Is parking available at the property?

Parking is available on-site, but it is limited. Guests may need to check for availability upon arrival.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is offered on weekdays from 6:30 AM to 10:00 AM for a fee of approximately AUD 35 per person.

What are the standard check-in and check-out times?

Check-in is from 2:00 PM until 11:59 PM, and check-out is at 11:00 AM. Early check-in and late check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property offers step-free entrances and wheelchair-accessible facilities in public areas. Additionally, elevators are available for easy access to all floors.

What is the location of the property in relation to key landmarks?

The hotel is centrally located in Sydney, just steps from the Chinese Garden of Friendship and within a 10-minute walk of the International Convention Centre Sydney. It is approximately 0.6 mi (1 km) from SEA LIFE Sydney Aquarium and 0.8 mi (1.3 km) from Capitol Theatre.

Does the property have a swimming pool?

Yes, the property features both an indoor pool and an outdoor heated pool. The pool is accessible from 6:00 AM to 10:00 PM.

What are the policies for guests staying with children?

Children aged 15 years and younger can stay for free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

Cribs are available upon advance request, but guests must contact the property in advance to reserve them. Rollaway beds can be provided for a fee of AUD 60.0 per night.

Novotel Sydney Darling Square - Comfortable Stay in Sydney

Average nightly price at Novotel Sydney Darling Square by month, last 12 months (USD)
Month	Average price
January	US$191
February	US$291
March	US$244
April	US$174
May	US$188
June	US$168
July	US$167
August	US$230
September	US$206
October	US$237
November	US$268
December	US$255

What guests think

At Novotel Sydney Darling Square, travellers highlight a central location near Darling Harbour and Chinatown, friendly staff, comfortable modern rooms, and family-friendly touches, while noting occasional noise, patchy Wi-Fi, and some maintenance or housekeeping lapses.

Most reviews praise easy access to light rail, the ICC, and many dining options. Some guests reported slow or unfriendly interactions and delays at check-in or checkout. Facilities draw mixed feedback: the pool and gym are appreciated, but the pool can be cold or closed, an elevator was occasionally down, the bar closes early, and parking is off-site and tricky. Expect a convenient city stay with comfortable rooms and lively surroundings.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Pool and gym are appreciated, with kids facilities noted by some. However, guests reported the pool being cold or closed, an elevator out of service, early bar closing, and off-site parking that is hard to access.

Related guest reviews

8

Amy

30 Apr 2024

·

Stayed 2 nights

Great place easy to walk to, except one of the lifts being down.

10

Treena

6 Oct 2025

·

Stayed 2 nights

No national park..yes enjoyed the pool

10

Greg

14 Apr 2023

·

Stayed 2 nights

Hotel bar could stay open a little later but otherwise, great hotel

8

Vy

12 Mar 2025

·

Stayed 2 nights

Hotel is clean, bed is comfortable. However, the pool is very cold for indoor pool, you can really enjoy. The window trim has water damaged for a while and my 6years old almost slide his fingers. The bathroom didn’t get refilled with toothpaste, toothbrushes or slippers. Have to request when you check in (the receptionist said)

10

Kim

11 Feb 2024

·

Stayed 2 nights

Clean, quiet, friendly staff. Car parking is off site not so easy to find then you have to walk back in rain, up to 10minutes. Directions provided by hotel not helpful

4

Jessica

4 Jan 2025

·

Stayed 2 nights

No minibar and pool was out of order for the only day we were there

8

Tho Nghi

24 Apr 2023

·

Stayed 1 night

The kids club, free meal for kids and the pool were fantastic. A great place to stay if you have kids.

10

Julie

9 Oct 2025

·

Stayed 4 nights

So convenient, easy walking to most things that I need and not too big. Pool is great

8

Shirley

13 Jan 2024

·

Stayed 3 nights

Novotel Darling Square has an excellent pool and gym. They also have a kid’s room, with giant screens and e games, fully stocked with free kids’ snacks. The down side is that there’s no air vent in the on-suite bathroom, and there’s a notice that says steam from a shower can trigger the smoke alarms, and guests are liable for the $1600 charge.

8

Rebecca

26 Feb 2024

·

Stayed 2 nights

I changed my booking from a different hotel to this one because of the swimming pool. Swimming pool was closed for maintenance. Would have been nice for them to mention this on the site. I was not able to pay using the debit facility on my card, but had to make payment as creditcard to incur the service fee. Was in a great location with plenty of places to eat.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Many guests found the hotel and rooms clean, though several noted lapses such as bathroom mould, dust, and missed housekeeping tasks. A few mentioned maintenance-related cleanliness issues like leftover items in fridges or uncleaned lifts.

