Is parking available at the hotel?

Parking is available on-site and is valet parking. The fee for valet parking is approximately KRW 30,000 per day. Parking height restrictions apply.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 6:30 AM to 10:00 AM for a fee of approximately KRW 65,000 for adults and KRW 32,500 for children.

What are the check-in and check-out times?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM. Early check-in and late check-out may be available upon request, but additional charges may apply.

Are airport shuttle services available?

Airport shuttle services are available, but specific pricing and arrangements are not detailed. Guests should inquire directly for more information.

What accessibility features does the hotel offer for guests with disabilities?

The hotel features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility are not provided.

What is the hotel's location in relation to key landmarks?

The hotel is centrally located in Seoul, within a 5-minute drive of Garosu-gil and Starfield COEX Mall. It is approximately 4.1 miles from Lotte World and 4.5 miles from Dongdaemun History and Culture Park.

Does the hotel have a swimming pool?

Yes, the hotel features both an indoor pool and a seasonal outdoor pool, which is open from July to August. The indoor pool is closed on the first Tuesday of every month, as well as on Lunar New Year and Chuseok holidays.

What are the hotel's policies regarding children?

Children are allowed at the hotel, but those under 18 years of age must be accompanied by a parent or legal guardian.

What are the policies regarding extra beds and cribs?

The hotel offers rollaway beds for a fee of approximately KRW 55,000 per night, and advance request or confirmation is required for availability.

Grand Mercure Imperial Palace Seoul Gangnam

What guests think

At Grand Mercure Imperial Palace Seoul Gangnam, guests highlight warm, professional service, spacious traditionally styled rooms, and a generous breakfast, plus convenient Gangnam access with an airport bus stop outside and appreciated facilities such as the gym, pool and spa.

Recurring downsides are bathroom drainage or shower leaks and occasional room odors. Facilities and policies also come up: the sauna or outdoor pool often require extra fees, pool rules can be strict, and there were occasional closures. The subway is a short walk and several sights are farther away, so taxis and buses help; a few guests noted limited A/C control, language gaps at reception, or inconvenient parking. Overall, expect a classic stay with strong comforts and a few quirks.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Guests appreciate the gym and pool, with an on-site sauna/spa. However, the sauna and outdoor pool often require extra fees, pool rules are strict, there were occasional closures, and parking can be inconvenient.

Related guest reviews

6

Aaron

5 Sept 2025

·

Stayed 3 nights

I was informed upon check-in that nearly every amenity (gym, pool, etc) was closed. The lobby feels “grand,” but the rooms will look and feel outmoded to anyone who has stayed in a hotel since 1990. The rooms feel especially old-fashioned. Water dripped from the ceiling of my room, leaving a wet spot on the carpet below. Good breakfast.

10

Margarita

8 Aug 2025

·

Stayed 8 nights

Loved most of it. Didn't like that we had to pay for the outdoor pool and the prices for all the food services was truly insane. But other than that, it was nice and the employees were my favorite

8

Oliver

11 Jul 2025

·

Stayed 4 nights

På overfladen er det et rigtigt dejligt hotel, men det mangler lidt på service. Man skal betale for at bruge udendørs pool og man må

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8

Wendy

15 Nov 2025

·

Stayed 4 nights

Good service and nice staff. But the room has carpet and it smelled dusty. Swimming and fitness were free but had to pay extra 30,000 Korea money for Sauna and public bath.

6

Sukohardjo

16 Jun 2025

·

Stayed 7 nights

the hotel was very clean (except on the men’s toilet in the lobby when used 1 day (stayed 7 nights). so many std rules to use the swimming pool that foreigner such as i am not aware of. surprisingly, beyond the desk agents and bellmen, english was practically not usable on my encounters. luv the grandness and luxurious historical interior.

6

Stella

4 Aug 2025

·

Stayed 1 night

직원 교육이 필요할 것 같습니다. 수영장 사용과 사우나 이용 등에 대한 정보가 직원마다 전부 달라서 이용에 어려움을 겪었습니다.

