Is parking available at the property?

Yes, free self-parking is available on-site. Valet parking is also offered.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee of approximately KRW 65,000 for adults and KRW 33,000 for children aged 4-11.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM until 11:59 PM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Are airport shuttle services available?

Yes, airport shuttle services are provided for a surcharge of KRW 18,000 per person (one-way) and KRW 12,000 for children aged 6 to 12 years. Guests must contact the property with arrival details before travel to arrange the transfer.

What accessibility features are available for guests with disabilities?

The property offers step-free entrances and wheelchair-accessible facilities in public areas. Additional features may be available upon request.

What is the location of the property in relation to key landmarks?

The property is centrally located in Seoul, just steps from Deoksugung Palace and within a 10-minute walk of Myeongdong Street. It is approximately 0.4 miles from Seoul Finance Center and Namdaemun Market.

Does the property have a swimming pool?

Yes, there is an indoor swimming pool available, which is accessible from 6:00 AM to 10:00 PM. Children aged 3 and older can enter the pool with a guardian.

What are the policies for guests staying with children?

Children stay free when occupying the parent or guardian's room using existing bedding. However, children aged 13 years and younger are not allowed access to the Club Lounge.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of KRW 72,600 per night. Advance request or confirmation is required for rollaway beds.

THE PLAZA Seoul, Autograph Collection Hotel

Average nightly price at THE PLAZA Seoul, Autograph Collection by month, last 12 months (USD)
Month	Average price
January	US$202
February	US$193
March	US$260
April	US$316
May	US$284
June	US$295
July	US$352
August	US$372
September	US$402
October	US$395
November	US$346
December	US$283

What guests think

Across reviews, THE PLAZA Seoul, Autograph Collection stands out for exceptionally friendly service and a very central, subway-connected location with easy access to Myeongdong, palaces, and the airport bus, making it convenient for both sightseeing and business.

Rooms are stylish with good views but often compact, and some guests found the lighting and controls confusing or a bit dated. Facilities like the gym, spa and a large indoor pool earn praise, though they sit in an annex and may involve extra fees; breakfast wins frequent compliments while restaurants are considered expensive and occasionally inconsistent. Cleanliness is generally strong, but several reviews mention mold or dust in bathrooms and some missed replenishment. Expect attentive hospitality and strong amenities for an easy Seoul stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests praise the gym, spa and a large indoor pool, though these are in an annex across the street. Some note extra fees and rules (e.g., swim caps) and a few mention renovation noise.

Related guest reviews

4

Nina

4 Oct 2024

·

Stayed 3 nights

Convenient location, pool and gym in separate building and shared with residents or members. Too expensive for the inconvenience

10

Brian

13 Jan 2025

·

Stayed 2 nights

This is an excellent hotel in Seoul. They have a very nice spa, and the bed and pillows were perfect.

8

Peter

20 Sept 2023

·

Stayed 4 nights

I definitely felt safe staying at this hotel, the staff were very friendly, but the room seemed old and outdated. The shower could be better. The fitness center, however, was second to none.

10

Celia

18 Jun 2024

·

Stayed 5 nights

The gymn was excellent so it was tbe spa, paying extra to use the spa was worthy. The buffet was excellent, bed was comfy. All the staff was very helpful. Location was perfect for my first time visiting Seoul by myself, I felt safe and walked everywhere. The hotel was very nice and modern plenty of olaces to eat nearby and shopping as well. Loyte food court was withing ealking dustance abd jas plenty of tasty pastries and food. .

10

Anna

20 Dec 2025

·

Stayed 1 night

Cute eclectic room design! The pool is huge, but it was in the adjacent building. It’s a great hotel & the location was very convenient to walk to the Gyeongbokgung Palace. The underground mall is accessible right outside the hotel & walking distance to the Myeong Dong marketplace. The staff was very friendly too!

8

Hiroko

30 Jul 2023

·

Stayed 3 nights

Very easy access from the city hall station, which is only one stop away from the Seoul station. Being able to walk underground to Miyongdong area which is where we went to eat every day, was nice. Very quiet environment and swimming pool and gym was nice too. It would have been nice had we known we need to wear swim cap to get in at the time of making our reservation.

10

Jungeun

30 Jun 2025

·

Stayed 1 night

Excellent location, newly refurbished room facing the city hall square had a great view, all the staff we came across were polite and helpful. Swimming pool in the annex was clean and well-maintained, with a great view.