Related guest reviews

8

John Francis

17 Apr 2025

·

Stayed 3 nights

Lifts were not cleaned for the three days we were there.

8

Ito

29 Jan 2024

·

Stayed 2 nights

There was a open milk left in the fridge from former guest. The convenience of the location was the best about this hotel.

6

christine

24 Feb 2025

·

Stayed 3 nights

The breakfast was pretty average for a buffet, the housekeeping were not great as they didnt make the bed properly or replace dirty glasses

10

Peter

8 Feb 2025

·

Stayed 2 nights

Very comfortable clean quiet hotel

8

Peter

12 Mar 2023

·

Stayed 1 night

Its location to darling harbour and china town. It’s a bit dated and a little rundown. Also could be a bit cleaner. Would return to stay again, mainly due to its location.

8

Kevin

12 May 2024

·

Stayed 3 nights

Pros : GREAT location, near all kinds of food. Near Darling Harbour,near both L1 and L2, 3 tram. Can't go wrong. Staff very friendly and helpful. You get a free drink each over night stay for not requiring room clean. Good way to stay green and not wast water to clean it all the time. Nice bed, Got good sold night sleep. Cons: sound proofing from the outside is good but sounds from the inside is pretty bad. I could hear water flashing. Next door vacuum. People talking. Cleaningness need to improve. Lots of dust on the vent. Found a hair on the toilet seat 😅 Other then that the room is good. Would I stay again - yes. Would I recommend this hotel - yes. But will also try other hotels near by.

8

Ruthanne

28 Nov 2025

·

Stayed 3 nights

Great location especially to ICC. Hotel staff friendly and professional. Breakfast had a variety of options for all preferences. The room was clean and modern. However, the bathroom had an occasional sewer smell and some mould in the grout. Otherwise a flawless experience near everything. I would stay again.

10

Deborah

19 Apr 2024

·

Stayed 3 nights

Mini holiday stay, great location and excellent service! Hotel was clean and well presented.

6

FERNANDA

22 Feb 2026

·

Stayed 1 night

Bathroom cleanliness, there was a bit of mould on the grout and dust collected behind the mirror. Access by car was very difficult as well.

8

Christopher

16 Jan 2026

·

Stayed 4 nights

Staff were very friendly and helpful. Rooms were clean. Location was great, but there was so much road noise on one side of the building we had to change rooms

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are modern and generally comfortable, with some spacious layouts and occasional garden views. Several guests mentioned noise from traffic or thin walls, occasional AC sounds, and inconsistent Wi-Fi; a few found rooms small or sofa beds uncomfortable.

Related guest reviews

6

Katrina

2 Dec 2024

·

Stayed 3 nights

Expensive room right next to a noisy freeway. Room card often not work had to be replaced. F

8

Maria

13 Aug 2024

·

Stayed 2 nights

The property, location and staff were great. Only issue was a rattle through the air-conditioning vent in my room.

6

Phillip

14 Sept 2025

·

Stayed 1 night

Very noisy inside and outside, and not sound proof as stated.

10

Phoebe

7 Oct 2025

·

Stayed 1 night

Very good service and nice, newly furnished rooms

8

AYANA

25 Mar 2025

·

Stayed 1 night

とても綺麗で清潔でした。シャンプーとコンディショナーがそれぞれ設置されていて、水回りもとても綺麗。テレビなども最新でYouTube等が見られる。各主要スポットまでのアクセスも悪くなく、周りに飲食店が多いので食事には困らない。部屋の壁は少し薄いのか、音漏れはアリ。

Translate

6

Fiona

1 Dec 2025

·

Stayed 3 nights

Room was great and courteous staff. Unfortunately, no Wi-Fi and one lift was out most of the time. Would I stay there again - yes, I would!

10

Deidre

6 Jul 2024

·

Stayed 1 night

Hotel is in a top location, so close to many restaurants. Rooms are small, but beautifully designed and furnished. We had what they call an executive suite overlooking the Chinese Gardens, but it’s not really a suite, it’s a small room. Has everything you need for a short stay.

10

Darlene

5 Dec 2025

·

Stayed 1 night

Friendly staff at reception and the bar. Clean spacious room. Comfortable bed. Convenient location with parking close by.

