Roker Hotel BW Premier Collection
95 $US
/nuit
Moyenne pour septembre
Sélectionnez les dates pour voir les prix et les disponibilités
95 $US
/nuit
Moyenne pour septembre
Prix moyens mensuels
À Roker Hotel BW Premier Collection, les prix par nuit s'élèvent en moyenne à 82 $US pendant le mois le moins cher (janvier) et à 116 $US pendant le mois le plus cher (mai), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 82 $US |
| février | 98 $US |
| mars | 93 $US |
| avril | 100 $US |
| mai | 116 $US |
| juin | 98 $US |
| juillet | 92 $US |
| août | 89 $US |
| septembre | 95 $US |
| octobre | 98 $US |
| novembre | 105 $US |
| décembre | 98 $US |
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M
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sept. · 95 $US
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Le plus cher : mai (env. 116 $US)
Le moins cher : janvier (env. 82 $US)
À propos de cet établissement
Profitez de la vue qui vous est offerte depuis une terrasse et des nombreux équipements et services qui caractérisent l'hébergement, notamment l'accès Wi-Fi à Internet gratuit et un service d'organisation de mariages.
Équipements
Profitez de la vue qui vous est offerte depuis une terrasse et des nombreux équipements et services qui caractérisent l'hébergement, notamment l'accès Wi-Fi à Internet gratuit et un service d'organisation de mariages.
Services de l'établissement
Les équipements et services proposés incluent un service d'arrivée express, un service de départ express et un service de nettoyage à sec / blanchisserie. Les espaces événements de cet hôtel comprennent un centre de conférence et 2 des salles de réunion. Un parking gratuit est disponible dans l'enceinte de l'hébergement.
Repas
Pendant votre séjour, vous vous régalerez à Poetic License, l'un des 2 restaurants de cet hôtel et profiterez d'un service d'étage (horaires limités). Idéal pour une soirée cocooning pleine de saveurs ! Pour manger sur le pouce, vous trouverez aussi sur place un café. Pour bien finir la journée, vous trouverez sur place un bar / salon. Un petit déjeuner préparé sur commande est servi tous les jours de 07 h 00 à 09 h 30 moyennant un supplément.
Chambres
Choisissez une des 43 chambres dotées d'une télévision LCD. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde. Une salle de bain privée avec un ensemble douche/baignoire est à votre disposition. Vous y trouvez également un pommeau de douche à « effet pluie » et des articles de toilette gratuits. Les équipements et services offerts par l'hébergement comprennent un téléphone, mais aussi un bureau et une bouilloire électrique.
Emplacement
The Roker Hotel, BW Premier Collection profite d'un emplacement privilégié en plein cœur de Sunderland, à moins de 5 minutes en voiture de Whitburn Sands et Stadium of Light (stade). Cet hôtel se trouve à 19,3 km de Quayside et à 20,1 km de St. James' Park.
À proximité
Whitburn Sands(0.7 miles)
Stadium of Light (stade)(1.4 miles)
Sunderland Empire Theatre(1.5 miles)
Mowbray Park(1.8 miles)
University of Sunderland(2 miles)
Phare de Souter Point(3.2 miles)
Marsden Beach(3.7 miles)
Restaurant Marsden Grotto(4 miles)
Boldon Business Park(5.3 miles)
Musée de la station Ryhope(5.5 miles)
Herrington Country Park(5.7 miles)
Parc South and North Marine(6 miles)
Monument Penshaw(6.1 miles)
Musée aéronautique North East Land, Sea and Air Museums(6.2 miles)
Théâtre The Customs House(6.9 miles)
Aéroport international de Newcastle (NCL)(19.3 miles)
Aéroport de Durham Tees Valley (MME)(38 miles)
Parking
Restaurant
Chambres non-fumeurs
Service en chambre
Nettoyage à sec
Ménage
Emplacement
Roker Terrace, Roker, Sunderland, District de Sunderland, Angleterre, Royaume-Uni
Whitburn Sands (0.7 miles)
Stadium of Light (stade) (1.4 miles)
Sunderland Empire Theatre (1.5 miles)
Mowbray Park (1.8 miles)
University of Sunderland (2 miles)
Phare de Souter Point (3.2 miles)
Avis des voyageurs
8.1
Très bien
Basé sur 1 841 avis vérifiés
Qui séjourne ici ?
Affaires
28%
Couples
31%
Familles
20%
Groupes
15%
Solo
3%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
L'hôtel Roker Hotel BW Premier Collection est apprécié pour son emplacement exceptionnel en bord de mer et son personnel accueillant, mais les avis soulignent une qualité et un confort inégaux des chambres, avec des espaces parfois petits ou vieillots et des nuisances sonores provenant de la plomberie ou du bar animé affectant le repos.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
L'hôtel Roker Hotel BW Premier Collection est apprécié pour son emplacement exceptionnel en bord de mer et son personnel accueillant, mais les avis soulignent une qualité et un confort inégaux des chambres, avec des espaces parfois petits ou vieillots et des nuisances sonores provenant de la plomberie ou du bar animé affectant le repos.
La configuration du bâtiment implique de longues distances à parcourir et de nombreux escaliers, et l'ascenseur est limité ou parfois hors service, ce qui peut être difficile pour les personnes à mobilité réduite. La nourriture et les boissons sont populaires, bien que la qualité du petit-déjeuner et du café puisse être variable et que certains articles soient parfois épuisés ; la fréquence du ménage et les normes de propreté varient également. Le parking est généralement abondant, et cet hôtel convient aux voyageurs à la recherche d'une base pittoresque en bord de mer et d'une ambiance animée.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Plusieurs bars et restaurants sont appréciés, et le parking est gratuit et généralement abondant. La configuration comporte de nombreux escaliers avec des problèmes d'ascenseur occasionnels, et le bruit du bar ou du DJ peut atteindre les chambres voisines.
Avis de voyageur à ce sujet
8
Roy
31 août 2025
·
A séjourné 2 nuits
A pretty good hotel, nice restaurant & bar. A bit of a labyrynth depending where your room is. Back-facing rooms have an unpleasant outlook.
