Name: Hotel Infanta Isabel by Recordis Hotels
Address: Plaza Mayor, 12, Segovia, Castile and León, Spain, Segovia, Segovia, ES
Price range: $78–$309 per night
Rating: 8.83

What guests think

At Hotel Infanta Isabel by Recordis Hotels, travelers highlight its unbeatable Plaza Mayor location for easy walks to the Cathedral and major sights, generally comfortable rooms—many with lovely views—and consistently friendly service from reception, breakfast, and valet teams.

Rooms are usually very clean, though several reviews cite recurring bathroom odors and occasional maintenance issues. The vibrant setting can bring plaza noise and hourly bells, and while breakfast is often praised and staff celebrated, the dining room can feel small at busy times. Overall, expect a charming, central stay with strong service and some quirks of an older building.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Valet parking is widely appreciated and useful in the historic center, and there is an elevator, though it’s small and was occasionally out of service. Some infrastructure feels dated, and climate control comfort varies by stay.

Related guest reviews

6

Amanda

May 10, 2025

·

Stayed 3 nights

Small, comfortable and spacious room and conveniently located. Hotel is outdated. Be ready for a tiny elevator (2 people at the time or 1 person with 1 big suitcase and 1 carry on max). Thin walls and extremely narrow hallways (1 person wide).

10

Paola Margarita

Mar 13, 2025

·

Stayed 2 nights

Gran experiencia porque el hotel tiene una ubicación formidable. Como familia con una niña pequeña fue muy cómodo porque el cuarto familiar nos funcionó muy bien. Además cuenta con tina de baño tipo jacuzzi que nos ayudó a descansar después de un viaje largo. El hotel si bien no tiene estacionamiento, pero cuenta con un servicio externo que ofrece aparcamiento con un costo extra, pero eso te permite moverte sin problema a pie por Segovia. Sin duda volveríamos.

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10

Irene

May 21, 2024

·

Stayed 1 night

La propiedad tiene excelente ubicación. El personal muy amable. Ofrecen servicio de estacionamiento.

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10

eric

Jun 7, 2024

·

Stayed 1 night

Hôtel idéalement situé près de la cathédrale avec service de voiturier pour stationner

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10

Shelbie

Oct 23, 2024

·

Stayed 3 nights

Nice historical boutique hotel right on the plaza mayor. Hotel offers valet parking. Walkable to most attractions. Hotel does have an elevator. Offers a nice buffet breakfast for 10.50 euros. Rooms have double windows so it is quiet.

10

Christopher

Jul 8, 2025

·

Stayed 2 nights

Valet parking on arrival and the room and staff were wonderful! Fantastic central location and walking distance to the sites in the area! Wonderful stay!

8

Luis

Jun 5, 2025

·

Stayed 1 night

Excelente atención del personal, pero el elevador no funcionaba y el restaurante es brutalmente pequeño, cuando afuera hay muy buenas opciones.

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10

Jon

Nov 5, 2025

·

Stayed 1 night

Everything was great. Just wished they had AC. Had to open the windows but the next day, I noticed I gotten bitten by bugs :(

10

Benoit

Sep 18, 2024

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Stayed 1 night

Walking distance to everything, bed is comfy, good AC, double wall windows to keep the noise out

10

Norma

Sep 30, 2025

·

Stayed 1 night

The parking situation is great cause they valet so you don’t have to worry, the whole place is absolutely stunning and very well laid out. I thoroughly enjoyed my stay and the convenience of the location and the staff was very helpful and friendly. I definitely recommend this hotel.

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Cleanliness

Rooms and common areas are often described as very clean. However, multiple guests reported sewage-like odors from bathrooms and a few cleaning or maintenance lapses.

Related guest reviews

10

Alejandro

Nov 29, 2025

·

Stayed 1 night

Excelente unicacion frente a la catedral. Todo muy limpio y el servicio muy bueno.

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8

Sandra

Nov 21, 2025

·

Stayed 1 night

:( La habitación no se parecía nada a la foto, mucho más sencilla, pequeña, solo una ventana, y el baño tenía un olor a caño. :) Muy buena ubicación, al lado literal de la plaza y catedral, fácil check in y personal amigable

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6

Emilio

May 11, 2023

·

Stayed 1 night

El olor en el baño de la habitación era bastante desagradable

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10

María del Carmen

May 29, 2023

·

Stayed 2 nights

Ha sido una experiencia encantadora. Las habitaciones están renovadas y muy limpias. El personal del hotel son muy amables y el desayuno muy bueno. Volveremos a repetie

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6

Robert

Nov 1, 2024

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Stayed 2 nights

The bathroom is not clean , the housekeeper put the sealed that the toilet bowl is disinfected but when i open it there’s some pooh stain on the toilet bowl and i have to call her and tell her , there’s a lot of hairs already on the toilet floor, the electric water heater kettle has some water in it it’s not cleaned, the room when we went in smells bad i have to spray my own perfume, if it’s not for the location of the hotel i will not come back here..