8

Gabriel

31 Oct 2025

·

Stayed 2 nights

Great location and service. The kid's bed could be better (it's more a regular sofa than a bed), but our daughter slept well anyway.

10

yun xuan

31 Dec 2023

·

Stayed 7 nights

It was pleasant stay but the room has poor soundproofing.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is frequently praised as friendly, helpful, and thoughtful, including proactive help with special requests and celebrations. Some guests reported slow or unfriendly interactions, room-readiness delays, or inconsistent problem resolution.

Related guest reviews

6

CHI HO

11 Mar 2024

·

Stayed 1 night

When I arrived the hotel with my kids at about 1:30pm, I went to the reception to do the check in. The staff told me that the room was not ready yet because the hotel check in time is 2pm. I thought that was fair enough. And just completed the check in document first. After that we sat at the lobby area to wait. Then at about 2:05pm, I went back to the reception and asked if the room ready yet. This time was a different staff, she told me that the room was still not ready and asked me if I wanted drink voucher. I asked her that is the hotel check in time at 2pm? and she answered Yes but room was not ready and that's why she asked me if I wanted drink voucher. All I needed was a room but not drinks then I walked away and back to my kids to wait. At about 2:20pm, I back to the reception again, I went to see the first staff that I had done the document with and asked her if the room ready or not. She checked with housekeeping staff and finally there was a room ready, and I asked her: didn't you told me before that the hotel check in time is 2pm? Then she said because the hotel was fully booked the night before. But all I thought was the hotel was fully booked the night before was not my problem at all. I paid over $400 for one night from 2pm to 11am. I think it is not fair to anyone if the room is not ready by the check in time at 2pm. Every minute counted. $$$$$$$

10

Paul

24 Jul 2025

·

Stayed 10 nights

This hotel was perfect- spacious, clean room, excellent location, great staff.

10

Jensi Florentino

22 Apr 2025

·

Stayed 5 nights

We enjoyed staying at your hotel, thanks to James who has been great, knowledgable and helpful.

10

Svetlana

17 Mar 2025

·

Stayed 2 nights

Staff was awesome and very welcoming and made my birthday girl experience unforgettable with a surprise gift and cake

8

J

23 Jul 2023

·

Stayed 2 nights

Lovely room - comfy bed so good sleeps. Food for lunches for our meeting was not great. Too heavy for a working lunch. Took forever to check out as not enough people on reception. I could see a need for a concierge.

6

Sophie Minsook

24 Sept 2024

·

Stayed 3 nights

Not professional.

4

CHANG HO

5 Oct 2025

·

Stayed 7 nights

호텔 위치는 좋으나, 직원들이 친절하지 않고 에어컨 소음도 커서 예민한 분들은 숙면이 어려움. 특히리셉션 직원들이 친절하지 않아요.

Translate

4

Steven

16 Dec 2024

·

Stayed 1 night

Check was slower then expected.

4

Jessica

6 Jan 2024

·

Stayed 1 night

Had an issue with pricing on arrival, Expedia needs to fix this problem, said one price then when we arrived at the hotel it was a different price. The receptionist was rude when I bought this issue up. Booked 3 rooms, one of the rooms had snacks and bottles of water, when asked the receptionist if the other two rooms could have a bottle of water she responded no you need to buy it through room service. Terrible. Can't even give your guests complimentary water. Would not recommend nor will we be staying again which is a shame because the location is perfect

10

Rebecca

12 Jul 2025

·

Stayed 2 nights

Thank you for such a memorable stay. The team arranged for my daughter and I to stay in an accessible room due to her leg injury and the use of a wheelchair without me having to request it. We loved our 2 night stay and will definitely be back. Reception staff also arranged for a lovely birthday card to be left in the room for my daughter, which was such a thoughtful touch. Staff were able to give great recommendations for things to do and places to eat nearby. We will definitely back for our next staycation!

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Consistently praised central spot near Darling Harbour, Chinatown, and the ICC, with easy access to light rail and other transport. A few noted car access and parking can be tricky.

Related guest reviews

10

Stacey Annette

12 Oct 2024

·

Stayed 5 nights

Liked being in the business district...felt safe. Also, it was within walking distance of several light rail stops which was convenient. Also, there is a Starbucks directly across from this hotel which was a bonus to me!

10

Jun

19 Mar 2024

·

Stayed 4 nights

Very close to Chinatown, dining, public transportation and shopping.