A pretty good hotel, nice restaurant & bar. A bit of a labyrynth depending where your room is. Back-facing rooms have an unpleasant outlook.
8
Glyn
18 sept. 2024
·
A séjourné 1 nuit
Limited options for vegetarians in the hotel restaurant. Very noisy if you did choose to eat there with a DJ playing loud music in the bar. Coffee in the room and at breakfast was dreadful, please change the brand. Room was nice, but not particularly clean, our view was of an air conditioning duct and the back of a building, bathroom was clean.
Limited options for vegetarians in the hotel restaurant. Very noisy if you did choose to eat there with a DJ playing loud music in the bar. Coffee in the room and at breakfast was dreadful, please change the brand. Room was nice, but not particularly clean, our view was of an air conditioning duct and the back of a building, bathroom was clean.
10
Gillian
1 sept. 2025
·
A séjourné 4 nuits
Fantastic location opposite Roker Pier. Lots of parking available although the car park behind the hotel was very poorly signposted.
Fantastic location opposite Roker Pier. Lots of parking available although the car park behind the hotel was very poorly signposted.
10
Jane
28 juil. 2024
·
A séjourné 1 nuit
A little dated, layout like a rabbit warren lots of coridors and stairs so not so great if your of restricted mobility
A little dated, layout like a rabbit warren lots of coridors and stairs so not so great if your of restricted mobility
4
William
14 juin 2024
·
A séjourné 1 nuit
The access to the room was difficult.The lift was out of order. The room was very cold and overlooked the back lane. It was a very small room but clean. Not the best experience I’ve ever had before.
The access to the room was difficult.The lift was out of order. The room was very cold and overlooked the back lane. It was a very small room but clean. Not the best experience I’ve ever had before.
6
Richard
8 oct. 2024
·
A séjourné 1 nuit
The Roker BW Hotel is a reasonable hotel with decent rooms and a very nice bar/restaurant area, which has very good prices. My issue was with the room i was allocated, where I had to walk up one floor, then walk along a long corridor then diwn to flights of stairs to access my room! This process was in reverse if you were to return to the reception or front entrance/exit. I thought this was totally unacceptable and easier access/ egress should be provided by the Roker BW Hotel, not very convenient!
The Roker BW Hotel is a reasonable hotel with decent rooms and a very nice bar/restaurant area, which has very good prices. My issue was with the room i was allocated, where I had to walk up one floor, then walk along a long corridor then diwn to flights of stairs to access my room! This process was in reverse if you were to return to the reception or front entrance/exit. I thought this was totally unacceptable and easier access/ egress should be provided by the Roker BW Hotel, not very convenient!
8
andrew
6 juil. 2025
·
A séjourné 2 nuits
Nice hotel staff pleasant. Food very good both breakfast and evening meal. Room no view at all, pillows not great. Shower good. Free parking but you have to register your car. Area nice beach good. Easy walking. Would recommend and will return.
Nice hotel staff pleasant. Food very good both breakfast and evening meal. Room no view at all, pillows not great. Shower good. Free parking but you have to register your car. Area nice beach good. Easy walking. Would recommend and will return.
8
Jo
19 juil. 2025
·
A séjourné 1 nuit
We stayed in one of the Executive Suites. Very spacious, clean, well decorated, great view. Staff were lovely. Breakfast was excellent. Only drawback was the noise from the DJ in the bar below. However, this stopped at midnight and it was a Friday night so to be expected. Would definitely stay again.
We stayed in one of the Executive Suites. Very spacious, clean, well decorated, great view. Staff were lovely. Breakfast was excellent. Only drawback was the noise from the DJ in the bar below. However, this stopped at midnight and it was a Friday night so to be expected. Would definitely stay again.
8
Barry
4 mai 2025
·
A séjourné 2 nuits
Everyone who works at the hotel (reception, restaurant, bar, cleaners etc) are absolutely fantastic and customer service was great. Room was spotless though a little cold as the radiator wouldn't switch on but the bed so comfortable which provided a great sleep under the warm quilt. Glad I booked the breakfast as it was freshly cooked and there was lots of options. The only slight downside is that there are lots of stairs (and I mean lots!) so getting to your room is a mission if you're not near the reception so not ideal for disabled guests or, like me, just recuperating from a knee operation! Possibly the hotel could add a note in their description so if guests do have a problem with stairs then they can request in advance a more accessible room.
Everyone who works at the hotel (reception, restaurant, bar, cleaners etc) are absolutely fantastic and customer service was great. Room was spotless though a little cold as the radiator wouldn't switch on but the bed so comfortable which provided a great sleep under the warm quilt. Glad I booked the breakfast as it was freshly cooked and there was lots of options. The only slight downside is that there are lots of stairs (and I mean lots!) so getting to your room is a mission if you're not near the reception so not ideal for disabled guests or, like me, just recuperating from a knee operation! Possibly the hotel could add a note in their description so if guests do have a problem with stairs then they can request in advance a more accessible room.
6
Mohammed
10 oct. 2025
·
A séjourné 3 nuits
Plenty of parking.
Plenty of parking.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
De nombreux clients trouvent les chambres et les espaces communs propres, mais d'autres ont signalé des moquettes tachées, des tables sales ou des oublis lors du ménage, ainsi que des odeurs et des problèmes d'entretien ; le ménage est parfois réduit à tous les trois jours.
Avis de voyageur à ce sujet
4
Catherine
16 août 2025
·
A séjourné 1 nuit
Stayed in room 111, large room and bathroom but looked out to a brick wall. Room was upstairs, across the corridor and back down some stairs! The was a dirty towel left at the side of the bed. Beds were comfortable and good shower. Breakfast was terrible! Went down around 9.30 and there was nothing left, I asked for more bacon and went back twice before it was replenished. No plates or cups left, very poor and disappointing. Nice large outdoor seating area overlooking the sea
Stayed in room 111, large room and bathroom but looked out to a brick wall. Room was upstairs, across the corridor and back down some stairs! The was a dirty towel left at the side of the bed. Beds were comfortable and good shower. Breakfast was terrible! Went down around 9.30 and there was nothing left, I asked for more bacon and went back twice before it was replenished. No plates or cups left, very poor and disappointing. Nice large outdoor seating area overlooking the sea
6
Liga
26 mai 2025
·
A séjourné 2 nuits
Stayed at room 116. Bathroom floor had 3 tiles broken.
