun 6, 2025

·

Stayed 3 nights

This is a very quirky property - many split floors. The room type we chose was with a view. It was on the 2nd floor, but the only view was of the umbrellas of the restaurant below - which also made opening the window impossible because of the smoking. We were eventually moved to a room without a view on the 4th floor - much better!

8

Milqueza

Apr 28, 2025

·

Stayed 1 night

Great location! Property needs some updates.

6

Noel

Apr 22, 2024

·

Stayed 1 night

Location is great, close to main attractions. The one staff member who was left to handle check in at the busiest time did very well and maintained her composure and sense of humour. Air conditioning was out of order which made for a poor nights sleep.

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Service

Staff are frequently described as friendly, helpful and efficient at reception. However, some guests encountered slow or unresponsive service, staffing shortages, and difficulties resolving issues or cancellations.

Related guest reviews

4

Ignacio Rodriguez

May 26, 2024

·

Stayed 1 night

Precio muy alto para un hotel que no lo merece. La habitación muy antigua, vistas horribles, insonorizado, luces rotas… además 1 hora para hacer el checkin por falta de persona y 30 minutos para esperar el único ascensor que baja al parking

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2

Carlos

Jan 7, 2026

·

Stayed 1 night

Quarto encostado ao elevador onde se ouvia o barulho das máquinas do elevador. Insuportável para dormir. Assim que chegámos ao quarto e nós apercebemos, reclamamos e a resposta foi que estavam cheios. Um hotel é para dormir, não se conseguindo dormir, tudo o resto vale zero. As funcionárias simplesmente ignoraram as nossas reclamações. Devia ser proibido atribuir um quarto com aquele barulho insuportável

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10

James

Jun 13, 2025

·

Stayed 1 night

Very friendly front desk staff, quiet room, close to all the sites in Segovia

2

Ricardo

Sep 5, 2025

·

Stayed 1 night

Did not stay, there was a booking error which I immediately requested to cancel and they refused, therefore I give them a terrible for service.

4

Annette Maria

Oct 17, 2024

·

Stayed 2 nights

We have stayed at your hotel several times before and your service has declined drastically. No room service at all, you are very short staffed, they wanted to be helpful but not enough employees to service your guests. We wanted our laundry done and was told to fill out the form and bring our items to the front desk, we did so.and told they would be returned in the afternoon next day. They remained at the front desk unwashed, when I went down to pick the cleaned , supposedly cleaned laundry I was told that I had requested for them not to be cleaned. Which was a lie, I filled out the laundry form delivered them to the front desk as instructed and they just sat there. Breakfast wasn’t what we had experienced in previous stays. You need to improve it. Room service non exsistant, too short staffed in all departments. We will no longer be staying at the EuroStarr Aqueducto. Terribly disappointed with what management has done to your hotel

10

María Isabel

Jun 26, 2023

·

Stayed 1 night

Muy buen servicio. María, en la recepción se esforzó para que pudiéramos estar todos en habitaciones cercanas y a la vez cumplir nuestras peticiones en cada tipo de habitación. Muchas gracias por todo. Tuvimos una feliz estancia.

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10

Gabriela

Sep 27, 2025

·

Stayed 1 night

This was my second stay at Eurostars Acueducto, and once again, it did not disappoint. The location is unbeatable — right at the foot of the stunning Roman aqueduct, making it the perfect starting point to explore Segovia on foot. The front desk staff were extremely helpful and efficient, providing quick and friendly service during both check-in and check-out. Their professionalism was much appreciated. The rooms are comfortable, with spotless bedding and overall excellent cleanliness. The property also offers on-site parking (for an additional fee), which is a valuable convenience in this area.

10

Graham

Feb 7, 2025

·

Stayed 1 night

A great choice of hotel for exploring Segovia. It’s right next to the Roman aqueduct, and you can walk up into the city to see the other attractions. If you arrive at Guiomar station then the local 11 bus drops you off across the road from the hotel. The staff are very polite, friendly and helpful. The room I had was spacious. I was happy with my choice. Very good local restaurant just along the road.

6

Noel

Apr 22, 2024

·

Stayed 1 night

Location is great, close to main attractions. The one staff member who was left to handle check in at the busiest time did very well and maintained her composure and sense of humour. Air conditioning was out of order which made for a poor nights sleep.

10

Tania

Jun 23, 2025

·

Stayed 2 nights

The staff was friendly and super helpful. Great experience. ❤️

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Location

Outstandingly central—right beside the Roman aqueduct and within easy walking distance of Segovia’s main sights, restaurants and transport. Some note street noise depending on room.

Related guest reviews

10

Maria

Apr 22, 2025

·

Stayed 1 night

Nice hotel, in a very good spot.

10

Tracey

Oct 5, 2023

·

Stayed 1 night

Centrally located in the heart of the city. Wonderful staff and amazing dining options.

8

Richard

Jun 7, 2025

·

Stayed 3 nights

Good location within walking distance of eveything.

