Is parking available at the hotel?

Self parking is available on-site for a fee of AUD 20 per night, which includes in/out privileges. Reservations are not required.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available for a fee of approximately AUD 35 for adults and children. Breakfast is served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM. Children aged 12 and younger eat free breakfast.

What are the check-in and check-out times?

Check-in time is at 2:00 PM and check-out time is at 11:00 AM. Early check-in and late check-out are available for a fee, subject to availability. Guests should contact the property at least 24 hours before arrival to make arrangements.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities in public areas. However, specific details regarding room accessibility should be confirmed directly with the property.

What is the location of the hotel in relation to nearby attractions?

The hotel is centrally located in Sydney, just a 4-minute walk from Westfield Parramatta Shopping Centre and 14 minutes on foot from Parramatta Park. It is 1.1 miles from St Patrick's Cathedral and 1.6 miles from CommBank Stadium, with convenient access to public transport.

Does the hotel have a swimming pool?

Yes, the hotel features an outdoor heated pool. The pool is seasonal and operational hours may vary.

Are children allowed to stay at the hotel?

Children aged 12 years old and younger can stay for free when occupying the parent's or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of AUD 50 per night, subject to availability. Advance request is required for confirmation. Cribs are not mentioned in the provided information.

Holiday Inn Parramatta Sydney - Quality Accommodations

Average nightly price at Holiday Inn Parramatta by IHG by month, last 12 months (USD)
Month	Average price
January	US$112
February	US$166
March	US$148
April	US$134
May	US$145
June	US$119
July	US$126
August	US$139
September	US$124
October	US$149
November	US$174
December	US$142

What guests think

At Holiday Inn Parramatta by IHG, travellers highlight very friendly, helpful staff, clean and comfortable rooms, and a convenient location near Westfield, the train station, and stadiums, with a popular, good-value buffet breakfast.

Some guests note dated bathrooms and furnishings, occasional maintenance issues, and worn corridor carpets; a few mention pool upkeep concerns and construction next door creating damaged pavements. Onsite parking is easy but paid, and there are occasional complaints about small or non-smart TVs, room locks, or billing and follow-up. Overall, it’s a practical base with fair value, balanced by some aging areas and minor facility caveats.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Onsite parking is widely noted as easy and available, though fees apply; some guests also mention convenient street or off-street options. The pool and spa are used but draw occasional upkeep concerns, and the restaurant was closed during some stays.

Related guest reviews

10

Mei

21 Sept 2025

·

Stayed 2 nights

Great location and parking onsite was so easy and convenient. The reception staff were so friendly and helpful. Rooms were so clean and spacious. I will definitely stay here again

10

Victoria

10 Nov 2024

·

Stayed 2 nights

Such lovely staff, lovely clean and comfortable rooms, good value for money and great little buffet brekkie for only $15pp. Pool area could do with a bit sprucing up but the heated spa made up for it

10

Evans

29 Jan 2023

·

Stayed 2 nights

Very clean, comfy bed and pillows. Breakfast buffet was great. Only suggestion is having the hotel restaurant open over the weekend. Other than that our stay was top notch. Thank you

2

Denise

11 Dec 2024

·

Stayed 1 night

The pool is unmaintained

8

Hannah

7 Nov 2024

·

Stayed 1 night

We had a lovely time. Place was clean and comfy. The restaurant being closed was a bit of bummer.

8

Dimitrios

11 Jun 2023

·

Stayed 3 nights

Also parking was reasonably priced.

8

Rachel

30 Dec 2024

·

Stayed 2 nights

Quiet, good rates and close to city and transportation links. Plenty of parking onsite.

10

John

8 Feb 2024

·

Stayed 1 night

Great service from the team, room on the end of hallway was great, extra windows and its own internal “hall” made it feel larger. The parking a breeze and very affordable. Great stay and welcoming surprise.

10

Ashley

4 Oct 2025

·

Stayed 1 night

Great place to stop on our journey from Melbourne to Qld. Facilities all good and easy parking on the street. Great pub across the rd for dinner and shopping at Westfield. We would happily stay there again.

10

Bruce

31 Mar 2024

·

Stayed 7 nights

Loved staying here. From the moment we arrived, staff were helpful & professional & were at all times throughout our stay. Plenty of space in the room & even a bath which is quite rare in hotel's these days. We used the pool & hot tub a few times & fresh towels were always available. Breakfast was buffet of hot & cold food, always the same, but always fresh & the hot food was hot & well cooked. 5 minutes to walk to the train station, the big Westfield shopping centre & downtown Parramatta. Only down side was we had hired a car during our week’s stay here & while the hotel had its own car park, it costs $20 per 24 hours, so our week cost us an extra $140 in parking charges. Just be aware of this if you plan to stay here with a car

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Cleanliness

Reviews frequently praise overall cleanliness of rooms and public spaces. However, a few guests reported missed housekeeping, dirty or dated bathrooms, and worn corridor carpets.