Stayed at room 116. Bathroom floor had 3 tiles broken.
4
Emma
21 sept. 2025
·
A séjourné 1 nuit
I don’t normally write reviews, but I booked this place because I’d been for breakfast a few times and enjoyed it so trusted the brand. On arrival, we had to wait a while for someone to arrive at reception but once greeted we were allowed early check in which was great! The staff member was really nice and explained the policies well. We checked into room 109 which was a fair treck up and down the hotel. The room was smaller than it looked on the photos, and I thought I might have been given a lower room than booked. The room had everything we needed which was great, but was a little dated. There was a dead spider on the floor, a few marks on the walls, and although surface clean could have done with a deep clean in the bathroom especially. The bed and pillows were lumpy and cheap feeling and we didn’t sleep very well. The room had very thin walls and we could hear the next room turn their taps on in the morning, as well as being woken up to other people coming back to their room after 1am as the stairs were right by our room. I felt for the price I paid, I expected something a little fresher, comfier and quieter. But the staff were quite nice. We met up with family for breakfast and had the buffet but hardly anything was left, I did expect more food to be available. But in the past I really have enjoyed their breakfasts to order and will go again for that! In any case, my stay was not as comfortable as I’d hoped for the money, but all the staff were doing their best!
I don’t normally write reviews, but I booked this place because I’d been for breakfast a few times and enjoyed it so trusted the brand. On arrival, we had to wait a while for someone to arrive at reception but once greeted we were allowed early check in which was great! The staff member was really nice and explained the policies well. We checked into room 109 which was a fair treck up and down the hotel. The room was smaller than it looked on the photos, and I thought I might have been given a lower room than booked. The room had everything we needed which was great, but was a little dated. There was a dead spider on the floor, a few marks on the walls, and although surface clean could have done with a deep clean in the bathroom especially. The bed and pillows were lumpy and cheap feeling and we didn’t sleep very well. The room had very thin walls and we could hear the next room turn their taps on in the morning, as well as being woken up to other people coming back to their room after 1am as the stairs were right by our room. I felt for the price I paid, I expected something a little fresher, comfier and quieter. But the staff were quite nice. We met up with family for breakfast and had the buffet but hardly anything was left, I did expect more food to be available. But in the past I really have enjoyed their breakfasts to order and will go again for that! In any case, my stay was not as comfortable as I’d hoped for the money, but all the staff were doing their best!
6
Mariya
6 juin 2025
·
A séjourné 2 nuits
To get to the room we had to go stairs up and down, in narrow corridor with luggage. We had the impression it was in the cave... also it was not perfectly clean, espacially the breakfast table, the corridor. Actually the room itself was not too bad and calm, just less nice than in the pictures.
To get to the room we had to go stairs up and down, in narrow corridor with luggage. We had the impression it was in the cave... also it was not perfectly clean, espacially the breakfast table, the corridor. Actually the room itself was not too bad and calm, just less nice than in the pictures.
4
David
28 juil. 2025
·
A séjourné 3 nuits
I find it very difficult to understand how The Roker Hotel is rated as a 4 star Premium hotel. At best in relation to accommodation it's a 2 star. The room we had was very small with a very small bed. It looked dated and the carpet was terribly stained. The quality of furniture was very poor and storage was minimal. The bathroom was fine. My route from reception to my room was the worst I've ever experienced. No lift and 3 seperate flights of stair carrying a case and I'm 72 years of age. Nobody at reception warned me and my wife of the difficulty of the route or offered porter support to carry the cases. The staircase rails were dusty and the corridors justfelt and look unclean. Bar staff were very pleasant and the free drinks vouchers were welcome but overall this was very disappointing accommodation and although I visit Sunderland at 3 times a year I will not use this accommodation again.
I find it very difficult to understand how The Roker Hotel is rated as a 4 star Premium hotel. At best in relation to accommodation it's a 2 star. The room we had was very small with a very small bed. It looked dated and the carpet was terribly stained. The quality of furniture was very poor and storage was minimal. The bathroom was fine. My route from reception to my room was the worst I've ever experienced. No lift and 3 seperate flights of stair carrying a case and I'm 72 years of age. Nobody at reception warned me and my wife of the difficulty of the route or offered porter support to carry the cases. The staircase rails were dusty and the corridors justfelt and look unclean. Bar staff were very pleasant and the free drinks vouchers were welcome but overall this was very disappointing accommodation and although I visit Sunderland at 3 times a year I will not use this accommodation again.
8
Steve
24 mars 2023
·
A séjourné 1 nuit
My room was 123. There was a strange odour in the room each time I walked in. A bit like a drainage issue. Also, the toilet was NOT clean. I had to do it myself. Regarding service in the restaurant, for my 2nd visit in a row, my meal was delivered to the wrong table. My meal sat in front of a customer, at an adjacent table, for several minutes before the waiter returned to sort the issue. Surely it can't be difficult to deliver orders to the appropriate table! The waiter was apologetic but the meal was lukewarm.
My room was 123. There was a strange odour in the room each time I walked in. A bit like a drainage issue. Also, the toilet was NOT clean. I had to do it myself. Regarding service in the restaurant, for my 2nd visit in a row, my meal was delivered to the wrong table. My meal sat in front of a customer, at an adjacent table, for several minutes before the waiter returned to sort the issue. Surely it can't be difficult to deliver orders to the appropriate table! The waiter was apologetic but the meal was lukewarm.
10
Lee
18 nov. 2025
·
A séjourné 1 nuit
Spotlessly clean, and comfortable. Sea view was great, even with the poor Northern weather. I ate at the Italian next door and decided to leave breakfast due to an early start so cannot comment on the food. The staff are great, and very helpful. I recommend the Roker.
