Is parking available at the property?

Self parking is available on-site for a fee of AUD 58.00 per night, which includes in/out privileges. Parking height restrictions apply.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee of approximately AUD 38 for adults and AUD 21 for children.

Does the property allow pets?

No pets are allowed, but service animals are permitted.

What are the standard check-in and check-out times?

Check-in is from 2:00 PM to 10:00 PM, and check-out is by 10:30 AM. Early or late check-in/check-out may be available upon request, subject to availability and potential additional charges.

What accessibility features are available for guests with disabilities?

The property offers step-free entrances, wheelchair-accessible facilities in public areas, and elevators. Accessible parking is also available.

Where is the property located in relation to key landmarks?

The property is situated in the heart of Sydney, within a 10-minute walk of Pitt Street Mall and Martin Place. It is approximately 0.6 miles from Circular Quay and the Overseas Passenger Terminal.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool that is seasonal. Operational hours may vary.

What are the hotel's policies for guests staying with children?

Children are welcome at the property. There is no minimum age for children to stay for free.

What are the policies regarding extra beds and cribs?

Free cribs are available upon request. Rollaway beds are available for a fee of AUD 60.00 per day, and advance request or confirmation is required.

The York by Swiss-Belhotel - Sydney Aparthotel

Average nightly price at The York by Swiss-Belhotel by month, last 12 months (USD)
Month	Average price
January	US$188
February	US$267
March	US$239
April	US$171
May	US$175
June	US$164
July	US$165
August	US$218
September	US$163
October	US$218
November	US$280
December	US$253

What guests think

At The York by Swiss-Belhotel, travellers praise the central, walkable location and very spacious apartment-style rooms, while recurring drawbacks include dated decor, city and construction noise, inconsistent cleanliness, and facilities such as the pool or balconies sometimes closed.

Staff are frequently described as friendly and helpful, though several guests report slow or absent reception, patchy communication, and uneven housekeeping. Apartments include kitchens and laundry and many have balconies or views, but Wi‑Fi can be unreliable and occasional maintenance problems occur. Overall, expect a convenient base with lots of space, tempered by urban noise and intermittent renovations.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Pool, spa and sauna are repeatedly reported closed for renovations; when available, guests enjoy them. The gym is small and dated, and parking is limited, confusing to access and can be expensive.

Related guest reviews

4

Therese

10 Dec 2025

·

Stayed 2 nights

Good staff. When we booked late in on visit non refundable it says on the website that the pool is open until march 2026. After we have paid we’ve got a message that the pool was closed due to renovation..and we could not cancel..

6

Allison

5 Sept 2025

·

Stayed 3 nights

It was disappointed to find out once at the property there was no pool no spa and no sauna access due to works being done on the outside of the building. August - December no access guests should be notified about the inconvenience specifically as I stayed on the weekend of the Sydney Marathon. You pay a lot of money for a great hotel and for the hotel not to provide these services was really disappointing and frustrating.

6

Victoria

1 Nov 2025

·

Stayed 2 nights

Room was dated and noisy. Balcony door was locked due to window cleaning which happens several months each year. Parking ($58pn) was very limited and designed for small cars. I had to seek assistance from Reception to access the carpark and then find a car space. Only positive was the staff member who accompanied me to the carpark and assisted with finding car space - thank you

4

Adelaida

1 Sept 2025

·

Stayed 6 nights

You sent me an email about this hotel reservation indicating they will be under construction and repairing things and for that reason the Pool and the hot tub will be close. I decided to cancel but you sent me another message when you mentioned that the construction and repairing it was postponed for later in September. The thing is when I asked in the front desk about the hot tub they told me that those facilities were close due the work at that moment. I showed her the E mail you sent me that indicated otherwise and she told me how sorry she was for what it was happening and she took a picture y said she would report it the situation to the manager. Never he contacted us. The worst it was the Saturday 29th when we came back for the all day excursion and we entered to our room we found a open condom on the nightstand next to our bed. Immediately I went to reception desk and letting know what we found …that it was inaceptable…who was in our room having sex during we were out…? The guy it was speechless…he told me the only thing he can do at the moment is given us a new clean room and breakfast free and he will going to inform the manager and for sure he will be contact us, never happened even I asked for him on Monday, he just told the receptionist, he was working on it, This situation it is Unbelievable never happened a such a thing to us in any hotel and we are travelers, let’s ASAP what you are going to do or we are going to proceed a legal case.