Related guest reviews

10

Shamsia

3 Jan 2024

·

Stayed 6 nights

Location is great. 5 minutes' walk to the rail station, several halal restaurants around. Great hotel breakfast. Cleanliness is generally good, the only thing I would suggest to hotel management is to consider changing the carpet in the corridors. They are very old and looks dirty. The fittings in the bathroom are from the sixties...time to upgrade, I think.

10

Mei

21 Sept 2025

·

Stayed 2 nights

Great location and parking onsite was so easy and convenient. The reception staff were so friendly and helpful. Rooms were so clean and spacious. I will definitely stay here again

10

Sonja

18 Oct 2025

·

Stayed 1 night

Good stay, safe and clean

8

Jacqueline

28 Jul 2024

·

Stayed 3 nights

Tv didn’t work. Room not serviced properly. Tea and coffee not topped up daily.

10

Teresa

12 Jan 2026

·

Stayed 1 night

Spacious, clean and tidy room. Excellent service from reception staff. Great buffet breakfast with lots of variety. Highly recommend.

2

raghu

16 May 2025

·

Stayed 1 night

Toilets were not cleaned Beds are not sorted

10

Tiueti

30 Sept 2025

·

Stayed 1 night

Clean

10

Kim

15 Jan 2024

·

Stayed 1 night

I had a wonderful stay at this hotel. Beautiful big room, very clean and neat. Huge bathtub and lovely soft big bed. Staff were exceptional, friendly and helpful.

10

Helen

12 Nov 2025

·

Stayed 1 night

Stayed overnight. Very friendly staff, room was clean and what we needed

4

Sunil

14 Feb 2026

·

Stayed 3 nights

Very old property with dirty bathrooms, dirty curtains, clogged washbasin. It was surprising to see a Holiday Inn hotel being in this state. Bathroom fittings were archaic... One expects Holiday Inn brand to have hotels that are decent

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Rooms

Rooms are generally spacious and comfortable, with many praising bed comfort and useful layouts. Several reviews note dated furnishings or bathrooms and small or non-smart TVs; a few mention smaller beds or inconsistent climate control.

Related guest reviews

10

Mei

21 Sept 2025

·

Stayed 2 nights

Great location and parking onsite was so easy and convenient. The reception staff were so friendly and helpful. Rooms were so clean and spacious. I will definitely stay here again

10

Stuart

22 Jun 2025

·

Stayed 2 nights

We love staying at this hotel when we come to Sydney. The staff are so friendly, the rooms are so comfortable and stylish. The food from the restaurant is fantastic, and only a 10min walk to an enormous Westfield shopping centre and Train station.

6

Brett

23 Nov 2023

·

Stayed 1 night

The room was very clean and the breakfast buffet was great, however the mattress was lumpy and uncomfortable. The air conditioner was not great in keeping the room cool and the TV was too small compared to what you get in other hotels.

8

Manezha

10 Sept 2023

·

Stayed 2 nights

It was such a fabulous get away from home with my kids over weekend. Staff were very friendly and the place was very relaxing. Children really enjoyed their time, except the TV in the room was not a smart TV and that really annoyed them.

6

Lee Hai

28 Jul 2023

·

Stayed 3 nights

Furnishing of room is dated and needs renewal. King bed is joined by 2 singles. Location is good as is near to Westfield Parramatta.

8

Gary

31 Oct 2025

·

Stayed 1 night

The staff were fantastic. Room clean, beds were a bit small but we are big. 🙂

10

Teresa

12 Jan 2026

·

Stayed 1 night

Spacious, clean and tidy room. Excellent service from reception staff. Great buffet breakfast with lots of variety. Highly recommend.

8

Timothy

26 Jul 2024

·

Stayed 2 nights

Good stay, Staff are great. Tv's small but casting available. Parking at a $20 fee per day.

10

Elesh

10 Jan 2025

·

Stayed 1 night

Beds are very comfortable unlike other hotels.

10

Sharon

13 Dec 2024

·

Stayed 3 nights

We stayed here for three nights because it was close to the shopping centre and train station. My husband worked from the room and had a massive desk and chair overlooking the window and park views. The shower was great and the room (and bathroom) was spacious. The bed was large and comfortable enough. I would definitely stay again.