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10

ASAI

16 Sept 2025

·

Stayed 4 nights

サウナは別料金なのが残念。朝食も値段が日本人には高すぎるかな。

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6

Hyejeon

31 Dec 2025

·

Stayed 2 nights

객실이 문제가 아니라 주차장이 너무 불편합니다

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10

Rodney

25 Nov 2025

·

Stayed 2 nights

We loved our stay the Granf Mercure! Best breakfast, Best lobby, Super quaint bar with excellent food and the spa and fitness steals the show!!

10

Thuy Tien

25 Sept 2025

·

Stayed 4 nights

The space is newly renovated, so many thoughtful touches. We love having the LG styler as well as a washer/dryer. The gym is large and the wet/dry sauna on-site are wonderful. We would definitely stay here again!

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Cleanliness

Many reviews find rooms very clean. Recurring issues include bathroom drainage or shower leaks leaving floors wet, odors (smoke, mold or sewer), and inconsistent housekeeping.

Related guest reviews

10

Hiroki

18 Nov 2025

·

Stayed 3 nights

部屋が清潔だった。

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10

Ximena

31 Oct 2025

·

Stayed 8 nights

Excellent service, spotless clean room, very quiet. They give you 2 bottles of water for free everyday. Beds are very comfortable. Kitchen has microwave, stove and washer/dryer.

8

Jeffrey

8 Dec 2025

·

Stayed 3 nights

I didn't eat breakfast there. They only had a buffet or coffee and a piece of cake. Neither appealed to me. My room was quite nice. Clean, comfortable and a safe in the room.

2

Ryohei

9 Aug 2025

·

Stayed 3 nights

部屋が常にカビ臭く、

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8

HIROMI

9 Oct 2025

·

Stayed 2 nights

全室禁煙であるはずが、案内された部屋は煙草臭くフロントに連絡し違う部屋に変えてもらった。二泊したが、二日目の掃除後にアメニティとミネラルウォーターが補充されていなかった。全体的に残念な滞在であった。

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10

Miho

4 Nov 2025

·

Stayed 4 nights

客室が広くて清掃も行き届いていて快適に過ごせました。また機会があれば利用したいです。

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8

Takaya

25 Nov 2025

·

Stayed 3 nights

スタッフが丁寧だった。浴室の下水の匂いが少し気になった。

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10

Doohwan

1 Mar 2026

·

Stayed 2 nights

객실도 깨끗했고 전체적인 분위기도 무척 마음에 들었습니다.

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8

Faye Kaye

27 Oct 2025

·

Stayed 19 nights

The concierge team was very helpful, friendly, kind, understanding and spoke English. The door men and valets were friendly and helpful even though they didn’t speak englishThe front desk staff was nice, Some spoke English. The room cleaning staff was very disappointing and was not thorough or detailed. There was dust and dirt on the the glass shelves in the bathroom as well as the baseboard below the sink counter, in the cabinet next to the the mini fridge. A veriy thick layer. The desk, table and night stand surfaces. I was in the room and the desk and table was not wiped at all and we eat there. Inside the closet and drawers were dusty. Big clump of our long hair from the shower was left in the toilet area. We had to bring it up to the front desk and to the concierge. We had to regularly request for toilet paper as it was not replaced each day. Also we had to request for fresh bathrobes as they were not necessarily replaced. I came back to the room and saw the maid watching tv and then vacuumed part of the room like a S and not the whole room. We clean ed the dust and wiped the surfaces ourselves.

8

VANESSA

31 Oct 2025

·

Stayed 11 nights

Odore di fumo in camera. Doccia da cui fuoriusciva acqua. SPA a pagamento. Del resto tutto impeccabile.

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Rooms

Rooms are spacious and classically decorated, with some units offering kitchen and laundry. Some guests found them dated and reported limited temperature control or HVAC noise, plus occasional traffic noise.