8

Gilbert

Sep 29, 2024

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Stayed 2 nights

Nous y avons resté deux nuits, un peux bruyant mais on a juste fermer la porte fenêtre ( on veut être dans le centre de la ville pour être au cœur de l’action) Le seul désagrément était que dans la salle de bain sa sentait les égouts, j’ai mis les bouchons de bain et lavabo et ce fut mieux. Très bien comme endroit

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10

antonieta

Jan 19, 2026

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Stayed 1 night

Limpeza, localização, qualidade dos serviços e instalações excelentes!!!

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6

Jose Carlos

Nov 24, 2025

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Stayed 1 night

Pagamos el Upgrade, y desafortunadamente no podemos utilizar la bañera, el jacuzzi, la regadera, ni bañarse, porque olía terriblemente caño, lo peor es que lo reportamos, no hicieron caso, y yo hubiera pensado que no me iban a cobrar el Upgrade, pero me cobraron eso y cualquier otra cosa que pedí, pensé que habría alguna compensación, pedí tres habitaciones de hecho y de todos pagué los extras, pero la mía en Particular, terrible el baño, de ahí en fuera, me tocó remodelado y muy bonito

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10

Brant

Dec 19, 2023

·

Stayed 1 night

Hotel was very clean. Room was spacious and nice. The hotel is right on the town square, so easily within walking distance of all the major sites I wanted to see. Front desk and service staff was excellent, and very accommodating. I would stay here again, without question. Special kudos to Helena, at the front desk. Thanks for being so helpful!

10

Alejandro

Oct 24, 2025

·

Stayed 2 nights

Súper ubicación, enfrente de la plaza. La vista es hermosa. El hotel es antiguo pero bien cuidado. Todo muy limpio y funcional. El servicio de todo el personal muy atento

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AI-generated summary based on recent guest reviews

Rooms

Many rooms are spacious and comfortable, with balconies or double windows and standout views of Plaza Mayor and the Cathedral. Some guests found certain rooms small or dated, noted noise from the square and bells, and experienced spotty in-room Wi-Fi.

Related guest reviews

8

Gloria S

Sep 23, 2025

·

Stayed 1 night

Overall, it was a good one night stay. The rooms are large and clean. The best thing about the hotel is it is centrally located close to everything. On the other hand, it can get a little busy and loud since it is in the main square of Plaza Mayor. Luckily there were not any events during the night however, early Thursday morning they have a local farmers market and you can hear the trucks and carts pulling in. Also, the church bells ring every hour so although it is a beautiful sound, it can wake you up. I would suggest taking earplugs and you should be fine. The air conditioning unit in the room worked well, but it had a strange high-pitched noise that I’ve never heard come from an AC unit before. The lobby has some character and it is very charming. The staff was not rude, but they were not super friendly either. They were just OK. The rainfall shower was wonderful. I would give it 4 1/2 stars.

10

Christine

Oct 27, 2025

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Stayed 2 nights

Lovely large room overlooking the square. Comfy and nice to be able to open the windows in the warm evening.

4

Severino

Oct 6, 2025

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Stayed 1 night

Habitacion pequeña, baño antiguo, colchon poco confortable.

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6

DAVID

Oct 11, 2025

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Stayed 3 nights

A rather pokey room but nice facing main square. Noise, I seemed to have a dowflow pipe built into a strange section of wall behind the a/c.

8

Angel

May 25, 2024

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Stayed 1 night

It was a nice room in a hotel right by the main square. However it was a bit dated and the room had weird dimensions and structural elements such as columns.

10

Catherine Morris

Oct 4, 2025

·

Stayed 3 nights

We very much enjoyed our stay at Hotel Infanta Isabel. The room, service, and breakfasts were very good. The only thing to note is that wifi at the hotel was poor and intermittent. This affected access to the internet on our electronic devices and the TV in the room. Hopefully this will be remedied soon.

6

Maria Luisa

Sep 24, 2025

·

Stayed 3 nights

The hotel is in the best location! It is clean and has a beautiful charm. However, we got a room that was super small and dark.

10

Sofia

Sep 24, 2025

·

Stayed 1 night

O hotel é muito bem localizado, limpo e fomos bem atendidos. Inclusive nos deixaram guardar as malas num armário trancado pois chegamos antes do horário do check in. O quarto e a cama são confortáveis, mas o wifi do hotel não funcionava no nosso quarto.

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10

Roland

Oct 10, 2025

·

Stayed 1 night

Nice location in the square. Walkable to most attractions in Segovia. Courteous staff, clean, if compact, rooms. Convenient to a number of good restaurants and historic sites. I can recommend the hotel to anyone staying here.

