Is parking available at the property?

Free self-parking is available on-site, but it is limited. No reservation is required.

What type of breakfast is offered and what are the serving hours?

Continental breakfasts are available daily from 7:00 AM to 9:00 AM for a fee, approximately AUD 15 to 20 for adults and AUD 10 to 20 for children.

Does the property allow pets?

Pets are allowed in specific rooms only, with a fee of AUD 40 per pet, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 2:00 PM until 8:00 PM, and check-out is by 10:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

Where is the property located in relation to key landmarks?

The property is located in the heart of Tamworth, just 0.2 km from the Powerhouse Motorcycle Museum and 0.4 km from the Australian Country Music Hall of Fame. It is also close to Bicentennial Park, approximately 0.6 km away.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available, which is seasonal. Specific operational hours are not provided.

What are the policies regarding extra beds and cribs?

Cribs are available for a fee of AUD 6.00 per night. Specific information about extra beds is not provided, and advance request or confirmation may be required.

Best Western Sanctuary Inn - Tamworth Motel

Average nightly price at Best Western Sanctuary Inn by month, last 12 months (USD)
Month	Average price
January	$212
February	$127
March	$119
April	$118
May	$130
June	$145
July	$111
August	$177
September	$140
October	$159
November	$117
December	$99

What guests think

At Best Western Sanctuary Inn, travellers highlight a convenient location and friendly service, with many praising the on-site restaurant, while feedback on rooms is mixed due to dated decor, traffic noise for some, and occasional maintenance issues.

Cleanliness varies from spotless and well presented to reports of mold, stains, dust, and worn fixtures. Parking is generally easy, the property is pet friendly, and the pool is available but upkeep is inconsistent. Overall, it suits short stopovers and travellers prioritizing location over modern finishes.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site restaurant/bar and parking are convenient, and several guests appreciated the pet-friendly policy. A pool is available, though upkeep and some outdoor areas were reported as poorly maintained, and parking can be tight or unallocated for some.

Related guest reviews

10

Brian

Feb 2, 2026

·

Stayed 1 night

Great location. Very nice room. Pet friendly.

8

Michael

Oct 9, 2024

·

Stayed 3 nights

The hotel was an ideal location for my visit to Tamworth to visit friends. Parking was no problem and the bed was great.

4

Kynan

Jan 6, 2024

·

Stayed 1 night

Pool area not cleaned. Rooms old, stained and dirty. Non existent bbq area. Playground was just a paddock.

10

Florentino

Oct 2, 2024

·

Stayed 3 nights

Amazing place to stay hotel and restaurant staff are very friendly and helpful. Food in the restaurant is great. Clean and quiet place to stay.easy parking.

8

Kevan

Dec 23, 2025

·

Stayed 1 night

Staff were exceptional, dog friendly and very helpfull. Would recommend.

10

kim

Jan 5, 2024

·

Stayed 2 nights

my stay was great room was beautiful very clean, the pool was absolutely wonderful and staff very nice and friendly i will most definately stay here again and do recommend best western sanctuary inn at tamworth i had no problems and enjoyed my stay fully thankyou

8

Lesley

Dec 30, 2024

·

Stayed 2 nights

Staff were lovely. Enjoyed the pool

6

Rebecca

Sep 7, 2023

·

Stayed 1 night

The staff are great but the room was dirty, the carpet is yuck and we had white towels with stains and marks on them. The bed sheets were clean and the bed comfortable. We bought thongs to walk on the carpet. The parking space provided for each room is to small for 4wd’s I had to get out for my husband to park, then he struggled to get out of the car.

10

Rylee

Feb 23, 2025

·

Stayed 1 night

Good safe location, plenty of parking. Restaurant is great for breakfast or dinner. CBD is within walking distance.

2

Stephen

May 13, 2025

·

Stayed 3 nights

The parking at this hotel is terrible you have no allocated parking and therefore can’t park near the room. Our room was upstairs and difficult to get to noisy old and expensive.

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Cleanliness

Feedback is inconsistent: many rooms are described as clean and well presented, but multiple reviews cite mold, stains, dust, dirty bathrooms, and worn fixtures.

Related guest reviews

4

Korey

Apr 2, 2024

·

Stayed 1 night

The place is very old and is run down in areas. The staff do the best they can under the circumstances I guess. There was black mould in our bathroom in a few areas, plus cracks in the walls. I can say that in real life the place looks nothing like it does in the online photos. It wasn’t priced accordingly either, and to be honest I regret booking there.