8

Tordis

14 Jun 2025

·

Stayed 1 night

Nice stay, convenient for Vivid festival. Spa, sauna and heated pool a bonus.

6

Craig

12 Aug 2023

·

Stayed 3 nights

A 3pm check in is not good.. Hotel is OK.. Not super clean.. But the gym is terrible.. Machines not working.. No real dumbbells.. Rubbish.. It needs a complete re think

8

Ayako

24 Jan 2025

·

Stayed 2 nights

Originally there was a faulty shower screen that we couldn't open but it was fixed promptly once the issue was raised. The location was fantastic and the swimming pool & sauna were clean and enjoyable.

10

David

16 Jun 2024

·

Stayed 1 night

Great 1-bed unit with living, dining, kitchen and separate bedroom at a good price, fantastic location with fabulous views! Very friendly and welcoming staff, nice lobby and quaint (heated) pool & spa with separate sauna. Only challenging aspect of our stay would be the very limited 'available' parking and the odd/obscure entry thereto. Otherwise a 10-out-of-10 for us. We would most definitely stay here again and actually plan to the next time we need to stay in Sydney CBD.

8

Angela

12 May 2025

·

Stayed 1 night

Good property in an excellent location. Be aware that it is loud overnight in terms of city traffic, car horns, and general public noise/shouting. Poor communication from front desk staff around parking arrangements in carpark led to a lot of wasted time and unnecessary stress. Also we were unable to login to the wifi and troubleshooting from calling reception was unsuccessful. Also note they charge an extra $100 “deposit”, which is not actually refunded!

10

Koji

31 Oct 2025

·

Stayed 4 nights

立地、設備。ただし、プール、サウナが工事中で使用できなかったのが残念。

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Cleanliness

Feedback is inconsistent: some guests found rooms spotless, while others reported odors, stained carpets, mold in bathrooms, dust, and missed replenishment or vacuuming.

Related guest reviews

6

Helen

16 Nov 2025

·

Stayed 1 night

Location is great, room size is good. Quite dated and needs more attention paid to cleaning

2

Chun Yin

4 Nov 2025

·

Stayed 4 nights

Dirty room. Stinky room. Trash found in cupboard and never cleaned. Soap ran out but never refilled. Already asked staff to handle but did not help even on the last day of our stay. Staff unhelpful in general. Told the trainee staff our issue but she could not help, so had to seek advice from manager. But when manager comes, the trainee staff just stood there and expect us to explain everything again. She could have talked to manager about the situation, why expect the customers to deliver the message again. we asked if we could have some take away breakfast since we had to catch a coach for skydiving early in the morning at 0630.The hotel manager insisted that nothing can be done, it's outsourced so limited options. We kept persuading and he finally agreed to try calling the restaurant for a packed breakfast. We expect him to help us without the need to persuade！why make our life so difficult ？

4

Maria

14 Nov 2025

·

Stayed 1 night

Reception staff were not at the desk all four times I went through on the first night, luckily someone heard me call out as no international calling. No idea where the restaurant is or room service menu so I ate out. The pool, spa and sauna are all unable to be used as being updated, my balcony was also locked off so unable to be used. My bedroom TV wasn't plugged into the antenna and when discovering this and connecting it myself I found a previous guests sock and alot of dust. The only positive was the bed was comfy and housekeeping staff were lovely. I told reception at check out I didn't enjoy my stay, won't recommend or stay again and he said he would pass that on to the Manager - they clearly don't care as I checked out 2 weeks ago and no one reached out.

8

Vicky

5 Nov 2025

·

Stayed 3 nights

Very disappointed in the cleanliness and the quality of flooring in our room

2

Erin

29 Nov 2025

·

Stayed 3 nights

The description did not include the pool was closed ! The Manager was dismissive and blamed Expedia not giving the correct information, openly told us that he can’t help on price as the city was busy and we would not find another room so refused to discuss. We got to our room and immediately was hit with a wall of odour, the carpet smelled, the couches smelled of BO. The room was dirty, ratty. I found $4 1/2 drank bottle of water that I had to report to the front desk so as not to be charged. The street noise was insane, it was as if the windows were all wide open 24/7! The bathroom had mold on all the grout with every nook and cranny showing mold and dirt! I would recommend you stay away from this run down smelly hotel !

