Name: Grand Hotel Sunderland
Address: Queens Parade, Sunderland, Tyne and Wear (comté), GB
Price range: 63 $US–218 $US per night
Rating: 8.25

Ce qu'en disent des voyageurs

D'après les récents avis, le Grand Hotel Sunderland est apprécié pour son emplacement en bord de mer et ses vues, son personnel généralement amical, et ses chambres spacieuses. Cependant, plusieurs commentaires soulignent des problèmes de température en raison de l'absence de climatisation, ainsi que des expériences mitigées concernant le petit déjeuner et les équipements de loisirs.

Plusieurs clients signalent du bruit provenant de murs fins ou de sources extérieures, et notent un décor désuet, des moquettes usées, des équipements cassés, et des pannes occasionnelles de l'ascenseur. Le parking sur place est apprécié, bien que les places puissent être limitées ou occupées aux heures de pointe. Dans l'ensemble, attendez-vous à un espace confortable avec un peu de bruit et des équipements inégaux.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les équipements de loisirs et la piscine sont populaires, mais un peu fatigués, avec des problèmes occasionnels tels que de l'eau froide, un hammam hors service et une fermeture anticipée. L'happy hour du bar est apprécié, mais les stocks peuvent s'épuiser, et le parking sur place peut être limité ou occupé.

Avis de voyageur à ce sujet

6

Chris

19 déc. 2022

·

A séjourné 1 nuit

Pool water cold ...jacuzzi water cold ...steam room out of use ....hotel room heating not wirking to maximum had oil filled radiator in room . No radiator to dry towels

8

Rob

26 sept. 2025

·

A séjourné 3 nuits

Fine. Only problem was the bar ran out of gas so there was no beer available for 2 days! I only had the chance of a beer on the first night.

10

JACQui

13 juil. 2025

·

A séjourné 3 nuits

Great as usual but lift out of action for whole stay in heatwave conditions wasn't great for the third floor . Staff fabulous as ever. Room great and fans supplied to help with heat issues. The best staff always helpful and informed

8

Hannah

28 oct. 2024

·

A séjourné 1 nuit

Excellent value hotel, friendly staff and good sized rooms. Pool , sauna and steam room is nice and the location excellent. Bear in mind the entrance is hidden away through the car park. Pillows were hard, which was a shame as overall the experience was excellent otherwise.

8

Sandra

28 févr. 2024

·

A séjourné 2 nuits

Rooms need updating pool good clean areas Good choice for Breakfast but cooked breakfast was cold

8

Alan

10 nov. 2025

·

A séjourné 1 nuit

Good size sea view room with separate seating area, clean and breakfast lovely with plenty of variety and caters for vegan/gluten. Pool and facilities clean and water warm. Would definitely revisit

8

Laura

17 sept. 2025

·

A séjourné 1 nuit

Just stayed for one night and was gutted to miss the pool - it closes at 7:30pm so beware when booking! But managed to go early before I left in the morning. Good sauna and spa all abit tired in looking but still enjoyable experience and definitely recommend to others

10

Christian

28 sept. 2025

·

A séjourné 1 nuit

Great sea view, clean hotel. A bit tired but fine for a quick stay. Gym was basic but again fine.

8

John

6 mai 2024

·

A séjourné 3 nuits

The leisure centre was great. The swimming pool was clean, although the water could have been just slightly cooler. Happy hour in the bar Sunday to Thursday was a pleasantry, with £3 beers. The hotel is in a great location and close to lots of good value restaurants. Hotel staff were very helpful.

6

Amy

16 sept. 2024

·

A séjourné 1 nuit

Parking was a problem. If you're trying to check in around 4/5pm then you will not be able to park as the gym membership people flood the car park. The staff were lovely, so no complaints. Great location if you're running the great north run although they will hike the prices. I had the pizza in the evening, I would not recommend. It tasted like a frozen pizza. A suggestion would be, if you're hiking your prices for the great north run at least provide a different menu with a more quality higher energy cleaner based menu.

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Propreté

De nombreux clients ont trouvé les chambres et les espaces communs propres, mais certains ont signalé des odeurs de fumée, des articles ou des meubles sales, et des moquettes usées. Le service de ménage pendant le séjour peut être limité sauf demande.