10

Imre

30 Jan 2024

·

Stayed 2 nights

Location was the key to this hotel, right in the middle of everything. Easy access to all transport options.

10

Angela

31 Oct 2024

·

Stayed 2 nights

Affordable, safe and so handy to everything. This is the only place our family stays in Sydney

10

Keosommouk

1 Apr 2025

·

Stayed 5 nights

The place was well located in the heart of most of all attractions. We love walking, so every important landmarks are almost all reachable by foots. And we are close to Chinatown, Thai town, Korean town and even we can walk to the circular bay and the Opera House. Wonderful!!

10

Kathryn

14 May 2023

·

Stayed 1 night

The hotel is in a very convenient spot in the city, and close to everything. It has everything required for a pleasant stay. Staff were wonderful. Our fridge wasn’t working so they upgraded us instantly. Very professional. Will definitely now have this as our go to hotel.

10

JESSICA

26 Oct 2025

·

Stayed 3 nights

I stay here every year when I come down to Sydney for a conference. The location is amazing among many eateries and shopping and very close to Central areas. An absolute favourite!

10

Wendy

21 Jul 2025

·

Stayed 1 night

Overnight stay. Room was ready upon arrival, 11am. Offered discount for breakfast which I accepted. Close to Light Rail & Central Railway Station

10

Paul

4 Apr 2024

·

Stayed 5 nights

Fantastic location. Close to Darling Harbour and Chinatown, with dining options galore. 5 min walk to light rail stations.

10

Kristy

5 Nov 2025

·

Stayed 3 nights

Great location for the Convention Center. Lovely room, lots of food options around.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is often praised for quality and variety, though several guests found it average, repetitive, expensive, or slow. The bar closes early, and a few felt on-site dining options were limited.

Related guest reviews

10

Maree

5 Nov 2023

·

Stayed 2 nights

Location was excellent. As was the staff. Was only surprised that the bar shut at 9pm on Friday night.

8

Mal

16 Apr 2023

·

Stayed 2 nights

Breakfast was expensive and service was slow.

6

Pascal

17 Apr 2025

·

Stayed 6 nights

Hotel is becoming old. Breakfast service on Sunday was a disaster. Bedding is not very comfortable

10

Sharon Lee

6 Sept 2025

·

Stayed 4 nights

The staff were friendly and helpful, the location was perfect, and the breakfasts were amazing thanks

8

Ruthanne

28 Nov 2025

·

Stayed 3 nights

Great location especially to ICC. Hotel staff friendly and professional. Breakfast had a variety of options for all preferences. The room was clean and modern. However, the bathroom had an occasional sewer smell and some mould in the grout. Otherwise a flawless experience near everything. I would stay again.

10

Christian

18 Dec 2025

·

Stayed 2 nights

God beliggenhet. God frokost med ordentlig bacon, frukt og kaffe. Hyggelig betjening

Translate

6

Vitaly

7 Apr 2024

·

Stayed 4 nights

Good location. Poor breakfast

8

Yvonne

13 Jun 2025

·

Stayed 5 nights

Great central location. Lovely room Great breakfast Clean

10

Kyu Yeon

2 Jul 2025

·

Stayed 5 nights

Quick check-in and check-out process, great location, friendly staff, amazing break buffet and quiet at night.

8

Natalia

26 Jan 2025

·

Stayed 2 nights

A wider variety of breakfast options would be appreciated.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8 $208	9 $207	10 $209
11 $158	12 $176	13	14 $312	15 $236	16 $274	17 $323
18 $170	19 $206	20 $346	21 $285	22 $230	23 $230	24 $297
25 $188	26 $309	27	28 $349	29 $310	30 $284	31 $402

Su	Mo	Tu	We	Th	Fr	Sa
1 $188	2 $188	3 $227	4 $238	5 $238	6 $266	7 $305
8 $208	9 $252	10 $350	11 $308	12 $270	13 $333	14 $373
15 $220	16 $244	17 $320	18 $316	19 $322	20 $289	21 $310
22 $172	23 $224	24 $322	25 $346	26 $322	27 $284	28 $304
29 $176	30 $212

Novotel Sydney Darling Square

Prices for Novotel Sydney Darling Square

Monthly average prices

About this property

Location

Room options

Superior Room, 1 King Bed

Executive Room, 1 King Bed, Garden View

Superior Room, 2 Twin Beds

Deluxe Room, 1 King Bed, City View

Guest reviews of Novotel Sydney Darling Square

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Novotel Sydney Darling Square

Prices for upcoming dates