6

Osamu

18 Aug 2025

·

Stayed 4 nights

９年ほど前に一度宿泊した際にロケーションや部屋の広さが良かったので4泊利用しました。タオルの交換はされましたが、ハンドタオルやバスマットが補充されず、日々減って行き、非常に不便でした。さらにバスルーム、部屋共に髪の毛など床にゴミが残っており滞在中一度も掃除機をかけた様子はなく不快でした。

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6

Chiayi

12 Aug 2025

·

Stayed 5 nights

Carpet looks dirty. Smelliy room

8

Tama

28 Feb 2025

·

Stayed 1 night

The place was perfect for inner City with washing machine and dryer. Large apartment type living. Just needs a coat Of paint to refresh. A more creamy coloured paint which made it feel dark. Cleaning was excellent and bed was comfortable. It’s everything you need - just felt dated

6

Joss

21 Nov 2025

·

Stayed 1 night

No parking available, construction outside our window starting at 7am. Carpets very sticky. Good location.

10

Dean

28 Nov 2025

·

Stayed 1 night

Yes, very clean, spotless and crisp, clean linen. Great sleep, in the heart of the city. Perfect hosts (staff) - thankyou :)

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Rooms

Apartments are very spacious with kitchens, laundry and balconies or views. However, furnishings are dated, traffic or construction noise is common, Wi‑Fi can be unreliable, and some maintenance issues (doors, A/C, TV) arise.

Related guest reviews

10

Nigel

28 Jul 2025

·

Stayed 1 night

Was a spacious and comfortable apartment. The only let down was that the wifi didn’t work

8

James

23 Oct 2025

·

Stayed 1 night

Great location, spacious 2 b/r apartment, ideal for traveling families, close to Starbucks/McD’s/etc

6

avi

20 Nov 2025

·

Stayed 1 night

Not an exciting hotel. Outdated and neglected. Under renovation, but the issue is not highlighted enough on Expedia. The room is spacious

4

Steve

16 Nov 2025

·

Stayed 1 night

Balcony door didntvfuully close. TV difficult to get channnels Construction outside room

6

Emma

13 Dec 2025

·

Stayed 4 nights

Great location, rooms in need of some updates.

8

Richard

6 Nov 2025

·

Stayed 1 night

Good location, noisy with traffic noise

6

Artur

29 Dec 2025

·

Stayed 4 nights

Wifi available but doesn't work most of the time. When it works, its very slow. Had to switch two rooms because the first one did not have enough beds for the reservation. Then again because the one we got was double booked.

10

Nathan

27 Jan 2026

·

Stayed 2 nights

Very spacious, clean and good location

6

Leanne

10 Jun 2024

·

Stayed 2 nights

Excellent nightly rate and close to The Rocks and Pitt Street. Apartment style suite with two TVs with Foxtel. But the windows were not double glazed and the noise from the traffic on the street below was unreal!! We bought earplugs to stiffle the noise at night.

8

Judith

14 Oct 2025

·

Stayed 3 nights

Room was huge with a very comfortable lounge. Comfortable bed but pillows were too soft for me. Lovely view to Luna Park. Great location close to transport and cafes. One of our kitchen cupboard doors was broken which was fixed. My wire drawer unit was broken and wasn’t fixed. Someone needs to check the room before it’s occupied.

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Service

Many describe staff as friendly and helpful, but there are recurring reports of absent or slow reception, poor communication, delays at check‑in, and uneven housekeeping or follow‑up.

Related guest reviews

6

Ken

14 Feb 2025

·

Stayed 1 night

Really ordinary aging property. Seriously understaffed with the reception person missing in action when I arrived. A note saying the desk was unattended had the wrong phone number on it. Really quite poor.

10

Greg

21 Jul 2024

·

Stayed 2 nights

Hotel room was spacious and well maintained. Staff were friendly and helpful.

10

Boyd

27 Jun 2025

·

Stayed 1 night

The staff were very helpful in catering to our requests.