10

Glenn

Sep 15, 2025

·

Stayed 1 night

My room was very nice with a specatular view of the plaza and the cathedral. The room was large with big windows and a very nice bathroom. The staff was friendly and offered valet parking. The location of this hotel is wonderful, right on the main plaza.

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Service

Staff are frequently described as friendly and helpful across reception, breakfast, and valet. A few reviews mention indifferent or unhelpful responses during problems.

Related guest reviews

10

Andres

May 16, 2024

·

Stayed 1 night

Excellent customer service at the front desk, the brekfast room, and the parking garage. Very quiet at night, although the hotel was full. Very clean. Very confortable bed. Shower system with rainfall, jets, and handheld shower. Views from the balcony of the Cathedral and Plaza Mayor. Can’t ask for more.

10

Maria Laura

Feb 23, 2026

·

Stayed 1 night

Me encantó la atención de Graciela y Tatiana a la hora del desayuno! Muy atentas y enfocadas en los detalles! La habitación familiar es excelente! Todo muy limpio y excelente ubicación!

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10

Jose V

May 8, 2024

·

Stayed 3 nights

Excellent antique hotel. Very cozy, not big but the service and quality is excellent! Very comfy beds and extremely clean! Breakfast was excellent..the entire staff was wonderful including Angela and Vanesa. Bilingual and professional. Excellent housecleaning! Right on the Plaza Mayor Square! Will stay again.

6

Sandra Violeta

Apr 7, 2023

·

Stayed 2 nights

Todo está bien solamente la persona de recepción que se llama Vanessa muy grosera … todo el demas personal muy correcto

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10

Eleyvin

Feb 14, 2024

·

Stayed 1 night

Great property, we keep coming every time we visit Segovia. Their staff is really nice and professional.

10

Elisa

Feb 16, 2024

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Stayed 2 nights

Great location. Extremely helpful staff. Lovely rooms.

10

Julio

Nov 2, 2025

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Stayed 1 night

Hotel staff and hotel location were particularly outstanding.

10

Traci

Jan 2, 2025

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Stayed 1 night

Loved this stay on our trip....beautiful historic hotel close to everything with an incredible staff.

2

Evry

Jul 29, 2025

·

Stayed 1 night

While I do appreciate the courteous service at check-in and during breakfast, the rest of my experience was extremely disappointing. There was a failure in the cold water supply line, which I was informed originated from a city-wide issue. However, this situation made it impossible to use the bathroom at all—neither for showering nor for any basic hygiene needs—from the night of my arrival until at least 9:30 a.m. the next morning. I understand that technical issues can happen unexpectedly and may be out of your direct control. However, this does not absolve the hotel of responsibility. At no point was a formal apology offered, and no alternatives or gestures of consideration were provided. Upon checkout, there was no inquiry about how my stay was or any expression of empathy regarding the incident. What I experienced falls far below the standards of hospitality I expected when booking with your hotel. I paid for a habitable room and a minimum level of service, which was clearly not delivered.

10

Carlos

Sep 20, 2025

·

Stayed 1 night

The girls at the front desk were fantastic

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Location

Exceptionally central on Plaza Mayor next to the Cathedral, with easy walks to the Alcázar and Aqueduct plus shops and dining. Expect lively plaza noise and hourly bells; arrival by car or from the train can be challenging.

Related guest reviews

10

Marsha

Jan 8, 2024

·

Stayed 2 nights

This hotel is right at the Plaza Mayor. Great eating nearby and an easy walk to sites. The Cathedral is right there.

10

Kalai

Oct 7, 2025

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Stayed 2 nights

Travelled with our child and the triple room was plenty big for the 3 of us. Staff were lovely. The rooms were very comfortable. We had a very difficult time getting a cab from the train station to the hotel so I suggest one be booked in advance if that is how you are arriving. The area of the hotel was 10/10.

10

Sarah

Jan 30, 2024

·

Stayed 4 nights

Cute hotel in the heart of the city walls of old town Segovia. The location can’t be beat.

8

Mark

Mar 19, 2024

·

Stayed 2 nights

Great location Quiet Convenient Parking Sites and shops nearby great square action day and night

10

Vanessa

Sep 23, 2025

·

Stayed 2 nights

Súper bien ubicado

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8

Gloria S

Sep 23, 2025

·

Stayed 1 night

Overall, it was a good one night stay. The rooms are large and clean. The best thing about the hotel is it is centrally located close to everything. On the other hand, it can get a little busy and loud since it is in the main square of Plaza Mayor. Luckily there were not any events during the night however, early Thursday morning they have a local farmers market and you can hear the trucks and carts pulling in. Also, the church bells ring every hour so although it is a beautiful sound, it can wake you up. I would suggest taking earplugs and you should be fine. The air conditioning unit in the room worked well, but it had a strange high-pitched noise that I’ve never heard come from an AC unit before. The lobby has some character and it is very charming. The staff was not rude, but they were not super friendly either. They were just OK. The rainfall shower was wonderful. I would give it 4 1/2 stars.

