Name: Holiday Inn Sunderland - City Centre by IHG
Address: Keel Square, Sunderland, Tyne and Wear (comté), GB
Price range: 76 $US–136 $US per night
Rating: 9.13

Ce qu'en disent des voyageurs

D'après les commentaires récents, l'Holiday Inn Sunderland - City Centre by IHG est apprécié pour son emplacement central, son ambiance moderne, ses chambres très propres et son confort, de nombreux clients soulignant le personnel sympathique et serviable et des séjours généralement agréables.

Un inconvénient fréquent est le manque de parking sur place, les clients utilisant les options de parking en silo à proximité qui peuvent s'avérer coûteuses pour certains. Les commentaires sur la nourriture sont mitigés : beaucoup apprécient le petit-déjeuner, tandis que d'autres signalent des plats trop cuits, un service de réapprovisionnement lent ou une disponibilité limitée du restaurant. Certaines chambres présentent des problèmes de régulation de la température ou des nuisances occasionnelles provenant de la vie nocturne et des travaux de construction, et quelques-uns mentionnent des pannes de télévision. Un choix pratique pour les courts séjours et les visites d'événements.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Des espaces publics modernes avec un bar et une salle de sport sont à noter, ainsi qu'un Starbucks dans le hall. Il n'y a pas de parking sur place, et les clients utilisent les parkings en silo à proximité moyennant un supplément.

Avis de voyageur à ce sujet

10

Diane

17 juin 2024

·

A séjourné 2 nuits

No onsite parking. Hotel in a newly developed pedestrianised area. Multi storey carpark choices within minutes walk

10

Yasushi

24 janv. 2024

·

A séjourné 4 nuits

Only downside is no parking

10

Christi

26 févr. 2025

·

A séjourné 3 nuits

I was genuinely surprised by this holiday inn. It was so clean and inviting. Property well maintained, a Starbucks in the lobby, well situated in the city centre! Will stay again!

10

Yunus

5 sept. 2024

·

A séjourné 1 nuit

Only missing thing is they don’t have parking

8

Matt

24 juil. 2025

·

A séjourné 1 nuit

Great hotel. Staff very pleasant and helpfull. Good breakfast. Unfortunately no parking on site which was a little inconvenient.

10

Douglas

4 mai 2024

·

A séjourné 2 nuits

Central location across from City Hall and short walk from the train station. No car park but one nearby. Very clean. Nice breakfast.

8

John

16 août 2025

·

A séjourné 1 nuit

A lovely clean hotel with just a couple of minus points. The breakfast was very mediocre, hard overcooked eggs, dry overcooked bacon and cheap sausages. No parking, but there is a multi story nearby that cost £18.80 for the night. That to me is expensive.

10

James

29 mai 2025

·

A séjourné 2 nuits

Hotel is new, clean, modern, extremely comfortable, has a gym, a bar and close to all local shops and food outlets.

10

PETER

25 févr. 2023

·

A séjourné 1 nuit

Great hotel located very central. Bar was open late when we returned.

8

Roderick

17 sept. 2023

·

A séjourné 1 nuit

No parking on site

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Les commentaires décrivent systématiquement l'hôtel et les chambres comme très propres et bien entretenus. Un petit nombre ont noté des marques mineures sur un mur.

Avis de voyageur à ce sujet

10

Lee

30 nov. 2025

·

A séjourné 1 nuit

Excellent hotel, very clean and comfortable. Will definitely stay again and highly recommend

10

J R

22 nov. 2025

·

A séjourné 1 nuit

Room was lovely. Clean, well kept. The entrance, reception and dining area is modern and clean. Noce hotel, would most certainly stay here again.

10

ISABEL R

9 nov. 2025

·

A séjourné 1 nuit

Hotel clean and comfortable. Staff were pleasantl and friendly

6

Christopher

12 mai 2025

·

A séjourné 1 nuit

The room was really hot, it was a sunny day but the windows didn't open and no fans, no way of cooling the room down. There was black scuff marks of considerable size on one wall, everything else was clean. Also the TV didn't work, buffering and turning off intermittently, I rang reception about this and was told to turn off , wait 10mins then turn on which didn't work. Also at breakfast there was no sausage, bacon or eggs , they were refilled later but

10

Nigel

15 mai 2025

·

A séjourné 3 nuits

Location fantastic. Staff were all very friendly and efficient (especially Lynn at breakfast) The room was clean and comfortable.