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Service

Service is consistently praised as warm, proactive and professional, with many mentions of helpful reception and thoughtful assistance. Isolated complaints cite billing errors, poor follow-up, or unhelpful management.

Related guest reviews

10

Kelly

21 Jan 2025

·

Stayed 1 night

Louis and Lauren went the extra mile to make my stay on my birthday extra special.

10

Teresa

12 Jan 2026

·

Stayed 1 night

Spacious, clean and tidy room. Excellent service from reception staff. Great buffet breakfast with lots of variety. Highly recommend.

8

Carrie

5 Jun 2023

·

Stayed 1 night

Pros: Hotel was walking distance from the station. Rooms were well equipped and clean. Great breakfast. Bar staff and check in were helpful and friendly. Cons: My daughters and husband swam in the hotel pool the morning we checked out. 6 hours later, they both still had painful burning eyes, despite saline eye washes. I called the hotel to let them know and was assured that the maintenance engineer would check chlorine levels and the duty manager would contact me today, but i have not been called. We are regular swimmers and had never experienced anything this severe before. There is some construction happening next door and the pavements have been left in a very dangerous condition with huge holes and multiple trip hazards. This is obviously not within the hotels control,but just something to be aware of if you are walking in the area.

10

Rachael

12 Oct 2025

·

Stayed 1 night

Exceptional service from the staff highly recommend, if you are going to any events at accor stadium its close to public transport as well as a short walk to westfield

10

Ted

11 Jan 2025

·

Stayed 3 nights

The staff at the Holiday Inn Parramatta are the friendliest And most helpful we have ever come across, Nothing is to much trouble, and excellent meals in the dinning room .

10

Cima

22 Oct 2025

·

Stayed 3 nights

I did not have breakfast there. Very helpful staff especially Lauren. I accidentally left my hat in the room after checkout. She accompanied me to get it. I would recommend family and friends to stay there.

4

Leonardo

28 Jul 2023

·

Stayed 1 night

For context, the booking was made on behalf of another person, but the person was not well and as I cannot cancel the booking, we decided to go ourselves. I was not able to change the name straightaway and the Manager is sticking to their policies which is understandable. how he went about it is not nice, or professional. He was condescending and making an assumption that we were a fraud. Anyway, I was able to change the name with the help of Expedia and we stayed. The hotel is clean, the breakfast offer needs a bit of variety. Staff aside from the Manager is kind, and polite like Frank and Joy.

10

Helen

12 Nov 2025

·

Stayed 1 night

Stayed overnight. Very friendly staff, room was clean and what we needed

6

MItchell

8 Mar 2023

·

Be careful with the breakfast I paid with my credit card and then they tried to double charge me again saying it was charged to my room, showed them my bank statement and still tried to dispute it. Location is good, clean, and decent amenities

10

Gaye

26 Oct 2025

·

Stayed 1 night

The staff were so friendly and helpful stayed in a newly renovated room which was great.

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Location

Repeatedly praised for being a short walk to Westfield, the train station, and links to Olympic Park and stadiums. Some note construction-damaged pavements nearby and, less commonly, a longer walk than expected.

Related guest reviews

10

Kyle

24 Aug 2025

·

Stayed 1 night

Nice and close to parramatta cbd and commbank stadium

10

Chris

26 Nov 2024

·

Stayed 1 night

Very good hotel, great location.

10

Sarokhan

30 Sept 2025

·

Stayed 2 nights

Great stay, great location

10

Stuart

18 Feb 2025

·

Stayed 2 nights

Had a two night stay in Sydney and was very fortunate to stay at the Holiday Inn Parramatta. The staff were all very helpful and friendly. The room was just beautiful and comfy. This hotel is just so convenient in terms of location. 10mins walking distance to a huge Westfield and the train station - so great.

10

Helen

14 Nov 2024

·

Stayed 2 nights

Great hotel in an easy to locate position. We travel by public transport and it was an easy 5 min walk to the station (and also Westfield Parramatta). Would happily stay here again

10

Courtney

21 Sept 2025

·

Stayed 1 night

We had a great stay here, if only for one night. It was further from the airport but far less expensive and very close to public transportation, the mall, and plenty of dining options. Have to give my compliments to a very welcoming and helpful staff as well.

10

Emma

26 Feb 2024

·

Stayed 1 night

We stayed here for Taylor Swift concert. Was an easy walk to & from the train station with quick trip to Olympic Park. Friendly staff, easy parking & great pub across the road

8

Adam

19 Dec 2024

·

Stayed 2 nights

Very good all-round. It was a hike from the train station however.