10

Yolanda

Aug 26, 2024

·

Stayed 1 night

Fantastic location, views facing the plaza. Great dining options within walking distance.

10

Adriana

Sep 12, 2025

·

Stayed 3 nights

Excelente ubicación

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10

Roland

Oct 10, 2025

·

Stayed 1 night

Nice location in the square. Walkable to most attractions in Segovia. Courteous staff, clean, if compact, rooms. Convenient to a number of good restaurants and historic sites. I can recommend the hotel to anyone staying here.

8

ANAND

Nov 13, 2025

·

Stayed 1 night

Difficult to reach from the railway station. Well located.

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Dining

Breakfast is commonly praised as tasty and varied, with standout, attentive hosts. Some guests found the room small or the selection average, leading to queues or timed slots at busy periods.

Related guest reviews

10

Carlos Geraldo

Jan 22, 2026

·

Stayed 2 nights

Tudo perfeito. O café da manhã é excelente e a senhora que serve o café é uma simpatia.

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10

Maria do Socorro

Nov 13, 2024

·

Stayed 1 night

Quarto muito simpático e romântico! O atendimento da Graziella no café da manhã foi impecável! Me ofereceu mais produtos quando busquei opção de pão sem glúten! A localização espetacular!

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8

Renata

Sep 2, 2025

·

Stayed 8 nights

Hotel antigo, bem conservado, mas a limpeza do banheiro deixou um pouco a desejar. A equipe compensa por ser muito simpatica! Meu quarto muito espaçoso, cama ótima. O banheiro é um pouco estranho - mas o chuveiro é muito bom. Café da manhã com bastante opção de comida. No geral, considerando a antiguidade do prédio, a estadia foi muito boa.

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6

amaya

Nov 13, 2023

·

Stayed 1 night

Hotel un peu viellot .la salle du petit dej un peut petite .les gens faisait la queue .

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10

Andrei

Oct 5, 2024

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Stayed 1 night

The room is big and beautiful, with a great view, but there is one drawback: the sink is in the room (if your partner is sleeping and you want to wash your hands, you will wake him/her up). Breakfast is ok but in a small room (requires time slot reservation so you can't go for breakfast whenever you want).

10

Louise

Mar 24, 2024

·

Stayed 4 nights

Fantastic! Lovely hotel, pretty rooms with great views of the Plaza Mayor. Lovely area, great breakfast. Clean and spacious rooms. Highly recommend!

10

Portia

Sep 4, 2025

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Stayed 8 nights

The hotel was perfectly situated on Plaza Mayor, the staff was friendly, our room was always cleaned very well, and the breakfast was fantastic! Will absolutely be staying there again

10

Mirza

Nov 9, 2025

·

Stayed 3 nights

Perfect location, friendly and helpful staff, delicious breakfast and clean room. We highly recommend it.

10

Diane

Oct 22, 2025

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Stayed 1 night

Beautiful historic hotel on the city plaza. Steps from the cathedral and shops. Friendly and professional service. Breakfast was good with a sweet and friendly hostess!

8

Tim

Apr 18, 2024

·

Stayed 1 night

For a 3star hotel it was fine. Room was a bit small but had all the essentials and breakfast was mediocre. But it was just what we needed and the location was excellent.

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Month	Average price
January	$87
February	$99
March	$106
April	$132
May	$138
June	$114
July	$110
August	$132
September	$142
October	$137
November	$102
December	$107

Su	Mo	Tu	We	Th	Fr	Sa
				1 $144	2 $182	3
4 $166	5 $94	6 $171	7 $144	8 $112	9 $250	10 $309
11 $195	12 $117	13 $112	14 $107	15 $123	16 $167	17 $221
18 $81	19 $84	20 $107	21 $108	22 $119	23 $176	24 $207
25 $88	26 $79	27 $82	28 $88	29 $78	30 $131	31 $167

Hotel Infanta Isabel by Recordis Hotels

Prices for Hotel Infanta Isabel by Recordis Hotels

Monthly average prices

About this property

Location

Room options

Triple Room

Standard Double Room Single Use

Double Room, City View

Superior Room, City View

Standard Room

Superior Double Room (Deluxe)

Family Room

Guest reviews of Hotel Infanta Isabel by Recordis Hotels

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel Infanta Isabel by Recordis Hotels

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21 $110	22 $119	23 $211	24 $115	25 $189	26 $244
27 $110	28 $99	29 $124	30 $103