6

Rodney

10 Mar 2024

·

Stayed 1 night

My room was not ready by 2pm, several people were not able to check in either at 2pm Despite being at the hotel early I was not given any access to the hotel pool or amenities waiting for my room to be ready It was a hot day and there is no water available in the lobby area for guests There did not appear to be any air conditioning in the lobby area, it was hot and stuffy The room needed some repairs and update, the balcony door did not close and seal properly, the bathroom has broken tiles

4

Nathalie

6 Nov 2025

·

Stayed 2 nights

The staff were not not overly helpful, especially the lady at reception. Breakfast was away from the hotel and not accessible for a wheelchair (I broke my leg). They confirmed it was wheelchair friendly and should have notified us when they saw breakfast was included in our package. No help to resolve the issue!! Poor effort won't be back

4

Rodney

9 Feb 2025

·

Stayed 2 nights

Unhelpful staff , felt like we were doing them a favour staying there , tried to extend our stay , showed no real interest said the hotel was booked out , took a contact number and said they would look into the availability and call us back , never heard from them

6

Carolina

29 Dec 2025

·

Stayed 1 night

Pool was been renovated and staff mentioned a nearby pool on phone but in person did not know how to give directions. My daughter got stuck in the lift and it would not open. There was nobody at reception every time we called ( on arrival; to open carpark access door & to ask questions).

10

MMHL

24 Sept 2025

·

Stayed 3 nights

Great location, friendly staff, highly recommended.

8

Emma

12 Feb 2024

·

Room was great and clean, a little outdated and some areas could use a refurb. Reception staff were the worst I’ve encountered, not polite, welcoming or helpful.

8

Rosemarie

20 Sept 2025

·

Stayed 3 nights

Staff on the ball checking in. At the time no one around . When leaving a few days later reception was very busy. Staff up to the challenge, I was near end of line and out the door in minutes. No problems 😊

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Location

Central and walkable, near Wynyard Station, Circular Quay, The Rocks and Barangaroo, with easy access to trains, ferries and shops.

Related guest reviews

10

James

3 Sept 2025

·

Stayed 1 night

Great location central to circular quay and light rail.

8

Margaret

24 Aug 2024

·

Stayed 4 nights

The hotel room was very comfortable and well presented. An apartment style with a very handy lkitchen and lovely city views. The location was close to all transport especially Wynyard station with its direct connection to the airport. We would certainly recommend it to others and return again in the future

8

James

23 Oct 2025

·

Stayed 1 night

Great location, spacious 2 b/r apartment, ideal for traveling families, close to Starbucks/McD’s/etc

10

Stephen

8 Oct 2025

·

Stayed 3 nights

Good location for easy walking to Circular Key and The Rocks. Very spacious apartment style hotel.

10

Alexander

21 Nov 2024

·

Stayed 1 night

Very centrally located apartment hotel. Clean and comfortable. Would stay again.

10

Alan

30 Sept 2024

·

Stayed 2 nights

this is our second time at the york on York and is now our go to in Sydney, the Accomodation was spacious, clean, with Balcony access, and close to everything. Whilst we booked ( again) as a package, we will look to see next time that York on York is part of our booking

10

Marco

7 Sept 2024

·

Stayed 3 nights

The hotel is well maintained. The location is central, a 10-minute walk from Circular Quay and the Opera House.

10

Ryo

7 Jun 2025

·

Stayed 1 night

Convenient location in the right middle of CBD as well as walking distance to Circular Quay.

10

Alyssa

14 Jul 2025

·

Stayed 3 nights

Great location, easy walk to the public transport options and harbour front

10

Brian

22 Aug 2024

·

Stayed 1 night

Convenient location for the CBD, Circular Key, The Rocks, Darling Harbour and shopping. The staff on the reception were excellent - very helpful and friendly.

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Dining

There is no on‑site restaurant; breakfast is provided off‑site at a nearby partner hotel via vouchers, which some guests enjoyed while others found inconvenient or not worth the price.

Related guest reviews

10

Cary

7 Mar 2025

·

Stayed 2 nights

We arrived 7:30 am after a long flight from the USA and the hotel had a room ready for us. Great little efficiency apartment with a washer dryer and other appliances. Delicious buffet breakfast included at a nearby hotel. Would definitely stay there again.

10

Kit Man

7 Oct 2025

·

Stayed 14 nights

The room is equipped with a washing machine and a dryer, and a small kitchen with a normal size fridge. The location is very convenient in all respects, transportation to the airport, dining, shopping and sightseeing. Breakfast is provided in the nearby Amora Hotel. I certainly will book it again on my next visit.