Related guest reviews

10

YURI

9 Sept 2025

·

Stayed 3 nights

お部屋が広くスーツケースを2つ広げても窮屈に感じませんでした。

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10

Ximena

31 Oct 2025

·

Stayed 8 nights

Excellent service, spotless clean room, very quiet. They give you 2 bottles of water for free everyday. Beds are very comfortable. Kitchen has microwave, stove and washer/dryer.

8

Alona

17 Apr 2025

·

Stayed 9 nights

The property is very beautiful - it‘s a real palace. However it‘s pretty far from most of the attractions and the closest subway Station is about 10 minutes walk. In the room there is an air conditioner but you can not control the temperature - as I was told by the receptionist it‘s central air conditioner for the whole wing and they can’t change temperature - so couple of evenings I found myself getting really cold with about 20 degrees in the room and tons of clothes to keep myself warm after shower

10

Yun

2 Nov 2025

·

Stayed 7 nights

Very nice and clean. All the amenities in the residence room

6

Aaron

5 Sept 2025

·

Stayed 3 nights

I was informed upon check-in that nearly every amenity (gym, pool, etc) was closed. The lobby feels “grand,” but the rooms will look and feel outmoded to anyone who has stayed in a hotel since 1990. The rooms feel especially old-fashioned. Water dripped from the ceiling of my room, leaving a wet spot on the carpet below. Good breakfast.

8

Justinus

21 Oct 2025

·

Stayed 7 nights

The hotel staff very helpful, the hotel lobby glamours, but the room temperature can’t set below 23.5c, very warm make me sweat. The hotel response to AC concern by citing government standard for saving energy, not sure if that’s true. The room sometimes smell sewerage. I stay for 7 nights and asked to change room on 3rd day, but get reply straight away that’s not possible. In my opinion, this hotel maybe good for people on business account who do not give a damn what they pay for, but not personal traveller/holidays maker who count every dollars spent.

10

Victor

30 Oct 2025

·

Stayed 8 nights

+ Fina rum, bra service, bra städning - En del ljud från den kraftigt trafikerade vägen utanför hotellet

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10

Ikuko

3 Nov 2025

·

Stayed 2 nights

客室は豪華で広く清潔でした

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10

MAHITO

17 Jan 2026

·

Stayed 3 nights

部屋がかなり広く、風呂付き

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10

Heasung

12 Nov 2025

·

Stayed 7 nights

Wonderful service overall. Hotel staffs were nice, friendly and the room was spacious than other 5 star hotels. Would definitely recommend for someone who wants to stay near gangnam area and wants the luxury hotel experience.

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AI-generated summary based on recent guest reviews

Service

Staff are widely praised as friendly, courteous and helpful, with attentive concierge support. Some guests encountered language barriers or inconsistent responses during check-in/out.

Related guest reviews

10

Jonathan

11 Nov 2025

·

Stayed 2 nights

Fantastic Hotel. Everything you would expect from a Grand hotel. The Staff was amazing and very helpful with suggestions of what to see and do in Seoul. Highly recommend.

10

Leah

21 Nov 2025

·

Stayed 11 nights

Courteous staff. Beautiful atmosphere

8

SHING

24 Apr 2025

·

Stayed 3 nights

The check in were amazing ! I wish I got her name to make compliment. The concierge staff named - San Lee deserved more. He was so considerate, attentive and very good with communication. He is the best from the hotel. Which unfortunately, other staff seems do not speak English well, and the check out were lack of manpower which caused some delay.

10

Sung Mi

14 Nov 2025

·

Stayed 5 nights

Good atmosphere, good service

10

Heasung

12 Nov 2025

·

Stayed 7 nights

Wonderful service overall. Hotel staffs were nice, friendly and the room was spacious than other 5 star hotels. Would definitely recommend for someone who wants to stay near gangnam area and wants the luxury hotel experience.