10

Carlos

Mar 17, 2024

·

Stayed 2 nights

Perfecta ubicación

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10

Candelario

Jul 13, 2024

·

Stayed 1 night

En excelente ubicación y la habitación con vista al Acueducto estuvo genial 👍

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8

Alik

Apr 17, 2025

·

Stayed 2 nights

Great location but noisy.

10

Janine

May 8, 2025

·

Stayed 2 nights

I chose this hotel because of it's proximity to the aquaduct. The view from our window was exceptional. Easy walking distance to attractions, shopping and restaurants.

10

Francisco

Mar 27, 2024

·

Stayed 2 nights

The hotel is in walking distance to all tourist destinations in Segovia. The bus stop is right opposite to the hotel (bus #11 goes to train station -15 min trip). Hotel staff is very friendly and room is very confortable. I’ll definitelly stay in it again when visiting Segovia.

10

Graham

Feb 7, 2025

·

Stayed 1 night

A great choice of hotel for exploring Segovia. It’s right next to the Roman aqueduct, and you can walk up into the city to see the other attractions. If you arrive at Guiomar station then the local 11 bus drops you off across the road from the hotel. The staff are very polite, friendly and helpful. The room I had was spacious. I was happy with my choice. Very good local restaurant just along the road.

10

Olga

Sep 16, 2024

·

Stayed 1 night

Great location, in walking distance to all city attractions. Sound proof and spotless room. Convenient, on site parking.

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Dining

Breakfast is generally good to excellent, with several praising variety and coffee; a few found it average or in need of improvement.

Related guest reviews

10

Ricardo

Apr 24, 2024

·

Stayed 2 nights

Great location, great breakfast!

10

JORGE

Apr 29, 2024

·

Stayed 1 night

Excelente el desayuno

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8

Allan

Jun 21, 2024

·

Stayed 1 night

Amazing location. I asked for a room with a view of the acqueduct and got exactly that,well done to the allocator. Facilities were more than adequate, and secure underground parking was a real bonus. Plenty of restaurants available locally. Excellent selection for breakfast.

6

Yudith

Jan 26, 2025

·

Stayed 1 night

“The property is very well located, just a short walk from the Aqueduct of Segovia, which is incredibly convenient for sightseeing. The breakfast is excellent, with a standout feature being the coffee machine—great for starting the day right! However, the bathroom’s cleanliness left much to be desired. The bathtub was greasy, as if it hadn’t been cleaned properly, and there was noticeable mold in the bathroom. This was a disappointing aspect of an otherwise pleasant stay.”

10

Rob

Nov 10, 2023

·

Stayed 1 night

Picked this hotel as it was right at the entrance of the old city. Hotel was great and they had underground parking and a restaurant for dinner and breakfast.

6

Francisco

Jan 11, 2025

·

Stayed 5 nights

Precisa melhorar muito. Café da manhã , frios não estavam bem conservados com mal aspecto

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10

Myrna

Mar 27, 2025

·

Stayed 5 nights

Beautiful place and location. Rooms are clean and spacious. Great breakfast.

6

David

Aug 30, 2025

·

Stayed 1 night

Was never a 4 star hotel. No kettle or coffee in room. We asked for kettle however, they said there was a communal kettle downstairs for health and safety reasons. However, they are happy for you to fill paper cups downstairs with boiling water and walk them up through the lift into your room. How strange breakfast was just average we stayed in two other four-star hotels on our stay and they were far superior in every way.

8

Ruth

May 28, 2023

·

Stayed 1 night

This hotel has a great location next to the aqueduct. Staff is very nice. Breakfast is good. The rooms need an uplift

8

Gerardo

Mar 26, 2025

·

Stayed 3 nights

The breakfast is acceptable but can definitely be improved.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5 $84	6 $180	7 $204
8 $77	9 $84	10 $75	11 $78	12 $81	13 $194	14 $206
15 $75	16 $81	17 $81	18 $137	19 $76	20 $191	21 $171
22 $76	23 $76	24 $76	25 $101	26 $81	27 $133	28 $148
29 $76	30 $76

Su	Mo	Tu	We	Th	Fr	Sa
		1 $85	2 $76	3 $85	4 $159	5 $948
6 $196	7 $164	8 $76	9 $77	10 $76	11 $103	12 $121
13 $68	14 $68	15 $68	16 $68	17 $73	18 $98	19 $115
20 $77	21 $68	22 $68	23 $73	24 $141	25 $176	26 $174
27 $106	28 $119	29 $145	30 $113	31 $257

Eurostars Plaza Acueducto

Prices for Eurostars Plaza Acueducto

Monthly average prices

About this property

Location

Room options

Standard Room, 1 Double Bed

Standard Double Or Twin Room

Standard Room (With Views)

Standard Double Room Single Use (With Views)

Single Room, 1 Double Bed

Suite, 1 Double Bed

Triple Room

Guest reviews of Eurostars Plaza Acueducto

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Eurostars Plaza Acueducto

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Business details