10

Kim

8 mai 2023

·

A séjourné 2 nuits

Wonderful welcome, friendly & helpful staff and our room was immaculately clean & fresh

10

Susan

11 déc. 2023

·

A séjourné 1 nuit

Lovely new property, quiet rooms, very clean.

10

Christina

13 nov. 2025

·

A séjourné 1 nuit

Love the room, clean and decent size. Excellent & friendly service.

10

james

4 nov. 2025

·

A séjourné 2 nuits

Room was spotless check in and out flawless and staff were wonderful

10

Anthony

17 févr. 2025

·

A séjourné 1 nuit

Great location and fantastic views of Keel Square. Large room, super clean. Very friendly staff. Not one issue to raise. A perfect stay. Thank you.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont modernes, spacieuses et confortables, beaucoup louant les grands lits et certaines chambres donnant sur Keel Square. Cependant, des problèmes récurrents incluent un chauffage ou une climatisation difficiles à régler, des bruits occasionnels provenant des couloirs ou de la vie nocturne, et quelques problèmes de télévision.

Avis de voyageur à ce sujet

10

Adriana

14 mars 2025

·

A séjourné 1 nuit

Great hotel with big rooms and super comfortable beds. Loved my stay!

6

Mike

25 oct. 2025

·

A séjourné 1 nuit

TV didn’t work, corridors noisy, not enough staff

8

Colin

9 nov. 2025

·

A séjourné 1 nuit

Enjoyed the breakfast and staff service. Room was very clean and bed comfortable. Unfortunately the room was very hot and the air con would not stay on. I felt poorly due to the heat during the night - it was 23 degrees

4

Robert

7 avr. 2024

·

A séjourné 2 nuits

We were looking forward to our 2 night stay but it was ruined as we were not informed that directly under our room there was a night club with live bands and music playing all night until 2am it was that loud they may as well of been playing in our bedroom I think we should of been told this when booking

6

Susan

10 mars 2024

·

A séjourné 1 nuit

The room was freezing cold and we couldnt get the heating to work. Plus a lot of noise from the all round heating system

10

Karen

8 sept. 2025

·

A séjourné 2 nuits

Second time staying at this hotel. I love how quiet it is in the room. The cooked breakfast was fab with a great selection. The lobby area is huge & comfortable if waiting for someone. I wouldn't hesitate to stay again as excellent value for the quality.

10

Bernharð

13 oct. 2025

·

A séjourné 1 nuit

A great location, the room was very spacious and clean and the bed was great. Very nice and helpful staff. Highly recommended.

8

louize

18 févr. 2025

·

A séjourné 3 nuits

Perfect for train station and metro station. Great size rooms and very comfortable beds

10

Steven

26 janv. 2025

·

A séjourné 6 nuits

Always my goto in Sunderland. Nice big room, nice big tv, great breakfast and the friendliest staff ever.

10

Anthony

17 févr. 2025

·

A séjourné 1 nuit

Great location and fantastic views of Keel Square. Large room, super clean. Very friendly staff. Not one issue to raise. A perfect stay. Thank you.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le personnel est fréquemment salué pour sa gentillesse, son accueil et son aide, avec des attentions particulières et un enregistrement rapide. Certains clients ont rencontré des problèmes opérationnels tels que un enregistrement lent, une pression pour un enregistrement anticipé payant, une pénurie de personnel ou un service limité de restauration et de bar.

Avis de voyageur à ce sujet

10

Anthony

13 nov. 2025

·

A séjourné 1 nuit

Staff always excellent. Good customer service. Room good.

10

Margaret

9 nov. 2025

·

A séjourné 1 nuit

Made to feel very welcome by the reception staff, friendly housekeeping and breakfast team members who were all so courteous and helpful.

10

Matt

24 juil. 2025

·

A séjourné 1 nuit

Modern, clean, freindly, very convenient for exploring town. Top marks to all the staff i encountered, would happily here stay again.