10

Rachael

13 Apr 2025

·

Stayed 1 night

contruction work next door had left pavement cracked and broken causing trip hazards

10

Bruce

31 Mar 2024

·

Stayed 7 nights

Loved staying here. From the moment we arrived, staff were helpful & professional & were at all times throughout our stay. Plenty of space in the room & even a bath which is quite rare in hotel's these days. We used the pool & hot tub a few times & fresh towels were always available. Breakfast was buffet of hot & cold food, always the same, but always fresh & the hot food was hot & well cooked. 5 minutes to walk to the train station, the big Westfield shopping centre & downtown Parramatta. Only down side was we had hired a car during our week’s stay here & while the hotel had its own car park, it costs $20 per 24 hours, so our week cost us an extra $140 in parking charges. Just be aware of this if you plan to stay here with a car

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Dining

Breakfast is widely praised for quality, freshness and value, with good variety; on-site dining and room service meals also receive positive comments. A few guests mention limited variety or the restaurant being closed during their stay.

Related guest reviews

10

Thi

17 Jul 2024

·

Stayed 1 night

Staff very helpful & friendly. Buffet breakfast great value. Rooms spacious.

10

Rebekah

14 Jul 2024

·

Stayed 1 night

We had a great stay. The staff were accommodating and the amenities of a good standard. The rooms were comfortable and the breakfast delicious.

10

Stuart

22 Jun 2025

·

Stayed 2 nights

We love staying at this hotel when we come to Sydney. The staff are so friendly, the rooms are so comfortable and stylish. The food from the restaurant is fantastic, and only a 10min walk to an enormous Westfield shopping centre and Train station.

10

Dr Murray

19 Mar 2024

·

Stayed 1 night

Great staff Great salmon meal in-room dining Upgrade

10

Julie

24 Jun 2024

·

Stayed 1 night

Love staying here would not stay anywhere else .. staff are always super friendly and can help with anything you need . Always clean and fresh . Parking super easy and breakfast is scrumptious .

10

Teresa

12 Jan 2026

·

Stayed 1 night

Spacious, clean and tidy room. Excellent service from reception staff. Great buffet breakfast with lots of variety. Highly recommend.

10

Ziad

8 Dec 2024

·

Stayed 2 nights

Exceeded my expectations! Very friendly staff, very comfortable beds, and great breakfast buffet.

10

Evans

29 Jan 2023

·

Stayed 2 nights

Very clean, comfy bed and pillows. Breakfast buffet was great. Only suggestion is having the hotel restaurant open over the weekend. Other than that our stay was top notch. Thank you

8

Hannah

7 Nov 2024

·

Stayed 1 night

We had a lovely time. Place was clean and comfy. The restaurant being closed was a bit of bummer.

4

Leonardo

28 Jul 2023

·

Stayed 1 night

For context, the booking was made on behalf of another person, but the person was not well and as I cannot cancel the booking, we decided to go ourselves. I was not able to change the name straightaway and the Manager is sticking to their policies which is understandable. how he went about it is not nice, or professional. He was condescending and making an assumption that we were a fraud. Anyway, I was able to change the name with the help of Expedia and we stayed. The hotel is clean, the breakfast offer needs a bit of variety. Staff aside from the Manager is kind, and polite like Frank and Joy.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6 $140	7 $118
8 $107	9 $134	10	11 $134	12 $101	13 $130	14 $224
15 $107	16 $123	17 $155	18 $145	19 $118	20 $128	21 $153
22 $105	23 $112	24 $155	25 $157	26 $141	27 $155	28 $155
29 $109	30 $117

Su	Mo	Tu	We	Th	Fr	Sa
		1 $151	2 $140	3 $117	4 $111	5 $198
6 $105	7 $106	8 $105	9 $111	10 $106	11 $119	12 $274
13 $180	14 $115	15 $110	16 $114	17 $112	18 $105	19 $105
20 $98	21 $109	22 $119	23 $106	24 $110	25 $107	26 $155
27 $130	28 $157	29 $135	30 $183	31 $279

Holiday Inn Parramatta by IHG

Prices for Holiday Inn Parramatta by IHG

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Double Beds

Standard Room, 2 Twin Beds

Standard Room

Standard Room, 1 King Bed

Premium Room, 1 King Bed

Standard Room, 2 Twin Beds, Accessible

Suite, 1 King Bed

Guest reviews of Holiday Inn Parramatta by IHG

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Holiday Inn Parramatta by IHG

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