Spotlessly clean, and comfortable. Sea view was great, even with the poor Northern weather. I ate at the Italian next door and decided to leave breakfast due to an early start so cannot comment on the food. The staff are great, and very helpful. I recommend the Roker.
2
J
31 janv. 2024
·
A séjourné 4 nuits
Got woken up by water coming through the lights and fire alarm before 7am the floor above me the ceiling fell down mine would have been next...some of belongs were soaked including my shoes which I wore while waiting for the manager for 3 hours who I was told would speak to me never met him or her during my whole stay... Have not received any compensation at this time expect a full refund. Staff were nice but clueless in this situation Will be making a complaint with hotels.com
Got woken up by water coming through the lights and fire alarm before 7am the floor above me the ceiling fell down mine would have been next...some of belongs were soaked including my shoes which I wore while waiting for the manager for 3 hours who I was told would speak to me never met him or her during my whole stay... Have not received any compensation at this time expect a full refund. Staff were nice but clueless in this situation Will be making a complaint with hotels.com
6
Obianuju
14 juil. 2024
·
A séjourné 2 nuits
The bedsheet are not changed when the rooms are cleaned and bathroom are not cleaned, breakfast is bland , no varieties for breakfast.
The bedsheet are not changed when the rooms are cleaned and bathroom are not cleaned, breakfast is bland , no varieties for breakfast.
10
Ross
7 oct. 2025
·
A séjourné 1 nuit
Nice clean, comfortable room and the food in the bar was excellent. Can't fault the hotel or staff.
Nice clean, comfortable room and the food in the bar was excellent. Can't fault the hotel or staff.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres varient des très petites chambres ou chambres souterraines aux suites spacieuses avec vue sur la mer ; la vue varie et certaines chambres à l'arrière sont peu attrayantes. Le confort est inégal, avec des lits anciens ou bas, des problèmes de température et de Wi‑Fi, et des nuisances sonores provenant de la plomberie ou du bar affectant le sommeil.
Avis de voyageur à ce sujet
6
James
14 mars 2024
·
A séjourné 1 nuit
The room was so hot couldnt turn it down and couldnt open the window as it was locked. Bedroom over the kitchen so the fan was running all night. Not a great night 😕
The room was so hot couldnt turn it down and couldnt open the window as it was locked. Bedroom over the kitchen so the fan was running all night. Not a great night 😕
8
Steve
8 sept. 2025
·
A séjourné 1 nuit
Room very small
Room very small
6
Tebogo
21 juil. 2024
·
A séjourné 5 nuits
The mattress in my room was worn out and needed to be replaced. However generally I everything was fine.
The mattress in my room was worn out and needed to be replaced. However generally I everything was fine.
6
Ros
19 août 2025
·
A séjourné 2 nuits
It was ok. Did not think room should have been classes as sea view as hotels name sign blocked view.
It was ok. Did not think room should have been classes as sea view as hotels name sign blocked view.
4
Peter
10 nov. 2025
·
A séjourné 4 nuits
The room was small and cramped. Most staff were not pleasant to talk to, except the lady in the breakfast room. also one books multiple days and only gets a bottle of water on the first day. What's that about?
The room was small and cramped. Most staff were not pleasant to talk to, except the lady in the breakfast room. also one books multiple days and only gets a bottle of water on the first day. What's that about?
8
Manish
21 sept. 2024
·
A séjourné 1 nuit
Small room, hardly any space to move, could not even move the chair out of the desk without touching the bed.
Small room, hardly any space to move, could not even move the chair out of the desk without touching the bed.
6
Troels
22 août 2025
·
A séjourné 2 nuits
Bed was extremly soft and old, the room was ok but the hotel need a makeover. Only cleaning every 3 days. Its sad when you only have 2 nights.
Bed was extremly soft and old, the room was ok but the hotel need a makeover. Only cleaning every 3 days. Its sad when you only have 2 nights.
8
Jo
19 juil. 2025
·
A séjourné 1 nuit
We stayed in one of the Executive Suites. Very spacious, clean, well decorated, great view. Staff were lovely. Breakfast was excellent. Only drawback was the noise from the DJ in the bar below. However, this stopped at midnight and it was a Friday night so to be expected. Would definitely stay again.
We stayed in one of the Executive Suites. Very spacious, clean, well decorated, great view. Staff were lovely. Breakfast was excellent. Only drawback was the noise from the DJ in the bar below. However, this stopped at midnight and it was a Friday night so to be expected. Would definitely stay again.
8
James
25 avr. 2025
·
A séjourné 1 nuit
Pillows are terrible and the shower was a weird height but other than its a great hotel.
Pillows are terrible and the shower was a weird height but other than its a great hotel.
8
J Richard
22 sept. 2023
·
A séjourné 2 nuits
Overall excellent. The room was small but lovely. Downsides… access, upstairs and downstairs, was rather awkward and the WiFi did not work.
Overall excellent. The room was small but lovely. Downsides… access, upstairs and downstairs, was rather awkward and the WiFi did not work.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le personnel est largement salué pour sa gentillesse, son accueil et son aide, avec des arrivées anticipées et des changements de chambre possibles. Certains clients ont toutefois rencontré des enregistrements lents ou stressants, des erreurs d'attribution de chambre, une assistance limitée pour les bagages ou une mauvaise gestion des plaintes.
Avis de voyageur à ce sujet
10
Michelle
4 oct. 2025
·
A séjourné 1 nuit
Sharon in housekeeping is the most amazing lady - a credit to any business. Shawnee on reception was also fantastic and really helpful.
Sharon in housekeeping is the most amazing lady - a credit to any business. Shawnee on reception was also fantastic and really helpful.
10
Stuart
23 juil. 2025
·
A séjourné 1 nuit
Brilliant front of house staff, reception was great and very understanding.
Brilliant front of house staff, reception was great and very understanding.
2
Mike
11 avr. 2025
·
A séjourné 1 nuit
Booked and paid for executive room did not get one. No hairdryer in room. No working TV. No Wifi. Complained and hotel basically said too bad!