6

Fiona

20 oct. 2024

·

A séjourné 1 nuit

Very slow check in reception couldn’t get the card machine to work Restarted closed at 9pm not everything available to order food was cold Staff were very friendly

8

Matt

24 juil. 2025

·

A séjourné 1 nuit

Grest stay, cant praise all the staff enough. Thank you.

10

Christine

27 juil. 2025

·

A séjourné 1 nuit

The Sunderland Holiday Inn staff were wonderful. I had a bad fall at the theatre and when I got back they couldn’t have been more kind and helpful, especially Kieran. He offered to take me to A&E but I did not want to go. He bathed my wound and found a plaster for it. I cannot remember the name of the other receptionist but she was equally as kind and helpful. If there one downside, it was that the bedroom was very cold and had limited refreshments. Apart from that the room was very clean and the bed was comfortable and I enjoyed my stay immensely.

6

Judith

30 août 2023

·

A séjourné 3 nuits

Lack of food service and unstocked bar - unbelievable in a National chain of hotels.

10

David

4 janv. 2025

·

A séjourné 1 nuit

Great stay room warm and clean breakfast tasty and good choice. One slight criticism at 230 pm go to check in and told your room is ready but will have to pay ten pound early check inn fee challenged this and then told well if you join Holliday inn rewards I could check into my room which was ready for no fee obviously reception have been instructed to implement this 10 pound charge but why get somebody’s back up when checking in for the sake of ten pound poor.

2

Pamela

15 juil. 2025

·

A séjourné 3 nuits

Staff unavailable. Restaurant unavailable.

10

Fiona

23 août 2025

·

A séjourné 2 nuits

The staff were exceptional. Noticing my birthday they gave me a little bottle of Prosecco. They advised us on how to get around, spoke to us about the area and what to see and do.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Emplacement central à proximité des gares ferroviaires et de métro, des théâtres, de l'hôtel de ville et des bars, ce qui facilite l'exploration à pied. Le parking est situé à l'extérieur, dans les parkings à proximité.

Avis de voyageur à ce sujet

10

Colin

15 oct. 2023

·

A séjourné 1 nuit

Perfect location: 5 minutes from the train station, very close to local amenities .

10

Peter

13 oct. 2023

·

A séjourné 1 nuit

It was perfect for us as going to Sunderland empire parking close by and plenty of bars lovely hotel nice and quiet

10

Yibudongha

12 mars 2024

·

A séjourné 2 nuits

Property is right in the city center close to the mall and easily accessible.

10

Alan

1 oct. 2024

·

A séjourné 1 nuit

Superb location to town center and theatres and 5 mins from Sunderland fc. Excellent staff and rooms were clean Would recommend

10

Jamie

2 nov. 2024

·

A séjourné 1 nuit

Great location in the centre of Sunderland, perfect for a night away. Close to a couple of new bars and restaurants.

10

Paul

8 avr. 2024

·

A séjourné 2 nuits

Very comfortable stay - excellent location for the nearby St Mary's car park and the city centre so close by too.

10

Nigel

15 mai 2025

·

A séjourné 3 nuits

Location fantastic. Staff were all very friendly and efficient (especially Lynn at breakfast) The room was clean and comfortable.

10

Mark

3 mars 2025

·

A séjourné 1 nuit

Nice fresh hotel. Staff were excellent and pleasant. Easy walking distance to the railway station. Good location for bars and food etc.

8

louize

18 févr. 2025

·

A séjourné 3 nuits

Perfect for train station and metro station. Great size rooms and very comfortable beds

10

Douglas

4 mai 2024

·

A séjourné 2 nuits

Central location across from City Hall and short walk from the train station. No car park but one nearby. Very clean. Nice breakfast.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner est souvent apprécié pour son choix et sa qualité, et certains dîners et services en chambre sont bien considérés. D'autres signalent des plats de petit-déjeuner trop cuits, un service de réapprovisionnement lent, une qualité de dîner médiocre ou une disponibilité occasionnelle du restaurant.