10

HIROFUMI

15 Nov 2025

·

Stayed 6 nights

(2025年冬に1週間ほど滞在した際の内容です。) 近年リニューアル済の老舗ホテル。まず、全館に渡る豪奢な装飾に驚いた。ジム・サウナ・プール・レストラン・カフェ・バーと一通りの施設を備え、随所の作りに古さを感じるものの、清掃も行き届いており、気持ちよく利用できた。コンシェルジュは全員が日本語・英語が堪能なわけではなく、利用にはある程度韓国語が話せることが推奨されると感じたものの、細かい質問や要望にも即時柔軟に対応する、五つ星の名に恥じない素晴らしいホスピタリティ精神を見せてくれた。居室内の注文タブレットなど、機器は日本語・英語を含め多言語対応済。シャンプー・ボディソープ類はPENHALIGON'S製。ドライヤー用コンセントは110vと220vの2種類設置。朝食バイキングも種類豊富で、各種コーヒー・紅茶は注文のたびにバリスタが淹れて提供してくれる。価格も航空券とのセット予約でビジネスホテル並に抑えることができ、利用するのが申し訳ないくらいだった。アメニティについては法律により歯ブラシ・歯磨き粉・カミソリを設置していないとのことで、持参を推奨。立地も江南区中心地で、仁川空港からは高速バスでホテル眼前のバス停に到着可能。 COEXや明洞には近くのCustoms(税関前)バス停から401号線バス1本で移動可能。なお、チェックインに際し保証金50万ウォンのデポジット(カード決済可)が求められるが、備品窃取などの非常識な利用がなければチェックアウト時に満額帰って来る。客層も良く、自信を持ってまた利用したいと言えるホテルだった。

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10

Leyla-Kara

18 Nov 2025

·

Stayed 7 nights

I had such an amazing stay at the Imperial Palace! The staff were genuinely the sweetest I’ve ever encountered, from the reception team to the cleaners. Every interaction made me feel so welcomed and cared for. The rooms were spotless, and the whole experience made me feel like royalty wherever I went. I’d love to stay again on my next visit!

10

ShaoHsien

9 Jul 2025

·

Stayed 4 nights

一開始的房間有問題，客房服務很快的幫我們換了房間解決了問題，服務很迅速

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2

Todd

2 Jul 2025

·

Stayed 2 nights

The staff could not be less helpful. They did not respond to any emails about my arrival before check in time and when I arrived wouldn’t even allow me to use the change room to freshen up with out needing to speak to the manager and argue for 15 mins .

4

Archie

26 Dec 2025

·

Stayed 4 nights

The lady during our check-in is not good in English, difficult to explain.

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Location

Handy Gangnam base with an airport limousine bus stop outside; subway access is about 7–10 minutes on foot. Several attractions are farther, so many rely on taxis or buses.

Related guest reviews

10

Daniel

21 Apr 2025

·

Stayed 5 nights

I booked the Suite at Grand Mercure Imperial Palace during my stay in Gangnam, and it was amazing. From the interior decoration to the our hotel room, everything was immaculate. All the staff were very friendly and professional, offering help whenever they can. I would recommend this hotel to anyone visiting Gangnam, as the location was perfect. It was minutes way from subways and bus stops, which made it incredibly easy to travel around. If I'm ever back in Korea in Gangnam, I plan to stay at this place again!

8

Alona

17 Apr 2025

·

Stayed 9 nights

The property is very beautiful - it‘s a real palace. However it‘s pretty far from most of the attractions and the closest subway Station is about 10 minutes walk. In the room there is an air conditioner but you can not control the temperature - as I was told by the receptionist it‘s central air conditioner for the whole wing and they can’t change temperature - so couple of evenings I found myself getting really cold with about 20 degrees in the room and tons of clothes to keep myself warm after shower

10

Akira

19 Oct 2025

·

Stayed 2 nights

きれいで快適なお部屋でした。ただシャワーの切り替えが上手くできないと頭からシャワーをかぶってしまいます。徒歩７分ほどの場所に地下鉄もあって、空港バスのバス停は目の前にあって便利です。プールは使っていないので分からないです。