Booked and paid for executive room did not get one. No hairdryer in room. No working TV. No Wifi. Complained and hotel basically said too bad!
2
Peter
13 avr. 2025
·
A séjourné 1 nuit
Stayed twice. Never again after last visit. Asked what time food was served until. Told 9.15 last orders. Came down 8.30 to be told chef gone home early. So no food. Brilliant for a birthday treat for my mrs.
Stayed twice. Never again after last visit. Asked what time food was served until. Told 9.15 last orders. Came down 8.30 to be told chef gone home early. So no food. Brilliant for a birthday treat for my mrs.
10
Jill
28 juil. 2025
·
A séjourné 2 nuits
We have stayed here many times, always so welcoming and friendly.
We have stayed here many times, always so welcoming and friendly.
2
Laura
10 oct. 2024
·
A séjourné 1 nuit
Check in took a long time. The website offers free room upgrades when available but we were told this wasn’t true. We then had to argue that this was what was advertised and we weren’t willing to pay the money to upgrade if it was advertised as free. This was embarrassing and we had to wait 20 minutes and show the wording on the booking for the receptionist to speak to his manager and confirm that we were right and give us the upgrade. The computers then crashed and we had to wait again for this. Completely not the receptionists fault but hotels fault. He couldn’t apologise enough for the inconvenience of the long wait but in the stress of the situation forgot to give us vouchers for drinks and explain about bar tabs etc. which were explained later. Website advertises multiple restaurants including an Italian, which is amazing but not actually affiliated with the hotel and the receptionist tried to convince us to use their restaurant instead. Weird. Italian was 10/10 and would definitely recommend. Bed in the room was very low. Anyone with nobility issues would not be able to get up and down off the bed. Room as spacious and furniture okay but signs of wear/damage on furniture and bedding. Carpet was lumpy and a trip hazard between the bathroom and the bedroom. Plastic cups rather than glasses which was again a bit unusual. Poetic license bar was nice, barmaid friendly and helpful and there was a good choice of drinks available. Comfy seats and a good view.
Check in took a long time. The website offers free room upgrades when available but we were told this wasn’t true. We then had to argue that this was what was advertised and we weren’t willing to pay the money to upgrade if it was advertised as free. This was embarrassing and we had to wait 20 minutes and show the wording on the booking for the receptionist to speak to his manager and confirm that we were right and give us the upgrade. The computers then crashed and we had to wait again for this. Completely not the receptionists fault but hotels fault. He couldn’t apologise enough for the inconvenience of the long wait but in the stress of the situation forgot to give us vouchers for drinks and explain about bar tabs etc. which were explained later. Website advertises multiple restaurants including an Italian, which is amazing but not actually affiliated with the hotel and the receptionist tried to convince us to use their restaurant instead. Weird. Italian was 10/10 and would definitely recommend. Bed in the room was very low. Anyone with nobility issues would not be able to get up and down off the bed. Room as spacious and furniture okay but signs of wear/damage on furniture and bedding. Carpet was lumpy and a trip hazard between the bathroom and the bedroom. Plastic cups rather than glasses which was again a bit unusual. Poetic license bar was nice, barmaid friendly and helpful and there was a good choice of drinks available. Comfy seats and a good view.
10
Russell
11 juin 2023
·
A séjourné 1 nuit
I booked this for the Friday before the pink concert on 10th of June has I had booked a ticket hotel package with a well known company who 1 week before told me that they could not supply the hotel room for Saturday night I phoned the rocker hotel who I had booked myself for Friday let them know of my. Problem with my ticket hotel booking the receptionist was brilliant she said that it would not be a problem for me to leave my car in there car park on Saturday when the concert was on When me and my wife arrived the receptionist said she might have a cancellation for Saturday night. While we were having drinks and food in the restaurant she phoned and confirmed that they was a cancellation for Saturday night which made life easier for us the staff here are so helpful and friendly can't recommend this hotel enough
I booked this for the Friday before the pink concert on 10th of June has I had booked a ticket hotel package with a well known company who 1 week before told me that they could not supply the hotel room for Saturday night I phoned the rocker hotel who I had booked myself for Friday let them know of my. Problem with my ticket hotel booking the receptionist was brilliant she said that it would not be a problem for me to leave my car in there car park on Saturday when the concert was on When me and my wife arrived the receptionist said she might have a cancellation for Saturday night. While we were having drinks and food in the restaurant she phoned and confirmed that they was a cancellation for Saturday night which made life easier for us the staff here are so helpful and friendly can't recommend this hotel enough
10
KEVIN
24 août 2025
·
A séjourné 1 nuit
My flight arrived early morning and the Team made a special effort to check me in early, despite being fully booked - 11.15! This was very much appreciated 🙏. Thank you,
My flight arrived early morning and the Team made a special effort to check me in early, despite being fully booked - 11.15! This was very much appreciated 🙏. Thank you,
10
Jason
3 févr. 2025
·
A séjourné 2 nuits
arrived at hotel and staff were very eager to help and also upgraded the next day and I was so shocked by how good the rooms are and I would highly reccomend staying there if you are looking for somewhere in the Sunderland/South Shields area even for a night away
arrived at hotel and staff were very eager to help and also upgraded the next day and I was so shocked by how good the rooms are and I would highly reccomend staying there if you are looking for somewhere in the Sunderland/South Shields area even for a night away
8
Barry
4 mai 2025
·
A séjourné 2 nuits
Everyone who works at the hotel (reception, restaurant, bar, cleaners etc) are absolutely fantastic and customer service was great. Room was spotless though a little cold as the radiator wouldn't switch on but the bed so comfortable which provided a great sleep under the warm quilt. Glad I booked the breakfast as it was freshly cooked and there was lots of options. The only slight downside is that there are lots of stairs (and I mean lots!) so getting to your room is a mission if you're not near the reception so not ideal for disabled guests or, like me, just recuperating from a knee operation! Possibly the hotel could add a note in their description so if guests do have a problem with stairs then they can request in advance a more accessible room.