10

Sue

30 Nov 2025

·

Stayed 1 night

Spacious comfy room with everything you would need. Lovely balcony with table & chairs. No breakfast available in hotel though, .... if required can get voucher for nearby hotel as an option.

10

Diane

5 Apr 2025

·

Stayed 1 night

No restaurant in hotel

10

THIERRY

6 Mar 2025

·

Stayed 2 nights

Pour ce deuxième sejour consecutif, nous avons été surclassé dans un grand appartement de 110 m2 au 26ème etage, superbe. Nous avons profité de la petite salle de gym et du sauna. Pour le petit-déjeuner, il faut se deplacer dans un à l ́hotel Amora, à 5mn à pied. Bien mais pas digne d’un 5 etoile.

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8

John

28 Oct 2025

·

Stayed 5 nights

The hotel has old furnishings. Currently it is supposed to take a year to repair the pool and we did not have access to our balcony because which would have been nice to eat outside. Our other family’s room was the kind of room and a little nicer. They could eat on their balcony. Kind of thought we should not be charged as much because we were not provided the same amenities. It was nice to have a kitchenette and washer and dryer in the room. It is a good location because it is right near a train station. I would probably stay here again because of convenience. Did not feel breakfast was worth $38.00 extra so we did not ask for that. Staff were kind.

4

Nathalie

6 Nov 2025

·

Stayed 2 nights

The staff were not not overly helpful, especially the lady at reception. Breakfast was away from the hotel and not accessible for a wheelchair (I broke my leg). They confirmed it was wheelchair friendly and should have notified us when they saw breakfast was included in our package. No help to resolve the issue!! Poor effort won't be back

6

Liza

15 Feb 2025

·

Stayed 2 nights

The location was great but the room/unit desperately needs a renovation. Chipped titles in the bathroom, warped doors in the kitchen. It needs a total revamp. We had breakfast included and we had to get a voucher for the hotel (Amour) across the road. That hotel was in better condition. Doubt I would stay again.

8

Keith

23 Jul 2025

·

Stayed 3 nights

The washer and dryer in the room were essential for our family trip mid week. The load sizes are European and cycles are longer than US models, but they did a great job and were relatively quiet. We were easy walking distance to the quay for activities and dining. The booked breakfast option is associated with the sister hotel in the next block, which worked out great. There is also a kitchenette and a family room with separate parent bedroom which we liked very much. The front desk staff are not as knowledge as with higher end hotels. We had to ask for enough towels and toilet paper to serve the family as it was only stocked for 2. They did provide the needed extra bed and there is a hideaway in the couch for sleeping. We would stay again for the convenience and quality.

8

Ricardo

22 Feb 2025

·

Stayed 5 nights

Günstig gelegen in Bezug auf George Street und Circular Quay. U-Bahn Station eine Straße weiter, Darling Harbour 8 Minuten zu Fuß. Appartement sehr geräumig mit allem was man auch für einen längeren Aufenthalt braucht. Mittelgroßer Balkon mit Aussicht auf andere Hochhäuser. Parkplätze im Haus. Allerdings kein Frühstück im Haus sondern im Nachbarhotel mit einem Gutschein von der Rezeption. Tolles Buffet! Es erfüllt seinen Zweck und alles ist schnell zu erreichen.

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Su	Mo	Tu	We	Th	Fr	Sa
				1 $182	2 $360	3 $451
4 $387	5 $163	6 $245	7 $152	8 $204	9 $211	10 $237
11 $171	12 $165	13 $245	14 $231	15 $242	16 $274	17 $277
18 $160	19 $187	20 $255	21 $542	22 $239	23 $344	24 $242
25 $144	26 $242	27 $263	28 $242	29 $210	30 $263	31 $384

The York by Swiss-Belhotel

Prices for The York by Swiss-Belhotel

Monthly average prices

About this property

Location

Room options

Two Bedroom Apartment

Studio Apartment

One Bedroom Apartment

Penthouse Three Bedroom Apartment

Executive Two Bedroom Apartment

Three Bedroom Apartment

Executive Three Bedroom Apartment

Guest reviews of The York by Swiss-Belhotel

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about The York by Swiss-Belhotel

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23	24	25	26
27 $165	28 $154	29 $188	30 $184