6

Simon

6 Apr 2023

·

Stayed 3 nights

Hotel was fine, just very over priced. Room could do with a few changes eg button missing off headboard and floor in bathroom was cracked.Quiet at night. Did not realise we needed to pay for the health spa and was one of the reasons we chose this. Great location

10

Pascal

14 Apr 2025

·

Stayed 4 nights

A great hotel in the center of Seoul, right next to Seoul Square. The staff is always friendly and helpful. The rooms are large and well-appointed. The beds are very comfortable. The wellness area in the annex building, with its Jacuzzi and indoor pool, is simply fantastic. The PLAZA has the best breakfast buffet we've seen in a 5-star hotel. We would definitely book THE PLAZA Seoul on our next stay. Highly recommended – keep up the good work – thank you!

10

KOZO

8 Sept 2025

·

Stayed 2 nights

午前中にスパを利用させてもらいました。ゆっくりとした日になりました。ありがとうございます。

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Cleanliness

Many reviews describe very clean rooms and thorough housekeeping. Several others report issues like mold in showers, dusty corners, or missed amenity replenishment.

Related guest reviews

10

Helen

28 Nov 2025

·

Stayed 5 nights

The room was clean and staff was very attentive. I will definitely return

6

gengo

26 Nov 2023

·

Stayed 3 nights

客室の清掃を丁寧にして欲しい。

10

SHIZUKO

19 Nov 2025

·

Stayed 2 nights

景観が素敵。掃除もキレイにいきとどいていました。

10

Avraham

15 Feb 2026

·

Stayed 2 nights

clean room, staff, amenities

10

Jinhong

19 Jul 2023

·

Stayed 1 night

다른점은 모두 만족스러웠으나 룸 바닥 청소 상태가 최상은 아니었습니다 방구석 모서리 부분에 묵은 먼지가 보입니다

10

Diana

8 Oct 2025

·

Stayed 7 nights

Great hotel! The staff is so kind and service-oriented. Standard room was a bit small, but well-designed and had everything we needed, with a great view. Housekeeping did an impeccable job. I appreciated having fresh water and tea in the room every day. Staff went above and beyond. Restaurant is expensive but very good.

4

??

27 Dec 2023

·

Stayed 2 nights

部屋に清潔感がなくて非常に残念。時期が時期だったので絨毯は,,,部屋の作りも使いにくくて本当残念でした。久しぶりに泊まるのがしんどいなって思ったホテルでした。ただスタッフさんは皆親切!!!!!そこが救いでした。

8

TashaOriena

24 May 2023

·

Stayed 4 nights

If you use a personal wifi device and stay on the lower floors, the wifi device won’t work. The staff offered to change the room but since I was so busy I didn’t have the time. Aside from that and the shower dirt build up in the corners, my stay was wonderful and I would come back. The staff are excellent, warm, welcoming, and attentive.

4

Toshiharu

31 Jan 2025

·

Stayed 3 nights

部屋の掃除が良くない。取替品が出来ていない。

4

Traci

22 Oct 2023

·

Stayed 1 night

The bathroom shower has moldy grouts and various spots of black mold. The room is quite dark even when we turned on the lights. Every Saturday there are protests in the area so it’s quite noisy. On the positive note, staffs are very friendly. The location is easy from the airport and going to other places.

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Rooms

Rooms have quirky, modern styling and city views, but several are compact. Some guests found lighting/switches confusing or aspects of decor and in-room tech dated, while others noted recent renovations.

Related guest reviews

10

Shino

21 Nov 2025

·

Stayed 2 nights

市庁駅直結で、明洞にも近く、申し分のない立地。部屋はそれほど広くないですが、机も鏡も左右対称にあり、特に女性2人旅では使いやすい造りだと思います。

8

Kathryn

26 Oct 2025

·

Stayed 5 nights

5N/6D trip Hotel has friendly and helpful staff with good facilities that’s up to date. Rooms are average size but needs some upgrades or updating. Location good with Seoul city hall views and walking distance to the royal palace and Resto’s.

8

Yasuhiko

15 Jun 2024

·

Stayed 2 nights

The room was newly renovated and very modern. It is a big hotel but was not crowded when I stayed.