Everyone who works at the hotel (reception, restaurant, bar, cleaners etc) are absolutely fantastic and customer service was great. Room was spotless though a little cold as the radiator wouldn't switch on but the bed so comfortable which provided a great sleep under the warm quilt. Glad I booked the breakfast as it was freshly cooked and there was lots of options. The only slight downside is that there are lots of stairs (and I mean lots!) so getting to your room is a mission if you're not near the reception so not ideal for disabled guests or, like me, just recuperating from a knee operation! Possibly the hotel could add a note in their description so if guests do have a problem with stairs then they can request in advance a more accessible room.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Superbe situation en bord de mer, en face de la jetée et du phare, avec un accès facile à la plage et une vue imprenable. Pratique pour la ville, le métro et le Stadium of Light.
Avis de voyageur à ce sujet
10
Natalie
23 sept. 2023
·
A séjourné 1 nuit
Hotel was lovely right on the beach front with a fantastic view of the pier. Staff were very polite and welcoming. Will be staying again
Hotel was lovely right on the beach front with a fantastic view of the pier. Staff were very polite and welcoming. Will be staying again
8
Donald
1 mai 2024
·
A séjourné 1 nuit
Great location across the street was the North Sea with pier and lighthouse.
Great location across the street was the North Sea with pier and lighthouse.
10
Alexander
10 oct. 2024
·
A séjourné 3 nuits
The Roker Hotel is is our favourite hotel in Sunderland and it's the one me and my partner keep coming back too each year. It has a prime location by the sea and it's easy to get out to Durham, Newcastle or the surrounding area. The beach is just a short walk away, and has some lovely coffee spots and restaurants on it. The Stadium of Light is also in walking distance if you are vising to see Sunderland play. The rooms are clean, comfortable, and the staff are very friendly and helpful. The on-site bar is also really good!
The Roker Hotel is is our favourite hotel in Sunderland and it's the one me and my partner keep coming back too each year. It has a prime location by the sea and it's easy to get out to Durham, Newcastle or the surrounding area. The beach is just a short walk away, and has some lovely coffee spots and restaurants on it. The Stadium of Light is also in walking distance if you are vising to see Sunderland play. The rooms are clean, comfortable, and the staff are very friendly and helpful. The on-site bar is also really good!
10
Gillian
1 sept. 2025
·
A séjourné 4 nuits
Fantastic location opposite Roker Pier. Lots of parking available although the car park behind the hotel was very poorly signposted.
Fantastic location opposite Roker Pier. Lots of parking available although the car park behind the hotel was very poorly signposted.
10
Lois
16 juin 2025
·
A séjourné 1 nuit
Great location, lovely, clean hotel. Good sized room, nice breakfast. Short walk to the Metro station. Very happy customer!
Great location, lovely, clean hotel. Good sized room, nice breakfast. Short walk to the Metro station. Very happy customer!
10
Michelle
13 juil. 2025
·
A séjourné 1 nuit
The hotel and staff are lovely - I would highly recommend staying here. Beach location - perfect !
The hotel and staff are lovely - I would highly recommend staying here. Beach location - perfect !
10
Julianne
8 juin 2025
·
A séjourné 1 nuit
Great stay , excellent location
Great stay , excellent location
10
Rolf
12 nov. 2025
·
A séjourné 1 nuit
Lovely place at the beachside at Roker. Look out at the lighthouse and the northsea with its power. Miles with beaches a walk to Whitburn on the sandy ground.
Lovely place at the beachside at Roker. Look out at the lighthouse and the northsea with its power. Miles with beaches a walk to Whitburn on the sandy ground.
10
Steve
25 nov. 2025
·
A séjourné 1 nuit
Fabulous location right on the sea front
Fabulous location right on the sea front
10
P
27 juin 2025
·
A séjourné 1 nuit
Location, ambience, parking, staff
Location, ambience, parking, staff
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Le bar et le restaurant sur place sont généralement appréciés, avec des plats savoureux et une ambiance animée ; de nombreux clients ont aimé le petit-déjeuner. Cependant, plusieurs critiques mentionnent des pénuries au buffet ou des plats froids, des menus limités, un café faible ou des frais supplémentaires, ainsi que des retards de service occasionnels ou une fermeture de cuisine anticipée.
Avis de voyageur à ce sujet
4
Catherine
16 août 2025
·
A séjourné 1 nuit
Stayed in room 111, large room and bathroom but looked out to a brick wall. Room was upstairs, across the corridor and back down some stairs! The was a dirty towel left at the side of the bed. Beds were comfortable and good shower. Breakfast was terrible! Went down around 9.30 and there was nothing left, I asked for more bacon and went back twice before it was replenished. No plates or cups left, very poor and disappointing. Nice large outdoor seating area overlooking the sea
Stayed in room 111, large room and bathroom but looked out to a brick wall. Room was upstairs, across the corridor and back down some stairs! The was a dirty towel left at the side of the bed. Beds were comfortable and good shower. Breakfast was terrible! Went down around 9.30 and there was nothing left, I asked for more bacon and went back twice before it was replenished. No plates or cups left, very poor and disappointing. Nice large outdoor seating area overlooking the sea
4
Dayle
2 juil. 2025
·
A séjourné 1 nuit
Delay with food service. Woken at 4am with extremely loud water pressure noise as a basement room. Every additional water usage in the hotel produced a loud noise, in general a nice quiet room but horrendous water noise through out the night.
Delay with food service. Woken at 4am with extremely loud water pressure noise as a basement room. Every additional water usage in the hotel produced a loud noise, in general a nice quiet room but horrendous water noise through out the night.
8
Richard
21 juil. 2024
·
A séjourné 3 nuits
The hotel had different options for dining and a large bar/restaurant area with a covered outside terrace with excellent staff that were most helpful at all times. I paid an additional amount for breakfast, however the filter coffee at breakfast was bitter and not very warm. When I asked for a coffee latte there was an additional charge which I think the hotel management should reconsider.
The hotel had different options for dining and a large bar/restaurant area with a covered outside terrace with excellent staff that were most helpful at all times. I paid an additional amount for breakfast, however the filter coffee at breakfast was bitter and not very warm. When I asked for a coffee latte there was an additional charge which I think the hotel management should reconsider.