6

christopher

Feb 17, 2024

·

The first room we received had a strong cigarette smell all through the room and the toilet had been used but not flushed. The staff were very good and moved us with an upgrade. But the new room was dusty from lack of wiping down and the shower had mold in all the corners of the shower.

6

Anne

Apr 22, 2024

·

Stayed 1 night

The room was clean, but stained carpet and tiles in bathroom. Expensive for the age and condition of room. Bed was not comfortable.

4

Margaret

May 8, 2025

·

Stayed 1 night

Poorly maintained. No towels or tissues on arrival, torn drapes, dirty skirting boards, broken toilet seat, soap residue build up on bottom of shower glass, rain shower head had a build up of something discolouring it so we used the normal shower head instead and the shower drains looked dirty. Terrible value as one night cost approximately the same as two nights in an excellent hotel in Bundaberg. On a positive note the restaurant was good. Food and service was excellent.

10

Donna

Nov 25, 2024

·

Stayed 2 nights

Loved it!! Everyone was so friendly and helpful. A little on the older side but spotlessly clean and the bed very comfortable. Would recommend to all

10

Christy

Oct 19, 2025

·

Stayed 1 night

The room was well thought out and very nicely presented as well as being clean. Reception staff were great.

10

Kevin

Dec 11, 2023

·

Stayed 2 nights

Standard room not overly large. Have to scroll through a lot of TV channels as many don't work but a large selection. Could do with better lighting over table. On the positive side: very clean, no noise from adjacent units, friendly staff. Will stay there again in a couple of weeks.

8

Catherine

May 16, 2025

·

Stayed 1 night

Comfortable, clean and convenient. Great service and nice meals.

2

Robert

Sep 4, 2025

·

Stayed 1 night

I have stayed at this property previously and was upgraded to a premium room which was quite nice, as a result of repair work taking place around the hotel. Based on the level of cleanliness I had assumed that the standard rooms would be basic but equally clean and tidy. This was not the case - standard room was terrible. Stained and damaged furniture, curtains stained and discoloured, kettle was full of rust, cutlery was dirty. Overall, far below other, cheaper hotels in town. I raised my concerns with front of house who were most helpful and was upgraded to a premium room, which appeared quite good initially, but the more you look, the more you see amiss. I won't be back.

10

Arthur

Sep 3, 2025

·

Stayed 1 night

Staff were great, the accomodation was very clean and the bedding was comfortable.

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Rooms

Rooms vary widely; many are dated or mismatched, with some renovated or comfortable, and sizes range from compact to spacious split-level layouts. Recurring issues include traffic and guest noise, uneven bed comfort (including joined mattresses), and occasional TV or internet problems.

Related guest reviews

6

kristy

Jul 29, 2025

·

Stayed 1 night

The bed was not comfortable at all and rolled around the floor it had no brakes so every time you turned over it moved. The rooms were not like the pictures online they were quite outdated. You could hear all the trucks down the highway. the room was supposed to be non-smoking but we had to close the bathroom door to prevent smoke coming into our rooms from others. The property was centrally located and the staff were lovely both on reception and in the restaurant and the food was lovely.

6

Garry

Apr 29, 2023

·

Stayed 1 night

Huge spacious rooms but had to many stairs from lounge area to bedroom, carpet felt dirty, enjoyed the balcony but tv needs an upgrade

2

Abhijeet

Dec 27, 2025

·

Stayed 1 night

Booked Premium room but allocated standard room. It seemed old development and not updated. Not impressed.

6

Julie

Aug 2, 2025

·

Stayed 1 night

Tv didn’t work after staff tried to fix it.

6

Grant

Oct 19, 2023

·

Stayed 1 night

Noise from truck air brakes all night and morning from room 2. King bed was actually two bed mattresses pushed together meaning you couldn’t lie in middle. Book the double and single bed. No water pressure in morning and only warm water no cold had to be applied.

8

Margaret

Nov 10, 2025

·

Stayed 1 night

Traditional comfortable motel, which was great for a one night stay. Good bed in a ground level room. Friendly staff. We didn't eat at the restaurant but had heard it was good. It is on a main road, but we couldn't hear any traffic noise.

4

Glen

Aug 10, 2025

·

Stayed 1 night

It was unimaginable how noisy it was. I WILL NOT EVER stay here again. If it wasn’t the traffic it was the other guests. My advisory the money and find somewhere else.