10

Kah Kay

11 Apr 2023

·

Stayed 8 nights

I had room 1278, a city view deluxe room. Room was quirky in its design with the double bed occupying almost the entire room with 2 large lamps shining upwards towards the ceiling. Curtains were operated electronically. Standard toiletries were provided. Do be careful because there is a separate set of toiletries - toothbrush, toothpaste, shaving cream, shaver which are chargeable. The buffet breakfast spread was sumptuous. There was a wide selection of Western and Korean dishes and staff were very friendly. Location wise the hotel is connected to City Hall station exit 6 which is very convenient.

8

Jose

13 Jul 2024

·

Stayed 2 nights

Lights switches and huge lamps in the room are unfriendly.

8

Richard

5 Jun 2025

·

Stayed 6 nights

Room a bit dated

10

Diana

8 Oct 2025

·

Stayed 7 nights

Great hotel! The staff is so kind and service-oriented. Standard room was a bit small, but well-designed and had everything we needed, with a great view. Housekeeping did an impeccable job. I appreciated having fresh water and tea in the room every day. Staff went above and beyond. Restaurant is expensive but very good.

6

Jenny

27 Dec 2024

·

Stayed 2 nights

I was hoping for something special but it was just a hotel with high prices. The bed in the middle of the room was awkward as was the glass wall between the bathroom and bedroom. The location was good, easy access to many popular sites and public transit. Check in was chaos, stall tactics, sign in here, wait there, delay, we got in our room at 4 pm… at 9 we received a text our room was ready. Many do speak English enough to order food, get a taxi, but I felt like we were always given the worst seat in the restaurants. I really wanted this to be special, but it was just a hotel with odd features.

10

Anna

20 Dec 2025

·

Stayed 1 night

Cute eclectic room design! The pool is huge, but it was in the adjacent building. It’s a great hotel & the location was very convenient to walk to the Gyeongbokgung Palace. The underground mall is accessible right outside the hotel & walking distance to the Myeong Dong marketplace. The staff was very friendly too!

8

Eunhee

14 Jun 2022

·

Stayed 2 nights

조명이 너무 어두웠음

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Service

Service is widely described as friendly, attentive, and professional across front desk, concierge and bell teams. Occasional inconsistencies include slow or chaotic check-in, miscommunications, or uneven English support.

Related guest reviews

4

AARON

7 Nov 2024

·

Stayed 4 nights

Duty manager ‘upgraded’ us from original Premier Suite to Plaza suite. However, it wasn’t really an upgrade at the plaza suite was smaller than premier suite. Had to waste time changing rooms. Was told that bottle of wine would be sent to my room as my wife was celebrating her birthday, but it never came. Have been staying here for past few trips but service this time round was disappointing.

10

Ingrid

1 Dec 2025

·

Stayed 2 nights

I really enjoyed my stay at The Plaza Hotel. Very good service, from the valet to check-in desk. They give great thought and care. I appreciate the pool and luggage storage. I enjoy the rooms and will miss automatic curtains and lights. This hotel has a great location, too. It is very close to Lotte Dept. Store, Olive Youngs, and good KBBQ.

8

Jungsoo

1 Sept 2025

·

Stayed 7 nights

and was given a high-floor room. Unfortunately, the room had a noticeable smell of cigarette smoke. At first, the hotel sent an air purifier, and since I was very tired, I just stayed the night. The next morning, I was able to change rooms, which resolved the issue. Aside from that, everything was comfortable. However, I did feel that the service quality has slightly declined compared to my previous stays.

10

Alex

10 Feb 2026

·

Stayed 1 night

Excellent and super friendly staff at the reception and concierge, clean room with excellent view, as well as great quality restaurants and upscaled coffee shop. Also, awesome sauna facility! Loved every bit of the hotel.

10

Diana

8 Oct 2025

·

Stayed 7 nights

Great hotel! The staff is so kind and service-oriented. Standard room was a bit small, but well-designed and had everything we needed, with a great view. Housekeeping did an impeccable job. I appreciated having fresh water and tea in the room every day. Staff went above and beyond. Restaurant is expensive but very good.

2

Gal

4 Jul 2023

·

Stayed 2 nights

Terrible Hotel, never go here - Moved here from Andaz on Business trip, all streets were closed and tons of noise until 11PM due to protests that were known to the hotel, and weren't told to us. Room AC didn't work Room was cleaned even when "Do Not Disturb" sign on This is never a 5 star hotel.

10

Thao

25 Jun 2025

·

Stayed 4 nights

Great location ! However some staff did not know how to give simple directions in English while others were great . Most staff were polite and helpful.