Avis de voyageur à ce sujet

8

Catherine

12 juil. 2025

·

A séjourné 2 nuits

Very clean

4

Barry

28 oct. 2024

·

A séjourné 1 nuit

Room smelt heavily of smoke, no rooms transfer available Bed was way too hard and pillows flat

8

Thomas

18 mars 2024

·

A séjourné 2 nuits

Hotel check-in was straight forward. Informed by Management that rooms will not be serviced during our two night stay and the receptionist could give no reason for this. However, towels etc. could be changed by informing reception. Bedrooms and linen clean but Hotel looking tired.

6

Stephen

17 août 2025

·

A séjourné 2 nuits

The hotel is quite tired and being run a a shoe string. It is under staffed, rooms are not serviced except by request on longer stays. Threadbare carpets and always something broken in room. This location is beautiful but hotel needs investment

8

Alan

10 nov. 2025

·

A séjourné 1 nuit

Good size sea view room with separate seating area, clean and breakfast lovely with plenty of variety and caters for vegan/gluten. Pool and facilities clean and water warm. Would definitely revisit

4

Samantha

4 août 2024

·

A séjourné 1 nuit

Was nothing like the picture very disappointed the room wasn’t clean

6

Molly

24 mai 2023

·

A séjourné 1 nuit

The staff were all very pleasant. The property could use some renovations. It was just underwhelming. I was most disturbed when I found that the next guest's linens were on the floor outside my room, waiting for me to checkout. Now I know that I slept on sheets, and used towels, from off the hallway floor. That puts a lump in my throat. I would not recommend this property, and will not stay here again.

10

Judith

11 nov. 2025

·

A séjourné 2 nuits

The room was clean and spacious, staff were very friendly.

10

Christian

28 sept. 2025

·

A séjourné 1 nuit

Great sea view, clean hotel. A bit tired but fine for a quick stay. Gym was basic but again fine.

6

Philip

22 avr. 2025

·

A séjourné 3 nuits

Room had no working fridge, no power points near bed, couch in room was dirty, several other maintenance related issues found in room. Good location for dining options, shame room wasn't quite up to expectations, certainly not "grand".

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Chambres

Les chambres sont souvent spacieuses avec vue sur la mer, et plusieurs clients ont trouvé les lits confortables. Le décor et l'insonorisation semblent datés ; la régulation de la température est difficile sans climatisation, et certaines chambres étaient froides, avec quelques équipements de base manquants comme un réfrigérateur ou un Wi-Fi fiable.

Avis de voyageur à ce sujet

6

David

28 oct. 2025

·

A séjourné 1 nuit

Check in staff really nice, pool staff evening and morning different people and both more like door bouncers than customer service providers. If they don't want kids in the pool being kids don't let kids in at all, but don't spend the time shouting and making issues for them. Rooms in the new part of the hotel were the thinest walls of any hotel ever stayed in. Loud music being played on 1 side from 530am and on the other what can only have been the other half of the party. Add the circus in town and the bus stop under the window made for 2 hours sleep all night, for an 8 year old and their dad. Bed sheet also had rip in it exposing the mattress so lay on top. Bad time had all round. Hotel main areas nice though and plenty of parking

8

malcolm

6 janv. 2024

·

A séjourné 1 nuit

rooms have no central heating and are freezing cold

6

M

17 juil. 2025

·

A séjourné 2 nuits

Great location overlooking the beach. Close walk to a few restaurants and bars. Retro look is appealing but some furniture is very worn. Gym is very old and worn, pool looked great but was packed, proved very popular in the heat. No AC in the room, just fan, proved a challenge to sleep. Restaurant had deed t meal options.

4

paul

15 mai 2025

·

A séjourné 2 nuits

Not great room very outdated and in need of lots of repairs. The window did not fully close so lucky it was hot or room wouldn’t have been able to stay in

8

Janis

18 sept. 2024

·

A séjourné 1 nuit

Pretty food for the price. Wifi was pretty bad. But very clean.

8

Alan

10 nov. 2025

·

A séjourné 1 nuit

Good size sea view room with separate seating area, clean and breakfast lovely with plenty of variety and caters for vegan/gluten. Pool and facilities clean and water warm. Would definitely revisit

6

Michelle

11 juin 2023

·

A séjourné 1 nuit

Great location, good food and friendly staff. Room clean but really dated and tired which made it appear dirty. No fridge.

10

Judith

11 nov. 2025

·

A séjourné 2 nuits

The room was clean and spacious, staff were very friendly.

8

William

28 juin 2025

·

A séjourné 3 nuits

Hotel is a bit dated, but the bed was comfy. Missing some room basics like a mini fridge and water. Breakfast could be better, although evening food was very good. Best bar of the places we went to during the 4 day stay. Good

8

Alex

4 mai 2025

·

A séjourné 1 nuit

Friendly staff, good breakfast, seafront location but rooms were a bit tired - could do with updating.