6

Lee R

Jan 26, 2026

·

Stayed 1 night

For the price room was outdated

10

Kevin

Dec 11, 2023

·

Stayed 2 nights

Standard room not overly large. Have to scroll through a lot of TV channels as many don't work but a large selection. Could do with better lighting over table. On the positive side: very clean, no noise from adjacent units, friendly staff. Will stay there again in a couple of weeks.

8

David

Oct 6, 2023

·

Stayed 1 night

Room was very small, they have tried to squeeze too much in. Had problems with the coffee machine not working & complementary pods not in the room. Room was very noisy.

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Service

Service is generally friendly and helpful, with staff often accommodating room changes and praised in the restaurant. A few guests reported impersonal check-in, excessive marketing emails, or lapses like access and invoice follow-up.

Related guest reviews

6

christopher

Feb 17, 2024

·

The first room we received had a strong cigarette smell all through the room and the toilet had been used but not flushed. The staff were very good and moved us with an upgrade. But the new room was dusty from lack of wiping down and the shower had mold in all the corners of the shower.

10

Kirsty

Feb 2, 2025

·

Stayed 1 night

Staff were brilliant

4

Saraya

Apr 21, 2025

·

Stayed 1 night

I stay in motels for work all over Australia. Best Westerns are usually a safe bet. This one was disappointing from the check in. The staff were rude. Wrong personalities for front counter. Then i checked into room - there was a huge gap above the door, like the building has had movement and the frame is not fitted to door. Road noise came in because of the gap. The bathroom has a shower curtain that had Mould on it. No bench in bathroom to put your stuff down. i could feel every spring in the bed. Really disappointing. It was however close to everything.

6

Debra

Apr 20, 2025

·

Stayed 1 night

The reception staff were not overly friendly or helpful and the room abd facilities were not with the cost of the room. I've cstayed in other motels in Tamworth with better room facilities that were cheaper. I stayed here became it was walking distance to lots of food options which was the only advantage of it.

8

Michael

Nov 30, 2025

·

Stayed 4 nights

The staff were excellent - friendly and courteous. The room itself smelled a little like a damp mop, but I would put this down to the humid conditions during my stay - there may be value in cleaning the AirCon unit. I was asked my email address so the Tax Invoice could be delivered, and then within 24 hours I had received 4 unsolicited emails from Best Western & the hotel. One of these was received after I had asked the hotel to stop sending them. I had to remind the hotel to send the Tax Invoice,

10

Christy

Oct 19, 2025

·

Stayed 1 night

The room was well thought out and very nicely presented as well as being clean. Reception staff were great.

10

Florentino

Oct 2, 2024

·

Stayed 3 nights

Amazing place to stay hotel and restaurant staff are very friendly and helpful. Food in the restaurant is great. Clean and quiet place to stay.easy parking.

10

Grant

Apr 23, 2025

·

Stayed 1 night

Service was exceptional and the room was clean and comfortable.

10

Barbara

Apr 2, 2025

·

Stayed 5 nights

The staff were great and very helpful.

10

Casey

Dec 30, 2025

·

Stayed 1 night

Our stay in Tamworth was such a pleasant experience. The hospitality at the motel was exceptional country service. Friendly, polite and very welcoming. The room itself was everything you need for an overnight stay. Good quality room, clean but the fridge wasn’t getting cold but we didn’t need it at the time so not a problem for us but maybe for the next person. Easily recommend this place for anyone passing through.

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Location

Repeatedly praised as convenient and walkable to shops, eateries and the CBD, with easy access off the main road. Front-facing rooms may experience traffic noise.

Related guest reviews

8

Vincenzo

Jan 27, 2025

·

Stayed 3 nights

It was in a good location ad convenient. served its purpose. a bit old but ok.

8

Sharyn

Jan 16, 2026

·

Stayed 3 nights

Comfortable accommodation, well located.

10

Brian

Feb 2, 2026

·

Stayed 1 night

Great location. Very nice room. Pet friendly.

8

Donna

Dec 28, 2022

·

Stayed 19,353 nights

Convenient location

8

Michael

Oct 9, 2024

·

Stayed 3 nights

The hotel was an ideal location for my visit to Tamworth to visit friends. Parking was no problem and the bed was great.

8

David

Aug 18, 2024

·

Stayed 1 night

Location was convenient, for the one-night stay staff were helpful room was clean and had everything I needed.