8

Jong

2 Jan 2025

·

Stayed 2 nights

In terms of services, it was a mixed bag. I feel the staff needs to smile more and greet the customers whenever they walk by. Some did but some didn't. One day, when I tried to find a taxi, I was told by a staff that I needed to install a taxi app and no further assistance was offered. Another day, a bell staff, Mr. Tak, went out of his way to kindly call the Jumbo taxi during peak hours using his own app which required multiple tries. I really appreciated his service. The room was a bit tight, but the view of the outdoor skating rink and the city hall from the room was eye-pleasing. The location was like a double-edged sword. Great location that offers easy access to everything Seoul has to offer. However, due to political unrest in Korea, the demonstration/protest area was nearby, so the noise level was quite high.

10

Scott

8 Oct 2025

·

Stayed 4 nights

Stayed often over 20 years and always excelled in all areas. Staff are superb.

10

Yang

12 Feb 2026

·

Stayed 1 night

Staff is second to none! Central location. Access to lotte department store, myung dong, and subway lines 1 and 2 without going outside. KAL limousine bus stops in front of the hotel, very convenient.

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Location

Exceptionally central by City Hall with direct subway access and easy walks to Myeongdong, palaces and shopping; the airport bus stops outside. Multiple reviews warn of noise from nearby demonstrations on some days.

Related guest reviews

10

Fumi

16 May 2024

·

Stayed 2 nights

地下鉄駅直結ホテルで便利です。またソウルに行くときはこちらにお世話になります。

6

julie

2 Apr 2025

·

Stayed 4 nights

Excellent service at front desk and concierge . The first 2/3 nights we literally could not sleep as the room was so hot 23c. The air con would not cool it and when it was fixed all you could do was set it to 18 and leave it there . The area around is nice but be aware there will be protests most of the weekend in the area around and whilst peaceful the music is noisy and prevents late sleeping after a long journey . They buffet looked lovely but at c£100 for what’s still a buffet was very expensive . Rooms quite basic . You also need to put a towel down in the shower floor as otherwise it’s like an ice rink. All the staff were wonderful though

10

Pedro Alberto

25 Aug 2025

·

Stayed 4 nights

Un gran hotel con una excelente ubicación, literal a unos pasos de una estación del Metro de la línea 2 y cerca de lugares emblemáticos de Corea.

10

Ingrid

1 Dec 2025

·

Stayed 2 nights

I really enjoyed my stay at The Plaza Hotel. Very good service, from the valet to check-in desk. They give great thought and care. I appreciate the pool and luggage storage. I enjoy the rooms and will miss automatic curtains and lights. This hotel has a great location, too. It is very close to Lotte Dept. Store, Olive Youngs, and good KBBQ.

10

Yen

20 Aug 2024

·

Stayed 6 nights

Fabulous location. Close to everything and all within walking distance. Airport Bus stops outside front entrance. Subway shopping malls directly underground.

10

Anna

20 Dec 2025

·

Stayed 1 night

Cute eclectic room design! The pool is huge, but it was in the adjacent building. It’s a great hotel & the location was very convenient to walk to the Gyeongbokgung Palace. The underground mall is accessible right outside the hotel & walking distance to the Myeong Dong marketplace. The staff was very friendly too!

10

Kadie

24 Aug 2024

·

Stayed 8 nights

Property was connected to the subway. Very clean. Would stay here again. Good food options very close by.

10

Irene

22 Jul 2024

·

Stayed 7 nights

Staff was helpful with our luggage. The location of the hotel is convenient. It is next to Deoksugung Palace 덕수궁 and a few blocks away from Gyeongbokgung Palace. It is right across the street from city hall. This has the Seoul my soul sign. It can get noisy due to demonstrations. Plenty of restaurants, cages and convenient stores around. The train station is also on the same block.

10

Joseph

21 Jun 2025

·

Stayed 3 nights

Very conveniently located for ease of travel in the area.

10

Yang

12 Feb 2026

·

Stayed 1 night

Staff is second to none! Central location. Access to lotte department store, myung dong, and subway lines 1 and 2 without going outside. KAL limousine bus stops in front of the hotel, very convenient.

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Dining

Breakfast buffet is frequently praised for quality and variety. On-site dining is considered expensive, and a few guests noted inconsistent items or limited availability at peak times.

Related guest reviews

10

Jonathan

24 Jan 2024

·

Stayed 4 nights

Stayed over Christmas and views of the Plaza covered in snow were wonderful. Hotel was lovely and room was well appointed, although a little disappointed there was no coffee machine. Breakfast buffet had lots of choice and definately good value. Very pleased with my stay and would highly recommend.