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Service

Le service est fréquemment décrit comme amical, serviable et accommodant, le personnel résolvant les problèmes et les demandes spéciales. Quelques clients ont eu des interactions impolies ou une mauvaise communication.

Avis de voyageur à ce sujet

6

David

28 oct. 2025

·

A séjourné 1 nuit

Check in staff really nice, pool staff evening and morning different people and both more like door bouncers than customer service providers. If they don't want kids in the pool being kids don't let kids in at all, but don't spend the time shouting and making issues for them. Rooms in the new part of the hotel were the thinest walls of any hotel ever stayed in. Loud music being played on 1 side from 530am and on the other what can only have been the other half of the party. Add the circus in town and the bus stop under the window made for 2 hours sleep all night, for an 8 year old and their dad. Bed sheet also had rip in it exposing the mattress so lay on top. Bad time had all round. Hotel main areas nice though and plenty of parking

10

John

21 nov. 2025

·

A séjourné 2 nuits

Staff always helpful and friendly

10

Danielle

10 oct. 2024

·

A séjourné 1 nuit

Great staff, lovely location, great facilities. Overall brilliant stay would come again

8

james

4 oct. 2025

·

A séjourné 2 nuits

Changed room to one closer to the lift which was good as my wife uses walking sticks. Friendly and helpful staff.

10

Glynn

4 avr. 2025

·

A séjourné 2 nuits

Great stay, very welcoming staff

8

Chris

9 juin 2024

·

A séjourné 1 nuit

Generally nice hotel. Let down by the grumpy bar man. All the other staff very good.

10

Judith

11 nov. 2025

·

A séjourné 2 nuits

The room was clean and spacious, staff were very friendly.

10

Neil

31 juil. 2023

·

A séjourné 1 nuit

Was down for the triathlon and I was allowed to keep my bike in the room and they let me book out a bit later than usual so I could get showered after the race.

2

Kerry

11 oct. 2025

·

A séjourné 1 nuit

Staff rude

10

Paul

21 juin 2024

·

A séjourné 4 nuits

Although we have had some issue at checkin, the staff responded properly and fixed all our issues, even granting a superb room for the last day. Extensive breakfast with loads of options. Good food at dinnertime. A recommended place to stay.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

L'emplacement en bord de mer avec vue sur la mer est un atout constant, à proximité de cafés, de restaurants et de transports en commun pour des promenades et des sorties faciles. Une base pratique pour les événements locaux et les excursions en bord de mer.

Avis de voyageur à ce sujet

10

Matthew

17 août 2025

·

A séjourné 2 nuits

Was a great stay and nicely located on the sea.

8

sam

10 juil. 2025

·

A séjourné 1 nuit

It is lovely hotel by the sea. It cost extra to have sea view ! Everything is money... friendly and helpful staff. Large room, private parking.

8

Mr Vincent

24 avr. 2025

·

A séjourné 2 nuits

Nice hotel in a very good location. Good breakfast.

10

Liam

6 janv. 2025

·

A séjourné 1 nuit

Very quaint and very well situated

8

Lyndsy

31 août 2024

·

A séjourné 1 nuit

Enjoyable stay. Excellent location.

8

Senga

12 sept. 2023

·

A séjourné 1 nuit

the staff were very helpful. the hotel was very clean, safe car parking, it was within walking distance of local shops and restaurants, the promanade and beach is lovely with lot's of cafes and lovely walks

10

neil

10 avr. 2025

·

A séjourné 1 nuit

Great location

8

John

6 mai 2024

·

A séjourné 3 nuits

The leisure centre was great. The swimming pool was clean, although the water could have been just slightly cooler. Happy hour in the bar Sunday to Thursday was a pleasantry, with £3 beers. The hotel is in a great location and close to lots of good value restaurants. Hotel staff were very helpful.

8

A.D.

4 oct. 2023

·

A séjourné 2 nuits

Overall, a good hotel at an acceptable price. Its position in the heart of the Seaburn and Roker seafront, with many restaurants and bars, lovely beaches plus easy access to Sunderland city centre makes it a desirable base.