6

Riley

Mar 4, 2024

·

Stayed 2 nights

Property is outdated and old, good location

10

mellony

Jan 5, 2026

·

Stayed 1 night

Great place to stay! Good location and restaurant was good also!

8

Margaret

Nov 10, 2025

·

Stayed 1 night

Traditional comfortable motel, which was great for a one night stay. Good bed in a ground level room. Friendly staff. We didn't eat at the restaurant but had heard it was good. It is on a main road, but we couldn't hear any traffic noise.

10

Rylee

Feb 23, 2025

·

Stayed 1 night

Good safe location, plenty of parking. Restaurant is great for breakfast or dinner. CBD is within walking distance.

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Dining

The on-site restaurant receives strong praise for dinner quality and service, including room service. Continental breakfast is commonly described as basic or limited, with extras costing more.

Related guest reviews

8

Kass

May 29, 2025

·

Stayed 1 night

Clean property, restaurant delicious.

6

Linda

May 13, 2025

·

Stayed 1 night

A very tired hotel room. Desperately needs a makeover - particularly the bathroom. I wish I’d taken my own pillow, as I usually do, but we were only staying for one night, so I didn’t bother - big mistake. There wasn’t a decent pillow among 6 of them in the room! The bed would be comfortable if a mattress topper was added. The restaurant was excellent though. Dinner last night was amazing as was the service. Breakfast was basic but enough.

6

Lucy

Oct 10, 2024

·

Stayed 1 night

Pros: convenient, restaurant food was amazing and delivered hot to our room, all staff were friendly and helpful. Cons: Hot water was lukewarm, shower head was like showering under needles, bed was in desperate need of replacement, towels had visible makeup marks.

10

mellony

Jan 5, 2026

·

Stayed 1 night

Great place to stay! Good location and restaurant was good also!

10

Brendan

Jan 7, 2023

·

Stayed 19,363 nights

This is the second time we have stayed here as the service has been excellent. Highly recommend trying their restaurant as the food was fantastic.

10

Florentino

Oct 2, 2024

·

Stayed 3 nights

Amazing place to stay hotel and restaurant staff are very friendly and helpful. Food in the restaurant is great. Clean and quiet place to stay.easy parking.

10

Trudy

Jul 31, 2025

·

Stayed 3 nights

Friendly staff and amazing meal from the restaurant, would stay again.

6

Jacqueline

Sep 24, 2023

·

Stayed 3 nights

Room was ok/basic, not as nice as the photos looked. As others have mentioned, the carpets old/grubby looking, but overall was ok, quiet at night for good nights sleep, and beds comfy, with good “block out” curtains. Continental breakfast was just pre-packed cereals, toasts/banana bread, yoghurt and juices. Any proper coffee and hot foods are extra.

8

Trudy

Oct 1, 2023

·

Stayed 1 night

Property was decent accommodation, that included breakfast, but nothing worthwhile eating and you had to pay five dollars extra to get coffee.

10

JAMILLA

Nov 18, 2023

·

Stayed 1 night

We had a wonderful stay. I was worried when I first got here but found everything to be clean and on point. We will definitely stay here again. The restaurant was a real winner. We were here for two nights and enjoyed dinner both nights. Staff were obliging and really friendly.

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Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18 $131	19 $114	20 $133	21 $132	22 $122	23 $148	24 $148
25 $127	26 $125	27 $135	28 $135	29 $111	30 $111	31 $111

Su	Mo	Tu	We	Th	Fr	Sa
1 $85	2 $111	3 $110	4 $111	5 $111	6 $122	7 $121
8 $96	9 $111	10 $111	11 $111	12 $105	13 $111	14 $111
15 $98	16 $111	17 $116	18 $132	19 $105	20 $113	21 $115
22 $95	23 $121	24 $121	25 $105	26 $114	27 $132	28 $132
29 $124	30 $121

Best Western Sanctuary Inn

Prices for Best Western Sanctuary Inn

Monthly average prices

About this property

Location

Room options

Family Room, Multiple Beds

Premier Room, 1 King Bed

Economy Room, 1 Queen Bed

Premier Room, Multiple Beds

Executive Suite, 1 King Bed, Jetted Tub

Suite, 1 Queen Bed, Mezzanine

Executive Room, 1 King Bed

Standard Room, 1 Queen Bed

Guest reviews of Best Western Sanctuary Inn

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Best Western Sanctuary Inn

Prices for upcoming dates