8
Paul
14 avr. 2025
·
A séjourné 1 nuit
Lovely hotel .brilliant sleep and very quiet during the night ...breakfast was ok but was mostly cold ..staff brilliant
Lovely hotel .brilliant sleep and very quiet during the night ...breakfast was ok but was mostly cold ..staff brilliant
10
Alison
27 mai 2025
·
A séjourné 1 nuit
Lovely helpful receptionist. Great room. Very reasonable priced. Tasty breakfast. Great bar & outside area. Would certainly return here.
Lovely helpful receptionist. Great room. Very reasonable priced. Tasty breakfast. Great bar & outside area. Would certainly return here.
6
Stephen
1 déc. 2023
·
A séjourné 2 nuits
We liked everything but the food. Really stunted/limited choice. Same menu lunch and evening. 2nd night had steak pie, I've bought better ones in Lidl, it was dry, hard over cooked. Veg were so obviously done in microwave, like chewing rubber. We went as a couple but ended up eating separately as we had to wait for a second serving, not much better than first. After paying good money for half board expected better than that. Ill not be staying there again, sad, because rooms were excellent. Perhaps separate menus and a decent, experienced chef would help
We liked everything but the food. Really stunted/limited choice. Same menu lunch and evening. 2nd night had steak pie, I've bought better ones in Lidl, it was dry, hard over cooked. Veg were so obviously done in microwave, like chewing rubber. We went as a couple but ended up eating separately as we had to wait for a second serving, not much better than first. After paying good money for half board expected better than that. Ill not be staying there again, sad, because rooms were excellent. Perhaps separate menus and a decent, experienced chef would help
6
Bruce
30 avr. 2024
·
A séjourné 1 nuit
The location was excellent and staff very friendly whenever spoken to. The Italian restaurant on site (Antico) was superb and couldn’t be faulted. The bar was nice, very busy. Live dj playing loud music until gone 11pm, this should really be pointed out quite clearly on the listing. It was quite “night clubby” in it’s vibe and wasn’t what we expected at all. Radiator in room was roasting hot regardless of where the thermostat was so we had to have the window open which only made the noise worse. Bed in the “cosy room” we had was uncomfortable and the sheets covered in hair when we arrived. Overall, not great and I would expect better quite honestly.
The location was excellent and staff very friendly whenever spoken to. The Italian restaurant on site (Antico) was superb and couldn’t be faulted. The bar was nice, very busy. Live dj playing loud music until gone 11pm, this should really be pointed out quite clearly on the listing. It was quite “night clubby” in it’s vibe and wasn’t what we expected at all. Radiator in room was roasting hot regardless of where the thermostat was so we had to have the window open which only made the noise worse. Bed in the “cosy room” we had was uncomfortable and the sheets covered in hair when we arrived. Overall, not great and I would expect better quite honestly.
10
Sheila
30 juil. 2025
·
A séjourné 2 nuits
Delightful beach front hotel. The outside belies the comfort inside. New Bistro style restaurant is excellent, great food & an extremely comfortable room . Friendly & professional service .
Delightful beach front hotel. The outside belies the comfort inside. New Bistro style restaurant is excellent, great food & an extremely comfortable room . Friendly & professional service .
8
andrew
6 juil. 2025
·
A séjourné 2 nuits
Nice hotel staff pleasant. Food very good both breakfast and evening meal. Room no view at all, pillows not great. Shower good. Free parking but you have to register your car. Area nice beach good. Easy walking. Would recommend and will return.
Nice hotel staff pleasant. Food very good both breakfast and evening meal. Room no view at all, pillows not great. Shower good. Free parking but you have to register your car. Area nice beach good. Easy walking. Would recommend and will return.
8
Leigh
5 janv. 2025
·
A séjourné 2 nuits
Our second stay here, good welcoming service. Had some lovely food in the tea room and enjoyed some small plates in the main bar. Hotel has a nice ambience in the public areas. Bit disappointed with the range of food now offered. Not as good as last year on daytime and evening menus but everything we ordered was tasty and well prepared. A few delays on cooked breakfast item availability on the second of our two days stay. A small inconvenience but still an inconvenience. I'd urge staff to ensure items are available throughout the breakfast service.
Our second stay here, good welcoming service. Had some lovely food in the tea room and enjoyed some small plates in the main bar. Hotel has a nice ambience in the public areas. Bit disappointed with the range of food now offered. Not as good as last year on daytime and evening menus but everything we ordered was tasty and well prepared. A few delays on cooked breakfast item availability on the second of our two days stay. A small inconvenience but still an inconvenience. I'd urge staff to ensure items are available throughout the breakfast service.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
10
Alan
il y a 3 semaines
·
A séjourné 1 nuit
Very smart and spacious hotel room was great view over the sea amazing food lovely too all the staff were polite and friendly we will return
Very smart and spacious hotel room was great view over the sea amazing food lovely too all the staff were polite and friendly we will return
10
TIM
il y a 3 semaines
·
A séjourné 1 nuit
Fantastic hotel, came up from Sheffield for my 60th and to have a Pie with Si, stayed here and absolutely loved it, lovely room and a view of the sea, very relaxing sitting outside with a beer. Made my Birthday a perfect one. We’ll be back for sure.
Fantastic hotel, came up from Sheffield for my 60th and to have a Pie with Si, stayed here and absolutely loved it, lovely room and a view of the sea, very relaxing sitting outside with a beer. Made my Birthday a perfect one. We’ll be back for sure.
8
Paul
il y a 4 semaines
·
A séjourné 2 nuits
Excellent breakfast, comfortable, clean room, friendly staff
Excellent breakfast, comfortable, clean room, friendly staff
6
Sharon
13 juil. 2026
·
A séjourné 1 nuit
Hotel is in need of a refurbishment. Bar area looks tired. Not enough staff available to clear tables (even though bar was not busy!). Breakfast average. Girl serving disinterested and spent most of the time we were in tossing cutlery into a tray quite loudly.