10

Allison

28 août 2023

·

A séjourné 1 nuit

Clean spacious room, friendly staff and an excellent location - would definitely recommend

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Repas

Les commentaires sur le petit déjeuner sont mitigés : certains ont salué la variété, tandis que d'autres l'ont trouvé froid, gras ou mal réapprovisionné. L'happy hour du bar est populaire, mais le bar/restaurant peut être en rupture de stock ou fermer ; les repas du soir varient de très bons à médiocres.

Avis de voyageur à ce sujet

8

Peter

19 avr. 2023

·

A séjourné 3 nuits

Hotel is located on the sea front which is where we wanted to be. Front desk staff were friendly and helpful. Room was lovely, clean and comfortable although it took us a while to find the extra pillows. Breakfast was a disappointing because all the cooked elements were not available together. One day there was everything apart from fried eggs, next day everything apart from black pudding. I think they may have been short staffed due to the bank holiday.

8

Denise

22 juil. 2024

·

A séjourné 1 nuit

Hotel stay was good value for money, but the breakfast for £13 each was the worst I've ever had. The hot food was barely lukewarm not visually appealing at all. The tomatoe tasted funny. Lastly swimming in greasy oil. All I attempted was 2 fried eggs 2 hash browns and a tomatoe....had to leave it. Coffee resembled dishwater.

8

Rob

26 sept. 2025

·

A séjourné 3 nuits

Fine. Only problem was the bar ran out of gas so there was no beer available for 2 days! I only had the chance of a beer on the first night.

6

Glyn

26 févr. 2024

·

A séjourné 1 nuit

Perfectly functional and nice clean bedroom. On the down side, the hotel is looking tired and somewhat dated. The bar food in the evening wasn't very good and a little greasy

8

Alan

10 nov. 2025

·

A séjourné 1 nuit

Good size sea view room with separate seating area, clean and breakfast lovely with plenty of variety and caters for vegan/gluten. Pool and facilities clean and water warm. Would definitely revisit

10

Ingrid

25 mars 2024

·

A séjourné 1 nuit

We had a nice, spacious room and we enjoyed our meal in the restaurant. Staff were all pleasant and helpful and the pool was lovely.

8

Lucy

7 janv. 2024

·

A séjourné 2 nuits

Lovely stay, shame the restaurant was closed so much and we weren’t aware until we had already set off on our 4 hour journey. The bar ran out of things like Guinness but has a fab happy hour. Our room was lovely and clean

8

William

28 juin 2025

·

A séjourné 3 nuits

Hotel is a bit dated, but the bed was comfy. Missing some room basics like a mini fridge and water. Breakfast could be better, although evening food was very good. Best bar of the places we went to during the 4 day stay. Good

6

Gary

26 juin 2024

·

A séjourné 2 nuits

The staff on the reception are great. The breakfast is truly the worst that i have ever had. I skipped it on the second day. It looked and tasted like it was made the day before and then left to warm up again on the buffet plates. It is discusting. The hotel itself has good parking availability and is in a good location. Just get your breakfast somewhere else

8

Lawrence

2 avr. 2024

·

A séjourné 1 nuit

The hotel was better than expected. With some work it could be very nice. Lots of potential. Breakfast was ok. Pool is smaller than the photo makes it look. Check out was too early. Check in was too late. If you want breakfast, pay at reception. It’s cheaper than on here. I would stay again. The only reason I did not stay another night was because the tariff was £20 per room more. Really good sized tv,s in all rooms

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	71 $US
février	77 $US
mars	79 $US
avril	86 $US
mai	102 $US
juin	94 $US
juillet	90 $US
août	102 $US
septembre	102 $US
octobre	80 $US
novembre	92 $US
décembre	87 $US

di	lu	ma	me	je	ve	sa
1 $64	2 $90	3 $94	4 $92	5 $182	6 $108	7 $143
8 $117	9 $96	10 $106	11 $110	12 $99	13 $130	14 $193
15 $72	16 $93	17 $105	18 $104	19 $102	20 $128	21 $181
22 $72	23 $96	24 $116	25 $128	26 $203	27 $108	28 $218
29 $140	30 $112

Grand Hotel Sunderland

Prix pour Grand Hotel Sunderland

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Chambre Double Deluxe

Chambre Standard avec lits jumeaux

Chambre Double Standard

Chambre Familiale, vue mer

Chambre Double, vue mer

Avis des voyageurs sur Grand Hotel Sunderland

Qui séjourne ici ?

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

Vous envisagez cet hôtel pour votre voyage à Sunderland ?

Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $67	21 $72	22 $63	23 $78	24 $128
25 $87	26 $74	27 $82	28 $119	29 $73	30 $95	31 $128