8

Carita

28 Jan 2024

·

Stayed 4 nights

We were in this hotel 4 nights on our way home from The Pacific. The location was absolutely fine, with the shoppingcenter, restaurants and museums close by. The rooms were quite comfortable and had everything one would need. The service in the lobby was extremly good. But: The room seemed a bit smallish for all our luggage although we had a premier suite. An extra rack for the luggage would be good. We usel the floor which is uncomfortable. Some renovation was going on, which did not disturb us since we were in the 15th floor. Some kind of demonstration was going on on both sides at the hotel entrance outside. Why I gave only 4/5 stars is because we tried to have dinner in two of the hotel’s restaurants but they were fully booked. We could not even book a table for the next day. The room service did not have a full a la carte menu. We were very disappointed not to be able to have dinner in the hotel. However there were several restaurants, even Michelin star restaurants next door in other hotels, so we were quite satisfied in the end.

6

julie

2 Apr 2025

·

Stayed 4 nights

Excellent service at front desk and concierge . The first 2/3 nights we literally could not sleep as the room was so hot 23c. The air con would not cool it and when it was fixed all you could do was set it to 18 and leave it there . The area around is nice but be aware there will be protests most of the weekend in the area around and whilst peaceful the music is noisy and prevents late sleeping after a long journey . They buffet looked lovely but at c£100 for what’s still a buffet was very expensive . Rooms quite basic . You also need to put a towel down in the shower floor as otherwise it’s like an ice rink. All the staff were wonderful though

8

Jack

23 Mar 2025

·

Stayed 6 nights

The eggs were cold I mean really cold.. They should watch this as they charge enough for them. The restaurant needs watching

10

Bonnie

14 Jun 2025

·

Stayed 4 nights

The experience was amazing from check in to check out. The staff were attentive; the room was well appointed and very comfortable. We had an amazing view from the 15th floor. The breakfast buffet was one of the best we've ever had. We will definitely try to stay here again.

8

Stephane

17 Feb 2024

·

Stayed 5 nights

Réception and concierge are very nice, friendly and useful. Very good hotel well located. Only down side is the restaurant, poor quality of breakfast, pastry are not up to the level of this hotel. An effort is needed on the F&B quality including staff friendlyness

10

Peter

18 Jun 2025

·

Stayed 4 nights

This is a top hotel in Seoul no doubt - classy, staff are top notch. My only mild complaint is the pricing of the restaurants. I've been to my share of 5 star hotels and most of them throw in a mix of cost options. Everything here was just too expensive even for a 5 star - food wise. Apart from that it's an exceptional hotel and lots of food options to walk to as a solution...but still...eg only glass of wine in the bar available was $28 for a glass. Only option .

10

Melissa

1 Jan 2025

·

Stayed 6 nights

We had an amazing stay at the Plaza heading into New Years! Excellent service, plenty of dining options and close to shopping. Rooms are slightly outdated vs pictures but still good. Definitely get breakfast included in your stay as the buffet was good and most cafes open after 10am here. Hotel is also on central heating in winter so we left the external vents open and room heating off. Great stay overall!

10

Antonio

27 Jul 2025

·

Stayed 4 nights

Amazing experience, perfectly located, the staff is amazing, very good breakfast

10

Pascal

14 Apr 2025

·

Stayed 4 nights

A great hotel in the center of Seoul, right next to Seoul Square. The staff is always friendly and helpful. The rooms are large and well-appointed. The beds are very comfortable. The wellness area in the annex building, with its Jacuzzi and indoor pool, is simply fantastic. The PLAZA has the best breakfast buffet we've seen in a 5-star hotel. We would definitely book THE PLAZA Seoul on our next stay. Highly recommended – keep up the good work – thank you!

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THE PLAZA Seoul, Autograph Collection

Prices for THE PLAZA Seoul, Autograph Collection

Monthly average prices

About this property

Location

Room options

Club Suite, 1 King Bed, Corner

Club Suite, 1 King Bed, City View

Premier Suite, 2 Twin Beds

Club Suite, 1 King Bed

Premier Suite, 1 King Bed

Deluxe Room, 2 Twin Beds, City View

Deluxe Room, 1 King Bed, City View

Guest reviews of THE PLAZA Seoul, Autograph Collection

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about THE PLAZA Seoul, Autograph Collection

Business details