Hotel is in need of a refurbishment. Bar area looks tired. Not enough staff available to clear tables (even though bar was not busy!). Breakfast average. Girl serving disinterested and spent most of the time we were in tossing cutlery into a tray quite loudly.
8
Keith
13 juil. 2026
·
A séjourné 1 nuit
Everything was good. Rooms clean tidy with lovely bedding and white fluffy towels. Staff polite and helpful. Breakfast buffet style and a little sparse when we went down but staff did bring the items when we asked for them. Great location across the road from the beach and short walk to bars and restaurant.
Everything was good. Rooms clean tidy with lovely bedding and white fluffy towels. Staff polite and helpful. Breakfast buffet style and a little sparse when we went down but staff did bring the items when we asked for them. Great location across the road from the beach and short walk to bars and restaurant.
Politiques de l’établissement
Arrivée
Départ
De 15:00 à 00:00
Avant 11:00
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
septembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
octobre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-09-04: NO DATA
- 2026-09-05: 112.22329652557373USD
- 2026-09-06: 74.92864181213379USD
- 2026-09-07: 113.51349680633545USD
- 2026-09-08: 136.53186850128174USD
- 2026-09-09: 120.7856USD
- 2026-09-10: 112.22329652557373USD
- 2026-09-11: 112.22329652557373USD
- 2026-09-12: NO DATA
- 2026-09-13: 112.22329652557373USD
- 2026-09-14: 96.23171736297607USD
- 2026-09-15: 127.57040466308594USD
- 2026-09-16: 279.0599855163574USD
- 2026-09-17: 126.05835706329346USD
- 2026-09-18: 126.0680950592041USD
- 2026-09-19: 127.45987530822754USD
- 2026-09-20: 81.02934118652344USD
- 2026-09-21: 93.0061369140625USD
- 2026-09-22: 103.98247096710205USD
- 2026-09-23: 112.22329652557373USD
- 2026-09-24: 90.5892USD
- 2026-09-25: 112.22329652557373USD
- 2026-09-26: 193.10133991394042USD
- 2026-09-27: 75.491USD
- 2026-09-28: 95.21223159637451USD
- 2026-09-29: 98.719USD
- 2026-09-30: NO DATA
- 2026-10-01: 120.48912720184326USD
- 2026-10-02: 127.57040466308594USD
- 2026-10-03: 127.57040466308594USD
- 2026-10-04: 94.4324210357666USD
- 2026-10-05: 112.6558USD
- 2026-10-06: 118.4628USD
- 2026-10-07: 120.7856USD
- 2026-10-08: 126.5926USD
- 2026-10-09: 129.18958793945313USD
- 2026-10-10: 210.81077598571778USD
- 2026-10-11: 105.6874USD
- 2026-10-12: 112.6558USD
- 2026-10-13: 116.14USD
- 2026-10-14: 126.05835706329346USD
- 2026-10-15: 121.90883662567138USD
- 2026-10-16: 128.46395218048096USD
- 2026-10-17: 126.0680950592041USD
- 2026-10-18: 117.3014USD
- 2026-10-19: 105.6874USD
- 2026-10-20: 129.18958793945313USD
- 2026-10-21: 129.200380368042USD
- 2026-10-22: 129.16799422149657USD
- 2026-10-23: 129.16799422149657USD
- 2026-10-24: 128.56698531646728USD
- 2026-10-25: 128.37836591796875USD
- 2026-10-26: 116.14USD
- 2026-10-27: 104.91736287841796USD
- 2026-10-28: 120.7856USD
- 2026-10-29: 96.3962USD
- 2026-10-30: 111.4944USD
- 2026-10-31: 127.57040466308594USD
- 2026-11-01: 89.18917922668457USD
- 2026-11-02: 104.91736287841796USD
- 2026-11-03: 110.333USD
- 2026-11-04: 110.333USD
Le personnel de la réception vous accueillera sur place. Pour toute question, veuillez contacter l’hébergement aux coordonnées indiquées sur la confirmation de réservation. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique. Vous pourriez subir des nuisances sonores en provenance du bar situé au rez-de-chaussée.
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
Le dépôt de garantie suivant (entièrement remboursable) vous sera demandé.
A damage deposit of GBP 50 will be collected before check-in.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Cet hébergement accepte les cartes de crédit et les cartes de débit; espèces non acceptées
- Des modes de paiement sans espèces sont disponibles
- Les chambres insonorisées ne sont pas garanties
- Cet hébergement comprend le dispositif de sécurité suivant : un extincteur
- L’hébergement certifie respecter les pratiques de nettoyage et de désinfection préconisées par We Care Clean (Best Western).
- Veuillez noter que les normes culturelles et les règles pour les voyageurs peuvent différer selon le pays et l'hébergement. Les règles mentionnées sont fournies par l'hébergement
- Seules les personnes enregistrées peuvent accéder aux chambres.
- Modes de paiement sans espèces disponibles pour toutes les transactions.
- Formalités d'arrivée sans contact et formalités de départ sans contact disponibles.
- Pour plus de détails sur la politique de confidentialité de Best Western, veuillez vous rendre sur https://www.bestwestern.com/content/best-western/fr_FR/legal/privacy-policy.html.
- Le petit déjeuner préparé sur commande coûte environ 12.95 GBP par personne
- Une arrivée anticipée est possible moyennant un supplément (sujet à disponibilité)
- Un supplément est prévu en cas d’arrivée entre 11 h 00 et 13 h 00
- Tout départ tardif fait l’objet de frais supplémentaires (sujet à disponibilité)
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Parking
Restaurant
Chambres non-fumeurs
Service en chambre
Nettoyage à sec
Ménage
Général
Service en chambre
Restaurant
Chambres non-fumeurs
Petit-déjeuner en chambre
Chambre familiale
Snack Bar/Deli
Parking
Parking
Parking gratuit
Parking (Limited)
Parking Onsite
Connexion Internet
Wi-fi gratuit
Services
Nettoyage à sec
Ménage
Salle de banquet
Consigne à bagage
Zone fumeurs
Laverie
24-Hour Front Desk
Activités
Plage (à proximité)
Musique live
Terrasse