Avis de voyageur à ce sujet

10

Karen

8 sept. 2025

·

A séjourné 2 nuits

Second time staying at this hotel. I love how quiet it is in the room. The cooked breakfast was fab with a great selection. The lobby area is huge & comfortable if waiting for someone. I wouldn't hesitate to stay again as excellent value for the quality.

10

Mariann

24 janv. 2025

·

A séjourné 7 nuits

Everyone I met was always friendly, professional, and helpful. Chef Alan prepared wonderful meals and made adjustments per our personal tastes. He remembered all of our previous preferences. Alan is a talented and witty chef.

6

Martin

25 févr. 2023

·

A séjourné 1 nuit

I was woken up at 8.30am by workmen in the next room. Nobody at reception when i checked out, so i couldn't leave my feedback. The cooked breakfast is woeful and its such a shame, as its a new hotel.

10

Mark

27 sept. 2023

·

A séjourné 2 nuits

Clean, modern hotel with decent size room and good amenities. Staff were all helpful and friendly and the restaurant food was good. It's really well located, near to the metro and bus stations (we stayed for the great north run and it was easy to get to and from the start and finish). It's a shame it doesn't have its own car park but the one they use is only a few minutes walk and works okay.

8

Spencer

6 déc. 2023

·

A séjourné 2 nuits

Place is nice, staff are friendly. Food is terrible though. I had dinner in the restaurant and couldn’t eat my main (it was a salad, not sure how you get that wrong) and the starter was so over cooked the chicken wings were black and dry as a duvet. Breakfast is similar, overcooked eggs and fresh tomatoes that look like they’ve been dried out for preserving

8

faye

14 sept. 2024

·

A séjourné 1 nuit

Beautiful hotel, spacious room with huge shower. Lovely friendly staff. Lost a star for a poor breakfast unfortunately. Orange juice was definitely off - tasted sour. The of the cold juice canisters looked very dirty inside I think maybe the orange juice is topped up with fresh and the older juice still in is going off and sour as it was a cloudy colour too. I asked for some fried eggs with the yolk well done and they were inedible - all crispy mush. The bacon and sausages were not very well done and things just weren’t replenished quickly enough so that you could have everything together hot. The hotel and staff are fabulous though

10

colin

21 janv. 2024

·

A séjourné 1 nuit

Excellent room good shower and toiletries, very pleasant staff. Food and bar offer was good.

8

Derek

19 févr. 2024

·

A séjourné 1 nuit

Room service was prompt and food was better than expected. Pleasant staff at reception.

8

John

16 août 2025

·

A séjourné 1 nuit

A lovely clean hotel with just a couple of minus points. The breakfast was very mediocre, hard overcooked eggs, dry overcooked bacon and cheap sausages. No parking, but there is a multi story nearby that cost £18.80 for the night. That to me is expensive.

2

Pamela

15 juil. 2025

·

A séjourné 3 nuits

Staff unavailable. Restaurant unavailable.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	79 $US
février	95 $US
mars	94 $US
avril	96 $US
mai	117 $US
juin	107 $US
juillet	87 $US
août	94 $US
septembre	102 $US
octobre	94 $US
novembre	102 $US
décembre	86 $US

di	lu	ma	me	je	ve	sa
1 $78	2 $82	3 $88	4 $96	5	6 $92	7 $119
8 $99	9 $81	10 $98	11 $88	12 $91	13 $83	14 $96
15 $78	16 $77	17 $80	18 $80	19 $81	20 $76	21 $133
22 $78	23 $94	24 $96	25 $108	26 $114	27 $91	28 $99
29 $99	30 $90

Holiday Inn Sunderland - City Centre by IHG

Prix pour Holiday Inn Sunderland - City Centre by IHG

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Chambre Premium, 1 très grand lit

Chambre Standard

Chambre, 1 grand lit, accessible aux personnes à mobilité réduite

Chambre Standard, 2 lits une place

Chambre Standard, 1 grand lit

Avis des voyageurs sur Holiday Inn Sunderland - City Centre by IHG

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21 $119	22 $106	23 $90	24 $136
25 $99	26 $82	27 $89	28	29 $82	30 $88	31 $88