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10

Yuka

27 Aug 2025

·

Stayed 2 nights

空港から地下鉄利用だと乗り換えが多いため、慣れた人には便利かもしれませんが、不慣れな人には少し難しいかも。バス停が目の前なのでバス停利用者にはとても便利だと思います。

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8

EMI

16 Aug 2025

·

Stayed 3 nights

ところどころ古さが見受けられますが、とても綺麗なホテルです。スタッフさんもにこやかで丁寧です。最寄駅やコンビニが少し遠いけど、空港リムジンバスは当ホテル前が停留所になっているので大変便利でした。

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10

HIROFUMI

15 Nov 2025

·

Stayed 6 nights

(2025年冬に1週間ほど滞在した際の内容です。) 近年リニューアル済の老舗ホテル。まず、全館に渡る豪奢な装飾に驚いた。ジム・サウナ・プール・レストラン・カフェ・バーと一通りの施設を備え、随所の作りに古さを感じるものの、清掃も行き届いており、気持ちよく利用できた。コンシェルジュは全員が日本語・英語が堪能なわけではなく、利用にはある程度韓国語が話せることが推奨されると感じたものの、細かい質問や要望にも即時柔軟に対応する、五つ星の名に恥じない素晴らしいホスピタリティ精神を見せてくれた。居室内の注文タブレットなど、機器は日本語・英語を含め多言語対応済。シャンプー・ボディソープ類はPENHALIGON'S製。ドライヤー用コンセントは110vと220vの2種類設置。朝食バイキングも種類豊富で、各種コーヒー・紅茶は注文のたびにバリスタが淹れて提供してくれる。価格も航空券とのセット予約でビジネスホテル並に抑えることができ、利用するのが申し訳ないくらいだった。アメニティについては法律により歯ブラシ・歯磨き粉・カミソリを設置していないとのことで、持参を推奨。立地も江南区中心地で、仁川空港からは高速バスでホテル眼前のバス停に到着可能。 COEXや明洞には近くのCustoms(税関前)バス停から401号線バス1本で移動可能。なお、チェックインに際し保証金50万ウォンのデポジット(カード決済可)が求められるが、備品窃取などの非常識な利用がなければチェックアウト時に満額帰って来る。客層も良く、自信を持ってまた利用したいと言えるホテルだった。

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10

TAKESHI

16 Aug 2025

·

Stayed 2 nights

明洞よりも静かな場所にあります。快適に過ごすことができました。

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10

Jennifer

5 Jun 2025

·

Stayed 2 nights

Had a great stay! The hotel is very luxurious and clean. I found the staff to be helpful as well. The location was okay, its not very central to transportation.

10

HS

31 Oct 2025

·

Stayed 4 nights

Great service and great position and good price

8

HS

9 Nov 2025

·

Stayed 11 nights

Great location and 5star class quality - especially breakfast was good if you use taxis a lot.

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Dining

Breakfast is frequently praised for quality and variety, and on-site dining and the bar/cafe are enjoyed. Prices can be high and there were occasional service delays or a restaurant that disappointed.

Related guest reviews

10

SUNGMIN

19 Nov 2025

·

Stayed 1 night

다 좋았지만.조식은 더 좋었습니다

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8

TAMAE

4 Nov 2025

·

Stayed 3 nights

悪い口コミもあったので、半信半疑でしたがとっても良かったです。部屋は綺麗に掃除もされており、埃なども感じませんでした。 3日間、朝食ビュッフェを利用しましたが、変わり映えはしないけれど、韓和洋中と種類が多いので3日間飽きる事なく美味しくいただきました。スタッフの方も皆様、対応が素晴らしかったです。サウナも利用させていただきましたが、清潔で気持ちよかったです。聖水、狎鴎亭、江南駅などタクシーで10分程でアクセスも良く、エアポートリムジンバスもホテル前に停まるので便利でした。一つだけ、エグゼクティブラウンジのハッピーアワーの時間が短いのが残念でした。都合上、一回しか利用できませんでした。総じて、心地よい滞在ができました事、感謝します。また機会があれば利用させていただきます。

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10

FUTOSHI

13 Aug 2025

·

Stayed 3 nights

ベッド最高。豪華な部屋。朝食美味い、種類が多い。

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10

jane

20 Dec 2025

·

Stayed 4 nights

Didn’t have breakfast but had the buffet which was a little bit expensive but lots to choose from , and had a dinner in the cafe with a lovely pot of earl grey and cake , unfortunately didn’t get to use the pool or gym , very clean and polite staff.

10

Mikala

20 Sept 2025

·

Stayed 4 nights

This is my favorite hotel I’ve ever stayed at! The staff was incredibly kind, the room was beautiful, and the breakfast was absolutely wonderful. I was initially unsure if the breakfast would be worth the price, but it definitely was! Gorgeous display, a huge variety of choices and different types of cuisines (Korean, American, Chinese, French…) I would definitely stay here again!

10

Bo

22 Sept 2025

·

Stayed 5 nights

beautiful decor, blasting A/C with up to date tech remotes n controls. Loved how friendly n polite the whole staff was from maintenance to front concierge. Their breakfast was one of the best I've had so far, n I'm comparing to Europe which I just visited days before I checked into this hotel. everywhere is walkable, ez parking for ur guests, spacious drive way for taxi loading ur luggage-doormen (yes, not one but 2) are always present helping u. Loved the stay.

10

wildamarie

27 Oct 2025

·

Stayed 7 nights

The hotel amenities & staff were all excellent, guven at high standards! The buffet breakfast was the best .

8

Kazuaki

12 Oct 2025

·

Stayed 3 nights

朝食の時、コーヒーを頼んだのに、15分くらい持ってこなかった。

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8

Gabrielle

19 Jun 2025

·

Stayed 4 nights

We liked the feel of the classic hotel. We enjoyed the gym. However, it felt a little dated. They need to renew the carpets. While their breakfast buffet was great, we didn't care for their Chinese Restaurant. Their high tea was nice

10

Rodney

25 Nov 2025

·

Stayed 2 nights

We loved our stay the Granf Mercure! Best breakfast, Best lobby, Super quaint bar with excellent food and the spa and fitness steals the show!!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13 $413	14 $248	15 $245	16 $432	17 $281
18 $230	19 $227	20 $231	21	22	23 $334	24 $431
25 $229	26 $136	27 $230	28	29 $239	30 $248	31 $368

Su	Mo	Tu	We	Th	Fr	Sa
1 $168	2 $234	3 $235	4 $236	5 $224	6 $353	7 $378
8 $222	9 $191	10 $202	11 $202	12 $202	13 $225	14 $308
15 $191	16 $191	17 $190	18 $190	19 $191	20 $224	21 $334
22 $180	23 $180	24 $195	25 $180	26 $180	27 $213	28 $293
29 $168	30 $184

Grand Mercure Imperial Palace Seoul Gangnam

About this property

Location

Room options

Deluxe Room, 1 Bedroom

Deluxe Suite, Corner 1 Super King Size Bed

Residence Premier 1 Bedroom with 1 King Size Bed

Residence Deluxe 1 Bedroom with 1 Queen Size Bed

Deluxe 2 Super Single Size Beds

Residence Studio 1 King Size Bed

Superior Room, 1 Double Bed

Deluxe, Panoramic View 1 King Size Bed

Deluxe Suite, Duplex 1 Super King Size Bed

Deluxe, Panoramic View 2 Super Single Size Beds

Deluxe 1 King Size Bed

Executive 1 King Size Bed (Club Benefit Included)

Executive 2 Single Size Beds (Club Benefit Included)

Residence Premier 2 Bedrooms with 1 King Size Bed and 2 Super Single Size Beds

Residence Deluxe 1 Bedroom with 2 Super Single Size Beds

Guest reviews of Grand Mercure Imperial Palace Seoul Gangnam

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Grand Mercure Imperial Palace Seoul Gangnam

Prices for upcoming dates